Facility Maintenance PWS DRAFT.pdf

PERFORMANCE WORK STATEMENT

FOR

Military Intelligence Readiness Command

Critical Systems Preventive Maintenance and Service Plans

23 April 2019

Table of Contents

1.0 GENERAL

2.0 BACKGROUND

3.0 SCOPE

4.0 TASK REQUIREMENTS

4.1 General Maintenance

4.2 Engine Generator Preventive Maintenance

4.3 FM200 Preventive Maintenance Service

4.4 Environmental Control Systems Guaranteed Lifetime Protection (GLP)

4.5 Uninterruptible Power Supply (UPS) Preventive Maintenance Service

4.6 Corrective Maintenance, Routine (Non-Emergency) and Emergency Services

4.7 Deliverables

4.8 Special Requirements

5.0 PERFORFORMANCE REQUIREMENTS ......................... Error! Bookmark not defined.

5.1 Performance Requirements Summary ............................. Error! Bookmark not defined.

6.0 GOVERNMENT FURNISHED MATERIALS AND INFORMATION

7.0 GENERAL INFORMATION

7.1 Definitions and Acronyms

7.2 Period of Performance

7.3 Place

7.4 Work Hours

7.5 Type of Contract

7.6 Hours of Operations

7.7 Federally Recognized Holidays

7.8 Subcontractors

8.0 SECURITY REQUIREMENTS

8.1 Facility Access

8.2 Physical Security

9.0 CONTRACTING OFFICER REPESENTATIVE

10.0 APPENDICES and ATTACHMENTS

ARISC FACILITY CRITICAL SYSTEMS INVENTORY LIST

QUALITY ASSURANCE SURVEILLANCE PLAN (QASP) ...... Error! Bookmark not defined.

CUSTOMER COMPLAINT INVESTIGATION FORM . Error! Bookmark not defined.

QUALITY ASSURANCE MONITORING FORM .......... Error! Bookmark not defined.

1.0 GENERAL

The purpose of this performance work statement (PWS) is to identify the requirements to provide continued planned maintenance and preventive services for the current inventory of critical systems at the Army Reserve Intelligence Support Centers (ARISC) of the Military Intelligence

Readiness Command (MIRC).

2.0 BACKGROUND

Serving as the Army Reserves’ only fully accredited sensitive compartmented information facility (SCIF) locations, Army Reserve Intelligence Support Centers (ARISC) sites are secure training and production centers, equipped to provide skilled sustainment and enhancement training in a variety of intelligence disciplines.

Maintenance management programs to are critical to supporting 24/7 operations at ARISC units across the U.S. and are critical to sustainability of intelligence operations. A full state of readiness and unfaltering ability to perform when required are crucial standard for facility engine generators.

3.0 SCOPE

The MIRC requires one year of preventive maintenance (PM) and services with repair and replacement (of specified parts/components) for the current inventory of critical systems consisting of standby rated diesel and natural gas generators, backup power supply equipment, environmental control systems, and charged FM200 systems.

4.0 TASK REQUIREMENTS

4.1 General Maintenance. The Contractor shall provide the qualified personnel, tools, equipment, supervision, travel, and other items and services necessary to perform proper preventive maintenance (PM) and service with repair, specified and general part/component replacements, and inspection and testing as applicable for the critical systems under this requirement. All service shall be, at a minimum, in accordance with the equipment manufacturer’s recommendations to maintain and bring equipment up to the manufacturer’s operating standards.

4.1.1 Parts and Materials. The Contractor must be able to carry full warranty of genuine parts and service schedule. Contractor shall not install for repair, replacement or reconditioning, any part, equipment or component item/material that is not approved by the manufacturer for use in the specific system. All materials and equipment shall be new and unused.

4.1.2 Service Tags. Upon completion of all work, the Contractor, shall attach a tag indicating the name of the company, name and certificate number of technician performing service, date work was completed, month and year when next service shall be performed, and frequency of service for the system (i.e., semi-annual). The Contractor shall attach the tag so that it is readily visible.

4.1.3 Omissions. If any equipment or systems requiring PM work as part of this contract has been inadvertently omitted from the equipment inventory, it is the Contractor's responsibility to notify the COR of the omission, add the equipment and/or system to the equipment inventory list, schedule maintenance on the equipment and/or system, and maintain such equipment or system in accordance with the manufacturer's recommended frequencies and procedures.

4.1.4 Force Majeure. The Contractor shall not be responsible for deficiencies or breakdowns caused by vandalism, abuse, or acts of God including natural disasters. Repairs that fall under this category must be immediately reported to the COR and the Contractor shall not perform any work without the approval of the COR, excluding work required to prevent further damage to the facility. The Contractor shall immediately provide the

COR with detailed quote with the Contractor’s best estimation of damage repair and return to service timeline.

4.2 Engine Generator Preventive Maintenance. The Contractor shall provide planned engine (EG) service to minimize equipment malfunction, breakdown, and deterioration and to remain mission ready and functionally capable of supporting 24/7 intelligence operations.

Contractor shall be responsible for the uninterrupted service of the engine generators identified in this requirement providing continuous operation, maintenance, alteration and repair for all covered equipment and components, expendable parts and batteries.

