GILE Performance Work Statement_11APR2024.pdf

Performance Work Statement

INSCOM G-4 Global Intelligence Logistics and Engineering (GILE) Support

Part 1

General Information

1.0 General: This Performance Work Statement (PWS) outlines the technical, functional, and performance characteristics of the work to be performed, identifies essential functions to be performed, and determines performance factors, including the location and timeliness of the work. The Government shall not exercise any supervision or control over the contract service providers or its sub-contractors performing the services herein.

Subcontract service providers shall be accountable solely to the contractor who, in turn, is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel and supervision as non-personal services to perform logistics and engineering support services as defined in this PWS. The contractor shall perform to the standards as set forth in this contract. This contract is for global multi-disciplined engineering, facilities, maintenance, logistics, and sustainment support to United States (U.S.) Army Intelligence and Security Command (INSCOM), U.S. Army Cyber Command (ARCYBER), Army Intelligence, Joint Forces, Combatant Commands, and the Intelligence Community (IC).

1.1.1 The INSCOM G-4 has a non-personal services requirement to provide multi-disciplined engineering, facilities, maintenance, logistics, and sustainment support to U.S. Army INSCOM Headquarters and its Major Subordinate Commands (MSCs), Army Intelligence, Joint Forces, Combatant Commands, and the IC.

INSCOM G-4 has the responsibility for worldwide integrated facility and logistics support to ground and airborne Intelligence, Surveillance, and Reconnaissance (ISR) systems, and intelligence operational facilities.

1.2 Background: U.S. Army INSCOM executes mission command of operational intelligence forces; conducts worldwide multidiscipline and all-source intelligence operations; delivers advanced skills training, linguist support, specialized quick reaction capabilities, and intelligence-related logistics, contracting, and communications in support of Army, Joint, Combatant Commands, and the IC.

1.3 Objective: The contractor shall provide the necessary products and services required by INSCOM and the IC as outlined in this PWS. The PWS outlines requirements to support INSCOM’s mission to anticipate requirements and employ innovative techniques to equip and sustain Soldiers, Civilians, systems, and facilities, as well as to enhance readiness as part of a Combined, Joint, and IC interdependent team.

1.4 Scope: These services will simultaneously support tactical, operational, and strategic intelligence units, personnel, ground and aerial intelligence equipment, operation facilities, and infrastructure from multiple locations. This PWS also incorporates program management; logistics planning, programming, and services;

engineering services; software development, Logistics and Facilities, G-4 Portal management; sustainment and maintenance of non-standard (non-Program of Record), and Program of Record, intelligence systems to include the integration of new intelligence technologies and capabilities; hardware design and integration; network management; support to technology development and application. Performance begins at the home station supporting administrative operations and training and extends from pre- deployment to post-deployment operations.

1.4.1 The contractor personnel providing services within the Continental United States (CONUS) may be subject to immediate deployment Outside the Continental United States (OCONUS) in support of operations. Some contractor personnel may be embedded with a unit in combat or hostile areas, for a known or unknown timeframe.

Operationally, the contractor shall rapidly adapt to continually changing battle areas and operational conditions and be able to rapidly shift assets in support of changing mission and risks.

1.4.2 During the performance period for this contract, the contractor shall maintain all systems and facilities in accordance with (IAW) the applicable Army Regulations, Army Doctrine Reference Publications, Army Doctrine Publications, and Department of the Army Pamphlets, Technical Bulletins, Technical Manuals, and Original Equipment Manufacturers (OEMs) guidelines and/or recommendations.

1.4.3 Due to constantly changing mission requirements and the need to take advantage of short windows of opportunity, equipment and services are frequently required on short notice. The contractor’s ability to provide goods, services, and support within time constraints are critical.

1.5 Period of Performance: The Period of Performance shall be a one, 12-month base period with four, 12-month option periods.

1.6 General Information:

1.6.1 Quality Control Plan (QCP): IAW CDRL A001, the contractor shall develop and maintain an effective QCP to ensure services are performed IAW this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP shall set forth the staffing and procedures for self- inspecting the quality, timeliness, responsiveness, customer satisfaction, and other performance requirements in the PWS. The contractor will develop and implement a performance management system with processes to assess and report their performance to the Contracting Officer’s Representative (COR) and the Alternative Contracting Officer’s Representative (ACOR). The contractor shall submit the QCP to the Contracting Officer (KO), COR, and ACOR within five calendar days following contract award. Thereafter, if corrective actions are required or if otherwise necessary, the contractor shall submit a revised QCP within five business days following any changes to the plan. The revised QCP shall provide the inspection timeline and findings and the status of all open corrective action plans (CAP) until the CAP is closed (i.e., the discrepancy is under control), if applicable. The contractor shall update the QCP annually. After Government approval of the QCP, the contractor shall receive the KO acceptance in writing of any proposed changes to the QCP.

1.6.2 Quality Assurance Surveillance Plan (QASP): The contractor’s performance will be evaluated IAW the Government’s Quality Assurance Surveillance Plan. This plan aligns with the Performance Requirements Standards, Technical Exhibit 1, which outlines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3 Recognized Holidays: The contractor is not required to perform services on the following federally recognized holidays below. No work is to be performed during the recognized holidays, unless otherwise specified in this PWS.

