Attachment 0001 - Performance Work Statement.pdf

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U.S. ARMY AIR and MISSILE COMMAND

(AMCOM) FLEET MANAGEMENT CENTER

CENTRALIZED DISTRUBUTION ACTIVITIES

PERFORMANCE WORK STATEMENT

(AFMC CDA PWS)

Prepared by

PROGRAM EXECUTIVE OFFICE, MISSILE AND SPACE

OFFICE OF THE ASSISTANT PEO FOR LOGISTICS

Performance Work Statement (PWS) AMCOM Fleet Management Center (AFMC) Centralized Distribution Activity (CDA)

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Contents 1 Vision Statement

1.1 Introduction

1.2 Mission

1.3 Background

1.4 Scope

1.5 Applicable Document

2 General Requirements

2.1 Non-Personal Services

2.2 Business Relations

2.3 Technical Data Rights

2.4 Contract Administration and Management

2.4.1 Contract Management

2.4.2 Contract Administration

2.4.3 Personnel Administration

2.4.4 Subcontract Management

2.5 Contractor Personnel, Disciplines, and Specialties

2.5.1 Operational Requirements

2.5.2 Personnel Qualifications

2.5.3 Project Management

2.5.4 Site Operations Management

2.5.5 Logistics Analysis

2.5.6 Property Administration

2.5.7 Administrative Support

2.5.8 Minutes

2.6 Travel Requirements

2.6.1 Temporary Duty (TDY) Travel

2.6.2 Weekend Travel

2.6.3 CONUS Travel:

2.6.4 OCONUS Travel:

2.7 Materiel Purchase Requirements

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2.7.1 Consumable Purchases

2.7.2 Non-Consumable Purchases (Other Direct Costs)

2.8 Normal Hours of Operation

2.8.1 Emergency Contact Number

2.8.2 Flex-time Shift

2.9 Contractor’s Standard Operating Procedures (CSOPs)

2.10 Facilities and Equipment

2.10.1 Government Owned Contractor Operated (GOCO)

2.10.2 Lease of Facilities

2.10.3 Ancillary Functions

2.11 Performance and Cost Report

2.12 Problem Resolution

3 Performance Requirements

3.1 U.S. Army Working Capital Fund (AWCF), Single Stock Fund (SSF) Supply

Operations and Non-Standard Supply Operations

3.2 Material Management

3.2.1 Material Management Tasks

3.3 Technical Proficiencies and Certifications

3.3.1 Standard Army Systems

3.3.2 Non-Standard Army Systems

3.3.3 Weapon Systems Concepts and Operations

3.3.4 Future Forces

3.3.5 Inventory Management

3.3.6 Trend Analysis

3.3.7 Customer Satisfaction

3.3.8 Classified/Sensitive Materiel Management

3.3.9 Hazardous Materiel Management

3.4 Transportation Activities

3.5 Operation of Equipment

3.6 Materiel Release Order (MRO) Processing

3.6.1 Authority

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3.6.2 Local MRO Processing

3.6.3 Documentation

3.6.4 Off-Post MRO Processing

3.6.5 Receipt Processing

3.6.6 Processing Standards

3.6.7 Discrepant Shipments

3.6.8 Packaging

3.6.9 Basic Care of Supplies in Storage (COSIS)

3.7 Inventory Control and Warehouse Operations

3.7.1 Inventory Cycles

3.7.2 Warehouse Utilization

3.7.3 Warehouse Denial

3.7.4 Warehouse Workload History

3.8 Materiel Turn-Ins

3.8.1 Serviceable Processing

3.8.2 Unserviceable Processing

3.9 Radio Frequency Identification (RFID)

3.10 Government Performance Objectives and Measures

3.10.1 Performance

3.10.2 Standards

3.10.3 Performance Notification

3.11 Quality Control Program (QCP)

3.11.1 Contract Quality Control

3.11.2 Quality Control Program Plan

4 Special Requirements

4.1 Security

4.2 Security Requirements

4.2.1 Identification Media

4.2.2 Access and General Protection/Security Policy and Procedures

4.2.3 Access to DoD Facilities or Installations without a Common Access Card

(CAC) 16

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4.2.4 Common Access Card (CAC) Issuance

4.2.5 Handling or Access to Classified Information

4.2.6 Personnel Security Clearances

4.2.7 Personnel Security

4.2.8 Classified Hardware

4.2.9 Specific Security Requirements

4.3 Mandatory Training Requirements

4.3.1 Army Training Certification Tracking System (ATCTS)

4.3.2 Information Assurance (IA)/Information Technology (IT) Training

4.3.3 Anti-Terrorism (AT) Level 1 Training

4.3.4 Anti-Terrorism (AT) Awareness Training for Contractor Personnel Traveling

Overseas

4.3.5 iWATCH Training

4.3.6 Operational Security (OPSEC) Awareness Training

4.3.7 Contractors Authorized to Accompany the Forces Deployed outside United

States 19

4.3.8 Contractors Performing or Delivery in a Foreign Country

4.3.9 Threat Awareness Reporting Program (TARP)

4.4 Information Management

4.4.1 Information Management Officer (IMO)

4.4.2 Automatic Data Processing

4.4.3 System Design and Operation

4.5 Communications

4.5.1 Communications Network

4.5.2 CONUS Communications

4.5.3 OCONUS Communications

4.5.4 Data Transmissions

4.6 Safety

4.7 Accident and Incident Notification and Investigation

4.8 Physical Security and Facility Access

4.8.1 Physical Security and Facilities Access

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4.8.2 Physical Security Officer and Facility Security Officer

