W564KV-18-R-0005_PWS_final.pdf

PERFORMANCE WORK STATEMENT

PERFORMANCEWORKSTATEMENT (PWS)

Interpreter Support for the Georgia Deployment Program-Resolute Support Mission (GDP-RSM)

Part 1 General Information

Description of Requirements: Interpreter support in the Republic of Georgia and at Joint Multi-National Readiness Center (JMRC), Hohenfels, Germany in support of the Georgia Deployment Program-Resolute Support Mission (GDP-RSM) training mission on behalf of U.S. Marine Forces, Europe/Africa

(MARFOREUR/AF)

1. Introduction: This is a non-personal services contract to provide Interpreter Services in support for the Georgia Deployment Program (GDP) – Resolute Support Mission (RSM) training program in the Republic of Georgia. The program falls under the purview of U.S. Marine Forces Europe/Africa. The Government shall not exercise any supervision or control over the contractor performing the services herein. The contractor shall be accountable to the contract and the Performance Work Statement (PWS) herein.

1.1 Background: GDP-Resolute Support Mission is a follow-on training program from the Georgia Deployment Program-International Security Assistance Force (GDP-ISAF). Interpreter support is required because the Georgian Armed Forces (GAF) personnel do not possess proficiency in the English language, nor does the Marine Corps possess the proficiency in the Georgian Language. The contracted interpreters will translate information back and forth, to and from English-speaking personnel and Georgian-speaking personnel who will provide training to the Georgian Forces.

1.2 Responsibilities: The Contractor shall assume total responsibility for all requirements stated herein on the commencement date of the contract performance period.

1.2.1 Work Responsibility: The Contractor shall assume full responsibility for planning, programming, administering, managing, and executing all functions necessary to provide the services specified in this PWS. The Contractor shall conduct work in accordance with this PWS and all applicable United States (U.S.) and Georgian local laws, regulations, standards, policies, provisions, and directives, to include publications in Section C-6 herein. The Contractor shall ensure that all work meets the level of service, performance standards, and tolerances specified in the PWS or in applicable referenced documents.

1.2.2 Administrative Responsibility: The Contractor shall perform all related administrative actions required to provide services or perform work such as material requisitioning, quality control (QC), financial control, participating meetings, and correspondence. The Contractor shall also maintain accurate and complete records, files, and libraries of documents to include all U.S. and local regulations, standards, provisions, codes, laws, technical manuals, and manufacturers’ instructions and recommendations that are necessary and related to the functions being performed.

1.3 Objectives: The objective of the contract is to provide interpreter services for U.S. military personnel conducting training as part of the GDP-RSM training mission in the Republic of Georgia and in Germany.

1.4 Functional Areas: The interpreters must display fluent spoken and written English and Georgian, covering a wide range of terminology in many fields, as well as knowledge of the government, history, and culture of the United States and of the cultural differences between the two languages. It is preferable that each interpreter knows military terminology and its respective meaning. Written translation from Georgian- English and English-Georgian is required.

1.5 Period of Performance: The period of performance shall be for a Base Period of 12 months/1 year with two option years.

1.6 Management and Administration: The contractor shall be responsible for the management and administration of its personnel in accordance with the requirement here within. The contractor shall provide regular updates to the COR.

1.6.1 Phase-In Period: Phase-in will be 30 days long. To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board, during the 30 day phase in/ phase out periods. During the phase in period, the Contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date.

1.6.2 Contractor Management: The Contractor shall perform continual management of the functional areas contained in this PWS and shall provide a Program Manager (PM) and an Interpreter Manager. The details of those duty positions can be found in paragraphs 1.6.16.1 and 1.6.16.2 of this PWS.

1.6.2.1 Standards of Conduct: The Contractor shall maintain satisfactory standards of competency, conduct, cleanliness, appearance and integrity. Each Contractor employee is expected to adhere to standards of conduct. Interpreters shall at all times use politeness and courtesy in the course of their duties.

