Draft_PWS_IPPS-A_PMOSS.docx

Integrated Personnel and Pay System-Army (IPPS-A)

Performance Work Statement For Program Management Office Support Services

Draft Version 2 01 September 2015

SOURCE SELECTION SENSITIVE

Integrated Personnel and Pay System – ArmyDRAFT

Solicitation Number: XXXXXXX

SOURCE SELECTION SENSITIVEDRAFT

Version X

Source Selection Sensitive For Official Use Only (FOUO)

Table of Contents

1.0 INTRODUCTION

The purpose of this Task Order (TO) is to obtain program support services for the Integrated Personnel and Pay System-Army (IPPS-A) Program Management Office (PMO).

The Army currently relies on over 60 separate legacy information systems to provide personnel and pay management for all components (Active, Guard and Reserve). These systems were designed at different times, reside on different hardware platforms, use a variety of in-house and commercial software, and vary widely in their functionality. In addition, they are based on Component-unique business practices (Active, Guard and Reserve) that manage Component-unique data. Some interfaces have been operating for decades on what is now obsolete hardware. Overall, Army legacy personnel and pay systems vary greatly in modernity, maintainability, and functionality, resulting in deficiencies that cause numerous processing errors, manual workarounds, and increasing processing costs. The difficulty in integrating the Army’s Component unique data elements into meaningful information presents problems in monitoring deployments, responding to needs of family members and implementing personnel and pay policies.

To address these deficiencies, the Army is developing and implementing an integrated personnel and pay management system – IPPS-A. IPPS-A will be a Web-based tool, available 24 hours a day, accessible to soldiers, Human Resources (HR) professionals, Combatant Commanders, personnel and pay managers, and other authorized users throughout the Army.

The Army will employ a hybrid solution for IPPS-A using Enterprise Resource Planning (ERP) software and Agile Development to deliver integrated personnel and pay capabilities, building on the trusted database and PeopleSoft foundation delivered as IPPS-A Increment I. The Army plans to use the current PeopleSoft 9.2 (or higher) ERP and Oracle 12c (or higher) database capabilities, along with Application Technologies outside of the core ERP, to meet user requirements for the total system. IPPS-A will be developed and deployed incrementally, delivering full integrated personnel and pay management functionality gradually in the form of multiple releases. IPPS-A will provide personnel and pay management functionality for all Components of the Army (Active, Guard and Reserve).

Note: The scope of the IPPS-A Program has the potential of subsuming other subordinate programs which will require support services in the future.

IPPS-A will use a combination of Agile, Modular and traditional engineering methodologies in its development with the System Integrator (SI). The object of the IPPS-A project is to develop and deliver a single, integrated, multi-component personnel and pay system which streamlines Army HR, enhances the efficiency and accuracy of Army personnel and pay procedures, and supports Soldiers and their families. At full deployment, the total system will provide:

Single Comprehensive Personnel and Pay Record Self Service Access Data Standardization Integrated Personnel and Pay Strength Management and Accountability Personnel Asset Visibility Efficiencies Gained by Workflow Cross Component Support Business Process Standardization Non-Classified Internet Protocol Router Network (NIPRNet) and Secret Internet Protocol Router Network (SIPRNet) Integration with Cross Domain Support

1.1 SCOPE

This Performance Work Statement (PWS) provides program support services for IPPS-A PMO.

The IPPS-A PMO is part of the Army’s Program Executive Office Enterprise Information Systems (PEO EIS). PEO EIS develops, acquires and deploys tactical and management Information Technology (IT) systems and products and is a systems acquisition, development and integration center of excellence. The Army established the IPPS-A PMO to develop and deliver a single, integrated personnel and pay system to all Army Components. The IPPS-A PMO is comprised of three divisions – the Business Management Division (BMD), Technical Management Division (TMD), and the Lifecycle Management Division (LMD).

The scope of this Performance Work Statement (PWS) encompasses all activities necessary to provide the IPPS-A PMO with Contractor support services in the areas of the following as well as other activities within the scope of the contract:

· Program and Project Management Support

· Technical Management Support

· Lifecycle Management Support IPPS-A will need to provide on-going operational support of the deployed systems while developing new systems. This will require coordination between the support and development efforts to ensure that development activities do not negatively impact the operation stability of the deployed system as new capabilities are released.

The Period of Performance (PoP) for this requirement is one 12 month base year plus two 12 month option years for a total period of three years.

The Contractor shall identify to the Government at the contract Kick-Off Meeting how they intend to ramp-up personnel on the contract until full personnel execution is reached on the contract for planning purposes.

1.2 OBJECTIVES

The PMO support services Contractor will support the IPPS-A PMO in Program Management, system engineering, technical advisory and life-cycle support functions for an ERP system development, deployment and sustainment. The Contractor shall provide support to the PMO as it works with the SI in the development and deployment of the first fully-integrated HR system supporting critically needed standardized personnel and pay processes for all three components (Active Component (AC), Army National Guard (ARNG), and United States Army Reserve (USAR)) which will deliver timely and accurate pay and benefits to all members.

