W25G1V16R0021.pdf

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Motorola ASTRO P25 Land Mobile Radio Trunked System Onsite Technical Support
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W25G1V16R0021
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SEE ADDENDUM

(No Collect Calls)

W25G1V-16-R-0021 26-Jul-2016

b. TELEPHONE NUMBER

570-615-7432

8. OFFER DUE DATE/LOCAL TIME

04:30 PM 02 Aug 2016

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W25G1V9. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

RUTH MECCA

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

W25G1V613902PJ

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED ORX

SMALL BUSINESS

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

ACC-APG TOBYHANNA BRANCH

CONTRACT OPERATIONS SECTION

ATTN: RUTH MECCA

11 HAP ARNOLD BLVD

TOBYHANNA PA 18466-5100

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE W25G1V 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

SEE BELOW FOR SEPARATE SHIPPING INSTRUCT

XXX

XXX PA 00000

TEL: FAX:

570-615-7525FAX:

TEL: 570-615-7432 SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$11,000,000

NAICS:

811213

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF72

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

W25G1V-16-R-0021

Section SF 1449 - CONTINUATION SHEET

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 1 Lot

BASE YEAR ON-SITE LMR TECH SUPPORT

FFP

Land Mobile Radio (LMR) System on-site System Technologist in accordance with the Performance Work Statement.

Period of Performance is 12 months.

INVOICED MONTHLY COST:

FOB: Destination

NSN: AASSVC613902PJ

MILSTRIP: W25G1V613902PJ

PURCHASE REQUEST NUMBER: W25G1V613902PJ

NET AMT

0002 1 Lot

OPTION OPTION YEAR1 ON-SITE LMR TECH SUPPORT

FFP

Land Mobile Radio (LMR) System on-site System Technologist in accordance with the Performance Work Statement.

Period of Performance is 12 months.

INVOICED MONTHLY COST:

FUNDING WILL BE ADDED THROUGH ADDITION OF A SUBCLIN TO

THIS CLIN.

FOB: Destination

0003 1 Lot

OPTION OPTION YEAR 2 ON-SITE LMR TECH SUPPORT

FFP

Land Mobile Radio (LMR) System on-site System Technologist in accordance with the Performance Work Statement.

Period of Performance is 12 months.

INVOICED MONTHLY COST:

FUNDING WILL BE ADDED THROUGH ADDITION OF A SUBCLIN TO

THIS CLIN .

0004 1 Lot

OPTION OPTION YEAR 3 ON-SITE LMR TECH SUPPORT

FFP

Land Mobile Radio (LMR) System on-site System Technologist in accordance with the Performance Work Statement.

Period of Performance is 12 months.

INVOICED MONTHLY COST:

FUNDING WILL BE ADDED THROUGH ADDITION OF A SUBCLIN TO

0005 1 Lot

OPTION OPTION YEAR 4 ON-SITE LMR TECH SUPPORT

FFP

Land Mobile Radio (LMR) System on-site System Technologist in accordance with the Performance Work Statement.

Period of Performance is 12 months.

INVOICED MONTHLY COST:

FUNDING WILL BE ADDED THROUGH ADDITION OF A SUBCLIN TO

0006 1 Lot

OPTION SIX MONTH OPTION TO EXTEND SERVICES

FFP

Pursuiant to FAR 217-8 as part of the price evaluation, the Government will evaluate the Option to Extend Services under FAR Clause 52.217-8 by adding one-half of the offeror's final option period price to the offeror's total price. Thus, the offeror's total price for the purpose of evaluation will include the base period, option years one thrrough four, and one-half of option year four. Offeror is required only to price the base and four options. Offeror shall not submit a price for the potential one-half year extension of services period.

Upon UNILATERAL exercise of FAR 52.217-8 this contract may be extended UP TO 6 months total.

0007 1 Lot

CONTRACTOR MANPOWER REPORTING

FFP

Contractor Manpower Reporting in accordance with the paragraph 9 of the Performance Work Statement.

This CLIN is applicable to all performance periods under the contract.

THIS CLIN IS NOT SEPARATELY PRICED. PRICING SHOULD NOT BE

PROPOSED.

ADDENDUM TO SF 1449

1. This solicitation is being conducted in accordance with FAR Parts 12 Acquisition Of Commercial Items, FAR 15, Contracting By Negotiations as applicable and FAR 6.3 Other Than Full And Open Competition.

THIS SOLICITATION IS RESTRICTED TO:

MOTOROLA SOLUTIONS INCORPORATED

7031 COLUMBIA GATEWAY DRIVE

COLUMBIA, MD 21046-2583

UNDER AUTHORITY 10 U.S. C2304(c) (1) and FAR 6.302-1, ONLY ONE

RESPONSIBLE SOURCE AND NO OTHER SUPPLIES OR SERVICES WILL

SATISFY AGENCY REQUIREMENTS.

2. Any resultant contract will be firm fixed-price, one (1) award.

3. The minimum acceptance period for offer is (30) days from date specified for receipt of offer on page 1.

4. All requirements shall be provided and performed as specified in the solicitation’s performance work statement, provided within this solicitation and resultant contract.