New Year’s Day Juneteenth National Independence Day

Veteran’s Day

Martin Luther King Jr.’s Birthday Independence Day Thanksgiving Day

Washington’s Birthday Day Labor Day Christmas Day

Memorial Day Columbus Day

1.6.4 Hours of Operation: The contractor shall conduct business during the core hours of 0900-1500 Monday through Friday IAW section 1.6.7 (Table 1 and 2) except on Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The contractor will not be reimbursed when the Government facility is closed for the above reasons.

Normal operating hours are 0730-1630, Monday through Friday, unless otherwise purposed and accepted by the COR/ACOR, excluding Federal Holidays. Depending on the location/requirement, the contractor may be required to provide basic work week (40 hours) and extended work week support up to seven days a week, in addition to providing twenty-four-hour on-call support as required. The normal core duty hours may be adjusted with COR/ACOR approval to meet mission requirements.

1.6.5 Extended Work Week (EWW) hours: This contract may require the use of EWW hours to support deployments, contingency operations, hostilities, war, national emergencies, critical mission systems and facilities repairs, or other unusual, critical operations. EWW hours are defined as that time exceeding the normal hours of operation per work week or pay period. The projected EWW hours shall be within budget and will not exceed the contract’s limitation of funds. Requests for EWW hours must be approved by the COR prior to the execution of additional hours or as soon as practical. Without approval, the contractor's invoice for those hours worked will be reduced or rejected by the Government. Justification shall be provided for all EWW requested per labor category, listing each contractor(s) name as reflected in the contractor’s invoice back-up detail. Approved EWW hours shall apply only to the contractor(s) named in the request and are not transferable to others. If request is approved, all EWW hours worked shall be billed at the normal labor category billing rate.

1.6.6 Tour of Duty: The first day of contractor employment and assignment to a position under this contract shall be considered the beginning date for new personnel. The required minimum tour of duty for all contractor personnel assigned to OCONUS locations (except contingency operating locations) under this contract shall be 36 months, at minimum or as directed by the Government. Required minimum tour of duty for personnel serving in contingency operations areas (e.g., Jordan, Kuwait, Iraq) or isolated/remote areas (Colombia) shall be 12 months or for the duration of the contingency or emergency, whichever is shorter, or as negotiated during development of the associated task. If a contractor employee assigned to one of these areas fails to complete their tour, the relocation expenses for the departing contractor employee will not be reimbursed under the terms of this contract.

1.6.6.1 A minimum tour length exception applies to personnel serving in duty positions that are either designated to be or are terminated by the Government. Contractor personnel serving in positions designated for termination that are either not technically qualified for another position at that location, or because of full contractor manning at their duty location, shall be considered to have served their full tour of duty without penalty or loss of relocation expenses.

However, if the position designated for termination is vacated without prior written approval of the COR, the contractor shall bear all relocation costs.

1.6.6.2 If a function is terminated for the convenience of the Government, the Government will bear all relocation costs.

1.6.7 Place of Performance: Work shall be performed at Government sites and at contractor facilities worldwide.

Table 1 identifies current contingency locations and Table 2 identifies CONUS/OCONUS locations. Both tables reflect permanent locations. For OCONUS positions, upon concurrence by the KO or the COR, full logistics support, to include housing services, may be provided to eligible contractors under this contract.

Table 1 – Contingency Operations Supported Locations (Including Federal Holidays) *Contingency Location - Fly-Away and/or manned locations as required:

Contingency Support Locations

Contingency Support Locations Unit/Mission Days of

Operation Normal Core / Duty

Hours

Philippines PACOM 6/7 10/12 hours per day

Israel ARCENT, IC 6/7 10/12 hours per day

Iraq ARCENT/OIR, IC 7 12 hours per day

Kuwait ARCENT/OIR, IC 6/7 10/12 hours per day

Jordan ARCENT/OIR, IC 7 12 hours per day

Bahrain* ARCENT, IC 6 10 hours per day

Syria ARCENT, IC 7 12 hours per day

Africa AFRICOM, IC 7 12 hours per day

Cuba SOUTHCOM, IC 5/6 8/10 hours per day

Colombia SOUTHCOM, IC 6/7 10/12 hours per day

Kingdom of Saudi Arabia (KSA) ARCENT/OIR, IC 7 12 hours per day

Table 2 – CONUS/OCONUS Support Locations

* Contingency location. Fly-Away as required.

**NOTE: Contractor personnel may be required to live and work in harsh and hostile environments and may be required to remain in the area of military operations under this contract. Additional security information concerning the Government locations is detailed in DD Form 254.

