W56HZV-16-R-L111_DPM_Transportation_RFQ.pdf

COMBINED REQUEST FOR QUOTES

& SYNOPSIS

W56HZV-16-R-L111

I. INTRODUCTION

A. This is a combined synopsis/request for quotes for commercial services prepared in accordance with the format in Subpart 12.6 and as supplemented with additional information included in this notice. This announcement constitutes the only request for quotes; a written request for quotes will not be issued.

B. This request for quote is for DPM Transportation Services in Michigan.

C. The combined synopsis and Request for Quotation (RFQ) number is W56HZV-16-R-L111.

D. This request for quotes’ documents and incorporated provisions and clauses are those in effect through Federal Acquisition Circular (FAC) 2005-87, effective 06 April 2016 subject to any changes to FAR Clauses prior to establishment of the agreement(s).

E. Small Business Set-Aside: 100% Small Business

F. Posting Date: 6 May 2016

G. Response Date: 26 May 2016, No later than 12:00 p.m. EST.

H. The contracting office is Army Contracting Command (ACC – WRN) 6501 East Eleven Mile Road, Warren, MI 48397-5000.

I. The NAICS code applicable to this acquisition is 484210.

J. This Combined Synopsis and Request for quotes contains clauses and provisions requiring a fill-in or representation. Offerors shall submit a copy of this Combined Synopsis and Request for quotes with their response to clauses and provisions accordingly. A failure to complete fill-in may cause your offer to be determined ineligible for award.

K. Basis for award: The U.S. Army Contracting Command – Warren intends to award up five (5) Blanket Purchase Agreements to the Lowest Priced, responsible offeror that meets the requirement as laid out in this request for quotes, for each of the five (5) Regions of Michigan (see Attachment- DPM Contract Zoning Map 5 Areas). The Government may also choose to negotiate if only one offeror is received.

L. See provision at 52.209-4011 – Contractor Responsibility and Eligibility for Award for further details. Refer to provisions 52.212-1 and 52.212-2 for offer requirements and evaluation of offers.

M. Contractors must be registered in the System for Award Management (SAM) prior to receiving an award. Refer to website https://www.sam.gov/portal/public/SAM/.for registration information.

N. The Offeror shall submit an electronic quote. All quotation information must be in the English language and priced in U.S. dollars.

O. Army Contracting Command Warren (ACC-WRN) reserves the right to seek clarification on any aspect of your quote.

P. Quotation Submission Procedures. Quotations shall be submitted to http://www.fbo.gov.

See Army Contracting Command – Warren’s Local Clause 52.204-4016 for details. No hard copies will be accepted.

Q. Questions are requested via email, addressed to SFC Jenna McGinnis at jenna.n.mcginnis.mil@mail.mil

II. CONFLICTS OF INTEREST

A. Written Identification of Potential Organization Conflicts Of Interest.

a. The term “Organizational Conflicts of Interest” (OCI) is defined in part 2.1 of the Federal Acquisition Regulation (FAR): see also FAR 9.502 (c). For this request for quotes, “OCI” exists when a Contractor would face an actual or potential conflict of interest if it worked on the planned contract, due either to its other business interests or to the nature of the effort to be performed. However, organizational conflicts of interest are more likely to occur in contracts involving:

(1) Management support services;

(2) ) Consultant or other professional services;

(3) Contractor performance of or assistance in technical evaluations; or

(4) Systems engineering and technical direction work performed by a Contractor that does not have overall contractual responsibility for development or production.

b. The Contracting Officer has reviewed and analyzed the procurement under this request for quotes and has not identified any OCI issue, potential or otherwise. However, Offerors are encouraged to make a preliminary disclosure to the Contracting Officer, prior to the due date for receipt of proposals, of any OCI issues the Offeror has identified. Such preliminary disclosure will allow the Contracting Officer more time to assess both the potential OCI and the Offeror’s proposed strategy to negate or mitigate the OCI. This assessment may be crucial, since per FAR 9.504(e) the Contracting Officer may not award the contract to a Contractor with an OCI that cannot be negated or mitigated.

c. If the Contractor demonstrates to the Contracting Officer that there may be a possible conflict of interest arising out of an existing contract, the Contracting Officer shall take the necessary action to delete that requirement from this contract and/or mitigate any conflict of interest that may be present. The Contractor agrees that the Government or an authorized representative may, up to three years after acceptance of all programmatic documentation to be delivered under this contract, restrict the Contractor’s future participation in any resulting program managed system acquisition action(s).

B. Quotations shall include the shipping and delivery schedule. Delivery and Acceptance will be FOB destination.

C. This acquisition is unrated under the Defense Priorities and Allocations System (DPAS).

THIS PAGE IS INTENTIONALLY LEFT BLANK

ESTIMATED QUANTITIES

The quantities shown by area of performance for each item in this Request for quotes are the Government’s estimates of requirements, which may be ordered during the period of the contract.