5. The services to be performed fall under the authority of the service contract act unless otherwise exempt by the Contracting Officer. Wage Determination No: 2005- 2453, Revision No. 17 dated 12/29/2015, Pennsylvania, Monroe County, is provided at Attachment 1 to this solicitation.

6. The offer must be submitted on the SF1449, signed and dated by a company official authorized to contractually bind the company with blocks 12, 17a, 17b, 30a, and 30c completed, and all Representations And Certifications completed.

7. PROPOSED PRICING: The submitted SF 1449 shall include complete proposed pricing for all contract line item numbers (CLINS) unless the CLIN states not separately priced.

Proposed Invoiced Monthly Cost shall be listed in each CLIN description and Total Cost for 12 months shall be listed in the CLIN total cost.

8. A Small Business Subcontracting Plan will be required with submitted proposal. See FAR Clause 52.219-9ALT II, AND DFARS Clause 252.219-7003.

8. TECHNICAL PROPOSAL REQUIREMENTS.

The Contractor’s Technical Proposal shall be included with the submitted proposal providing the following content and format:

TAB A. MANAGEMENT, QUALITY ASSURANCE, AND RESOURCES AVAILABLE.

The contractor shall show in their technical proposal that that they have a complete understanding of the requirement, and well-conceived plan for satisfying the requirement. The technical proposal shall contain a performance plan, including management, quality assurance, and resources available, as well as experience, to meet the requirements of the solicitation for all services required in the PWS.

9. BASIS FOR AWARD: Award will be made provided the Contractor’s Contractual and Technical proposal are determined to be acceptable, and mutual agreement is reached between the contractor and government on terms and conditions and price. Contractor must also be found responsible in accordance with FAR Part 9.1.

10. SUBMISSION OF PROPOSAL: PROPOSAL AND SUPPORTING

DOCUMENTATION SHALL BE SUBMITTED ELECTRONICALLY AS A .PDF FILE TO

ruth.c.mecca.civ@mail.mil

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT

FOR

LAND MOBILE RADIO (LMR) ON-SITE SYSTEM TECHNOLOGIST

1. SCOPE

2. SYSTEM TECHNOLOGISTS TASKS AND ACTIVITIES

2.1 Administrative Support

2.2 Configuration Management

2.3 Database Management and Oversight

2.4 Dispatch Services

2.5 AMC Request Support

2.6 Programming Template Management

2.7 System Inventory Management

2.8 Radio and Infrastructure Repair

2.9 Remote Diagnostics

2.10 System Documentation

2.11 System Infrastructure Performance Reporting

2.12 System Programming

2.13 Provide User Training

3. TECHNICIAN QUALIFICATION

4. SPECIAL REQUIREMENTS/INSTRUCTIONS

5. GUIDELINES FOR CONTRACTORS

6. GOVERNMENT FURNISHED EQUIPMENT (GFE)

7. DELIVERABLE REQUIREMENTS

8. PERFORMANCE STANDARDS

9. CONTRACTOR MANPOWER REPORTING REQUIREMENTS

10. INSPECTION AND ACCEPTANCE

1. SCOPE

The on-site system technologist services shall be performed on-site at Tobyhanna Army Depot (TYAD), Tobyhanna PA 18466, for the entire Land Mobile Radio (LMR) Communications Trunking System (here after known as the LMR System) located at TYAD. The service shall provide for an on-site LMR System Technologist (here after known as the technician) for day-to-day routine maintenance of the system, and 24 hours, 7 days per week, 365 days (24/7/365) on call. Period of Performance is for a base year commencing on 01 September 2016 through 31 August 2017 and four (4) additional optional years thereafter in addition to one (1) six month option for extension of services.

The technician shall be responsible for total, end-to-end network support. TYAD requires a continuation of this current support that includes Motorola proprietary information/technology to perform administration and maintenance of the system.

The contractor shall be responsible for the supervision and control of their contractor and subcontractor employees.

The contractor shall interact with Government LMR Contracting Officer’s Representative (COR) or designated Government POC throughout the period of performance on a daily basis. The contractor shall perform the following tasks listed below ensuring each is complete and fully operational. Tasks as described herein shall be completed during a time frame mutually agreed upon by the Government and the contractor IAW Original Equipment Manufacturer (OEM) specifications. Personnel performing the tasks shall be a United States citizen and speak and read English.

The technician shall be Motorola factory-authorized with all appropriate Motorola factory training with completion certificates for Motorola ASTRO P25 infrastructure and subscriber radios. The technician (permanent or temporary replacement) is required to be on-site at TYAD Monday-Friday 7:30 AM and 4 PM Eastern Standard Time, 40 hrs. Per week. The technician shall be on call 24x7x365 days and shall respond for troubleshooting and repairs for LMR system issues. During scheduled absences a backup certified Motorola factory authorized technician shall be provided by the contractor.

The technician shall coordinate maintenance, repair, information assurance and security actions with the LMR COR and the Motorola Government Services Support Center, Schaumburg, IL.

