A01-_DRAFT_GDT_PWS_27jul2016.doc

PERFORMANCE WORK STATEMENT

FOR

GROUND DATA TERMINAL (GDT)

CONTRACTOR DEPOT SUSTAINMENT SERVICES

Prepared by:

DCGS-A Team Building 6006, 3rd Floor

Aberdeen Proving Ground, MD 21005 Date: 08 June 2016 Table of Contents

61. General.

61.1 Background.

61.2 Scope.

61.3 Period of Performance.

61.4 Contracting Officer Representative.

62.0 Applicable Documents, Reference Designations, and Acronyms.

62.1 Documents.

82.2 Reference Designations for Points of Contact.

92.3 Acronyms.

93.0 Requirements.

93.1 Repairs.

93.1.1 Notification of Receipt.

93.1.2 Initial Repair Test and Inspection (T&I).

93.1.3 Categorization.

103.1.4 Initial Repair T&I Notification.

103.1.5 Repair Execution.

103.1.6 Acceptance.

113.1.7 Finishes and Markings.

113.1.8 Repair Turn-Around Time (RTAT).

123.1.9 Notification of Completion.

123.2 Item Unique Identification (IUID).

123.2.1 IUID Marking.

123.2.2 IUID Marking Symbology and Priority.

133.2.3 IUID Listing.

133.2.4 IUID Registry.

133.2.5 Wide Area Workflow (WAWF) Users and the IUID Registry.

133.2.6 Commercial Markings.

133.3 Quality.

133.3.1 Quality Assurance Surveillance Plan (QASP).

143.3.2 Contractor’s Quality Management System and Government Inspection.

143.3.3 Counterfeit Parts Detection and Avoidance.

143.4 Packaging and Shipping.

143.4.1 Packaging, Preservation, Packing and Marking for Shipment.

143.4.2. Wood Packaging Material (WPM).

153.4.3 Passive Radio Frequency Identification (RFID).

153.4.4 Shipping.

163.5 Technical Support.

163.5.1 Internal Support.

163.5.2 Single Point of Contact.

163.5.3 Studies and Analyses.

173.5.4 Meeting Support.

173.6 Field Service Representative (FSR) Support.

173.6.1 Deployment Locations.

173.6.2 Deployment Time.

183.6.3 FSR Services and Facilities.

193.6.4 Trip Report.

213.7 Obsolescence and Diminishing Manufacturing Sources and Material Shortages (DMSMS).

223.7.1 DMSMS Source Data.

223.7.2 DMSMS Source Data Report.

223.7.3 Parts Tracking.

223.7.4 Contractor Recommendations.

223.7.5 End of Life/Obsolete Parts.

233.8 Government Furnished Property (GFP).

233.8.1 Inventory Responsibility.

233.8.2 Secure Bonded Storage Area.

233.8.3 Inventory Report.

233.9 Technical Manual (TM) Support.

233.9.1 Requirements for Technical Manual Changes.

233.9.2 Changes.

243.9.3 Source Data.

243.9.4 Front Matter “Boilerplate” Source.

243.9.5 In-Process Reviews (IPRs).

253.9.6 Incorporation of Comments.

253.9.7 TM Delivery.

263.9.8 Pack-up of Operator’s TMs with Equipment.

273.9.9 Maintenance Allocation Chart (MAC).

273.10 Provisioning Data.

273.10.1 Provisioning Parts List (PPL).

293.10.2 Engineering Data for Provisioning (EDFP).

303.10.3 Repair Parts and Special Tools List (RPSTL).

313.11 Configuration Management.

313.11.1 Configuration Baseline.

313.11.2 Changes to/Departures from Configuration Baselines.

343.11.3 Airworthiness.

353.12 Security.

353.12.1 Level of Security.

353.12.2 Facility and Personnel Clearance.

393.12.3 Handling or Access to Classified Information.

393.12.4 Defense Technical Information Center (DTIC).

403.12.5 Operations Security (OPSEC) Standard Operating Procedure (SOP)/Plan.

423.12.6 OPSEC Training.

423.12.7 Information Assurance (IA).

423.12.8 Antiterrorism (AT).

443.13 Reporting.

443.13.1 Contract Status Report.

453.13.2 Repaired Item Status Report.

463.13.4 GFP Inventory Report.

473.13.5 Studies and Analyses Report.

493.13.6 DMSMS Source Data Report.

503.13.7 Contractor Manpower Reporting.

523.14 DD Form 250 Submissions.

523.14.1 Wide Area Workflow (WAWF).

523.14.2 Additional Requirements for Repairs

53Appendix A – Parts List

56Appendix B – CDRLs, Addresses and Cross-Reference List

57Appendix C - Acronyms

57C.1. General.

58C.2. Contract Data Requirements List (CDRL).

60Appendix D - Reserved

61Appendix E - Repair Parts and Special Tools List (RPSTL)

64Appendix F – Reserved.

65Appendix G - Applicable Technical Manuals

Performance Work Statement

1. General.

1.1 Background.

The Surveillance and Control Data Link (SCDL) is the primary link for transmitting near-real-time Moving Target Indicator (MTI) and Synthetic Aperture Radar (SAR) data between the US Air Force's Joint Surveillance Target Attack Radar System (Joint STARS) E-8C aircraft and US Army ground stations. The SCDL consists of one main component: the Ground Data Terminal (GDT). This contract specifies the services the Contractor is required to provide in support of GDT sustainment. The formal GDT nomenclature is Ground Data Terminal Group OZ-74(V) 1/GRY.

