Draft_PWS_WF_Maintenance.pdf

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PERFORMANCE WORK STATEMENT (PWS)

THEATER LOGISTICS SUPPORT CENTER - EUROPE (TLSC-E)

FOR

WHITE FLEET MAINTENANCE & REPAIR SERVICES

Part 1

General Information

1. Introduction: This is a non-personnel services contract to provide supplemental maintenance and repair services of U.S. Government-owned special purpose vehicles and trailers to include the provision for repair/spare parts. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Background: The maintenance requirement of the European-spec vehicles exceeds the Government’s capabilities therefore a continued contract support is needed.

1.2 Responsibilities: The Contractor shall assume total responsibility for all requirements stated herein on the commencement date of the performance period. The Contractor shall perform as specified in this Contract and under the direction of the Contracting Officer (KO). See also Paragraph 1.1 Introduction.

1.2.1 Work Responsibility: The Contractor shall perform all work and assume responsibility for planning, programming, administering, managing, and executing all functions necessary to provide the services specified in this PWS. The Contractor shall conduct work in accordance with this PWS and all applicable United States (U.S.), German, and local laws, regulations, standards, provisions, and directives to include applicable publications in ‘Part

6’. The Contractor shall ensure that all work meets the level of service, performance standards, or tolerances specified in the PWS or in applicable referenced documents.

1.2.2 Administrative Responsibility: The Contractor shall perform all related administrative actions required to provide services or perform work such as material requisitioning, quality control (QC), financial control, meetings, and correspondence. The Contractor shall also maintain accurate and complete records, files, and libraries of documents to include all U.S. German, and local regulations, standards, provisions, codes, laws, technical manuals, and manufacturers’ instructions and recommendations that are necessary and related to the functions being performed. The Contractor shall compile historical data, prepare required reports, and submit information as specified by the Deliverables Schedule (Exhibit 2) presented in this PWS.

1.1 Objectives:

Provide Interval Services for motorized vehicles and trailers

Provide maintenance and repair services

Provide parts and materials for the maintenance and repair

Provide emergency services and towing

1.3 Functional Areas: Services shall be performed at contractor’s facility in accordance with this PWS.

1.4 Period of Performance: The period of performance shall be for one (1) Base Year of 12 months and two (2)

12-month option years. The Period of Performance reads as follows:

Base Year: 30 SEP 2019 through 29 SEP 2020

Option Year I: 30 SEP 2020 through 29 SEP 2021

Option Year II: 30 SEP 2021 through 29 SEP 2022

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1.6 Management and Administration:

1.6.1 Phase In /Phase Out Period: RESERVED

1.6.2 Contractor Management: The Contractor shall perform continual management of the functional areas contained in this PWS and shall provide a Project Manager physically present on-site during normal duty hours. The

Project Manager shall conduct overall management coordination and shall be the central point of contact (POC) with the Government for performance of all work under the PWS. At the Post Award conference, the Contractor shall submit to the COR within 5 days, in writing, the name, title, office, home and mobile telephone number of the

Project Manager (Deliverable A001). A Contractor employee shall be designated to act for the Project Manager when work is being performed outside of duty hours, or during the Project Manager’s absence. Both the Project

Manager and the Contractor employee filling in for the Project Manager, shall have full authority to act for the contractor on all Contract matters relating to daily operation of this Contract.

1.6.3 Contractor Responsiveness: The Project Manager or designated alternate shall be available for telephone communication or site attendance, with the COR, as required by the COR, 24 hours a day, 7 days a week. A personal answering service is permitted at other than normal Contract workdays and work hours for receipt of COR emergency response work requirements, provided that the Project Manager or designee responds to all calls within a time not to exceed two hours after notification of the call by the answering machine and/or service. The Project

Manager and any individuals designated to act in that capacity shall have full authority to contractually bind the

Contractor for prompt action on matters pertaining to execution of the PWS.

1.6.4 Meetings, Conferences, and Briefings: The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Project

Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter.

Meetings may start or end outside of regular duty hours.

1.6.5 Hours of Operation: The contractor is responsible for conducting business, between the hours of 07:00 to

17:00 Monday thru Friday except German holidays or when the contractor’s facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential. The contractor shall be available Monday through Saturday during the hours of 07:00 through 20:00 (includes holidays if holidays fall within these days) to receive emergency towing calls.

