W50S8Y20Q5013-Janitorial Servicing PWS-Attachment 1.pdf

304th Rescue Squadron (RQS) Janitorial Service 14 August 2020

PERFORMANCE WORK STATEMENT

304th RESCUE SQUADRON (RQS) JANITORIAL SERVICES

PORTLAND ANG BASE

1.0 General: This is a non-personal services contract to provide custodial services to the

Portland Air National Guard Base. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the

Government.

1.1 Scope: The contractor shall furnish all personnel, transportation, equipment and supplies, necessary provide custodial services to the 304th Rescue Squadron at Portland Air National

Guard Base. Performance shall be in accordance with Attachment 1-Performance Requirements

Summary.

1.2 Background: The 304 Rescue Squadron is made up of five facilities. All five of these facilities are occupied fulltime and require periodic cleaning of the restrooms, locker rooms, and gym for sanitary reasons in accordance with the attached schedule.

1.3 Period of Performance (PoP): One-12 Month Base Year and Four-12 Month Option Years.

Work to be performed at 304th Rescue Squadron, 6801 NE Cornfoot Rd, Portland, OR 97218.

1.4 General Information:

1.4.1 Quality Control (QC): The contractor shall develop and maintain an effective QC Plan

(QCP) to ensure Custodial services are performed in accordance with this PWS and commonly accepted commercial practices. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is the means by which it assures itself that its work complies with the requirements of the contract. As a minimum, the contractor shall develop QC procedures that address the areas identified in

Technical Exhibit 1, Performance Requirements Summary.

1.4.2 Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) (defect rate(s)). The government will appoint a representative(s) to monitor performance to ensure services are received. The government representative will evaluate the contractor’s performance through intermittent on-site inspections of the contractor's quality control program and receipt of complaints from base personnel. The government may inspect each task as completed or increase the number of quality control inspections if deemed appropriate because of repeated failures discovered during quality control inspections or because of repeated customer complaints.

Likewise, the government may decrease the number of quality control inspections if merited by performance. The government will also investigate complaints received from various customers located on the installation. The contractor shall be responsible for initially validating customer complaints. However, the government representative shall make final determination of the validity of customer complaint(s) in cases of disagreement with customer(s). If any of the services do not conform to contract requirements, the Government may require the Contractor to perform the services again in conformity with contract requirements, at no increase in contract amount. When the defects in services cannot be corrected by re-performance, the Government may, require the Contractor to take necessary action to ensure that future performance conforms to contract requirements and/or reduce the contract price to reflect the reduced value of the service.

1.4.2.1 Contractor QA Responsibilities: The Contractor shall take the following actions upon being notified by the Government COR of incomplete, defective, or unacceptable services in accordance with the Performance Requirements Summary (Attachment 1).

1.4.2.1.1 The problem pointed out by the COR shall be corrected immediately, if possible, and under no circumstances will more than 24 hours elapse without corrective action.

1.4.2.1.2 The Contractor shall ensure that his or her employees are briefed on the defect and understand how to prevent a repeat.

1.4.2.1.3 A report of the inspection and corrective actions shall be filed in the Contractors file.

1.4.2.2 Repeat Violations: The Contractor shall take the following actions for repeat violations.

1.4.2.2.1 Repetition of a discrepancy will be cause for the COR to forward a discrepancy report through the Contracting Officer (CO) to the Contractor.

1.4.2.2.2 Receipt of a discrepancy report requires the Contractor to explain in writing, why performance was less than acceptable, how performance will be returned to, or brought up to an acceptable level, and how recurrence of the problem/s will be prevented. Issuance of a discrepancy report requires a meeting with the Contractor, CO, and COR present.