The Government’s estimated maximum daily requirements, excluding Saturday, Sunday; National, State, and local holidays are listed below by area of performance within each schedule.

Bidders must complete the “Bidder's Guaranteed Daily Capability” on this page and submit it with their quote. This capability must equal or exceed the Government’s minimum acceptable daily capability, for all items within an area of performance for which they submit bids. Failure to do so will render the bid non responsive.

Government’s Estimated

Maximum Daily Requirement

Government’s Minimum Acceptable

Daily Capability

Bidder’s

Guaranteed Daily

Capability

OUTBOUND

(Schedule I) Area

INBOUND

(Schedule II)

INTRA-CITY AREA

(Schedule III)

(Repeat for each area listed)

216 135 NCWT

245 178 NCWT

19 15 NCWT

Section B

See Attachment 1, Schedules Addenda for the description of services and CLINs.

ESCALATION OF PRICES

This agreement shall be in effect from 1 July 2016 until 30 June 2021. The government anticipates that pricing may change during this time. In order to evaluate subsequent years of this contract, please provide the percent increase, if any, anticipated each year. This percentage shall be used to calculate the total dollar value of the agreement for the duration of the agreement. Escalation must be able to be deemed fair and reasonable.

Ordering Year 2_________________________%

Ordering Year 3_________________________%

Ordering Year 4_________________________%

Ordering Year 5_________________________%

Section C

PERSONAL PROPERTY TRANSPORTATION SERVICES PERFORMANCE

WORK STATEMENT

PART I GENERAL INFORMATION

1.1 DESCRIPTION OF SERVICES/INTRODUCTION

1.2 BACKGROUND

1.3 OBJECTIVES

1.4 SCOPE

1.5 PERIOD OF PERFORMANCE

1.6 GENERAL INFORMATION

1.6.1 QUALITY CONTROL

1.6.2 QUALITY ASSURANCE

1.6.3 RECONGNIZED HOLIDAYS

1.6.4 HOURS OF OPERATION

1.6.5 PLACE OF PERFORMANCE

1.6.6 TYPE OF CONTRACT

1.6.7 INTERPRETATION

1.6.7.1 COMPLIANCE

1.6.7.2 REGULATIONS

1.6.8 POST AWARD CONFERENCE/PERIODIC PROGRESS MEETINGS

1.6.9 CONTRACTING OFFICER REPRESENTATIVE (COR)

1.6.10 IDENTIFICATION OF CONTRACTOR EMPLOYEES

1.6.11 ORGANIZATIONAL CONFLICT OF INTEREST

PART II DEFINITIONS AND ACRONYMS

2.1 DEFINITIONS

2.1.1 CALL NUMBER OR LOT NUMBER

2.1.2 COMPLETE SERVICE

2.1.3 CONTAINERIZATIONS

2.1.4 CONTRACT

2.1.5 CONTRACTING OFFICER

2.1.6 CONTRACTING OFFICER’S REPRESENTATIVE (COR)

2.1.7 CONTRACTING OFFICER’S TECHNICAL REPRESENTATIVE (COTR)

2.1.8 DEFECTIVE SERVICE

2.1.9 DELIVERABLE

2.1.10 DIRECT PROCUREMENT

2.1.11 DRAYAGE

2.1.12 EMPLOYEE

2.1.13 GCWT

2.1.14 HOUSEHOLD GOODS

2.1.15 INTERNATIONAL

2.1.16 INTER-THEATER

2.1.17 INTRA-THEATER

2.1.18 ISSUING OFFICER

2.1.19 ITEM OR ARTICLE

2.1.20 MEMBER

2.1.21 METRICS

2.1.22 NCWT

2.1.23 ORDERING OFFICER

2.1.24 PACKAGING

2.1.25 PACKING

2.1.26 PERSONAL PROPERTY

2.1.27 PERSONAL PROPERTY SHIPPING OFFICE

2.1.28 PROFESSIONAL BOOKS, PAPERS AND EQUIPMENT

2.1.29 PHYSICAL SECURITY

2.1.30 QUALITY ASSURANCE

2.1.31 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

2.1.32 QUALITY CONTROL

2.1.33 RESIDENCE

2.1.34 SUBCONTRACTOR

2.1.35 UNACCOMPANIED BAGGAGE

2.1.36 WORK DAY

2.1.37 WORK WEEK

2.2 ACRONYMS

PART III SPECIFIC TASKS

3.1 BASIC SERVICES

3.2 DESCRIPTION OF SERVICES

PART IV APPLICABLE PUBLICATIONS AND FORMS/TECHNICAL

EXHIBITS

APPLICABLE PUBLICATIONS AND FORMS

TECHNICAL EXHIBIT 1 CONTRACTOR DOCUMENTS REQUIREMENTS LISTINGS (CDRL)

