TEC_WIFI_Questions_and_Answers.pdf
PDF 122 KB Posted
- Attached to
- TEC Wi-Fi
- Solicitation number
- W50S9826Q007
About this file
This is a Questions and Answers document for the TEC WiFi federal contract opportunity at IG Brown Training & Education Center.
The contract encompasses both internet service provision and Wi-Fi network management/support, with the contractor responsible for procuring and maintaining a single internet circuit while managing the Wi-Fi infrastructure. The scope includes five buildings (Vitzhum Hall, Alexander Hall, McKinley Hall, Lankford Hall, and Moon Hall) with residential capacity for 300+ students. The existing Wi-Fi network uses Ruckus 9F1-R610-US00 Access Points and Ruckus ICX 7150-C12P and ICX 7150-C24P switches, which the contractor is expected to maintain and support rather than replace wholesale. Equipment failures require contractor procurement, configuration, and installation of replacement equipment. The network operates on a single SSID requiring password authentication and supports concurrent connectivity for 300 users. Current internet bandwidth is 2 Gbps minimum, with the primary switch located in Building 410 and the ISP point of presence/gateway in Building 102 (102 Briscoe Drive). The contractor is responsible for fiber network maintenance between buildings, content filtering implementation, and interaction with the ISP (currently AT&T). The incumbent contractor is N-Ovation Technology Group, LLC under existing contract W50S9821P0017. The government will consider all solutions regarding equipment ownership, including contractor-retained ownership models. Existing Cat6 ethernet cabling (installed 2021) connects access points to PoE switches, with the contractor responsible for new cable installation if needed. The contract does not require wired Ethernet ports, outdoor coverage, bandwidth throttling, or separate guest network portals.
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Other files
| File | Type | Posted |
|---|---|---|
| TEC WiFi Design Drawings.pdf | ||
| TEC WiFi Site Visit Sign In Sheet.pdf | ||
| Site Visit Slides 26Q007.pptx | PPTX presentation | |
| Att. 1 - PWS V2.pdf | ||
| Att. 1 - PWS TEC Wifi 2026.pdf | ||
| Att. 1 - PWS TEC Wifi 2026.pdf | ||
| Combined Solicitation and Synposis.pdf |
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Text version
TEC WIFI Questions and Answers Q: Can you please advise the specific address that would receive the connection? At times bases have Network Enterprise Centers where circuits are dropped and then extended to the end-user site. If that is the case, do you have an address for the Base Telecom drop off point?
A: The Base Telecom drop off point is Building 102 (102 Briscoe Drive)
Q: The PWS lists the same equipment items — Wi-Fi ceiling/wall mount APs, Wi-Fi premium port POE switches, and Wi-Fi premium port switch power supplies — under both Section 3.0 (Government Furnished Property) and Section 4.0 (Contractor Furnished Property/Materials/Equipment). Could the Government clarify: a) Is existing Wi-Fi equipment (APs, switches, power supplies) currently installed and operational at the TEC facilities that the contractor is expected to maintain/support, or b) Is the contractor expected to furnish and install new equipment of the same type, and if so, is the Government-furnished equipment listed in Section 3.0 intended as a separate/legacy system, spares, or something to be decommissioned/replaced? Clarification on the current state of installed Wi- Fi infrastructure (make/model, age, quantity, and condition) would help offerors accurately scope equipment requirements and pricing.
A: The existing Wi-Fi equipment is currently installed and operational. The contractor is expected to maintain/support. If any equipment fails during the life of the contract, the contractor is responsible to purchase replacement equipment, configure the equipment, and install. The contractor is not expected to replace all existing equipment with new equipment.
Q: Can you please provide a labeled map that matches the PWS for the buildings in which Wi-Fi is to be provided? The map handed out at building 405 doesn’t match building numbers with the PWS.
A: Campus Map and PWS do not match, nor match TEC WiFi Drawing. Vitzhum Hall (Building 406/407) labeled as 406A/B on WiFi Drawing. Alexander Hall (408/409) labeled as 408A/B. McKinley Hall (414/415) labeled as 414A/B. Lankford Hall (410/411/419) labeled as 410A/B/C. Moon Hall (412/413/417) labeled as 412A/B/C. Corrections made in Section 1.1 of PWS to reflect correct building numbers. TEC WiFi Drawing will still reflect A/B/C.
Q: Confirming: does the quote need to include BOTH the internet service (e.g. a Spectrum or AT&T internet connection) AND the necessary infrastructure to provide Wi-Fi? Internet connection and Wi-Fi are two different things; in other words, are we paying the internet bill? Or are you?
A: The contract is for both the Internet service and the management/support of the Wi-Fi network. We are looking to pay one bill and to a single POC for issues. The contractor will interact with the ISP.
Q: Can you please provide a list of current equipment and its location?
A:
Equipment locations noted on TEC Wi-Fi Drawing:
APs: Ruckus 9F1-R610-US00 Wireless Access Points
Switch: Ruckus ICX 7150-C12P, Ruckus ICX 7150-C24P
Q: Are there any known issues or locations that have problems with Wi-Fi or connectivity?
A: Main issues are:
WiFi switches not coming back up after power outages requiring on-hand troubleshooting from Cyber personnel.
During high usage, .mil sites not being able to be reached while on WiFi also preventing the usage of AF VPN.
Q: Is the internet speed acceptable to users currently?
A: Speed is acceptable to users
Q: What is the size of the current internet circuit? 1 Gbps? 2 Gbps? 10 Gbps?
A: 2Gbps minimum
Q: The building where the carrier demarcation or primary telecommunications room is located.