1.6.2.2 Contractor Personnel: The contractor and personnel shall not indulge in the consumption of alcoholic beverage during working hours. In addition, smoking will only be allowed in designated areas.

1.6.3 Contractor Responsiveness: The program manager or interpreter manager shall be available for telephone communication or site attendance, with the COR, 24 hours a day, 7 days a week. A personal answering service is permitted at other than normal contract workdays and work hours for receipt of COR emergency response work requirements, provided that the program manager or designee responds to all calls within a time not to exceed two hours after notification of the call by the answering machine and/or service.

The program manager and any individuals designated to act in that capacity shall have full authority to direct the Contractor to perform IAW the terms and conditions of the contract and this PWS.

1.6.4 Meetings, Conferences, and Briefings: The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein to provide effective communication and impart necessary information. The Program manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter.

Meetings may start or end outside of regular duty hours.

1.6.5 Hours of Operation: The contractor is responsible for conducting business in accordance with the published training schedule for GDP-RSM.

Georgia: The contractor shall provide interpreter services for ten (10) hours per day, five days per week (Monday – Friday). The training schedule will normally require the contractor to perform this effort between the hours of 0800-1800 local time, but the training schedule may dictate a different time period.

Germany: The contractor shall provide interpreter services for fourteen (14) hours per day seven days a week when in Germany. The training schedule will normally require the contractor to perform this effort between the hours of 0700 and 2100 local time, but the training schedule may dictate a different time period.

During the core work hours (i.e., 10 hours/day in Georgia and 14 hours/day in Germany), the Contractor shall provide a sufficient number of interpreters to satisfy the minimum translation engagement requirements set forth in PWS paragraphs 5.2 and 5.3. If, at any time, the Government’s minimum translation engagement requirements exceed the standards in PWS paragraphs 5.2 or 5.3, the Government will utilize the appropriate CLIN XXX2 to acquire the surge services on an hourly basis.

Similarly, if, on any given day, the Government requires interpreter services in excess of the applicable 10 or 14 hour per day standard, the Government will utilize the XXX2 CLIN to acquire the required ongoing services on an hourly basis. The Contractor shall be prepared to provide interpreter services for up to seven

(7) days per week and twenty-four (24) hours per day, if required.

Additionally, the Contractor shall be prepared to respond to changing needs and training schedules. The contractor should realize that Translation engagement locations may not be close to the Contractor’s base labor pool and substitutions may not be easily accomplished. Therefore, the Contractor shall carefully plan how to support and staff such requirements and maintain an adequate workforce at all times in order to provide for the uninterrupted performance of all tasks defined within this PWS. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce is essential.

1.6.5.1 Surge/ Overtime Hours: The contractor shall occasionally be required to provide interpreter and manager services IAW this PWS that are outside the hours described in 1.6.5. The Government shall determine and notify the Contractor of this need through the published training schedule. Only the Government can determine, approve and accept surge/ overtime hours. These hours will be billed to the government using the CLIN series XXX2 “additional service time”. Surge/ Overtime hours worked without prior Government approval are expressly non-reimbursable.

1.6.6. Sick Days, Leave and Absences: The Contractor shall provide the required translation services at all times. The contractor shall fill all absences immediately without delay.

1.6.7 Recognized Holidays: There are no recognized holidays. Work days will be in accordance with the training schedule for GDP-RSM.

1.6.8 Quality Control: The Contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. The Government will evaluate the Contractor in (4) four different settings to examine performance after the phase in period has ended. These areas include:

1. Ranges / Field Settings

2. Classroom

3. Mission Rehearsal Exercise (MRE) in Germany

4. Meetings and other non-training events.

Five (5) business days after contract award, the contractor shall provide a comprehensive written Quality Control Plan (QCP) and submit same to the Contracting Officer (KO) and COR. The QCP is a living document, so if changes need to be made to this document, the contractor should make the change and provide the revised QCP to the KO and COR for their concurrence.

