Attachment_10_LADS_SOW_-_Training_IMI_DVD.pdf

STATEMENT OF WORK (SOW)

DEVELOPMENT AND PRODUCTION

OF

INTERACTIVE MULTIMEDIA INSTRUCTION DVD

FOR THE

LAUNDRY ADVANCED SYSTEM (LADS)

1. STATEMENT OF WORK

The Contractor shall furnish all of the necessary personnel, materials, services, facilities, (except as otherwise specified herein), and otherwise do all the things necessary for or incident to the performance of the work as set forth below.

1.1. BACKGROUND

The Laundry Advanced System (LADS) is a trailer mounted field laundry system designed to clean clothing in the field and consists of two washing/drying systems. The LADS filters and recycles the laundry water for re-use.

The system components are mounted on an International Standards Organization (ISO) frame, which is mounted to a 22-ton M871 semi-trailer. There is a trailer mounted container to store accessories, auxiliary equipment, and consumable supplies. Additionally, there is a 400 gallon fuel pod mounted on the trailer to supply fuel to the

LADS and the 30Kw generator. The LADS will clean up to 400 pounds per hour of individual clothing (standard is 15 pounds of laundry per soldier per week during defensive operations). During conventional operations, the device is also capable of cleaning Organization Clothing and Individual Equipment (OCIE). The LADS is towed with a 5 ton truck tractor. It is air transportable using C5A aircraft only and is not externally transportable by

CH-47 helicopter. The LADS is employed by QM Field Service Companies and Composite Supply Companies that provides direct support (DS) Laundry for Divisional and Non-divisional troops.

1.2. SCOPE

The Contractor shall develop and produce Interactive Multimedia Instruction (IMI) Digital Video Disc (DVD)

Training-courseware Tool in accordance with Contract Data Requirement Lists (CDRL) AXXX and this statement of work. The Contractor shall deliver IMI DVD Training-courseware Tool which supports Operator, Operator Maintenance Tasks and Field Level Maintenance tasks for the LADS System.

CDRL Authority Title SOW Para.

A026 DI-SESS-81526C(T) Instructional Media Package ALL

2. APPLICABLE DOCUMENTS

Document ID Title

TRADOC Regulation 350-70 Army Learning Policy and Systems

TRADOC Pamphlet 350-70-2 Multimedia Courseware Development Guide

TRADOC Pamphlet 350-70-8 Total Army School System (TASS) Training Requirement Analysis System

(TRAS)

TRADOC Pamphlet 528-8-2 The U.S. Army Learning Concept

DI-PSSS-81526C(T), including all changes Data Item Description, Tailored, dated 15 July 2015. (This DID supersedes

DI-SESS- 81526B.)

MIL-PRF-29612B, including all Revision

Notices Training Data Products

MIL-HDBK-1379

(For Guidance only) Guidance for Acquisition of Training Data Products and Services

Army Regulation 25-2 Information Assurance

ATIA Technical Architecture Profile IMI Implementing Instructions

SCORM 2004 Advanced Distributed Learning (ADL™) Initiative’s 2004Sharable Content

Object Reference Model 2004 Business Rules, Best Practices and Examples for

Army

Digital Training Facility Digital Training Facility Student Workstation http://www.atsc.army.mil/itsd/imi/standardspecifications.asp http://www.atsc.army.mil/itsd/imi/standardspecifications.asp http://www.atsc.army.mil/itsd/imi/standardspecifications.asp

3. TASK DESCRIPTION

3.1. LADS IMI DVD

The Contractor shall develop a PC-based, software application that is compatible with operating on the Army

Gold Master for Microsoft Windows XP, Windows 7, and Windows 8 environment compatible software application that will serve to provide operator, operator maintenance and field level maintenance training for

U.S. Military personnel who operate and maintain the LADS System. The courseware shall consist of operating procedures, operator level maintenance tasks, field level maintenance tasks and checks on learning (COL) integrated appropriately throughout the application to support learning of the System. (Section 3.2 contains all content requirements).

3.2 TRAINING MATERIAL (IMI COURSEWARE)

This paragraph is for the development of Interactive Multi-Media Instruction (IMI) Courseware for the LADS

System. The courseware shall consist of information contained in the appropriate TM and is intended to provide Soldiers with the ability to perform organic sustainment training in support of fielded LADS Systems.