2. ON-SITE TECHNICIAN TASKS AND ACTIVITIES

The following is a generalized list of tasks and activities the On-site Technician specialist shall accomplish the following duties.

2.1 Administrative Support

1) The technician (whether permanent or temporary filling in) shall be responsible for total, end-to-end network support.

2) The technician shall respond to LMR Communication System failures 24x7x365 days within the following times:

i) Working Hours between 7:30 am and 4 pm, Monday thru Friday, shall be responded immediately and in no less than 10 minutes

ii) All other non-working time shall be responded to immediately and in no less than 2 hours

3) Serve as System Operations and Maintenance Point of Contact

4) Coordinate activities and priorities with the TYAD LMR Manager

5) Provide daily status reports (telephone call or in person) to the LMR COR

6) Provide detailed monthly report in Microsoft Word or Excel format containing all task detailed in this section 2.1 to 2.13, System Technologists Tasks and Activities, completed within the time range of report

7) Maintain LMR System equipment list

8) Maintain LMR Radio list.

2.2 Configuration Management

a. Document configuration requirements

1) Technology requirements and capability

2) Interoperability requirements

3) Programming requirements

4) Operational requirements

5) Special situation reconfiguration requirements

b. Maintain system configuration records and provide reports to the TYAD LMR Manager

2.3 Database Management and Oversight

a. Manage ASTRO25 System User Database

b. Manage Console Databases

c. Submit any required reports to the LMR COR as needed

2.4 Dispatch Services

a. Execute local procedure for response to Dispatch call-outs for service in cooperation with TYAD personnel

b. Dispatch additional local personnel as required or requested

c. Update records, severity and escalation information with the Motorola Government

System Support Center (SSC) dispatch center

d. Provide regular Case Summary Report (CSR) in monthly report for the TYAD LMR

Manager

e. Advise Motorola SSC of changes to escalation information for TYAD.

2.5 AMC Request Support

a. Utilize and respond to Army Material Command (AMC) Enterprise Service Desk – Unicenter Service Plus application to receive, track and closeout maintenance support actions. The contractor shall be able to obtain a CAC card for access to the Government Web Site.

b. Respond to dispatch call-outs as is required, track and report all efforts to the TYAD LMR Manager

c. Interface with remote technical support personnel to troubleshoot and repair issues

d. Update TYAD of on-site repair activity

e. Confirm with TYAD case closure

2.6 Programming Template Management

a. Execute programming procedure to reprogram system and subscribers as required

b. Utilize and respond to AMC Enterprise Service Desk to receive, track and closeout all request concerning LMR radio(s). The contractor shall be able to obtain a CAC card for access to the Government Web Site.

c. Document and maintain device and system programming templates

d. Provide a report in Microsoft Word or Excel format of all efforts to the LMR COR as needed

2.7 LMR System Equipment and Radio Inventory Management

a. Maintain existing inventory records of LMR System Equipment with location in Microsoft Excel format

b. Maintain existing inventory records of LMR Radios with End User information in Microsoft Excel format

c. Establish procedure to utilize and replenish spare inventory

d. Document spare field equipment supply and locations

e. Add and/or delete site/user information as needed

f. Document and maintain system configuration records

g. Assist users in developing inventory tracking/control processes

h. Establish test procedure of spares

1) Software/firmware Version control

2) Preventative maintenance schedule

i. Review location and security of the spare equipment

j. Provide a report in in Microsoft Word or Excel format of all efforts to the LMR COR as needed

2.8 Radio and Infrastructure Repair

a. Execute TYAD repair procedures and report requirements as needed

b. Coordinate shipment of Government owned LMR equipment to and from TYAD for repair

c. Provide local forms when shipping out equipment for repair including serial number, location, function, brand name and any other identifying feature

d. Maintain spare device swap procedure

e. Notify Tobyhanna personnel and users of repair status when shipping, weekly status and when received

f. If item for repair is replaced, provide new serial number to LMR Project Manager and update inventory record

2.9 Remote Diagnostics

a. Ensure remote connection to SSC for monitoring and remote diagnostics

b. Interface with SSC to assist in troubleshooting remote diagnostic issues

2.10 System Documentation

a. Maintain system documentation

b. Maintain operational and technical manuals

c. Maintain system inventory

d. Maintain radio inventory

2.11 System Infrastructure Performance Reporting

a. Maintain service records including all open and closed cases to the TYAD LMR Manager

b. Provide device performance report

1) Planned and Unplanned downtime

2) Root cause and CSR volume

3) Fault Management integration with other alarm systems

c. Provide system airtime usage report

d. Provide system performance reports and analysis

e. Track system alarms and response

f. Provide System Log Reports or Files in Microsoft Word or Excel format to support

Information Assurance requirements to the LMR COR upon request

2.12 System Programming

a. Maintain and confirm current radio equipment programming templates

b. Update the programming templates

c. Establish procedure to reprogram field devices

1) Radio ID Programming Changes

2) Radio Talkgroup Programming

3) Radio Programming To Add/Remove Operating Features

4) Establish procedure to reprogram infrastructure equipment

5) Establish procedure to reprogram equipment in response to a storm plan

d. Coordinate programming activities

2.13 Provide User Training

a. Evaluate current training needs for TYAD users and technical support

b. Provide ad-hoc high level user training on subscribers, consoles, and terminals

c. Coordinate on-site training as requested by Tobyhanna personnel

d. Provide Training Reports to the LMR COR upon request.