4.2.1 The Contractor shall be responsible for the uninterrupted service of generators and ATS equipment with continuous operation, maintenance, alteration and repair for all covered equipment and components. The Contractor is also responsible for removal from site and disposal of all used engine oil, old filters, rags, and maintenance associated trash.

4.2.2 All services shall be in accordance with manufacturer’s instructions and suggested maintenance requirements to maintain and bring equipment up to the manufacturer’s operating standards. Contractor shall make all required replacements or repairs to return unit(s) to service at the end of each planned maintenance service. Contractor shall document procedures, findings, and test results and submit report in accordance with

Deliverables schedule in paragraph 4.6. At a minimum, the Contractor shall perform:

4.2.2.1 Minor Level Maintenance Service (semi-annually on each unit)

4.2.2.1.1 Engine. Contractor shall provide visual inspection and minor PM on the listed parts/components which is not all inclusive, as applicable to the generator type and in compliance with manufacturer’s instructions:

Inspect engine lube oil system. Contractor shall add oil as needed; assess oil leaks if any; provide oil sample for field testing.

Visually inspect engine fuel, air intake, and exhaust systems

Visually inspect engine cooling system; add fluid as needed. Contractor shall provide coolant sample for field testing of DCA concentration of coolant charge.

Inspect engine battery/charging system; Contractor shall add battery electrolyte as needed

Verify instrument panel accuracy (gauges/meters)

Check the jacket water heater for proper operation if applicable.

Test engine pre-alarm

Test engine shutdown and shutdown alarms

4.2.2.1.2 Generator. Contractor shall provide visual inspection and minor PM on the listed parts/components which is not all inclusive, as applicable to the generator type and in compliance with manufacturer’s instructions:

Visually Inspect:

o Oil Level o Coolant Level/Antifreeze (Check pH) o Air Cleaner Assembly (leaks, cracks) o Inlet Manifold and Piping, Rain Cap (condition) o Exhaust Manifold and Piping (condition) o Fuel System (day tank operation – lines, leaks, condition) o Fuel Priming Pump (operation, condition) o Radiator, Radiator Cap, Radiator Air Flow (leaks, damage, blocking) o Water Hoses (condition, leaks) o Fan assembly (cracks, bent blades, bearings) o Belts (Serpentine and V types) o Balancer (proper tension, condition) o Crankcase Breather o Engine Mounts (condition) o Electrical Wiring (engine) o Battery(s) (Check gravity) o Battery Charger (log output voltage) o Overall Appearance (paint, etc.)

o Generator Stator – Armature (visual condition) o Brushes, Holders, Slip Rings (condition) o Rotating Fields (condition) • Controller (fault indicators) o Inspect copper grounding rods – Change if necessary.

Perform Preventive Maintenance:

o Starter (cranking ability, operation) voltage drop o Engine Smoke (critical system indicator) o Gauges and Indicators (operation, condition) o Battery Charge Rate (voltage, reading, amps reading) o Fuel Transfer Pump (PSI, valves, condition, leaks) o Lubrication System (PSI valve) and High Idle o Lubrication System (leaks) o Cooling System, Block Heater(s) (leaks, condition) o Temperature Regulators (operation, stability, response) o Governor (operation, stability, response) o Turbocharger (operation) o After Cooler (condition, leaks) o Safety Devices (operation, condition, faults) o Oil Pressure o Control Panel (operation, condition, faults) o Electrical Power Generator (operation) o Start and run as specified by manufacturer’s maintenance guidelines.

o Provide load failover testing

4.2.2.1.3 Automatic Transfer Switch. Transfer switches are the common link between utility service, standby generator, and the critical circuits requiring backup. The integrity of the emergency standby system is dependent on a functional, responsive ATS.

Contractor shall perform all manufacturer required and recommended service to ATS to ensure transfer switch operation. At a minimum, the Contractor shall:

Service and clean the Automatic Transfer Switch per manufacturer’s recommendations

Check the transfer switch’s main power switching mechanisms’ mechanical operation and integrity

Tighten control and power wiring connection to specifications

Check main power switching contacts’ condition and clean

Perform a thermal scan or millivolt drop test to check high contact resistances

Tight connections, clean main contacts

Adjust main contacts as necessary

Test all indicators and remote control systems for operation

4.2.2.2 Major Level Maintenance Service (annually on each unit).

4.2.2.2.1 Engine. At a minimum, Contractor shall:

Perform Minor Level Maintenance tasks

Drain engine oil; take oil sample for lab analysis

Replace oil filters, fuel filters and air filter element

Fill crankcase with new oil

Visually inspect engine fuel, air intake, and exhaust systems;

Confirm fuel condition by in-depth chemical analysis and breakdown of fuel samples on-site as well as through laboratory examinations based on ASTM D975 standards.

Inspect engine cooling system and take coolant sample for lab analysis

Inspect and test engine battery/charging system; Contractor shall add battery electrolyte as needed

Verify instrument panel accuracy (gauges/meters)

Test engine pre-alarm

Test engine shutdown and shutdown alarms

4.2.2.2.2 Generator. At a minimum, Contractor shall:

Perform Minor Level Maintenance tasks

Start and run as specified by manufacturer’s maintenance guidelines.

