Attachment_0001_SOW_11JUL18.docx

LCCS FY19-23

Attachment 1 11 July 2018

STATEMENT OF WORK FOR

JAVELIN LIFE CYCLE CONTRACTOR SUPPORT (LCCS)

1.0 SCOPE

The purpose of this Statement of Work (SOW) is to define the contractor requirements necessary to perform lifecycle logistics support for the Javelin Weapon System. The objective is to maintain an operational readiness state of the Javelin Weapon System at a level mandated by the Army.

Sections A, B, C, D, and E make up the Core SOW. Sections F through I are options that can be exercised only after Sections A, B, and C have been awarded each year.

2.0 APPLICABLE DOCUMENTS

The applicable top-level documents are contained in the contract Document Summary List (DSL), Attachment 0006, by number, title and date. The document versions specified on the DSL take precedence over the generic references (without revision letters) identified in the SOW.

3.0 LIFE CYCLE CONTRACTOR SUPPORT (LCCS)

The contractor shall provide peacetime and wartime worldwide LCCS with contractor Javelin Joint Venture (JJV) operated support facilities, for sustainment of the following Javelin hardware that has been accepted into the fleet by the United States Government (USG) and FMS customers:

· Command Launch Units (CLUs)

· CLU Maintenance Trainers

· Field Tactical Trainer Student Stations (FTT-SS)

· Field Tactical Trainer Instructor Stations (FTT-IS)

· Javelin Weapon Effects Simulator (JAVWES)

· System Containers (excluding the Round container)

· Memory Loader Verifiers (MLVs)

· CLU Secondary Depot Repairables (SDRs)/Shop Repairable Units (SRUs) Spare parts, repair parts, piece parts and consumables for this hardware

SECTION A – INDUSTRIAL BASE AND INFRASTRUCTURE

A-1.0 INTEGRATED TECHNICAL OPERATIONS CENTER (ITOC)

As part of LCCS execution for all customers, the contractor shall provide integrated technical support for combat readiness and supportability utilizing the ITOC organizational model. The ITOC manages, tracks, and provides status for the successful execution of Javelin supply support, sustainment, and transportation for all fleet assets regardless of repair source. All data for this support shall be prepared and delivered in accordance with DI-MGMT-80368 (A004).

A-2.0 JAVTRAK

A-2.1 LCCS DATABASE

The LCCS database shall be referred to as JAVTRAK. The contractor shall:

a. Provide the USG access to JAVTRAK as access to a total asset management system (JAVTRAK).

b. Provide the Government access to the contractor’s Asset Management System (AMS) Supply System.

c. Perform software and hardware support on an as-required basis to maintain JAVWEB, JAVTRAK and DSF Supply System.

d. Migrate the JAVTRAK database to an upgraded software application in a transparent manner, to the USG.

e. Provide a JAVTRAK Data Report IAW DI-MISC-80508 (A006), to include all the data elements provided in the legacy JAVTRAK ACCESS database.

A-2.2 LCCS DATA

The contractor shall record and maintain, in JAVTRAK, the operational status of Javelin hardware, excluding missiles, by serial number and Unit Identification Code (UIC). Status shall include historical and current data for hardware and software configurations, serviceability, maintenance, supply and software actions, elapsed time meter (ETM) readings, and modification status. The contractor shall record into JAVTRAK each end-item contractor maintenance action and hardware/software modifications with ETM reading by serial number. The contractor shall record into JAVTRAK each SRU/SDR contractor maintenance action and hardware/software modifications performed by serial number.

A-2.3 ACCESS TO DATA

The contractor shall maintain JAVTRAK data in a manner such that each customer has access only to their own data (via CCWS requests) except for the CCWS Project Office (PO), which will have full access to all JAVTRAK data for contract administration/execution through an exportable file system compatible with ACCESS IAW DI-MISC-80508 (A006).

A-3.0 PROGRAM MANAGEMENT

The contractor shall provide program management support to USG-sponsored meetings for this contract requirement, program reviews for this contract requirement, and USG requests for logistics, configuration management, engineering services, and other information related to this contract requirement. The contractor shall schedule reviews in conjunction with the USG program reviews. Program management will have complete oversight of all LCCS activities listed in this document.

A-4.0 CONTRACT WORK BREAKDOWN STRUCTURE (CWBS)

The contractor shall maintain a contract WBS (CWBS) and deliver a WBS dictionary IAW DI-MGMT-81334 (A016). The contractor shall use the CWBS for planning, budgeting, managing, reporting program status, and preparing cost reports. The CWBS will serve as the basis for program and technical planning and status reporting.

A-5.0 REPORTING

A-5.1 COST REPORTING

The contractor shall plan, budget, schedule and control the resources allocated to meet the requirements of this SOW. The contractor shall prepare the Performance and Cost Report IAW DI-FNCL-80912 (A010). The contractor shall provide the USG with access to all cost data at lower levels. The contractor shall flow down the contractor cost data reporting requirements to subcontractors who meet the reporting thresholds. The contractor shall require and flow down the requirement for Cost and Software Data Reporting (CSDR) from subcontractors at any tier with a subcontract that exceeds $50 million or any subcontracts valued between $20 million and $49 million that are designated by the USG as being high risk, high value, or high technical interest. If, for subcontracts that exceed $50 million, the contractor changes subcontractors or makes new subcontract awards, the contractor shall notify the USG. The contractor shall provide the USG access to cost data at lower WBS levels. Contractor Cost Data Reporting (CCDR) requirements shall be flowed down to subcontracts valued at $20 million or more (current year dollars).