3 TECHNICIAN QUALIFICATIONS

3.1 The Technician shall have a relevant associate degree, Motorola radio/equipment certifications and a minimum of five (5) years experience in the Telecommunications, Land Mobile Radio maintenance field, with specific experience in field support of the following:

a. ASTRO 25 technology

b. Project 25 technology

c. Advance Encryption Standard (AES)

d. Over-The-Air-Rekey (OTAR)

e. Dispatch console systems

f. Motorola subscriber radios

g. System fleet mapping

h. Server, router, and switch back

i. Information Assurance practices for Land Mobile Radio Systems

j. Voice recording and playback for radio systems

k. R56 Grounding theory and practice

l. Computer skills in all applicable databases and products

3.2 The technician shall at a minimum have the following training and certifications:

a. Security+ Certification

b. ASTRO 25 Integrated Voice and Data System Overview Training

c. ASTRO 25 Integrated Voice and Data Radio Systems Training

d. ASTRO 25 Integrated Voice and Data 7.X Master Site Training

e. ASTRO 25 Managing Secure Communications Training

4.0 SPECIAL REQUIREMENTS/INSTRUCTIONS:

8.1 Contractor Quality. The Contractor shall ensure quality service is maintained throughout the life of the contract and shall prepare and implement (upon Government acceptance) a Quality Control Plan (QCP). The QCP shall be due no later than ten (10) calendar days after date of award. The plan shall reflect the contractor's overall approach, internal controls and establishment of procedures for evaluating each of the major deliverable service areas and, (who, method, how often) for reporting to Government, for resolving deficiencies and for identifying potential improvements.

5. GUIDELINES FOR CONTRACTORS

Hours:

On-site Services shall be provided between 7 AM and 4:30 PM, Monday through Friday, to exclude federal holidays and any base closures. On Call Services shall be provided 24/7/365 days.

DEPOT ACCESS:

A background check and approval from TYAD Security Branch is required for all contractor and subcontractor personnel prior to on-site access at TYAD. The contractor shall ensure ELTY Form 648-C is completed for all contractor and subcontractor personnel requiring depot access to include warranty services. The TYAD point of contact (POC) will provide ELTY Form 648-C, Request Access to Tobyhanna Army Depot, to the contractor/vendor at least ten days prior to the expected visit date for completion. The contractor/vendor shall return the completed ELTY Form 648-C to the TYAD POC in a timely manner so the same may be submitted to Security for processing no later than seven days prior to the visit. All of the required fields on the form shall be complete and accurate by the contractor/vendor for timely processing. This requirement is inclusive of on-site supervisory or managerial personnel and sub-contractor personnel that the Contractor anticipates will be performing work or visiting on-site. This security screening does not relieve the contractor of any responsibilities to conduct thorough pre-employment background checks and drug screening. Contractor workers will not be granted access to the work site until security screening is completed and access is approved. Any contractor personnel on-site who fail screening will not be permitted further access to TYAD.

Please submit the completed ELTY Forms 648-C form(s) to the COR.

All persons seeking entrance to TYAD shall submit to and comply with all security standards and requirements in force at the time such persons are seeking entry. All contractors, regardless of resident status or citizenship, will be subject to vehicle search and intense in-processing by TYAD security personnel prior to being granted access to TYAD. This security screening process may be time consuming and access may be delayed or denied.

SECURITY REQUIREMENTS

All security training certificates shall be provided to the COR and Contracting Officer.

Antiterrorism (AT) Level I Training. All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities, and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date and within 30 days of report date for any additional or new contractor employees, who start after that period. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR within 10 calendar days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at the following website: https://jkodirect.jten.mil for CAC holders. Non-CAC holders may go to http://jko.jten.mil/courses/atl1/launch.html for their training. Upon request, the contractor will be provided one copy of the AT level I training slides for use with employees who may not have computer access. TYAD will not be responsible for printing copies of slides for training purposes. TYAD reserves the right to provide instructor led training and will so advise the contractor within one week of the start of performance or at the time of annual training, if that will be the training approach to be utilized. Completion of contractor employee training will be documented on ELTY form 583, TYAD On-Post Training Record, or contractor equivalent. As applicable, contractor employees must complete annual AT awareness training as it pertains the length of the contract.

iWATCH Army Training. The contractor and all associated sub-contractors shall brief all employees on the local iWATCH Army Program. This will consist of utilizing the tools and media products on the informational iWATCH Army website to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. The iWATCH training is available at the following website: https://myarmyonesource.com select Family Programs and Services, in the drop down boxes select: Go To, iWATCH Army –“See Something, Say Something”. Additional guidance and support can be provided by the TYAD Antiterrorism Officer (ATO) at the contractor’s request. This training shall be completed within 30 calendar days after contract start date and within 30 days of report date for any additional or new contractor employees, who start after that period. The contractor shall notify the COR within 10 calendar days of the completed training for any new employees or subcontractor personnel to assure the ELTY form 583 or contractor equivalent is properly documented. TYAD reserves the right to provide instructor led training and will so advise the contractor within one week of the start of performance or at the time of annual training, if that will be the training approach to be utilized. Completion of contractor employee training will be documented on ELTY form 583, TYAD On-Post Training Record or contractor equivalent.