1.6.10 Quality Assurance: The Government shall evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.11 Place of Performance: The work to be performed under this contract will be performed at locations including Krtanisi Training Area, Algeti Training Area / Vaziani South and other military installations in Georgia. Germany locations include, but are not limited to, the Joint Multinational Readiness Center (JMRC) in Hohenfels, Germany.

1.6.12 Type of Contract: The Government will award a Firm-Fixed-Price contract.

1.6.13 Security Program: Contractor personnel performing work under this contract must have a favorable security background check and vetting at time of performance and must maintain the level of security required for the life of the contract. In the event a contracted employee does not meet the vetting and background check, the Contractor must immediately replace that employee with a qualified vetted individual. This includes the Program Manager and Interpreter manager.

1.6.13.1 AT Level I Training: All contractor employees, to include subcontractor employees, requiring access Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned by the end of the phase in period. AT level I awareness training is available at the following website: http://jko.jten.mil.

1.6.13.2 Access and General Protection/Security Policy and Procedures. Contractor and all associated sub-contractors employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by Department of Defense, Department of State, the United States Marine Corps and the United States Army and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.6.13.3 For contractors that do not require CAC, but require access to a DoD facility or installation:

Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

1.6.13.4 OPSEC Training. Per AR 530-1 Operations Security, the contractor employees must complete Level I OPSEC Awareness training. New employees must be trained within 30 calendar days of their reporting for duty and annually thereafter. This documentation will be gathered by the COR.

1.6.14 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured. At the close of each work period, Government facilities, equipment, and materials shall be secured IAW AR 190-13, “The Army Physical Security Program.”

1.6.15 Key Control: The Contractor shall establish and implement methods of making sure Government main office keys, key cards, and codes that are issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards and codes. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys to the Contracting Officer. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor. The Contractor shall prohibit the use of Government issued keys by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

1.6.16 Special Qualifications:

1.6.16.1 Program Management. The contractor is responsible provide program management in the form of a program manager for the performance of the work. The Program Manager has full authority to act for the contractor on all contract matters relating to daily operations of this contract. The Program Manager is International Language Roundtable (ILR) Level 4 capable in English. The Program Manager is reachable at all times and is able to come to the site location if required by the COR at any given time. The Program Manager conducts overall management coordination and is the central point of contact (POC) with the government for performance of all work under the PWS. The contractor is responsible to provide designated employees to act as the Program Manager outside of duty hours or at other times when then the Program Manager is not available. Additionally, the Program Manager maintains administrative files, which shall at a minimum include employee qualification records and time and attendance records for all employees furnished under the contract. The Program Manager maintains cognizance of international entry requirements for employees for Germany and other countries as the mission may require, and the Program Manager ensures the administrative requirements for border crossings are met. The Program Manager shall have at least two years of experience within the last eight years in managing the administrative and logistical requirements for a team of interpreters in a military training environment.

1.6.16.2 Interpreter Manager. The contractor is responsible to provide an interpreter manager. The interpreter manager shall manage the employment of the interpreters and ensures that the interpreters meet all instructions in this PWS. The interpreter manager is International Language Roundtable (ILR) Level 4 capable in English and possesses native level proficiency in Georgian. The Interpreter Manager is available on site during normal work hours between 0800 and 1800 and/or in accordance with the training schedule while in Georgia. The Interpreter Manager physically travels to Germany for all Mission Rehearsal Exercises (MRE) and Planning Conferences. The Interpreter Manager will work between 0700 and 2100 in Germany. While in Germany, the Interpreter Manager is reachable and responsive by telephone at all times after the normal work day. The Interpreter Manager shall have at least two years of experience within the last eight years in managing, scheduling and directly supervising interpreter personnel in a military training environment. The interpreter shall attend the planning conferences in Germany. There shall be interpreter manager coverage in Georgia while the primary interpreter manager is in Germany at the conferences and training events.

