W564KV-16-R-0029_KP_Solicitation.pdf

W564KV-16-R-0029

(I) This is a combined synopsis/solicitation for commercial items prepared in accordance with FAR Part 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation, Proposals are being requested and a written solicitation will not be issued.

(II) The solicitation reference number is W564KV-16-R-0029. This acquisition is issued as Request For Proposal

(RFP).

(III) The solicitation document, incorporated provisions, and clauses are those in effect through the Federal Acquisition Circular 2005-84 effective October 5, 2015.

(IV) This acquisition not set-aside for small business and is being posted as “unrestricted” under NAICS Code 624210. Business size standard for this NAICS is $10,000,000.

(V) Funds are not presently available for this acquisition. No contract award will be made until appropriated funds are made available.

(VI) Located in the following pages.

(VII) This action is not rated under the Defense Priorities and Allocations System (DPAS).

(VIII) All portions of the offeror’s proposal must be in English or it will be rejected as not meeting the solicitation’s requirements.

(IX) QUOTES ARE DUE BY EMAIL ONLY NO LATER THAN 13:00 LOCAL TIME ON DECEMBER 11,

2015.

By email to: shawn.o.peynado.mil@mail.mil and abby.k.schultz.civ@mail.mil

(X) POINT(S) OF CONTACT: Interested parties are directed to submit questions in writing to the email addresses listed below. Interested parties asking questions by phone may be requested to submit them in writing.

The primary point of contact for this acquisition is Maj Shawn O. Peynado:

PHONE:

Commercial (Within Germany): 0631 411-5161 Commercial (Outside Germany): +49 631 411-5161 e-mail shawn.o.peynado.mil@mail.mil

Alternate point of contact: Abby Schultz:

PHONE:

Commercial (Within Germany): 06314115596 Commercial (Outside Germany): +49 6314115596 e-mail abby.k.schultz.civ@mail.mil

Section SF 1449 - CONTINUATION SHEET

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 12 Months

Kitchen Police Labor

FFP

Non-Personal Service: Provide Kitchen Police labors (KP's) in accordance with the attached Performance Work Statement (PWS).

FOB: Destination

PURCHASE REQUEST NUMBER: 0010753916

NET AMT

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

1001 12 Months OPTION Kitchen Police Labor

FFP

Non-Personal Service: Provide Kitchen Police labors (KP's) in accordance with the attached Performance Work Statement (PWS).

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

2001 12 Months OPTION Kitchen Police Labor

FFP

Non-Personal Service: Provide Kitchen Police labors (KP's) in accordance with the attached Performance Work Statement (PWS).

3001 12 Months OPTION Kitchen Police Labor

FFP

Non-Personal Service: Provide Kitchen Police labors (KP's) in accordance with the attached Performance Work Statement (PWS).

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

7500 1 Each

Contract Manpower Report (BASE PERIOD)

FFP

The contractor will report all manpower required for this contract in accordance with PWS paragraph 5.6. Report due NLT 31 Oct 2016.

7501 1 Each

Contract Manpower Report (Option)

FFP

The contractor will report all manpower required for this contract in accordance with PWS paragraph 5.6. Report due NLT 31 Oct 2017.

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

7502 1 Each

Contract Manpower Report (Option)

FFP

The contractor will report all manpower required for this contract in accordance with PWS paragraph 5.6. Report due NLT 31 Oct 2018.

7503 1 Each

Contract Manpower Report (Option)

FFP

The contractor will report all manpower required for this contract in accordance with PWS paragraph 5.6. Report due NLT 31 Oct 2019.

ADDENDUM TO FAR 52.212-1

ADDENDUM TO FAR 52.212-1

THIS ADDENDUM SUPPLEMENTS FAR 52.212-1

PROPOSAL SUBMISSION

1. Purpose: These instructions prescribe the format of proposals and describe the approach for the development and presentation of the proposal data. They are designed to ensure the submission of information essential to the understanding and comprehensive validation of proposals. Offerors are cautioned to follow the instructions carefully.

2. Submission: Submission of Proposals shall be via email, on or before the date set for receipt of proposals, to MAJ Shawn Peynado, Contract Specialist, shawn.o.peynado.mil@mail.mil AND Mrs.

Abby Schultz, Contracting Officer, abby.k.schultz.civ@mail.mil. The subject of the e mail(s) shall be W564KV 15 R 0029 – KP Services Baumholder. All offers must be submitted in ENGLISH. Those provided in other than English will be determined “Unacceptable” and eliminated from competition.

a. Contract Inquiry: All questions shall be received by MAJ Shawn Peynado, Contract Specialist, shawn.o.peynado.mil@mail.mil AND Mrs. Abby Schultz, Contracting Officer, abby.k.schultz.civ@mail.mil. no later than 5 days after issuance of the solicitation. The subject of the email shall be W564KV 15 R 0029 KP Services Baumholder – Questions. Questions shall annotate a reference to the specific solicitation factor to which they pertain. All questions, resulting in a change to the RFP will be posted as an amendment to the RFP.

b. Proposals shall include separate electronic documents for the solicitation, technical, past performance, and price proposal sections. All information shall be confined to the appropriate file. The Offeror shall confine submissions to essential matters, sufficient to define the proposal and provide adequate basis for evaluation.