Operations Security (OPSEC) Training. Per AR 530-1, Operations Security, contractor employees must complete Level I OPSEC training within 30 calendar days after contract start date and within 30 days of report date for any additional or new contractor employees, who start after that period. All contractor employees must also complete annual OPSEC awareness training. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR within 10 calendar days after completion of training by all employees and subcontractor personnel. The contractor will be provided a copy of the OPSEC training slides for use with employees who may not have computer access. TYAD will not be responsible for printing copies of slides for training purposes. TYAD reserves the right to provide instructor led training and will so advise the contractor within one week of the start of performance or at the time of annual training, if that will be the training approach to be utilized. Completion of contractor employee training will be documented on ELTY form 583, TYAD On-Post Training Record or contractor equivalent.

Access and General Protection/Security Policy and Procedures. Contractor and all associated sub-contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by TYAD Security Branch. Contractor workforce must comply with all personal identity verification requirements as directed by DoD, HQDA, and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190- 13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by the government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

Common Access Card (CAC) and Information Systems/Network Access by Contractor Workers. Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

All contractor employees and associated sub-contractor employees with access to a Government Information System (IS) must be sponsored in Army Knowledge Online (AKO), registered in the ATCTS (Army Training Certification Tracking System) at commencement of services, and must successfully complete the DoD Cyber Awareness training prior to issuance of network access to the IS and then annually thereafter.

CONTRACTOR SAFETY STANDARDS FOR TYAD, January 9 2016 Below are the contractor requirements for any work done on Tobyhanna Army Depot (TYAD).

It is the responsibility of the contractor to enforce the below requirements. Failure to enforce safety requirements on the depot can result in termination of the contract.

Important phone numbers

Emergency: 911 (or from a cell phone: 570-615-7117) Security: 570-615-7550 Fire Department: 570-615-7300 Safety: 570 615 7027

S.10.0 SAFETY REQUIREMENTS:

Contractors shall comply with:

Title 29 Code of Federal Regulations-1910 (OSHA General Industry Standards), Title 29 Code of Federal Regulations-1926 (Construction Industry Standards), National Fire Protection Association Codes, Uniform Facilities Code, other codes as required to maintain safety standards.

All Safety requirements as stated in the statement of work.

S 10.1 OSHA VOLUNTARY PROTECTION PROGRAM STAR SITE – Tobyhanna Army Depot is an Occupational Safety and Health Administration (OSHA) Voluntary Protection Program (VPP) site. Tobyhanna Army Depot requires full contractor compliance with all safety regulations and standards. The Contractor is responsible for maintaining, monitoring and enforcing all rules, regulations and codes.

S.10.2 JOB HAZARD ANALYSIS (JHA) – Prior to the start of work, the contractor shall prepare a JHA for each phase of work that will be done under the contract. A phase is any operations involving a certain type of work. Some examples would be demolition, excavation, masonry work, concrete pouring, roofing, and electrical wiring. Work done by each subcontractor is also a phase. The JHA will:

1. List the activity being performed and identify the sequence of work steps,

2. List the hazards associated with each step, and the procedures and training required to eliminate or reduce the risk to an acceptable level.

NOTE: Review of the JHAs does not constitute approval of the adequacy of the safety measures identified for the job or compliance with OSHA rules and regulations.

S.10.3 SAFETY PLAN - Contractors with ten (10) or more onsite employees will submit a written Contractor Safety Plan prior to beginning construction. The Safety Plan is the formal plan on how the contractor intends to have zero accidents. The safety plan typically includes:

1. Statement of safety and health policy.

2. Administrative responsibilities for implementing the safety plan, including identification of personnel responsible for safety and accident prevention.

3. A means for coordinating and controlling work activities of contractors, subcontractors, and suppliers.

4. Initial safety indoctrination and follow up safety training.

5. Provisions for frequent safety inspections of work sites to ensure compliance with the Plan.

6. Records showing the inspections and deficiencies and the means, timetable, and individual responsible for their correction.

7. Who is responsible for investigating and reporting accidents, reporting occupational health exposure and maintaining accident and exposure data.