TECHNICAL EXHIBIT 2 DELIVERABLES SCHEDULE

PERFORMANCE WORK STATEMENT (PWS)

Direct Procurement Method (DPM) – Detroit-Arsenal (DTA)

Part 1

General Information

1. GENERAL: This is a non-personal services contract to provide management services in support of Personal Property and Transportation Services as described below. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform for the preparation of personal property of Department of Defense (DOD) personnel, military or civilian, for shipment or storage or both and related services through the Direct Procurement Method (DPM), as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2 Background: The Direct Procurement Method (DPM) Program was established to manage the shipment of domestic household goods, international-household goods, and unaccompanied baggage shipments using Federal Acquisition Regulations (FAR)-based government contracts. Upon request of personal property shipping offices (PPSOs), DPM contracts are solicited and awarded through a local Contracting Office. DPM contracts are administered by local PPSOs and include packing, containerization, local drayage, delivery, unpacking, storage and related services for personal property shipments. DPM contracts provide PPSOs a comprehensive movement process for worldwide movement of small shipments and larger shipments to specific overseas locations where other modes of shipment are not authorized.

1.3 Objectives: These contracts support outbound (Schedule I) and inbound (Schedule II) shipments less than 1,000 lbs, local short distance moves (Schedule III) and other shipments unable to move through normal DPS channels economically. Schedule I and II shipments are reimbursable; schedule III shipments are ASC funded.

1.4 Scope: The contractor shall furnish all personnel, equipment, facilities, supplies, services, and materials, except as specified herein as government-furnished, for the preparation of the personal property of Department of Defense (DOD) personnel for shipment or storage or both and related services through the DPM. Work to be performed shall be those services in the Schedules awarded to the contractor as outlined in individual Contract Line Item Number (CLIN) items (see Attachment G3). Table G-1, Task/Type of Move Matrix, shows which tasks normally apply to each type of move.

Specific requirements for each task are described below. If specific instructions or requirements are not provided, commercial standards of services and best business practices are acceptable.

1.5 Period of Performance: The period of performance shall be for five (5) years, from 1 July 2016 to 30 June 2021.

Each year after the first year will be considered an ordering year for the purpose of this Blanket Purchase Agreement.

1.6 General Information

1.6.1 Quality Control The contractor shall establish a complete quality control program to assure the requirements of the contract are provided as specified. One copy of the contractor's quality control plan shall be provided to the contracting officer as part of the proposal submission (CDRL 0001).

1.6.2 Quality Assurance: The contractor shall provide monthly metrics measuring the Service Delivery Summary Performance Threshold (CDRL 0012). These statistics shall be used in the monthly evaluation of the contractor and also as a part of the annual performance report.

1.6.3 Recognized Holidays:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day

Independence Day Christmas Day

1.6.4 Hours of Operation: The contractor is responsible for conducting business, between the hours of 0800 to 1600 Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.5 Place of Performance: The work to be performed under this contract shall be performed within the State of Michigan – 68 counties/5 Areas-Zones (excluding Upper Peninsula). Reference County Map.

1.6.6 Type of Contract: Blanket Purchase Agreement in accordance with FAR 13.303.

1.6.7 Interpretation: Conflicts in interpreting requirements may arise during contract performance of transportation management of personal property and household goods services. If a conflict cannot be resolved, the Contractor shall forward a written recommendation and supporting rationale to the Contracting Officer for a decision.

1.6.7.1 Compliance: The Contractor shall comply with all applicable provisions and rulings related to the Service Contract Act, including requirements regarding employee notifications and record-keeping. The Contractor shall ensure that subcontractors (at any level) are in compliance with these requirements. The Contractor shall contact the U.S.

Department of Labor for additional guidance as needed. The contractor shall furnish all personnel, equipment, facilities, supplies, services and materials, except as specified herein as government-furnished, for the preparation of personal property of Department of Defense (DOD) personnel for shipment or storage or both and related services through DPM.

1.6.7.2 Regulations: The Contractor shall comply with all rules, regulations and policies as prescribed by competent authority concerning safety, security, smoking, alcohol, other illegal substances, cameras, cell phone use, preservation of order and all other activities while upon Garrison property. The Contractor shall conduct a security indoctrination of all new Contractor employees within 30 days after their arrival, and conduct refresher sessions for all personnel annually thereafter. Contractor personnel or representatives shall be subject to security checks as may be deemed necessary to assure that their presence on the installations does not violate security and other requirements. No employee shall be permitted on the installation when such a check reveals that his presence would be detrimental to the security of the installation. The Contractor shall take appropriate personnel action as required in the event of employee misconduct in connection with his or her employment.