The product will consist of two separate courses and is intended to provide Operator Procedures, Operator

Level Maintenance Training and Field Level Maintenance Training. The training courseware will be developed IAW CDRLs A019 through A024 and this SOW.

3.2.1 TRAINING REQUIREMENTS

The Contractor shall develop Instructional Media Packages including IMI courses plus the associated documentation described in CDRL A026.

3.2.2 OPERATOR TRAINING

One IMI Course shall consist of Operator training, Operator level maintenance training and include selective Tasks.

3.2.3 MAINTAINANCE TRAINING

The second IMI Course shall consist of Field Level Maintenance task training and include selective field level maintenance tasks.

3.3 TRAINING PACKAGE

The training packages shall reflect the material in the FRC submission of the appropriate TM(s). The content will include, at a minimum, the following:

a. Safety Summary.

b. Table of Contents.

c. System Description.

d. Theory of Operation.

e. Identification and function of main components and accessories.

f. Procedures for set-up and operation in various modes/conditions to include troubleshooting and PMCS.

g. Operating Procedures and Operator Level Maintenance Tasks.

h. Field Level Maintenance Tasks

i. Reference section that includes a Glossary, Acronyms, Digitized Technical Manuals, Digitized

Manufactures Manuals/Documentation.

j. Product Manager Force Sustainment Systems Logo.

3.4 TRAINING COURSES

3.4.1 OPERATOR AND OPERATOR LEVEL MAINTENANCE

Each course shall provide instruction for Operators on how to properly operate and perform operator level maintenance tasks on the system. The contractor shall recommend tasks contained in the appropriate TM to support development of training deliverables. Not all work packages in the TM are required to be trained and Government concurrence is required.

3.4.2 FIELD LEVEL MAINTENANCE

Each courses shall provide instruction for Maintainers on how to properly perform field level maintenance on the system. The contractor shall recommend tasks contained in the appropriate TM to support development of training deliverables.

3.5 LEARNING OBJECTIVES

The contractor shall prepare and document learning objectives for each course. The learning objectives shall relate specific tasks to lessons and outcomes. The documentation should explain why the contractor selected or did not select specific TM work package tasks for training. It will also describe how the course as a whole supports the outcomes described below in paragraph 3.6.

3.6 COURSEWARE REQUIREMENTS

a. For each course the contractor shall provide both; IMI Digital Video Disc (DVD) suitable for stand-alone training, and data DVDs containing the Sharable Content Object Reference Model (SCORM) compliant

Package Interchange File (PIF) supporting a distributive learning web site such as Army Learning Online.

b. The stand-alone training DVD shall be usable on systems configured to; Army Golden Master

Version10 (see 6.4), Baseline Home Computer (see 6.4), Digital Training Facility (DTF) Student

Workstation Configuration.

c. The IMI DVD (s) shall be accompanied by a list of instructions on how to load/install/run the training courseware.

d. The courseware shall be SCORM compliant. The contractor shall test SCORM compliancy utilizing industry best practices following Appendix C to the Distributed Learning (DL) Courseware (CW)

Validation, SCORM Packaging, Review, and Function Testing Policy for the Army Learning Management

System (ALMS).

e. The Contractor shall use a Content Management System (CMS) such as Blackboard or similar software to develop the training courseware.

f. The video format shall be a Windows Media Video (WMV) or Moving Picture Expert Group (MPEG) file

(no AVIs). The Video resolution shall be 720 X 480 or better during filming to support the 320 X 240 or better internet resolution.

3.7. USABILITY REQUIREMENTS

3.7.1. FEATURES

The following features shall be included in each of the IMI DVDs to ensure usability.

a. A stand-alone interactive training courseware application that is self-paced, narrated, scripted, and includes

Checks on Learning (COL) to support initial and sustainment training.

b. The user shall NOT be permitted to skip, fast forward, or stop the Safety Summary sections.

c. An animated opening, graphic multimedia interface, program overview and application introduction.

d. Easy to use and free of spelling and grammatical errors.

e. An Interactive Main Menu that allows straight-forward and easy navigation to access content (identified in section 3.2 of this SOW) and features that include:

1. Pause/Play/Replay.

2. Menu Update

3. Bookmark option – to support continuing from last point used

4. Page/Block Search

f. This training is normally self-initiated and the operator must be able to access pieces of the courseware without having to go through any sequence of training.

g. Training shall utilize a PDF training manual to be supplied by the Government as the framework for training.