A-5.2 CONTRACTOR MANPOWER REPORTING

The contractor shall report all contractor labor hours required for performance of services provided under this contract for the CCWS Project Office via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: https://www.ecmra.mil, and then click on “Department of the Army CMRA” or the icon of the Department of Defense (DoD) organization that is receiving or benefitting from the contracted services. Reporting inputs shall be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the Help Desk at help desk at: https://www.ecmra.mil/

A-6.0 LCCS REVIEWS/MEETINGS

The contractor shall conduct semi-annual LCCS Status Meetings at a contractor’s facility. The contractor shall present a status of all logistics, product assurance, configuration management, metrics, and performance aspects of the LCCS program for US Army and US Marine Corps. LCCS status meetings shall be conducted as directed by the USG.

A-7.0 CORE TECHNICAL REPAIR CAPABILITY

The contractor shall subcontract work to a USG organic depot in order to maintain a Javelin core technical repair capability.

A-8.0 SUPPLY SUPPORT

The contractor shall store, secure, audit, project requirements, manage, and account for spares, repair parts, consumables, and piece parts required for maintenance of the CLUs, CLU Maintenance Trainers, FTT SS (US Army only), and CLU/FTT System Containers for the US Army, US Marine Corps and FMS customers. At the end of each year, the contractor shall provide a demand driven materials forecast to the CCWS Project Office. The forecast shall include recommended quantities of materials that should be replenished in order to support all customers for future periods of performance. The contractor shall replenish Javelin Army Authorized Stockage Lists (ASLs) IAW Attachment 0013 and AR 725-50. Replacement of lost ASL kits shall be coordinated with the CCWS PO. The contractor shall prepare and deliver a report IAW DI-MGMT-80438 (A005) to provide a list of Government Furnished Material (GFM) consumed during the performance of this contract.

A-9.0 DEFENSE AUTOMATIC ADDRESSING SYSTEM (DAAS)

The contractor shall interface with DAAS via automated means in order to ensure transparency of supply support to the US Army user in replenishing the user’s ASLs. The contractor shall receive supply support transactions from the users and shall provide status updates regarding supply support to the users and the USG through DAAS.

A-10.0 CONFIGURATION CONTROL

A-10.1 QUALIFIED BASELINE

The contractor shall maintain configuration changes for supported hardware and software configurations, ensuring that modified, maintained, and repaired hardware meet the requirements IAW end item performance specifications MIS-45944, MIS45956, MIS-53419, and MIS-42645. The contractor shall ensure compliance with the cited performance specifications unless the contractor obtains prior USG approval and the contract is modified accordingly prior to contractor implementation of any change.

A-10.2 INTERCHANGEABILITY AND INTEROPERABILITY

The contractor shall ensure that supported hardware and software, assemblies and subassemblies of the supported hardware and software, and logistic significant items IAW Attachment 0012 maintain their interchangeability and interoperability, maintain their backwards and forwards compatibility, and are compliant with their applicable performance and product baseline requirements.

A-10.3 SERIALIZATION AND STATUS ACCOUNTING

The contractor shall provide configuration traceability records for supported hardware and software IAW DI-SESS-81253 (A015).

A-10.4 CHANGE CONTROL

For any changes to the contract requirements proposed by the contractor, the contractor shall provide engineering change proposals (ECPs) and notice of revisions (NORs) IAW DI-SESS-80639 (A007), and DI-SESS-80642 (A009) or requests for variances (RFDs) IAW DI-SESS-80640 (A008). These shall address impact to fielded assets and life cycle support costs. The contractor shall not implement any changes without USG approval and contract modification.

The contractor shall develop the following documentation for validation after ECPs are approved, prior to contractual retrofit:

A-10.5 ALLOCATED BASELINE

The contractor shall provide the USG access to its Javelin allocated and product baseline data.

A-10.6 ELECTRONIC DATA

The contractor shall provide the USG access to contractor current and historical unclassified data and configuration technical data for Javelin hardware covered herein. The contractor shall provide the USG access available through the existing JJV SharePoint presently being utilized by the USG and the contractor. The contractor shall provide JJV SharePoint network maintenance, as well as periodic system upgrades, for both hardware and software, not more than every three (3) years. The contractor shall provide JJV SharePoint access to the USG and other contractor depots performing Javelin maintenance.

A-10.7 AUDITS AND REVIEWS

The contractor shall provide technical configuration management input at annual Javelin Maintenance Support Center (JMSC) audits of LCCS and at USG reviews, not to exceed three (3) per year.