1.6.8 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.9 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.10 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. If contractor employee are required to enter the Detroit Arsenal (DTA), the Contractor shall ensure that all employees are processed through the Directorate of Emergency Services in Bldg. 232 to obtain badges

1.6.11 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart

9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan shall be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may effect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1 Definitions:

2.1.1 Call Number or Lot Number. A locally assigned control number provided by the ordering activity when a requirement for services is placed with the contractor. For inbound shipments, the number is normally assigned when the Personal Property Shipping Officer receives the freight bill or written receiving notice from the contractor. For outbound or local drayage shipments, the number is normally assigned at the time the order is placed with the contractor.

2.1.2 Complete Service. The rate bid per each item includes all related services, such as long carry, stairs, elevators, excessive distances, necessary to perform the complete pickup and delivery of the personal property shipment.

2.1.3 Containerization. The use of containers to unitize cargo for transportation, supply, and storage. Containerization incorporates supply, transportation, packaging, storage, and security together with visibility of container and its contents into a distribution system from source to user.

2.1.4 Contractor. A supplier or vendor having a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.5 Contracting Officer. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.6 Contracting Officer’s Representative (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.7 Contracting Officer's Technical Representative (COTR). Responsible for monitoring the contractor's progress in fulfilling the technical requirements specified in the contract. Should the contractor fail to fulfill the contractual requirements, the COTR must inform the CO of such failure. The COTR maintains administration records, approves invoices and performs quarterly monitoring reports to confirm the contractor is meeting the terms and conditions under the contract.

2.1.8 Defective Service. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.9 Deliverable. Anything that can be physically delivered but may include non-physical things such as meeting minutes.

2.1.10 Direct Procurement Method. A method of shipment in which the Government manages the shipment throughout.

Packing, containerization, local drayage, delivery, unpacking, storage, and related services are obtained from commercial firms under a contractual arrangement or by the use of Government facilities and employees.

2.1.11 Drayage.

a. Schedule I - Drayage included applies in those instances when a shipment requires drayage to an air, water, or other terminal for onward movement after completion of the shipment preparation by the contractor. If it is being moved from a residence or other pickup point to the contractor’s warehouse for onward movement by another freight company, carrier, drayage not included applies.

b. Schedule II - Drayage included means delivery of the shipment from destination contractor’s facility or other destination point to the final delivery point as ordered. When shipment or partial removal of items from shipment is performed and prepared for customer’s pickup at destination delivery point, drayage not included applies.

2.1.12 Employee. A civilian individual:

a. Employed by an Agency (See Agency), regardless of status or grade.

b. Employed intermittently as an expert or consultant and paid on a daily, while actually employed, basis.

c. Serving without pay or at $1 a year (5 U.S.C. § 5701(2), Definitions) (also referred to as “invitational traveler” for temporary duty travel purposes only).

2.1.13 GCWT. Code to designate gross hundredweight.

2.1.14 Household Goods. See the Joint Federal Travel Regulations, Appendix A (http://www.defensetravel.dod.mil/site/travelreg.cfm) for uniformed members and the Joint Travel Regulations, Appendix A (http://www.defensetravel.dod.mil/site/travelreg.cfm) for Department of Defense civilian employees for definitions of household goods.

2.1.15 International. The movement of household goods or unaccompanied baggage between a point in the Continental United States and a point in an overseas area.

2.1.16 Inter-theater. The movement of household goods or unaccompanied baggage between one overseas theater and another overseas theater.

2.1.17 Intra-theater. The movement of household goods or unaccompanied baggage within one overseas theater.

2.1.18 Issuing Officer. Only authorized or acting Personal Property Shipping Offices may issue Personal Property Bills of Lading. Such authorized persons may be military personnel or civilian employees of the government on duty at the issuing office. As stated in 41 CFR §101-41.302-4, accountability for Personal Property Bills of Ladings used by a contractor-shipper remains with the issuing office. The name and title of the issuing officer and the name and address of the issuing office, rather than those of the contractor-shipper must appear on the Personal Property Bills of Lading.

2.1.19 Item or Article. The terms item and article used in this Regulation are interchangeable. Each shipping piece or package and the contents constitute one item.

2.1.20 Member. A commissioned officer, commissioned warrant officer, warrant officer, and enlisted person, including a retired person, of the Uniformed Services.

2.1.21 Metrics. A statistical measurement of performance.

2.1.22 NCWT. Code used to designate net hundredweight.

2.1.23 Ordering Officer. Appointed by the contracting officer and authorized to place orders against this Blanket Purchase Agreement.

2.1.24 Packaging. The processes and procedures used to protect materiel from deterioration, damage, or both. It includes cleaning, drying, preserving, packing, marking, and unitization.