1.2 Scope.

This Performance Work Statement (PWS) specifies the depot support and other services the Contractor is required to provide in support of the GDT. The U.S. Army CECOM Life-Cycle Management Command (CECOM LCMC) requires from the Contractor the services described in Section 3 of this PWS. The Government will order services on a Firm-Fixed-Price (FFP) basis (examples of services to include parts repair, technical support, field support, etc.).

1.3 Period of Performance/ Place of Performance.

The period of performance for this contract shall be five years from date of award, unless modified by the Contracting Officer.

The place of performance shall be Cubic Defense Applications, INC. (CDA), 9333 Balboa Avenue, San Diego, California 92186-5587

2.0 Applicable Documents, Reference Designations, and Acronyms.

2.1 Documents.

The following documents are applicable to this PWS:

Note on Document Versions: The specific versions of the applicable documents cited above may not be specified throughout this PWS; only the basic document designations may be referenced (e.g., MIL-STD-130 vice MIL-STD-130N). The document versions cited above apply to the basic document designations referenced in this PWS.

2.2 Acronyms.

A list of general and Contract Data Requirements List (CDRL) acronyms is contained in Appendix C of this PWS.

3.0 Requirements.

This section describes the Contractor's requirements for providing GDT depot support and other services.

3.1 Repairs.

This section of the PWS provides the tasks necessary for the Contractor to repair GDT components, as listed in Appendix A, such that unserviceable items are made serviceable. The contractor shall not commence any initial test, inspection, or repair actions on any item unless authorized by the Procuring Contracting Officer (PCO). In cases of unserviceable items for which the repair is covered by warranty, the Contractor shall not repair those items at Government’s expense. The Contractor shall extend to the Government, the warranty on any material purchased for repairs of unserviceable items.

3.1.1 Notification of Receipt.

Within one working day of receipt of an unserviceable item and the associated task order, the Contractor shall notify the Contracting Officer Representative (COR), and Logistics and Readiness Center (LRC) Item Manager (IM), via email to facilitate tracking of repair. The Contractor shall also include a scanned copy of the DD Form 1348-1A with the email.

3.1.2 Initial Repair Test and Inspection (T&I).

The Contractor shall perform an initial test and inspection of the item to verify identity, physical damage, mishandling, damage from irresponsible use, completeness (i.e., no missing parts), and functional faults, as a minimum, to determine the cause of failure. The initial test and inspection shall be conducted via FFP, based on the Initial T&I Class column in Appendix A.

3.1.3 Categorization.

Following the initial inspection and test, the Contractor shall assign one of the categories below to the item and take the action specified.

a Repairable. A repairable item is one that, in the course of operation and use, is found to be non-functional or inoperable, does not satisfy its intended function, or does not perform within its design specifications. The repair process for an unserviceable item typically consists of troubleshooting, evaluating, repairing, and verifying its performance (recertification).

b. Beyond Economical Repair (BER). A BER item is one whose damage is so extensive that repair of the item is impossible or economically impractical. Economically impractical means the cost of repair would exceed 65% of the acquisition price of a new item.

c. No Evidence of Failure (NEOF). An NEOF item is one that is inspected, tested, and deemed to not require any repairs. The item is found to be fully functional, operable, satisfies its intended function, and performs within its design specifications.

3.1.4 Initial Repair T&I Notification.

Within ten working days after receipt of the item(s) and authorization for repair, the Contractor shall provide notification below, as appropriate for the categorization. The Contractor may request additional time from the PCO or COR, if needed.

3.1.4.1 Repairable Item

The Contractor shall provide the PCO, COR, LRC IM, and PRD ENG via email with a proposal specifying the results of the initial test and inspection, categorization, repair actions to be taken (including acceptance), labor hours required, materials, and associated costs to return the item to serviceability.

3.1.4.2 BER Item.

Once an item is determined to be BER, the Contractor shall provide a determination of findings to the PCO, COR, LRC IM, and GCS via email, to include an analysis showing that the repair price will exceed 65% of the current acquisition price of a new item. After reviewing the determination of findings, the Government will decide on disposition of the item. The Government will inform the Contractor whether the item is to be sent for disposition, according to instructions to be provided by the Government, or repaired despite the cost exceeding the BER threshold.

3.1.4.3 NEOF Item.

Upon determining that an item is in this category, the Contractor may charge the inspection and test fees to the Government. The Contractor shall notify the COR via email of the findings and request disposition instructions.

3.1.4.4 Over and Above Repair (OAR)

3.1.4.4.1 Scope: An item sent to the Contractor shall be considered to require Over and Above Repair (OAR) effort if the repair required is highly unusual, not the type of repair that would be anticipated as a result of normal Army operation of the item and is note included in the contract pricing due to the nature or scope of the repair needed for that particular item. Therefore, repair of OAR items may be subject to equitable adjustment.