A: As noted on TEC WiFi Design, Building 102: ISP PoP and Gateway. Building 410:
Primary Switch
Q: Could you please provide the current maximum occupancy of the residential lodging spaces included in the project scope?
A: Capability to house 300+ students
Q: Would you be able to provide an inventory of the existing network equipment currently deployed across the site? If possible, please include the make, model, and quantity of equipment such as switches, wireless access points, controllers, firewalls, and any other relevant network infrastructure components.
A: See Drawing. See Previous Question
Q: Could you provide any available wireless coverage maps, floor plans, or documentation showing the current locations of wireless access points within each building?
A: See Drawing
Q: Are there any specific content filtering, security, or web access restrictions that must be implemented on the network? Alternatively, is the expectation that the network will remain generally open, with access controlled through user authentication and passwords for BYOD devices?
A: Open
Q: Is there an expectation for different network experiences, access levels, or policies between students and instructors/administrative staff?
A: Same access level for all users
Q: Is there an expectation to implement bandwidth management or throttling on a per-user or per-device basis?
A: No
Q: Do you have any existing Wi-Fi network infrastructure in the buildings, or does this require all new infrastructure installation including CAT-6 cable run?
A: Existing WiFi network exists. New equipment all required for equipment failures.
New infrastructure should not be required.
Q: Do you have any government networks existing in the same buildings that are not part of this solicitation, what are the infrastructure, do or would it share IT room with the TEC Wi-Fi network in this request?
A: Yes, WiFi network exist in same building as AFNET. Wi-Fi equipment shares Comm Room with other IT Equipment.
Q: Is this solicitation requiring a Captive Portal for guest separate from internal user network?
A: All WiFi access use same password.
Q: Can you share floor plans with dimensions and square footage of the buildings.
A: See Drawing
Q: Are the buildings multi-floors, bricks or sheetrock; a cad drawing will help to design the Wi-Fi coverage area more precisely?
A: Multi-floor, brick exterior, sheetrock on interior walls. See WiFi drawing.
Q: Do you have any outdoor area that would require coverage?
A: No additional coverage for exterior areas. If coverage from internal APs reaches outdoors, that is sufficient.
Q: How many networks (SSIDs) are expected on the TEC Wi-Fi network?
A: 1
Q: Please would you share if there exists network contract and contract number for this location?
A: Yes there is an existing contract, W50S9821P0017
Q: Do you have any ISP company that is preferred provider Internet services for the Base?
A: Currently use AT&T
Q: Would there be any requirement for wired Ethernet ports in the buildings?
A: No wired Ethernet ports
Q: Do you require content filtering?
A: Yes
Q: Do you have any desirable brand (OEM) equipment for this network?
A: No
Q: Is there an incumbent contractor, and if so, who?
A: Yes, N-Ovation Technology Group, LLC
Q: Is government looking for a contractor to take over management of the existing installed solution including all of the existing equipment?
A: Yes
Q: Who owns the existing equipment?
A: IG Brown Training & Education Center
Q: Is government interested in a solution that does NOT involve them owning the equipment?
A: Will consider all solutions
Q: Is the government interested in a solution where the contractor retains ownership of the equipment?
A: Will consider all solutions
Q: Will the government provide fiber interconnections between the building?
A: Existing Infrastructure already in place
Q: Can government please share the current network diagrams?
A: See Drawing
Q: Can government please share the current equipment inventory including make, model, quantity of equipment?
A: See previous question
Q: What is the current installed internet bandwidth?
A: 2Gbps minimum
Q: What is the determining factor in what bandwidth is needed?
A: Need capability to support 300 users on WiFi, concurrently
Q: Is content filtering required?
A: yes
Q: Does the current installed solution include a firewall?
A: yes
Q: Does the current installed solution include a router?
A: yes
Q: Does the government have a contract with a different company for the internet circuit?
A: No, contractor handles everything
Q: Does the current contractor include the internet circuit in the current service?
A: yes
Q: How does the government plan on transitioning the circuit responsibility from current contractor to the next contractor?
A: Don’t have a answer
Q: Beside Spectrum, what other Internet Service Providers (ISP) are able to provide service?
A: AT&T
Q: How many SSIDs are needed?
A: 1
Q: Does the solution require a password to join the SSID?
A: yes
Q: Does the solution require a splash page that the user needs to click on a button/icon to join the SSID (this may cause issues for some users with gaming systems)?
A: no
Q: When was the ethernet cable installed that connects the WAP to the PoE Switch?
A: 2021
Q: Is the existing ethernet cable that connects the WAP to the PoE Switch Cat3, Cat5, Cat5e or Cat6?
A: Cat6
Q: Who is responsible for installing new ethernet cable if it is needed between the WAP and PoE Switch?
A: Contractor
Q: Can we get a copy of the building construction plans or blueprints?
A: See Drawing
Q: Can we get a network map of the current layout of the equipment and cabling?
A: See Drawing
Q: Can we get a current equipment list?
A: See previous question
Q: Is there currently more than one provider in the main building?
A: No
Q: Who is responsible for the fiber network between the buildings? Does this contract envision the contractor performs maintenance on any other network components?
A: Contractor responsible for installation and maintenance
Q: Will the training center "own" the Internet connections and the contractor will be an authorized user to manage those connections, or would the contractor source and maintain the circuits and bill the training center?
A: Contractor manages both
Q: Does this contract envision the immediate replacement and upgrade of all the equipment? Or is the design to manage the current equipment with upgrades as needed?
A: No, existing equipment with upgrades/replacements as needed
TEC WIFI Questions and Answers
File details come from the government source that posted it. Updated .