1.3 PLACE OF PERFORMANCE

The place of performance is at the following locations:

a) Hoffman Town Center, 200 Stovall Street Alexandria, VA 22331

b) Human Resources Command (HRC), 1600 Spearhead Division Avenue, Fort Knox, KY 40122

c) Soldier Support Institute (SSI), 10000 Hampton Parkway, Fort Jackson, SC 29207

d) Defense Finance and Accounting Service (DFAS), Indianapolis, IN

e) Ft. Bragg, NC

The Contractor shall perform the work under this PWS at the Government’s facilities during the core hours from 9AM to 3PM, Monday through Friday, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the workforce is essential

2.0 APPLICABLE POLICIES AND PUBLICATIONS

The following regulations, directives, guidance, and documents are applicable to the tasks identified within this PWS. The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures. Where a policy is revised or updated, the most current version of the policy, director or document will apply.

DoD and Army Regulations (AR) and Documents:

· AR 25-1, Army Information Technology

· AR 25-2, Information Assurance

· AR 25-400-2, The Army Records Information Management System (ARIMS)

· AR 37-104-4, Military Pay and Allowances Policy

· AR 380-40, Safeguarding and Controlling Communications Security Materiel

· AR 380-5, Department of the Army Information Security Program

· AR 700-127, Integrated Logistics Support

· AR 73-1, Test and Evaluation Policy

· Business Enterprise Architecture (BEA)

· Common Human Resources Information Standard (CHRIS)

· DA Pamphlet 25-380-2, Security Procedures for Controlled Cryptographic Items

· DA Pamphlet 25-403, Guide to Recordkeeping in the Army

· DA Pamphlet 73-1, Test and Evaluation in Support of Systems Acquisition

· Defense Acquisition Guidebook (DAG)

· Directive-Type Memorandum (DTM) 09-016 – Supply Chain Risk Management (SCRM) to Improve the Integrity of Components Used in DoD Systems

· Defense Information System Agency (DISA) Security Technical Implementation Guides

· DoD 8320.02-G, Guidance for Implementing Net-Centric Data Sharing

· DoD 8570.01-M, Information Assurance Workforce Improvement Program

· DoD Architecture Framework (DoDAF)

· DoDD 4630.05, Interoperability and Supportability of Information Technology and National Security Systems

· DoDD 5000.01, The Defense Acquisition System

· DoDD 8000.01, Management of the Department of Defense Information Enterprise

· DoDD 8320.02, Data Sharing in a Net-Centric Department of Defense

· DoD 8320.02-G, Guidance for Implementing Net-Centric Data Sharing

· DoDD 8500.01, Information Assurance

· DoDD 8570.01, Information Assurance Training, Certification, and Workforce Management

· DoD 8570.01-M, Information Assurance Workforce Improvement Program

· DoDI 5000.02, Operation of the Defense Acquisition System

· DoD Financial Management Regulation 7000.14-R

· EVM Contract Requirements Toolkit

· Federal Financial Management Improvement Act (FFMIA) (Blue Book)

· Federal Information Processing Standard (FIPS) – Standards for Security Categorization of Federal Information and Information Systems

· Federal Information System Controls Audit Manual (FISCAM)

· Financial Improvement And Audit Readiness (FIAR) Guidance

· Generally Accepted Accounting Principles (GAAP)

· Global Information Grid (GIG) Technical Guidance DoD and Army Policy Letters and Memoranda

· Government Auditing Standards (Yellow Book)

· Guide to Federal Government Automated Clearing House (ACH) Payments (Green Book)

· Memorandum, Under Secretary of Defense Acquisition, Technology and Logistics (USD AT&L), Defense Integrated Military Human Resources System (DIMHRS) Core Information Technology (IT) Investment Acquisition Decision Memorandum (ADM), April 7, 2009

· Memorandum, Under Secretary of Defense Acquisition, Technology and Logistics (USD AT&L), Defense Integrated Military Human Resources System (DIMHRS) Capability Way Ahead Acquisition Decision Memorandum (ADM), September 8, 2009

· National Institute of Standards and Technology (NIST) Special Publication 800 Series

· NET-Centric Data Strategy and Net-Centric Services Strategy

· NIST Interagency or Internal Reports NISTIR 7622 – Piloting Supply Chain Risk Management Practices for Federal Information Systems pay activities

· Risk Management Guide For DoD Acquisition

· Standard Financial Information Structure (SFIS)

· TRADOC Regulation 350-70, Systems Approach to Training Management, Processes, and Products

· TRADOC Pamphlet 350-70-5, Systems Approach to Training: Testing

· U.S. Army (CIO/G6) Information Assurance Best Business Practice (IA BBP)

· U.S. Army Audit Agency (AAA) Requirements

· USD AT&L Directive Type Memorandum 11-009, Acquisition Policy for Defense Business Systems (DBS)

· DoDM 5000.04-M-1 Cost and Software Data Reporting (CSDR) Manual

· System Vision 8

3.0 REQUIREMENTS

3.1 PROGRAM AND PROJECT MANAGEMENT support

The Contractor shall be responsible for the management and administration of all efforts set out within this PWS and subsequent contract, ensuring that all activities are performed in a timely and cost effective manner. The PMO Support Contractor shall provide a Task Order Management Plan (TOMP) to IPPS-A PMO that shall provide essential project costs, status, resource usage, and performance information to support management-level decision-making as well as establish processes that will enhance the overall effectiveness of the IPPS-A program management effort.