4.2.2.2.3 Automatic Transfer Switch. At a minimum, the Contractor shall:

Perform Minor Level Maintenance tasks

Remove the arc chutes and pole covers

Verify and record all sensing and time delay functions in the switchgear

Vacuum clean the accumulated dust from the switchgear and accessory panels

Inspect for moisture or signs of previous wetness or dripping

Remove dirt and grime with an approved solvent

Clean and lubricate TS coil and operator linkage

Inspect all insulating parts for cracks or discoloration due to excessive heat

Inspect all main arcing contacts for excessive erosion

Inspect all main current carrying contacts for pitting and discoloration due to excessive heat

Perform contact resistance test on normal and emergency main contacts

Inspect and clean all add-on panels and accessories

Re-install arc chutes and pole covers

Manually operate the main transfer movement to check proper contact alignment, deflection gap, wiping action, and control contact operation

Check all cable and control wire connections to the transfer switch control, the sensing panel, and other system components and tighten as necessary

Reconnect Engine Start

Re-energize the switchgear and conduct a test by simulating a normal source failure

Perform millivolt drop reading across normal and emergency main contacts during transfer test

4.2.3 Engine Generator Battery Replacement. The Contractor shall include battery replacement for each engine generator system as identified and recommended during any scheduled maintenance, routine service or emergency service. Contractor shall be provide for own technician travel, parts and labor, and any items/equipment necessary to accomplish battery replacement.

4.3 FM200 Preventive Maintenance Service. The Contractor shall provide the qualified personnel, tools, equipment, supervision, labor, travel, and other items and services necessary to perform inspection, testing, preventive maintenance (PM) and service of fire suppression equipment. All service shall be in accordance with most current National Fire Protection

Association (NFPA) requirements, supplemented by equipment manufacturer’s recommendations to maintain and bring equipment up to the manufacturer’s operating standards.

4.3.1 All service shall be in accordance with most current National Fire Protection

Association (NFPA) requirements, supplemented by equipment manufacturer’s recommendations to maintain and bring equipment up to the manufacturer’s operating standards. Contractor shall make all required recharges, replacements or repairs to return unit(s) to service at the end of each planned maintenance service. At a minimum, the

Contractor shall perform:

4.3.2 FM200 Inspection (semi-annually on each unit)

The entire system shall be checked out and inspected by qualified, trained personnel, in accordance with the manufacturer's recommended procedures and current NFPA standards. At a minimum, system includes:

o FM-200 storage cylinders o Piping o Valves o Nozzles o Wiring o Components o Appurtenances and accessories o Clean agent gas system o Fire alarm panel o All other associated detection equipment

Any discrepancies or impairments found, and any repair required shall be reported to the COR, and required repairs performed

4.3.3 FM200 Testing (semi-annually on each unit)

The entire system shall be functionally tested by qualified, trained personnel, in accordance with the manufacturer's recommended procedures and current NFPA standards.

o Pressure testing with required refill and repair as required o Verification of operation of all alarm initiating devices, o Operation and notification of alarm panel, o Verification of actuation of clean agent device, o Verification of adequate battery life and adequate quantity of clean agent suppressant.

o Verify instrument panel accuracy (gauges/meters)

Any discrepancies or impairments found, and any repair required shall be reported to the COR, and required repairs performed.

Test reports and/or certification shall be submitted to COR.

IN NO CASE SHALL ANY FIRE SUPPRESSION SYSTEM BE LEFT IN A DISABLED

CONDITION WITHOUT NOTIFYING THE COR!

4.3.4 Clean Agent Refill. The Contractor shall provide all equipment, tools, materials, parts, components, and services to perform clean agent tank refill. Contractor shall provide proof of ability to recharge FM-200 systems within 24 hours after a discharge to minimize periods of insufficient fire suppression coverage at a facility.

The Contractor shall include an allowance for each Government site for one (1) tank refill in the instance of discharge (including accidental) during the period of performance.

For additional tank refills, the Contractor shall provide a detailed cost estimate to the COR that includes labor, trip charges (if applicable), and materials. The Contractor shall commence refill after receiving authorization from the COR.

4.3.5 Environmental Protection. The Contractor shall ensure that the purchase, use, handling, storage, and disposal of all toxic, hazardous and special materials and wastes are in accordance with federal, state and local environmental protection regulations.

4.3.6 System Training. The Contractor shall train each facility manager (FM) or designee in the operation of the facility fire suppression system within 90 days of contract award. Special care shall be taken to make sure the FM or designee:

Understands how and when to utilize the manual release and abort functions

Understands how to read the container pressure gauge and liquid level indicator and their normal readings

Understands how to test the alarm components

Understands how to read the status LEDs

Understands how to utilize the diagnostic LED for troubleshooting, reading the current status and accessing the stored events information

4.4 Environmental Control Systems (Heating, Ventilation, and Air Conditioning

[HVAC]). Contractor shall provide ongoing, comprehensive maintenance program for the lifetime of the contract and all renewals thereof. The GLP program will be initiated, scheduled, administered, monitored and updated by the Contractor. The service activities will be directed and scheduled, on a regular basis, by a comprehensive equipment maintenance scheduling system based on manufacturers' recommendations, equipment location, application, type, run time, and Contractor's own experience.

4.4.1 The Contractor shall be responsible for the all system hardware and shall mitigate instances of interrupted service. Contractor is responsible for making set point adjustments as necessary and appropriate to achieve stable, consistent and reliable environmental control.

The contractor shall make all repairs including replacement of parts, trouble shooting and diagnosis, balancing, testing and shall have working knowledge of pneumatic and electric control systems.