3.1.4.4.2 Procedures: To the maximum extent possible, OAR shall be identified by the Contractor as part of the price proposal. If this is an Undefinitized Contract Action (UCA), the Contractor shall identify OAR with the submission of the proposed ceiling price.

3.1.4.4.3 The Contractor shall obtain written concurrence from the cognizant Defense Contract Management Agency (DCMA) for all units determined by the Contractor to require OAR effort. All such OAR determinations, including the basis for the determination, the repair required, the proposed price to repair, and the DCMA written concurrence, shall be provided by the Contractor to the PCO prior to undertaking repair of the item. After receipt of the required documentation, the PCO shall provide the Contractor disposition instructions or contractual authority for repair of the item. Any disposal ordered shall be performed by the Contractor in accordance with all applicable regulations and the Contract approved Government Property disposal procedures.

3.1.5 Repair Execution.

The Contractor shall repair unserviceable items such that following the repair, the item’s form, fit, and function are compliant with its Configuration Baseline Drawing specified in Appendix A, and its interface performance enable the GDT performance specification, number A3334084.

3.1.6 Acceptance.

The Contractor shall comply with FAR 52.246-4, Inspection of Services -- Fixed-Price for which repair items are to be considered as supplies. The Contractor shall ensure the repaired item successfully passes its final Acceptance Test Procedures (ATP), as specified in Appendix A and performed at Tobyhanna Army Depot (TYAD).

3.1.7 Finishes and Markings.

The Contractor shall repair all damaged protective finishes to the extent necessary to provide adequate protection during usage. The Contractor shall replace damaged markings, identification, and decals, but not minor cosmetic finish defects, scratches, nicks, or dents, not considered to affect the installation or operation of the repaired item.

3.1.8 Repair Turn-Around Time (RTAT).

Government-Owned Contractor-Accessible (GOCA) stock will be utilized to reduce the RTAT for specific critical parts. This approach consists of Government procured/owned NSN items located at the Contractor's facility to be utilized by the Contractor as rotatable pool stock, when the Government sends items to the Contractor for repair. Contractor shall notify and request authorization from the contracting official for the use of GOCA stock. GOCA stock is to be maintained and managed by the Contractor as a separate part of Government depot stores. Utilized GOCA stock will be replenished when the corresponding items, which were returned for repair, are made serviceable. The Contractor should be advised that the Government may direct the shipment of a specific item(s) from GOCA stock without sending a like item(s) to the Contractor for repair. Additionally, there may be instances when the Contractor determines an item(s) received from the Government to be BER. In such cases of Government-directed shipments and BER determinations, the Contractor is required to ship the item from GOCA stock within required RTAT for expedited repairs; and the Government may not subsequently replenish the utilized GOCA stock.

Note: The Government is required to supply a shipping container (part number 270836-1, NSN 8145-01-472-4861) and handling fixture (part number 270845-1, NSN 5985-01-496-2702) with each antenna assembly (aka masthead, part number 270840-2, NSN 5985-01-433-0895) returned to the Contractor for repair. If the shipping container and/or handling fixture provided by the Government are damaged and the Contractor assesses that either or both of these parts are unable to perform their respective functions, the Contractor shall include refurbishment of the shipping container and/or handling fixture with the masthead repair, within the constraints of PWS paragraph 3.1.4.2 BER Items and Disposition. If the shipping container and/or handling fixture are BER, the Contractor shall request direction from the Contracting Officer regarding a replacement.

3.1.8.1 Normal Repairs.

The Contractor shall return unserviceable items provided by the Government to serviceability within an RTAT of 60 calendar days. RTAT is measured from date of receipt of item(s) for repair to the date the repaired item(s) is shipped to the destination specified.

3.1.8.2 Expedited Repairs.

The Government reserves the right to request the Contractor to expedite repairs, with the desired RTAT specified in the request. In the event the Contractor cannot comply with an expedited repair request, the Contractor shall notify the PCO and COR via email, and provide supporting rationale along with an alternative RTAT.

3.1.8.3 RTAT Breach.

As soon as it is determined, the Contractor shall notify the PCO, COR, and LRC IM via email that a repair will exceed the required RTAT. The Contractor shall also provide justification for the RTAT breach.

3.1.9 Notification of Completion.

Within one working day of completion, the Contractor shall notify the PCO, LRC IM, and GCS via email that applicable actions, based on the categorization(s) of the item(s) provided to the Contractor for repair, have been completed.

3.2 Item Unique Identification (IUID).

The Contractor shall mark items delivered per DFARS Clause 252.211-7003 “Item Unique Identification and Valuation,” in Section F of this contract and the requirements in this section of the PWS. Items requiring IUID markings are identified in Appendix A.

3.2.1 IUID Marking.

3.2.1.1 Reset and Repair Items.

The Contractor shall inspect items received for Reset and repair, for which IUID markings are required (see the IUID column in Appendix A of this PWS), to determine if IUID markings are present. In cases where the IUID marking is damaged or missing, the Contractor shall apply IUID markings on the item, as specified in this section of the PWS. The Contractor shall request clarification from the PCO when IUID marking requirements for a given item are not clear.

3.2.1.2 IUID Features.

The application and features of the IUID markings shall comply with the following requirements specified in MIL-STD-130:

a. 4.1 Methods of Applying.

b. 4.2 Location, Size, and Content.

c. 4.3 Permanency and Legibility.

d. 4.5 Deleterious Effect.