1.6.6 Recognized Holidays: National Holidays in Germany

1.6.7 Training Holidays: RESERVED

1.6.8 Quality Control: The contractor shall be ISO 9001 certified and shall provide a proof of ISO 9001 certification to the COR within 5 days after contract award (Deliverable A002). The ISO 9001 quality control program must ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. The Quality Control Plan shall be given to the COR no later than 10 days after contract award (Deliverable

A003). After acceptance of the quality control plan the contractor shall receive the KO’s acceptance in writing of any proposed change to his QC system.

The Contractor shall maintain and make available complete records of all inspection work performed by the

Contractor, throughout the contract period and up to one year after the Contractor‘s warranty expiration date.

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1.6.9 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

The Government has the right to inspect and test all equipment serviced under this contract, to the extent practicable during the term of the contract. The Government will perform inspections and tests in a manner that will not unduly delay the work. The Contractor shall allow the Government to perform inspections on the premises of the

Contractor‘s facilities where the Government equipment is located. The Contractor shall ensure that all subcontractors adhere to this requirement

1.6.10 Place of Performance: Except for emergency towing services and repairs the contractor shall perform the required services at his own facility which shall be in a radius of 20 km of Kaiserslautern. The contractor shall have its repair/maintenance facility in an easily accessible area, easily accessible by all types of vehicles including trailers as specified in Exhibit 3 of the PWS, which might have the length of 18 meters.

1.6.11 Type of Contract: The government will award Firm-Fix-Price CLINs and Time & Material CLINs under this contract.

1.6.12 Security Program: RESERVED

1.6.13 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period government equipment and materials shall be secured.

1.6.14 Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons.

NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the QCP. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The

Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the KO. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the KO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the KO. The

Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s QCP.

1.6.15 Special Qualifications: Contractor must ensure that contractor employees maintain all qualifications required by Host Nation authorities to perform services covered under this contract, in accordance with StVZO paragraph 29.

1.6.16 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal

Acquisition Regulation Subpart 42.5. The KO, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the KO will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

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1.6.17 Contracting Officer Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract:

perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinate availability of government furnished property;

and, provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.18 Key Personnel: The follow personnel are considered key personnel by the government: Executive

Manager, and Contract Manager. The contractor shall provide a Contract Manager who shall be responsible for the performance of the work. The name of this person and an alternate, who shall act for the contractor when the manager is absent, shall be designated in writing to the KO via the COR within 5 days after contract award

(Deliverable A004). The Contract Manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The Contract Manager or alternate shall be available between 07:00 through 17:00, Monday thru Friday, except German holidays or when the contractor’s facility is closed for administrative reasons.

Per the German Crafts and Trades Regulation (Gesetz zur Ordnung des Handwerks Handwerksordnung) Paragraph

1, Anlage A (available through the internet) the key personnel must maintain the certification requirements of a

Meister in the trade of automotive mechanic and be certified according to the Host Nation (German) Chamber of

Commerce, and shall have experience in vehicle/trailer repairs (same or similar vehicles/trailers as listed in Exhibit

1).

1.6.19 Identification of Contractor Employees: All contract personnel attending meetings, answering

Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.6.20 Contractor Travel: RESERVED

1.6.21 Other Direct Costs: Not separately priced

1.6.22 Data Rights: The Government has unlimited rights to all documents/material produced under this contract.

All documents and materials, to include the source codes of any software, produced under this contract shall be

Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the KO. All materials supplied to the Government shall be the sole property of the

Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.6.23 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information

(e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall, within 48 hours, submit a plan to the KO via the

COR to avoid or mitigate any such OCI (Deliverable A005). The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

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1.6.24 Safety: Contractor has to comply with all applicable Host Nation safety requirements.

1.6.24.1 Safety Plan and Program: Contractor has to maintain a safety plan and program in accordance with

Host Nation requirements.

1.6.25 Environmental Compliance: Contractor has to comply with all applicable Host Nation environmental requirements.

1.6.25.1 Environmental Compliance Plan and Program: Contractor has to maintain an environmental compliance plan and program in accordance with Host Nation requirements.

PART 2

DEFINITIONS & ACRONYMS

2. Definitions And Acronyms:

2.1 Definitions:

Contractor - A supplier or vendor awarded a contract to provide specific supplies or service to the government.

The term used in this contract refers to the prime.

Contracting Officer (KO) - A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

Contracting Officer's Representative (COR) - An employee of the U.S. Government appointed by the KO to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations.