4.8.3 Cyber Security

4.8.4 Wide Area Workflow (WAWF) Invoicing

4.9 Transition

4.9.1 Transition-In Effort

4.9.2 Transition-Out Effort

4.10 Property Control and Government Property

4.10.1 Property Control System

4.10.2 Stock Control and Locator System

4.10.3 Government Furnished Property (GFP)/Government Furnished Materiel

(GFM) 24

4.10.4 Incidental Property

5 Optional Requirements

5.1 Earned Value Management (EVM) (Option)

5.2 Service Contract Reporting (SCR)

5.3 Contingency Operations: (Option)

5.3.1 Contingency Vans

5.3.2 Contingency Stock

5.3.3 Personnel Mobilization

5.3.4 Workload History

5.4 Extended Care of Supplies in Storage (COSIS Option)

5.5 Maintenance Management (Option)

5.5.1 Maintenance Management General Requirements

5.5.2 Maintenance Analysis

5.5.3 Maintenance Functions

5.5.4 Repair Standards

5.5.5 Field Level Maintenance

5.5.6 Operator Level Maintenance

5.5.7 Organizational Level Maintenance

5.5.8 Contractor Maintenance

5.5.9 Sustainment Level Maintenance

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5.5.10 Direct Support Maintenance

5.5.11 General Support Maintenance

5.5.12 Contractor Responsible Maintenance

5.5.13 Sustainment Maintenance

5.5.14 Non-Mission Capable Maintenance (NMCM)

5.5.15 Non-Mission Capable Supply (MNCS)

5.5.16 Workload History

5.6 Modification Work Orders (MWO): (Option)

5.6.1 Requirements

5.6.2 Kit Requirements

5.6.3 Upgrades and Modifications

5.6.4 Workload History

5.7 Repair Parts Management: (Option)

5.7.1 Standard Army maintenance system-Enhanced (SAMS-E)

5.7.2 Prescribed Load List (PLL)/Operations and maintenance Army (OMA)

5.7.3 Bench Stock

5.7.4 Stockage Levels

5.7.5 Reconciliation

5.7.6 Shop Stock

5.7.7 Change in Requirement Levels

5.7.8 Non-Authorized Stockage List, Shop Stock

5.7.9 Inventory

5.7.10 Controlled Exchange

5.7.11 Warranty

5.7.12 Normal Hours of Operation

5.7.13 Ancillary Functions

5.7.14 Workload History

5.8 High Mobility Artillery Rocket System (HIMARS) Support: (Option)

5.8.1 HIMARS Support

5.8.2 Support

5.8.3 Normal Hours of Operation

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5.8.4 Maintenance

5.8.5 Inspection

5.8.6 Preventative Maintenance Checks and Services (PMCS)

5.8.7 Line Replacement Units

5.8.8 Petroleum, Oil & Lubricants (POL)

5.8.9 POL and Equipment

5.8.10 HIMARS Data

5.8.11 Maintenance Issues

5.8.12 Actions

5.8.13 Schedule

5.8.14 Workload History

6 Related Documents

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1 VISION STATEMENT

Provides the best professional wholesale supply operations and logistics materiel management support to the warfighter in a timely manner.

1.1 Introduction

This effort shall provide innovative and responsive wholesale supply support operations and logistical materiel management support to primarily missile systems in order to meet the evolving mission needs of the warfighter.

1.2 Mission

This contract shall provide wholesale supply support operations, logistics materiel management support required to meet AVENGER System, High Mobility Artillery

Rocket System (HIMARS), M270A1 Multiple Launch Rocket System (MLRS), Phased

Array Tracking radar to Intercept of Target (PATRIOT) System, STINGER Missile, and

AN/TPY-2 Radar System mission requirements.

1.3 Background

This PWS provides performance requirements that define operational services that may be required by AMC, Training and Doctrine Command, United States (U.S.) Army

Forces Command, and all other Army or Department of Defense (DOD) agencies.

Services may be required in Continental United States (CONUS) or Outside Continental

United States (OCONUS) locations.

1.4 Scope

The services and resources identified in this PWS shall primarily support supply operations located at Ft. Bliss, TX and Ft. Sill, OK. The scope of operation shall consist of the full spectrum of tasks associated with the management, operation and oversight of the forward wholesale supply support operations, logistics materiel management support and depot activities hereafter referred to as AMC’s Centralized Distribution

Activities (CDAs) located at the aforementioned sites. The CDAs provide materiel management for over 3,000 national stock numbers (NSNs).

1.5 Applicable Document

Documents relevant to this contract are located in the Document Summary List (DSL), Appendix A of this PWS. The document versions specified on the DSL take precedence over the generic references (without revision letters) cited in the PWS.

2 GENERAL REQUIREMENTS

This section describes the general requirements for the AVENGER System, High

Mobility Artillery Rocket System (HIMARS), M270A1 Multiple Launch Rocket System

(MLRS), PATRIOT System, STINGER Missile, and AN/TPY-2 Radar System.