3.2.2 IUID Marking Symbology and Priority.

IUID markings shall comply with the minimum machine-readable information marking symbology specified in Figure 10 of MIL-STD-130. The order of priority for information shall be as follows, based on space availability (limited space to sufficiently available space):

a. First priority is the 2D data matrix symbol (machine readable) IUID is the minimum requirement when there are severe space limitations.

b. Second priority is the human readable characters.

c. Third priority is the Linear Bar Code.

3.2.3 IUID Listing.

The Contractor shall maintain an accurate, current list of IUIDs applied to items requiring IUID markings on this contract. Dates of manufacture/repair, substitutions, and shop changes, as a minimum, shall be included on this list. The list shall be available for inspection by the Government at any time during this contract, upon request of the PCO or COR. The Contractor shall provide this list to the Government at the end of the contract.

3.2.4 IUID Registry.

For items that require IUID markings, the Contractor shall comply with DFARS clause 252.211-7003 and enter data into the IUID Registry (note: specify USARMY as the SERVICE /AGENCY/COMMAND data element in the information reported to the IUID Registry).

3.2.5 Wide Area Workflow (WAWF) Users and the IUID Registry.

WAWF users shall report information to the IUID Registry by Direct submission via an X12 Ship Notice/Shipment and Billing Notice (856/857) transaction, an IUID XML transaction, an IUID flat file transaction or a WAWF IUID Material Inspection and Receiving Report/Combo UDF through the Global Exchange (GEX) Service, or manually, via the IUID Web Entry Site at http://www.bpn.gov/iuid. For WAWF users, these methods do not replace the current WAWF interaction, but are performed in addition to it after the shipment has been accepted to provide IUID data that cannot be provided via WAWF.

3.2.6 Commercial Markings.

The Contractor shall ensure that items not requiring IUID markings have acceptable commercial markings that meet the guidelines in Department of Defense (DoD) Guide to Uniquely Identifying Items http://www.acq.osd.mil/dpap/pdi/uid/index.html.

3.3 Quality.

3.3.1 Quality Assurance Surveillance Plan (QASP).

The QASP outlines the Government’s methods for measuring performance of the Contractor against the requirements in this PWS. The Government relies on the Contractor to monitor daily performance using internal quality procedures and practices (e.g., a Quality Control Plan that describes the internal staffing and procedures that the Contractor uses to meet the quality, quantity, timeliness, and responsiveness requirements/goals to achieve customer satisfaction).

3.3.2 Contractor’s Quality Management System and Government Inspection.

The Contractor shall comply with FAR 52.246-4 “Inspection of Services – Fixed Price” for FFP requirements under this contract. The Contractor shall make available to the Government, upon request, quality management system documentation, including documented statements of a quality policy; documented quality objectives; quality manual; documented procedures; and records required by quality management system standard documents, including records determined by the Contractor to be necessary to ensure the effective planning, operation and control of its processes. The Government may limit its inspection to the Contractor’s facility and facilities of subcontractors/suppliers that provide products and/or services valued over 20% of the contract total cost.

3.3.3 Counterfeit Parts Detection and Avoidance.

The Contractor shall comply with DFARS 252.246-7007 “Contractor Counterfeit Electronic Part Detection and Avoidance System” to detect and avoid the use of counterfeit parts in items delivered to the Government under this contract. The Government reserves the right to review and evaluate the Contractor’s counterfeit electronic part detection and avoidance policies and procedures at any time during the execution of this contract.

3.4 Packaging and Shipping.

3.4.1 Packaging, Preservation, Packing and Marking for Shipment.

Packaging, preservation, packing, and marking for shipment shall be in accordance with the repair task order and basic contract. In the event of conflict the delivery order shall take precedence. Items received during this contract that are to be returned to a DOD depot shall be packaged in accordance with the requirements of Section “D” of the contract, with maximum use made of suitable packaging materials originally received with the items. The Contractor shall package repaired items prior to bulk shipment. The Contractor shall maximize the use of bulk shipments when returning items to the Government, in lieu of returning individual items. Additional requirements are provided in PWS Section 3.12 Preservation, Packaging, and Marking for Shipment.

3.4.2. Wood Packaging Material (WPM).

Wood Packaging Materials (WPM) shall meet the following requirements:

Wood packaging material (WPM) includes but is not limited to pallets, skids, load boards, pallet collars, wooden boxes, reels, Dunn age, crates, frame and cleats. This requirement excludes materials that have undergone a manufacturing process, such as corrugated fiberboard, plywood, particleboard, veneer and oriented strand board (OSB).

All WPM shall meet the requirements of International Standards for Phytosanitary Measures (ISPM) Number 15, “Regulation of Wood Packaging Material in International Trade (2009)”. DoD shipments inside and outside of the United States shall meet the requirements of ISPM 15 whenever WPM is used to ship DoD cargo.

All WPM shall comply with the official quality control program for heat treatment (HT) or kiln dried heat treatment (KD HT) (IAW) American Lumber Standard Committee (ALSC), Incorporated, Wood Packaging Material Program and WPM Enforcement Regulations (see http://www.alsc.org/).