This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

Defective Service - A service output that does not meet the standard of performance associated with the

Performance Work Statement.

Deliverable - Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

Key Personnel - Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

Physical Security - Actions that prevent the loss or damage of Government property.

Quality Assurance - The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

Quality Assurance Surveillance Plan (QASP) - An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

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Quality Control - All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

Subcontractor - One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

Work Day - The number of hours per day the Contractor provides services in accordance with the contract.

Work Week - Monday through Friday, unless specified otherwise.

2.2 Acronyms:

ACOR Alternate Contracting Officer's Representative

AFARS Army Federal Acquisition Regulation Supplement

AR Army Regulation

CCE Contracting Center of Excellence

CFR Code of Federal Regulations

CLIN Contract Line Item Number

CONUS Continental United States (excludes Alaska and Hawaii)

COR Contracting Officer Representative

COTR Contracting Officer's Technical Representative

COTS Commercial-Off-the-Shelf

DA Department of the Army

DD250 Department of Defense Form 250 (Receiving Report)

DD254 Department of Defense Contract Security Requirement List

DFARS Defense Federal Acquisition Regulation Supplement

DMDC Defense Manpower Data Center

DOD Department of Defense

FAR Federal Acquisition Regulation

HIPAA Health Insurance Portability and Accountability Act of 1996

KO Contracting Officer

OCI Organizational Conflict of Interest

OCONUS Outside Continental United States (includes Alaska and Hawaii)

ODC Other Direct Costs

PIPO Phase In/Phase Out

POC Point of Contact

PRS Performance Requirements Summary

PWS Performance Work Statement

QA Quality Assurance

QAP Quality Assurance Program

QASP Quality Assurance Surveillance Plan

QC Quality Control

QCP Quality Control Program

TE Technical Exhibit

TTT Transportation Truck Terminal

StVZO Straßenverkehrs-Zulassungs-Ordnung (Host Nation Road Traffic Licensing Regulation

BGB Buergerliches Gesetzbuch (German Civil Code)

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PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. Government Furnished Items and Services

3.1 Services: When services (maintenance or repair) are required, the COR/ACOR will issue an automated work order DA Form 2407-E to gain a detailed cost estimate. Attached to this work order will be a Government DA Form

5988-E which identifies the major malfunction of the equipment. The Government will deliver and pick-up the vehicles and/or trailers to/from contractor‘s facility.

3.2 Facilities: RESERVED

3.3 Utilities: RESERVED

3.4 Equipment: RESERVED

3.5 Materials: While performing work under this contract, the Government may furnish repair/spare parts, lubricants, tires and batteries as required for the work to be performed. The supplies will be furnished through the

Government‘s local facility supply system, and the contractor shall sign the Government‘s delivery slip for receipt of any supplies that are furnished by the Government. Supplies may or may not be available to the contractor;

however, if provided, the contractor shall not invoice for any items that were Government furnished.

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PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. Contractor Furnished Items And Responsibilities:

4.1 General: Except for Government-furnished supplies as described in Part 3 of this PWS, the contractor shall furnish all necessary personnel, tools, equipment including special test and diagnostic equipment, material, repair/spare parts and other supplies required to perform the work described in this PWS.

The contractor‘s and their sub-contractor personnel in charge of the mechanics/electricians performing the work as prescribed herein shall have a certification of a Meister of this trade as described in paragraph 1.6.18 above.

The contractor shall at all times ensure that all of the contractor‘s personnel and subcontractor personnel performing the repair and maintenance services prescribed herein are certified mechanics in the fields of automotive mechanics/electricians. Mechanics/electricians shall have been trained, and have gained experience in the maintenance and repair of the brands of vehicles/trailers listed in Exhibit 3 of the PWS.

The Meister in charge of the mechanics/electricians performing the work prescribed herein shall have completed training by the original manufacturer of the respective vehicles in the repair and maintenance thereof.

4.2 Secret Facility Clearance: RESERVED

4.3 Materials: The Contractor shall furnish all replacement parts in accordance with the manufacturer’s specifications, commercial industrial standards and Host Nation standards.

4.4 Equipment: The Contractor shall furnish all equipment required for services covered in this contract. The use of this equipment is included in the labor cost of the contract and is not separately priced.

PART 5

SPECIFIC TASKS

5.1 Basic Services:

The maintenance and/or repair work shall be performed only on U.S. Government-owned vehicle/trailer types specified in Exhibit 3 of this PWS. The vehicles/trailers are manufactured by Volvo, Mercedes, Renault, Iveco, MAN, Schmitz, Witzgo, Jung and Scania.