Locations Days of Operation Normal Core / Duty Hours

Ft. Eisenhower, GA

5 8 hours per day

Ft. Sam Houston / Camp Bullis / Ft. Bliss, TX

5 8 hours per day

Ft. Liberty, NC 5 8 hours per day

Ft. Huachuca, AZ 5 8 hours per day

Ft. Cavazos, TX 5 8 hours per day

Ft. Meade, MD 5 8 hours per day

Aberdeen Proving Ground 5 8 hours per day

Ft. Belvoir, VA 5 8 hours per day

Charlottesville, VA 5 8 hours per day

Ft. Stewart, GA 5 8 hours per day

Ft. Campbell, KY 5 8 hours per day

Ft. Carson, CO / Buckley Space Force Base

5 8 hours per day

Ft. Drum, NY 5 8 hours per day

Ft. Riley, KS 5 8 hours per day

Detroit, MI 5 Fly-Away

Hawaii and Alaska 8 hours per day

Germany 8 hours per day

Africa 8 hours per day

Korea 8 hours per day

Italy 8 hours per day

Poland 8 hours per day

Philippines 10/12 hours per day or determined by the mission requirement

Romania 8 hours per day

Latvia 12 hours per day Lithuania* 12 hours per day Estonia* 12 hours per day

Japan 8 hours per day

Thailand 8 hours per day

United Kingdom 8 hours per day

** Fly-Away as required and may transition in the future to full time position.

1.6.8 Reserved.

1.6.9 Security Requirements: At the time of contract award, the contractors shall have the appropriate Top Secret (TS) security clearance based upon a TIER 5 Background Investigation, and favorable eligibility determination for access to Sensitive Compartmented Information (SCI). IAW Intelligence Community Directive (ICD) 704, the contractor shall have a Final TS Facility Clearance (FCL) issued by Defense Counterintelligence and Security Agency (DCSA) and the ability to safeguard classified information at the appropriate security level to perform work on this contract. Failure to obtain and maintain the appropriate level of security clearance and facility clearance is justification for terminating this contract.

1.6.9.1 The Commander, U.S. Army INSCOM, through the Contractor Support Element (CSE), acting on behalf of DCS, G-2, as the cognizant security authority (CSA) for the Army, has exclusive administrative security oversight responsibility for all SCI released to the contractor or developed under the Army contract. All Army SCI contracts will be processed through the Army Centralized Contract System (ACCS) portal, which is overseen by the INSCOM CSE. IAW CDRL A012, Mandatory Security Training: Initial Security Briefing, Annual Refresher Training, Classified Marking, Controlled Unclassified Information (CUI) Awareness Training, and Threat Awareness & Reporting Program (TARP) are required.

1.6.9.2 The contractor’s Facility Security Officer (FSO) shall act as the primary liaison between the contractor, the COR/ACORs, and INSCOM CSE on all matters pertaining to security.

1.6.9.3 The contractor shall obtain and maintain user accounts for Army Enterprise Service Account (AESA), G-4 Portal, NIPRNET, SIPRNET, JWICS, TDN2 and accounts including email when required.

1.6.9.4 Facility Clearance: Contractor performance requires a TS/SCI FCL, the contractor’s facilities shall be certified and approved for storage of classified materials during the transition period and duration of performance of the contract.

1.6.9.4.1 The contractor shall provide a SCIF to facilitate technical discussions or mission briefings, conferences, and analytical work that could have a classification level of up to TS.

1.6.9.4.2 The contractor shall maintain facility security and provide appropriate access and document controls, safeguarding capabilities, and staffing with all contractor personnel cleared to the TS/SCI level.

1.6.9.5 COMSEC: The contractor shall establish and maintain COMSEC accounts. When required, the contractor shall act as a sub-hand receipt holder of COMSEC material, prepare requisite COMSEC shipping documents, provide all safeguards required for the material and receive the training deemed necessary by the Government.

1.6.9.6 Reserved.

1.6.9.7 Security of Contractor Facilities:

1.6.9.7.1 The contractor’s facilities shall be certified and approved for storage of classified materials.

1.6.9.7.2 The contractor shall provide a SCIF to facilitate technical discussions or mission briefings and conferences that could have a classification level of up to TS/SCI and for analytical work.

1.6.9.7.3 The contractor shall maintain facility security and provide appropriate access and document controls.

1.6.9.7.4 The contractor’s FSO shall have oversight responsibility for all security activities and requirements associated with this contract. Additionally, the contractor’s FSO is responsible for establishing communication with INSCOM CSE regarding SCIF Operations, Security Compliances, Classified Shipping, Personnel Indoctrination, and any other clearances/SCIF matters pertaining to this contract.

1.6.9.8 Personnel Security Clearances/Polygraph:

1.6.9.8.1 The contractor shall adhere to the policies and procedures governing security clearances.

1.6.9.8.2 Except as indicated in the appropriate position descriptions, all personnel working on this contract, shall be U.S. Citizens and have a final TS security clearance based on a TIER 5 Background Investigation, and favorable eligibility determination for access to SCI IAW ICD 704. Some positions or assignments may require a Counterintelligence (CI) Scope Polygraph, particularly those requiring access to TDN2.

1.6.9.8.3 Two labor categories (Mechanic and Grounds Keeper) are exempted from the TS/SCI requirement, however, are required to have a SECRET Clearance. Security Clearance exemption determination will be solely provided by the COR upon request by the PM.