(1) Maximum size limitation for e mail receipt for the contracting office is 10 MB (including all attachments). If Offerors proposal is larger than 10MB, offeror may submit proposal via separate emails. When submitting proposal via separate emails, the offeror shall state how many other emails will be submitted (i.e., 1 of 4, 2 of 4, etc.). It is the Contractor’s responsibility to ensure the Government receives all emails with appropriate attachments timely. A complete proposal received after the “exact” time stated above may be considered late and may not be considered.

(2) Page Limitation: If the page limits are exceeded, the pages in excess of the limit will be removed and not evaluated. The Government will not accept any changes to the Contractor’s proposal after the closing date of the solicitation. Page limitations are as follows:

TITLE FORMAT PAGE LIMITATION

Solicitation Word or pdf document compatible with MS Word 2007 or Adobe Reader 9 No Page limitation

Technical Factor

Word or pdf document compatible with MS Word 2007 or Adobe Reader 9

15 pages (excludes title page, table of contents, glossary of abbreviations and acronyms, and assumptions/exceptions)

Past performance

Word or pdf document compatible with MS Word 2007 or Adobe Reader 9 No Page limitation

Price Excel document compatible with MS Excel 2007 or using SF 1449 next to each item number

No Page limitation

c. Proposal font type shall be limited to Arial, Courier or Times New Roman equal or larger than 12 font size. Graphics, photos, and charts may use color; however, offerors are cautioned to use colors that are legible if printed in black and white. Font size in tables, graphs, and charts is at the discretion of the offeror; however, information must be legible.

d. What counts as a page? A page shall be an 8 ½” x 11” sheet of paper. Letter size and spacing requirements for illustrations and tables can be at the discretion of the offeror but must be easily readable. Fold outs will be counted as the appropriate number of pages based on an 8 ½” X 11” sheet of paper. Margins shall be at least 1 inch on the top and bottom and 3/4 inch on the side. The Contractor shall number each page in order to eliminate any confusion. In the event the Contractor creates an ambiguity in their numbering of pages, the Government may exercise its own discretion in counting pages.

e. Offers will be evaluated using the criteria under Addendum to 52.212 2, “Evaluation – Commercial Items (JAN 1999).” Noncompliance with the addendum may hamper the Government’s ability to properly evaluate the proposal and may result in elimination of the proposal from further consideration for contract award.

f. The Offer. The submission of the documentation specified below will constitute the offerors acceptance of the terms and conditions of the RFP, concurrence with the performance work statement and contract type.

g. It is the Government’s intention to award without discussions. Offerors are encouraged to present their best technical proposal and prices in their initial proposal submission. However, should discussions become necessary, the Government reserves the right to hold them. If this occurs, a competitive range may be determined and offerors notified.

h. If an offeror believes that the requirements in these instructions contain an error, an ambiguity, omission, or are otherwise deemed unsound, the offeror shall immediately notify the Contracting Officer in writing with supporting rationale. The offeror is reminded that the Government reserves the right to award this effort based on the initial proposal, as received, without discussion.

i. The use of hyperlinks is prohibited.

3. Proposal Preparation Instructions:

Offerors proposal shall consist of four separate electronic documents as follows:

Part I: Solicitation Part II: Technical Part III: Past Performance Part IV: Price

a. Part I Solicitation: Failure to follow the below contract proposal preparation instructions may cause proposal to be deemed non responsive by the Government. This document shall contain:

(1) The signed and dated Standard Form 1449 and acknowledgement of all RFP amendments.

(2) IAW FAR 52.204 7, the offeror shall be registered in the System for Award Management (SAM) (previously CCR) at https://www.sam.gov/portal/public/SAM/

(3) Acceptance Period: Offerors proposal shall remain valid for a period of 120 calendar days from date of receipt of proposal. Proposals offering a shorter period of time than 120 calendar days may be rejected as non responsive.

b. Part II Technical: The offeror shall submit a concise and detailed approach for effective evaluation and for substantiating the validity of stated claims. Legibility, clarity and coherence are very important.

Responses will be evaluated against the factors defined in Addendum to 52.212 2 – Evaluation – Commercial Items. The proposal should not simply rephrase or restate the Government’s requirements, but rather shall provide convincing rationale to address how the offeror intends to meet these requirements. Statements that the offeror understands, can, or will comply with the PWS (including reference publications, technical data, etc.); and phrases such as “standard procedures will be employed” or “well known techniques will be used,” etc., will be considered unacceptable. Offerors shall assume that the Government has no prior knowledge of their facilities and experience, and will base its evaluation on the information presented in the offerors proposal. Elaborate brochures or documentation, binding, detailed art work, or other embellishments are unnecessary and are not desired. The technical proposal shall correlate to the data submitted under the price proposal but SHALL NOT contain price information. All cross utilization, if applicable, of personnel shall be explained and depicted. The offeror shall identify in detail any equipment, materials, or supplies proposed differing from those covered in the PWS.