1.4.2.2.3 Repeated violations may be cause for termination.

1.4.2.3 Complaints: The Contractor or a competent representative will be available Monday through Friday of each week to receive complaints, information, or instructions concerning areas or spaces receiving custodial services. Daily services found to be incomplete, defective, or not accomplished as scheduled will be reported to the Contractor for immediate corrective action by the Contractor and will be completed, corrected, or reaccomplished prior to close of business of the day reported. Services other than everyday services reported incomplete, defective, or not accomplished as scheduled will be reported to the Contractor and will be acceptably completed, corrected, or re-accomplished prior to 1600 hours of the day following the day reported.

1.4.3 Recognized Holidays: The following are recognized US holidays. The contractor shall not perform services on these days:

1.4.3.1 New Year’s Day: January 1st

1.4.3.2 Martin Luther King, Jr.’s Birthday

1.4.3.3 President’s Day

1.4.3.4 Memorial Day

1.4.3.5 Independence Day: July 4th

1.4.3.6 Labor Day

1.4.3.7 Columbus Day

1.4.3.8 Veteran’s Day: November 11th

1.4.3.9 Thanksgiving Day

1.4.3.10 Christmas Day

1.4.4 Place and Performance of Services: The contractor shall provide services between the hours of 0700-1600 on Monday through Friday, except on recognized US holidays or when the

Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closings. Performance shall be at the Portland Air National Guard Base, 304 Rescue Squadron (multiple buildings), 6801 NE

Cornfoot Rd, Portland, OR, 97218. The contractor shall at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS when the

Government facility/installation is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential.

Telecommuting is not authorized.

1.4.5 Unscheduled Gate closures by the Security Police: May occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

1.4.6 Security Requirements: The contractor’s employees shall become familiar with and obey the regulations of the installation; including fire, traffic, safety and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall carry proper identification with them at all times. The contractor shall ensure compliance with all regulations and orders of the installation, which may affect performance. The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the Contracting Officer’s Representative (COR). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or

Security Office. The contractor shall ensure compliance with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. Should the Force Protection

Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

1.4.7 Protection of Personally Identifiable Information (PII). The contractor shall protect all

Personally Identifiable Information (PII) encountered in the performance of services in accordance with DFARS 224.103 and DoDD 5400.11, Department of Defense Privacy Program, and DoD 5400.11-R. If a PII breach results from the contractor’s violation of the aforementioned policies, the contractor shall bear all notification costs, call-center support costs, and credit monitoring service costs for all individuals who’s PII has been compromised.

1.4.8 Physical Security. Contractor shall comply with all applicable physical security regulations and procedures applicable to the government locale. Contractor shall not disclose and shall safeguard all procurement sensitive information, contractor’s proprietary data, computer systems and data, privacy act data, and government personnel work products obtained or generated in the performance of this contract. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.4.9 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the CO in accordance with Federal Acquisition

Regulations Subpart 42.5. The CO, Contracting Officer’s Representative (COR), and other

Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the Contacting Officer will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the

Government of problems, if any, being experienced The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

1.4.10 Personnel Appearance: All contractor employees must wear clean, neat, and presentable clothing at all times. Each employee shall wear a Contractor furnished visible identification badge, which shall include, as a minimum, the person’s name, and the name of the Contractor’s business.

2.0 Definitions and Acronyms:

CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

CONTRACTING OFFICER (CO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government.

Note: The only individual who can legally bind the government.

CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S.

Government designated by the CO to monitor contractor performance. Such appointment will be in writing and will state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does

NOT have authority to change the terms and conditions of the contract.

DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

DELIVERABLE. Anything that can be physically or electronically delivered and includes non-manufactured things such as meeting minutes or reports.

KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of a product or service shall meet contract requirements.

SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

WORK WEEK. Monday through Friday, unless specified otherwise.