1.6.9.8.4 The contractor’s FSO shall submit all security clearance requests via the ACCS portal. When access requires a polygraph, the FSO shall notify CSE for polygraph scheduling and periodically follow-up through completion.

1.6.9.8.5 Contractor support personal shall be subject to CI screening/re-screening at any stage of employment, at any time, with and without notice, and may be selected for polygraph screening or re-screening at the discretion of the Government.

1.6.9.8.6 Loss or suspension of required security clearance as set forth on the DD Form 254, “Contract Security Classification Specifications”, will result in the contractor’s inability to perform IAW with the terms and conditions of this contract and is subject to termination.

1.6.9.9 Physical Security: The contractor shall be responsible for safeguarding all Government equipment, information, and property provided for contractor use. At the close of each workday, Government facilities, equipment, and materials shall be secured IAW Army, INSCOM, or local policies or regulations.

1.6.9.10 Key Control: The contractor shall ensure all keys/key cards issued to the contractor by the Government are not lost or misplaced and are not used by unauthorized persons. No keys/key cards issued to the contractor by the Government shall be duplicated. The contractor shall address key control in the QCP. The contractor shall immediately report any occurrences of lost cards, or duplicate keys/key cards, or change in personnel to the COR/ACORs. Only authorized contractor personnel shall use Government issued keys/key cards that are engaged in the performance of assigned work.

1.6.9.10.1 In the event keys are lost, damaged, or duplicated, other than master keys, the contractor shall, upon direction of the KO/COR, re-key or replace the affected lock(s). In the event the contractor fails to replace effected locks or keys, the total replacement shall be deducted from the monthly payment(s) due to the contractor.

1.6.9.10.2 In the event a master key is lost, damaged, or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost will be deducted from the monthly payment(s) due the contractor.

1.6.9.11 Lock Combinations: The contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations.

These procedures shall be included in the contractor’s QCP.

1.6.10 Post Award Activities:

1.6.10.1 Post Award Conference/Periodic Progress Meetings: The contractor shall attend a post award conference convened by the contracting activity IAW Federal Acquisition Regulation Subpart 42.5 to be scheduled seven workdays following contract award. The KO, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government. IAW CDRL A002, the post-award conference shall be held within 10 calendar days of award. The contractor shall schedule and conduct this meeting, in coordination with the COR and KO. No later than three business days before the conference, the contractor shall provide the COR and KO with the briefing slides. Within three business days after the meeting, the contractor shall provide the meeting minutes and list of attendees to the COR and KO.

1.6.10.2 Key Personnel Hiring: All Key positions must be approved by the Government prior to hiring. The contractor shall fill all key positions within 30 days. (Performance Objective #3). The contractor will be authorized payment for the initial security processing time and the travel time to the assigned duty station. This coverage shall be limited to 30 days of in-processing per person. Charges beyond the 30-day limit shall not be charged to the Government. The contractor shall bear all costs exceeding 30 days. Written notification shall be provided to COR/ACOR immediately upon a key personnel vacancy.

1.6.10.3 Program Management Plan (PMP): IAW CDRL A003, the PMP shall be submitted within 15 calendar days after contract award. The PMP shall provide a resource-loaded schedule that outlines the steps that will be taken, the timeline to completion, and any associated risks with execution of the contract. If/when, a project tasking is submitted to the contractor, the PMP will be updated within 15 calendar days of each new project tasking. The update shall specify estimated project start and stop dates, a risk mitigation and expenditure plan aligned to key milestones within the project and include any anticipated other direct costs (ODCs). The update shall highlight any interdependencies within the tasks and/or the project(s) schedules. Upon acceptance and approval by the COR and KO, the contractor shall meet the cost, schedule and forecasted delivery date(s) of all deliverables by taking all reasonable measures to fulfill the requirement. Monthly status updates shall be reported in the Monthly Status Report (MSR) (CDRL A004).

1.6.10.4 Monthly Status Report (MSR): IAW CDRL A004, the contractor shall provide a MSR to the KO and COR identifying work completed from the previous month, any significant circumstances posing a threat to the security of DoD personnel, contractor personnel, resources and classified or unclassified defense information; safety incidents, on-going activities, issues and mitigation plans, forecasted future activities, and remaining open actions/decisions from the previous MSR. The MSR shall provide the number of employees on duty, planned new hires, a monthly roll up of funding and, at a minimum, shall provide the following information: funding received, funding invoiced to date, outstanding invoices, and funds remaining MSR shall be provided to the KO and COR NLT 10 calendar days after the end of the previous month.

1.6.10.5 Key/Non-Key Contractor Personnel: The contractor shall identify and provide resumes of all proposed key/non-key positions as identified in the table below. The Government G-4 Programs Branch CORs and ACORs will review and approve proposed billets (see table below) to ensure personnel and replacement personnel meet the qualifications prior to performing under this contract. The Government reserves the right to review/approve all resumes upon request. Except as indicated in the appropriate position descriptions, all personnel working on this contract shall be U.S. Citizens and have a final TS security clearance based upon a TIER 5 Background Investigation, and favorable eligibility determination for access to SCI IAW ICD 704.