2.1.25 Packing. Assembly of packaged items into a shipping container with necessary blocking, bracing, cushioning, weatherproofing, reinforcement, and marking.

2.1.26 Personal Property. Household goods, unaccompanied baggage, privately-owned vehicles and mobile homes, as defined in the Joint Travel Regulations.

2.1.27 Personal Property Shipping Officer (PPSO). The individual designated by authority to perform assigned traffic management functions at military installations or activities, regardless of whether or not that is the organizational title of the individual. For the purpose of this contract, the term PPSO includes representatives designated to order the services required and to inspect and evaluate those services performed by the contractor for acceptance or rejection.

2.1.28 Professional Books, Papers, and Equipment for Member/Employee. (Also called PRO or PRO-Gear.) Articles of household goods in a Customer’s possession needed for the performance of official duties at the next or a later destination. Examples of Professional Books, Papers, and Equipment include:

2.1.29 Physical Security. Actions that prevent the loss or damage of Government property.

2.1.30 Quality Assurance. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.31 Quality Assurance Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.32 Quality Control. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.33 Residence. Normally considered to be the home, barracks, or other dwelling of the Service/Agency customer.

2.1.34 Subcontractor. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.35 Unaccompanied Baggage. (See the Joint Travel Regulations, Appendices A for complete definition.) That portion of the member’s/employee’s authorized weight allowance of personal property that is not transported free on a ticket used for personal travel and which is shipped separately from the bulk of the household goods. This shipment may be shipped by the expedited transportation mode. Examples are: personal clothing; professional books and equipment needed on arrival for performance of official duties; pots, pans, linens, and other light housekeeping items; collapsible cribs, playpens and baby carriages; small radios, portable televisions and small tape recorders; special equipment required for patients; and other items required for the health, comfort, and morale of the member/employee. (In addition, refer to individual Service/Agency Regulations for specific definition of unaccompanied baggage.)

2.1.36 Work Day. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.37 Work Week. Is defined as Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

AMC Air Mobility Command ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation BL Bill of Lading BLOC Bill of Lading Office Code CD Contractor Disassembled CDRL Contract Data Requirements List CFR Code of Federal Regulations CLIN Contract Line Item Number CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTR Contracting Officer's Technical Representative CP Carrier Packed CPPSO Consolidated Personal Property Shipping Office CU Cube CW Containerized Warehouse CWT Hundredweight DA Department of the Army DBO Disassembled by Owner DD Form Department of Defense Form DPM Direct Procurement Method DTR Defense Transportation Regulation FAR Federal Acquisition Regulation

GCWT Gross Hundredweight GOC Government-Owned Container HHG Household Goods ITGBL International Through Government Bill of Lading JPPSO Joint Personal Property Shipping Office JTR Joint Travel Regulations KO Contracting Officer MSC Military Sealift Command MSL Military Shipping Label NCWT Net Hundredweight NTS Nontemporary Storage OCONUS Outside Continental United States (includes Alaska and Hawaii) PBP&E Professional Books, Papers and Equipment PBO Packed By Owner POC Point of Contact POD Port of Debarkation POE Port of Embarkation POF Privately Owned Firearms PPGBL/BL Personal Property Government Bill of Lading/Bill of Lading PPSO Personal Property Shipping Off ice PRO Pro-Gear (Professional Books , Papers and Equipment) PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAE Quality Assurance Evaluator QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program RDD Required Delivery Date SDDC Military Surface Deployment and Distribution Command SDS Service Delivery Summary SF Standard Form SMO Storage Management Office SOW Statement of Work TCMD Transportation Control Movement Document TCN Transportation Control Number TE Technical Exhibit TGBL Though Government Bill of Lading TO Transportation Officer TSP Transportation Service Provider TP No. Transportation Priority Number UB Unaccompanied Baggage

PART 3

SPECIFIC TASKS

3. Specific Tasks:

3.1. Basic Services. The contractor shall provide services for The Government’s estimated maximum daily requirements, excluding Saturday, Sunday; National, State, and local holidays are listed by area of performance within each schedule.

Bidders must complete the “Bidder’s Guaranteed Daily Capability”, which must equal or exceed the Government’s minimum acceptable daily capability, for all items within an area of performance for which they submit bids.

3.2. Description of Services

Premove Survey. The contractor shall determine the nature of personal property offered for shipment either by physical inspection or telephone survey with the member/employee. The survey shall be conducted at a time and date mutually agreed upon between the contractor and the member/employee. Any pack/pickup date changes shall be coordinated with the ordering officer.