4.4.2 The Contractor must be able to carry full warranty of the environmental control system equipment genuine parts and service schedule. Contractor shall not install, for repair, replacement or reconditioning, any part, equipment or component item/material that is not approved by the manufacturer for use in the specific system. All materials and equipment shall be new and unused. The Contractor is also responsible for removal from site and disposal of all used maintenance associated trash.

4.4.3 The Contractor is responsible for notifying the Government if a sequence of operations or its implementation as a control program is not producing the desired results or is resulting in unnecessary energy use. The Contractor is responsible for retaining an adequate level of expertise to manage the environmental control system equipment.

4.4.4 Preventive Maintenance. All service shall be in accordance with manufacturer’s instructions and suggested maintenance requirements to maintain and bring equipment up to the manufacturer’s operating standards. Contractor shall make all required replacements or repairs to return unit(s) to service at the end of each planned maintenance service. Contractor shall include testing and inspecting and maintenance supplies (including refrigerant) in PM plan. At a minimum, the Contractor shall perform:

4.4.5 Quarterly PM Service (4x per year on each unit)

Operational Inspection

Verify proper operation

Sequence test unit

Check belts, filters, and bearings

General Maintenance

Inspect external condition

Verify operation of safety and operating controls

Check low ambient controls

Control Panel

Inspect and tighten all electrical connections

Clean and inspect all contactors

Verify proper overload protection of all components

Compressor

Inspect for refrigerant and oil leaks

Verify proper overload protection

Check crank case heater operation

Check pump down cycle, if applicable

Check oil level

Sequence cylinder unloaders, if applicable

Condenser Fans

Lubricate motor and/or fan bearings

Check for unusual bearing wear

Inspect drive couplings, pulleys and belts

Verify operation of all fans

Condenser Coil

Inspect finned surfaces, as required

Cooling Coil

Inspect coil(s)

Inspect condensate pans & drains clean as required

Verify freeze protection

Supply Air Fan

Inspect bearings

Lubricate bearing(s) as required

Adjust drive couplings, pulleys and belts

Name plate volts, amps Operating volts, amps

Replace air filter(s)

4.4.6 Annual PM Service (annually on each unit).

Operational Inspection

Verify proper operation

Sequence test unit

General Maintenance

Inspect external condition

Record operating current & voltage on all motors

Verify operation of safety and operating controls

Check and record sub-cooling

Check and record super heat

Check refrigerant sight glass

Check & Rec evaporator temperature drop

Check low ambient controls

Control Panel

Inspect and tighten all electrical connections

Clean and inspect all contactors

Verify proper overload protection of all components

Electrical Disconnect

Check and tighten electrical connections

Compressor

Inspect for refrigerant and oil leaks

Perform acid test

Check compressor motor insulation resistance

Verify proper overload protection

Check crank case heater operation

Check oil level

Sequence cylinder unloaders, if applicable

Condenser Fans

Lubricate motor and/or fan bearings

Check for security to shaft

Check for end play

Check for unusual bearing wear

Check balance and alignment

Inspect for corrosion and wear

Inspect drive couplings, pulleys and belts

Inspect fan blade

Check and tighten mounting bolts

Verify operation of all fans

Replace belts

Condenser Coil

Check for pipe clamps for security & vibration

Clean condenser coil

Cooling Coil

Inspect coil(s)

Clean coil(s)

Inspect condensate pans & drains clean as required

Verify freeze protection

Economizer

Check operation and setting of outdoor enthalpy controller

Check operation and setting compressor lockout control

Check and lubricate dampers and linkages, as required

Verify minimum outdoor air economizer (OAE) position

Adjust damper minimum position, as required

Check, clean, or replace filters

Check operation of pressure relief dampers

Check economizer power exhaust

Check and tighten electrical connections

Dampers

Check for proper operation and tight close off

Adjust for proper operation to achieve tight close off

Lubricate bearing(s) as required

Tighten all wiring connections

Supply Air Fan

Inspect blade(s), clean as required

Clean dirt & accumulation

Inspect bearings

Lubricate bearing(s) as required

Adjust drive couplings, pulleys and belts

Check alignment, balance and security to shaft

Name plate volts, amps Operating volts, amps

Replace belts

Furnace Section

Check burners

Clean burners as required

Inspect power blower

Clean power blower

Lubricate power blower

Check for proper fuel shut-off and firing

Check pilot and pilot safety/igniter, flame sensor

Clean pilot and pilot safety as required

Check integrity of heat exchangers

4.4.7 Replacement Services. Contractor shall provide replacement of all major and minor system components, including non-moving/non-maintainable component parts, material and equipment. This service shall be at no additional cost to the Government.

Major system components include, but are not limited, to fans, motor, compressor, condenser, evaporator, thermostat, furnace, refrigerant lines, and pumps.

4.4.8 Technician Certifications. The Contractor shall only dispatch technicians who are certified to service, repair and replace KMC Control® KMD digital controllers, sensors, software, and accessories. Contractor shall furnish evidence of this certification to the COR within 30 days of contract award.

4.4.9 Variable Air Volume (VAV) Terminal Unit Service. The Contractor shall provide service for all VAV terminal units under this contract. VAV service shall be scheduled within 60 days of contract award. Contractor shall perform the following VAV unit services at a minimum:

Ensure stable zone terminal temperatures by making all necessary adjustments to

VAV box controls.