Some positions will require HCS, Gamma access, and CI Polygraph. Security Clearance exception determination will be solely provided by the COR upon request by the PM. The contractor shall maintain and administer a security program IAW the National Industrial Security Program Operating Manual (NISPOM).

1.6.10.5.1 IAW CDRL A009, the contractor shall develop a tracking master sheet with all personnel, their qualifications, and submit to the COR for approval (format/delivery date to be addressed during kick-off).

Applicable security regulations are specified in the DD Form 254 and the SCI addendum. Additionally, the Government will review full resumes (no more than 3 pages per resume) for all positions identified in the table below:

Key Positions:

Program Manager (PM) Deputy Program Manager (DPM) Financial Manager Senior Electrical Engineer (Billet Co-located at PMO) Senior Mechanical Engineer (Billet Co-located at PMO) *All Site Leads Non-Key Positions:

All Other Engineer Billets MI Systems Maintainer Integrators III Training/Operations Manager Testing/Operations Manager Operations Manager Operations Supervisor

*Site Lead’s responsibility: provide oversight of all projects within their location (See Position Description).

Directed 5 Each Site Lead per AOR

1. CONUS 2. Europe (and other specified areas) (Also supports

Africa)

3. Korea (Also supports Japan / Thailand, and other specified areas)

4. Kuwait (Also supports Iraq, Syria, Jordan, KSA, and other specified areas)

1.6.11 Program Management Requirements:

1.6.11.1 The contractor shall provide program management and reporting for all subtask areas to include, but not limited to:

Task Planning, Preparation, and Execution (Establish Baseline and Metrics) Resource Management (Personnel/ Hiring/ Processing Timeline) Task/Project Budget Management and Cost Reporting (Cost Controls) Schedule and Task Performance Oversight Risk Management Quality Assurance and Controls Standard Operating Procedures Reporting and Deliverables Management

Security Management Strategic Planning Situation Assessment and Recommendations Labor Effort Extended Report

1.6.11.2 The contractor shall provide all associated program and task management, analysis, coordination, and reporting.

1.6.11.3 The contractor shall:

1. Ensure all approved tasks/projects are planned, coordinated, and communicated with Military and

Host country oversight authorities and personnel as appropriate.

2. Ensure all approved tasks/projects are delivered following the Government approved priorities, schedule, and budget.

3. Provide continuous status for all approved tasks/projects, to include deviations and remediation strategies. Ensure all task/project information is reported and tracked through the Contract Management (G-4 Portal).

4. Government shall have unrestricted access to all data in the G-4 Portal

5. Manage and maintain MI systems at a minimum 95-percent and critical facilities at a 99-percent operational readiness rate IAW Performance Requirements Summary (Technical Exhibit #1).

6. Provide weekly reporting of labor hour effort expended, by contractor and sub-contractor employee, by site, for all tasks/projects to the requirement/sub-requirement levels.

7. Provide weekly reporting of available labor category/functional capability on hand to demonstrate available staffing, planned, deployment status, vacation, known turnover, and planned/inbound new hires.

8. Provide utilization reporting monthly by site/location for all contractor’s employee with hours by contract and overall utilization percentage.

1.6.11.4 Program Manager (PM) Responsibility: IAW CDRL A020, the PM shall provide the KO/COR/ACOR a report describing the problem, causes, and mitigation plan and timeline to resolve any problem. The PM shall be responsible for the management of all tasks and requirements under this contract and provide information to the Government, as required, on cost, schedule, performance, and risk management

1.6.11.4.1 IAW CDRL A007, the PM shall conduct and lead all Program Management Reviews (PMRs), as directed by the Government. The contractor shall conduct a monthly PMR with the KO, COR, and Technical Leads.

Quarterly Program Management Review (QPMR) will occur once per quarter in lieu of a monthly PMR, as determined by the COR. The PM shall be accessible 24/7 to respond to any emergencies under this contract.

1.6.11.4.2 The contractor shall conduct PMRs providing a summary of activities for the contract. At a minimum, the PMR shall provide the following:

Action item reviews from prior PMRs Summary of cost, schedule, performance, and risk in the Areas of Responsibility (AOR) with

Courses of Action (COA), including Engineering projects and priorities Status of critical activities by regions Facility power outage schedules and plans Manning status Training and certification status GFP status Identify trends and recommend corrective action when needed.

PMO Engineering personnel TDY, training, or leave schedules.

Supply Chain Risk Management Identify any modification to the INSCOM G4 portal.

1.6.11.5 Program Management Office (PMO): The contractor shall provide adequate PMO space with

SIPRNET and NIPRNET connectivity no more than 45 miles from HQ INSCOM.

1.6.11.6 Sensitive Compartmented Information Facility (SCIF): The contractor shall provide, operate, and maintain a SCIF with NIPRNET, SIPRNET, JWICS, and NSANET, to support intelligence mission systems and intelligence architecture. SCIF space shall accommodate a minimum of 10 server racks and shared multiple workstations. SCIF location shall be within 45 miles from HQ INSCOM.