A-11.0 PRODUCT ASSURANCE

A-11.1 PRODUCT ASSURANCE (PA) PROGRAM

The contractor shall maintain a comprehensive and effective PA program that assures positive controls for the quality and reliability of hardware and software for all logistics efforts. This program shall include PA efforts for spare parts, repair parts, piece parts, and consumables procurements and production (to include Environmental Stress Screening and functional acceptance requirements used for production), for obsolescence and for any re-qualification efforts. The contractor shall coordinate program activities with USG PA personnel through electronic means.

A-11.1.1 FIELD FAILURE CORRECTIVE ACTION TEAM (FFCAT)

The FFCAT chaired by JJV Reliability shall report and seek resolution for field failures, both during and after production of the Javelin Weapon System. The USG shall be a part of the FFCATs. The contractor shall maintain the formal process of tracking Javelin failure history pedigree, and trend information for US Army CLUs, US Army and Marine Corps (USMC) training devices, and USMC SDR repairs performed by the contractor, throughout life cycle support to ensure long-term reliability problems are easily identified. The contractor shall provide the USG access to this data via JAVTRAK and JJV SharePoint.

A-11.2 QUALITY PROGRAM

The contractor shall maintain a quality system to provide controls of processes and product characteristics and include criteria and methodology that will be used to validate conformance to the contract and qualified product baseline technical requirements. The quality system procedures, planning, and other documentation, media, and data, which comprise the quality system, shall be made available for USG review and use. The USG will perform inspections, verifications, and evaluations to ascertain conformance to requirements and adequacy of the implementing procedures.

A-11.2.1 ELECTROSTATIC DISCHARGE (ESD) REQUIREMENT

The contractor shall maintain the current ESD program to prevent ESD damage during printed wiring board handling, component handling, and marking.

A-11.2.2 INSPECTION EQUIPMENT

The contractor shall implement and maintain an inspection system for test and measuring equipment utilized in the performance of this contract.

A-11.2.3 COUNTERFEIT PARTS MANAGEMENT

The contractor shall notify the USG within 48 hours of discovery of suspected or confirmed counterfeit items. The contractor shall enter suspected or confirmed counterfeit items into the Government-Industry Data Exchange program (GIDEP) system.

A-12.0 STANDARD REPAIR PROCEDURES

The contractor shall use standard repair procedures that have been approved by the USG for depot (LCCS) use. The contractor may propose and submit (via contract letter) a Standard Repair Procedure request, for USG approval, that describes the specific repair procedures for any component or subassembly. Prior to USG approval of a standard repair procedure, both parties (USG and contractor) shall agree to the standard repair procedure cost savings estimate and implementation approach for savings realization. A database of active and proposed depot standard repair procedures shall be maintained by the contractor and reported at the LCCS program reviews.

A-13.0 LOGISTICS DATA

The contractor shall perform the following tasks for USG-required logistics data revisions that are not related to USG-directed hardware or software changes.

A-13.1 PACKAGING

The contractor shall prepare packaging data for USG equipment subject to storage and transportation and deliver IAW DI-PACK-80120 (A002) and DI-PACK-80121 (A003). The contractor shall perform testing and acquire data to support compliance with the performance oriented packaging (POP) requirements of hazardous materials as defined IAW Title 49, Code of Federal Regulations. The contractor shall prepare a POP test report and deliver IAW DI-PACK-81059 (A012).

A-13.2 TECHNICAL MANUALS

The contractor shall prepare and deliver Javelin system operations and maintenance support data as Interactive Electronic Technical Manuals (IETMs) IAW MIL-STD40051-1 (A001). The contractor shall prepare updates and deliver IAW DI-ADMN-80925 (A0011) to support Javelin system changes.

A-14.0 ANNUAL SERVICE PRACTICE

The contractor shall provide one trained and qualified hardware support specialist onsite to provide technical, Explosive Ordnance Disposal (EOD), hazardous material, Nuclear Biological Chemicals (NBC), and safe-to-ship support to units’ Annual Service Practice (ASP) Javelin missile firings. If firings are scheduled concurrently at more than one unit, the USG will specify which unit’s firing shall be contractor supported.

A-14.1 ANNUAL SERVICE PRACTICE (ASP) TRANSPORTATION

The contractor shall provide transportation support for repair and returns, including pickup and delivery of CLUs and FTTs, between the transportation points designated by the units and the contractor support facility.

SECTION B – SECURITY REQUIREMENTS

This section applies to the entire SOW (sections A through I).

B-1.0 SECURITY REQUIREMENT

The contractor shall obtain a SECRET facility clearance from the Defense Security Service (DSS) and be able to maintain it. The contractor will provide cleared personnel at the SECRET level to perform the classified tasks. The contractor is required to have, at the minimum, a SECRET level facility clearance in order to retain this contract. Contractor personnel working with classified or sensitive information are required to maintain, at a minimum, a clearance at the level of the information they will be working. NOTE: PEO Missiles and Space requires a final granted SECRET clearance to work on PEO Missiles and Space network systems.