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2.1 Non-Personal Services

The Government will neither supervise contractor employees nor control the method by which the contractor performs the required tasks. Under no circumstances will the

Government assign tasks to, or prepare work schedules for, individual contractor employees. It shall be the responsibility of the contractor to manage its employees and to guard against actions that are of the nature of personal services, or give the perception of personal services. If the contractor believes that actions constitute, or are perceived to constitute personal services, it shall be the contractor's responsibility to notify the Contracting Officer (KO) immediately.

2.2 Business Relations

The contractor shall successfully integrate and coordinate all activity needed to execute the requirements of this PWS. The contractor shall manage the timeliness, completeness, and quality of problem identification. The contractor shall provide corrective action plans, proposal submittals, timely identification of issues, and effective management of subcontractors. The contractor shall seek to ensure customer satisfaction and professional and ethical behavior of all contractor personnel.

2.3 Technical Data Rights

The contractor shall not incorporate Limited Rights Technical Data or Restricted Rights

Computer Software into the design of any systems, diagrams, design documentation packages, prototypes, and/or models simulation thereof under this contract without the prior written authorization of the Contracting Officer.

2.4 Contract Administration and Management

The following subsections specify requirements for contract, management, and personnel administration.

2.4.1 Contract Management

The contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of the resources assigned to the requirement. The contractor must maintain continuity between the support operations and the contractor's corporate offices.

2.4.2 Contract Administration

The contractor shall establish processes and assign appropriate resources to effectively administer the requirement. The contractor shall respond to Government requests for contractual actions in a timely fashion. The contractor shall have a single point of contact between the Government and contractor personnel assigned to support contracts or task orders. The contractor shall assign work effort and maintaining proper and accurate time keeping records of personnel assigned to work on the requirement.

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2.4.3 Personnel Administration

The contractor shall provide for employees during designated Government non-work days or other periods where Government offices close due to weather or security conditions. The contractor shall maintain the currency of their employees by providing initial and refresher training to meet the PWS requirements. The contractor shall make necessary travel arrangements for employees. The contractor shall provide administrative support to employees in a timely fashion (time keeping, leave processing, pay, emergency needs).

2.4.4 Subcontract Management

The contractor shall be responsible for subcontract management necessary to integrate work performed on this requirement and shall be responsible and accountable for subcontractor performance on this requirement. The prime contractor shall manage work distribution to ensure there are no Organizational Conflict of Interest (OCI) considerations. Contractors may add subcontractors to their team after notification to the Contracting Officer (KO) or Contracting Officer Representative (COR).

2.5 Contractor Personnel, Disciplines, and Specialties

The contractor shall accomplish the assigned work by employing and utilizing qualified personnel with appropriate combinations of education, training, and experience. The contractor shall provide the necessary resources and infrastructure to manage, perform, and administer the contract. The contractor shall possess the ability to define and articulate both materiel and maintenance requirements performed in accordance with this PWS. The contractor shall provide technical support for efforts which fall within the areas of support for all AFMC CDA activities as described in the AFMC CDA External

Operating Procedures, Appendix J of this PWS.

2.5.1 Operational Requirements

The contractor, as an independent contractor and not as an agent of the U.S.

Government, shall provide all personnel, supplies, tools, materials, services and other resources, except for those items specified as Government Furnished Property (GFP) or those government items listed as incidental to the place of performance and services, required to plan, analyze, establish, operate, and sustain fully mission capable operations and activities for AMC managed air defense and land combat weapon systems.

2.5.2 Personnel Qualifications

The contractor shall provide sufficient personnel possessing the skills, knowledge, expertise, federal, state, and local licenses, permits, and certifications and training to perform the tasks described herein. The contractor shall control the overall management of contractor employees. The contractor shall be responsible for the adherence of its personnel to all rules, regulations, directives, and requirements

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pertaining to the conduct of their personnel on military installations. The personnel labor categories and qualifications are provided in Appendix C of this PWS.

2.5.3 Project Management

The contractor shall provide management for the requirements listed in this contract.

The contractor shall comply with federal, state, and local laws in executing the requirements of this PWS.

2.5.4 Site Operations Management

The contractor shall provide Site Operations Management at each AFMC CDA location.

The contractor shall maintain receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures. The contractor shall comply with federal, state, and local warehousing, material handling, and shipping requirements by studying existing and new legislation;

enforcing adherence to requirements; advising management on needed actions. The contractor shall safeguard warehouse operations and contents by establishing and monitoring security procedures and protocols. The contractor shall control inventory levels by conducting physical counts; reconciling with data storage system. The contractor shall maintains physical condition of warehouse by planning and implementing new design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement.

2.5.5 Logistics Analysis

The contractor shall perform analysis to predict flow of supplies and goods and identify issues with legal, safety, and contractual requirements. The contractor shall assist with obsolescence and sustainability studies on particular supplies or goods. The contractor shall coordinate with Original Equipment Manufacturers (OEM) vendors to obtain the necessary quality of supplies in good time. The contractor shall analyze and study the distribution and network, and model the process. The contractor shall assist with the development of logistics plans and policies for efficient distribution and allocation for the weapons systems within the scope of this contract. It is up to the contractor to determine the minimum qualifications needed to successfully fulfill the requirements stated in this PWS.