The offeror shall address the following subfactors to prove technical acceptability:

1. Technical Approach – The Offeror shall provide a technical approach that demonstrates an understanding of and details their capabilities and approach to meeting the requirements of the PWS.

The approach shall include a detailed explanation of the operational procedures and how these procedures ensure that Kitchen Police services are done on schedule, in accordance with quality standards in relation to the PWS.

2. Staffing Plan The Offeror shall provide documentation that includes their staffing plan as well as an organization chart that depicts line of communication and supervision to the lowest level of support.

The offeror shall describe its approach to managing a disperse workforce while ensuring quality of services, at each location, at required times. The offeror shall describe its approach to ensuring personnel are fully qualified and trained prior to the start of and during performance of services under the contract. The resume of the supervisor (s) will not be counted in the total page count. Please limit resume to no more than two pages per individual.

3. Quality Control Plan – Offerors shall provide the proposed documentation; demonstrating a plan of action to ensure a defined and disciplined set of practices that focus on assuring that the service conforms to the standards included in the Performance Work Statement. The plan, at a minimum, should include:

A diagram of the Contractor’s proposed organization for quality control.

The list of qualified control manager(s), safety manager(s) and/or other key personnel that deal with quality control/quality assurance and safety.

Procedures to cover all services listed in the Performance Work Statement (PWS).

Procedures to ensure quality is provided during scheduled and unscheduled inspections.

An inspection system covering all services listed in the PWS. The system must specify the areas of services to be inspected on either a scheduled or unscheduled basis, how often inspections will be accomplished and the title of the inspectors.

The methods for identifying and preventing deficiencies and implementing timely corrective actions to ensure an acceptable level of performance.

c. Part III: Past Performance - The past performance evaluation will consist of acceptable or unacceptable rating.

If no past performance information exists, then the offeror will receive an acceptable rating.

1. Offeror’s shall provide no more than three (3) past performance references of recent and relevant contracts.

Recent is defined as contracts performed within the past five (5) years from the issuance date of the solicitation. Relevant means contracts of a similar scope and magnitude for labor support for kictchen/dining facility type work.

2. The contractor shall provide the most recent CPARS evaluation, if applicable, for any past performance reference identified.

3. This volume shall be organized into the following sections:

Sub-Section 1 – Past Performance Reference. This section shall include the following information in the following format:

a. Contractor/Subcontractor CAGE Code and DUNS Number. If the work was performed as a subcontractor, also provide the name of the prime contractor and Point of Contact (POC) within the prime contractor organization (name, and current address, e-mail address, and telephone and fax numbers).

b. Commercial Business or Government contracting activity, and current address, point of contact (POC) name, e-mail address and telephone number.

c. Contract Number and if applicable, include Delivery Order Numbers also.

d. Contract Type (specific type such as Fixed Price (FFP), Cost Reimbursement (CR), Time & Materials (T&M), etc.) In the case of Indefinite Delivery contracts, indicate specific type (Requirements, Definite Quantity, and Indefinite Quantity) and secondary contract type (FFP, CR, T&M, etc)).

e. Total price/cost and the largest annual price/cost.

f. Period of Performance.

Sub-Section 2 - Performance. Offerors shall provide a brief narrative of each past performance reference listed in sub-section 1 detailing how the effort is relevant to the requirements of this solicitation.

d. Part IV: Price Factor – The offeror shall include all resources required to accomplish the work required by the PWS and shall coincide with information presented in the technical proposal.

1. The contract type for this requirement is Firm Fixed Price. Within the submitted FFP monthly unit price, offeror shall include costs for all resources necessary to accomplish the work required by the PWS, to include labor and other direct costs (ODCs).

2. For Contractor Manpower Reporting CLINs (CLINs 700x), the offeror shall propose a price for each CLIN to cover all reporting costs. If the offeror proposes to provide this report at no additional cost to the Government, it should indicate $0.00 or “Not Separately Priced”, “No Charge” or “$0.00” rather than not addressing the line item. If the line item is left blank, the offeror agrees that this report will be provided at no additional cost to the Government, $0.00 shall be used for evaluation purposes, and the contract CLIN will be priced at $0.00. Future requests for compensation will be denied.

ADDENDUM TO FAR 52.212-2

A. BASIS FOR AWARD

THIS ADDENDUM SUPPLEMENTS FAR 52.212-2

(1) The Government will award a contract resulting from this Request for Proposal/solicitation under FAR Part 12 and 13.5 to the responsible offeror whose offer conforms to the Request for Proposal/solicitation and whose offer represents the best value to the Government using a lowest price technically acceptable source selection process. Award will be made on the basis of the lowest evaluated price meeting the technical acceptability standards. Technical acceptability, which includes past performance, will be based on a supplier submitting an offer that demonstrates the supplier’s ability to comply with all of the requirements listed in the Request for Proposal/solicitation’s Statement of Work/Specifications.

