Program_Management_Support_Services_(PMSS)_RFI_10_March_16.docx

Product Director, Army Human Resource Systems (PD AHRS), under the Army Program Executive Office, Enterprise Information Systems (PEO EIS) Request for Information For Program Management Support Services (PMSS) 10 March 2016

INTRODUCTION

The Army Contracting Command – New Jersey hereby issues this Request for Information (RFI) for Product Director, Army Human Resources Systems (PD AHRS), under the Army Program Executive Office, Enterprise Information Systems (PEO EIS).

This is a Request for Information (RFI) only as defined in FAR 15.201(e). The purpose of the RFI is to gain knowledge of the interest, capabilities and qualifications from the industry that can be used to satisfy this requirement for information and planning purposes only; it is not to be construed as a commitment by the Government. It does not constitute a Request for Proposal (RFP) or promises to issue an RFP in the future. Responses to this notice shall not be construed as offers and cannot be accepted by the Government to form a binding contract. The U.S. Government will not pay for any information or administrative cost incurred in response to this RFI. All costs associated with responding to this RFI will be solely at the interested party’s expense. Not responding to this RFI will not preclude participation to any future RFP if issued. The type of solicitation will depend upon the responses to this RFI.

OBJECTIVE OF THE RFI

The Army Contracting Command - located at Joint Base McGuire-Dix-Lakehurst New Jersey, on behalf of the DoD, PEO EIS, PD AHRS hereby issues this RFI to survey the market for potential contractors capable of executing the PD AHRS PMSS requirements.

BACKGROUND

PD AHRS is responsible for the program management - design, development, acquisition, testing, integrated logistic support, production, training, fielding and sustainment of the Installation Support Modules (ISM), Range Facility Management Support System (RFMSS), Deployed Theater Accountability System (DTAS), Tactical Personnel System (TPS) and Electronic Military Personnel Office (eMILPO) management information systems to include both hardware and supporting software. The office is also responsible for life cycle management of each product that PD AHRS has direct control over and ensures resources are managed within current funding levels, regulations and policies. This requirement entails the current operations, maintenance, and support of those legacy and interim systems that fulfill the personnel communities’ needs while enabling a smooth transition of eMILPO and IMS to the objective system.

SCOPE

PD AHRS is seeking a project management, system engineering and integration, security engineering and integration, information assurance vulnerability analysis and integration, architecture design, system design, application design, system development, application development, integration of Commercial Off-The-Shelf (COTS) software and hardware, testing, fielding and help desk support, change management, risk management, quality assurance, system/software enhancement/modernization analysis and implementation, capability maturity model support, documentation development, training support, hardware and software procurement, operation, maintenance, and engineering services as detailed in the DRAFT Performance Work Statement (PWS) dated, 10 March 2016. The Contractor shall provide personnel with the proper skill mix, qualifications, experience, and provide the necessary supplies required to accomplish the work described within the PWS for all AHRS systems. The Contractor is responsible for ensuring personnel possess proper experience required, but not limited to, the following: Java, Oracle, system architecture, development and integration, business process mapping, project management, and other software utilized by AHRS systems.

PERIOD OF PERFORMANCE (POP)

Anticipated POP shall be for a 12 month Base Year and two 12 month Option Years. PWS Section VIII.

TRANSITION PERIOD

The Contractor shall conduct a 30 day Transition-In period. The transition shall ensure minimum disruption to vital Government business. The Contractor shall ensure no service degradation during and after transition.

PLACE OF PERFORMANCE

The place of performance shall be at the Government site, Alexandria, Virginia.

NORTH AMERICAN INDUSTRY CLASSIFICATION SYSTEM (NAICS): In accordance with FAR Part 19, the government seeks maximum practicable opportunities for qualified and interested small business concerns to participate in this acquisition. The most likely identified NAICS code for this acquisition is 541511, "Custom Computer Programming Services". The size standard for this code is $25,000,000.00.