Weighing.

a. The gross, tares, and net weight of all shipments shall be determined through the use of scales properly certified by a state inspector of weights and measures In Accordance With (IAW) the regulations of the state or district having legal jurisdiction over the scales except as provided in “c.” below. Personnel designated to operate the scales shall be licensed or otherwise qualified as weigh masters if required by the state, commonwealth, or district. When a metric scale is utilized, the contractor shall use 1 kilogram per 2.2 pounds for conversion.

b. The contractor shall submit weight tickets, reflecting gross, tare, and net weight, in duplicate, properly certified IAW federal, state, and commonwealth or district regulations to the ordering officer with documentation.

c. When scales are not available or their use is not practical, the application of a constructive weight of seven pounds per cubic foot shall be used provided prior written approval is obtained from the ordering officer. When Professional, Books, Paper and Equipment (PBP&E) are included as part of the shipment, the weight of each item individually described on the inventory shall be entered on the same line of the inventory next to the description. The total weight of such articles shall be annotated separately on the inventory and packing list. The PBP&E weight may be obtained using bathroom or platform type scales. If it is not possible or practical for the contractor to weigh the items at the time of packing and pickup, and there is no cube indicated on the inventory, a constructive weight of 7 pounds per cubic foot shall be used for

PBP&E.

d. The weight tickets shall contain the name and address of the weighing station, the date, name of contractor, van or trailer number, name of member/employee, call number assigned by the ordering officer, and signature of the weigh master.

e. For inbound personal property, the contractor shall bill on the origin net weights obtained from the Personal Property Government Bill of Lading/Bill of Lading (PPGBL/BL) or other movement document and need not submit a weight certificate, unless a reweigh (Form DD 1671) is ordered. When a reweigh is ordered, the contractor shall bill on the reweigh weight or lesser of the two

f. If the PPGBL/BL, movement document, or container does not reflect the net weight for inbound shipments or if the PPGBL/BL is unavailable at the destination, the contractor shall bill on the origin gross weights obtained from the PPGBL/BL, or other available sources, such as containers or supporting documentation. The contractor is required to use all means available (containers, supporting documentation) to obtain a net weight prior to submitting the bill. If the bill is submitted on the origin gross weight, the contractor is paid for the gross weight based on the net weight bid price.

g. The contractor shall perform reweigh services when ordered. The reweigh shall normally be requested at the time the delivery order is placed. When so advised by the ordering officer, a designated representative of the ordering officer or the member/employee shall be permitted to accompany, in a separate conveyance, the contractor to witness the reweigh.

This would be at no extra charge and the contractor would not provide the separate conveyance.

h. When a reweigh is ordered, the contractor shall furnish the ordering officer weight tickets in duplicate within seven workdays of completion of the service.

i. When the weighing of a shipment at origin is witnessed by the Personal Property Shipping Office (PPSO) the back of all copies of the weight ticket shall be annotated with the statement “weight observed” and verified by the signature of the PPSO. The number 7 copy of the PPGBL/BL (DD Form 1203D-1203I) (property received copy) shall be similarly annotated prior to mailing to the destination PPSO. When computer generated PPGBL/BLs are used, the copy going to the destination PPSO shall be annotated.

j. Billing Procedures. For Continental United States (CONUS) activities, to include Hawaii and Alaska, shipments are payable on the basis of 100-pound minimum weight for Unaccompanied Baggage (UB) and a 500-pound minimum weight for Household Goods (HHG), net or gross weight, as indicated in the bid item. For overseas (OCONUS) activities, excluding Hawaii and Alaska, shipments are payable on the actual net weight shipped.

k. Actual pieces, weight, and cube of UB shipments shall be provided to the Transportation Officer (TO)/PPSO prior to the issuance of the PPGBL/BL.

Time requirements.

a. The ordering officer will normally give the contractor notice to commence services ordered herein at least one full workday prior to the date specified. Oral orders will be confirmed in writing within two workdays following order acceptance by the contractor. The contractor shall be available to receive orders between the hours 0800 and 1600. Upon request, the contractor shall provide information as to whether the service shall be performed between the hours of 0800 to 1200 hours or between the hours of 1200 to 1600 hours, based upon the best information available.

b. In unusual situations, it may be necessary for the ordering officer to request performance of services at specified times or days. When services are ordered for other than normal duty days and hours, then overtime charges are applicable under Attachment G3, Schedule I, Item 0014, Additional Services.

c. The contractor shall not begin pickup or delivery services at a member/employee’s residence before 0800 hours or after 1600 hours without prior approval of the ordering officer and the member/employee. The contractor shall not begin any service that will not allow completion by 1900 hours without approval by the ordering officer and the member/employee by 1600 hours of the scheduled date. When services cannot be completed on the scheduled date, the contractor shall notify the ordering officer and the member/employee. In case of an approved suspension of operations, the contractor shall assure his/her return the next workday at 0800 hours to complete the services.