1.6.11.7 Warehouse: The contractor shall operate a warehouse and MI Systems Maintenance Facility at a Government-provided facility within 45 miles from HQ INSCOM.

1.6.11.7.1 The contractor shall staff and support the Government-operated warehouse and MI Systems Maintenance Facility.

1.6.11.7.2 IAW CDRLs A018 and B012, the contractor shall provide property accountability, warehousing and shipping reports, and SOPs to the KO,COR and ACOR(s) for review and acceptance.

SCIF Facility = ~ 1,200 sq. ft. Warehouse = ~12,000 sq. ft.

Office Space Materiel Storage

10 Server Racks Shipping and Receiving MI Systems Maintenance Shop

1.6.12 Reserved

1.6.13 Contractor Employees:

1.6.13.1 Personnel participating in and providing support to military training exercises, deployments, contingency operations, or other unusual situations, may be required to wear Chemical, Biological, Explosive, Radiological and Nuclear (CBRN) protective clothing/masks, attend training applicable to that effort, receive inoculations, and utilize supporting equipment when required by the supported Commander and/or directed by the COR or ACOR. When required by the Mission or Theater Commander, the Government will provide the contractor all military unique individual equipment.

1.6.13.2 The contractor shall identify its minimum mission essential Standard Army equipment requirements to the Government for documentation of new and/or increased equipment requirements/authorizations in an INSCOM Table of Distribution and Allowances (TDA), acquisition, and formal transfer to the contract for use in performance of the PWS.

1.6.13.3 All contractor personnel are required to obtain and maintain a Common Access Card (CAC) for computer access. The contractor shall ensure all badges and cards are returned and Government accounts are closed upon termination of contractor employment. In OCONUS locations, contractor personnel may be entitled to a CAC for logistical support. See AFI 36-3026 (AUG 17) and Army in Europe Regulation 715-9 (SEP 09) for more information.

1.6.13.4 The contractor shall be responsible for ensuring that employees assigned to this contract comply with the applicable laws and regulations of the host country and any political subdivisions thereof. The contractor is also responsible for ensuring that such employees comply with military rules and regulations when employed in areas under the jurisdiction of the applicable U.S. Army Commander. The Government also reserves the right to remove any contractor for the purpose of conducting an investigation of alleged misconduct that may, in the opinion of the KO, jeopardize the security of the project. Loss or suspension of required facility security clearance as set forth on the DD Form 254, “Contract Security Classification Specifications,” resulting in the contractor’s inability to perform IAW the terms and conditions of this contract. As a direct result, the contractor is subject to termination under the appropriate termination clause.

1.6.13.4.1 In the event that a contractor's employee is barred from continuing to perform under the contract for failure to comply with the laws, rules, and regulations, the contractor costs incurred for their removal, or the substitution of a replacement employee, shall not be reimbursable under this contract. The disallowed costs include relocation costs incurred by the contractor to furnish a suitable substitute employee for the overseas assignment.

1.6.14 Staff Support: The contractor shall perform all necessary support requirements for contract financial management, accounting and reporting, scheduling, control and monitoring of: mission support operations, task management, coordination of responsible and efficient worldwide logistics support; coordination and performance of Field Level maintenance and repair; coordination of responsive and efficient facilities engineering and planning support and coordinating oversight of mission system network management and engineering support operations.

1.6.15 Identification of Contractor Employees:

1.6.15.1 All contractor personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as contractors.

1.6.15.2 The contractor shall ensure that all documents or reports produced by its personnel are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.6.15.3 The contractor shall wear the appropriate security/identification as required.

1.6.16 Other Direct Costs (ODC): Contractor invoices shall include applicable documentation to support all actual costs incurred (e.g., airfare, rental vehicle, and hotel/lodging receipts). All travel and Government required training will be billed under ODCs. Contractor personnel will be required to perform mandatory training at no additional cost to the Government.

1.6.17 Contractor Travel:

1.6.17.1 All contractor travel for this contract shall be listed in the G-4 Portal for COR or ACOR validation as required. The COR and ACOR must have visibility of all personnel traveling and its associated expenses.

1.6.17.2 The contractor shall provide estimated cost and expense category information to facilitate COR review and approval at time of invoice.

1.6.17.3 Local travel is considered travel within a 50-mile radius of the home station to perform official duties. Travel outside the 50-mile radius, as tasked by the Government, will be reimbursed at the applicable Joint Travel Regulations (JTR) rate. When available and appropriate, Government vehicles shall be used for official duties and travel.

1.6.17.4 Travel outside the 50-mile radius requires Government issued Letters of Authorization (LOAs) for OCONUS travel and Letters of Instruction (LOI) for official travel and shall comply with the JTR. IAW CDRL A010, a trip report shall be submitted to the COR or ACOR no later than 5calendar days following completion of any contractor travel. All travel costs will be reimbursed IAW the Government JTR.