(2) Offers that do not conform to the requirements of the Request for Proposal/solicitation may be rejected without further evaluation, deliberation, or discussion. Offers will be evaluated for technical acceptability based on the technical acceptability standards below:

B. EVALUATION FACTORS FOR AWARD: Factors that will be evaluated are as follows:

Factor 1: Technical Factor

a. Subfactor 1: Technical Approach

b. Subfactor 2: Staffing Plan

c. Subfactor 3: Quality Control Plan Factor 2: Past Performance Factor 3: Price

C. EVALUATION APPROACH

TECHNICAL FACTOR:

a. Offerors shall demonstrate their ability to meet the Technical Subfactors listed below.

b. Each subfactor will be evaluated and rated individually, then combined into a single technical rating.

c. All subfactors will be rated with equal importance.

d. A rating of “Unacceptable” in any of the subfactors will be cause for an overall

“Unacceptable” rating of the Technical Factor and will make the proposal ineligible for award.

e. The Technical Factor will receive one of the adjectival ratings defined below.

Technical Acceptable/Unacceptable Rating Rating Description Acceptable Proposal clearly meets the minimum requirements of the solicitation.

Unacceptable Proposal does not clearly meet the minimum requirements of the solicitation.

1. TECHNICAL APPROACH:

The Offerors plan shall demonstrate an understanding of the overall PWS requirements.

The Offerors plan shall detail their capabilities and provide an acceptable approach to meeting the requirements of the PWS.

The Offerors approach shall detail adequate operational procedures and explain how these procedures will ensure that Kitchen Police Services will be done on schedule, in accordance with the quality standards in the PWS in accordance with 1.6.8- 1.6.9.

2. STAFFING PLAN:

The Offerors plan shall demonstrate adequate staffing to meet the needs of the entire PWS.

The Offeror shall provide an organization chart that depicts lines of communication and supervision to the lowest level of support, to adequately support the PWS requirements.

The Offeror shall provide an approach to managing the workforce while ensuring quality of services, at each location, at required times.

The Offerors approach shall ensure personnel are fully qualified and trained prior to the start of and during performance of services under this contract.

3. QUALITY CONTROL PLAN:

The offeror shall provide a plan of action to ensure a defined, documented and disciplined set of practices that focus on assuring the services conform to the standards in the entire PWS.

The plan, at a minimum, shall include the following:

o Diagram of the proposed organization for quality control.

o List of qualified control managers(s), safety manager(s) and/or other key personnel that deal with quality control, quality assurance and safety.

o Procedures to cover all services listed in the Performance Work Statement (PWS).

o Procedures to ensure quality is provided during scheduled and unscheduled inspections.

o An inspection system covering all services listed in the PWS.

o The areas of services to be inspected on either a scheduled or unscheduled basis.

o How often inspections will be accomplished and the title of the inspectors.

o The method for identifying and preventing deficiencies and implementing timely corrective actions to ensure an acceptable level of performance.

PAST PERFORMANCE FACTOR:

a. Offerors past performance will be based on an “Acceptable” or “Unacceptable” basis.

Past Performance Acceptable/Unacceptable Rating

Rating Description Acceptable Based on the offeror's performance record, the Government has a reasonable expectation that the offeror will successfully perform the required effort, or the offerors performance record is unknown. (See note below.)

Unacceptable Based on the offeror's performance record, the Government has no reasonable expectation that the offeror will be able to successfully perform the required effort.

Note: In the case of an offeror without a record of relevant past performance or for whom information on past performance is not available or so sparse that no meaningful past performance rating can be reasonably assigned, the offeror may not be evaluated favorably or unfavorably on past performance (see FAR 15.305(a)(2)(iv)). Therefore, the offeror shall be determined to have unknown past performance. In the context of acceptability/unacceptability, “unknown” shall be considered “acceptable.”

b. The Government will consider offeror's previous and current record of contractual performance. Offerors are have the opportunity to address any adverse past performance. To determine acceptability, the Government will query the Past Performance Information Retrieval System (PPIRS) to obtain finalized past performance information for contracts provided by the offeror. The Government may also use information obtained through customer interviews to ensure the Government has a reasonable expectation that the offeror will successfully perform.

NOTE: Past performance information is finalized only after the Contractor has had an opportunity to review and respond to Government assessment. The Government reserves the right to utilize other finalized past performance available to the Government.

PRICE FACTOR

a. Price will not be scored or rated. The Government will evaluate the reasonableness of the offered prices. Normally, adequate price competition establishes a fair and reasonable price.