B-2.0 IA Requirement: The Contractor shall adhere to Cyber Security regulations and policies including the National Security Act; Clinger-Cohen Act; Federal Information Security Management Act (FISMA); AR 25-1 Army Information Technology; AR 25-2 Information Assurance; Any applicable DoD 8500 series Directives and/or Instructions and their associated references (Cyber security); National Institute of Standards and Technology (NIST) SP 800 series Special Publications (SP) and their associated references; CNSSI No. 1253 Security Categorization and Control Selection for National Security Systems; Chairman of the Joint Chiefs of Staff Instruction (CJCSI) and Chairman of the Joint Chiefs of Staff Manual (CJCSM) 6000 Series; National Security Agency (NSA)Guides; Defense Information System Agency (DISA) Security Technical Implementation Guides (STIGs).

B-3.0 AT/OPSEC Additional Requirements:

B-3.1 Anti-Terrorism (AT) Level 1 Training (This standard language is for contractor employees with an area of performance within an Army controlled installation, facility or area). All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 30 calendar days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at the following website: https://atlevelJ.dtic.mil/at

B-3.2 AT Awareness Training for Contractor Personnel Traveling Overseas This standard language is required for US based contractor employees and associate sub-contractor employees to make available and to receive government provided area of responsibility (AOR) specific AT awareness training as directed by AR 525-13. Specific AOR training content is directed by the combatant commander with the unit AT Officer being the local point of contact.

B-3.3 iWATCH Training (This standard language is for contractor employees with an area of performance within an Army controlled installation, facility or area). The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 45 calendar days after contract award.

B-3.4 Contractors Authorized to Accompany the Force. (DFARS Clause 252.225-7040, Contractor Personnel Authorized to Accompany U.S. Armed Forces Deployed Outside the United States.) This clause shall be used in solicitations and contracts that authorize contractor personnel to accompany US Armed Forces deployed outside the US in contingency operations; humanitarian or peacekeeping operations; or other military operations or exercises, when designated by the combatant commander. The clause discusses the following AT/OPSEC related topics: required compliance with laws and regulations, pre-deployment requirements, required training (per combatant command guidance), and personnel data required.

B-3.5 Contracts Requiring Performance or Delivery in a Foreign Country. (DFARS Clause 252.225-7043, Antiterrorism/Force Protection for Defense Contractors Outside the U.S.)

This clause shall be used in solicitations and contracts that require performance or delivery in a foreign country. This clause applies to both contingency and non-contingency support. The key AT requirement is for non-local national contractor personnel to comply with theater clearance requirements and allows the combatant commander to exercise oversight to ensure the contractor’s compliance with combatant commander and subordinate task force commander policies and directives.

B-3.6 Access and General Protection/Security Policy and Procedures (This standard language text is for contractor employees with an area of performance within an Army controlled installation, facility or area). Contractors and all associated sub-contractors employees shall provide all information required for background checks to meet installation access requirements to be accomplished by the installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the Changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

B-3.6a Contractors Requiring a Common Access Card (CAC). Before CAC issuance, the contractor employee is required to have, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation IAW Army Directive 2014-05. The contractor employee will be issued a CAC only if their duties involve one of the following: (1) Physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

B-3.6b Contractors not Eligible for a CAC, but Requires Access to a DoD Facility or Installation. The contractor and all associated sub-contractor employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by Government representative), or, at OCONUS locations, IAW status of forces agreements and other theater regulations.

B-3.7 Contracts Handling or Having Access to Classified Information The contractor shall comply with FAR 52.204-2, Security Requirements. This clause involves access to information classified "Confidential," "Secret," or "Top Secret", and requires contractors to comply with: (1) The Security Agreement (DD Form 441) including the National Industrial Security Program Operating Manual (DoD 5220.22-M); (2) any revisions to DoD 5220.22-M, notice of which has been furnished to the contractor.

B-3.8 Army Training Certification Tracking System (ATCTS) Registration for Contractors with a Government Information Systems Access Requirement. All contractor employees with access to a Government information system (IS) must be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services, and must successfully complete the DoD Information Assurance Awareness training prior to access to the IS and then annually thereafter.

B-3.9 For contracts that require a formal OPSEC program. Reserved

B-3.10 Contracts That Require OPSEC Training.

Per AR 530-1 Operations Security, the contractor employees must complete Level I OPSEC Awareness Training. New employees must be trained within 30 calendar days of their reporting for duty and annually thereafter.

B-3.11 Information Assurance (IA)/Information Technology (IT) Training All contractor employees and associated sub-contractor employees must complete the DoD IA awareness training before issuance of network access and annually thereafter. All contractor employees working IA/IT functions must comply with DoD and Army training requirements in 8570.01-M and AR25-2 within six months of appointment to IA/IT functions.

B-3.12 Information Assurance (IA)/Information Technology (IT) Certification Per DoD 8570.01-M, DFARS 252.239-7001, and AR 25-2, the contractor employees supporting IA/IT functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DoD 8570.01-M must be completed upon contract award.

B-3.13 Threat Awareness Reporting Program (TARP). TARP is applicable to all contractors with security clearances. Per AR 381-12, Threat Awareness and Reporting Program (TARP), contractor employees must receive annual TARP training by a counterintelligence agent or other trainer as specified in chapter 2, paragraph 2-4b of AR 381-12.

B-4.0 Threat/Intelligence Information The contractor shall use Government-provided foreign intelligence and technology exploitation threat information along with the traditional battlefield threat information to inform system security engineering and systems engineering, and the procurement decisions processes.