1.6.17.5 Local travel of contract employees within DoD or Department of State designated Hostile Fire and/or High Threat mission support areas will be accomplished via military-provided transportation IAW supported Combatant Commander (COCOM) inter/intra-theater movement policies and priorities.

1.6.17.6 The contractor shall ensure employees comply with NISPOM, Title 32 CFR Part 117, NISPOM Rule, requirements for notification and obtaining authorization prior to travel to areas listed by the State Department or other U.S. Government Agencies as “denied or restricted” travel areas. Intermittent travel to countries other than those listed in Table 1-2 may be required for short periods of time as directed by the COR. Travel to these locations may require country clearances prior to travel and shall comply with the JTR.

1.6.18 Travel Authorization/Reporting: When travel is required by the Government, the contractor shall submit travel approval requests to the COR or ACOR at least two weeks prior to travel. Travel approval requests must include: (1) traveler’s name; (2) travel requestor; (3) purpose of the trip; (4) location/activity to be visited; (5) inclusive dates of the travel; and (6) estimated travel cost.

1.6.18.1 IAW CDRL A010, the contractor shall submit trip reports to the COR or ACOR no later than five calendar days after completion of travel unless a later date is authorized within the task. Trip reports must include: (1) traveler’s name; (2) purpose of the trip; (3) location/activity visited; (4) actual dates of the travel; (5) work performed while on travel; (6) list of personnel contacted/briefed, their email addresses, and DSN/ commercial number; (7) dates of follow-up actions; (8) itemized list of actual travel costs; and (9) documentation to support travel costs. The contractor shall include copies of receipts for lodging, transportation, and all expenses over $75.00.

1.6.19 Letters of Authorization (LOA) for OCONUS Travel: Prior to travel, the contractor shall utilize the Synchronized Pre-deployment and Operational Tracker (SPOT) https://spot.dmdc.mil/privacy.aspx to enter/validate new or previously entered employee data, validate contract information, identify task personnel, enter/validate company- provided equipment, update employee deployment details, certify deploying employees meet all eligibility requirements, and request LOAs for deploying company employees. For detailed information on user roles and SPOT processes, please refer to the Business Rules for the Synchronized Pre-deployment and Operational Tracker at https://www.acq.osd.mil/log/.

1.6.19.1 With the exception of emergency travel, LOAs shall be submitted with the following information at least 14 calendar days prior to the date of anticipated departure to facilitate processing and approval. In addition, the requirement for Theater Clearance Requests (TCRs) will be followed. The Government will approve LOAs only for properly cleared personnel who have appropriate country and travel clearances. The LOA must be executed by the

KO.

1.6.19.2 The contractor shall ensure that all deployed employees and agents comply with pertinent Service and Department of Defense directives, policies, and procedures. The contractor shall comply with all federal statutes, judicial interpretations, and international agreements (e.g. Status of Forces Agreements (SOFA), Host Nation Support Agreements, NATO, Security and Defense Cooperation Agreements, host nation Government regulations, etc.) and memoranda of agreement or understanding (MOA/MOU) applicable to U.S. Armed Forces or citizens in the AOR. Failing to adhere to the applicable SOFAs and other related agreements and the instructions and general orders issued by the Theater Commander or his/her designated representative may result in the removal of the contract employee from the area at the contractor‘s expense. Contractor personnel will maintain current visas for all AORs supported by this contract. It is the responsibility of the contractor to be knowledgeable and execute the requirement for visas, passports, etc., or any entry/exit criteria for any country supported under this contract.

1.6.19.3 If Technical Expert Status Accreditation (TESA), Analytical Support Status Accreditation (ASSA), or Technical Representative (TR) status applies, the contractor shall be responsible for fulfilling all requirements for TESA/ASSA certifications. Contractors are required to monitor the below link regularly in order to remain in compliance with the requirements: https://ecops.ext.eur.army.mil.

1.6.19.4 The contractor shall submit United States Forces, Korea (USFK) Form 700-19 Packets for Invited Contractor and Technical Representative Personnel for accreditation of the contractor’s employees in Korea per USFK Regulation 700-19 (Invited Contractor and Technical Representative Program). The contractor shall work closely with the Responsible Officer (RO) to ensure that the Letter of Accreditation and USFK Form(s) 700- 19A-R-E are accurate and ready for submission by the RO to HQ USFK, Attn: USFK Assistant Chief of Staff, Acquisition Management (USFKAQ), 411th Contracting Support Brigade (CSB), of 10 working days of the arrival of any invited contractor employees or dependents in the Republic of Korea (ROK). Refer to USFK regulation (700-19) for further SOFA related information. SOFA information may be found at https://www.usfk.mil/Resources/#3.

1.6.19.5 The contractor shall adhere to all relevant provisions of the applicable SOFA and other related agreements. The contractor shall use the DFARS PGI deployment checklist.

1.6.20 Reserved

1.6.21 Access and General Protection/Security Policy and Procedures: Contractor and all associated subcontractor employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by Government representative). The contractor and all associated subcontractor employees shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office (PMO), Director of Emergency Services (DES) or Security Office.