ACRONYMS:

AFARS Army Federal Acquisition Regulation Supplement

AT/OPSEC Antiterrorism/Operational Security

CFR Code of Federal Regulations

CONUS Continental United States (excludes Alaska and Hawaii)

COR Contracting Officer Representative

COTS Commercial-Off-the-Shelf

DD250 Department of Defense Form 250 (Receiving Report)

DD254 Department of Defense Contract Security Requirement List

DFARS Defense Federal Acquisition Regulation Supplement

DOD Department of Defense

FAR Federal Acquisition Regulation

GFP/M/E/S Government Furnished Property/Material/Equipment/Services

IA Information Assurance

IS Information System(s)

CO Contracting Officer

OCI Organizational Conflict of Interest

ODC Other Direct Costs

PII Personally Identifiable Information

PIPO Phase In/Phase Out

POC Point of Contact

PRS Performance Requirements Summary

PWS Performance Work Statement

QA Quality Assurance

QAP Quality Assurance Program

QASP Quality Assurance Surveillance Plan

QC Quality Control

QCP Quality Control Program

TE Technical Exhibit

3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S):

The Government will furnish the necessary storage spaces in each facility. The contractor shall maintain the assigned storage space, in each facility assigned, in a neat and orderly manner.

Alterations: The Contractor shall not make any alterations to the provided facilities without prior written permission from the Base Civil Engineer.

Vacating: The Contractor shall vacate such building space and. restore the premises to the condition in which received at his/her expense, fair wear and tear excepted, by the time stated for contract completion or as notified in writing by the Contracting Officer.

Materials: The Government will provide a reasonable quantity of the listed supply items to the

Contractor at no cost:

a. Liquid Hand Soap

b. Toilet Paper

c. Paper Towels

d. Plastic Trash bags

Stock Levels: The Contractor shall notify the COR when any Government furnished supply item is in low supply and needs restocking. Notifications shall be made two weeks in advance to allow for uninterrupted performance.

Refuse Removal – refuse placed in dumpsters outside of the facilities will be picked up under a separate contract at no cost to the Contractor.

Telephone – The Government will provide access to telephone services for on Base and local calls for contract related matters only. No personal, toll, or long distance calls will be allowed at any time.

Utilities: All utilities in the facility will be available for the contactor’s use in the performance of this contract. The contractor shall instruct employees in utilities conservation practices. The contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount.

Lost and Found Property: It is the responsibility of the Contractor to ensure that all articles, personal, or Government property found by Contractor personnel while on Base are turned into the Contracting Officer, Building Manager or Security Police.

4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E):

General: Except for those items specifically stated to be Government-Furnished in Section 3.0, the contractor shall furnish everything required to perform these services as indicated in Section

1.1.

Contractor Furnished Supplies: The Contractor shall submit to the Contracting Officer a complete list of all supplies intended for use on this contract a minimum of five (5) working days prior to the postaward conference. This list shall contain the brand name of each item of supply or material. Each item must be approved by the COR prior to use under this contract. If subsequently purchased supplies or materials are not on the approved list they must be submitted to the COR for approval prior to their use.

Hazardous Materials: The Contractor shall ensure all personnel carefully follow all manufacturers’ instructions regarding use and disposal of materials, supplies, cleaning solutions, etc., used in the performance of this contract. Other precautions shall be taken as follows:

a. Cloths, mops, brushes, etc., containing residue of wax or other combustible materials which is subject to spontaneous ignition will be disposed of or stored in accordance with Base Fire

Regulations.

b. Cleaning solutions and other materials used in the performance of this contract will be disposed of in accordance with Base Environmental Requirements.

5.0 Management:

The contactor shall designate a Manager who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the Manager is absent, shall be designated in writing to the CO. The Manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The Manager shall work through the COR, to resolve issues, receive technical instructions, and ensure adequate performance of services. The Manager shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the CO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

The Contractor is responsible for all work scheduling. The task and frequency charts in

Attachments 1 & 2 and the indicated periods shown thereon shall be the basis for the scheduling of work in the specified building areas. The proposed work schedule shall be distributed a minimum of five (5) working days prior to the post-award meeting. The schedule must show by building number or building area the day and shift when tasks will be performed.

Cleaning Tasks: All Cleaning tasks shown on the task and frequency charts in Attachments 1 &

2 shall be accomplished to meet the performance standards shown in Attachment 1.