8. Emergency response capability to minimize the consequences of accidents.

9. Contingency plans for severe weather such as windstorms, lightning, tornados, etc.

10. Plans for maintaining job site cleanup and safe access.

11. Public safety requirements such as signs and barricades.

12. Prevention of alcohol and drug abuse on the job.

13. Details of hazard communication program.

14. Provisions for updating the plan.

15. The plan should also address any unusual aspects of the project:

17. Contractor shall erect a board on site for the purpose of posting all permits, Safety data sheets, wage determinations, safety plans etc. An updated copy of the Safety Plan will be available on the job site at all times. It is the contractor's responsibility to ensure that adequate safety measures are instituted to comply with OSHA requirements and prevent accidents.

S.10.4 FALL PROTECTION – Personnel performing any work on elevated surfaces, six (6) feet or more above a lower level, shall comply with 29CFR 1926.500 through 1926.503. There are no certified anchorage points or permanent guardrail systems on any Tobyhanna Army Depot roof.

S.10.5 ELECTRICAL SAFETY – Follow the current Tobyhanna Army Depot standard referenced in Appendix G in the SOW. This standard is based on NFPA 70E.

S.10.6 DEPOT REQUIRED PERMITS/APPROVALS:

Permits are required for:

1. Excavation: Contractors must utilize the PA 1 Call system and coordinate with contracting officer representative (COR) for excavations prior to any groundbreaking including digging, drilling and stake driving. See appendix L for permitting details.

2. Trenching: Contractors must obtain approval from the Safety Branch before any trenching deeper than 5 feet. The contractor must have a trenching plan and the appropriate safety equipment. The contractor is to request approval from the Safety Branch by e-mail through the contracting officer representative.

3. Burning/fire: permits must be obtained daily from the Fire Department.

4. Confined space: contractors must follow all OSHA requirements. The contractor must request access from TYAD Safety Branch before entering any confined space area. The contractor is to request approval from the Safety Branch by e-mail through the contracting officer representative.

5. Use of cranes on the depot: Before a crane is used on the depot, the contractor must request approval from the Safety Branch. The contractor must have a lift plan that includes a review of the crane and how it is handled, and must include all calculations for load capacity.

The contractor is to request approval from the Safety Branch by e-mail through the contracting officer representative.

S.10.7 LOCKOUT/TAGOUT PROCEDURE: - The Contractor shall perform this work in accordance with 29 CFR 1910.147, The Control of Hazardous Energy.

Sequence of Lockout/Tagout Procedure:

Locate and identify all isolating devices. More than one energy source (electrical, steam, etc) may be involved.

Notify the COR that a lockout/tagout system is going to be used.

Shut down the equipment normally.

Operate energy isolating device (switch, valve, etc) to isolate the equipment from the energy source. Using safe management practices, ensure any energy that may be stored in the equipment is dissipated. Attempt to start the equipment using the normal technique. If the equipment does start, determine where the energy is coming from and why the isolating device did not work. After the equipment is truly isolated, make certain all starting devices are in the “off” position. If more than one person will be working on the equipment they should each have their own lock.

After work is complete, ensure all personnel are safely out of the way, all tools are removed, all safety guards are in place, and the equipment is safe to operate. Each individual who worked on the equipment should remove their own lock. If that person is not available, he or she should be contacted to ensure their work is safe.

Remove the energy isolating device and restore the equipment to service.

The equipment is now energized again.

S.10.8 PROTECTION TO THE DRINKING WATER SYSTEM: - The contractor will not perform any work on the depot potable water system until prior approval is obtained from EMD and the D/EL certified operator through the DPW COR.

S.10.9 PROTECTION OF PERSONNEL: - At no time is any depot employee to be put at risk to illness or injury. No construction actions are exempt from this requirement.

1. Where pedestrian and driver safety is endangered, use appropriate traffic barricades.

Anchor barricades to prevent displacement by wind. Notify the COR prior to beginning such work.

2. Where demolition is required, continuously evaluate the condition of the structure being demolished and take action to protect personnel working around the project site. No structural element will be left standing without sufficient support to prevent collapse.

3. Personal Protective Equipment for visitors: three complete sets of personal protective equipment shall be available to visitors for entry to the regulated area. Visitors shall be provided with training equivalent to that provided to Contractor employees in the use of personal protective equipment and the site safety and health requirements.

S.10.10 FIRE AND EMERGENCY SERVICES: - Hot work permits to be issued by the fire department between the hours of 0800 and 1600.

1. Contractors required must have to an appropriate number and correct type of fire extinguishers.

2. A fire watch must be set during the hot work and for 30 minutes after operation.

3. The fire department will be notified when flammable or hazardous materials are used.

4. Use of a plasma torch will require special approval by the fire department.

5. Any fire, even one that is extinguished must be reported to the fire department.

6. Ambulance services provided at a cost to contractors and the fire department will transport to the nearest hospital. Advanced life support, helicopter transport, etc. is all at the contractor's expense.

7. The fire department will respond to the fire, ambulance, hazmat and confined space incidents.

S.10.11 IF AN INCIDENT HAPPENS: -

1. Any serious injury or medical emergency:

a. Dial 911 and give accurate location and nature of emergency. Make sure to tell the operator that you are calling from Tobyhanna Army Depot.

b. Send someone to the nearest exit to assist responders.

c. Treat victims to the best of your ability.

d. Call the work order desk at 570-615-7805 if there is any blood or body fluids that must be cleaned up.