Verify that the VAV box is being controlled at the appropriate values.

Check controls function and damper operation to confirm actual maximum and minimum air flow rates - only if there is persistent evidence of an indoor air quality

(IAQ) problem.

Calibrate and perform certified air balance with adjustment of supply diffusers and returns.

4.5 Uninterruptible Power Supply (UPS) Preventive Maintenance Service. The

Contractor shall be responsible for the unfaltering service of UPS systems ensuring continuous operation, maintenance, alteration and repair for all covered equipment and components including expendable parts and batteries. The Contractor is also responsible for removal from site and disposal of all Contractor generated maintenance associated trash.

4.5.1 The Contractor must be able to carry full warranty of the UPS systems genuine parts, service schedule, and batteries. Contractor shall not install, for repair, replacement or reconditioning, any part, equipment or component item/material that is not approved by the manufacturer for use in the specific UPS system.

4.5.2 All service shall be in accordance with manufacturer’s instructions and suggested maintenance requirements to maintain and bring equipment up to the manufacturer’s operating standards. Contractor shall make all required replacements or repairs to return unit(s) to service at the end of each planned maintenance service. All calibrations and adjustments shall be within tolerances set by the applicable manufacturer’s service manuals.

At a minimum, the Contractor shall perform (when applicable to system):

4.5.2.1 Quarterly PM Service (4x per year on each unit)

Visual Inspection o Printed circuit boards connections for cleanliness, swab contacts if necessary.

o Power connections for signs of overheating o Subassemblies, bridges and legs for signs of component defects or stress o DC capacitors for signs of leakage o AC capacitors for signs of leakage o Inspect and inventory all customer-owned spare parts o Inspect for and perform as required, any open engineering changes

Internal Operating Parameters o DC Ground Detection Offset o Inverter leg current average balance o Output filter current average phase balance o Rectifier bridge current average leg balance o AC Protection settings and operation o DC Protection settings and operation o Input and Output Frequency and Voltage Bandwidth settings o Verify DC filter capacitance o Verify AC tank and trap filter capacitance o Power Supply voltages and waveforms o Replace Power Module power supply back up control battery cells o Static Switch leakage testing o Update firmware as necessary with customer approval

External Operating Parameters o System Input Voltages (all phases) o System Input Currents (all phases) o DC Charging Voltages (float and equalize), record settings, adjust to nominal o Rectifier phase on and walk up o Inverter phase on and walk up o Adjust all panel meters to measured values o System Bypass Voltages (all phases) o Manual and UV Transfer Testing, verify uninterrupted transfer waveform o Outage simulation, and battery capability testing, and verify charger current limit o Generator operation and interface verification

Environmental Parameters o UPS area ambient temperature and condition of ventilating equipment o General Cleanliness of UPS Power Module o General Cleanliness of UPS area o Replace all air filters as applicable and necessary o Clean control panel/CRT screen

Battery Cabinet Checks o General appearance of Battery System (all types) o General cleanliness of Battery System area (all types) o Inspect cells for physical abnormalities o Inspect all DC connections for abnormalities o Battery System area ambient temperature and condition of ventilating equipment o For internal batteries only measure and record:

a) Overall battery float voltage

b) Charger output current and voltage

c) Negative terminal temperature of one cell/battery per battery cabinet shelf or rack tier

d) Momentary load testing of cells o If any discrepancies remain, which prohibit the unit from supporting the load, the

Contractor shall must immediately notify the COR and Facility Manager of these discrepancies and the unit’s bypass condition.

Monitoring System Parameters o Alarm archive review and printing o Alarm lamp test o Download of alarm history/event Que.

o Download of present front panel metering values.

a) System Input Voltages, Currents, and Frequency (all phases).

b) Rectifier Input Voltages, Currents, and Frequency (all phases).

c) DC Charging Voltages and Current

d) Inverter Output Voltages, Currents, and Frequency (all phases).

e) System Output Voltages, Currents, and Frequency (all phases).

f) System Bypass Voltages and Currents (all phases).

o Download of battery self-test data o Download of unit configuration report o Operation of control and status panel lamp tests o Operating status panels

4.5.3 UPS Technical Support. Technical support shall be available 24 hours per day, 7 days per week, 365 days per year, via telephone or email to Contractor for answers about

UPS system and battery support questions. Contractor shall supply toll free number and email address immediately effective upon contract award. Technical assistance shall assist the user in identifying the nature of the problem and lead the user through trouble-shooting repair procedures, as required. If technical assistance fails to restore the covered equipment to operational capability, the site shall initiate an Emergency Service request.

4.5.4 Load Transfer Training and Testing. Contractor shall provide training on load transfer procedures and testing to Government facility/site manager or other designated individual. Training shall be at the site and include any applicable training manuals and references to fully operate equipment after training is complete.

Contractor shall establish a load transfer training and testing schedule within 90 days of contact award and once annually, then provide COR with emailed copy of schedule.

4.5.5 Battery, Capacitor, and Power Condenser Replacement Service.

4.5.5.1 The Contractor shall include service to replace all batteries on covered UPS systems whose battery age is three (3) or more years. Contractor shall include cost of shipping in this service.

