Attachment_0001_-_Performance_Work_Statement_(AMD_03MAY2018).PDF

Detroit Arsenal, MI Logistics Support Services

Performance Work Statement (PWS)

Solicitation # W52P1J‐18‐R‐0033

U.S. Army Sustainment Command Enhanced Army Global Logistics Enterprise (EAGLE)

Version A 3 May 2018

De t ro i t A r s ena l , M I

P e r f o rman c e Wo r k S t a t emen t

May 2018 Page i

Version Number

Date Author Initials

Summary of Changes

A 05/3/2018 BM Final RFP Version

May 2018 Page ii

Contents Section C‐1: General Requirements

1.1 Introduction

1.2 Scope of Effort

1.3 Contractor Personnel Requirements

1.4 Contractor Planning, Resource Management

1.5 Physical Security, Anti‐terrorism & Operations Security

1.6 Quality Program Requirements

1.7 Environmental Requirements

1.8 Safety Requirements

1.9 Intellectual Property / Data Rights

1.10 Administrative Requirements

1.11 Automated Systems

1.12 Other Direct Costs

Section C‐2: Definitions, Acronyms & Abbreviations

2.1 Definitions

2.2 Acronyms & Abbreviations

Section C‐3: Government Furnished Property

3.1 Government Furnished Property and Services – General

3.2 Emergency and Rescue

3.3 Telecommunications / Utilities

3.4 GSA Vehicles

3.5 Supplies and Materials

3.6 GFE Tools, Hand tools, Equipment and Test, Measurement and Diagnostic Equipment (TMDE) Calibration

Services 66

3.7 Government Furnished Facilities and Real Property

3.8 Government Furnished Services

3.9 Solid Waste Management, Recycling and Trash Removal

3.10 Government Furnished Identification Cards and Access Badges

May 2018 Page iii

Section C‐4: Contractor Furnished Facilities & Equipment

4.1 Contractor Supplied Facilities and Equipment – General

4.2 Materials & Equipment

4.3 Vehicles

4.4 Facilities and Equipment Plan

4.5 Telephones / Peripheral Equipment

Section C‐5: Requirements and Performance Requirements Summary

Maintenance

5.1 Materiel Maintenance – General

5.2 Materiel Maintenance Support

5.3 Materiel Maintenance Programs / Efforts

5.4 Arms and Sensitive Item Storage Requirements ‐ RESERVED

5.5 Allied Trades ‐ RESERVED

5.6 Technical Inspections

5.7 Repair Parts and Materiel Management Tasks

5.8 Production Control

5.9 Supporting Functions and Tasks

5.10 Maintenance Operations Funds Management

5.11 RESERVED

5.12 RESERVED

5.13 RESERVED

MAINTENANCE PERFORMANCE REQUIREMENTS SUMMARY (PRS)

Supply and Services

5.14 Installation Supply and Services (ISSD) – General

5.15 Central Issue Facility (CIF) ‐ RESERVED

5.16 Clothing Initial Issue Point (CIIP) ‐ RESERVED

5.17 Subsistence Supply Management Office (SSMO) ‐ RESERVED

5.18 Consolidated Installation Property Book Office (Asset Management Services)

5.19 Installation Supply Support Activity (Retail Supply Services)

5.20 Hazardous Material (HAZMAT)

5.21 Fuel Operations

May 2018 Page iv

5.22 Ammunition Supply Services – RESERVED

5.23 RESERVED

5.24 RESERVED

5.25 RESERVED

SUPPLY AND SERVICES PERFORMANCE REQUIREMENTS SUMMARY (PRS)

Transportation

5.26 Transportation – General

5.27 Personal Property Operations ‐ RESERVED

5.28 Personally Owned Vehicle Storage Facility ‐ RESERVED

5.29 Passenger Movements ‐ RESERVED

5.30 Motor Pool Operations

5.31 Unit Movements ‐ RESERVED

5.32 Materiel Movements

5.33 Arrival / Departure Airfield Control Group (A/DACG) ‐ RESERVED

5.34 Container Yard Operations ‐ RESERVED

5.35 Rail Operations

5.36 Movement Control Team (MCT) Support ‐ RESERVED

TRANSPORTATION PERFORMANCE REQUIREMENTS SUMMARY (PRS)