d. If containerization is ordered at the contractor’s facility, the HHG or UB shall be picked up on the date and within the hours specified. Unless a longer period is authorized by the ordering office, the maximum containerization time allowed at the contractor’s facility shall be three workdays following the specified pickup date for HHG and two workdays following the specified pickup date for UB.

e. The contractor shall accept from commercial carriers and pickup from commercial, air, water, and military terminals inbound shipments of HHG or UB. The contractor shall notify the ordering officer upon arrival of a shipment but not later than 1200 hours of the next workday. Delivery will be affected within three workdays following the date of the contractor’s arrival notification unless otherwise specified. For shipments in storage, the contractor will affect delivery to the residence within three workdays following notification for delivery by the ordering officer (e.g., ordering officer calls on Monday, personal property shall be delivered on or before Thursday). The contractor shall not deviate.

Preparation, Packing, Loading and Containerization.

a. Personal property shall be prepared, packed, loaded, and containerized for all types of shipments destined for the CONUS or OCONUS. It is the contractor’s responsibility to coordinate with the ordering officer container size and configuration for each mode of shipment prior to packing containers.

b. The contractor shall perform all preparation and packing in a manner requiring the least cubic measurement, producing packages that withstand normal movement without damage to the container or contents and at a minimum of weight. All shipments shall be protected from the elements (rain, snow, or sun) and theft at all times.

(1) Items of unusual nature may require disassembly service by a third party. The contractor shall not arrange for third party servicing without the authorization of the ordering officer. The charges for third party service shall be billed by the contractor as a separate charge on the invoice and supported with two copies of the third party Company’s invoice.

Examples of such items are: Shranks, wall units, grandfather clocks, and grand pianos.

(2) The contractor shall not be required to disassemble swing sets, outdoor recreation equipment, and radio antennas, and similar articles. The member/employee shall disassemble these items. Items disassembled by the member/employee shall be shown in the remarks section of the inventory as Disassembled by the Owner (DBO).

(3) Member/Employee Packed Items. Items already packed by the member/employee shall be inspected and repacked by the contractor, with the exception of Attachment G3, Schedule I, Item 0006, Outbound Service-Unaccompanied Baggage Packed by Member/Employee and Item 0007, Outbound Service-Unaccompanied Baggage Packed By Member/Employee-Consolidated Shipments/Government Facility. The carrier assumes liability for whatever they pack.

The carrier has the right to inspect all items and shall use the appropriate carton(s) to pack all items (i.e., clothes in wardrobe boxes) thereby affording items the proper protection. PPSOs shall ensure that items are shipped in sealed cartons for stacking in trucks/crates and to avoid pilferage. Therefore, one of two things must occur:

(a) Let the carrier pack all contents in cartons and then stack empty plastic totes or tubs separately for onward movement, or

(b) Let the member/employee provide an already-packed tote/tub. The carrier shall then inspect and decide the following:

1 Empty the tote/tub and place its contents in a carton, or 2 Ship the tote/tub as is with contents. It shall be the carrier’s responsibility to place the tote/tub in a proper carton or container for safe movement. Tape may not be placed directly on the tote/tub.

(c) The above decision is at the carrier’s discretion. Members/employees cannot insist that the contents must remain in the tote/tub since the carrier assumes liability for the tote/tub and the contents.

(4) Trunks and Footlockers. Trunks and footlockers may contain a properly packed quantity of HHG that is reasonable for the construction and condition of the container.

c. When the ordering officer authorizes tailgating, the load shall not extend beyond the surface of the tailgate or beyond the surface of the vehicle. The tailgated items shall be protected from inclement weather by a suitable covering.

d. Containerization. Containerization of outbound HHG and UB shall be done at the member’s/employee’s residence, unless otherwise authorized by the ordering officer. The contractor shall perform all exterior containerization services for the type of articles, destination, and method of shipment designated by the ordering officer.

(1) Firearms. When firearms are included in containerized shipments, they shall be placed in the number one container in such a manner to permit easy withdrawal for inspection. Make, model, caliber or gauge, and serial number of the firearm shall be listed on the inventory form.

(2) Boats. Boats may include, but are not limited to, the following: canoes, skiffs, light rowboats, kayaks, and sailboats.

