24-Q-5010-Q and A.pdf
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- Attached to
- Custodial Services - Charleston, WV (WV007)
- Solicitation number
- W15QKN-24-Q-5010
About this file
This document contains questions and answers regarding solicitation W15QKN-24-Q-5010 for custodial services in Charleston, West Virginia. The solicitation is seeking weekly custodial services including inspection, replenishing, and cleaning of restrooms and supply dispensers. The incumbent contractor was Steelo Cleaning, LLC, and the annual contract value is $98,191.34. Offerors should visit the site prior to submitting a proposal. The required personnel include an on-site contractor representative during normal business hours and employees who can communicate in English and maintain a neat appearance. The contract start date was not definitive but the proposal submission deadline was provided.
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SOLICITATION W15QKN-24-Q-5010 QUESTIONS AND ANSWERS
Q1: Can you advise if this is a new requirement or if there is an incumbent?
A1: Incumbent was Steelo Cleaning, LLC
Q2: What is the contract value for this project?
A2: The Government cannot disclose this informa�on.
Q3: How many days per week is service requested?
A3: 1 �me per week; found in paragraph 2.7.5. of the PWS.
Q4: Is the “Contract Representa�ve: the service personnel that would be assigned to clean the facility or is this an addi�onal supervisory posi�on with oversight of the cleaning personnel?
A4: The service personnel can act as the Contract Representa�ve.
Q5. What is the name of the current contractor for this contract?
A5: Steelo Cleaning, LLC, W15QKN-20-P-5123
Q6: Will there be a scheduled site visit for this opportunity?
A6: Please see paragraph 7 of the INSTRUCTIONS TO OFFERORS of this solicita�on for details
Q7: What is the an�cipated award date/start date for this contract?
A7: There is currently not a defini�ve PoP start date.
Q8: What is the current or total annual award amount for this contract?
A8: $98,191.34
Q9: Have funds been appropriated for this opportunity?
A9: Yes.
Q10: Can the Government confirm the �meline for the submission of the list of employees for this effort?
A10: Reference PWS para. 1.5.6., which states: “…15 Calander days of performance start date”.
Q11: Can the Government provide a �meline for the ve�ng of employees through the Provost Marshal’s Office? How long does this process take?
A11: 1.5.6. PERSONNEL. The Contractor shall provide the Contrac�ng Officer, and the Contrac�ng Officer Representa�ve (COR) or Regional Facili�es Opera�onal Specialist (RFOS) with a list of the names of employees or alternates to be employed in performance of the work 15 calendar days of performance start date. All contractor employees must be able to communicate clearly in the English Language. The Contractor shall also no�fy the COR or RFOS with any addi�ons or dele�ons to the list of employees immediately.
1.5.6.1 Employees of the contractor assigned for performance of this contract shall be capable employees with sufficient experience and training to assure compliance with the contract requirements.
The employees shall be required by the Contractor to maintain themselves and their clothing in a neat and clean manner. A fully qualified workforce shall be on board no later than the second week of the contract.
1.5.6.2. CONTRACTOR REPRESENTATIVE. The contractor shall provide an onsite contractor representa�ve who shall be physically present during normal duty hours to conduct overall management coordina�on and furnish liaison with the government. The contractor representa�ve shall be the point of contact with the government and shall have authority to act or make decisions for the contractor on all maters pertaining to this contract.
1.5.7 IDENTIFICATION OF CONTRACTOR EMPLOYEES. All contract personnel working in situa�ons where their contractor status is not obvious to third par�es are required to iden�fy themselves by always wearing clearly writen and visible nametags, as such to avoid crea�ng an impression in the minds of members of the public that they are Government officials.
1.5.9. SECURITY REQUIREMENTS. Contractor personnel or any representa�ve of the contractor entering the Reserve Center shall abide by all security regula�ons and shall be subject to security checks. At the close of each work period, government facili�es, equipment, and materials shall be secured.
Q12: Can the Government confirm that services will not be required on a daily basis?
A12: Reference PWS para. 5 Specific Tasks, and its sub-para’s for detailed list of work required per service.
Q13: Can the Government confirm the janitorial closets in the facility will be made accessible for Contractor storage?
A13: Per the Floor Plan document there are two Janitors closets, one on each floor to be u�lized by the custodial service contractor.
Q14: If so, will the Contractor be able to lock the closets to secure supplies and equipment?
A14: Issue can be discussed with facility POC upon award.
Q15: Is there usage data for toilet �ssue, paper towels for hand drying and hand soap?
A15: 5.3. WEEKLY SERVICES- 5.3.3.5. Servicing Restrooms. Service shall include inspec�ng, replenishing, and cleaning supply dispensers. Contractor furnished restroom supplies shall include, but are not limited to, paper towels, toilet �ssue, and soap. The contractor shall stock restrooms with sufficient supplies to ensure that the supplies will last un�l the next scheduled service. If dispensers become empty before the next scheduled service, the Contractor shall replenish them at no addi�onal cost to the Government.
The contractor shall use the government furnished supplied dispensers unless otherwise specified by the RFOS. The contractor shall provide soap/paper dispensers if no permanent dispensers are available in the restrooms.
Q16: In response to item 1.5.16.2 of the PWS, will a site visit be conducted prior to the start of work to establish baseline condi�ons of the facility and to iden�fy poten�al damages that pre-exist.
A16: Reference the Instruc�ons to Offerors sec�on, para. 7a, and 7b within Solicita�on. A Primary and Secondary Site Visit date and �me were provided/planned.
Q17: Will the Contractor be given a monthly drill schedule? If not, will a Point of Contact (POC) be provided to give drill data so the Contractor can effec�vely plan for service?
A17: A Point of Contact will be provided at �me of award.
Q18: Can the Government provide the last date the floors were stripped, waxed, and buffed?
A18: Semi-Annual and Annual Services were not completed by previous contractor, who for this reason was terminated from the contract.
Q19: Can the Government provide the last date the carpets were shampooed?
A19: Semi-Annual and Annual Services were not completed by previous contractor, who for this reason was terminated from the contract.
Q20: Who is responsible for changing soiled/moldy shower curtains?
A20: 5.5. MONTHLY SERVICES- 5.5.3.1. Cleaning Restrooms. Shower stall rooms and locker/dressing rooms shall be washed inside and outside u�lizing a disinfectant and shall be free of stains and odors.
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