Analytical techniques and procedures described in FAR 15.404-1 may be used, singly or in combination with others, to ensure that the final price is fair and reasonable.

b. In the event there is a discrepancy between sections of the Contractor’s price proposal (excel spreadsheet) and SF Form 1449, the SF 1449 pricing will take precedence.

c. Unbalanced, inaccurate or incomplete price proposals may be the grounds for eliminating a proposal from competition. The Government will evaluate proposed price using one or more of the price analysis techniques in accordance with FAR 15.404-1. Additionally, Price Realism will not be conducted.

OPTIONS: The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. To account for the option period(s) possible under Clause 52.217-8 (maximum six months), Option to Extend Services, the Government will take the price for all CLINs of the final option period, prorate it to a six- month value, and add it to the sum of all CLINs (base plus all option periods). This amount will be the total evaluated price. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the options.

PERFORMANCE WORK STATEMENT (PW

PERFORMANCE WORK STATEMENT (PWS)

KITCHEN POLICE (KP) SERVICES – BAUMHOLDER AREA

Part 1

General Information

1. Introduction: This is a non-personal services contract to provide Kitchen Police (KP) labor to support the existing Government workforce in the identified dining facilities. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The contractor will regularly be required to work on weekends and on German and U.S. holidays. If a KP gets sick the contractor has 2 hours to get a replacement to the dining facility, and must notify the COR as soon as possible. All contractor personnel must be capable of speaking and reading English at Level -1 proficiency. Level 1 is defined as an elementary proficiency, has only a vocabulary large enough to communicate the most basic of needs and able to understand basic questions and speech, which allows for guides, such as slower speech or repetition, to aid understanding. KPs are required Monday through Sunday, 8 hours per day to support Smith Barracks.

1.1 Background: The Army in its acquisition pursuit of quality food service has improved its method of contracting. To capitalize on new approaches; e.g., proven commercial practices, management innovations, and best value contracting, the Army will award its food service contracts under the performance based service acquisition (PBSA). This idea will foster partnering arrangements between government and industry. This approach is in keeping with the Undersecretary of Defense for Acquisition and convert federal service contracts to performance-based on Installation Approach. Moreover, the DFA contract in Smith Barracks, Baumholder has been in place for over 12 years providing Kitchen Police support to the Installation Dining Facilities.

1.1.1 Mobilization: The contractor shall begin mobilization seven (7) days prior to the Period of Performance of January 19, 2016. This includes but not limited to ensuring individuals have the proper security check, proper identification etc.

1.2 Responsibilities: The Contractor shall assume total responsibility for all requirements stated herein on the commencement date of the performance period. The Contractor shall perform as specified in this contract and under the direction of the Contracting Officer (KO). See also Paragraph 1.1 Introduction. The contractor shall provide transportation and labor necessary to provide kitchen police (KP) services for the United States Army in Germany within the dining facility (DFAC) in the Baumholder area.

1.2.1 Work Responsibility: The Contractor shall perform all work and assume responsibility for planning, programming, administering, managing, and executing all functions necessary to provide the services specified in this PWS. The Contractor shall conduct work in accordance with this PWS and all applicable United States (U.S.), German, and local laws, regulations, standards, provisions, and directives to include applicable publications in Part

6. The Contractor shall ensure that all work meets the level of service, performance standards, or tolerances specified in the PWS or in applicable referenced documents. Some services under this contract may be performed at designated facilities, or portions of installations, by in-house Government personnel or by other contractors.

1.2.2 Administrative Responsibility: The contractor shall perform all related administrative actions required to provide services or perform work such as material requisitioning, quality control (QC), financial control, meetings, and correspondence. The Contractor shall also maintain accurate and complete records, files, and libraries of documents to include all U.S. German, and local regulations, standards, provisions, codes, laws, technical manuals, and manufacturers’ instructions and recommendations that are necessary and related to the functions being performed. The Contractor shall compile historical data, prepare required reports, and submit information as specified by the Deliverable List presented in this PWS.

1.3 Objectives: The basic service required by the contractor is to provide support with dining facility operations, policies, procedures, and responsibilities in keeping effective and efficient sanitation requirements. The contractor shall successfully transition food service support operations and be fully staffed with qualified personnel that meet or exceed the qualifications stated herein.

1.4 Functional Areas: Services consist of cleaning all equipment, pots/pans, dinnerware, and dining facility as needed within three main areas in order to maintain the high level of cleanliness required by industry standards and applicable guidance provided below. The three main areas in the dining facility are; the clipper room, the dining area, and the pots and pans area. Services also include assisting with food preparation and outside area beautification.

1.4.1 The contractor responsibility is to properly clean and sanitized equipment and furniture present in the dining facility. Equipment consists of; ice making machines, room tables, chairs, booths (including chair legs, rungs and framework) walls, baseboards, window ledges, doors/doorframes, ceiling fans, TV’s, pictures, wall art, artificial plants, light fixtures, globes/lenses, trophies/display cases, drapes/curtains and venetian blinds. Dining area and furniture shall be visibly free of dirt, grease, residue and food particles.