6.0 Contractor Manpower Reporting Application:

The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract at the secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.sam.gov/

Reporting inputs will be for the labor executed during the period of performance during each

Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2021. Contractors may direct questions to the help desk at http://www.sam.gov/. Contractors are also encouraged to reference the Quick Start Guide for

Service Contract Reporting on the SAM.gov website for detailed information on Contractor

Manpower Reporting.

7.0 Safety and Accident Prevention: In order to provide safety controls for the protection of life and health of government and contractor employees and other persons, for prevention of damages to property, materials, supplies and equipment, and to avoid work interruptions in the performance of this contract, the Contractor shall comply with all pertinent provisions of the Air National Guard and Air Force safety regulations and instructions (AFI 91-301, Air

Force Occupational and Environmental Safety, Fire Prevention, and Health (AFOSH)

Program, and others are available for review in Building 142 at the Base Safety Office.) The contractor shall also take, or cause to be taken, such additional actions and measures as the

Contracting Officer may determine to be reasonable necessary. The Contractor shall also comply with the following:

The Contractor shall instruct all employees on the safety requirements of this contract.

The Contractor will not permit placing or use of mops, brooms, or any equipment, electrical cords, hoses, etc., in traffic lanes or other locations in such a manner as to create safety hazards.

The contractor shall provide, place and remove appropriate warning signs for wet or slippery floor areas caused by cleaning or waxing operations.

http://www.sam.gov/ http://www.sam.gov/

The Contractor shall maintain an accurate record and shall report to the Contracting Officer in the manner and on the forms prescribed by the Contracting Officer, exposure data and all accidents resulting in death, traumatic injury, occupational disease, and/or damage under this contract.

The Contractor shall ensure that all supplies, materials, equipment and Government property is used for its intended purpose, i.e., caster furniture will not be used as carts for transporting trash cans, supplies, etc.

The Contractor shall regularly inspect all equipment and maintain electrical cords, extension cords, switches, etc., in good condition and not allow alteration, frayed or bare wiring or other hazardous conditions to exist.

Notification of the Contractor by the contracting Officer of any noncompliance with the foregoing safety provisions shall be cause for immediate correction of deficiencies. If immediate action is not taken or if the Contractor refuses to comply, it shall be cause for the issuance of an order stopping payment on work performed under this contract until satisfactory corrective action has been performed.

Damage to Finishes and Appurtenances: Building finishes that are soiled or damaged due to the Contractor's operations will be cleaned, repaired, restored, replaced, or otherwise returned to a condition not less than that existing prior to the damage at no cost to the Government.

Misuse, abuse or repeated damages to the Government property due to negligence, carelessness or willful act shall be reason for default action under the terms of this contract.

Circumstances Report: The Contractor or Contractor's employees shall report any circumstances of needed repair of facilities or of unusual soiling of an area which may affect the performance of the work or any delays or interference with the work caused by

Government employees to the Contracting Officer as soon as possible. Hazardous or unhealthful conditions shall be reported to the Contracting Officer immediately upon discovery or, if necessary, to the Fire Department or Security Police

8.0 Coronavirus (COVID-19)

The Contractor shall ensure compliance with the Centers for Disease Control and Prevention

(CDC) guidelines throughout the performance of this contract. In addition, the Contractor shall adhere to the local 142nd Wing COVID-19 prevention guidelines throughout the performance of this Contract.

Performance Requirements Summary

This Performance Requirements Summary includes performance standards. The Government will use these standards to determine contractor performance and will compare contractor performance to the Acceptable Quality Level (AQL).

Attachment 1

PERFORMANCE REQUIREMENTS SUMMARY

PWS Reference Task Performance Standard Acceptable

Quality

Levels

(AQL)

Surveillance

Method / By

Whom

Cleaning chrome

Requires the removal of surface spots, fingerprints, smudges, etc., with the appropriate chrome polish.