Security Requirements - The contractor shall comply with the requirements on Contract Security Classification Specification DD Form 254 of this contract. The contractor shall be required to have a SECRET facility clearance and an approved safe for holding SECRET documents. The safe must have at least two cubic feet storage capacity. The contractor shall require access to Communications Security (COMSEC) information, and For Official Use Only (FOUO) information, and Non-SCI Intelligence information in order to identify current threats, system vulnerabilities and develop solutions. The contractor shall also require access to the LCMR Security Classification Guide and the SIPRNET as well as Army Knowledge Online (AKO) and Army Knowledge Online SIPRNET (AKO-S).

SECTION C – FIRST TO FIGHT SUPPORT LEVEL

C-1.0 LIFECYCLE CONTRACTOR SUPPORT

C-1.1 COVERED FLEET HARDWARE

The contractor shall provide peacetime and wartime worldwide LCCS for the Javelin Command Launch Units listed in Attachment 0005. In addition, the contractor shall provide LCCS for the following:

CLU Maintenance Trainers System Containers (excluding the Round container) MLVs CLU SDRs/SRUs FTT-SS (Only from NTC, JRTC, JMRC, and Korea)

FTT-IS

The contractor shall provide LCCS for all Javelin hardware deployed to the US Army IAW the Deployment Fielding Plan (Attachment 0007) and/or being used by the USG for demonstration, training, and test purposes. The contractor shall perform all maintenance actions for hardware IAW the Maintenance Concept Charts (MCC) in Attachment 0008. All contractor-performed maintenance actions for CLU, CLU Maintenance Trainers, system containers (excluding the round containers), MLVs, SDRs/SRUs, and FTTs shall be IAW contractor maintenance procedures previously approved by the USG.

The contractor shall provide LCCS as specified above for all Javelin hardware deployed to the US Army assets fielded in Korea IAW the Deployment Fielding Plan in Attachment 0007.

C-2.0 OPERATIONAL READINESS (OR)

The contractor shall maintain the US Army CLU OR rate at not less than 90% at fleet level on a monthly basis, with no single battalion with more than 15 CLUs falling below 90% for two consecutive months.

C-3.0 TRAINING DEVICE TURN AROUND TIME (TAT)

The TAT for FTT-SSs and FTT-ISs maintenance actions shall not exceed the days shown below. The TAT commences when the contractor receives a failed unserviceable item and concludes when the same item (by serial number) is received in Condition Code A. The TAT for FTT-SSs and FTT-ISs maintenance actions is defined as the time required to perform repairs of an item (by serial number) and ensuring that item (by serial number) is available for issue in a serviceable condition, which is defined as Condition Code A. The following table indicates the TAT metrics. The Contracting Officer may provide written TAT extensions as deemed necessary by the USG on a case-by-case basis.

C-4.0 CONDITION CODE “A”

The contractor shall perform all maintenance/repair actions to restore the item to a Condition Code “A”, which is defined as A – Serviceable – Issuable without qualifications, new, used, repaired, reconditioned material that is serviceable and usable to all customers without limitation or restrictions. If the item does not meet the applicable specification requirement IAW MIS-45944, MIS-45956, or MIS-53419, the contractor shall notify the USG Contracting Officer in writing within 30 days of identification of the discrepancy for further instructions.

C-5.0 ARMY MAINTENANCE

The contractor shall perform maintenance IAW the MCC charts at Attachment 0008 on CLUs and FTTs IAW contractor maintenance procedures previously approved by the USG for the CLU Maintenance Trainers, system containers (excluding the round containers), MLVs, SDRs/SRUs and repair parts for USG hardware used for demonstration, training and test purposes. The contractor shall inspect repairable items upon receipt at the contractor’s facility. If any repairable item is determined to be beyond economical repair (which is defined as repair cost exceeding 80% of the latest acquisition price of the end item, or exceeding 75% of replacement cost for CLU SDRs or FTT SRUs), the USG shall be informed by the contractor and requested to furnish disposition or repair directions.

C-6.0 TRANSPORTATION

The contractor shall provide transportation support for repair and returns, including pickup and delivery of CLUs and FTTs, between the transportation points designated by the units and the contractor support facility.

C-7.0 SUPPLY SUPPORT

The contractor shall acquire spares, repair parts, consumables, and piece parts required for maintenance of the CLUs, CLU Maintenance Trainers, FTTs, System Containers (excluding the Round container), and MLVs, for the US Army. The contractor shall acquire spares, repair parts, consumables, and piece parts for the US Army depot repairs, except for the USG-owned spares listed in the Government Furnished Property (GFP) IAW Attachment 0010.

C-8.0 SOFTWARE SUPPORT

C-8.1 SOFTWARE INSTALLATION

The contractor shall install and verify the proper installation and performance of the CLU operating and missile software in all the CLUs, the FTT software in the FTTs, the CLU Maintenance Trainers software in the CLU Maintenance Trainers, and Shop Repairable Unit (SRU)/Secondary Depot Reparable (SDR) software in the SRUs/SDRs. This installation and performance shall be IAW the USG approved and qualified configuration baseline. The contractor shall verify the installation and performance as part of each maintenance action prior to final acceptance. The verification shall be performed by a technician other than the technician who installed the software or performed the maintenance action.