Section C‐6 Publications and Forms

6.1 Publications and Forms

De t r o i t A r s e n a l , M I

P e r f o rm a n c e Wo r k S t a t eme n t

April 2018 Section C – 1 Page 1

Section C‐1: General Requirements

1.1 Introduction

1.1.1 The Detroit Arsenal Logistics Readiness Center, Warren, MI provides installation transportation services, base supply service, and materiel maintenance services. Detroit Arsenal is located in Michigan, Macomb County, in the city of Warren, a manufacturing and residential community situated just north of Detroit. In order to support Detroit Arsenal, the Army has entrusted the logistics operations – Maintenance, Supply, and Transportation, specifically, to the installation logistics support activity, (sometimes referred to as Logistics Readiness Center (LRC), Army Support Activity [ASA], or Army Logistics Center (ALC); herein referred to as the LRC. The LRC is directly responsible for providing the required support services in the aforementioned areas in accordance with AR 5-9 Area Support Responsibilities. Work under this effort will largely be performed on and in the vicinity of Detroit Arsenal, Michigan; however, the LRC will identify any travel requirements under this effort in support of other locations, units or missions within the 404th Army Field Support Brigade (AFSB) area of responsibility. This temporary-in-nature work will be considered part of this effort for the duration of the assigned, temporary mission to the Detroit Arsenal LRC and may or may not be permanently incorporated into this effort. The 404th AFSB or HQ ASC may reassign this temporary work as needed to meet the needs of the Army. In order to accomplish its vast and diverse mission, the LRC must use the appropriate contract(s) to provide the wide-range of required services.

These activities will directly and indirectly support training of forces, preparing forces for deployment, sustainment and redeployment in support of current conflicts, reset forces, and to rebuild readiness for future deployments and contingencies to meet the demands of a persistent conflict in the 21st Century. The goal of this performance work statement (PWS) is to obtain efficient, cost-effective services through continuous improvement programs and using industry best practices where applicable while ensuring compliance with all applicable laws, rules and regulations. Customers for this effort may include Department of the Army, Coalition partners, foreign governments, and other Department of Defense agencies. Functional and programmatic services may be required by any Army organization, at any level, including Army Commands (ACOM), Army Service Component Commands (ASCC), and Direct Reporting Units (DRU) as well as other U.S.

Agencies, Coalition partners, foreign governments with whom the Army has entered into an agreement.

1.1.2 The Detroit Arsenal LRC consists of two primary divisions: Plans and Operations Division, (which includes Supply and Services Division and Material Maintenance Divisions; and the Transportation Division (TD). The plans and operations division

April 2018 Section C – 1 Page 2 provides administrative system support, emergency planning and execution for the Logistics Readiness Center and oversees the STAMIS Logistics Automation function.

The MD provides Field and Sustainment level maintenance support to Army organizations, tenants and other DoD activities. The Supply and Services Division (SSD) provides supply & services support to include Retail Supply operations through the Installation’s classes of supply II, III, IV, VII, IX Supply Support Activity (SSA), and consolidated Installation Property Book Office (IPBO) operations. The Transportation Division (TD) provides Transportation Motor Pool (TMP) management for the Installation. Current supported units include all DoD organizations located at Detroit Arsenal and as referenced in 1.1.1. Supported Units are subject to change during the course of this effort. A listing of supported organizations is in Technical Exhibit (TE) 1G- 001 Detroit Arsenal Supported Organizations. For additional open source information on Detroit Arsenal, please refer to the information available at www.army.mil.

1.1.3 The United States Government uses a performance based format to provide the descriptions, instructions, and references in this document. Each section of this document contains a table of contents where the primary task areas / actions/ requirements are identified (Section 5 in particular). This approach relies upon the experience of knowledgeable contractors to employ innovative techniques necessary to deliver successful work plans, staffing strategies and management approaches. As such, not all actions, responsibilities, requirements, constraints, or considerations associated with working in this flexible work environment are addressed. Requirements in each performance area (general, maintenance, supply, and transportation) identify the required service or deliverable. The Government provides additional details or references when experience indicates a need exists to drive a specific effective and efficient outcome. The presence of these additional details or the absence of these details reflect the performance-based nature of this format and should not be construed to mean this performance based document lists all implied tasks necessary to achieve the successful level of performance. Referenced publications, regulations, and guidance in this PWS provide specific performance metrics; the contractor, subcontractors and its agents or representatives (herein the contractor) must adhere to those metrics unless specific relief has been given, in writing, by the contracting officer. Failure to meet the contract requirements (i.e. metrics, such as work exceeding the times stated in the maintenance allocation chart or standards identified in this document), may result in a Corrective Action Request (CAR), Contract Discrepancy Report (CDR), cure notice, and loss of fee or termination.

1.1.4 All work under this effort is subject to periodic inspection and on-the-spot performance assessment. All performance assessments and periodic inspection results will be supplied in writing describing the positive, neutral or negative results or determination(s). In the event the contractor is found to have failed to comply with contract requirements, corrective action will be initiated. The corrective action process will be governed by the applicable rules and regulations and administered by the Contracting Officer’s Representative (COR). Minor issues will normally be handled onsite with CAR being issued at the discretion of the COR. For more serious issues and

April 2018 Section C – 1 Page 3 unresolved minor issues (to include repetitive minor problems) the COR may issue the contractor a CDR through the KO (Contracting Officer). The KO will present the CDR to the contractor with instructions. The Government reserves the right to seek consideration in the event of un-resolved contract discrepancies and serious incidents impacting the effort.