4.5.5.2 The Contractor shall include service, repair and replacement for each battery

(regardless of age), capacitor and power condenser on covered UPS systems as identified and recommended during any scheduled maintenance, routine service or emergency service in accordance with manufacturer’s specifications.

4.5.5.3 Batteries and associated parts include, but are not limited to, racks, spill containment, etc. The contractor shall replace defective/substandard parts or assemblies that fail beyond repair, that are detected during scheduled battery PM.

4.5.5.4 Contractor shall be provide all labor, travel, parts, shipping, and any items/equipment necessary to accomplish these services at no additional cost to the

Government.

4.6 Corrective Maintenance, Routine (Non-Emergency) and Emergency Services.

4.6.1 Corrective Maintenance. The Contractor shall provide all equipment, tools, materials, parts, components, and services and make all required replacements or repairs to return covered unit(s) to service. If the Contractor detects that any Government equipment or component being maintained under the contract is in need reconditioning, recharge, repair or parts/component replacement, the Contractor shall immediately notify the COR and provide a detailed schedule for correction and unit(s) return to full service.

4.6.2 Routine (Non-Emergency) Service. A routine service call is an unscheduled minor or major repair. A call of this type would suggest that there has been a critical system(s) fault or the possibility of a failure if the issue is not corrected. Additionally, this type of call does not pose a threat to the safety of personnel, property, equipment, or mission accomplishment.

Contractor shall provide 4-hour response time to return routine service calls.

For local routine service (within urban environment) the Contractor shall dispatch trained technician within 24 hours.

For local routine service (outside urban/city environment) the Contractor shall dispatch trained technician within 36 hours.

4.6.3 Emergency Service. An emergency repair service call is an unscheduled minor or major repair. A call of this type would suggest that there has been critical system(s) failure which presents a serious threat to the safety of personnel, property, equipment, or mission accomplishment.

The Contractor shall provide 24-hour, seven (7) days per week on-call emergency service, 365 days a year.

Contractor shall return emergency calls within 30-minutes.

For local emergencies (within urban environment) the Contractor shall dispatch trained technician within 2 hours.

For long distance emergencies (outside urban/city environment) the Contractor shall dispatch trained technician within 4-hours.

4.7 Deliverables

4.7.1 Preventive Maintenance Schedule. Contractor shall provide a planned maintenance schedule for the period of performance no later than 60 days after contract award. Changes to the approved PM schedule shall be provided to the Government immediately, once determined, via email to the Contracting Officer Representative.

4.7.2 Service Reports and Laboratory Test Results. All reports and test results provided to the COR shall be in Adobe PDF format. Reports to COR designee at facility can be legible paper copy.

Reports shall provide details on service type, facility, equipment and technician performing service. Test results shall be signed by authorized official of testing laboratory that a material, product or system provided has been tested in accordance with specified requirements.

4.7.3 Inventory Schedule. Contractor shall provide a real-time inventory schedule, upon request of the COR.

4.7.4 Troubleshooting Instructions. The Contractor shall prepare and issue troubleshooting instructions that lists problems that may arise, possible causes with solutions, and criteria for deciding when equipment shall be repaired and when it must be replaced.

4.7.5 EG Training Record. Contractor shall provide COR a detailed training record which annotates, at a minimum, location, name of individual(s) who received training, and date of training. Contractor shall provide this information in letter format on Contractor’s own letterhead.

4.8 Special Requirements

4.8.1 Quality Control. Contractor shall be responsible for the quality control of all furnishings and supplies to be delivered under this contract. Government will not accept damaged goods which include, but not limited to, bent, warped, dented, or otherwise damage, unusable and non-working materials or components. The Contractor shall measure that quality through the Contractor’s own Quality Control Plan. Contactor quality shall be measured as outlined in the attached Quality Assurance Surveillance Plan (QASP) in

Appendix B.

4.8.2 Performance Requirements. The required performance standards and quality levels are included in the Performance Requirements Summary in paragraph 5.0.

4.8.3 All debris shall be removed from the work site daily. Upon completion of the project, all unused materials shall be removed from the site and the work area shall be left in a clean condition.

4.8.4 When applicable, the Contractor shall participate in all pre-planning/construction meetings on site to plan and coordinate the accomplishment of the above technical requirements. Meetings will be conducted by the Government approximately 4 weeks prior to start of work.

4.8.5 The Contractor shall provide signs, barriers, and barricades to provide a safe working area. Requirements of occupational Safety and Health Act (OSHA), latest edition and U.S.

Army Corps of Engineers "Safety and Health Requirements Manual", latest edition, shall be strictly enforced and adhered to at all times at the job site. The Contractor shall also adhere to the safety requirements of the General Contractor and Corps of Engineers field personnel.

4.8.6 No work shall be performed unless a government representative is present or arrangements have been made prior to commencement of work.

4.8.7 Smoking Policy. The Contractor shall comply with AR 600-63 for controlling smoking in government buildings and facilities. In general NO SMOKING is allowed within building or within 50 feet of any exit or entrance door. Facility personnel can direct personal to authorized smoking areas at each building.

4.8.8 The Contractor shall provide a maintenance schedule for planned maintenance service work to be performed under this contract.

4.8.9 When applicable, Contractor shall supply and deliver all furnishings, supplies, and associated components in an effective, protected, and timely matter; all equipment, components and parts shall be in working condition, undamaged and packed accordingly upon delivery.