1.6.16.3 Interpreters. The interpreter service is the bulk of the requirement. The government uses the term interpreter services throughout this PWS. The word interpreter is synonymous in this PWS with translator and linguist. The government requires individuals to communicate information from English to Georgian and vice versa with spoken or written word in person, via telecommunications and electronic devices or any other given media ensuring that both parties are clearly understood and the original message was received.

The interpreters shall be ILR level 3 as described in paragraph 6.2.1 and its sub paragraphs.

1.6.16.3.1 Favorable background check required. No Security Clearance Required.

1.6.16.3.2 The Contractor shall provide technical interpreter services across the warfighting functions (command and control, Maneuver, Force Protection, Logistics, Intelligence, Fires) up to seven (7) days per week and (24) hours per day if required. Interpreters may be required to live in field conditions, working and living with U.S.

Service Members for up to (1) month at a time. Multiple shifts may be necessary in order to satisfy the as needed

(24) hour interpreter requirement in Georgia and Germany. The contractor will support planning conferences in Germany as required.

1.6.16.3.3 The contractor shall provide interpreters who have achieved at least an International Language Roundtable (ILR) Language Level 3 (or equivalent) proficiency or higher in English with a native level of proficiency in Georgia. The Contractor shall provide technical interpretation services across the warfighting functions (Command and Control, Maneuver, Force Protection, Logistics, Intelligence, Fires). Interpreters traveling to Germany must have a valid passport.

1.6.16.3.4 Translators shall be able to interpret and translate in the following modes: simultaneous, consecutive, and sight as required by the setting and to provide accurate renditions of complex, colloquial, and idiomatic speech as well as formal and some highly formal discourse. Interpreters shall convey the meaning of the speaker faithfully, to include many details and nuances, reflecting the style, register, and cultural context of the source language, without omissions, additions or embellishments. Interpreters shall demonstrate mastery of the skills required for interpretation, including command of both working languages and their cultural context, expertise in some specialized fields, and ability to prepare new specialized topics rapidly and routinely. Interpreters shall understand military terminology and easily translate in written and oral communication. Interpreters will have very good delivery, with pleasant voice quality and only occasional hesitations, repetitions or corrections. Performance reflects the highest standards of professional conduct and ethics. The interpreter must be able to use the language fluently and accurately on all levels and as normally pertinent to professional needs. The interpreter must have the ability to understand and participate in any conversation within the range of own personal and professional experience with a high degree of fluency and precision of vocabulary. The interpreter shall be able to respond appropriately even in unfamiliar grounds or situations. Interpreters must be able to handle informal interpreting of the language.

Interpreter will be required to perform duties in austere field and garrison environments in Georgia and Germany. The contractor shall provide back translation as required.

1.6.17 Post Award Conference/Periodic Progress Meetings: There will be a post award meeting with the awardee. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance.

At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.18 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance:

maintain written and oral communications with the Contractor concerning technical aspects of the contract:

issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.19 Key Personnel: The following personnel are considered key personnel by the government: Program Manager and Interpreter Manager.

1.6.20 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. All Interpreter will be required to receive an identification card to gain access Georgian military facilities. All employees may be required to wear access badges in accordance with the local policies and procedures of the various installations.

1.6.21 Contractor Travel: The Contractor shall provide interpretative services at Joint Multinational Readiness Center (JMRC) in Hohenfels, Germany or other locations within Germany as required. The Contractors shall be available for recall 24 hours a day, 7 days a week while in Germany. For requirements in Germany only, U.S. government-furnished transportation, lodging, and meals will be provided to contract personnel. Government owned accommodations for lodging will be provided on a priority fill basis where available. Travel will be to and from Germany on military-chartered aircraft, when available. All other costs not specifically identified will be the responsibility of the contractor. When in Georgia, the government will not be responsible for lodging, meals, and transportation for the contractor’s personnel. However, if the interpreters are needed for off-site missions, government transportation will be provided. The Contractor may be required to travel to off-site training locations and to ship training aids to these locations in support of this PWS. No other language besides Georgian and English are required while in Germany. Due to the austere environment at JMRC, the Contractor shall ensure that all employees are sufficiently prepared for long hours outside and continuous exposure to the elements. The Contractor shall ensure all employees are appropriate clothed to meet the weather conditions during their performance, to include but not limited to overshoes to protect feet from mud, snow, layered clothing to adjust to the changing weather, gloves, head and ear protection, and extra socks.