1.4.2 The Contractor shall clean food service equipment and utensils to meet performance requirements below:

1.4.3 Clean all non-food contact surfaces. Equipment and utensils shall be clean to sight and touch. (Free of grease or residue)

1.4.4 Clean and sanitize all food contact surfaces. Clean & sanitized dinnerware shall be available without delay to all diners during entire meal service period.

1.4.5 Clean/sanitize equipment and utensils as applicable using mechanical, manual or the in-place method.

Equipment manufacturer’s technical manuals shall be followed when cleaning and sanitizing products.

1.4.6 The Contractor responsibility is to notify the Government KP Supervisor or Shift Leader in the event of power or mechanical failures and when the final rinse contact temperature in dishwashing machines cannot be maintained at 160°F (71 Celsius).

1.4.7 The Contractor shall clean and sanitize storage compartments and ice making machines. Surfaces shall be clean to sight (and free from mold) and touch.

1.4.8 The Contractor shall prepare, maintain and clean dining areas. Tables shall be wiped frequently during the meal service period with a sanitizing solution and clean towel. The Contractor shall ensure that appropriate condiments are available without delay and those condiment containers and napkin holders are visibly clean and contain product. The Contractor shall ensure that dining areas are clean after each serving period and the area is clean and orderly prior to the scheduled start of the next meal period and prior to closing for the day. The Contractor shall ensure that dining room chairs are not left on the dining tables overnight.

1.4.9 The Contractor shall provide clean government furnished dinnerware. Dinnerware shall be protected from cross-contamination. Dinnerware shall be visibly free of grease, food particles and foreign matter prior to the start of the next scheduled meal period and prior to closing of the facility daily.

1.4.10 The Contractor shall clean spills and remove soiled dinnerware that is occasionally left by diners in the self service lines, serving line or tables. Spills shall be cleaned and soiled trays bused within 5-10 minutes of occurrence.

1.4.11 The Contractor shall clean dining room tables, chairs, booths (including chair legs, rungs and framework) walls, baseboards, window ledges, doors/doorframes, ceiling fans, TV’s, pictures, wall art, artificial plants, light fixtures, globes/lenses, trophies/display cases, drapes/curtains and venetian blinds. Dining area and furniture shall be visibly free of dirt, grease, residue and food particles.

1.4.12 The Contractor shall display and remove holiday decorations. Government furnished decorations are displayed on the day of the Army’s birthday and 2-weeks prior to Thanksgiving, Christmas, and New Years and will be provided by Army personnel.

1.4.13 The Contractor shall bus and replace tray carts during meal serving periods. Space shall be available for soiled trays 100% of the time.

1.4.14 Facility Maintenance and Sanitation. The Contractor shall perform the following tasks as part of the daily operating performance requirements:

1.4.15 The Contractor shall clean floors and floor coverings in all areas. Floor areas, entry mats and non-slip mats shall be visibly clean at the scheduled start of each meal period and prior to closing for the day.

1.4.16 The Contractor shall wax and buff floors every two weeks. The Contractor shall ensure that floors are visibly free of dirt, gum, grease, streaks, scuffmarks, mop strings, old wax build-up and have a smooth gloss finish daily.

1.4.17 The Contractor shall maintain cleaning supplies. Supplies shall be on hand in each dining facility to perform cleaning tasks. Cleaning supplies will be provided by the Government.

1.4.18 The Contractor shall properly store chemicals and cleaning supplies.

1.4.19 The Contractor shall discard garbage, refuse and grease. Garbage, refuse and grease shall be disposed of as soon as the containers are full at the end of each scheduled meal serving period and prior to closing for the day.

1.4.20 The Contractor shall clean grease traps. Grease traps shall be clean and free of accumulations of grease, scum and residue prior to the first dishwashing operation of the day.

1.4.21 The Contractor shall empty and clean garbage containers as required. Garbage cans shall be emptied, cleaned and new liners installed following each scheduled meal period. Recycle containers shall be cleaned after they are emptied.

1.4.22 The Contractor shall clean restrooms, hand washing stations and employee locker rooms. All fixtures, partitions, and mirrors are visibly free of dirt, grime, grease, residue and foreign matter, prior to the schedule start of each meal service period and prior to closing of day. Trash shall be removed and new liners installed in waste containers. Dispensers shall be filled with manufacturer’s recommended products. Paper towels, toilet tissue and soap, supplied by the Government, and shall be available during operations 100% of the time.

1.4.23 The Contractor shall clean exhaust hoods and filters to prevent accumulation of grease and oily sludge. Hood filters shall be cleaned IAW the approved cleaning schedule. Filters shall be visibly free of food particles, grease, and oily sludge following cleaning if needed.

1.4.24 The Contractor shall clean walls, ceilings and doors. Walls, ceilings and doors shall be visibly free of dust, dirt, grease and food particles.

1.4.25 The Contractor shall remove, clean, and re-install drapes /curtains twice a year. Draperies/curtains shall be reinstalled within 48 hours’ notice by COR.