4.8.10 Contractor shall not make any replacements or substitution of material or components of lesser value without the express written consent of the government. Contractor shall only upgrade materials or components when no additional charges apply or when such upgrades have been approved in writing by the Contracting Officer

4.8.11 The Contractor, prior to final payment, shall correct all deficiencies.

4.8.12 Warranty.

4.8.12.1 Equipment: Contractor shall provide manufacturer's standard commercial warranty covering all installed new materials, equipment, furnishings and components against failure resulting from normal use. Failure is defined as any defect in manufacturing that prevents equipment, components, materials or furnishings from operating in a normal manner.

During the period of performance, the Government may require the Contractor to contact installers or manufacturers, as appropriate, for work that is covered under a warranty and maintain records of warranty service. The Contractor must avoid actions that would invalidate a warranty, unless authorized by the COR. If an installer or manufacturer fails to comply with the terms of a warranty, the

Contractor must immediately notify the COR or designee.

4.8.12.2 Work Performance: The Contractor shall warrant that work performed under this contract conforms to the contract requirements and is free of any defect in equipment, materials or design furnished, or workman-ship performed by the

Contractor or/and sub-contractor or supplier at any tier. This Warranty shall continue for a period of one (1) year from the date of final acceptance of the work. If the Contractor fails to remedy any failure, defect, or damage within two

(2) weeks of notification of dispute, the Government shall have the right to replace, repair, or otherwise remedy the failure, defect, or damage at the

Contractor’s expense. This Warranty shall not limit the Government’s rights under the Inspection and Acceptance clauses under this contract to latent defects, gross mistakes, or fraud.

5.0 GOVERNMENT FURNISHED MATERIALS AND INFORMATION

5.1 Facility Manager list with site name address provided after contract award

5.2 Current ARISC critical systems inventory annotating make, model, serial number and size of each unit.

5.3 Base and site access request forms provided after contract award.

6.0 GENERAL INFORMATION

6.1 Definitions and Acronyms.

6.1.1 Definitions

ACCEPTANCE. The act of an authorized representative of the Government by which the

Government, for itself or as agent of another, assumes ownership of existing identified supplies tendered or approves specific services rendered as partial or complete performance of the contract.

CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: This is only individual who can legally bind the Government.

CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S.

Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

CORRECTIVE MAINTENANCE. A maintenance task performed to identify, isolate, and rectify a fault so that the failed equipment, machine, or asset can be restored to an operational condition within the tolerances or limits established for in-service operations.

PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

PREVENTIVE MAINTEANCE: The systematic care, servicing, and inspection of equipment, utility plants and systems, buildings and structures, and grounds facilities by qualified personnel for the purpose of detecting and correcting incipient failures and accomplishing minor maintenance.

QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

TESTING. That element of inspection that determines the properties or elements, including functional operation of supplies or their components, by the application of established scientific principles and procedures.

WARRANTY. A promise or affirmation given by a contractor to the Government regarding the nature, usefulness, or condition of the supplies or performance of services furnished under the contract.

6.1.2 Acronyms

AR Army Regulation

ARISC Army Reserve Intelligence Support Center

COR Contracting Officer Representative

DEPT Department

DOD Department of Defense

EG Engine Generator

FAR Federal Acquisition Regulation

IAQ Indoor Air Quality

KO Contracting Officer

MAX Maximum

MIN Minimum

MIRC Military Intelligence Readiness Command

NFPA National Fire Protection Association

OAE Outdoor Air Economizer

PM Preventive Maintenance

POP Period of Performance

PWS Performance-Based Work Statement

QA Quality Assurance

QASP Quality Assurance Surveillance Plan

QCP Quality Control Program

QTY Quantity

SCIF Sensitive Compartmented Information Facility

SME Subject Matter Expert

SS Services Summary

SSO Special Security Officer

UPS Uninterruptible Power Supply

VAV Variable Air Volume

6.2 Period of Performance.

6.3 Place.

Contractor shall perform work at the facilities stated in Appendix A, ARISC Facility Critical

Systems Inventory List.

6.4 Work Hours.

For planned maintenance and routine service, site access will be from 7:30 A.M. to 5:00 P.M., Monday through Friday, excluding legal public holidays as set forth in Title 5 United States

Code (USC) 6103 (a) or as otherwise specified. Contractor shall coordinate directly with the site Facility Manager or designee to setup service and maintenance dates and time.

6.5 Type of Contract.

This requirement will be fulfilled under a Firm Fixed Price (FFP) contract.

6.6 Hours of Operations.

The Contractor shall conduct supply and delivery under this contract during the following hours: Monday – Friday, 0800-1700, except Federal Holidays UNLESS service is in response to emergency.

6.7 Federally Recognized Holidays.

The Contractor is not required to provide delivery on the following days:

New Year’s Day Labor Day

Martin Luther King Day Columbus Day

President’s Day Veterans’ Day

Memorial Day Thanksgiving Day

Independence Day Christmas Day

If the holiday falls on Saturday, it is observed on Friday. If the holiday falls on a Sunday, it is observed on Monday.

6.8 Subcontractors

6.8.1 Contractor may determine which task(s) under this requirement would be better fulfilled by subcontracted labor. Contractor shall be responsible determining any subcontractor responsibility regarding fulfillment of subcontracted task(s) under the awarded contract.

