Attachment 07 Customer Questionnaire Card.xlsx

XLSX spreadsheet 14 KB Posted

Attached to
Appliance Repair Services for US Army Garrisons in Italy
Solicitation number
W564KV-24-R-0050
Issued by

About this file

This document appears to be an attachment titled "Attachment 07 Customer Questionnaire Card.xlsx" related to a federal contract opportunity for Appliance Repair Services for US Army Garrisons in Italy, Solicitation Number W564KV-24-R-0050.

The attachment is a sample customer questionnaire that solicits feedback on the work performed by the appliance repair contractor. It includes questions about whether the contractor met the scheduled appointment, left the work site in acceptable condition, and provided courteous and polite service. Customers are asked to provide an overall rating of the service as well as any additional comments. The questionnaire also provides contact information for the local Work Order Section to address urgent problems.

The related federal contract opportunity is for appliance repair services for US Army Garrisons in Italy, with proposals due by 11 September 2024 at 12:00 PM Central European Summer Time (CEST). The contracting agency is the Department of the Army Materiel Command Army Contracting Command.

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Text version

Name:_________________________MPS
CMR, Box_________________________
APO AE_________________________
IMCOM-E, Garrison Support Element
Furnishings Branch
Heide Stroehl, COR Domestic Appliances Contract
UNIT 28103
APO AE 09136-3103

Attachment # 7 Sample of Customer Questionnaire

1. Please provide your feedback regarding the work performed by the
appliance repair contractor and drop this survey off in APO Mailbox.
Please use your CMR address as the return address.
2. For urgent problems, please contact your local Work Order Section
Name:Phone:
Address:
WO#
Type of ApplianceType of Service
RangeRepair
Refrigerator
Washer
Dryer
Dishwasher
Did the contractor meet the scheduled appointmentYesNo
Was work site left in acceptable conditionYesNo
Were technicians courteous and politeYesNo
Overall rating of service
ExceptionalVery GoodSatisfactoryMarginalUnsatisfactory
Comments:

Date:

File details come from the government source that posted it. Updated .