2. In the event of the smell of natural gas:

a. Call the fire company at 570-615-7117 or dial 911.

b. Have all personnel evacuate the area, if the smell is significant.

c. Assist the fire company to determine the leak as appropriate.

3. In the case of a fire:

a. If the fire is small, use a fire extinguisher.

b. Otherwise, dial 911 and pull the fire alarm.

c. Evacuate the building.

THE CONTRACTOR IS RESPONSIBLE FOR JOB-SITE SAFETY.

IN ANY CONFLICT BETWEEN STANDARDS, THE STRICTER OF THE TWO

SHALL APPLY. IF UNSURE CONTACT TYAD SAFETY BRANCH at 570-615-7027

NOTE: USE OF POWER EQUIPMENT USING FOSSIL FUEL

Contractors are prohibited from using diesel or gasoline powered equipment in an enclosed environment that is populated at the time the equipment is to be used unless coordinated and approved by the Technical Requirements Representative and the Safety Office. Alternate power such as propane or electricity is acceptable for use in populated areas. If the Government has required that the pertinent work be performed during times when the enclosed area is unpopulated, the Technical Requirements Representative must coordinate with the Safety Office for specific approval of both the use of the diesel/gasoline powered equipment and the schedule of the work for the Contractor to use the diesel or gasoline powered equipment. Under those circumstances which unequivocally preclude use of alternate power, and diesel or gasoline powered equipment must be used, the Technical Requirements Representative must coordinate with the Safety Office for approval of such use.

6. GOVERNMENT FURNISHED EQUIPMENT (GFE)

6.1 Tobyhanna Army Depot will provide appropriate on-base support for the On-Site Technologists:

a. Work space including:

a. Desk and chair

b. Work Bench

c. Telephone with dedicated phone number or extension number

d. Internet Access

e. Access to all fixed equipment locations

f. TYAD network access with email account

g. TYAD provided standard computer system with printer to support TYAD LMR and mission requirements

7. DELIVERABLE REQUIREMENTS

7.1 DELIVERABLE ADDRESSES

Contracting Officer Representative (COR) Tobyhanna Army Depot

ATTN: ELTY-IMC ( Name of COR) 11 Hap Arnold Blvd.

Tobyhanna, PA 18466-5085

7.2 DELIVERABLES

The deliverables shall fulfill the requirements contained in this document or as requested by the LMR COR as required. A list of required deliverables is provided in Table 1.

TABLE 1 DELIVERABLES

Deliverable Due Date Reference

PWS

Verbal Status Report (telephone or in person) Daily Section 2.1 System Technologist Tasks & Activities Monthly Report

Monthly – Due first Friday of a full week following the end of the previous month

Section 2.1

Dispatch Service CSR Case Report include in Monthly Report

Within 3 Working Days Upon Request

Section 2.4

AMC Service Request Support Within 3 Working Days Section 2.5 Radio and Infrastructure Repair Government Provided Forms

Within 3 Working Days upon change(s)

Section 2.8

System Inventory Report Within 3 Working Days Upon Request

Section 2.7

Radio Inventory Report Within 4 Working Days Upon Request

Section 2.7

System Documentation Within 3 Working Days Section 2.10 Operational & Technical Manuals Within 2 Working Days

Upon Request Section 2.10

Provide Training to LMR End Users. Within 5 Working Days Section 2.13

8. PERFORMANCE STANDARDS

The COR’s Quality Assurance Surveillance Plan (QASP) will be provided to the contractor at time of award.

TASK

Performanc e Objective(s)

Method of Surveillance Incentive/ Disincentive

Respond within 10 minutes to LMR communication failure during technicians regular work schedule.

Refer to PWS Section 2.1.i

Response within 10 minutes in case of

LMR

System failure.

100% - Monitor Technicians monitoring of response time of LMR failure.

Positive or Negative performance evaluation

The technician shall respond to LMR communication failure within 2 hour response during off hours including holidays.

Refer to PWS Section 2.1.ii

Respond within 2 hours when off site to

LMR

System failure

100% - Monitor Technicians monitoring of response time of LMR failure.

Positive or Negative performance evaluation

TASK

Performanc e Objective(s)

Method of Surveillance Incentive/ Disincentive

Provide Daily LMR System Status Report Refer to PWS Section 2.1.5

Provide LMR daily status report.

95% - Daily monitoring receipt of Status report.

Positive or Negative performance evaluation

System Technologist Tasks & Activities Monthly Report.

Refer to PWS Section 2.1

Provide Monthly Report.

100% Monthly Monitoring of reports received within time and complete content.

Positive or Negative performance evaluation

Dispatch Service CSR Case Report. Refer PWS to Section 2.4

Respond to Motorola Dispatch Service Calls.

100% - Review of CSR Case Reports included in monthly report and review of the technician’s responses of emails sent from Motorola Dispatch Center.

Positive or Negative performance evaluation

AMC Service Desk Support.