1.6.21.1 Contractor workforce must comply with all personal identity verification requirements (CFR clause 52.204- 9, Personal Identity Verification of Contract Personnel) as directed by DoD, HQDA, and INSCOM policy.

1.6.21.2 In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.6.21.2.1 Random Antiterrorism Measures Program (RAMP) participation: Contractor personnel working on an Army installation or other DoD facility (owned or leased by DoD/DA), as subject to participation in installation RAMP security program (e.g. vehicle searches, wearing of ID badges, etc.).

1.6.21.3 For Contractors Requiring CAC: Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated Tier 1 (T1) investigation or an equivalent or higher investigation IAW Army Directive 2014-

05. The contractor employee will be issued a CAC only if duties involve one of the following:

1. Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely.

2. Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or

3. Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more (Army Trusted Associate Sponsorship System (TASS) Policy, 08 Nov 17, paragraph 8(2), page 12).

4. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled T1 at the Office of Personnel Management.

1.6.21.3.1 Contractor and all associated subcontractor employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (Army Directive 2014-05/AR 190-13); comply with applicable installation, facility and area commander installation and facility access and local security policies and procedures (provided by Government representative); or, at OCONUS locations, IAW status-of-forces agreements and other theater regulations.

1.6.22 Data Rights: Per DFARS 252.227-7013 and 252.227-7014, the Government shall have unlimited rights to all studies, analyses, test data, or similar data produced for this contract, when that item was specified as an element of performance. Per DFARS 252.227-7020, the Government shall have unlimited rights to all works (such as training materials, training programs, computer data bases, computer software documentation) first produced, created, or generated and required to be delivered under this contract.

1.6.23 Organizational Conflict of Interest (OCI): IAW FAR Subpart 9.5, the contractor shall review their current and planned participation in any other Government contracts, subcontracts, consulting, or teaming arrangements where they may be in a position of actual or perceived bias or unfair competitive advantage. Common OCI examples (not all inclusive) are provided in FAR Subpart 9.508. The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO IAW FAR Subpart 9.504 may affect other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.24 Training: This PWS requires training that is unique to INSCOM or the Government. The contractor shall pay for any required training for their employees to achieve required certification levels required by the contract. Any current training, remedial, refresher, maintenance, or advancement to the next certification level, and all associated costs are the responsibility of the contractor. The Government may offer specific duty related training opportunities to the contractor at no cost to the Government. All such training will be coordinated with the COR/ACOR and approved by the KO and charged via ODCs. INSCOM contractors require the following additional training:

1. Information Assurance Related Training (Cyber Awareness)

2. Intelligence Oversight and Civil Liberties

3. Operations Security (OPSEC)

4. Threat Awareness & Reporting Program (TARP)

5. Derivative Classification

6. Anti-Terrorism (AT) Training (Contractor)

7. Foreign Disclosure, Rules of Road

8. Information Security (Annual Security Refresher Training – INSCOM)

9. DoD Mandatory Controlled Unclassified Information (CUI) Training

10. Records Management

1.6.24.1 AT Awareness Training for Contractor Personnel Traveling Overseas: This standard language requires U.S.

based contractor employees and associated subcontractor employees to make available and receive Government-provided area of responsibility (AOR)–specific AT and other security awareness training as directed by AR 525-13.

Specific AOR training content is directed by the combatant commander, the unit protection program security representative is the local point of contact.

1.6.24.2 iWATCH Training: The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity Authorization to Operate (ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR/ACOR. This training shall be completed within 60 calendar days of contract award and within 30 calendar days of new employee’s commencing performance. iWATCH training results shall be reported to the COR/ACOR not later than 30 calendar days after contract award.

1.6.24.3 Threat Awareness Reporting Program (TARP) Training: Per AR 381-12, TARP, contractor employees, to include sub-contractors, requiring access to Army installations, facilities, and controlled access areas must complete TARP training within 30 calendar days after the start of the Period of Performance (PoP) or date of hire, and annually thereafter.

1.6.24.3.1 All contractor employees with security clearances working on any Army contract must receive annual TARP training per Army Regulation 381-12, para. 2-4b, TARP. Training will be conducted online or in person by qualified Counterintelligence (CI) personnel.

1.6.24.3.2 Contractor employees must possess an Army Enterprise Service Desk (AESD) account and password or a CAC to register and complete the online TARP training course by utilizing the Army Learning Management System (ALMS) at: www.lms.army.mil. IAW CDRL A012, once training is complete, the contractor shall provide certificates/proof of completion of training to the COR/ACOR, if assigned to the contract, or to the KO within (10) days of completion. The contractor shall upload certificates/proof of completion of training to the INSCOM G3 Training portal: https://armyeitaas.sharepoint-mil.us/sites/inscom-training

1.6.24.4 SHARP Language:

1.6.24.4.1 Sexual Harassment and Sexual Assault Policy: The contractor shall ensure all employees comply with the Sexual Harassment and Sexual Assault Policy outlined in Part 7 attachment #2 of this PWS.

1.6.24.4.2 Sexual Harassment Policy Compliance:…