1.6.22 Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.6.23 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.24 Safety: All Contractor personnel will follow all safety rules during training and all ranges at the Georgian military facilities and at military facilities in Germany. Specific rules will be provided during specific training evolutions by Government personnel or Georgian Armed Forces personnel. Violations of this rule are reportable to the COR.

1.6.24.1 Safety Plan and Program: In coordination with the contractor, the Government staff will provide proper safety training and safety equipment to all interpreters who are working on ranges and other training facilities where appropriate safety equipment is required. The contractor shall coordinate with the Government Staff the time and place for the safety training and provide the Government staff with the necessary information so the Government Staff can issue the appropriate fitting safety equipment to each interpreter. It is the contractor’s responsibility to maintain the government equipment, and if lost, to compensate the Government the full replacement value of each item lost. Contractors shall ensure that all interpreters will wear the proper equipment in all training areas where safety equipment is required.

PART 2

DEFINITIONS&ACRONYMS

2. Definitions and Acronyms:

2.1 Definitions:

Contractor - A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to Interpreter support.

Contracting Officer - A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government from the 409th CSB.

Contracting Officer's Representative (COR) - An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

Defective Service - A service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable - Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

Key Personnel - For this requirement the Key Personnel include the contractor’s program manager and the interpreter manager.

Physical Security - Actions that prevent the loss or damage of Government property.

Quality Assurance - The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

Quality Assurance Surveillance Plan (QASP) - An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

Quality Control - All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

Subcontractor - One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

Work Day- The number of hours per day the Contractor shall provide services in accordance with the contract.

2.2 Acronyms:

ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation AT Anti-Terrorism CCE Contracting Center of Excellence CFR Code of Federal Regulations COR Contracting Officer Representative COTR Contracting Officer's Technical Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense eCMRA Enterprise-Wide Contractor Manpower Reporting Application FAR Federal Acquisition Regulation FPCON Force Protection Condition FY Fiscal Year GAF Georgian Armed Forces

GDP-RSM Georgia Development Program-Resolute Support Mission GTT Georgia Training Team GLT Georgia Liaison Team IAC Installation Access Control IAW In Accordance With IOT In Order To ILR International Language Roundtable ISAF International Security Assistance Force JMRC Joint Multinational Readiness Center KO Contracting Officer KTA Krtsanisi Training Area KNTC Krtsanisi National Training Center MARFOREUR Marine Forces Europe MRE Mission Rehearsal Exercise MFE/A U.S. Marine Corps Forces, Europe and Africa OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) OPSEC Operational Security PM Program Manager PPE Personnel Protective Equipment PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program RBE Remain Behind Element RSM Resolute Support Mission TE Technical Exhibit VTA Vaziani Training Area US United States USMC United States Marines Corps

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. Government Furnished Items and Services

3.1 Services: The Government will provide transportation in and around military facilities in Germany while conducting official work in Germany in direct support of training. The government will also provide transportation to/from Germany from Georgia for the MRE to include planning conferences for the interpreters and the interpreter manager. The Government will also provide assistance in helping to obtain all documents for travel to Germany such as visas. The contractor retains the ultimate responsibility for obtaining the necessary travel documents.