Contractor/subcontractor shall be a licensed/authorized maintenance/repair facility for above mentioned brands. The contractor shall begin work only when authorized to do so by the COR, ACOR or KO.

The scope of this contract covers all supplemental maintenance and repair of vehicles and trailers, which includes the establishment of repair cost estimates, routine maintenance services, repairs, safety testing and certifications, vehicle emergency towing, and labor. Services shall only be ordered by the COR/ACOR for the 6966th TTT in accordance with the terms of the contract.

The contractor must be able to accommodate and perform maintenance and repairs on a mix of 5 vehicles, with and without trailers, per week. The contractor shall have a minimum of 2 bays available at all times for the performance under this contract. Repair facilities for towed vehicles/trailers: Workshops where the individual vehicle/trailer is being towed to shall be capable to perform all possible required repair work.

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Available parking space to secure vehicles: The contractor shall have a secure storage large enough to securely park at a minimum 5 of the largest types of vehicles including trailers specified in this instrument. For repair facilities for towed vehicles/trailers the repair facility where the vehicle/trailer is being towed to shall be capable to securely park/store the vehicle/trailer.

The contractor/subcontractor shall have all common and special test and diagnostic equipment prescribed by the manufacturers of the brand name vehicles/trailers to be serviced under this contract.

In addition to the Government inspection of the major malfunction annotated on DA Form 5998-E, the contractor shall perform a complete inspection of the equipment to identify any other maintenance or repair requirements necessary to restore the equipment to full serviceability. The contractor shall tear down the equipment to the extent necessary to determine the cost estimate for requested repair. Both inspections shall be the basis for the preparation of the detailed cost estimate. The Contractor shall, within five (5) working days after receipt of the order, submit a written cost estimate to the COR/ACOR for approval (Deliverable A006).

Cost Estimate Details: The written cost estimate shall include the following as a minimum.

Date when vehicle/trailer was received, make and model and vehicle ID number

Man hours required to repair the equipment by each deficiency and total number of hours. Must include the quantity, contract labor unit price, and extended price of all hours. The contractor shall provide the equipment‘s manufacturer‘s published standard labor hours for specified types of maintenance or repair services. If the contractor‘s estimated labor hours differ from the manufacturer‘s published standard labor hours, the contractor shall explain the difference in the estimate.

Repair parts and prices required for the requested repairs. Must include the quantity, unit price and extended price of all units. Prices must be based on manufacturer‘s official price list less rebate if applicable. If the parts required are not on the manufacturer price list, the contractor shall attach the price offer from their supplier showing actual gross prices for the items required.

The Estimated Time of Arrival for all repair parts in excess of 5 days.

The Estimated Date of Completion of all repairs.

The Grand Total for all CLINs

Within two (2) working days after receipt of the detailed cost estimate the COR or ACOR determines the economical reparability or non-reparability of each individual equipment based on the Maintenance Expenditure

Limits (more than 65% of the purchase price for a new vehicle). In either event, the COR/ACOR will notify the contractor within two (2) working days after notification, whether to repair or not to repair the item. The

COR/ACOR may approve some or all of the repairs indicated on the contractor‘s cost estimate. If parts are needed to perform the repairs the COR or ACOR will then also determine if the parts are authorized to be ordered. The contractor shall not exceed the total estimated cost to the order unless and until the Ordering Officer or KO has modified the order to increase it. Equipment determined to be uneconomically repairable by the COR (more than

65% of the purchase price for new vehicle) shall be reassembled by the contractor to the extent that the Government can tow it back to its facility, as determined necessary by the Government.

Time Limits: After the cost estimate has been approved and the order to proceed with the maintenance or repair has been issued, the contractor shall complete the maintenance/repair services within the following time limits:

scheduled maintenance (routine) - 3 working days to complete service unscheduled maintenance (repair services) - 10 working days

Unanticipated Parts/Repairs: If during the service/repair work, the contractor discovers the need for unanticipated parts or repair effort, the Contractor shall submit a revised cost estimate to the COR/ACOR. The Contractor shall obtain written approval from the COR/ACOR before proceeding with the purchase of unanticipated repair parts and/or repair.

