W4W Requirements Sheet.pdf

Work for Warriors (W4W)

Requirements Sheet

Regional Coverage: Contractor’s shall ensure adequate coverage of the following seven (7) regions defined as;

Region 1 = Benton, Polk, Marion Counties;

Region 2 = Clackamas, Multnomah, Hood River, and Wasco Counties;

Region 3 = Sherman, Gilliam, Wheeler, Morrow, Umatilla, Union, Wallowa, Baker, Grant, and Malheur Counties;

Region 4 = Clatsop, Columbia, Washington, Tillamook, and Yamhill

Counties;

Region 5 = Linn, Lincoln, Lane, and Douglas Counties;

Region 6= Coos, Curry, Josephine, and Jackson Counties;

Region 7= Lake, Harney, Crook, Deschutes, Jefferson, and Klamath Counties.

The regional representative will make a minimum of five weekly meetings that include site visits to educational agencies, Employers, Military Units, County Veterans Service Officers, State and Federal Employment agencies within their region to network and educate them on the services provided and to obtain clients in need of said services.

Each regional representative will visit each facility within their region at a minimum of once quarterly.

Each regional representative will conduct an in person or virtual visit with the Family Assistance Specialist (FAS) once every 30 days and Airmen and Family Readiness Program Manager (AFRPMs) in their region at a minimum of once every Quarter

Project Manager:

The Contractor shall provide one dedicated Project Manager between the service providers and the SMFS office.

The Project Manager will meet with the SMFS office once every week, either in person, email or by phone, to stay abreast with current information and disseminate new information down to the service providers within 1 business days.

Program Tasks:

Data Capture, Analysis and Reporting design and maintain Intake forms for clients. Intake forms must contain at minimum the client's name, service affiliation (if dependent, sponsors service affiliation), service dates, service status (guard, reserve, inactive, etc.), location (home of record / currently living), and resource needed. Develop intake form including all above desired information and ensure form is used for every Intake.

Develop, compile, and utilize a tracking system for client records, that documents a summary report for each client while managing manage daily intake form, phone log, email correspondence, status reports, customer surveys and a follow up log within each client's record.

The Contractor shall identify trends and areas of improvement. Generate and maintain a summary report containing information to build a trend analysis of data collected in previous tasks above.

Coordination of Delivery of Employment and Educational Counseling and Outreach

The Contractor shall coordinate appointments within 2 business days of initial contact. An in person or virtual appointment will be scheduled within one week and the Contractor shall respond to clients within 1 business day for phone calls, emails, and inquires.

The Contractor shall conduct a follow up action every 10 days until the case is closed. Document all attempts. Case is complete when the client no longer request service or fails to respond.

The Contractor shall identify client employability status and develop individualized plan to strengthen the individual’s career and employment Opportunities.

The contractor will help determine job compatibility based on skill set for career path by aiding with résumé building and if needed, mock interviews for clients.

Provide Education Referrals

The Contractor shall identify client educational needs to develop an individualized plan to strengthen the individual’s education and career path.

The Contractor shall ensure all schools presented to service members and veterans are Department of Defense approved.

Each regional representative shall report on military educational resources to include but not limited to: GI bill, Tuition assistance, grants, and local resources.

Community Resources

The Contractor shall maintain and update educational resources point of contacts listing for clients.

The Contractor shall maintain and update job listings on weekly basis by region for employment seekers.

Presentations and Marketing Materials

The Contractor shall provide a staffed Work for Warriors Outreach display for up to 12 Outreach Events (Yellow ribbon, Job fairs, etc.) throughout the state.

Event locations will be within 100 miles of regional HQ's and the contractor will have 30 days’ notice of events. Material must be produced to reflect resources for the event region.

The Contractor shall provide Work for Warriors Outreach posters tailored to each region. Estimated 10 posters (11 X 17) in each region to post in each facility. Posters will be distributed within 15 days of approval. The Government will not provide artwork.

The Contractor shall establish Work for Warriors Outreach brochures tailored to each region or a single brochure with combined regional resources.

Brochures will be distributed within 15 days of approval. The Government will not provide artwork.