All WPM shall include certification/quality markings IAW the ALSC standard. Markings shall be placed in an unobstructed area that will be readily visible to inspectors. Pallet markings shall be applied to the stringer or block on diagonally opposite sides of the pallet and be contrasting and clearly visible. All containers shall be marked on a side other than the top or bottom, contrasting and clearly visible. All dunnage used in configuring and/or securing the load shall also comply with ISPM 15 and be marked with an ASLC approved DUNNAGE stamp.

Failure to comply with these requirements may result in refusal, destruction, or treatment of materials at the point of entry. The Government reserves the right to recoup from the contractor any remediation costs incurred by the Government.

3.4.2.1 International Standards for Phytosanitary Measures (ISPM) Number 15 Applicability.

The Contractor shall ensure that all WPM used meet the requirements of the ISPM Number 15, “Regulation of Wood Packaging Material in International Trade”. DoD shipments inside and outside of the United States shall meet the requirements of ISPM 15 whenever WPM is used to ship DoD cargo.

3.4.2.2 Heat Treatment Quality Control.

The Contractor shall ensure that all WPM used comply with the official quality control program for heat treatment (HT) or kiln dried heat treatment (KDHT) in accordance with American Lumber Standard Committee (ALSC), Incorporated, Wood Packaging Material Program and WPM Enforcement Regulations (see http://www.alsc.org/).

3.4.2.3 Certification/Quality Markings.

The Contractor shall ensure that all WPM used include certification/quality markings per the ALSC standard. Markings shall be placed in an unobstructed area that will be readily visible to inspectors. Pallet markings shall be applied to the stringer or block on diagonally opposite sides of the pallet and be contrasting and clearly visible. All containers shall be marked on a side other than the top or bottom, contrasting and clearly visible. All dunnage used in configuring and/or securing the load shall also comply with ISPM 15 and be marked with an ALSC approved DUNNAGE stamp.

3.4.2.4 Noncompliance Ramifications.

Failure of the Contractor to comply with the requirements in the Wood Packaging Material section of this PWS may result in refusal, destruction, or treatment of materials at the point of entry. The Government reserves the right to recoup from the Contractor any remediation costs incurred by the Government.

3.4.3 Passive Radio Frequency Identification (RFID).

The Contractor shall comply with RFID requirements in DFARS 252.211-7006, Passive Radio Frequency Identification. The Contractor shall also comply with the Passive Radio Frequency Identification (RFID) section of MIL‑STD‑129.

3.4.4 Shipping.

3.4.4.1 Instructions.

The Contractor shall ensure repaired, Reset, and other items returned to the Government are accompanied by a DD Form 1149 (may be obtained at http://www.dtic.mil/whs/directives/forms/eforms/dd1149.pdf). In order to perpetuate asset visibility, the Contractor shall ensure that the DD Form 1149, block 6 (titled “Requisition Number”), contains the ORIGINAL DOCUMENT NUMBER as provided on the DD Form 1348-1A, block 24 (card column numbers 30-43). The DD Form 1348-1A is the official shipping document from a Government depot or other Government designated location to the Contractor’s repair facility. Each document number contains 14 digits and starts with W15GK8. When DD Form 250 submission applies, the Contractor shall include the document number and National Stock Number (NSN) of the returned item(s) in block 16 of the DD 250.

3.4.4.2 Destination.

The Contractor shall ship repaired, Reset, and other items specified by the Government to, unless otherwise specified in the contract or directed by the PCO:

Tobyhanna Army Depot

Tactical Ground Station

Building 5 Bay 4

Attn: Jim Osar (570) 615-7492/Ernie Timms (570) 615-6450

Brian Warholic (570) 615-7585 Tobyhanna, Pa. 18466

3.4.4.3 Notification of Shipment.

Within one working day of shipment of an item, the Contractor shall notify the COR, LRC IM, and GCS via email to facilitate tracking. The Contractor shall also include a copy of the DD Form 1149 with the email.

3.5 Technical Support.

3.5.1 Internal Support.

The Contractor shall provide technical support/engineering services on an as-needed basis, at and from the Contractor’s facility(ies), in response to requests from the Government related to the GDT, regardless of the method used for the request (i.e., conversation, telephone, email, written documents, fax, text message, or otherwise). The Contractor’s response shall be of like kind, unless the person requesting support requests the response via a different method. Examples of the types of technical support required include: providing an understanding of, providing assistance with the resolution of, and resolving maintenance, operational, performance, interface, technical, and parts issues; providing inputs to product deficiency investigations and product improvement efforts; clarifying technical documentation, including providing copies of specific technical data; resolving obsolescence related problems; and resolving other equipment related problems.

3.5.2 Single Point of Contact.

The Contractor shall provide and maintain a single point of contact for technical support, with the contact’s telephone number, email address, mailing address, and fax number provided to the Government.

3.5.3 Studies and Analyses.

The Contractor shall perform studies and analyses, based on the requirements in the contract. Areas for examination by study or analysis can be varied and examples include alternative parts analysis or comparison in cases of parts obsolescence, performing parts investigations, analyzing the impact of alternative parts on system performance, etc. The Contractor shall prepare and submit a Studies and Analyses Report as specified in the Reporting section of this PWS.