C-8.2 IDENTIFICATION

The contractor shall maintain, in the JAVTRAK, an internal record of the software version in the supported hardware by serial number, and shall mark the hardware consistent with the drawing with change(s) made to the part number. The contractor shall not be responsible for software upgrades performed by USG personnel.

C-8.3 EMERGENCY INSTALLATION

The contractor shall maintain the capability (trained and qualified technicians and MLVs) to install and verify CLU operating and missile software into the CLUs and the appropriate training device software into the Training Devices at two (2) non-combat worldwide locations simultaneously, on an emergency basis.

C-9.0 ITEM UNIQUE IDENTIFICATION (IUID)

The contractor shall provide IUID marking IAW the qualified baseline on file with the USG. The component and part number of approved drawings shall be documented in the IUID plan IAW Attachment 0014, Javelin UID Appendix. These items shall be marked when repaired as part of the LCCS contract, with machine readable data media that meets the requirements of MILSTD-130 and DFARS 252.211-7003. The contractor shall mark unmarked items when a depot repair event occurs. The contractor shall upload IUID information for legacy items into the IUID Registry.

The contractor shall utilize the JAVTRAK database to track the following items:

· Number of current items physically marked with a UID

· Number of total items registered in the IUID Registry

· Number of total fielded items (each) requiring IUID

SECTION D – DEPOT-FORWARD SUPPORT

D-1.0 DEPOT-FORWARD SUPPORT

The contractor shall provide Depot Forward capability at a facility in Korea (CLU, Basic Skills Trainer (BST), and FTT), the National Training Center (NTC) and Joint Readiness Training Center (JRTC). All maintenance shall be performed IAW the MCCs, Attachment 0008, and IAW contractor maintenance procedures previously approved by the USG. Supply support (provide, store, secure, manage, and account for spares, repair parts, consumables, and piece parts required for maintenance), and software support to restore to a serviceable condition (Condition Code “A”, as defined in paragraph 3.0) shall be performed for unserviceable Javelin equipment used by US Army units. This support shall consist of full time and/or provisional technician(s) at Korea and the NTC, as determined by the USG.

D-2.0 BASE BASIC SKILLS TRAINER SUPPORT - South Korea The contractor shall provide personnel, services, materials, facilities, equipment, maintenance, supply support, spare parts, repair parts, piece parts, consumables, software support, JAVTRAK, shipping, packaging, transportation, configuration management, product assurance, and LCCS program management for Basic Skills Trainers fielded, in South Korea.

SECTION E – BRIGADE-LEVEL AND NATIONAL GUARD SUPPORT

E-1.0 BRIGADE-LEVEL SUPPORT AND NATIONAL GUARD

Remaining CLUs and FTT-SSs not covered in Section C (First to Fight Level) will be covered under the Brigade-Level Support and Army National Guard section. The contractor shall provide peacetime and wartime worldwide LCCS which includes contractor operated support facilities, material, maintenance, transportation support for repair and returns, personnel, and information management system resources and actions as directed and funded by the United States Government (USG).

The contractor shall provide LCCS as specified above for Javelin hardware deployed to the US Army IAW the Deployment Fielding Plan (Attachment 0007) and/or being used by the USG for demonstration, training, and test purposes. The contractor shall perform all maintenance actions for hardware IAW the Maintenance Concept Charts (MCC) in Attachment 0008. All contractor-performed maintenance actions for CLUs and FTT-SSs shall be IAW contractor maintenance procedures previously approved by the USG.

E-2.0 OPERATIONAL READINESS (OR)

The contractor shall take the action to maintain the Army CLU OR rate, at not less than 90% on a monthly basis, with no single brigade falling below 90% for two consecutive months.

E-3.0 TRAINING DEVICE TURN AROUND TIME (TAT)

The TAT for FTT-SSs and maintenance actions shall not exceed the days shown below. The TAT commences when the contractor receives a failed unserviceable item and concludes when the same item (by serial number) is received in Condition Code A. The TAT for FTT-SSs maintenance actions is defined as the time required to perform repairs of an item (by serial number) and ensuring that item (by serial number) is available for issue in a serviceable condition, which is defined as Condition Code A. The following table indicates TAT metrics. The Contracting Officer may provide written TAT extensions as deemed necessary by the USG on a case-by-case basis.

E-4.0 CONDITION CODE “A”

The contractor shall perform all maintenance/repair actions to restore the item to a condition code “A”, which is defined as A – Serviceable – Issuable without qualifications new, used, repaired, reconditioned material that is serviceable and usable to all customers without limitation or restrictions. If the item does not meet the applicable specification requirements IAW MIS-45944 or MIS-45956, the contractor shall notify the USG Contracting Officer in writing within 30 days of identification of the discrepancy.