Surfaces will present a clean uniform shining appearance free of all soil, marks, smudges, streaks.

90% of item(s) cleaned according to performance standard

Periodic

Inspection –

Building

Managers will inspect restrooms periodically and report to the

COR

Damp mopping Requires the use of cotton or similar yarn type string mops (24 oz.)

that have been mechanically wrung/squeezed to remove excess solution for purposes of removing light soil, dirt, liquid or other foreign material from a floor that does not require the complete mopping of the area or when the area is not soiled sufficiently to require wet mopping.

A damp mopped floor shall be free of all dirt, debris soil, liquids or other foreign material.

All splash marks/spots on walls and furniture/fixtures shall be removed before completion of the damp mopping task. All items moved to accomplish this task shall be returned to their original positions.

90% of floors mopped according to performance standard

Periodic

Inspection –

Building

Managers will inspect restrooms periodically and report to the

COR

Disinfecting Disinfecting is the application of a germicidal solution to surfaces to kill or neutralize 99.9% of the material containing or supporting the growth of bacterial/viral organisms.

Surfaces should remain

Surfaces shall be as free of material containing living bacteria, viruses, or other contaminations that are capable of causing infections.

90% of item(s) cleaned according to performance standard

Periodic

Inspection –

Building

Managers will inspect restrooms periodically and report to the

COR

“wet” for a minimum of

10 minutes or per manufacturer’s recommendation.

Dispenser cleaning/service

Requires damp wiping dispensers with a disinfectant, checking/refilling of all towel, toilet tissue, seat covers, soap, or any other dispensers which may be identified by the Contract

Administrator.

Dispensers will be disinfected, present a clean uniform shining appearance free of all soil, marks, smudges, streaks and will have an adequate supply of the applicable dispensed products.

90% of item(s) cleaned according to performance standard

Periodic

Inspection –

Building

Managers will inspect restrooms periodically and report to the

COR

Dusting Normal or low dusting includes all levels up to six (6) feet in height. All high dusting will be above six (6) feet high.

Items shall be free of any laden airborne materials, streaks, smudges, and cobwebs.

Laden airborne matter shall be removed by either mechanical, chemical, or manual means. Devices, which merely displace or redistribute the matter, such as feather dusters, will not be used, unless treated to attract and hold the matter. All items moved to accomplish this task shall be returned to their original position.

90% of horizontal surfaces requiring dusting shall be cleaned according to performance standard

Periodic

Inspection –

Building

Managers will inspect restrooms periodically and report to the

COR

Exercise

Equipment

Cleaning of exercise equipment requires the thorough wiping down of the exercise equipment with a cloth and disinfectant chemical so that it is clean of dust, dirt, and smudges including signs of sweat or other residue.

Exercise equipment will be disinfected and there shall be no dust, dirt, smudges, and/or signs of sweat or residue on the exercise equipment

90% of item(s) cleaned according to performance standard

Periodic

Inspection –

Building

Managers will inspect restrooms periodically and report to the

COR

Fixtures Cleaning of restroom & kitchen fixtures and fountains require the removal of dust, dirt, Fixtures will be disinfected and there shall be no dust, dirt, 90% of item(s) cleaned according to

Periodic

Inspection –

Building

Managers will debris, spots, stains, and smears from sinks, slop sinks, toilets, urinals, and fountains with a germicidal solution.

spots or debris on the fixtures.

performance standard inspect restrooms periodically and report to the

COR

Glass/Window Glass and window cleaning requires the removal of dirt, soil, smudges, fingerprints, and other foreign material from glass window, doors, partitions, or any other items, which may consist in whole or part of a glass, or similar material including mirrors.

Glass surfaces shall be free of all dirt, soil, smudges, streaks, smears, film, or any other foreign substances. All excess spray/solution must be removed from any surrounding trim or surfaces and glass/window surfaces shall have a uniformly bright appearance. Any items moved to accomplish this task must be returned to their original positions.