Repair Part Invoicing: The Contractor shall invoice for approved repair parts at manufacturer‘s published price list less any discount. The Contractor shall provide a copy of manufacturer‘s current price list(s) for repair parts, repair part identification lists to the Government within 10 days after award of contract in accordance with Part 6 of the

PWS.

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Disposal of used parts: The contractor shall retain all repair/spare parts and supplies that are removed or replaced from the equipment during the work for at least five (5) working days after completion of repair. The COR/ACOR may request to inspect the replaced parts at a later time, and the parts must be held until that specified time, or until the COR/ACOR has given authority to dispose of the parts.

Billable Hours: The contractor shall invoice only for the actual hours worked in order to perform the required repair services. Hours will be paid in accordance with the labor hour work sheet as requested.

Labor Hour Work Sheet: The contractor shall maintain detailed information on labor hours per job and provide insight upon request. The contractor shall fill-out, and keep on file, a labor hour work sheet for each work order that shows all hours expended to complete each individual maintenance/repair work order. The labor hour work sheet shall have the name(s) of the individual(s) who performed work under the work order.

Repair Parts: The contractor shall submit along with the labor hour work sheet a list of repair parts used to perform services under the work order. These lists shall accompany the invoice for these services invoiced.

Acceptance of Invoice by the Government: The COR/ACOR shall verify labor hours and repair parts prior to acceptance and submission of the contractor‘s invoice to the payment office.

EMERGENY REPAIRS AND TOWING WITHIN GERMANY

The Government has a need for emergency repair and towing services for disabled vehicles/trailers while en route to customers throughout Germany. Vehicles and trailers may be loaded when becoming disabled.

The contractor shall provide emergency repair and towing services of disabled vehicles/trailers while en route to customers throughout Germany. The contractor shall provide a telephone number in which the COR/ACOR can reach the contractor for emergency towing services. The contractor shall be available Monday through Saturday during the hours of 07:00 through 20:00 (includes holidays if holidays fall within these days) to receive emergency towing calls. Verbal authorization will be given over the telephone to proceed with towing, to be confirmed by email or fax within the next business day.

The contractor‘s emergency towing company/subcontractor shall respond to the scene of the disabled vehicle/trailer within 1 hour from the contractor receiving an emergency towing call from the Government. While in tow, the contractor shall be responsible for the equipment.

The contractor‘s mobile maintenance truck mechanic shall determine if repair can be made within 1 hour and if this is the case, repair shall be performed. If the vehicle/trailer cannot be repaired at the break-down spot within the 1 hour time period, the vehicle/trailer then shall be towed to the nearest qualified repair shop. If required, the towing company shall transport up to two vehicle occupants to the repair shop.

The contractor shall notify the COR/ACOR if the vehicles/trailers that cannot be repaired within four hours by the repair shop. In such cases the vehicle/trailer shall not be repaired and the COR/ACOR will make other arrangements for Government pick-up at the repair shop.

SUPPLIES/PARTS

Original Manufacturer Specified Parts: The contractor shall supply the original manufacturer‘s specified parts, new or exchanged, and free of defects. The contractor shall submit, in writing, any requests to use non-original manufacturer parts. The contractor shall obtain written approval from the COR or ACOR prior to installation and repair of these parts. The Government will determine if original or non-original parts will be selected based on mission requirements, and what is most economic to the Government.

Rebuilt of overhauled components: The contractor shall submit, in writing, any requests to use rebuilt or overhauled components. These components shall be of a quality standard comparable and compatible to the original manufacturer‘s standard for original equipment. The contractor shall obtain written approval from the COR/ACOR prior to installation and repair of these parts.

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The contractor shall ensure that the safety and serviceability of equipment are not compromised during repair or service work. The contractor shall inform the Government of existing deficiencies, which were not previously identified by the U.S. Government personnel when the vehicle/trailer was released to the contractor within 3 days.

The contractor shall provide written notification of these deficiencies, as a revised Cost Estimate. Notification shall be given as soon as such deficiencies are discovered by close of business on the same business day.

The contractor shall sign a Government hand receipt for acceptance of each vehicle/trailer that is provided to him as

Government Furnished Property. The contractor shall assume full responsibility and liability for U.S. Government-owned equipment in the contractor‘s custody under this contract. The automated maintenance request form (hand receipt) must be signed prior to the requiring activity releasing the equipment to the Contractor. The Contractor shall inspect the equipment for damage or missing components prior to accepting the equipment. The Contractor shall record the inspection results on the Government‘s automated maintenance request form (hand receipt), and submit a copy to the Government. The contractor shall be responsible for all damages not noted on the Government‘s copy of the automated maintenance request form and for any loss or damage to US Government property that is in the contractor‘s care or being serviced.