2.5.6 Property Administration

The contractor shall serve as the primary hand-receipt holder for all property on this contract to include GFP and Contractor Acquired Property (CAP). The contractor shall prepare and implement a property system to optimize property control procedures IAW

FAR 52.245-1 with emphasis on sections (b) & (f). The contractor shall examine the levels of Government Furnished Property to determine condition code. The contractor shall prepare detailed reports on inventory operations, stock levels, and adjustments.

The contractor shall perform analysis to predict potential inventory problems. The contractor shall assist the Government with property accountability inventories and

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audits. It is up to the contractor to determine the minimum qualifications needed to successfully fulfill the requirements stated in this PWS.

2.5.7 Administrative Support

The contractor shall provide administrative, graphics/illustrator, facilities and technical support for review and analysis type activities. These include, briefing charts, briefings, Integrated Program Reviews (IPRs), and participation for all supply, maintenance and provisioning related meetings/conferences. The contractor may provide conference, meeting, and work areas in the conduct of official Government business where use of such facilities is determined to be in the best interest of the Government. The contractor shall provide support services to participate in such activities as front-end logistics analysis, parts provisioning, process reviews, program management reviews, partnering events, transition meetings, and conferences. The contractor shall prepare and deliver briefing materials In Accordance With (IAW) CDRL A004.

2.5.8 Minutes

The contractor shall provide conference minutes from briefings, IPRs, supply, maintenance, provisioning and logistics meetings/conferences. The contractor shall prepare and deliver conference minutes IAW CDRL A005.

2.6 Travel Requirements

The following subsections specify requirements for Travel.

2.6.1 Temporary Duty (TDY) Travel

The contractor may be required to perform TDY to various CONUS or OCONUS locations to fulfill the requirements of this PWS. The contractor shall receive approval from the COR prior to performing weekend CONUS travel and all OCONUS travel. The contractor shall follow FAR Part 31 for allowable travel costs.

2.6.2 Weekend Travel

The contractor shall request and receive prior approval from the COR for all weekend

CONUS travel and all OCONUS travel. The contractor shall not charge travel as work hours if travel includes personal business.

2.6.3 CONUS Travel:

Domestic travel allows for actual hours traveled beginning 2 hours prior to scheduled departure and ending when destination reached (normally cannot exceed 16 hours).

2.6.4 OCONUS Travel:

International travel allows contractor to submit actual hours in transit, ending at lodging destination.

2.7 Materiel Purchase Requirements

The following subsections specify requirements for Materiel Purchases.

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2.7.1 Consumable Purchases

The contractor shall not expend more than $2,500.00 U. S. Dollars per purchase to procure consumable materials (i.e., packing, shipping material to support daily operations). The contractor shall require the written approval of the COR for consumable materials over the $2,500.00 threshold. The contractor shall not split purchases in order to stay below the $2,500.00 threshold. The contractor shall not invoice overhead charges such as office supplies against this contract. The contractor shall prepare and deliver the request IAW CDRL A006.

2.7.2 Non-Consumable Purchases (Other Direct Costs)

The contractor shall be authorized to expend no more than $2,500.00 per purchase to procure non-consumable materials (i.e., storage racks, storage containers, vehicle lease agreement, or other non-consumable item). Expenditure for non-consumable materials over the $2,500.00 threshold shall require the written approval of the COR.

The contractor shall not split purchases in order to stay below the $2,500.00 threshold.

The contractor shall prepare and deliver the request IAW CDRL A006.

2.8 Normal Hours of Operation

The contractor shall provide services within a normal 40 hour week. It is up to the contractor to determine the daily duty hours needed to successfully fulfill the requirements stated in this PWS.

2.8.1 Emergency Contact Number

The contractor shall provide a telephone number to the Government for normal duty hour notifications. The utilization of an answering device does not constitute a manned station. All calls to this number shall be returned to the Government within 30 minutes after notification. The utilization of a cell phone or blackberry device is acceptable means of communication.

2.8.2 Flex-time Shift

The contractor shall request and receive prior written approval from COR before changing work schedule hours in support of customer requirements.

2.9 Contractor’s Standard Operating Procedures (CSOPs)

The contractor shall develop and deliver a CSOPs to support daily operations. These

CSOPs shall identify all major processes associated with a particular function, provide a

“road map” for coordination of responsibilities, and shall show all major players associated with the function. The contractor shall deliver the CSOP IAW CDRL A007.

2.10 Facilities and Equipment

Except as otherwise provided in this contract, all facilities required by this contract will be furnished by the Government to the contractor as Incidental Property IAW DOD FAR

45.000 (b) (5) to include Automatic Data Processing Equipment (ADPE)

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hardware/software and telecommunications systems. GFP is provided IAW Appendix F of this PWS.

2.10.1 Government Owned Contractor Operated (GOCO)

The Government will provide the buildings listed below to the contractor for use and access only for the purpose of executing the requirements of this PWS:

Building 722 Holbrook Road, Fort Bliss, TX 79916-5801

Building 1116 Aleshire Road, Fort Bliss, TX 79916-5801

Building 2903, Vault Room 018, Carrington Road Fort Bliss, TX 79916-5801

Building 2287 Randolph Road Fort Sill, OK. 73503-5100

2.10.2 Lease of Facilities

If circumstances exist where the Government cannot provide suitable facilities, the contractor shall be authorized to lease commercial facilities on a cost reimbursable basis. The contractor shall receive prior approval from the Government Contracting

Officer (KO) on a case by case basis.