1.4.26 The Contractor shall clean loading docks and surrounding grounds. Outside areas and 10 feet (2.5 meters) surrounding dumpsters shall be visibly free of trash, cigarette butts, raw food/ingredients, food waste, and foreign matter at the scheduled start of the lunch meal serving period.

1.4.27 The Contractor shall notify the Government of utility and equipment failures. The Repair and Utilities point of contact shall be notified orally within 30 minutes of occurrence, 100% of the time.

1.4.28 The Contractor shall remove snow, ice or sand from sidewalks and access areas. Snow and ice shall be partially removed from sidewalks and access areas within 25 feet (approx. 6.5 meters) of the dining facilities during precipitation, and completely removed within 2 hours after precipitation stops. Sand or residual ice melting chemicals shall be removed after the threat of slipping of falling on icy walks or steps has passed.

1.4.29 The Contractor shall recycle cardboard, office paper, newspaper, glass, plastic, tin cans, and aluminum (cans, containers and foil). The Contractor shall be responsible for utilizing Government furnished recycling containers to the maximum extent possible. Interior containers shall be emptied by the Contractor when full.

1.4.30 Mats Cleaning. The Contractor shall vacuum or sweep mats daily. Work shall be performed when ordered by the COR. Mats shall be free of dirt, food particles, stains and foreign matter.

1.4.31 Windows Cleaning. The Contractor shall clean windows and screens weekly inside and out to include frames.

Water spots, streaks, smudges and foreign matter shall be removed from glass. Screens shall be free of pollen, dust, dirt, pine tags, lint and cleaning solution residual.

1.4.32 Cleaning for Opening/Closing Facilities. The Contractor shall clean facilities, equipment and move subsistence when dining facilities are opened and closed. Facilities shall be clean to sight (upon completion of work) when requested by the COR. Dining facility floors, equipment and furniture shall be free of dust, dirt, food particles, grease, paper, debris and foreign matter. Subsistence and supplies shall be transferred and properly stored.

1.4.33 Equipment Repairs/Preventive Maintenance (PM): The Contractor shall notify the Government KP Supervisor or Shift Leader when systems/equipment is inoperable or damaged. The contractor shall NOT call work orders to Director of Public Work, DPW on all equipment in need of inspection, testing, calibrating, adjusting, lubricating and repair to maintain equipment to manufacturer’s standards. Preventive maintenance shall be the responsibility of the Government. The Contractor shall report equipment defects to the Government KP Supervisor or Shift Leader.

1.4.34 Reporting the Loss of Government provided Tool/Equipment: The Contractor shall report the loss of any Government tools or equipment or property (to include Government Installation Passes) to the Dining Facility Manager as soon as the loss is detected.

1.4.35 The contractor shall develop a quality control program to ensure all contract work is performed IAW with this PWS and make it available to the Contracting Officer and the COR within ten (10) days after contract award.

1.4.36 The Contractor shall train personnel IAW approved training plan.

1.4.37 The contractor shall ensure all contract personnel are familiar with and work within the Government approved safety program for the DFACs. Master Safety Data Sheets (MSDS) are available at the Dining Facilities and Contracted Personnel will be trained by Government KP Supervisors/Shift Leaders.

1.4.38 Use of Alcoholic Beverages/Drugs. The use of alcoholic beverages or illegal drugs by contractor personnel, while on duty, is strictly forbidden. The Contractor shall immediately remove and replace employees who are under the influence of alcohol or drugs.

1.4.39 Conduct of Employees. The Contractor shall be responsible for the performance and conduct of all personnel employed under this contract. The Contractor shall prohibit employees from performing work under this contract while under the influence of alcohol, drugs, and other incapacitating agents. Contractor personnel shall abide by all security regulations of the installation and shall be subject to such checks as may be deemed necessary. No verbal or physical abuse shall be tolerated while on duty. The Government reserves the right to direct the removal of an employee for misconduct, security reasons, or any overt evidence of communicable disease. Removal of contract employees for reasons stated above does not relieve the Contractor from responsibility for total performance.

1.4.40 Health Examinations. The Contractor shall provide health certificates for each employee prior to working at the DFAC. These certificates must be updated annually. Personnel with evidence of communicable disease, infected wounds, open sores, or acute respiratory infection, shall be referred to a doctor to receive written clearance before returning to the DFAC. Personnel with a health problem(s) shall not be permitted to work in any capacity where there is likelihood of food or food contact surface contamination with pathogenic organisms or transmitting disease

1.5 Period of Performance: The period of performance shall be for one (1) Base Year of 12 months and three (3) 12-month option years. The Period of Performance reads as follows:

Base Year: 19 Jan 16 – 18 Jan 17 Option Year I: 19 Jan 17 – 18 Jan 18 Option Year II: 19 Jan 18 – 18 Jan 19 Option year III: 19 Jan 19 – 18 Jan 20

1.6 Management and Administration: N/A

1.6.1 Phase In /Phase Out Period: N/A

1.6.2 Contractor Management: The contractor shall perform continual management of the functional areas contained in this PWS and shall provide a Project Manager physically present on-site during normal duty hours. The Project Manager shall conduct overall management coordination and shall be the central point of contact (POC) with the Government for performance of all work under the PWS. At the Post Award conference, the Contractor shall submit to the COR, in writing, the name, title, office, home and mobile telephone number of the Project Manager.