E-5.0 ARMY MAINTENANCE

The contractor shall perform maintenance IAW the MCCs, Attachment 0008, on CLUs and FTTs IAW contractor maintenance procedures previously approved by the USG for hardware used for demonstration, training and test purposes. The contractor shall inspect repairable items upon receipt at the contractor’s facility. If any repairable item is determined to be beyond economical repair (which is defined as repair cost exceeding 80% of the latest acquisition price of the end item, or exceeding 75% of replacement cost of the CLU SDRs or FTT SRUs), the contractor will inform the USG and request disposition or repair directions.

E-6.0 TRANSPORTATION

E-6.1 OVERALL TRANSPORTATION

The contractor shall provide all transportation support for repair and returns, including pickup and delivery of Brigade Level Support Army and National Guard CLUs and FTTs between the transportation points designated by the units and the contractor support facility.

E-6.2 TRANSPORTATION FOR REPAIRS AT SYSTEMS SIMULATION, SOFTWARE DIRECTORATE (S3I) The contractor shall provide transportation support for repair and returns of Basic Skills Trainers (BSTs) between the customer and S3I. The contractor repair Turn-around Time (TAT) shall commence when the end item is picked up from the unit, and shall stop when the end item arrives at S3I’s dock. The TAT shall continue at the time the end item leaves S3I’s facility for return to the unit.

E-7.0 SUPPLY SUPPORT

The contractor shall acquire spares, repair parts, consumables, and piece parts required for maintenance of the CLUs and FTTs. The contractor shall acquire all spares, repair parts, consumables, and piece parts for the Army.

E-8.0 SOFTWARE SUPPORT

E-8.1 SOFTWARE INSTALLATION

The contractor shall install and verify the installation and performance of the CLU operating and missile software in all the CLUs, the CLU Maintenance Trainers software in the CLU Maintenance Trainers, and Shop Repairable Unit (SRU)/Secondary Depot Repairable (SDR) software in the SRUs/SDRs. This installation and performance shall be IAW the USG approved and qualified configuration baseline. The contractor shall verify installation and performance as part of each maintenance action prior to final acceptance. The verification shall be performed by a contractor technician other than the technician who installed the software or performed the maintenance action.

E-8.2 IDENTIFICATION

The contractor shall maintain, in the JAVTRAK, an internal record of the software version in the supported hardware by serial number, and shall mark the hardware consistent with the drawing with change(s) made to the part number. The contractor shall not be responsible for software upgrades performed by USG personnel.

E-8.3 EMERGENCY INSTALLATION

The contractor shall maintain the capability of trained and qualified technicians and MLVs to install and verify CLU operating and missile software into the CLUs and the appropriate training device software into the Training Devices at any two (2) worldwide locations simultaneously, on an emergency basis.

E-9.0 ITEM UNIQUE IDENTIFICATION (IUID)

The contractor shall provide IUID marking IAW the qualified baseline on file with the USG. The component and part number of approved drawings shall be documented in IUID plan IAW Attachment 0014, Javelin UID Appendix. These items shall be marked when repaired as part of the LCCS contract, with machine readable data media that meets the requirements of MIL-STD-130 and DFARS 252.211-7003. The contractor shall mark unmarked items when a depot repair event occurs. The contractor shall upload IUID information for legacy items into the IUID Registry.

The contractor shall utilize the JAVTRAK database to track the following items:

a. Number of current items physically marked with a UID

b. Number of total items registered in the IUID Registry

c. Number of total fielded items (each) requiring IUID

SECTION F - United States Marine Corps (USMC) SUPPORT

F-1.0 USMC SECONDARY DEPOT REPAIRABLE (SDR) MAINTENANCE

The contractor shall perform SDR maintenance for the USMC on the seven (7) CLU SDRs (Scanner Assembly, Eyepiece Assembly, Afocal Assembly, Forward Looking Infrared (FLIR) Circuit Card Assembly, Control Interface (CIF) Circuit Card Assembly, Imager, and Visual Optics Assembly) IAW contractor maintenance procedures previously approved by the USG to restore the items to Condition Code A as specified in SOW paragraph 3.0 within the specified 30 day (annual average) Turnaround Time (TAT). The USMC will provide Government Furnished Property (GFP) components to the contractor to effect repair of SDRs. Failure by the USMC to provide GFP components at the time of repair will negate the 30 day (annual average) TAT imposed upon the contractor.

F-2.0 CONDITION CODE “A”

The contractor shall perform all maintenance/repair actions to restore the item to a Condition Code “A”, which is defined as “A – Serviceable – Issuable without Qualifications New, used, repaired, reconditioned material that is serviceable and usable to all customers without limitation or restrictions.” If the item does not meet the applicable specification (MIS-45944, MIS-45956, and MIS-42645), the contractor shall notify the USG Contracting Officer (KO) in writing within 30 days of identification of the discrepancy.

F-3.0 REPAIR TURN AROUND TIME (TAT)

The TAT for each type of USMC Javelin Weapon System CLU Maintenance Trainers, maintenance actions shall not exceed an annual average of 30 calendar days. The TAT for USMC SDRs shall not exceed an annual average of 30 calendar days. The TAT calculations shall begin the day the contractor receives the defective item and ends the day the USG receives the serviceable item. The KO may provide written TAT extensions as deemed necessary by the USG on a case-by-case basis.