2.10.3 Ancillary Functions

The contractor shall perform necessary ancillary functions such as safety, storage and material disposal; security; and maintenance housekeeping IAW Public Law, and local installation directives and the contract terms and conditions. For work performed on a

Post Camp or Military Installation or Station, the contractor shall utilize the closest military installation DLA Disposition Services for the disposal of excess material, property, scrap, hazardous waste, and property requiring demilitarization as authorized by the Government KO.

2.11 Performance and Cost Report

The contractor shall prepare and submit a performance and cost progress and status reports IAW CDRL A008.

2.12 Problem Resolution

The contractor shall bring problems, or potential issues, affecting PWS performance to the attention of the COR within 4 hours of occurrence or knowledge thereof. The contractor shall follow-up verbal issues with written notification to the COR. This notification shall not relieve the contractor of its responsibility to correct problems for which they are responsible. The contractor shall work cooperatively with the

Government to resolve issues as they arise.

3 PERFORMANCE REQUIREMENTS

The following section specifies the Performance Objectives and Performance Elements requirements for the AVENGER System, High Mobility Artillery Rocket System

(HIMARS), M270A1 Multiple Launch Rocket System (MLRS), PATRIOT System, STINGER Missile, and AN/TPY-2 Radar System.

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3.1 U.S. Army Working Capital Fund (AWCF), Single Stock Fund (SSF) Supply

Operations and Non-Standard Supply Operations

The contractor shall be thoroughly familiar with current AWCF and SSF business rules, processes, and procedures. In addition, the contractor shall possess a working understanding of the interface requirements between stated SSF environment, organic and contractor repair programs, and the AMCOM National Maintenance Program. The functional understanding and interface requirements for the supply and maintenance operations are key to meeting day-to-day mission requirements.

3.2 Material Management

The contractor shall be required to perform the entire spectrum of materiel supply management tasks for weapon systems under this contract.

3.2.1 Material Management Tasks

The tasks include but are not limited to:

Wholesale and Retail Inventory Operations

Requisition/MRO processing

Unserviceable Management/Materiel Retrograde Operations

Requirements Determination

Line of Balance Reviews

Transportation Management

Packaging Management

Hazardous Materiel Management

Classified/Sensitive Materiel Management

Warehouse Management

Property Book Management/Oversight

Review & Analysis—Supply Management Operations

Budget Review and Execution Activities

Contingency Operations and Mobilization Support

Logistics Systems Integration Support

Hardware/Software Engineering Support

Logistics Modernization Programs (LMP) - Operation and Maintenance

Standard Army Management Information System (STAMIS)

Controlled Substitution (Cannibalization) Operations

Army Total Package Fielding

Basis of Issue Plan

Spares Parts Analysis from both a Materiel and Maintenance; Management perspective

Disposition of material/equipment, when directed by the KO, utilizing local

Defense Logistics Agency Disposition Services

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3.3 Technical Proficiencies and Certifications

The following subsections specifies the technical proficiencies and certification requirements.

3.3.1 Standard Army Systems

The contractor shall possess the capability to manage both wholesale and retail stocks under AWCF and SSF business rules. Duties shall include performing day-to-day supply operations utilizing existing standard operating systems (i.e. Standard Army

Retail Supply System (STAMIS), Logistics Modernization Program (LMP), and Global

Combat Support System-Army (G-CSS) Army).

3.3.2 Non-Standard Army Systems

The contractor shall possess the capability to manage both wholesale and retail stocks under non-standard supply systems. These may include Stockage Lists at the installation/retail levels of supply. Duties shall include performing day-to-day supply operations utilizing non-standard operating systems (i.e., Repair Data, COLTS program management, warehouse database). The contractor shall create pseudo part numbers and national stock numbers to identify, track and maintain accountability of non-standard parts, equipment and spares in support of the AN/TPY-2 radar system, cataloged and maintained in the Logistics Management Program (LMP). Provide a physical inventory report in Microsoft Excel format at least annually.

3.3.3 Weapon Systems Concepts and Operations

The contractor shall be thoroughly familiar with supply and maintenance concepts and operations of AFMC supported weapon systems. The contractor shall be able to analyze existing supply and maintenance operations and to suggest areas of improvement for more efficient operation.

3.3.4 Future Forces

The contractor shall have an understanding of Army transformation and the effect of transformation on supply and maintenance operations as part of the Objective or Future

Force.

3.3.5 Inventory Management

The contractor shall be able to communicate technical inventory information between the User, HQ AMC, Aviation and Missile Command (AMCOM), AMCOM Logistics

Center (ALC) Program Executive Offices (PEOs) other AMC Life Cycle Management

Commands (LCMCs), Defense Logistics Agency (DLA), other Department of Defense

(DoD) Services and Agencies, DoD Distribution Services (DS), US Army DEPOTS, and

Original Equipment Manufacturers (OEMs).