The contractor shall guarantee that the parts, supplies and services furnished under this contract shall be covered by the commercial warranty period in accordance with the German and the European Civil Code (BGB paragraph

365.). The contractor shall furnish any and all documentation to support the commercial warranty period in accordance with the German and the European Civil Code.

5.2 Recurring Services: The recurring services include the Firm Fix Price CLINs of this contract.

5.3 On-Demand Services: The on-demand services include the Time and Material CLINs of this contract.

5.4 Functional Areas: see 5.1

5.5 Task Heading: RESERVED

5.6 Enterprise-Wide Contractor Manpower Reporting Application (eCMRA): The contractor shall ensure

ALL contractor labor hours (including subcontractor labor hours) required for the performance of services provided under this contract are reported via a secure data collection site (Deliverable A007).

The contractor (and all subcontractors providing direct labor under this contract) shall report complete and accurate data for the labor executed during the period of performance during each Government fiscal year (FY), which runs from October 1 to September 30. The Contractor shall input the data into the appropriate eCMRA reporting tool, which can be accessed via a secure web site at http://www.ecmra.mil/. There are four separate eCMRA tools: Army, Air Force, Navy and All Other Defense Components. The appropriate eCMRA reporting tool to use is determined by the requiring activity being supported (e.g., if DISA awards a contract for an Air Force requiring activity, the contractor shall load the required reporting data in the “Department of Air Force CMRA” tool). While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. The contractor shall completely fill in all required data fields. The contractor shall enter initial data into the appropriate eCMRA tool to establish the basic contract record no later than 15 working days after receipt of contract award or contract modification incorporating this clause. The contractor shall notify the COR when the basic contract record has been established in the appropriate eCMRA tool.

eCMRA User Manuals and Frequently Asked Questions (FAQs) are available at http://www.ecmra.mil/

Contractors may direct technical questions to the eCMRA help desk at dodcmra@pentagon.af.mil http://www.ecmra.mil/ http://www.ecmra.mil/ mailto:dodcmra@pentagon.af.mil

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PART 6

APPLICABLE PUBLICATIONS

6. Applicable Publications (Current Editions):

Manufacturer‘s Price List: The contractor shall provide a copy of the current manufacturers published price list(s) for repair parts, a copy of their repair parts identification list(s) and their man-hour charts to the Government. These publications shall be delivered to the COR/ACOR 10 days after awarding the contract (Deliverable A008), and without any cost to the U.S. Government.

Updates and changes: Updates and changes of these publications shall immediately be provided to the COR/ACOR throughout the duration of the contract period (Deliverable A008) with no additional cost to the Government. The contractor will provide this publication in either hard copy or in digital media, compatible with Microsoft Windows

2003 server, Microsoft Windows XP, Microsoft Vista and Microsoft Office 2003 / 2007.

6.1 Contractor Adherence: The contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures.

PART 7

ATTACHMENT/TECHNICAL EXHIBIT LISTING

7. Attachment/Technical Exhibit List:

7.1 Attachment 1/Technical Exhibit 1 – Performance Requirements Summary (PRS)

7.2 Attachment 2/Technical Exhibit 2 – Deliverables Schedule

7.3 Attachment 3/Technical Exhibit 3 – Vehicle List

7.1 TECHNICAL EXHIBIT 1

Performance Requirements Summary (PRS)

Performance Objective Performance Standard Acceptable

Quality Level

(AQL)

Method of

Surveillance

Remedy for not meeting the

AQL

Preparation of Cost Estimate

PWS paragraph 5.1

Prepare cost estimate within

5 working days

100 % Random

Sampling

Remedies for work not meeting the performance standard shall be in accordance with FAR

Clause 52.212-4

Detail of Cost Estimate

PWS paragraph 5.1

Cost Estimate must specify number of hours and recommended spare parts

98 % Random

Sampling

Remedies for work not meeting the performance standard shall be in accordance with FAR

Clause 52.212-4

Completion of

Repair/Maintenance and

Emergency Services

PWS Part 4 and 5

Services must be completed within 4 working days for 5 hour effort and within one working day for each 5 hour additional effort

97% Random

Sampling

Remedies for work not meeting the performance standard shall be in accordance with FAR