1.2 Scope of Effort

1.2.1 The contractor shall provide the appropriate amounts of qualified labor and management necessary to perform all logistics support services (to include functions required to perform named tasks) ordered under this task order in a cost effective, safe and environmentally sound manner. This support will focus primarily on the following areas: Materiel Maintenance, Supply Services, Transportation, and the associated logistics analysis and management functions in support of the Detroit Arsenal mission.

1.2.2 Work performed under this task order is not limited by current customer lists, program names or acronyms, or funding sources. All work within the scope of the effort is contemplated for inclusion in this task order. The contractor shall provide the majority of work using provided organic LRC facilities; however, the contractor shall also provide support throughout Detroit Arsenal and surrounding areas as required. The contractor shall provide support at outlying areas such as unit facilities (e.g. motor pools, SSAs, unit admin areas), various ranges/field locations, other government facilities, and by exception, at off-post sites (CONUS only) to include other installations for defined duration support missions.

1.2.3 The contractor will be the primary logistics provider on the installation and must be responsible for all aspects of performance. This Performance Work Statement provides a general depiction of the types and kinds of non-personal services that may be ordered.

Contractor personnel are employees selected by the contractor and solely under its administrative control and supervision. The specific efforts required of the contractor are those task areas detailed in this document. The contractor will perform non-personal services in these primary areas. The contractor will be required to ensure all supporting requirements (implied tasks) required to fulfill the primary task areas are accomplished to standard using industry best practices, while continuously working toward reducing costs without increasing risk or sacrificing quality. The contractor shall ensure compliance with all applicable local, state and federal laws, regulations and policies. In the event of a conflict between any law, ordinances, construction codes, or regulations, the more stringent rule must apply. Additionally, the contractor will ensure all work meets critical reliability rates or tolerances specified either in the PWS, identified by industry best practice, applicable technical manual or other publication cited within this document.

1.2.4 The Army’s Materiel Enterprise and supporting programs continue to evolve and are directly linked to continued Army operations. Support requirements will continue to

April 2018 Section C – 1 Page 4 change over the life of this task order. Efforts may increase, decrease or cease as Contingency Operations are carried out. The contractor’s roles, responsibilities, mission and functional areas will likely change, while still remaining within the general scope of this PWS. Additionally, there may be instances at the installation or area of support that preclude specific maintenance, supply or transportation functions from being incorporated into this task order. The contactor must understand some exclusion(s) of the aforementioned functions may exist. The information set forth herein is not necessarily all-inclusive and will typically change throughout the life of this contract to keep pace with program decisions, service requirements and technology.

1.2.5 The estimated installation logistics workload is provided in TE 1 M-S-T-001 Minimum Functional Labor Category 1 Hours. While this information is the best available at present, actual workload during the period of performance will vary from both the historical and projected figures. The installation workload is comprised of planned and unplanned requirements causing the workload fluctuations. It is anticipated that the workload will also vary based on the operational tempo of the natural cycle of the beginning and ending of logistics programs. In addition to these cyclic changes, manning levels may require change due to program funding levels and budget constraints.

Therefore, the contractor must adjust manning levels in accordance with mission/resource analysis and to stay within funding levels. The Government will provide the contractor as much advance notice of workload changes as possible, however, workload variations may occur with little advanced notice. The contractor shall plan for and respond to changes in workload requirements and the resulting changes to manning levels.

1.2.5.1 The Government anticipates that changes in workload and the commensurate change in staffing will mandate adjustments from the contractor’s initial proposed staffing solution to that required at time of implementation. As such, the Government anticipates the need for modifying the workload data and seeking a revised staffing solution after award decision and prior to award or post award via a contract modification.

1.2.6 Given the nature of logistics support, the near certainty of fluctuation, and the complexity of the program, robust accounting processes / procedures are paramount to the successful administration of this effort. Support is resourced by base funding, unit funding (sometimes referred to as reimbursable) and in certain instances other to-be-determined sources. Due to the nature of this complicated funding situation the need for accurate tracking of multiple, simultaneous funding streams is required. The contractor shall ensure accurate tracking, invoicing and reporting of all funding on a reoccurring basis, typically not to exceed once per week. In some instances the frequency of reporting may be inversely proportional to the level of incremental funding applied to the effort (e.g., less funding may require more frequent reporting). The contractor shall ensure its accounting processes are able to support multiple jobs, shops, and customers.

All contractor employees must have the ability to accurately apply time for services rendered to the applicable 'job' and ultimately to the appropriate funding allocation.

Additionally, in order to accurately and fairly apply the overall project costs across the

April 2018 Section C – 1 Page 5 effort, the contractor shall ensure it follows the prescribed method for applying Project Management costs. In some instances this will require the contractor to apply the Project Management cost elements proportionally across all CLINs or specified CLINs. Failure to accurately report or to properly assign employee time to the correct line of funding will be grounds for adverse contract action up to and including termination.

1.3 Contractor Personnel Requirements

1.3.1 The services provided under this contract are strictly non-personal in nature.

Under this contract, no employer-employee relationship will exist between the Government and the contractor and/or between the Government and the contractor’s employees. No contractor employee will be directly supervised by the Government. All individual employee assignments, and daily work direction, must be given by the contractor. If the contractor believes any Government action, inaction or communication would create a personal services relationship, or appearance of, between the Government and any contractor employee, the contractor shall promptly notify the contracting officer. Additionally, the contractor shall ensure all contracted employees fully understand the Government–contractor relationship. All contractor employees must be fully aware that Government personnel do not have direct authority over contractor personnel. Additionally, all contractor employees must fully understand that only the KO has the authority to change the terms of the contract and only the KO has authority to direct work. Both the KO & COR can provide guidance.

1.3.2 The contractor shall provide the appropriate amount of personnel with required training, skills and experience in order to accomplish the work required under this PWS.

Additionally, the contractor must exercise due diligence in its hiring practices to validate required skills and ensure employee probity. Moreover, the contractor shall provide its employees with detailed instruction on Government policies and regulations in the areas of safety, security, and environmental compliance as they pertain to the operations specified or implied in this PWS and subsequent modifications. The contractor shall not allow any employee that is not certified, trained or licensed for a particular task to perform such work.

1.3.2.1 The Government has determined that certain positions for the purpose of ensuring the contractor can satisfy minimum experience, education and/or credential requirements are key and essential. A list of these positions is provided in TE 1G-005 Key and Specified Non Key Positions. The contractor shall provide the definitive listing and associated Resumes of all its key personnel to the contracting officer within ten (10) calendar days after notice to proceed date. Key positions must be filled within 24 hours of being vacated, as a temporary mitigation and filled within 30 days with a permanent employee. The COR must be notified immediately upon temporary replacement of key personnel and the contracting officer must be notified within 72 hours. Key personnel will not be permanently replaced without prior notification of the contracting officer. Prior to

April 2018 Section C – 1 Page 6 employment, the contractor will provide a resume for personnel proposed to permanently fill key positions. The Government reserves the right to review qualifications. Contractor personnel that are in or expected to fill a key position may require a SECRET security clearance at time of notice to proceed. Named Key Positions are to be not less than one

(1) FTE.

CDRL PM-01 Contractor Employee Information CDRL PM-02 Key Position Resumes

1.3.2.1.1 The Government has also determined that certain positions are vital to the effort, but may not require clearances or other specific attributes for success of the effort.

Although these positions are not key, the Government has determined that these personnel are likely to have skills or knowledge that is distinct to supporting this effort and are needed to enhance mission performance and allow flexibility within each task area.

These positions may or may not be Service Contract Act applicable (e.g. travel office customer support). These key positions are listed in TE 1G-005 Key and Specified Non Key Positions. The contractor need not provide resumes for non-key personnel but must provide TE 1G-002 Contractor Employee Information List.

CDRL PM-01: Contractor Employee Information

1.3.2.1.2 The contractor shall provide first line supervisors required for completion of the PWS requirements. Typical supervisory duties include tasks such as, but not limited to:

conducting employee orientation and training; assigning work; evaluating and rewarding performance; counseling and taking corrective action; reviewing and approving time records; reviewing and approving time off / leave requests; resolving complaints;

developing the staff; mentoring, and coaching / motivating to establish an effective team;

resolving issues and recommending actions to improve delivery of services to the customers; participating in or conducting meetings; evaluating plans; and preparing reports, plans, and working instructions.

1.3.2.2 The contractor shall establish and maintain an appropriate employee occupational reliability program (ORP). The ORP, a formal security and safety reliability program, will serve to ensure that individuals working in positions afforded access to certain materials, facilities, and programs are contractor-certified to meet the highest standards of reliability and physical and mental suitability before such access is granted.

The ORP must identify which positions are required to be certified in accordance with the appropriate local guidance, Federal laws, and Army regulations (e.g., AR 190-11 for arms, ammunition and explosives). The contractor shall ensure all required interviews, background checks, and forms are up to date and on file at all times. Requirements vary by activity; therefore, the contractor shall be responsible for determining the training, documentation and suitability for its employees and must comply appropriately. The contractor’s ORP is subject to Government review. Failure to establish and maintain a suitable ORP will be grounds for negative contract actions up to and including termination.

1.3.2.3 The contractor shall develop a training program addressing both Government training and contractor-provided training to ensure contractor personnel are trained and

April 2018 Section C – 1 Page 7 required skills are maintained to accomplish the requirements of this effort. Additionally, the Government will, at its discretion, provide training to support new systems and upgrades to existing systems and equipment required to be fielded. When the contractor is advised of mandatory or other Government sponsored or directed training, the Contractor shall request, in writing to the KO, authorization and approval to attend such training. After the employee successfully completes Government approved training for contractor employees, the Government will reimburse contractor for costs associated with the training, to include travel and per diem. Reimbursement will be limited to one (1)-time per identified position and training course. All contractor personnel attending cost-reimbursable seminars, symposiums, or user group conferences must be justified by the contractor that attendance is mandatory for the performance of a task order requirement and must have COR concurrence and KO approval. Approvals will be obtained in accordance with FAR 31.205. The contractor shall maintain records of all accomplished training.

CDRL PM-03: Training Plan

1.3.2.4 The contractor shall provide a licensing / certification program that validates the abilities of contractor personnel to operate the vehicles and equipment necessary for use during this effort. In accordance with Department of Defense Directive (DODD) 4500.36- R, DOD contractor personnel must comply with state licensing requirements and local motor vehicle laws. Contractor employees assigned to operate Government furnished equipment in the performance of this contract must be certified, by the contractor and at the contractor's expense, as being fully qualified to operate the vehicles or equipment to which they are assigned. Contractor personnel who operate Government furnished equipment must possess a valid state driver's license or a Commercial Driver’s License (CDL), if required. A record of required licensing / certification(s) and status of each employee will be available to the Government upon request during normal business hours or at any time following damage, destruction to Government property or following any contractor or Government employee injury resulting in lost time from work or requiring medical attention.

CDRL PM-04: Personnel Qualification and Certification Report

1.3.2.5 The contractor shall ensure new or reassigned personnel are familiar with Government specific environmental, safety, and emergency rules, regulations, and procedures such as AR 600-63, Army Health Promotion, installation smoking policy;

installation safety and fire prevention; Hazard Communication (HAZCOM) and Hazard Waste and Emergency Response (HAZWOPER) guidance; Threat Awareness and Reporting Program (TARP); severe weather delay and base closure reporting responsibilities.

1.3.2.6 The contractor shall ensure all contractors with security clearances receive annual TARP training by a counter intelligence (CI) agent or other trainer as specified in

AR 381-12.

April 2018 Section C – 1 Page 8

1.3.3 The contractor shall ensure that all contractor personnel meet the physical requirements to perform the function(s) and task(s) to which they are assigned. This may include performing work in conditions of inclement weather, extreme heat and cold, high/low humidity, blowing sand and dust, and working in confined spaces and at heights.

1.3.4 Contractor employees or representatives will, at all times, be clearly identified as such and must be distinct from Government personnel. Contractor employees must not act, advertise, or willfully appear to be Government employees, agents, or representatives. Contractor employees are required to appropriately identify themselves as contractor employees. Contractor employees will be introduced as contractor personnel and must wear contractor furnished identification badges that display the employees name, photograph and company name in a conspicuous place on exterior clothing, above the waist, except when safety or health reasons prohibit. Upon termination of this contract or the employment of any individual, the contractor shall destroy the affected individual’s badge(s). For additional guidance reference Army Contracting Agency Contracting in the Workplace Guide at:

http://www.atsc.army.mil/tcmlive/srp/downloads/ContractorsintheWorkplace.doc

1.3.5 Contractor personnel must be appropriately dressed, including individual protective clothing and equipment, for the work to be performed. At no time will contractor employees, or representatives wear or display any clothing, garment or accessory that is offensive, racial, gang-related, otherwise derogatory, or contrary to the Army values.

Government rules and policies, regulations, laws, directives and requirements which are in place or issued during the contract term relating to law, order, and security are applicable to all contractor employees. Contractor personnel who violate such rules, policies, regulations, laws, directives or requirements may be denied access to the installation, either temporarily or permanently. The contractor shall provide employees with appropriate dress code information for their required functional area.

1.3.5.1 Contractor employees representing the installation, or any Government entity while in a duty status will be professionally dressed at all times. Contractor employees operating busses, vans or otherwise transporting ‘customers’ (customer is defined as anyone other than the contractor’s employees) while on duty will be clean in appearance and appropriately dressed. Male contractor employees must wear long pants (no ‘clam diggers’, shorts, or athletic pants), collared shirts (long or short sleeve with no logos or commercial designs other than the contractor’s insignia) and closed toed shoes. Female contractor employees must be clean in appearance, with appropriate pants / pant-skirts and closed toed shoes. Female contractor employees must wear appropriate collared blouse, sweater or other appropriate garments (long or short sleeve with no logos or commercial designs other than the contractor’s insignia), however, leggings, yoga pants and other types of athletic or faddish clothing are not authorized. All employees’ clothing must be free of rips, tears, significant stains or other damage.

1.3.5.1.1 Contractor employees shall not wear Bluetooth headsets while on a duty status.

Headgear such as baseball hats, cowboy hats are not authorized except as issued by the

April 2018 Section C – 1 Page 9 contractor for wear while on duty. Other types of contractor issued hats for use during inclement (hot and cold weather) are authorized. All headgear (hats) will be worn as intended, straight and square on the head. Backwards or off-center wear, addition of bandanas, or other decorations is not permitted (exception: military insignia (e.g.

parachutist badge) or other military affiliation is authorized if in good taste and not contrary to the effort).