3.5.4 Meeting Support.

The Contractor shall support meetings with the Government at the Contractor’s and Government’s facilities as requested by the COR.

3.6 Field Service Representative (FSR) Support.

The Contractor shall provide external engineering services, in form of one (1) Field Service Representatives (FSR). The FSR shall provide 24 hours/7 days-per-week on-call support services primarily via site visits, but also via telephone, emails, and written documents. Government authorization by this contract is required for travel to locations beyond the Contractor's facility, to include the shipment of any required equipment. The FSR is authorized to take sufficient FSR Field Kits (see table in PWS Appendix A) to service the fielded systems. The Contractor may use the FSR for other projects or activities when not needed to support the requirements of this PWS, though GDT FSR duties shall take priority.

3.6.1 Deployment Locations.

The FSR shall be mobile and able to deploy to both CONUS and OCONUS locations, including hostile and hazardous areas. Examples of possible CONUS locations include Fort Hood, TX, Fort Stewart, GA, Fort Campbell, KY, Fort Bragg, NC, Fort Wainwright, AK, Fort Riley, KS, Fort Bliss, TX, Fort Irwin, CA, JSTARS Test Force, Melbourne, FL, Fort Benning, GA, Fort Carson, CO, Fort Drum, NY, Fort Lewis, WA and General Dynamics C4 Systems, Scottsdale, AZ. Examples of possible OCONUS locations include: Joint Base Elmendorf-Richardson (JBER), AK, Schofield Barracks, HI, Iraq, Afghanistan, Kuwait, Germany, Italy, and Korea. If it is determined that the deployment site(s) is designated as an armed conflict area/war zone, the Contractor may submit a request for equitable adjustment and the FSR may be required to sign a formal "WAR CLAUSE" modification under the direction of the Contracting Officer. The Synchronized Predeployment and Operational Tracker (SPOT) at website https://spot.dmdc.mil/privacy.aspx has been designated as the Joint Enterprise contractor management and accountability system to provide a central source of contingency contractor information. To ensure proper oversight and accountability when deployed to Southwest Asia (SWA), the Contractor shall provide the FSR's identification and travel information for the SPOT database, as required by the Government.

3.6.2 Deployment Time.

The Contractor shall be prepared to deploy the FSR within seven (7) calendar days of award of the contract or according to the schedule specified, with the following exceptions for deployment to OCONUS locations:

a. State Department Declared Combat Zone: When the FSR is required to deploy to a Combat Zone for more than 30 days, the FSR shall meet the medical, dental, and training requirements published by the Civilian Replacement Center (CRC), located at Fort Benning, GA (location is subject to change). The average lead time to submit a CRC reservation and confirm a seat is approximately 4-6 weeks, and it requires a signed Letter of Authorization (LOA) from the Contracting Officer and a Theater Clearance (call forward) from the approving authority in Theater.

b. Special Host Country Requirements: When the FSR is required to deploy to host countries having special requirements (e.g., in Korea the contract must meet Status of Forces [SOFA] guidelines and in Germany the contract must meet Technical Expert Status Agreement [TESA] guidelines), obtaining approval to work in the host country can take approximately 30-45 days.

3.6.3 FSR Services and Facilities.

The following services and facilities will be provided to the FSR, on an as needed basis according to the contract:

a. Use of Government communications facilities for the exchange of messages between Contractor personnel and the Contractor, where and when available, if the Contractor is unable to procure commercial services. But, use thereof shall be subject to applicable regulations.

b. Use of OCONUS Government services and agencies in the transmittal of funds to Contractor personnel and a medium of commercial exchange for such personnel when adequate commercial services and facilities are not available.

c. Contractor personnel assigned to military facilities or activities shall be accorded the same privileges, with the same corresponding obligation to reimburse the Government, as military company grade officers with regard to bachelor officer quarters, local transportation, messing (under this contract, includes field and open messing) and morale and recreation activities, when available and approved by the local commander. Emergency medical facilities may be furnished as prescribed by applicable regulations. The Government will provide to the Contractor all the required Military unique Organizational Clothing and Individual Equipment (OCIE). Types of OCIE include battle dress uniforms, canteens, boots, and other uniform items, and may include Nuclear, Biological and Chemical (NBC) defensive equipment.

d. Upon receipt of OCIE, the Contractor shall assume responsibility and accountability for the issued OCIE.

e. The Government will provide to Contractor personnel deployed in theater operations the equivalent field living conditions, subsistence, emergency medical and dental care, sanitary facilities, mail delivery, laundry service and other available support afforded the Government employees and military personnel in theater of operations.

f. The Contractor's FSR may utilize the following services and facilities listed.