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3.3.6 Trend Analysis

The contractor shall continually monitor and analyze supply, demand, receipt, and issue activities IAW Army Regulation (AR) 725-50 and AR 710-2. The contractor shall prepare and deliver trend analysis and status reports IAW CDRL A009.

3.3.7 Customer Satisfaction

The contractor shall monitor customer satisfaction. The contractor shall prepare and deliver customer satisfaction reports IAW CDRL A010.

3.3.8 Classified/Sensitive Materiel Management

The contractor shall ensure that classified/sensitive materiel is controlled at or above established guidelines as specified in the appropriate Weapon System Security

Classification Guides, Appendices G, and H of this PWS. The contractor shall comply with AR 190-13 and DoD NISPOM 5220.22-M for controlled access to classified/controlled Army operating systems and facilities.

3.3.9 Hazardous Materiel Management

The contractor shall have trained personnel available, and onsite, certified in hazardous material handling, packaging, and transportation. The contractor shall certify and produce evidence of completion of the Defense Packaging of Hazardous Material for

Transportation Course and the Defense Hazardous Materials and Waste Generator

Compliance Course.

3.4 Transportation Activities

The contractor shall have trained personnel available and onsite, certified to perform transportation duties associated with the movement of both Class IX (repair parts) and

Class VII items (major end items) of equipment. In addition, a minimum of two individuals shall be able to show evidence of completion of the CONUS Freight

Management Electronic Transportation Acquisition Training Course for appointment as the AMCOM Transportation Agent to the Transportation Officer. The contractor shall also assist in the shipment of managed/controlled items from other agencies when authorized in writing by the COR.

3.5 Operation of Equipment

The contractor shall drive/operate GFP; i.e., forklifts, pickup trucks, stake bed trucks, warehouse material handling equipment (MHE), Government Services Administration, Table of Organization and Equipment and Table of Distribution and Allowances authorized military equipment, and other Government owned equipment in support of supply and maintenance activities. All personnel required to operate Government owned equipment shall be properly licensed IAW installation/post regulatory requirements. The contractor shall be responsible for ensuring all personnel operating equipment are in compliance with Occupational Safety and Health Administration

(OSHA) requirements. A minimum of two individuals shall possess a Class A Operators

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Permit and a minimum of three individuals shall possess a Class B, or greater, Operators Permit.

3.6 Materiel Release Order (MRO) Processing

The following subsections specifies the MRO processing requirements.

3.6.1 Authority

The contractor shall utilize AR 725-50 for processing MROs IAW the Military Standard

Requisition and Issue Procedures (MILSTRIP), Military Standard Transaction Reporting and Accounting Procedures (MILSTRAP) and Military Standard Transportation and

Movement Procedures (MILSTAMP). The contractor shall also use Material Release

Orders/Stock Transport Orders, (MRO/STO).

3.6.2 Local MRO Processing

The contractor shall access, download, and effect delivery of all local MRO/STO, regardless of priority, within one day of receipt and meet the minimum standards listed below:

Non-Mission Capable Supply (NMCS) requirements -- Within 4 hours of receipt of MRO/STO

Issue Priority Group (IPG) 1 MRO/STO -- Within 4 hours of receipt of MRO/STO

Office of Secretary of Defense (OSD) Joint Chiefs of Staff (JCS) project code requirements -- Within 4 hours of receipt of MRO/STO

IPG 02 and IPG 03 MRO/STO -- NLT close of business the same day as receipt of the MRO/STO

3.6.3 Documentation

The contractor shall ensure proper requisition documentation is obtained prior to issue of secondary items from AFMC stocks. The contractor shall verify signature cards of customer activities to ensure authorization for receipt and turn-in of materiel.

3.6.4 Off-Post MRO Processing

The contractor shall access, download, and process off-post MROs and meet the minimum standards listed below:

Non-Mission Capable Supply (NMCS) Requirements -- Within 4 hours of receipt

MRO/STO

Issue Priority Group (IPG) 01 MRO/STO -- Within 4 hours of receipt MRO/STO

Office of the Secretary of Defense (OSD) Joint Chiefs of Staff (JCS) Project

Codes requirements -- Within 4 hours of receipt of MRO/STO

IPG 02 and IPG 03 MRO/STO -- NLT close of business the same day as receipt of the MRO/STO

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3.6.5 Receipt Processing

The contractor shall utilize AR 725-50 for processing receipts IAW the MILSTRIP, and the MILSTRAP procedures. The contractor shall process all receipts, regardless of

Document Identifier Code (DIC), the same date as received.

3.6.6 Processing Standards

The contractor shall meet the minimum receipt processing standards listed below:

Document Identifier Code (DIC) D4 and DIC D6 -- Within 8 hours of receipt

All Other Document Identifier Codes (DIC) -- Within 24 hours of receipt

3.6.7 Discrepant Shipments

The contractor shall process discrepant shipments IAW MILSTRIP and MILSTAMP regulations. The contractor shall submit appropriate Supply Discrepancy Reports

(SDRs) and Transportation Discrepancy Reports (TDRs) via the automated Army

Electronic Product Support network or applicable Government network architecture. The contractor shall maintain a database for all SDRs and TDRs; follow-ups shall be initiated until all reports are satisfactorily resolved.

3.6.8 Packaging

The contractor shall be responsible for packing and crating of Class IX items of supply.

