Attachment_0001_-_Performance_Requirements_Summary.pdf

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Snow and Ice Removal in Baltimore, Maryland
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W15QKN17R1020
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8.1 EXHIBIT 1 - PERFORMANCE REQUIREMENTS SUMMARY

Performance Objective Standard Performance

Threshold Method of

Surveillance Clear snow and ice removal in accordance with PWS paragraphs 5.1 through 5.12

Army Regulation 420-1, dated 24 August 2012

95% with no more than one valid customer complaint a month

Random Sampling, Periodic Surveillance and/or Validated Customer Complaint

Maintain equipment in good workable condition.

in accordance with PWS paragraphs 4.1 through 4.4.5

Army Regulation 420-1, dated 24 August 2012

95% with no more than one valid customer complaint a month

Random Sampling, Periodic Surveillance and/or Validated Customer Complaint

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