(1) Commissary, (Includes rationed items)

(2) AAFES Facilities (Military Exchange), (Includes rationed items)

(3) Armed Forces Recreation Facilities

(4) Class VI (alcoholic beverages, includes rationed items)

(5) Customs Exemption

(6) Legal assistance on a space available basis

(7) Local Government transportation for official Government business (non-tactical vehicle)

(8) Local Morale/Welfare Recreation Services

(9) Military banking facilities

(10) Military Postal Service

(11) Mortuary Service

(12) Officer or NCO/EM Clubs

(13) Purchase of POL (petroleum and oil products)

(14) Transient Billets

NOTE: Transient billets may be authorized on a space-available basis after all other eligible personnel have been billeted

(15) Messing facilities at remote sites only (reimbursable)

(16) Army Continuing Education Services

(17) Credit Union Facilities

(18) Medical/Dental Services on a reimbursable basis: Dental care available only for emergency conditions on a reimbursable basis

(19) Pet/Firearms Registration and Control

3.6.4 Trip Report.

The Contractor shall prepare and submit, per the CDRL for DI MISC 80711A, a trip report consisting of the following information, as a minimum, for each GDT supported (note, provide unclassified information only):

a. Date of Report.

b. Contract Number and Task Order Number

c. Report Author(s).

d. Date(s) of Travel.

e. Summary of Owning Unit(s) and Support Location(s) Supported.

f. General Description of Services Provided.

g. Summary of Significant Problems and Actions Taken

h. TGS Checklist/Data Record:

(1) Owning Unit.

(2) Location.

(3) TGS Serial Number.

(4) GDT Serial Numbers:

(a) Antenna Assembly

(b) Lower Control Unit.

(c) Joint STARS Interface Unit.

(d) AC/AC Converter.

(5) FSR Name.

(6) Date(s) Performed.

(7) Summary of Operational Condition.

(8) Summary of Physical Condition.

(9) Other Observations.

(10) User Comments.

(11) Test and Inspection Details (i.e., complete listing of test and inspection parameters that can be checked in the field):

(a) Specification Values Expected/Inspection Results Expected.

(b) Actual Measurement Values/Actual Inspection Results.

(c) Comments/Recommended Actions/Actions Taken/Not Applicable.

(12) Description, NSN(s), Part Number(s) and Serial Number(s) of Faulty Components.

i. Other Pertinent Information.

3.7 Obsolescence and Diminishing Manufacturing Sources and Material Shortages (DMSMS).

3.7.1 DMSMS Source Data.

The Contractor shall develop source data that will enable the identification, forecasting, and management of piece part obsolescence impacts and mitigations. This data will be used in the Government’s DMSMS forecasting tool. The Contractor may develop the source data from sources such as the preferred parts list, bill of materials, vendor surveys, inspections, etc.

3.7.2 DMSMS Source Data Report.

The Contractor shall develop the DMSMS source data that will enable the identification, forecasting, and management of piece part obsolescence impacts and mitigations. This data will be used by the Government in DMSMS forecasting tools, which use a common data standard that enhances efficiency across programs sharing data on common items. The data may be obtained using sources such as the preferred parts list, Bill of Materials (BOM), vendor surveys, inspections, etc. The DMSMS source data shall be developed in accordance with this PWS and the CDRL for DI-MGMT-81498.

3.7.3 Parts Tracking.

The Contractor shall monitor the availability of parts required for the items listed in Appendix A on a semi-annual basis, as a minimum. Upon determining that the lack of impending lack of availability of a part(s) will adversely affect the Contractor’s ability to provide an item(s) listed in Appendix A, the Contractor shall immediately notify the Government of the situation and parts involved (via email to LRC ILS, LRC SCM, and Product Realization Directorate (PRD) Engineer (ENG). The Government will then determine an appropriate follow-on action (e.g., procure sufficient parts/spares prior to end of life, fund a study, fund a redesign effort, etc.). As part of this contract, via the Government-Industry Data Exchange Program (GIDEP) the Government would like to leverage the Contractor’s existing, internal efforts related to monitoring vendor/supplier parts availability. If not already a member, the Contractor is encouraged to participate in the Government-Industry Data Exchange Program (GIDEP) (see http://www.gidep.org/).

3.7.4 Contractor Recommendations.

The Contractor may also provide recommendations to resolve problems of diminishing availability of components. The recommendations may include form, fit, and functional replacement components/items or other alternative actions. The Contractor is encouraged to use the Value Engineering Change Proposal (VECP) process, in cases where savings can be realized. When the Contractor is no longer able to support the repair of an item listed in Appendix A, the Government may request the Contractor to provide the associated technical data (drawings, specifications, test procedures, etc.), for the purpose of obtaining a possible alternative source of repair (SOR).

3.7.5 End of Life/Obsolete Parts.

When the Contractor becomes aware that an Appendix A part or its component(s) is becoming end of life/obsolete, the Contractor shall notify the PCO. The Contractor shall recommend solutions, including identifying direct replacement parts/components (i.e., form, fit, and functionally equivalent). If no direct replacement part/component is available, as directed by contract from the PCO the Contractor shall execute a redesign of the part to resolve the end of life/obsolescence problem. Replacement and redesign parts shall be required to successfully pass testing (e.g., acceptance testing, airworthiness testing, etc.), as specified in the contract. The status and results of the redesign effort shall be included as a Studies and Analyses Report, as specified under the Reporting section of this PWS.

3.8 Government Furnished Property (GFP).

3.8.1 Inventory Responsibility.

For all GFP received under this contract, The Contractor shall be responsible for conducting all necessary examinations, inspections and inventories. The Government is required to retain property accountability for all GFP and assets being stored, repaired, and/or upgraded at the Contractor’s facility. Federal Acquisition Regulations (FAR) implement Army regulations and govern the practices and procedures necessary for recording receipts, discrepancies, inventories, adjustments, and shipments by the Contractor. The Contractor shall be responsible for preventing damage to all GFP while being moved, handled, disassembled, inspected, repaired, updated, modified, re-assembled and/or stored and shall repair all such damages at no cost to the Government. The Contractor shall notify the Government of any excess property no longer required for the execution of the contract and obtain disposition instructions.