The contractor shall be required to accept a boat or boat trailer or both less than 14 feet in length or over 14 feet in length (member only) but less than 500 pounds in weight from a member/employee. Employees are limited to domestic shipment of boats and their associated trailer that can be transported in a moving van (e.g., canoe, kayak, rowboat, outboard/inboard motorboat [14 ft or less]). Components and boat accessories that shall not fit into an American Society for Testing and Materials, (ASTM) D4169-01, Standard Practice for Performance Testing of Shipping Containers and Systems or Military Surface Deployment and Distribution Command (SDDC) Pamphlet 55-12, Transportation and Travel Commercial Containers for Department of Defense Household Goods Shipments, container shall be containerized IAW ASTM D6251/D6251M-01, Standard Specification for Wood-Cleated Panelboard Shipping Boxes. The member/employee shall be responsible for any special crating or materials needed to move the boat by DPM.

e. Security Seals. All exterior HHG/UB containers and boxes, including overflow and oversize boxes and rug tubes/cartons, shall be sealed with accountable seals at the member’s/employee’s residence, unless otherwise authorized by the ordering officer. Sealing shall be completed prior to any movement and the seal (control) numbers entered on the inventory, cross-referencing the container number. Two seals, as a minimum, for UB, shall be used per box and seals shall secure the access overlap top and ends. If only two seals out of a set of four are used, the seals not used shall be destroyed at the time of sealing or given to the member/employee. Four seals, as a minimum, on HHG, shall be used per box and seals shall secure the access overlap door and side panels.

f. Removal of Debris. Packing and loading at the origin shall include, as a minimum, removing from the member’s/employee’s residence all empty contractor-provided containers, packing materials, and other debris accumulated incident to packing and loading unless specifically waived by the member/employee in writing.

Tagging, Inventorying, and Packing List.

a. The contractor, in coordination with the member/employee, shall prepare an accurate, legible, HHG/UB descriptive inventory. The contractor shall count and examine all goods tendered for shipments, receipt for them, and make written exception for any goods not in apparent good order. All tagging shall be accomplished prior to the removal of goods from the residence. a. Inventory Identification. Each carton shall be marked to indicate the general contents and member’s/employees last name. Each carton shall be tagged and inventoried as a separate inventory line item. Identify the cartons by type and cube with an indication of general contents, such as, linens, pots and pans, mirror carton, 3.5 cubic feet.

b. Inventory Symbols. The “Exception Symbols” and “Location Symbols,” shall be used to describe locations and exceptions. Locations and exceptions shall be true and accurate. The omission of exception symbols shall indicate good condition except for normal wear. Describe in as much detail as possible items of furniture; for example, television sets shall be identified as being either “color” (C) or “black and white” (B&W) and console or portable. The contractor shall annotate on the inventory item(s) such as TVs, stereo components, computer hardware, VCRs, video cameras, by make, model, and serial number when these are visible on the outside of the item.

c. For PBP&E, ensure that the term “PRO-GEAR (PRO)” is used to identify such articles on the inventory, together with the cube and weight of the individual carton; a line entry item for each container, such as, carton PRO 3 cubic ft., 53 lbs.

These items identified by the member/employee shall be separated from other items of the shipment, weighed separately, and placed in separate boxes or cartons to provide safe transportation. The symbol PRO shall be used. The total weight of the packed professional items shall be recorded on the last page of the inventory and on the packing list for outbound HHG and UB shipments.

d. Items disassembled by the contractor shall be shown in the remarks section of the inventory as Contractor Disassembled (CD). Items disassembled by the member/employee shall be shown in the remarks section of the inventory as DBO. When an article is packed in an original container furnished by the member/employee, the inventory shall indicate the type of article and shall be shown as Contractor Packed (CP).

e. Motorcycles, mopeds, and motor scooters shall be inventoried as one line item, listing their serial number, make, year, model, and odometer reading. For international shipments, ensure one copy of the title or registration or both is attached to all copies of the PPGBL/BL/Commercial Bill of Lading/Transportation Control and Movement Document (TCMD) (Form DD1384).

f. When the ordering officer permits the contractor to partially containerize a shipment at the warehouse, each item removed from the residence shall be annotated on the inventory as Containerized Warehouse (CW).

g. Inventory Form. The inventory form shall bear the signature of the member/employee, and date signed, together with the signature of the contractor’s representative and date signed certifying to its accuracy and completeness.

h. The contractor shall prepare the inventory in five copies for outbound HHG and UB shipments and in three copies for local drayage moves. The original and all copies shall be legible and shall bear the name and complete mailing address of the contractor. The original inventory shall be furnished to the ordering officer, the contractor shall retain one copy, and one copy shall be given to the member/employee (CDRL 0003, Household Goods Descriptive Inventory). For HHG and UB, the contractor shall place in a waterproof envelope secured to the No. 1 container: one copy of the inventory; one copy of the (DD Form 1299), Application for the Shipment or Storage of Personal Property or both, Figure G-2, and if an overseas shipment, one copy of the member’s/employee’s orders and custom’s document.

Additionally, for HHG, the contractor shall place an envelope containing the following documents in an easily accessible location inside the No. 1 container: one copy of the packing list and Exception Sheet for shipments released from Nontemporary Storage (NTS). For UB shipments, the contractor shall place one copy of the member’s/employee’s orders inside the carton prior to sealing.