3.2 Facilities: The Government will provide adequate office space in the Republic of Georgia and Germany military training facilities during the conduct of training. While in Georgia, interpreters will not have access to the dining facility. While in Germany for the MRE and planning conferences, interpreters and the Interpreter Manager will be provided basic lodging accommodations with toilet and shower facilities. While in Germany executing the MRE, interpreters will have access to the dining facility at no cost.

3.3 Utilities: The Government will provide proper utilities to support all services and equipment provided at KTA. The Contractor shall instruct employees in utilities conservation practices. The Contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment.

3.4 Equipment: N/A

3.5 Materials: The Government will only provide Government training material to the Contractor.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. Contractor Furnished Items and Responsibilities:

4.1 General: The contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2 Services: The contractor is responsible to ensure that its personnel arrive on-time and at the correct location with emphasis on the Tbilisi International Airport, the Krtsanisi Training Area, and the Algeti / Vaziani South Training Area.

4.3 Materials: The Contractor should recognize the austere field conditions and that the services will be conducted in field training exercises during the MREs. The contractor shall provide the necessary cold and hot weather clothing and equipment for its employees to meet the requirements under the PWS. One MRE is usually conducted between January-March in Germany and the other MRE is usually conducted between July and August in Germany. The Contractor will provide all of their own equipment (i.e. paper, computer, communication services, and internet while working at KNTC.

4.4 Equipment: Any deemed necessary by the contractor to perform contract requirements.

PART 5

SPECIFIC TASKS

5.1 Basic Services: The Contractor shall provide all manpower, management, equipment, supplies, materials, transportation, and supervision necessary to provide interpreter services as described in this Performance Work Statement that is not identified as government services. The Contractor shall:

5.1.1 Interpret from English to Georgian and Georgian to English, in formal and informal situations, usually involving in-depth professional exchanges on a wide variety of subjects. The mode of interpretation is usually consecutive but can be other methods if required as per paragraph 1.6.16.3.

5.1.2 Reserved

5.1.3. Perform instant analysis in order to understand correctly the substance of the words and information to be interpreted, including attention to detail and nuances. The Contractor shall adapt to constantly changing circumstances, personalities, and work environments.

5.1.4. Display fluent spoken and written English and Georgian, covering a wide-range of terminology in many fields, as well as knowledge of government, history and culture of the United Sates and of the cultural differences between the languages. It is preferred that each interpreter knows military terminology and its respective meaning. The Contractor shall provide technical interpretation services across the warfighting functions (Command and Control, Maneuver, Force Protection, Logistics, Intelligence, Fires). After personal research and or topical briefings by the Government, the Contractor shall be able to bridge terminology gaps, different measurement systems and similar disparities.

5.1.5. Adjust to the demands of diplomatic protocol, protective security requirements, and similar considerations while interpreting with clarity and accuracy. The Contractor shall perform interpreting services with the desired tenor of a public statement.

5.1.6. Reserved

5.1.7. By the 5th of each following month, the contractor shall submit a monthly invoice via to the COR for the previous month’s work.

5.2 Reoccurring Interpreter Services in the Rep. of Georgia: The contractor shall provide Interpreter Services for Georgia as required herein and described in paragraphs 1.6.5 and 1.6.16.3. The government requires interpreter service in order to support a total of sixteen (16) separate, simultaneous and non-collocated training engagements at once. These 16 separate, simultaneous and non-collocated engagements will normally occur within the hours of operation described in paragraph 1.6.5 for Georgia. The contractor shall provide sufficient interpreter staffing to support these engagements. The quantity of these engagements in Georgia will not be year round. The quantity of engagements will be reduced to three separate, simultaneous and non-collocated translation engagements when the MREs are conducted in Germany. The training in Germany’s total annual duration is two months out of the year. There are typically two Germany training sessions per year which last one month each. One month session is in the winter and the other month session is in the summer. The contractor is responsible for staffing the Remain Behind Element (RBE) in Georgia with interpreters who meet the perquisites of all interpreters when the training focus shifts to Germany.