Clause 52.212-4

Repair/Maintenance Labor Hour

Work Sheets

PWS paragraph 8

Control Sheet must accurately specify the hours used

100 % 100 % inspection Remedies for work not meeting the performance standard shall be in accordance with FAR

Clause 52.212-4

Provision of Parts

PWS Part 4 and 5

Parts used for the repair/ maintenance services must be new or exchange parts and shall be free of defects

100 % Random

Sampling

Remedies for work not meeting the performance standard shall be in accordance with FAR

Clause 52.212-4

Quality of Repair

PWS paragraph 1.6.9

After repair/maintenance the vehicle/trailer must be free of defects and must meet all safety standards

100 % Random sampling

Remedies for work not meeting the performance standard shall be in accordance with FAR

Clause 52.212-4

Government Inspection at

Contractor‘s/Subcontractor‘s

Facilities

PWS paragraph 1.6.9

The contractor shall make available all facilities and documentation required to allow Government

Inspection

100 % Random

Sampling

Remedies for work not meeting the performance standard shall be in accordance with FAR

Clause 52.212-4

7.2 TECHNICAL EXHIBIT 2

Deliverables Schedule

Deliverable Frequency # of

Copies

Medium/Format Submit To Deliverable

Number

Nominate Project Manager in writing PWS para 1.6.2

Within 5 days after contract award

One (1) original

Hard copy or digital copy submission

COR A001

Provide proof of ISO 9001 certification

PWS 1.6.8

Within 5 days after contract award

One (1) original

Hard copy or digital copy submission

COR A002

Provide Quality Control Plan in writing PWS para 1.6.8

Within 7 days after contract award

One (1) original

Hard copy or digital copy submission

COR A003

Nominate POC and

APOC

PWS para 1.6.18

Within 5 days after contract award

One (1) original

Hard copy or email COR

A004

OCI Mitigation Plan PWS para 1.6.23

As needed whenever contractor becomes aware of potential

OCI

One (1) original

Hard copy or email COR A005

Written Cost Estimate PWS para 5.1

As needed within 5 working days after receipt of order

One (1) original

Hard copy or email COR/ACOR A006

Contractor Management Reporting (CMR), PWS para 5.6

Annual; Reporting period shall be the period of performance not to exceed 12 months ending September 30 of each government fiscal year and must be reported by 31 October of each calendar year.

One (1) electronic data entry

Contractors may use a direct XML data transfer to the database server or fill all required fields on www.ecmra.mil