F-4.0 TRANSPORTATION

The contractor shall provide transportation support for repair and returns for the Enhanced Producibility Basic Skills Trainer (EPBST), including pickup and delivery, between transportation point designated by the USMC units and S3I located on Redstone Arsenal, Alabama. The contractor shall provide the return transportation of USMC CLU SDRs from the contractor support facility to the USMC designated transportation point.

F-5.0 SUPPLY SUPPORT

The contractor shall acquire repair parts, consumables, and piece parts required for maintenance of SDRs/SRUs for the USMC.

F-6.0 USMC MAINTENANCE

The contractor shall perform maintenance, IAW the applicable MCCs, Attachment 0008, on CLU SDRs/SRUs. The contractor shall inspect repairable items upon receipt at the contractor’s facility. If any repairable item is determined to be beyond economical repair (which is defined as repair cost exceeding 80% of the acquisition price of the end item, or exceeding 75% of replacement cost for CLU SDRs), the USMC shall be informed by the contractor and requested to furnish disposition or repair directions.

F-7.0 ITEM UNIQUE IDENTIFICATION (IUID)

The contractor shall provide IUID marking IAW the qualified baseline on file with the USG. The component and part number of approved drawings shall be documented in IUID plan IAW Attachment 0014. These items shall be marked when repaired as part of the LCCS contract, with machine readable data media that meets the requirements of MIL-STD-130 and DFARS 252.211-7003. The contractor shall mark unmarked items when a depot repair event occurs. The contractor shall upload IUID information for legacy items into the IUID Registry.

The contractor shall utilize the JAVTRAK database to track the following items:

a. Number of current items physically marked with a UID

b. Number of total items registered in the IUID Registry

SECTION G – MISCELLANEOUS LCCS SUPPORT

G-1.0 FOREIGN MILITARY SALES (FMS) FIELD SERVICE SUPPORT (FSS)

The Field Service Representative (FSR) will be required to provide maintenance support and/or advice on the Javelin Command Launch Unit (CLU), Javelin Basic Skills Trainer (BST), Javelin Weapons Effect Simulator (JavWES), and other Javelin-related equipment. The FSR will be required to support the country’s Javelin maintenance personnel when they are performing repairs to Javelin equipment, including fault isolation and testing, and replacement of parts and adjustments to CLUs, BSTs, and JavWES units. The FSR will also provide on-site proficiency training, technical guidance, liaison assistance and information pertinent to maintenance of the CLUs, BSTs, and JavWES units. The technical assistance and training provided by the FSR will be limited to the maintenance concept for that specific country, as approved by the US Army Close Combat Weapon System (CCWS) Project Office. No depot-level technical information or repairs will be performed by the FSR, without written direction and approval from the US Army Close Combat Weapon System (CCWS) Project Office. The FSR will be required to perform in-country travel, as required by the Customer, to field locations in support of the tasks listed above. The FSR will not be certified to provide Live Fire Support during Javelin exercise events. If the country needs Live Fire Support, they should contact the US Army Close Combat Weapon System (CCWS) Project Office. The FSR will not be subject to deployment with customer forces, or to participate in combat activities. The contractor shall provide a status report IAW A004 DI-MGMT-80368. (A004).

G-2.0 LIVE FIRE SUPPORT

The contractor shall provide Live Fire Support for FMS personnel and equipment for the purchaser's gunner missile firings. The contractor support shall include firing range coordination, set up, target illumination, and gunner coaching on the firing line. Contractor personnel shall provide the support and associated data collection equipment to meet the FMS countries’ requirements.

G-3.0 CLU GUNNER TRAINING

The contractor shall conduct CLU Gunner Training Courses for FMS countries under contract IAW the Program Of Instruction (POI). Instructors shall be US Army Infantry School (USAIS) certified to conduct Training Devices Training and CLU Gunner Training Courses. The CLU Gunner Training Course is designed to train Soldiers in the use and operation of the JAVELIN weapon system. The CLU Gunner Training Course will be a 40 hour course for 40 students and shall require 2 instructors. This corresponds to Domestic Training – 1 Week.

G-4.0 CLU GUNNER AND TRAINING DEVICE TRAINING

The contractor shall conduct CLU Gunner and Training Device Training Courses for FMS countries IAW the POI. Instructors shall be USAIS certified to conduct Training Devices Training and CLU Gunner Training courses. The CLU Gunner and Training Device Training Course are designed to train Soldiers in the use and operation of the JAVELIN weapon system and training devices. The CLU Gunner and Training Device Training Course shall be a 72 hour course for a ratio of 5 to 1 students to training device and shall require 2 instructors. This corresponds to FMS Training – 1 Week. It can be combined with FMS Training – 2 Weeks or FMS Training – 3 Weeks.

G-5.0 CLU MAINTENANCE TRAINING

The contractor shall conduct CLU Maintenance Training Courses for Army, ARNG and FMS countries IAW the POI. The CLU Maintenance Training Course is designed to train Soldiers in the field level maintenance of the CLU. The CLU Maintenance Training Course will be a 40 hour course for the 3 level maintenance concept (this corresponds to Domestic Training – 1 Week) and a 24 hour course for the modified 2 level maintenance concept (this corresponds to FMS Training – 1 Week.