90% of item(s) cleaned according to performance standard

Periodic

Inspection –

Building

Managers will inspect restrooms periodically and report to the

COR

Policing Policing is picking up paper, trash, empty bottles, containers, and other discarded materials;

spillages, accidents, plumbing failures, and inclement weather.

Area(s) being policed shall be free of debris.

Area(s) shall present an overall clean appearance.

90% of debris will be picked up according to performance standard

Periodic

Inspection –

Building

Managers will inspect restrooms periodically and report to the

COR

Polishing Polishing requires the use of a high-speed floor machine and a clean pad designed for polishing or buffing.

The floor should have a

“non-yellowed” high-gloss appearance.

90% of item(s) cleaned according to performance standard

Periodic

Inspection –

Building

Managers will inspect restrooms periodically and report to the

COR

Receptacles and

Cleaning

Cleaning and disinfecting receptacles is defined as wiping or washing containers with a germicidal solution and replacing plastic liners.

Receptacles shall be considered properly cleaned when both the inside and outside are clean, free of stains, dried refuse and odors, and a plastic liner replaced, if necessary.

90% of item(s) cleaned according to performance standard

Periodic

Inspection –

Building

Managers will inspect restrooms periodically and

Restrooms Cleaning of restrooms requires the removal of trash, cleaning of floors, fixtures, urinals, toilets, receptacles, faucets, handles, dispensers, walls, partition stalls, and doors with a germicidal solution. All glass, chrome, and stainless steel surfaces shall be cleaned and buffed to a shine.

Restrooms shall be considered properly cleaned when floors are mopped and fixtures, urinals, toilets, waste receptacles, wash basins, faucets, handles, dispensers, partition stalls, and doors are cleaned with a germicidal solution.

All glass, chrome, and stainless steel surfaces shall be cleaned and buffed to a shine, waste receptacles emptied, and dispensers refilled.

90% of item(s) cleaned according to performance standard

Periodic

Inspection –

Building

Managers will inspect restrooms periodically and report to the

COR

Scrubbing Machine scrubbing requires the use of mechanized scrubbing/vacuum machines to be more aggressive than wet mopping; this may include large areas such as halls, lobbies, garages, ramps, or similar large areas which would otherwise require extensive labor to complete in a reasonable time period.

Machine scrubbing shall be held to the same quality standard as wet mopping and shall remove all scuff marks.

90% of areas requiring cleaning with a scrubbing machine shall be cleaned according to performance standard

Periodic

Inspection –

Building

Managers will inspect restrooms periodically and report to the

COR

Shower

Curtain/Doors

Cleaning of curtains/doors requires washing curtains with an approved cleaner that will eliminate fungus and green mold.

Washed with a germicidal solution with no mold and/or odor remaining.

90% of item(s) cleaned according to performance standard

Periodic

Inspection –

Building

Managers will inspect restrooms periodically and report to the

COR

Shower Stalls Cleaning of shower stalls is defined as the removal of soap scum, mold, stains, and odors from surfaces (including grout) and cleaning the

Walls, ceiling, enclosures, grout, and fixtures are cleaned with a germicidal solution and chrome is buffed to shine. There

90% of item(s) cleaned according to performance standard

Periodic

Inspection –

Building

Managers will inspect restrooms periodically and entire enclosure with a germicidal solution or steam cleaning.

shall be no mold and/or odor remaining.

report to the

COR

Shower Safety

Mats

Cleaning of mats requires washing mats with an approved cleaner that will eliminate fungus and mold.

Shower safety mats shall be considered properly cleaned when they are washed with a germicidal solution.

90% of item(s) cleaned according to performance standard

Periodic

Inspection –

Building

Managers will inspect restrooms periodically and report to the

COR

Spot Cleaning Spot cleaning requires the removal of dirt, soil, debris, liquids, stains, or other foreign materials from carpeted areas which can be accomplished by cleaning only the immediately affected area where cleaning the whole area would not be necessary. Spot cleaning may be accomplished by any of the methods contained herein and as dictated by the circumstances of the soiling. Carpet spots shall be removed immediately with an approved carpet cleaning solution in such a manner, which will not leave rings or discoloration.