ADDITIONAL INFORMATION

In order to better understand each company's capabilities in regards to your current AHRS COTS products and business practices, the following areas need to be addressed:

A. Performance Requirements: PD AHRS is requesting information on ability to research and review application systems and architecture to assess technical capabilities in project management, system engineering and integration, security engineering and integration, information assurance vulnerability analysis and integration, architecture design, system design, application design, system development, application development, integration of Commercial Off-The-Shelf (COTS) software and hardware, testing, fielding and help desk support, change management, risk management, quality assurance, system/software enhancement/modernization analysis and implementation, capability maturity model support, documentation development, training support, hardware and software procurement, operation, maintenance, and engineering services.

The Contractor must have the ability to provide sufficient internal controls, management oversight and technical skills to accomplish the work in the most efficient and cost effective way. The Contractor shall be familiar with the U.S. Army and DOD organizations and regulations, as well as have a keen understanding of current and future Army and DoD IT Architecture and Infrastructure initiatives.

B. Information Assurance: PD AHRS seeks information on how the DoD Risk Management Framework (RMF) would be implemented for PD AHRS systems IAW DoDI 8500.01, DoDI 8510.01, CNSSI 1253, and NIST SPs 800-53 rev. 4, 800-37 rev.l, and 800-137. DoD is in the process of enterprise transition from DIACAP to RMF. Respondents should note decision criteria for prioritization and engineering of phased in process improvements to implement a comprehensive set of RMF controls for continuous monitoring, secure configuration management, real-time auditing and incident response, cooperative and adversarial threat assessments, vulnerability mitigation activities, all system authorization efforts, and all other protect, detect, respond, and recover (PDRR) activities.

C. Army Training and Certification: PD AHRS is requesting information on respondent's ability to obtain personnel that fall within the IT Level I-III or IAM level meeting the minimum Army IT required training, baseline certification, and computing environment certification in order to be granted access to the AHRS system(s) upon award of the contract. PWS Section Overall Task Requirements, Item 4 – Information Assurance.

D. Programmatic Tasks: PD AHRS is requesting information on the ability to provide PD AHRS programmatic and technical engineering management support for planning and executing the design, development, deployment and life cycle sustainment of AHRS hardware and software applications, and other systems as required as identified in PWS Section A.

E. Contractor Interfaces: PD AHRS is requesting information on the respondent’s ability to work with other Contractors and/or subcontractors providing support services to PD AHRS in support of its overall mission as identified in PWS Section B.

F. Service Desk: PD AHRS is requesting information on the ability to support 24/7 Tier 1 Help Desk/Service Desk Level Service Desk functionality, capture, track, and/or resolve all trouble tickets, refer problems to Tier 2 and Tier 3 vendors, system monitoring, distribute and publish outages, system administration, script development, IAVA and anti-virus, system interfaces, testing and fielding of interim changes packages, maintain continuity of operations, physical release management, configuration management, and information assurance as identified in PWS Section C.

G. Database Administrative Services: PD AHRS is seeking information on the offeror’s ability to provide 24/7 database management and administration support, capture, track, and/or resolve all trouble tickets, disaster backup/recovery, installation and configuration database/applications, database monitoring, patching, IAVA, script development, and database tools as identified in PWS Section D.

H. User Account Administration: PD AHRS is seeking information on the offeror’s ability to provide support services in user account administration, IASO registration, and troubleshooting login problems as identified in PWS Section E.

I. Security Monitoring and reporting Services: PD AHRS is seeking information on the respondent’s ability to conduct security monitoring, reporting services, and support the integration and operations of HBSS/STIG/IAVM/BBP as identified in PWS Section F.

J. Situational Awareness and Reporting Services: PD AHRS is seeking information on the offer’s ability to provide technical expertise in situational awareness and reporting services as identified in PWS Section G.

K. Travel: PD AHRS requires contractor training personnel to travel to OCONUS the Offeror must identify and explain how to support this requirement as identified in PWS Section XVI.

ACC-NJ POINTS OF CONTACT (POCs):

Contracting Officer:

Linda A. Schmidt Phone: (609) 562- 7357 E-mail: linda.a.schmidt.civ@mail.mil

Contract Specialists:

Emelda Long Phone: (609) 562- 2691 E-mail: Emelda.long.civ@mail.mil

SUBMISSION GUIDELINES: Interested parties are required to provide an information package consisting of the following:

A. The contractor submission to the items in this notice shall not exceed 10 pages, (including the cover page and appendices). The Capability Statement must be sufficient to demonstrate performance acumen directly related to the performance of the requirement as specified in the attached draft PWS dated 10 March 2016.