3.8.2 Secure Bonded Storage Area.

The Contractor shall designate an area for storage of Government Furnished Property (GFP) provided to the Contractor under this contract. The Government reserves the right to inspect or inventory the GFP in the storage area, upon notifying the Contractor.

3.8.3 Inventory Report.

The Contractor shall provide a GFP inventory report as specified in the Reporting section of this PWS.

3.9 Technical Manual (TM) Support.

3.9.1 Requirements for Technical Manual Changes.

The Contractor shall make changes to TMs as described by the contract as required. Each delivery order that requires a change to a tech manual shall identify the TM and what is required for that task.

3.9.2 Changes.

All changes shall be clearly identified in the delivered material, through "change bars" on the left margin of the page or as agreed between the Contractor and the Government. These Technical Manual changes shall be in accordance with this PWS and the following:

a. MIL-STD-40051–1B - Department of Defense Standard Practice, Preparation of Digital Technical Information for Interactive Electronic Technical Manuals (IETMs) (Exclusive of style and format requirements).

b. MIL-STD-40051–2B - Department of Defense Standard Practice, Preparation of Digital Technical Information for Page-Based Technical Manuals (TMs) (Exclusive of style and format requirements).

c. MIL-DTL-87268D - Interactive Electronic Technical Manuals General Content, Style, Format, and User-Interaction Requirements.

3.9.3 Source Data.

The Contractor shall develop the TM changes according to the following source data, which shall be furnished to the Contractor no later than the TM Change start-of-work meeting.

a. Applicable Engineering Change Orders (ECOs)/ECPs.

b. Existing manuals.

c. Existing digital files (if applicable).

d. Maintenance Allocation Chart (MAC).

e. Target audience descriptions.

F. Ozone Depletion Substance Prohibition Listing (with recommended alternatives) - if applicable.

3.9.4 Front Matter “Boilerplate” Source.

The Contractor shall incorporate the following boilerplate material (TM paragraph numbers are shown below), to be supplied by the Government, in the front matter of each TM being changed. The Government shall provide this material no later than the TM start-of-work meeting, unless otherwise indicated.

a. 1-2. Consolidated Index of Army Publications and Blank Forms

b. 1-3. Maintenance Forms and Records

c. 1-4. Reporting Equipment Improvements and Recommendations

d. 1-5. Administrative Storage

e. 1-6. Destruction of Army Materiel to Prevent Enemy Use

3.9.5 in-Process Reviews (IPRs).

IPRs shall take place when 30%, 70%, and 100% of the TM Change(s) has/have been developed. The Contractor shall provide digital Microsoft Word files of the material to be reviewed.

3.9.5.1 TM Change Validation.

The Contractor shall validate changed material at the Contractor's facilities. Contractor personnel performing operating and maintenance procedures on the equipment during validation shall be independent of the Contractor's TM preparation activity. Contractor validation records shall be subject to Government inspection at any time during the contract without prior notice. The Contractor shall notify the Government in writing upon completion of the TM Change validation. The Government reserves the right to witness the Contractor validation.

3.9.5.2 TM Change Verification.

The Government shall verify the TM Changes at as described by contract by performing 100 percent of the operating and maintenance procedures using target audience personnel. A 100 percent desk review of those portions of the publication not subject to hands-on performance, e.g., table of contents, theory, index, etc., shall be conducted. All functional features of the TM shall also be verified. The Contractor shall provide at verification 2 hard copies of each TM Change to be verified; appropriate office or work space; a fully operational configuration of the equipment covered by the TM, including hardware and software, on which Government personnel shall perform the verification; personnel necessary to document changes to the publications and resolve hardware and software issues; and all tools and test equipment required, according to the maintenance concept/MAC, to perform all procedures in each TM.

3.9.6 Incorporation of Comments.

AMSEL-LCW-I-GR is the Government TM Change acceptance authority for this contract. The Contractor shall incorporate all TM Change comments within scope of this contract provided to them by the Government TM Change acceptance activity. If Government activities other than the Government TM Change acceptance activity provide TM Change comments, the Contractor shall forward these comments to the Government TM Change activity for disposition.

3.9.7 TM Delivery.

For all technical manuals prepared under this contract, the Contractor shall deliver Microsoft Word digital files per the following CDRL for DI-TMSS-81701.

3.9.7.1 Final Digital Delivery.

The final digital delivery shall be a complete technical manual with all changes incorporated. The change bars shall be indicated in the margin so the changed data can be readily identified by the user.

3.9.7.2 Final Paper Delivery.

The final paper delivery shall be the complete TM.

3.9.8 Pack-up of Operator’s TMs with Equipment.

If a TM containing operator's instructions is being changed or revised under this contract and the equipment is being delivered under this contract, the Contractor shall pack one copy of the changed or revised operator's TM with each equipment package.

3.9.9 Maintenance Allocation…