The responsible commodity manager is responsible for providing Packaging Data

Sheets. The contractor shall ensure regulatory guidance relative to packaging and preservation of Army supplies and equipment are IAW AR 700-15 and DA PAM 746-1.

In addition, the contractor shall be responsible for preparation for shipment of Class VII items of equipment IAW DA PAM 746-1.

3.6.9 Basic Care of Supplies in Storage (COSIS)

The contractor shall perform basic COSIS functions to maintain stocks under storage.

These basic functions include re-packaging, re-labeling, and technical inspections of items to determine proper condition.

3.7 Inventory Control and Warehouse Operations

The following subsections specifies the inventory control and warehouse operations requirements.

3.7.1 Inventory Cycles

The contractor shall utilize AR 740-26, Storage and Supply Activities Physical Inventory

Control for controlling inventories. Each item of stock shall receive a physical inventory at least annually. Special inventories shall be performed the same day as the request is received from the responsible inventory manager.

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3.7.2 Warehouse Utilization

The contractor shall perform wholesale warehousing of inventory and ensure that available warehouse space is utilized efficiently and provide inventory control and stock accountability. The contractor shall practice efficient warehouse management ensuring that stocks are properly rotated and practicing the first-in and first-out rule.

3.7.3 Warehouse Denial

The contractor shall track and report warehouse denials IAW AR 740-26 procedures and time standards. Denial rates shall be maintained at less than 3 percent for all issues. The contractor shall prepare and deliver warehouse denial reports IAW CDRL

A009.

3.7.4 Warehouse Workload History

The following provides workload history for key warehouse functions:

Material Release Orders/Stock Transport Orders, (MRO/STO) Processing: 6,025 transactions

Receipt Processing: 3,149 transactions

Automatic Return Item (ARI) Processing: 229 transactions

Defense Logistics Agency-Disposition Services (DLA-DS) Processing:111 transactions

Total Package Fielding (TPF) Processing: 292 transactions

Inventory: 3,046 lines at 10-12% per month

Classified Lines: 104 lines

3.8 Materiel Turn-Ins

The following subsections specifies the materiel Turn-in requirements.

3.8.1 Serviceable Processing

Serviceable materiel turn-ins shall be inspected and processed into the appropriate accountable record no later than (NLT) 4 hours from receipt of the turn-in.

3.8.2 Unserviceable Processing

The contractor shall inspect and process unserviceable materiel turn-ins into the appropriate accountable record NLT 8 hours from receipt of the turn-in. The contractor shall inspect and document unserviceable materiel turned in as part of ARI processing.

The contractor shall determine/verify serviceability, missing parts, NSN/parts number, source of repair and disposition item tracking IAW MILSTRAP and MILSTAMP. The contractor shall prepare reports IAW CDRL A009.

3.9 Radio Frequency Identification (RFID)

The contractor shall utilize RFID IAW Defense Federal Acquisition Regulations

(DFARS) 211.275-2 and DFARS 252.211-7006.

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3.10 Government Performance Objectives and Measures

The following subsections specify requirements for the Governments Performance

Objectives and Measures.

3.10.1 Performance

The contractor shall employ the necessary resources to ensure accomplishment of the objectives of this PWS and contract requirements. The Government’s assessment of the contractor’s performance in achieving these objectives will utilize the Performance

Standards, Acceptable Quality Levels (AQL) and Monitoring Methods described in the

Performance Requirements Summary (PRS) matrix set forth in Appendix D of this PWS.

The performance incentives will be implemented via the Governments past performance assessment conducted IAW FAR Part 42. The Government will evaluate the contractor’s performance under this contract IAW the Quality Assurance Surveillance

Plan. This performance statement incorporates the following Performance Objectives:

High Quality Technical Performance

Control of Resources

Facilities, Equipment Accountability and Materiel Security

3.10.2 Standards

The performance objectives, standards, and AQLs shall be implemented on an annual basis. The Government will conduct informal interim counseling sessions with the contractor to identify active performance that is not meeting the AQLs. These sessions will be conducted at least quarterly in order to provide the contractor a fair opportunity to improve its performance level.

3.10.3 Performance Notification

The contractor will be notified, in writing, of the Government’s determination of its performance level for each performance objective including all instances where the contractor failed to meet the AQL as outlined in the Quality Assurance Surveillance Plan

(QASP).

3.11 Quality Control Program (QCP)

The following subsections specify requirements for Quality Control Program.

3.11.1 Contract Quality Control

The contractor shall establish and maintain a quality control program with the objective of identifying and correcting deficiencies in the quality of services before performance becomes unacceptable.

3.11.2 Quality Control Program Plan

The contractor shall develop a plan that describes the contractor’s procedures for monitoring performance. The contractor shall deliver a QCP Plan IAW CDRL A011.

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4 SPECIAL REQUIREMENTS

This section describes the special requirements for the AVENGER System, High

Mobility Artillery Rocket System (HIMARS), M270A1 Multiple Launch Rocket System

(MLRS), PATRIOT System, STINGER Missile, and AN/TPY-2 Radar System.