A Contractor employee shall be designated to act for the Project Manager when work is being performed outside of duty hours, or during the Project Manager’s absence. Both the Project Manager and the Contractor employee filling in for the Project Manager, shall have full authority to act for the contractor on all Contract matters relating to daily operation of this Contract.

1.6.3 Contractor Responsiveness: The Project Manager or designated alternate shall be available for telephone communication or site attendance, with the COR, as required by the COR, 24 hours a day, 7 days a week. A personal answering service is permitted at other than normal Contract workdays and work hours for receipt of COR emergency response work requirements, provided that the Project Manager or designee responds to all calls within a time not to exceed two hours after notification of the call by the answering machine and/or service. The Project Manager and any individuals designated to act in that capacity shall have full authority to contractually bind the Contractor for prompt action on matters pertaining to execution of the PWS.

1.6.4 Meetings, Conferences, and Briefings: The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Project Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter.

Meetings may start or end outside of regular duty hours.

1.6.5 Hours of Operation: The contractor is responsible for conducting business, between the hours of 0530 to 1900, 7 days per week, except when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The hours of operation for the DFAC Meal Schedule are shown below. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

DFAC Meal Schedule Normal Hours

Monday – Friday Saturday Sunday

DFAC

BRK – 1.8 hrs. (between 7:00 - 8:45) LUN – 1.5 hrs. (between 11:30 - 13:00) DIN – 1.5 hrs. (between 17:00 - 18:30) MM – No meal service

BRU – 3.5 hrs. (between 09:30 - 13:00) SUP – 1.5 hrs. (between 17:00 - 18:30) MM – No meal service

BRU – 3.5 hrs. (between 09:30 - 13:00) SUP – 1.5 hrs. (between 17:00 - 18:30) MM – No meal service

1.6.6 Recognized Holidays: The contractor shall conduct business during the DFAC hours of operation. The DFAC is open seven (7) days a week, which includes all German, U.S. and USAREUR Training holidays.

The U.S. holidays are:

New Year's Day January 1st M L King Memorial Day 3d Monday in January Presidents' Day 3d Monday in February Memorial Day last Monday in May Independence Day July 4th Labor Day 1st Monday in September Columbus Day 2d Monday in October Veterans' Day November 11th Thanksgiving Day 4th Thursday in November Christmas Day December 25th

The German national and local holidays are:

New Years Day 01 January Three King's Day (Only in Baden Wurttemberg and Bavaria) 06 January Good Friday varies yearly Easter Monday varies yearly Labor Day 01 May Ascension Day varies yearly Whit Monday varies yearly Corpus Christi (Only in Baden-Wurttemberg, Bavaria, Hessen, varies yearly Nordrhein- Westphalia,Rhineland-Palatinate and Saarland) Assumption Day (Only in Saarland and Roman Catholic 15 August areas of Bavaria) Day of German Unity 03 October All Saints' Day (Only in Baden-Wuerttemberg, Bavaria, 01 November North Rhine-Westphalia, Rhineland-Palatinate and Saarland) 1st Christmas 25 December 2nd Christmas Day 26 December

1.6.7 Training Holidays: USAREUR has historically granted military personnel Training Holidays as compensation for time that they spent in field training. These are typically combined with regular holiday leave schedules (for example, Christmas half days or day on day off schedules). Training Holidays may affect access to military operated facilities. If scheduled work or access to facilities is required, coordination with occupants will be necessary or the work in affected facilities shall be rescheduled after the training holiday. However, announced training holidays or exodus of military personnel may provide the Contractor with an opportunity for unrestricted access to facilities and areas. The Contractor shall take full advantage of such opportunities by planning maintenance or actions that are better accomplished when such areas are vacant.

1.6.8 Quality Control: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program (QCP) is the means by which he assures himself that his work complies with the requirement of the contract. The contractor is to make the quality control program available to the Contracting Officer and the COR within ten (10) days after contract award. QCP is to be delivered, i.e., within 10 days after contract award or with the contractors proposal if it is an evaluation factor, three copies of a comprehensive written QCP shall be submitted to the KO and COR within 5 working days when changes are made thereafter. After acceptance of the quality control plan the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his QC system.

1.6.9 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.10 Place of Performance: The work to be performed under this contract will be performed at Smith Barracks : 21st TSC DFAC, Bldg. #8311, Smith Barracks, Regulars Road 8311, Baumholder . POC: SFC Graves , Tel: DSN 485-8168/6267//Civ: 06783-6-8168/6267 6-.

1.6.11 Type of Contract: The government will award a Non-Personal Service firm fixed priced contract.

1.6.12 Security Program: N/A

1.6.13 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.14 Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons.

NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the KO. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the KO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor.