7._UpArm_PWS_FY17__PWS_(New).pdf

Revised 19 May 2016

PERFORMANCE WORK STATEMENT (PWS)

VEHICLE LEASING FOR

LEBANON (2017)

1.0 GENERAL INFORMATION

Description of Services/Introduction: The contractor shall provide all equipment, tools, materials, supervision, and other items and non-personal services necessary to maintain the vehicular leasing and maintenance requirements as defined in this Performance Work Statement (PWS). The contractor shall furnish modified vehicles of brands which are prevalent in Lebanon, to an armored vehicle configuration. The contractor shall perform to the standards listed in this contract.

(a) All vehicles will be Left Hand Drive, with seating for four (4+) to six (6) passengers, export model, and configured for the Lebanon region. Up-Armored vehicles shall be Sport Utility Vehicles (SUV’s), sedans, and trucks.

(b) The appearance of the base vehicle (interior and exterior), shall be maintained to OEM characteristics.

The appearance of the vehicles must be inconspicuous. Vehicle acceleration, braking, and cornering after armoring mass weight on dry surface will allow for positive control at all times. Impacts on interior environmental features, including noise levels, HVAC, lighting, and sound systems shall be minimized and such systems shall perform to the original OEM specifications.

(c) The initial task order issued must be fulfilled within thirty (30) days of receipt . After the initial requirement has been fulfilled, the contractor will have fourteen (14) calendar days of receipt to fulfill all new requirements issued via task order. The maximum order for future requirements will not exceed 5 vehicles.

1.1 Background:

The U.S. Government requires Vehicular Assets to perform the movements of personnel to various camps throughout Lebanon.

1.2 Objectives:

Support the the U.S. Government mission by providing up-armored commercial vehicle leasing.

1.3 Scope:

The contractor will provide the leasing of vehicles at various camps as directed throughout Lebanon. All vehicles and associated equipment shall be safely operable and shall meet Host-Nation Safety standards or higher (http://www.ntsb.gov/). The vehicles shall meet the intended functions and operations of like new conditions and be in accordance with this Performance Work Statement (PWS), the contract and local laws and regulations.

1.3.1 Vehicle Leases will be established on a 12-month cycle. The Contractor shall be able to, upon the request from the Government to execute short-term leases not to exceed 180 days for unforeseen leasing requirements or Surge activity.

1.4 Period of Performance:

The period of performance shall be for one (1) Base Year of 12 months and (4) 12-month option years. The Period of Performance reads as follows:

Period of Performance 1 31 March 2017 through 30 March 2018

Period of Performance 2 31 March 2018 through 30 March 2019

Period of Performance 3 31 March 2019 through 30 March 2020

Period of Performance 4 31 March 2020 through 30 March 2021

Period of Performance 5 31 March 2021 through 30 March 2022

Option to Extend Period 31 March 2022 through 30 September 2022 (maximum)

1.5 Installation Access:

http://www.ntsb.gov/

Access to bases and camps will be in accordance with current Lebanese badging procedures and installation access policies.

The contractor must also be able to gain access to the US Embassy, Beirut.

1.6 Security Requirements:

Contractors must meet security requirements and comply with local policies for accessing military installations. Security requirements for Lebanon will be determined at the time of Contract Award.

1.7 Prohibited Countries:

1.7.1 Citizen of the countries listed below are not allowed installation access:

Cuba

Libya

Democratic People’s Republic of Korea

Iran

Syria

Sudan

1.7.2 Citizens of the countries listed below are permitted to apply for installation access; however a name-check with the U.S. Embassy must be conducted in addition to the routine QMOD/QMOI Background Investigation.

Russia

People’s Republic of China

Socialist Republic of Vietnam

1.9 Identification of Contractor Employees:

All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. Contractor personnel shall carry at all times the appropriate documentation required by Lebanon law and military regulations to access all camps, outposts, airports, naval/commercial sea ports, including border crossing documents and driver’s license.

1.9.1 Contractors must ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.10 Quality Control:

The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractors’ quality control program is the means by which he assures himself that his work complies with the requirements of the contract.

1.10.1 The contractor is responsible for carrying out its obligations under the contract by controlling the quality of services; tendering to the Government for acceptance only those services that conform to the contract requirements;

and procedures and processes for services to ensure that services meet contract performance requirements. The contractor is also responsible to provide and maintain an inspection system that is acceptable to the Government;

gives the Government the right to make inspections and tests while work is in process and make available to the Government complete records of its inspection work. The contractor shall submit a quality control plan within ten (10) days of contract award. The plan shall include, as a minimum, the following to cover all operations, both onsite and offsite, including work by subcontractors, fabricators, suppliers, and purchasing agents, and a description of the quality control organization to demonstrate a manager of quality control and sufficient number of additional qualified personnel to ensure contract compliance. Included also shall be procedures for tracking deficiencies from identification through acceptable corrective action.

1.11 Quality Assurance:

1.11.1 The Government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the maximum acceptable defect rate(s).

1.11.2 The Government has the right to inspect and test all services called for by the contract, to the extent practicable at all places and times during the term of the contract. The Contractor shall not limit or hinder the Government’s access to places (to include services performed by sub-contractors) where services are being performed. At its discretion, the Government may or may not notify the Contractor in advance.

1.11.3 Quarterly audits will be conducted by the Contracting Officer’s Representative (COR) to ensure that the contractor’s performance is in accordance with the QASP.

1.11.4 The contractor shall make available to the government upon request, all of its manufacturing and quality performance documentation which is necessary to complete the VIR including: ballistic performance data for all armor, transparent and opaque, test reports and certifications regarding optical clarity, distortion and defects to the US Government. Ballistic performance certifications for each lot of armor materials must either be certified by an independent laboratory, or follow an approved, documented contractor certification process, which is periodically validated by an independent certification lab in accordance with Government standards. The contractor shall retain all such records for the period of performance of this contract.

1.12 Contracting Officer’s Representative (COR):

The COR will be identified to the Contractor at time of contract award. A letter of appointment shall be issued to the COR stating the responsibilities and limitations of the COR. The COR is not authorized to change any of the terms and conditions of the contract or task orders.

1.12.1 Contract Manager:

The Contractor shall provide a Contract Manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer within 24hrs of contract award. The contract manager or alternate shall speak, read and write English and have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The Manager shall be the central point of contact with the COR and Contracting Officer for performance of all work under the contract.

1.13 Personnel:

1.13.1 The contractor shall advise the COR immediately of any changes in personnel. “Immediately” for the purpose of this notification shall mean: The beginning of the next regular business day.

1.14 Qualified Personnel:

The US Government retains the right to disqualify the operators if they are unfit to perform. The US Government is not liable for any injury incurred by the contracted personnel while they are on or off site on or off mission. The contractor is responsible for his personnel; failure to meet performance requirements or to personnel issues places the contractor at risk of penalties for non-compliance.

1.15 Special Qualifications:

The contractor’s employees must be trained, qualified and properly licensed to perform maintenance on the contractor's assigned vehicles and equipment. The contractor is responsible to maintain qualified drivers. If employees shall be driving a vehicle onto the camp, then the person shall, have a copy of their valid driver’s license, vehicle registration for the vehicle they shall be driving, Insurance and a copy of their Installation access badge, unless it is in combination with an installation access.

1.16 Post Award Conference / Periodic Progress Meetings:

The Contractor agrees to attend any post award conference convened by the contracting activity in accordance with Federal Acquisition Regulation Subpart 42.5. The Contracting Officer, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the Government views the contractor's performance and the contractor will apprise the Government of problems, being experienced. If necessary, the contractor will also notify the contracting officer (in writing) of any work being performed, that the contractor considers over and above the requirements of the contract. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.17 Government Remedies: This solicitation includes and the resulting contract will include FAR 52.246-4.

1.18 Recognized Holidays: Not Applicable.

1.19 Hours of Operation / Place of Performance:

The contractor is responsible for servicing assets under contract 24 hours per day, 7 days per week as mission dictates.

Operating hours under normal circumstances should be based on a 12 hour duty day 7 days per week on average, with the ability to increase to 24 hours per day.

1.19.1 Leasing of equipment and maintenance of vehicles is a daily operation (for both annual and short term leases), beginning at 0001 and ending at 2400 each day. The contractor must, at all times, maintain an adequate work force for the uninterrupted performance of all tasks defined within this statement of work when the Government facility is not closed. The Contractor shall at all times, including during shift change; maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS.

1.19.2 Contractor shall be responsible for safeguarding all government property. At the close of each work period, government facilities, equipment, and materials shall be secured.

PART 2

2.0 DEFINITIONS

Acceptance Inspection: An inspection performed by the COR or government representative on all vehicles, trailers and associated equipment prior to the Government accepting use of equipment. This inspection shows the overall condition of the vehicle. Discrepancies must be fixed before putting the vehicle in service.

Accident Repair: Repairs required as a result of collision; regardless of whether the object collided with a vehicle, or whether the vehicle requiring repairs was the moving unit.

Criminal Act: A violation of criminal law.

Contracting Officer Representative (COR): are qualified individuals appointed by the Contracting officer (KO) to assist in the technical monitoring or administration of a contract.

DOL: Director of Logistics

Disabled Equipment: A damaged, worn out, or malfunctioning piece of equipment.

Defective Service: A service output that does not meet the standard of performance associated with it in the Performance Work Statement.

Disabled Vehicle: A damaged, worn out, or malfunctioning vehicle that is not capable of moving on its own without further damage to the vehicle or if movement would compromise the safety of the passengers.

Equipment: Includes military and commercial equipment as: tanks, troop carriers, fighting vehicles, cranes, container handling equipment, pallets, cargo and containers.

Fair Wear and Tear: The deterioration of items attributed to continuous usage. Fair wear and tear includes, but is not limited to, tire damage due to road hazards, windshield damage due to blowing sand and/or debris on roadway hitting the windshield, rocks and/or debris that are kicked up causing damage while driving, and damage done to running boards due to weight from individuals in body armor or outfitted in full rucksacks. Fair wear and tear excludes criminal and hostile acts.

Hostile Act: An attack or other use of force by a foreign force, terrorist unit (organization or individual).

ITO: Installation Transportation Office.

Like New Condition: Refers to functional ability, not appearance. The equipment/vehicles have been upgraded, refurbished, and/or overhauled to meet the equipment’s fully operational intent (to include safety).

NTSB: National Transportation Safety Board

Operational Equipment: Equipment that is able to safely and effectively perform its missions.

Operator – Individual Government employee.

PMO: Provost Marshall’s Office

PWS: Performance Work Statement

Quality Assurance: Those actions taken by the government to assure services meet the requirements of the Performance Work Statement.

Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

Quality Control: Those actions taken by a contractor to control the performance of services so that they meet the requirements of the PWS.

Random Sampling: A sampling method in which each service output in a lot has an equal chance of being selected.

Safely Operable: Meet all safety requirements In accordance with NTSB

Sample: A sample consists of one or more service outputs drawn from a lot. The number or outputs in the sample is the sample size.

Scheduled Maintenance: Prescribed inspections or servicing of equipment, accomplished on a calendar, mileage, or hours-of-operation basis.

TMP: Transportation Motor Pool

Unscheduled Maintenance: Maintenance that is not scheduled but is required to correct deficiencies and to restore the vehicle or equipment to a serviceable condition.

Shall: The use of the words “shall” or “will” before any performance requirement indicates a mandatory action on the part of the contractor to be in compliance with this contract.

Surge: An increase in vehicles due to unforeseen operational or mission requirements.

Part 3

3.0 Government Furnished Property, Equipment and Services

3.1 The U.S. Government is responsible for supplying the fuel used in rental vehicles in such that all items will be returned to the vendor with a minimum of 1/2 tank of gasoline. Items being returned for service will have a minimum of 1/2 tank of Gasoline. The Government will not provide any Facilities, Equipment, Materials and/or Services for this Contract other than stated in this PWS.

3.2 The Operator will be responsible for Monitoring fluid levels, tire pressure, lights, and keeping up with scheduled maintenance dates. Any additional discrepancies found by the operator will be reported to the contractor..

Part 4

4.0 Contractor Furnished Property, Equipment and Services

4.1 The Contractor shall provide specified vehicles and all services required to keep the vehicles in a safe, operational manner.

4.2 The Contractor shall provide a list of those services based upon vehicles ordered per task order.

4.3 The contractor shall deliver vehicles within the timeframe agreed to in this contract and must meet the minimum acceptance criteria provided herein. If the Contracting Officer determines that any vehicle furnished is not in compliance with this contract, the Contracting Officer shall promptly inform the contractor. If the contractor fails to replace the vehicle or correct the defects as required by the Contracting Officer, the U.S. Government may:

(a) Charge or off-set against the contractor any excess costs occasioned thereby

(b) Terminate the contract under the Default clause of this contract. Failure to pass the acceptance inspection in the timeframe specified may result in consideration for a monetary penalty.

4.4 License Plates, Registration, Inspections. The contractor shall be responsible for and will register, license and have the vehicle inspections completed, as required by the local rules, laws and authorities. The contractor shall provide the vehicles with local licenses plates and maintain them during the full length of the contract.

4.5 Delivery of Assets:

Delivery of all contracted assets shall take place at the US Embassy in Beirut, Lebanon. The contractor shall comply with the prescribed delivery timeline for new assets. If vehicles are not delivered within the identified time frame the contractor will risk possible contract termination for default. If a contractor is awarded a contract to provide a certain type of vehicle the contract shall not deviate from providing that type of vehicle. The contractor shall adhere to the prescribed mileage when delivering new requirements which is 15,000 kilometers at the time of delivery.

4.5.1 SFL will inspect the vehicle(s) upon delivery in accordance with the Vehicle Inspection Report (VIR) (see

Appendix A) and appropriate armor documentation (see Section 1.11.4)

4.6 Joint Inspection:

The Contractor or the Contractor’s Representative and the Contracting Officers Representative (COR) shall perform a joint inspection and shall document in writing the vehicle condition upon delivery and return of the vehicles. This will be the sole validating document used when returning the vehicles to the contractor. The following minimum criteria shall be met at the time of acceptance inspection. The Government shall accept or reject vehicles promptly after joint inspection. All assets under contract will be delivered to the Contracting Officer Representative or designated representative for an Acceptance Inspection. Any item delivered that does not meet the outlined requirements in this Statement of Work will be deemed “Rejected” and reported to the Contracting Officer in writing. This shall be annotated on the Acceptance Inspection sheet.

4.6.1 The Government will not be responsible for any damage or missing items not documented on the inspection checklist or for fair wear and tear. The Contractor and Government Contract Representative shall sign the inspection document. A joint inspection will be documented on a Transportation Department Leased Vehicle Inspection Check List. If the contractor fails to conduct a joint inspection or overlooks an item while conducting a joint inspection with a government representative the contractor will be held liable for all damage that was not identified at the time of inspection.

4.7 Records:

The contractor shall maintain records of transactions with the U.S. Government and shall be available for viewing upon request.

4.8 Key Control:

The Government will control keys or ignition fobs for vehicles upon delivery acceptance. Upon delivery the contractor shall provide at a minimum two dealership issued keys that operates the ignition, and to every compartment of that vehicle. Once the key/or remote is assigned to the customer, the customer will be held solely responsible for replacement(s) if the key is lost

4.8.1 The Contractor shall provide a Vehicle Key Pricelist. The Pricelist shall be given to the COR for verification and approval within 7 days of COR request.

4.8.2 The Contractor shall annotate on the acceptance inspection sheet remote devices that were not available at the time of delivery.

4.9 Vehicle Criteria:

4.9.1 Interior:

The vehicle(s) shall be free of excessive soil, rust, and damage. Upholstery shall be clean and free of cuts, burns, odor or stains. Windshields and other glass shall be free of breakage and cracks. The model year of the vehicle shall be no older than five years old from the current year or newer and the mileage on the odometer when first placed into service on the contract shall be less than 15,000 kilometers for all leases. The fuel tank shall be no less than 1/2 full.

4.9.2 Safety Items:

Each vehicle shall meet all Host nation safety requirements and have, as a minimum, the following working/properly mounted and placed safety features:

a.) Driver and front passenger airbags b.) Seatbelts for every seat c.) Dual side view mirrors d.) Windshield wipers e.) Emergency/parking brake f.) Fire extinguisher g.) First aid kit h.) Warning triangle(s) i.) Vehicle car Horn j.) Steel Belted Radial Tires matching in size: Tires shall include ‘run flat’ inner tire system devices fitted into all wheel/tires, including the spare tire systems that will enable the tire and wheel to maintain its normal functions and continue operating after being punctured or torn by road hazards and other road debris. Tires shall be capable of providing continued mobility under all terrain with zero air-pressure without failure under the following conditions; 4 flat tires, 5 miles at 30 mph, 1 flat tire 30 miles at 30 mph over any terrain. Wheels and tire run-flat assemblies shall withstand three rounds of 7.62 NATO rounds without a complete mobility k.) Spare tire and tools for changing tires

4.9.3 Heating and Air Conditioning:

Vehicles shall be equipped with working heating and air conditioning systems. Both systems shall operate at the manufacturer’s recommended levels.

4.9.4 Additional Features:

If the Government knowingly accepts a vehicle of less quality or features, it shall be annotated in writing. There will be no additional cost to the contractor or the Government. All factory equipment must be in manufacturers operating ranges. There can be no evidence of leaks, additional welding, or any modifications to components. All components must be affixed to the vehicle as they were originally installed at the factory. In addition to the features listed under each contract line item number (CLIN) all vehicles shall have the following minimum features.

a.) Power Locks b.) Power Windows c.) Anti-Locking Heavy Duty Brakes: Additional Requirement: Disc Brakes in both front and back with heavy duty rotors calipers and heavy duty pads.

d.) Power Steering e.) Automatic Transmission f.) Steel Belted Radial Tires matching in size: Additional Requirement: Tires shall include ‘run flat’ inner tire system devices fitted into all wheel/tires, including the spare tire, systems that will enable the tire and wheel to maintain its normal functions and continue operating after being puncture or torn by road hazards and other road debris. Tires shall be capable of providing continued mobility under all terrain with zero air pressure without failure under the following conditions; 4 flat tires, 5 miles at 30 mph, 1 flat tire 30 miles at 30 mph over any terrain. Wheels and tire run-flat assemblies shall withstand three rounds of 7.62 NATO rounds without a complete mobility kill.

g.) AM/FM Stereo h.) Spare tire and tools for changing tires (must handle weight of armor) i.) Two (2) complete set of keys that operate the ignition,trunks, hatches, and/or tailgates.

j.) Keys equipped with remote devices shall require that at the least one remote device be provided at time of delivery. If one device is provided at the time of delivery the other device shall be delivered no more than 10 working days after date of delivery of first device.

k.) Engine shall be a 4.7 liter or larger V-8 type engine powered by gasoline (benzene).

l.) Heavy-duty electrical and cooling group option minimum 200 amp total output from alternators.

m.) Highest (numerically) available limited slip rear axle.

4.9.5 Special Features:

In addition to the features listed in this PWS, individual orders may require a select number of SUV’s to have the following Special Features:

a.) Tinted Windows-the tinted windows should provide the vehicle with the ability to hide the identity of all passengers in the vehicle.

b.) GPS- GPS shall be preloaded with detailed street maps of Lebabon, have turn-by-turn directions with English voice prompts, a 4.3'' widescreen QVGA or larger, touch screen operation, high-sensitivity GPS receiver, FM transmitter to play phone calls through car stereo, a hands-free calling with built-in Bluetooth wireless technology, expandable memory, and should accept SD card for optional features.

4.9.6 Blank

4.9.7 Force Protection Features:

In addition to the features listed in this PWS individual orders may require the following add-on features as Force Protection Features (FPF) vehicles. All vehicles will be accommodated by a Headlight Flasher positive switch system repeater with multi-pattern. The strobes/emergency lights should be attached inside the grill area.

4.9.8 Appearance:

The appearance of the base vehicle (interior and exterior), shall be maintained to OEM characteristics. The appearance of the vehicles must be inconspicuous. Vehicle acceleration, braking, and cornering after armoring mass weight on dry surface will allow for positive control at all times. Impacts on interior environmental features, including noise levels, HVAC, lighting, and sound systems shall be minimized and such systems shall perform to the original OEM specifications.

4.9.10 Up Armored Feature:

The contractor shall provide a vehicle with entire armor package installed to either the Euronorm Standard (EN1063) B6 protection level or a US National Institute of Justice Standard (NIJ 0108-01) Level III .

The armor protection package includes installation of opaque and transparent armor for the entire vehicle and includes 360 degree horizontal protection, roof and floor armor. Floor protection level is for grenades. Opaque armoring shall be overlapped at all doors to prevent penetration through door posts and pillars. The armor protection package also includes:

(a) Vehicle Management System. Ballistic protection for the vehicle management system (engine computer) if located outside of the passenger compartment.

(b) Battery. Ballistic protection for the battery.

(c) Armor Maintenance Guide. English language, in accordance with details below, “Manuals” located in the appendix.

(d) Car jack. For changing tires must accommodate the weight of the vehicle after armoring. The jack also must be capable of providing enough vertical clearance to change the tire and wheel assembly.

(e) Tinted Glass. The rear passenger windows and the rear window shall be tinted according to local custom in Lebanon.

4.10 Vehicle Replacement:

Although the Contractor may replace the vehicle at any time with an equal or higher quality vehicle (based upon age and mileage, maintenance costs on that specific vehicle, factory recall, etc.); the contractor shall replace vehicles under the following conditions:

The vehicle has completed three years of service under this contract and any extensions thereof; or, The total vehicle mileage exceeds 100,000 miles

The vehicle has been returned to the Contractor three times to resolve the same maintenance complaint within a six month period, provided the complaint is not based on normal scheduled maintenance issues, or, the complaint is related to a cause other than fair wear and tear of the vehicle, or the Contracting Officer determines there are other mitigating circumstances that should require replacement of the vehicle.

5.0 Services

The following services shall be provided by the contractor:

5.1 Maintenance

The Contractor shall perform both scheduled and unscheduled maintenance at a facility it designates. The contractor will provide parts, labor, materials, supervision, and expertise necessary to complete required maintenance tasks.

Parts include those items that must be replaced due to fair wear and tear such as but not to limit to windshield wipers, tires, headlamps, filters, fluids, and lubricants at no additional cost to the Government. The contractor will replace any tire when the tread becomes less than 1/8 inch or when any unsafe condition is determined in writing by the COR.

Additionally, the contractor is responsible for replacing broken windshields and flat tires regardless of fault at no additional cost to the Government. Windshields and headlights that are pitted or impede the driver or passenger view will be deemed as non functional and will require replacement once identified in writing by the COR.

5.2 Maintenance Schedule

The Contractor shall provide a manufacturer’s maintenance schedule for each vehicle to the Contracting Officer or the Contracting Officer’s Representative upon delivery of the vehicles. If the manufacturer identifies two or more maintenance schedules based on usage and/or driving conditions of the vehicle, and the Contractor does not indicate which schedule shall apply to the vehicle the Contractor shall be responsible for any and all damages done to the vehicle.

5.3 Scheduled Maintenance

The Contractor shall perform scheduled services in accordance with the identified manufacturer’s maintenance schedule at no additional cost to the Government. The contractor shall provide a like vehicle as a temporary replacement without charge at the same time the vehicle was turned-in for maintenance. (i.e. Maintenance, Break-down, Faulty parts, etc.)In addition to the required scheduled service, the Contractor shall perform a safety inspection of the following items and repair or adjust as necessary to comply with manufacturer’s specifications: all fluid levels;

vehicle external lights and signals; tire tread and pressure; brakes for wear; and wheel alignment (unless specifically identified in the maintenance schedule). Scheduled services will be made available seven days per week regardless of locally observed off days. Additionally, all locations that have a vehicle will require scheduled maintenance from those assigned locations.

5.4 Unscheduled Maintenance

The Contractor shall be responsible for all unscheduled maintenance, to include all labor, equipment, parts, and materials. The costs of unscheduled maintenance shall be that of the Contractor unless the maintenance is caused by other than fair wear and tear. Damages such as door dings or minor scratches are considered normal wear and tear. If an unscheduled service cannot be completed within 24 hours, the contractor shall provide a like (similar, unless otherwise approved by the ITO) vehicle as a temporary replacement without charge at the same time the vehicle was turned-in for maintenance. In addition to the required unscheduled service, the Contractor shall perform a safety inspection of the following items and repair or adjust as necessary to comply with manufacturer’s specifications: all fluid levels; vehicle external lights and signals; tire tread and pressure; brakes for wear; and wheel alignment (unless specifically identified in the maintenance schedule). Scheduled services will be made available seven days per week regardless of locally observed off days.

5.5 Records Keeping

The Contractor shall maintain vehicle records for a minimum of 6 years and make such records available to the US Government upon request.

5.6 Maintenance Report

The Contractor shall provide to the COR or designated representative a daily electronic status report on ALL assets in for scheduled and unscheduled maintenance and this report shall include information of the Loaner Vehicles. This report shall inform the Government of the current status of Vehicle in for maintenance and when the Vehicle is expected to be returned to the Government. The Government will provide the required format for the daily status reports, (see Appendix 01).

5.7 Maintenance Performed Report

The contractor shall keep and upon request, provide to the COR or designated agent, a report for each asset that annotates what services have been performed on any vehicle under the contract to the Government. A separate report is required to be kept by the vendor for each asset leased to the Government. This report will annotate all services that have been performed to the asset while leased to the Government. The dissemination of this information does not have to be in a particular format.

5.8 Recall Report

The Contractor shall perform a recall search for all models that are leased to the Government at least every 30 days.

Any recalls noted on models leased to the Government will be reported to the Installation Transportation Office in writing within 24 hours of discovery. Recall items will be repaired by the vendor at no charge to the Government. Items that are sent back to the vendor for recall repair will require a replacement asset in accordance with the specifications listed in this statement of work.

5.9 Tires or Repair of Flat Tires

Retread tires are unacceptable on the vehicle and/or as a spare tire. Any tires determined by the Contracting Officer or Government contract representative not meeting these specifications will be rejected and the contractor will be required to replace tires at no additional cost to the Government. The repair or replacement of failed tires, which, are a result of any event that renders a tire unserviceable under normal driving conditions, to include nail, screw, glass, plastics, or other similar items shall be repaired or replaced by the contractor at no additional cost to the Government.

5.9.1 The contractor will be required to change tires. Tires can be changed at the contractor’s location if contractor picks up the vehicle or can be done at any location with prior coordination and IAW security.

Vehicles will not be returned to the contractor’s shop for normal tire exchange. The contractor shall provide equipment and personnel properly badged to change tires.

5.10 Recovery

Upon proper notification, the contractor will recover disabled vehicles. This service shall be available 24 hours a day, seven days a week. The contractor shall respond to the site of the disabled vehicle within 24 hours of notification of a disabled vehicle. If towing of the vehicle is necessary, towing will be provided at no additional cost to the Government.

5.10.1 Vehicles involved in a traffic accident will be delivered back to the Contractor. If the vehicle is found to be inoperable upon notification the Contractor shall supply a replacement vehicle.

5.11 Emergency Response

In the event of a vehicle breakdown or accident, the contractor shall respond within 2 hours of notification to recover, repair or replace vehicles at no additional cost to the Government. The contractor shall provide 24-hour/7 days a week emergency response telephone number for receiving notification of vehicle breakdown.

5.11.1 The Contractor shall deliver the vehicle at no cost to the Government. The Contractor shall pick-up vehicle(s) requiring service; drop-off replacement vehicle and return serviced vehicle to a designated location specified by the Government. The replacement vehicle shall be of the same type as the vehicle being serviced. Replacement vehicles not provided in accordance with the above requirements will be reported to the COR or Contracting Office in writing.

The COR or Contracting officer will respond in writing if the replacement vehicle is acceptable.

5.12 Maintenance Certification

The vendor shall make available for inspection his service technicians records of training on Maintenance Certification.

Service mechanics must be certified by an accredited agency on the items they are performing repairs. All maintenance staff, at all times are required to be certified to make repairs on the items on which they perform any level of service beyond general level maintenance that is the requirement of the Government.

5.13 Replacement Vehicles

The Contractor shall provide replacement vehicle(s) for each vehicle that will be removed from service for more than 24 hours in order to conduct scheduled/ unscheduled maintenance. The replacement vehicle will be provided at the time of pickup for service.

5.13.1 The Contractor shall pick-up vehicles requiring service; drop-off replacement vehicle and return serviced vehicle to a designated location. The replacement vehicle shall be of the same type as the vehicle being serviced. If the replacement is not available the Contractor shall inform the COR at the time of service. The contractor shall specify in writing that the loaner vehicle of same type is not available or there is no loaner vehicle(s) available The COR will then accept or decline the replacement

5.14 Deliverables

The contractor shall furnish the following items under contract:

Vehicles as specified in the CLIN structure and technical specifications in this PWS;

Routine scheduled vehicle maintenance/service (i.e., oil change, rotation of tires and other maintenance, as required); unscheduled maintenance and repair; the use of a similar vehicle as a temporary loan while the leased vehicles are receiving repairs or maintenance;

Vehicle replacement, if required;

All required licenses, fees and permits to allow legal operation of the vehicles in Lebanon

Delivery of vehicles with all necessary registration, tags and owner/operation manuals to the place designated by the Contracting Officer.

The contractor shall furnish the following information to the Administrative Contracting Officer and Contracting Officer’s Representative:

o Contract Number o License Plate Number, o Vehicle Make, Model, Begin Lease Date, and End Lease Date.

o Listed reports, upon request.

6.0 Vehicle Damages

The contractor shall accept for Insurance purposes a United States Military Police Report for any vehicular damage that occurs off post, or a United States Military Police Report for any vehicular damage that occurs on post.

6.1 Upon expiration of a vehicle lease or upon a replacement vehicle being provided, the contractor and the Government will conduct a “Vehicle Turn-in Inspection.” These inspections will not any cover damages to the vehicle that occurred while the vehicle was in the possession of the Government. The Government will be liable for damages to the vehicles with the following exceptions:

a. Damage noted in the initial Acceptance Inspection.

b. Fair wear and tear, and

c. Damages documented as being caused by other than driver error in a Lebanon or a U.S. Military police report.

All requests for compensation due to Government caused damages will be handled in accordance with FAR 52.233-1 and FAR 52.233-4

7.0 Insurance Policies

The contractor shall provide to the Contracting Officer within 10 calendar days after contract award an English translation of the contractor’s leased vehicle Insurance Policy. The English translation shall be notarized. The Contractor shall provide and maintain full coverage insurance on all vehicles under this contract in accordance with local law. The insurance policy shall include “OFF ROAD” coverage to include the undercarriage of the asset being rented. The policies evidencing required insurance shall contain an endorsement to the effect that any cancellation or any material change adversely affecting the interest of the U.S. Government shall not be effective (1) for such period as the laws of the Host Nation in which this contract is to be performed, prescribe or (2) until 30 days after written notice to the Contracting Officer, whichever period is longer. The policies shall exclude any claim by the insurer for subrogation against the U.S. Government by reason of any payment under the policies.

“The United States Government is self-insured and provides full insurance coverage for all vehicles in its possession.

In addition to this coverage, the government carries full coverage liability, medical, and collision insurance with zero deductible to cover all medical and legal expenses to be paid for injuries or death settlement expenses. The contractor may submit a claim to the contracting officer for any vehicles destroyed or damaged, while in the possession of the Government, due to criminal acts, natural acts (commonly called Acts of God), or hostile acts. The claim shall include a detailed proposal, documentation substantiating the claim, and an invoice for the replacement vehicle if required by the contracting office. The Government will compensate the contractor in an amount determined by the contracting officer. This amount will not exceed the actual cost of the vehicle, proven by invoice, less a deduction for actual use that shall be computed by multiplying the invoice value of the vehicle at the time of delivery by 3.0% for each month that the government has leased the vehicle, plus other ordinary and necessary costs agreed to by the parties. All paperwork proving that the vehicle was destroyed or damaged will be provided to the contracting officer prior to authorizing payment. Lease payments for a destroyed vehicle will end at the time of destruction, and no further lease payments will be made on the vehicle unless the lessor can supply an equivalent vehicle to replace it within 24 hours of the destruction. The government, however, is not responsible for vehicles under the contractor’s control at the time of damage or destruction. Total settlement fees shall not exceed the fair market value of the vehicle adjusted for the fair market value of any modifications made to the vehicle to support military operations”.

8.0 INVOICING AND PAYMENT:

The Contractor shall invoice at the end of each month. Rental fees shall accrue from the beginning of this contract, or from the date each vehicle is delivered to the Government, whichever is later, and shall continue until the expiration of the contract term or the termination of this contract. However, rental fees shall accrue only for the period that each vehicle is in the possession of the Government.

For vehicles obtained after the 1st of each month, the Contractor will invoice for the actual days used by the Government for that month using a formula of 1/30th of the monthly rate for each day.

Rental fees shall not accrue for any vehicle that the Contracting Officer determines does not comply with the Conditions or Requirements of this contract, until the vehicle is replaced or the defects are corrected.

Rental fees shall not accrue for any vehicle during any period when the vehicle is unavailable or unusable as a result of the Contractor’s failure to render services for the operation and maintenance of the vehicle as prescribed by this contract.

9.0 VIOLATIONS:

The U.S. Government agrees that it will not permit the contractor’s vehicles to be used in violation of any host nation laws, rules, or regulations. To the extent that the U.S. Government employees allow the contractor’s vehicles to be so used, the U.S. Government agrees to reimburse the contractor for fines or penalties incurred against the contractor’s vehicles, and paid by the contractor, as result of the U.S. Government employee violations and as a measure of damages for the U.S. Government’s failure to comply with the terms of the contract. If violations of host nation law occur, written notices, legal documentation, paid traffic tickets, paid traffic fines, etcetera, will be used by the U.S.

Government as evidence. The Vendor will forward all documentation in regard to these violations to the COR specified for the AOR where the violation took place and Rock Island Contracting Command. Upon verification of the cost of the violations, on a per month basis, the Contractor shall bill against the cost reimbursable CLIN for damages incurred.

Only actual fine and penalty costs, verified by the COR and Contracting Officer to be such, will be paid. No other legal fees or fees criminal in nature will be paid by the U.S. Government, nor will any overhead, G&A, or profit be paid on the fines or penalties.

Certain areas in Lebanon may charge tolls. These toll costs are charged to the contractor’s vehicle, not the driver. The vendor shall be financially responsible for paying all tolls. The vendor shall forward all documentation in regard to the tolls paid to the COR and the Contracting Officer. Upon verification of the tolls paid, the Contracting Officer will approve these charges for reimbursement under the cost reimbursable CLIN for damages incurred. The vendor shall invoice for tolls reimbursement on a monthly basis. Overhead, G&A, and profit shall NOT be applied to the toll charges invoiced by the vendor for reimbursement.

10.0 LIABILITY AND INSURANCE

The U.S. Government shall not be responsible for loss of or damage to, leased vehicles resulting from (1) normal wear and tear, or (2) negligence of the Contractor, its agents, or employees.

The Contractor shall be liable for, and shall indemnify and hold harmless the U.S. Government against, all actions or claims for loss of or damage to property or the injury or death of persons, resulting from the fault, negligence, or wrongful act or omission of the Contractor, its agents or employees.

The Contractor shall provide and maintain insurance covering its liabilities in amounts that are in accordance with Host Nation Law for requirements concerning the amount liable per person, amount per occurrence for death or bodily injury, and amount for property damage or loss.

Appendix A Vehicle Inspection Record (VIR)

Exterior

- even fit around door frame (i.e., roof, bottom sill, front fender, A pillar, rear side doors, B pillar, and C pillar)

- sealed tightly to keep out water, dust and sand

- operational

- able to withstand weight of armor

- operational

- same curvature as OEM glass

- aligned properly and all OEM trim replicated and secured

- free from cracks, scratches, distortion, delamination

- equal to requirement

- secured and look like OEM

- Operational in all speeds (Intermittent, low, high)

Ride height - vehicle maintains OEM ride height

- easily adjustable and operational

- matches all around

- reinstalled and match OEM

- to specification and tire load matches vehicle weight and temperature rating

-sealing fuel tank - installed and secured

Run flat all-terrain tires including spare - installed

- secured

- operational

- operational

- operational

Interior gages and lights (All) - operational

- operational

- free from damage and adjustable and securely mounted

- secured and fits as OEM

- Required

- operational

- operational rtment, glove box door - operational

- easily adjustable and operational

- secured and free from cuts and stains

-handles - operational

- operational and functioning properly

- operational and functioning properly

- reinstalled and secured

- disabled

- operational

- operational

Engine

Under Hood

- installed

- charged

- protected

Fluids at proper levels:

(if equipped w/ dipstick)

(if equipped)

(if equipped)

Lines, hoses, wiring – secured no chafing, interference

Warning Labels

- secured

Brakes

Under Vehicle

- secured and no chafing, no interference

Transmission through all ranges

Manuals

Accessories

- properly sized and secured