4.1 Security

Overarching security requirements and contractor access to classified information shall be as specified in the basic DD Form 254. All contractor personnel with access to unclassified information systems, including e-mail, shall have at a minimum a favorable

National Agency Check (NAC). The contractor shall sign a Contractor Visitor Group

Security Agreement to protect classified information involved in performance under this contract. The Agreement will outline responsibilities in the following areas: Contractor security supervision; Standard Practice Procedures; access, accountability, storage, and transmission of classified material; marking requirements; security education;

personnel security clearances; reports; security checks; security guidance; emergency protection; protection of Government resources; DD Forms 254; periodic security reviews; and other responsibilities.

4.2 Security Requirements

The contractor shall provide security to a level necessary to meet the requirements of the tasks requested, Appendix G of this PWS. Contractor’s work effort shall not be above the level of SECRET. All contract and subcontract personnel shall retain a

SECRET level clearance for the duration of the contract. The contractor shall comply with the appropriate security classification guides listed in Appendix H of this PWS. The contractor shall ensure that each individual authorized access to Army/DOD information management system possess an appropriate clearance. Individuals afforded access to wholesale and retail management information systems, Logistics Modernization

Programs (LMP), Defense Property Accountability System (DPAS), Global Combat

Support System-Army (GCSS-Army), Repair Data, or Standard Army Management

Information System (STAMIS), shall be required to have a background check on file.

Key positions, as identified by the Government, shall be required to have a National

Agency Check with Inquiries (NACI) and security clearance on file as prescribed by

Contract Security Classification Specification, Appendix G of this PWS.

4.2.1 Identification Media

The contractor and all associated sub-contractor employees shall clearly display the prescribed identification at all times while they are working within Government facilities and performing official duties in execution of contract requirements. All employees requiring access to a Government information system and require Government facility access to perform official duties shall coordinate with their Government Trusted

Associate (TA) sponsor and initiate an application through the Trusted Associate

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Sponsorship System (TASS) database in order to obtain a Common Access Card. The

TASS website: https://tass-pki.dmdc.osd.mil/tass/

4.2.2 Access and General Protection/Security Policy and Procedures

The contractor and all associated subcontractors employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce shall comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of

Contractor Personnel) as directed by DoD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force

Protection Condition (FPCON) at the individual facility or installation change, the

Government may require changes in contractor security matters or processes.

4.2.3 Access to DoD Facilities or Installations without a Common Access Card

(CAC)

The contractor and all associated subcontractor employees shall comply with adjudication standards and processes using the National Crime Information Center

Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB)

(Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures

(provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

4.2.4 Common Access Card (CAC) Issuance

Before CAC issuance, the contractor employee requires, at a minimum, a favorably suitability determination based on a National Agency Check with Inquiries (NACI) or an equivalent or higher investigation IAW Army Directive 2014-05. Only Army contractor personnel requiring (1) physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely (2) remote access, via logon, to a DoD network (3), physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more will be issued a CAC. Sponsoring activity are responsible for granting interim credentialing decision to support the initial issuance of a CAC. An initial CAC may be issued based on a favorable review of the FBI fingerprint check and the NACI being scheduled by the

Office of Personnel Management.

4.2.5 Handling or Access to Classified Information

The contractor shall comply with FAR 52.204-2, Security Requirements. The contractor shall comply with: (1) The Security Agreement (DD Form 441), including the National

Industrial Security Program Operating Manual (DoD 5220.22-M) and, (2) any revisions to DoD 5220.22-M, notice of which has been furnished to the contractor.

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4.2.6 Personnel Security Clearances

The contractor and all associated sub-contractor employees shall possess at a minimum an interim security clearance equal to or greater than that to which access is afforded. Their Joint Personnel Adjudication System (JPAS) record shall reflect each person as having both eligibility and access to classified information at the appropriate level of classified information for the task involved, prior to performing work and charging labor in support of this contract.

4.2.7 Personnel Security

The contractor shall ensure that personnel authorized access to classified materiel possess a security clearance equal to or greater than that to which access is afforded.

The contractor shall ensure that each individual authorized access to U.S. Government information systems possess an appropriate clearance or NACI, as appropriate. Key positions, as identified by the Government, shall be required to have a security clearance on file as prescribed by DD Form 254, Contract Security Classification

Specification, IAW Appendix G of this PWS.

4.2.8 Classified Hardware

Items that retain classified information, residual or active, shall not be removed from the secured area for maintenance or shipment until it is certified by the Government as cleared of all classified information. Those items that cannot be certified as being free of classified information shall be disposed of IAW the prescribed method for the destruction of classified material/equipment.

4.2.9 Specific Security Requirements

Specific clearances and security requirements are stated in the DD 254. Unless otherwise specified, the Government will provide storage space for all classified materials that the contractor is required to access in order to perform assigned duties.

The contractor shall comply with AR 380-5, AR 25-2, AR 530-1, AR 380-40, AR 380-10, DOD 5220.22-M, National Industrial Security Program Operating Manual (NISPOM) and supplements thereto. The contractor shall comply with installation security regulations.

Access to these regulations will be made available by the requiring element at the work site upon award of contract.

4.3 Mandatory Training Requirements

The contractor shall complete all U.S. Government mandatory training. The following subsections specify requirements for mandatory training.

4.3.1 Army Training Certification Tracking System (ATCTS)

All contractor employees with access to a government information system must be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services, and must successfully complete the DoD Information

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