Electronic data entry on www.ecmra.mil

A007

Manufacturer’s current price list(s) PWS Part 6

Within 10 days after award; updates and changed delivered as occurrences happen

One (1) original

Hard copy or email COR/ACOR A008

7.3 TECHNICAL EXHIBIT 3

Vehicle List

ADMINNBR MODEL NOMENCLATURE REGISTRATION SERIALNBR Vehicle Category

200 EURO CARGO IVECO FA1AA0002296278 CARGO

202 FM7 VOLVO 2J4DGA9YA510700 CARGO

203 FM7 VOLVO 2J4DGA0YA510701 CARGO

204 FM7 VOLVO 2J4DGA2YA510750 CARGO

209 FH12 VOLVO 2A4B3C7WA287078 CARGO

220 FM7 VOLVO 2J4DGA2YA510699 CARGO

207 ATEGO MERCEDES B9702751L193484 CARGO

217 ATEGO MERCEDES B9702751L415715 CARGO

218 ATEGO MERCEDES B9702751L413857 CARGO

219 ATEGO MERCEDES B9702751L415166 CARGO

Total Count 10

268 MASTER RENAULT 1FDCCL525067519 LIGHT VAN

272 MB313 MERCEDES B9066331S261038 LIGHT VAN

273 MB313 MERCEDES B9066331S264960 LIGHT VAN

274 MB313 MERCEDES B9066331S256960 LIGHT VAN

275 MB313 MERCEDES B9066331S257711 LIGHT VAN

279 MB313 MERCEDES B9066331S176363 LIGHT VAN

281 MB313 MERCEDES B9066331S167462 LIGHT VAN

283 MB313 MERCEDES B9066331S166453 LIGHT VAN

284 MB313 MERCEDES B9066331S167897 LIGHT VAN

285 MB313 MERCEDES B9066331S166454 LIGHT VAN

Total Count 10

325 WRECKER SCANIA 2RM6X4B01182530 WRECKER

326 FH12 TRK WRECKER VOLVO SA4DADXXA292414 WRECKER

Total Count 2

601 FH12 VOLVO 2A4B3A7XB214383 TRK-TRACKTOR

602 FH12 VOLVO 2A4DAA31520380 TRK-TRACKTOR

606 FH12 VOLVO 2A4DAA7XA296345 TRK-TRACKTOR

607 FH12 VOLVO 2A4B3AXXA288659 TRK-TRACKTOR

613 FH12 VOLVO 2A4DAC6XA295009 TRK-TRACKTOR

615 FH12 VOLVO 2A4B3A6XA288657 TRK-TRACKTOR

616 FH12 VOLVO 2A4DAA7XA293459 TRK-TRACKTOR

618 FH12 VOLVO 2A4DAA12B300473 TRK-TRACKTOR

620 FH12 VOLVO 2A4DACXXA294512 TRK-TRACKTOR

698 TGA MAN AH29ZZ54M379808 TRK-TRACKTOR

Total Count 10

T400 RG35 WITZCO SEMI-T LOW-B RA11D27TS061241 LOWBED TRAILER

35TON

T401 RG35 WITZCO SEMI-T LOW-B RA11D27TS061238 LOWBED TRAILER

35TON

T402 RG35 WITZCO SEMI-T LOW-B RA11D2XTS061198 LOWBED TRAILER

35TON

T403 RG35 WITZCO SEMI-T LOW-B RA11D29TS061239 LOWBED TRAILER

35TON

T404 RG35 WITZCO SEMI-T LOW-B RA11D28TS061006 LOWBED TRAILER

35TON

Total Count 5

T603 S01 SEMITRAILER SCHMITZ MS6080000467619 TRAILER FLATBED 40”

T604 S01 SEMITRAILER SCHMITZ MS6080000467605 TRAILER FLATBED 40”

T607 S01 SEMITRAILER SCHMITZ MS6080000467593 TRAILER FLATBED 40”

T611 S01 SEMITRAILER SCHMITZ MS6080000467609 TRAILER FLATBED 40”

T613 S01 SEMITRAILER SCHMITZ MS6080000467607 TRAILER FLATBED 40”

T615 S01 SEMITRAILER SCHMITZ MS6080000467608 TRAILER FLATBED 40”

T620 S01 SEMITRAILER SCHMITZ MS6080000467585 TRAILER FLATBED 40”

Total Count 7

TB675 S02 SEMITRAILER SCHMITZ MS6080000467741 TRAILER DROPSIDE

40”

TB676 S02 SEMITRAILER SCHMITZ MS6080000467753 TRAILER DROPSIDE

40”

TB677 S02 SEMITRAILER SCHMITZ MS6080000467750 TRAILER DROPSIDE

40”

TB678 S02 SEMITRAILER SCHMITZ MS6080000467744 TRAILER DROPSIDE

40”

TB679 S02 SEMITRAILER SCHMITZ MS6080000467746 TRAILER DROPSIDE

40”

TB680 S02 SEMITRAILER SCHMITZ MS6080000467736 TRAILER DROPSIDE

40”

TB681 S02 SEMITRAILER SCHMITZ MS6080000467757 TRAILER DROPSIDE

40”

TB682 S02 SEMITRAILER SCHMITZ MS6080000467749 TRAILER DROPSIDE

40”

Total Count 8

K003 SEMITRAILER ROLLERIZED 9PSA3354HJ08001 TRAILER

ROLLERIZED 40”

K004 SEMITRAILER ROLLERIZED 9PSA3354HJ08002 TRAILER

ROLLERIZED 40”

K005 SEMITRAILER ROLLERIZED 9PSA3354HJ08003 TRAILER

ROLLERIZED 40”

K006 SEMITRAILER ROLLERIZED 9PSA3354HJ08995 TRAILER

ROLLERIZED 40”

K007 SEMITRAILER ROLLERIZED 9PSA3354HJ08996 TRAILER

ROLLERIZED 40”

K008 SEMITRAILER ROLLERIZED 9PSA3354HJ08997 TRAILER

ROLLERIZED 40”

K009 SEMITRAILER ROLLERIZED 9PSA3354HJ08998 TRAILER

ROLLERIZED 40”

K010 SEMITRAILER ROLLERIZED 9PSA3354HJ08999 TRAILER

ROLLERIZED 40”

Total Count 8