6.8.2 Contractor shall be responsible for all work performed by its subcontractor(s) and any costs incurred with use of subcontracted labor that exceed the award contract price.

6.8.3 For any subcontracted task(s), the Contractor shall provide, at a minimum, the considered subcontractor’s company name, address, list of qualifications, Commercial and

Government Entity (CAGE) Code or DUNS number, and the task(s) to be awarded to the subcontractor(s).

6.8.4 Contractor shall submit the required information to the Contracting Officer

Representative (COR) via email within five (5) business days of awarding any task(s) to the subcontractor(s). The COR will file this information in the contract audit review files.

7.0 SECURITY REQUIREMENTS

7.1 Facility Access. Location of service is standalone secure military facility. The

Contractor shall only have physical access to CLASSIFIED and SECURE areas as required to fulfill the requirements of this scope. Contractor shall be escorted by an onsite Government sponsor.

7.1.1 All maintenance service performed in CLASSIFIED and SECURE areas shall be performed by U.S. citizens.

7.1.2 The contractor shall ensure all its employees and subcontracted labor abide by the security policies while in performance of this requirement.

7.1.3 Army Reserve Intelligence Support Center (ARISC) facilities are located within a controlled area and are secure facilities. As such, all contractors and subcontractors shall be subjected to a background investigation (performed by the Government) before facility access will be granted. Facility access request is an additional requirement separate from base access procedures.

7.1.4 Contractor and all associated subcontract employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office.

Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA, and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

7.1.5 Contractor and all associated subcontract employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate

Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive

2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access, and local security policies and procedures (provided by government representative).

7.1.6 Prior to obtaining access to the site, all visiting personnel will be given a comprehensive security orientation stressing security control procedures by the Special

Security Officer (SSO) or designee.

7.1.7 The SSO or designee will provide the contractor information on all standing control measures the contractor is subject to while working in the ARISC facility to include but not limited to:

a) Identity verification

b) Random searches at site entry and exit points

c) Signs at all entry points listing prohibited and restricted items (e.g., cameras, firearms, explosives and drugs)

d) Physical security barriers to deny unauthorized access

7.1.8 While inside secure areas, contractors shall have limited access to radio, cellular, or recording devices. No cell phones or devices which record will be allowed inside any facility on the compound, designated as secure, at any time.

7.1.9 The SSO will have access to contractor files documenting work schedules; worker identities (including picture ID cards and access records); guard incidents; inspections;

security incidents; and other pertinent project documentation.

7.2 Physical Security. The Contractor shall be responsible for safeguarding all Government property to accomplish full performance of all requirements. The contractor is responsible for properly securing all equipment and materials purchased under this contract. Government will maintain a log of all such items entering the facility and will not be responsible for replacing any items found to be missing through negligence of contractor, including subcontractor, personnel.

9.0 CONTRACTING OFFICER REPESENTATIVE

CW3 Scotty M. Stock 8831 John J Kingman Rd

Fort Belvoir, VA 22060-6208 703-459-3741 scotty.m.stock.mil@mail.mil

10.0 APPENDICES and ATTACHMENTS

A. ARISC Facility Critical Systems Inventory List

B. Contract Data Requirements List (CDRL) mailto:steven.g.downs3.mil@mail.mil

APPENDIX A

ARISC FACILITY CRITICAL SYSTEMS INVENTORY LIST

Engine Generators

Item No.

Facility Name / Location EG Make EG Model No. Serial # EG Size NOTES

1 Gillem

Add-on equip; 5yr service warranty ending

1407 Hood Ave, Bldg. 839, Forest Park, GA 30297

Generator Caterpillar C15DEBH 500 KW

ATS Caterpillar 4-A-CTS-A-3-80 0-X-F 800A

ATS Caterpillar 4-A-CTS-A-3-12 00-X-F 1200A

2 Fort Sheridan

3155 Blackhawk Dr., Suite 181, 11th and G Street, Fort Sheridan, IL 60037

Generator ONAN DFGE -5748642 B060884637 750 KW

Engine Cummins VTA 28 - G7 25307456

ATS Eaton Cutler

3 Camp Parks, CA (Dublin)

610 Davis Ave, Camp Parks, CA 94568

Generator CUMMINS 500.DFEK J030563018 500KW

Engine CUMMINS QSX-15 79024710

ATS CPG OTPCD 800 J030563720 800A

4 Ft. Meade, MD (DeKalb)

1251 Annapolis Rd, Ft Meade, MD 20755

Generator CUMMINS DFEK 7081969F D080173825 500KW

Engine CUMMINS QSX15-G9 79303995

ATS 600 OTCP 600A

5 Barnes Res. Phoenix, AZ

6201 East Oak St, Phoenix, AZ 85008

Generator CUMMINS DFCC-5588499 A030459180 350KW

Engine CUMMINS NTA855-G3 30369521

ATS GE/ZENITH ZBTSL120FS3 1418186-1 600A

6 Orlando, FL

9500 Armed Forces Reserve Dr, Orlando, FL 32827

Generator OLYMPIAN D125P1 OLYTNAT00718 125KW

Engine PERKINS YD51129 U804911J

ATS GE ZTS64L222FC-7 1415829 230A

FM200 Systems

Facility Name / Location Address Room Sq.

Footage (approx.)

Notes

1…