1.3.6 The contractor shall not hire any person whose employment would result in a conflict of interest or employment that is prohibited by the latest DoDD 5500.7.R entitled “Joint Ethics Regulation”.

1.3.7 The contractor shall not employ persons considered by the Government to be a potential threat to the health, safety, security, general well-being or mission of the Installation and its population.

1.3.8 Employment of off-duty military personnel or Government civilian personnel is permissible provided such employment does not contravene the policies set forth in DoD Joint Ethics Regulation 5500.7-R as determined by local Staff Judge Advocate (SJA).

1.3.9 The contractor shall ensure all employees working under this effort possess basic proficiency in the English language (reading & writing) if required to interface at any time with Government employees, other contractors or members of the Military. Additionally the contractor shall ensure all employees possess basic arithmetic, typing/keyboarding, customer service skills required to accomplish assigned tasks.

1.3.10 Contractor employees shall not loiter in any working or patron area. Upon completion of their assigned duties, employees will depart the facility, if not their regular place of duty, and if no follow on actions are required within a reasonable amount of time.

Only authorized personnel are to be present in contractor work areas.

1.3.11 The contractor shall establish a drug-free workplace and ensure all employees are drug-free, verified prior to their start of work on this effort. The contractor will establish a random drug screening program with testing (≥10% of its employee population per month) that requires every employee to be tested at least once yearly. The contractor will not allow any employee who has possession of, or who is under the influence of alcohol or illegal / hazardous drugs to perform work under this effort. Additionally, the contractor will follow testing guidelines of AR 600-85 & DoDI 1010.16 and the Department of Health and Human Services (HHS) mandatory guidelines for Federal Workplace Drug Testing Programs for all Testing Designated Positions (TDPs).

1.3.12 All contractor employees assigned or designated for key positions that require a SECRET security clearance will obtain it prior to start of work. Other contractor personnel must possess the appropriate security clearances as prescribed in the DD 254 provided for this effort prior to start of work. Upon notification that an employee has been denied a SECRET security clearance or is in any manner incapable of obtaining a SECRET

April 2018 Section C – 1 Page 10 security clearance that employee will be removed from performance on this contract. Any deviation from this standard will be defined in subsequent modifications. Contractor employees with access to restricted areas or classified data will be subject to additional security requirements. Upon request, the contractor shall ensure employees complete questionnaires and other forms for applicable security levels. Failure to obtain required security clearances will not constitute a reason for non-performance. The Government will not sponsor interim clearances. Contractor personnel that are in or expected to fill a position requiring a security clearance, as identified in TE 1G-005, must have the appropriate security clearance prior to starting work. The contractor is responsible to ensure anyone requiring access to information has the appropriate clearance.

1.3.13 All contractor personnel required to access a Government installation or computer network in performance of their duties under this effort must possess a Common Access Card (CAC) if otherwise eligible; non-CAC eligible Contractor employees must possess the appropriate Government issued identification for entry to the installation (e.g. DA Form 1602), as required. The Government will issue a CAC to all qualified contractor employees performing work under this contract in accordance with Homeland Security Presidential Directive-12 (HSPD-12), Office of Management and Budget (OMB) guidance M-05-24, Federal Information Processing Standards Publication (FIPS PUB) Number 201, and the Department of Defense, and Directive Type Memorandum (DTM) 08-003.

Upon notice to proceed the contractor will provide the name, telephone number, and e-mail contact information for their Facility Security Officer (FSO) or Security PPOC through the KO to the servicing Government Security Office. The servicing Government Security Office will contact the FSO/POC and provide specific instructions on the electronic submission of background investigations (SF 85 and FD 258 Fingerprint Card) in accordance with HSPD-12 and OPM guidance. The servicing Government Security Office will provide verification of existing investigations for personnel transitioning from other contracts. The Government reserves the right, in its sole discretion, to refuse to issue a CAC to any employee or to revoke one for security or other reasons. The contractor must have a pre-hiring system in place to ensure probability and eligibility to receive a favorably adjudicated NAC-I.

1.3.13.1 Contractors that require a CAC (before CAC issuance) must, at a minimum, have a favorably adjudicated National Agency Check with inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Physical access to a DoD facility and/or access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on favorable review of the FBI fingerprint check and successfully scheduled NACI at the Office of Personnel Management.

April 2018 Section C – 1 Page 11

1.3.13.2 Contractors that do not require a CAC, but require access to a DoD facility or installation must comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by Government representative), or at OCONUS locations, in accordance with status of forces agreements and other Theater regulations.

1.3.14 The contractor shall be responsible for out processing its personnel. In accordance with FAR 52.204-9, all out-processing documentation must be provided to the COR.

CDRL PM-05: Employee Installation Clearing Report

1.4 Contractor Planning, Resource Management

1.4.1 The contractor’s normal duty hours will be commensurate with the work being performed or as needed in order to properly support the installation, customer, or unit.