Spot cleaning shall remove completely any evidence of the soiling which necessitated the cleaning, and return the finish of the area affected to its pre-soiled condition without evidence of occurrence or cleaning.

90% of spot cleaning accomplished according to performance standard

Periodic

Inspection –

Building

Managers will inspect restrooms periodically and report to the

COR

Sweeping or

Dust Mopping

Sweeping/dust mopping requires the removal of loose dirt, dust, debris, and other foreign material through either manual or mechanized methods, as appropriate for the location and situation.

A swept area shall be free of all loose dirt, grit, lint, dust, debris, or other foreign material with no build up in corners, crevices, under or around furniture parts. All items moved to remove

90% of floors cleaned according to performance standard

Periodic

Inspection –

Building

Managers will inspect restrooms periodically and dirt shall be returned to their original location.

Trash/Waste

Removal

Trash/waste removal requires the collection of all materials, which have been placed into appropriate containers, and taken to a specified site for disposal.

All trash/waste and soiled liners shall be removed from all trash/waste containers, and a new trash/waste liner shall be fitted into all such containers.

90% of trash removed according to performance standard

Periodic

Inspection –

Building

Managers will inspect restrooms periodically and report to the

COR

Vacuuming Vacuuming requires the mechanical removal of loose dust, dirt, soil, debris, and other foreign material from carpeted floors and other items

(e.g. couches, chairs, walls, curtains/drapes), which require this method of cleaning.

There shall be no evidence of any dust or dirt or any other loose foreign material.

Materials shall be left in a lint free state. All items moved during this process shall be returned to their original positions.

90% of floors cleaned according to performance standard

Periodic

Inspection –

Building

Managers will inspect restrooms periodically and report to the

COR

Wet Mopping Wet mopping requires the removal of built up dirt, soil, liquids, or other foreign materials from a floor using clean cotton or similar yarn type string mops (24 oz.) and mechanically wrung out so as to have sufficient neutral detergent and water solution or disinfecting detergent and water solution. This shall include rinsing if required or as recommended by the detergent manufacturer.

A wet mopped floor shall be free of all dirt, debris, soil, liquids, or other foreign material.

It will present a uniform appearance free of streaks, smudges, heel marks, or any other marks, which can be reasonably removed through this cleaning method. All splash marks/spots on walls and furniture/fixtures shall be removed before completion of the wet mopping task.

All items moved to accomplish this task shall be returned to their original positions.

90% of floors wet mopped according to performance standard

Periodic

Inspection –

Building

Managers will inspect restrooms periodically and

ATTACHMENT 2

CUSTODIAL CLEANING SCHEDULE

Building # Task Frequency Monday Tuesday Wednesday Thursday Friday

315 (304 RQS) Clean Restrooms /

Showers

1X Week X

320 (304 RQS) Clean Restrooms 1X Week X

380 (304 RQS) Clean

Restrooms/Locker rooms/Gym

1X Week X

450 (304 RQS) Clean

Restrooms/Shower

1X Week X

302 (304 RQS) Clean Restroom 1X Week X

ATTACHMENT 3

DELIVERABLES

PWS Reference /

Deliverable Title

Frequency Number of

Copies

Medium/Format Submit To

AT Level I Training Provide within 10 calendar days after employee completes training.

1 Electronic

Submission

COR

Contractor Itemized

List of Cleaning

Supplies to be used in the Performance of this Contract.

Provide within 5 working days of the post-award conference

1 Electronic

Submission

COR

Management

(Monthly Cleaning

Schedule)

Provide within 5 working days of the post-award conference

1 Electronic

Submission

COR

Quality Control (QC)

Plan

Provide within 5 working days of the post-award conference

1 Electronic

Submission