The contractor shall provide response within 2 working hours for on-site maintenance request received via the Government AMC Service Desk within two (2) working hours of notification by the Government.

Refer to PWS Section 2.5

AMC

Service Desk Support to receive and complete request from

TYAD.

95% - Monthly Review of contractor acknowledged notification times on AMC service calls. TYAD uses AMC Service Desk tracking system and monitor customer feedback for request/incidents opened under LMR Category.

Positive or Negative performance evaluation

LMR System and Radio Inventory Management Reports. PWS Section 2.7

Maintain and provide

LMR

inventory reports

95%- Periodic Review of accuracy and receipt of time no more than 3 working days upon inventory change(s) or request.

Positive or Negative performance evaluation

Infrastructure Repair Reporting of LMR System and LMR Radios. PWS Section 2.8

Provide Repair Forms

100% Monitor every occurrence where LMR equipment and/or radios needs to be shipped to Motorola Repair Facility for repair or replacement.

Positive or Negative performance evaluation

Provide User Training. PWS Section 2.13

Provide Training to LMR users.

90% - Monitor each event of Training Request with Participant Feedback

Positive or Negative performance evaluation

All Performance Objectives are Pass or Fail.

8.1 UNACCEPTABLE PERFORMANCE:

When unacceptable performance occurs, the COR shall inform the contractor. This will normally be in writing unless circumstances necessitate verbal communication. In any case the COR shall document the discussion and place it in the COR file.

When the COR determines formal written communication is required, the COR shall prepare a Contract Discrepancy Report (CDR), and present it to the contractor's task manager or on-site representative. A CDR template will be provided with the QASP.

The contractor shall acknowledge receipt of the CDR in writing. The CDR will specify if the contractor is required to prepare a corrective action plan to document how the contractor shall correct the unacceptable performance and avoid a recurrence. The CDR will also state how long after receipt the contractor has to present this corrective action plan to the COR. The Government shall review the contractor's corrective action plan to determine acceptability.

Any CDRs may become a part of the supporting documentation for contract payment deductions, fixed fee deductions, award fee nonpayment, or other actions deemed necessary by the KO.

9. CONTRACTOR MANPOWER REPORTING REQUIREMENTS(CMRA)

The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the contractor shall report ALL contractor manpower (including subcontractor manpower) required for performance of this contract. The Army's objective is to collect as much significant Contractor Man-Year Equivalents (CME) data as possible to allow accurate reporting to Congress and for effective Army planning. Detailed instructions can be found on the Contractor Manpower Reporting Application (CMRA) website in the CMRA “Contractor User Guide” or “Subcontractor User Guide”. The contractor must create an account upon entering the site and is required to completely fill in the required information at the CMRA website: https://cmra.army.mil.

The required information includes:

(1) Unit Identification Code (UIC) of the Army Requiring Activity that would be performing the mission if not for the contractor: __________ (Enter the Army Requiring Activity’s UIC here).

(2) Command of the Requiring Activity that would be performing the mission if not for the contractor: __________ [Enter the Major Command (MACOM) of the Requiring Activity here].

(3) Contracting Officer (KO) and contact information:

___________________________________________________________ (Enter KO’s name, phone number, and email address).

(4) Contracting Officer’s Representative (COR) and contact information:

___________________________________________________________ (Enter COR’s name, phone number, and email address).

(5) Federal Service Code (FSC) reflecting services provided by contractor (and separate FSC for each subcontractor if different). If there are multiple FSCs for an Order number, enter a separate data record for each FSC.

(6) Location where contractor and subcontractor(s) perform the service, including the city, state, zip code, and country. When service is performed at an overseas location, state only the city and country. If there are multiple Locations for an Order number, enter a separate data record for each Location. (Note: If there are many location records that need to be entered, the Bulk Loader function is available which allows the transfer of information from a contractor’s system to the secure web site. The Bulk Loader Template and Bulk Loader Instructions may be downloaded from the web site.)

(7) Contractor Type (prime or subcontractor).

(8) Direct labor hours (including subcontractors) for each FSC.

(9) Direct labor dollars paid this reporting period (including subcontractors) for each

FSC.

(10) Weapons system support indication: __________ (Enter yes or no).

If subcontractors are used in the performance of this contract, several factors must be considered. Contractor shall include, and require inclusion of, this term in all subcontracts at any tier under the contract in which services are being procured. Contractor shall also enter their data in a timely manner, as subcontractors can not input any information into the CMRA system until the Prime Contractor has entered their data. The Prime Contractor has overall responsibility for ensuring subcontractors enter their respective data. Subcontractors are only responsible for entering Location Data.

Reporting period will be the period of performance not to exceed 12 months ending 30 September of each government fiscal year and must be reported by 31 October of each calendar year.

10. INSPECTION AND ACCEPTANCE:

Inspection and acceptance of all deliverables and service requirements performed will be by the COR at Tobyhanna ArmyDepot, Tobyhanna, PA 18466.

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

CLIN INSPECT AT INSPECT BY ACCEPT AT ACCEPT BY

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