The hours of operation must be in accordance with TE 1G-003, Hours of Operation, excluding Federal holidays. The contractor may request variations in hours for particular area of effort in order to provide better support or reduce cost. Additionally, requests to modify hours due to holidays or other events may be submitted. Any variations from the normal hours must be approved by the COR; and the KO if there are costs involved.

1.4.1.1 If the Senior Mission Commander or Installation (Garrison) manager declares an installation ‘closed’ or road conditions ‘red’ or ‘black’ [or otherwise deemed unsafe for routine travel/use] due to inclement weather, the contractor will determine which, if any employees will be required for, or must continue on, duty. Any employees not able to report will be absent in accordance with FAR 52.249-14, excusable delays. The labor costs of absent employees due to weather or other allowable causes are not reimbursable. At no time will the contractor invoice the Government for work not performed (absent or early departure as listed above). The remuneration of contractor employees for lost time due to weather or other allowable causes is at the sole discretion of the company and is not an allowable cost under this effort.

1.4.1.2 The Federal Government observes the following holidays and except for emergencies, 24/7 operations, or as otherwise noted in this PWS or subsequent modifications, Government personnel in CONUS locations (to include Alaska and Hawaii) will not be available on the following days:

New Year’s Day First day of January (or as observed) Martin Luther King, Jr. Birthday Third Monday of January Presidents Day Third Monday of February Memorial Day Last Monday of May

April 2018 Section C – 1 Page 12

Independence Day Fourth day of July (or as observed) Labor Day First Monday of September Columbus Day Second Monday of October Veterans Day 11th day of November (or as observed) Thanksgiving Day Fourth Thursday of November Christmas Day 25th day of December (or as observed)

1.4.1.3 Installation Commanders historically grant military personnel (Enlisted and Officers) training holidays (for example, Christmas Exodus) in addition to the ten Federal holidays listed above. Training holidays are not considered a day of excused absence for the Government civilian work force or contractor employees. If a training holiday affects scheduled Contract work or access to facilities, the work in affected facilities may be rescheduled to compensate for the training holiday. However, announced training holidays or Exodus of military personnel may provide the contractor with an opportunity for unrestricted access to facilities/areas or uninterrupted performance of work (i.e.

training facility/area maintenance and supply inventories). The contractor shall take full advantage of such opportunities by planning maintenance or other activities that are better accomplished when Military personnel are not present or using required / supported facilities.

1.4.1.4 The contractor is expected to adjust normal workday personnel support requirements to reduce any requirements for overtime. Overtime hours are normally required to respond to emergencies, unusually heavy workloads, and unexpected situations that may occur due to unforeseen service requirements. If circumstances indicate the potential need for overtime in order to accomplish a task, the contractor shall request in writing the overtime hours to the COR for endorsement. The COR will then submit the endorsed contractor’s overtime hours request to the KO and obtain written approval from the KO in advance of the work. The KO’s written approval will be provided to the contractor and the COR. Overtime rates must be reimbursed at the required rates in the Collective Bargaining Agreement (CBA) or Service Contract Act (SCA) respectively or at the rate(s) proposed and accepted for SCA positions. For the reimbursement of overtime for Exempt positions, if applicable, those labor rates will be negotiated prior to the incurrence of any costs. All overtime requests will include the overtime rates to be charged, the estimated number of hours applicable at each rate (both exempt and non-exempt if applicable) and the estimated total charge associated with the overtime request.

This estimated total, when approved by the KO, represents the not to exceed amount.

Additional approval must be sought prior to exceeding the estimated total. Overtime will not be authorized to compensate for shortcomings in contractor performance. Approvals for using overtime must ordinarily be prospective, but, if justified by emergency circumstances, approvals may be retroactive. In the event of an emergency and the KO is unavailable to provide written approval prior to the commencement of the work, the contractor will document the necessity for the overtime and submit in writing, along with COR concurrence, to the KO for approval. It is the responsibility of the contractor to verify sufficient funds are available to cover the expense associated with the overtime. The KO will provide retroactive approval, assuming confirmation of availability of sufficient funds, April 2018 Section C – 1 Page 13 in writing per FAR 22.103-4 (i) for work performed which has been justified appropriately and meets the guidelines established in this paragraph.

1.4.2 The contractor shall address, in detail, its procedures, personnel, and the means to accomplish mission requirements without delay in the event of sudden or unusual events that could impact the contractor's performance and contract requirements such as, but not limited to mobilization, terrorism, natural disaster, utility outages, or labor disputes. The Government will not supplement the contractor’s work force. The contractor shall ensure personnel required to accomplish tasks designated as ‘mission essential personnel’ report to assigned work locations (or Government Continuity of Operations Plan (COOP) designated facilities) and perform required tasks, regardless of weather or security conditions. Government will identify tasks qualifying performers as essential personnel as applicable with the contractor providing a list of essential personnel required to perform those tasks to the COR. The COR will be responsible for providing Government security personnel with a list of contractor ‘mission essential personnel’ to enable access to Government facilities when ‘non-essential’ personnel are barred. Contractor will operate in accordance with DoDI 1100.22, ‘Continuation of Essential DoD Contractor Services during Crisis’. The contractor shall include a strike contingency plan as part of its Plan in accordance with FAR Clause 52.222.1, Notice of Labor Disputes. The contingency plan will be submitted to the Government as specified in CDRL PM-06.