B. All information submitted to the Contracting Officer and Contract Specialists' stated above must reference RFI number W15QKN-16-R-0094. Documents must be submitted in electronic format (i.e. Microsoft Word or Adobe Acrobat compatible) to the Contracting Officer and Contract Specialists' stated above.

C. The information package shall also include: Basic overview of company to include Company Name, Company's POCs (name, phone number, and email address), Company location, CAGE Code, DUNS Number, product and service offerings, current multiple award indefinite delivery / indefinite quantity contract vehicle, and a certification regarding current Socioeconomic status to include respective NAICS Code(s). Business types such as certified large business, small business, 8(a), HUBZONE, woman-owned small business, veteran owned, small disadvantaged business, service disabled veteran owned, etc.

D. The contractor shall cite any current or past relevant customers to this requirement within the past three (3) years including, contract effort (including contract number and total dollar value), points of contact (including name, phone number, and email address), and indicate whether your company participated as the prime or subcontractor. The Contractor shall also identify any key subcontractors if known. Additionally, include any recommended staffing plans, personnel and/or organization experience.

NOTE: If actual experience with Army Acquisition and/or providing technical integration support services are not possessed, please explain what similar, relevant experience your company does have and how you will be able to meet all the requirements as stated in the draft PWS.

Contractor shall also provide:

i. A description of the relevant program support background, experience, and skills of your company's projected personnel to perform and meet all elements of the attached draft PWS dated, 10 March 2016. ·

ii. The products and services capabilities to compensate for failing to meet all the stated needs by offering other advantageous features or performance.

iii. Responses shall include a statement on the commerciality of your capabilities. Also, explain how they meet the definition of a commercial item/service as defined in accordance with FAR 2.101.

iv. Any other information that clearly demonstrates the respondent's relevant Army acquisition program capabilities, expertise, and experience to establish core competencies of the firm.

E. If you submit Proprietary Information, you must clearly mark as proprietary on every sheet containing such information and segregate the Proprietary information to the maximum extent practical from other portions of your response (e.g. use an attachment or exhibit). Respondents are responsible for adequately marking Proprietary information in their response.

F. Interested vendors must be registered on the Central Contractor Registration in the System for Award Management (SAM) database and the online representation and certification application (OCRA) must be activated. For SAM registration, please visit online https ://www .sam.gov/portallpublic /SAM

PACKAGE SUBMISSION DEADLINE: Contractors are responsible for all costs for submitting their capability packages. All capability packages must be electronically submitted to the Contract Specialists stated above by 1200 Eastern Standard Time (EST) on 1 April 2016.

Note: Non-government staff support personnel will not have access to RFIs labeled by the submitters as Government Access Only.

QUESTIONS AND ANSWERS: ALL QUESTIONS must be submitted in writing and e-mailed to the Contract Specialists stated above by 1200 EST on 21 March 2016. Questions received after this date/time may or may not be answered. Please be advised that pre-solicitation correspondence (i.e. Questions & Answers, messages, etc.) are solely to aid the potential Offerors. If you find any discrepancies between communication dialog and any forthcoming contractual document (i.e. solicitation, Price Model, etc.), the contractual document shall prevail.

IMPORTANT INFORMATION TO VENDORS:

A. This notice does not obligate the Government to award a contract or otherwise pay for the information provided in the response or any follow-up information requests. Therefore, responses to this announcement cannot be accepted as offers. The Government reserves the right to use the information provided by respondents for any purpose deemed necessary and legally appropriate. Any organization responding to this notice should ensure that its response is complete and sufficiently detailed to allow the Government to determine the organization's qualifications to perform the requirements. Respondents are advised that the Government is under no obligation to provide feedback to respondents or request any additional information from respondents with respect to any information submitted.

B. After reviewing the responses received as a result of this RFI, a solicitation may be issued.

C. A response to this RFI notice will not be considered as an adequate response to any future solicitation.