3.7.2. FILES

The products shall contain no executable files and acceptable files include HTML, XML, MPEG, and WMV or Flash files for videos.

3.7.3. LABELING

All digital media shall be labeled with appropriate classification in accordance with paragraph 4-17, AR

25-2. 3.8. DELIVERABLES

3.8.1. MEDIA PACKAGE

The Contractor shall prepare all Instructional Media Packages in accordance with CDRL A026 and DID

DI-SESS-81526C(T) as tailored.

3.8.2. SUPPORTING DOCUMENTATION

Front matter and written supporting documentation as described in DI-SESS-81526C(T) shall be submitted concurrently with draft and final versions of the IMI DVD products

3.8.3. TREATMENT

As specified per DID DI-SESS-81526C(T), 2.3.1 – The Government requires the treatment submitted for review.

The intent is to review the contractors training plan and task selection to ensure it meets the stated objectives.

3.8.4. SCRIPT

a. Per DID DI-SESS-81526C(T), 2.3.2 – The Government will review the scripts to ensure the actions described clearly and accurately convey the lesson objectives, that there is sufficient material to teach the process to the target audience. Detailed discussion of production (special effects, camera work, scene transitions, etc. are not required).

b. The initial draft scripts and final scripts shall be submitted electronically in Microsoft Word. The script(s) can be delivered via CD, email, or other electronic means. All submissions must be accompanied with a letter of transmittal.

3.8.5. STANDALONE IMI DVD

One DVD that contains a consolidated video presentation for operator and maintainer and a separate DVD with the individual topic video clips that were embedded in the IMI courseware.

3.9. GFE, GFI AND GENERAL SUPPORT

The Government will provide the following GFE, GFI and General Support upon Contractor request.

3.9.1. PERSONNEL

The Government will provide personnel/Soldier support to facilitate the development of training video requirements and Standalone IMI DVD. The Contractor must to provide 120 days’ notice to the Government for use of Soldier support.

3.9.2. UNIFORM

Government will provide Soldiers dressed in the current Military uniform for filming activities, demonstrations, and scenarios as scheduled in the Treatment. The Soldiers being filmed shall not be shown wearing any personal jewelry.

3.9.3. INDOOR FILMING

Government will provide an indoor filming site, as applicable, with necessary personnel with the appropriate equipment for filming activities, demonstrations, and scenarios as scheduled in the Audio-Visual Production

Plan (DID DI-SESS-81526C(T), 2.3.5).

3.9.4. OUTDOOR FILMING

Government will provide an outdoor filming site, as applicable, with necessary personnel and appropriate equipment for filming activities, demonstrations, and scenarios as scheduled in the Audio-Visual Production Plan

(DID DI-SESS-81526C(T), 2.3.5).

3.9.5. EQUIPMENT

Government will provide equipment and appropriate components in support of filming at a site identified and scheduled in the Audio-Visual Production Plan (DID DI-SESS-81526C(T), 2.3.5).

3.10. ACCEPTANCE/REJECTION OF DELIVERABLES

3.10.1. ACCEPTANCE/REJECTION OF SUBMISSIONS

Government will review and determine acceptance of submissions. If any submission is found to be in error, insufficient, or otherwise does not meet the requirements in this SOW and the associated CDRL, the submission shall be rejected and considered a draft until the Contractor corrects the specified errors. If the

Government rejects a submission, it will remain in rejected status until the Government approves that submission. No scheduled submission requirement shall be considered to have been met until the Government has accepted the submission.

3.10.2. LETTER OF ACCEPTANCE/REJECTION

Government will provide written notification of acceptance or rejection of submissions IAW this SOW and applicable CDRLs. This letter will be transmitted to the Contractor via Government Contracting Office.

4. MEETINGS/CONFERENCES.

4.1. TRAINING DEVELOPMENT IN-PROGRESS REVIEW (IPR)

The Government reserves the right to convene an IPR(s) regarding development of each IMI DVD.

END OF SOW