CDRL PM-06: Contingency Plan

1.4.2.1 The contractor shall support contingencies and provide services in the event of natural disasters, uprisings, civil disturbances, and other crises. Contingency operations of this nature will be within the PWS requirements of supply, maintenance, and transportation, however, the effort(s) may require work at remote sites, in dangerous locations, conducted in extreme temperatures (high / low), be subjected to blowing sand, dirt and debris, at heights or in confined spaces. This work will likely have very short response times where the contractor may have to use existing staff, ramp up quickly and travel on short notice (air, rail, and road). The contractor shall include in its contingency plan processes to ramp up, travel and begin work within 72 hours of notice to proceed from the KO.

1.4.3 Due to the nature of military operations and the associated logistics support, a higher level of effort than forecasted may be required (limited in duration or sustained efforts). This includes support to such programs as: mobilization, demobilization of forces;

deployments, redeployments of forces; equipment maintenance; rapid fielding of organizational clothing and individual equipment (OCIE); supply support activity (SSA) operations or other efforts to be determined (TBD). Additionally, the contractor shall provide a management and supervisors list utilizing TE 1G-002 as outlined in CDRL PM-

01. The list must provide emergency contact information for all key personnel when not present at the work site. The contractor shall be prepared and respond to emergency situations by providing an appropriate workforce for critical efforts within two hours of notice from the KO/COR.

April 2018 Section C – 1 Page 14

CDRL PM-01: Contractor Employee Information

1.4.4 When required and directed by the KO, the contractor shall provide technical support or assistance at customer locations within the Detroit Arsenal area of responsibility. The impact of this additional customer support to current workload / capability must be assessed by the contractor prior to the assistance being provided. If the support or assistance is anticipated to impact cost or mission capability, the contractor must contact the COR prior to performing support or assistance.

1.4.4.1 The Government may elect, at its discretion, to transition certain tasks or requirements to or from the contractor. The Government will (via the contracting officer) submit a request for proposal to the contractor for any functional area being performed by military. The contractor shall prepare a transition-in plan from the notice to proceed through full performance.

1.4.4.2 The Government may elect, at its discretion, to transition certain tasks or requirements to or from the contractor. The Government will provide (via the KO) notification to the contractor indicating the functional area(s) being performed by the contractor that will be assumed by the Government and the anticipated date of the assumption of the effort. The contractor shall prepare a transition-out plan and the appropriately adjusted proposal identifying the de-scoped portion of the effort. The contractor may be required, at the contracting officer’s discretion, to remain on site past the transition out in order to provide technical assistance to the assuming unit. This additional technical assistance is subject to the requirements set forth in paragraph 1.4.4 of this PWS.

1.4.5 The contractor shall provide and have on-site a Project Manager (PM) no later than the start of work and throughout the period of performance of this effort. Additionally, utilizing an existing staff member, the contractor will designate an alternate PM to be available in the event the Project Manager is absent or otherwise unavailable. The contractor’s Project Manager and designated alternate must be authorized to act on behalf of the contractor for all matters relating to this contract. The contractor shall provide the Project Manager (and alternate) name and contact information in writing to the Contracting Officer. The Project Manager or designated alternate must be on duty at or near Detroit Arsenal and available during normal operational hours and must be available for contact with the Government during all other times. The Project Manager or designated alternate is required to attend briefings, conferences, and other Government designated meetings as required in the execution of this effort or as requested by the COR. The contractor shall provide information in accordance with CDRL PM-01.

CDRL PM-01: Contractor Employee Information

1.4.6 The contractor will ensure an effective and efficient transition-in at contract start and an effective, efficient transition-out at conclusion of the contract. The transition-in, being part of the base year of this effort, will commence at Notice to Proceed (NTP) date issued by the KO and will continue until full operational capability (FOC), not to exceed

April 2018 Section C – 1 Page 15

30 days. The contractor will provide a transition-in plan in accordance with CDRL PM-07 Transition Plan.

CDRL PM-07 Transition Plan

1.4.6.1 At contract end, the contractor will ensure an effective and efficient transition to incoming contractor. The contractor will provide a transition-out plan in accordance with

CDRL PM-07.

CDRL PM-07 Transition Plan

1.4.7 The contractor shall provide its staffing by cost center, or shop monthly along with the associated work order information. This is also referred to as a contractor manpower equivalent (CME) shop spread. This calculation identifies the contractors labor against the amount of work performed for any given month. Cost centers without workload information such as administrative, will provide the CME staffing only.

1.4.7.1 The contractor shall, not less than quarterly or as directed by the COR / KO, perform a formal review of the base levels of support /…