5.3 On-Demand Interpreter Services in Germany: The Contractor shall provide Interpreter Services for Germany as required herein and described in paragraphs 1.6.5 and 1.6.16.3 interpreter services at Joint Multinational Readiness Center (JMRC) in Hohenfels, Germany. Interpreters will travel to and from Germany on military chartered aircraft with the battalions of the Georgian Armed Forces (GAF). The contractor shall provide sufficient interpreter staffing to support forty-two (42) separate, simultaneous and non-collocated training engagements while in Germany for the training exercises. These training events conducted in Germany are the culminating exercises for the GAF known as the Mission Rehearsal Exercise (MRE). The MRE is a pre-deployment certification exercise for the Georgian battalion being trained to deploy to Afghanistan. An MRE consists of approximately thirty-one (31) days of training, approximately two times per year. The planning conferences include the Initial Planning Conference (IPC), Mid-planning Conference (MPC) and Final Planning conference (FPC). Each planning conference will be approximately five days, will require a dedicated interpreter and an interpreter manager. There are three conferences (IPC, MPC, and FPC) that occur for each of the two MREs. That is six conferences per year at five days each.

These conferences are critical and where crucial planning information is discussed. The contractor shall only send the best and most qualified interpreter to attend these conferences. The requiring activity shall discuss and have input with the contractor as to which interpreter will and will not attend the conferences.

Interpreter manager service and interpreter services and shall continue in Georgia while the planning conferences are ongoing.

5.4 Functional Areas and Proficiency Examinations: The interpreter shall be required to display fluent spoken and written English and Georgian, covering a wide range of terminology in many fields, knowledge of the government, history, and culture of the United States and of the cultural differences between the languages through periodic proficiency demonstrations and exams provided by the requiring activity. The Government may execute this testing at any time and without warning.

5.5 Reserved

5.6 Enterprise-Wide Contractor Manpower Reporting Application (eCMRA): The contractor shall ensure ALL contractor labor hours (including subcontractor labor hours) required for the performance of services provided under this contract are reported via a secure data collection site. The contractor (and all subcontractors providing direct labor under this contract) shall report complete and accurate data for the labor executed during the period of performance during each Government fiscal year (FY), which runs from October 1 to September 30. The Contractor shall input the data into the appropriate eCMRA reporting tool, which can be accessed via a secure web site at http://www.ecmra.mil/. There are four separate eCMRA tools: Army, Air Force, Navy and All Other Defense Components. The appropriate eCMRA reporting tool to use is determined by the requiring activity being supported (e.g., if DISA awards a contract for an Air Force requiring activity, the contractor shall load the required reporting data in the “Department of Air Force CMRA” tool).While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. The contractor shall completely fill in all required data fields. The contractor shall enter initial data into the appropriate eCMRA tool to establish the basic contract record no later than 15 working days after receipt of contract award or contract modification incorporating this clause.

The contractor shall notify the COR when the basic contract record has been established in the appropriate eCMRA tool. eCMRA User Manuals and Frequently Asked Questions (FAQs) are available at http://www.ecmra.mil/ Contractors may direct technical questions to the eCMRA help desk at dodcmra@pentagon.af.mil. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September

30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with [2019]. Contractors may direct questions to the help desk at:

mailto:dod.ecmra-army-support-desk@mail.mil or mailto:usarmy.pentagon.hqda-asa-mra.mbx.samr-fm-cmra@mail.mil.

PART 6

APPLICABLEPUBLICATIONS

6. Applicable Publications (Current Editions):

Army Sustainment Command- Contracting Officer Representative (COR) Handbook Department of Defense Directive (DoDD) 5500.7 Standards of Conduct Department of Defense Directive (DoDD) 5500.7-R The Joint Ethics Regulation (JER), including Changes 1-7 Federal Acquisition Regulation (FAR) 3.104 Federal Acquisition Regulation (FAR) 1.602-3 Federal Acquisition Regulation (FAR) 42.202(a) Federal Acquisition Regulation (FAR) 52.246-4 Federal Acquisition Regulation (FAR) 52.249-8 Federal Acquisition Regulation (FAR) 52.232-1 Code of Federal Regulations Chapter 5 (2635.202(a), 2635.204(a), 3601, Department of Defense Form 250 Material and Receiving Report Defense Contingency Contracting Handbook found at www.acq.osd.mil/dpap/ccap/cc/jcchb/

6.1 Contractor Adherence: The contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures

6.2 Equivalent professional certification to Interagency Language Roundtable (ILR) Level 4 in English for the Program and Interpreter Manager and a native Georgian speaker surpassing a level 4 for the interpreter manager:

6.2.1 The US Government considers proof of equivalency to ILR 4 a TOEFL IPT testing score of:

A Minimum reading score of 56; and

A Minimum listening score of 54; and A Minimum writing score of 53; and A minimum cumulative score of 540

6.3. Equivalent professional certification to Interagency Language Roundtable (ILR) Level 3 in English and a native Georgian speaker for the interpreters.

6.3.1. The US Government considers proof of equivalency to ILR level 3 a TOEFL IPT testing score of:

A Minimum reading score of 48; and

A Minimum listening score of 48; and A Minimum writing score of 48; and A minimum cumulative score of 510

Other testing measures besides TOEFL IPT testing will be evaluated but the contractor’s solicitation must demonstrate how the testing is equivalent to the minimum scores listed above. Testing shall be no older than two years from the date of contractor proposal.

6.4. Any deviations from the example listed above, must be verifiable and meet the minimum ILR or STANAG or CEFR standard.

PART 7

ATTACHMENT LISTING

7. Attachment/ List:

7.1 Attachment 1 – Performance Requirements Summary

7.2 Attachment 2 – Deliverables Schedule

7.3 Attachment 3 – Estimated Workload Data

Attachment 1

Performance Requirements Summary

PERFORMANCE OBJECTIVE

STANDARD

PERFORMANCE

THRESHOLD

METHOD OF

SURVEILLANCE

1) PWS Part 1 Section 1.6 Management and Administration Contractor shall comply with PWS provisions relating to Management and Administration operations.

Monthly COR inspection checklist Pass / Fail criteria.

Document number

>95 Percent Compliant Rate

100% Inspection

2) PWS Part 1 Section 1.6 Management and Administration Contractor shall comply with PWS provisions relating to Management and Administration processes.

Surveillance Process Audits

Safety/Environment al Discrepancies < 1 Technical Discrepancies

Periodic Inspection

3) PWS Part 3 Government Furnished Item and Services Contractor shall comply with PWS provisions relating to Government Furnished Item and Services operations.

Monthly COR inspection checklist Pass / Fail criteria.

Document number

>95 Percent Compliant Rate

100% Inspection

4) PWS Part 3 Government Furnished Items and Services Contractor shall comply with PWS provisions relating to Government Furnished Items and Services processes.

Surveillance Process Audits

Safety/Environment al Discrepancies < 1 Technical Discrepancies

Periodic Inspection

5) PWS Part 4 Contractor Furnished Items and Services Contractor shall comply with PWS provisions relating to Contractor Furnished Items and Services operations.

Monthly COR inspection checklist Pass / Fail criteria.

Document number

>95 Percent Compliant Rate

100% Inspection

6) PWS Part 4 Contractor Furnished Items and Services Contractor shall comply with PWS provisions relating to Contractor Furnished Items and Services processes.

Surveillance Process Audits

Safety/Environment al Discrepancies < 1 Technical Discrepancies

Periodic Inspection

7) PWS Part 5 Specific Tasks Contractor shall comply with PWS provisions relating to Specific Tasks operations.

Monthly COR inspection checklist Pass / Fail criteria.

Document number

>95 Percent Compliant Rate

100% Inspection

8) PWS…