The Contractor shall also be responsible for submitting the Monthly Status Report (MSR), the Cost Control Labor Summary Chart, the Cost Control Other Direct Costs and Travel Summary, Headcount by Work stream, Headcount overtime, Burn Rate and Travel Costs, and other ad hoc reports to apprise the Government of any contract issues as required in Section 5.0 – Deliverables.

3.1.1 PLANS AND OPERATIONS BRANCH:

The Plans and Operations Branch manages the internal processes of the IPPS-A Program. The Deputy Project Manager leads the Plans and Operations Branch and provides oversight of key activities to include schedule management, issue tracking and reporting, performance measurement, Staff Action Control Officer (SACO) management, Service Level Agreement (SLA)/Memoranda of Understanding (MOU) management, administrative support, facility management, personnel administration and property book maintenance.

The Contractor shall support the following program operations and administration activities:

· SACO Management: Manage all SACO tasking and action item reporting

· Assist in the development of policy and procedures for program-level management.

· Assist in the development, staffing, implementation, and maintenance of agreements with external organizations and system owners (e.g., external interfaces).

· Assist the PMO in coordination and integration of IT efforts.

· Update and maintain Table of Distribution Allowance (TDA) organizational charts

· Track position vacancies/fills

· Track personnel training requirements/compliance

· Track/manage Military personnel evaluation cycle

· Development of Standard Operating Procedures (SOPs) for Acquisition/Ops standing tasks/reports

· Defense Acquisition Workforce Improvement Act (DAWIA) Certification Requirements Tracking

· Officer Evaluation Report/Non-Commissioned Officer Evaluation Report (OER)/(NCOER) Officer Evaluation Reporting

· Building access procedures

· Assist in the development of comprehensive plans, programs, special reports (including acquisition documentation), briefing support studies, analysis and plans.

· Evaluate the cost-effectiveness of all relevant plans and programs and assess how effectively they meet organizational priorities.

· Review and assess the impact of revised or new policy guidance and regulations for technical impact on the IPPS-A program.

· Attend and support technical meetings and reviews at locations primarily in and around the Washington, DC metropolitan area, but also throughout the United States and its territories and worldwide.

3.1.2 ASSET MANAGEMENT (AM) SUPPORT

The Contractor shall support the asset management function to provide property accountability, maintenance, refresh, and replacement of all Government-owned equipment, software licenses, and hardware warranties used to include remote and internal users.

The activities to support asset management shall include:

· Account for all Government Furnished Equipment (GFE), tools, Government Off- the-Shelf (GOTS), and Commercial Off-the-Shelf (COTS) products used by the Government, contractor, and/or support staff for office automation, application development, testing, production, program management, etc.

· Ensure that all COTS products are licensed and controlled, and records are maintained to include hand receipts and other accountability documentation.

· Track license and warranty expiration on all GFE, GOTS, and COTS software/hardware products, and provide renewal notifications.

· Use Property Book Unit Supply Enhanced (PBUSE) and other asset management tools to conduct property accountability activities.

· Support Property Book Management activities.

· Provide support to PM’s Property Book Holder.

· Submit all requests for any building related issues and serve as the liaison to coordinate these requests using the Hoffman or other relevant Service Ticket system.

· Support development of improved in-out processing methods in the integrated IPPS-A pay and personnel environment.

· Serve as the Hoffman and Polk building space allocation manager. Maintain accurate up-to-date floor plans for room layout, personnel locations, telephone, and computer equipment management.

· Serve as the door access and key control supervisor.

· Serve as the procurement specialist once approved by government leadership. Generate the necessary paperwork for quotes, analysis, identifying resources utilized and recommending product selection.

3.1.3 STRATEGIC COMMUNICATIONS

The contractor shall define and validate functional requirements in order to implement a strategy to effectively disseminate relevant and up to date IPPS-A and personnel transformation information to the Army at all levels. The contractor shall participate in Army conferences and events designed to promote IPPS-A and personnel transformation strategic communications, information dissemination and promoting communications for the Army. Assist in the development and implement a communications plan to serve as a framework for all communications activities. This will be shared with internal and external stakeholders to disseminate relevant and up to date personnel and pay transformation information. The strategic communications effort includes stakeholder analysis, development of command-wide messages, identifying means of delivery, and a project schedule. This person will maintain and update collaborative on-line tools (such as an Army Knowledge Online (AKO)-based site); facilitate telephone conferences, video teleconferences, and on-line presentation tools (such as Defense Connect On-line); and support personnel and pay conferences and exhibits.

The Contractor shall provide the following Customer Relations assistance:

· Development and publishing of program information to include newsletters, web content, bulletins, etc.

· Conducting, collect, analyze, and report on customer questionnaires and surveys.

· Coordinate, schedule, and conducting IPPS-A demonstrations, events, and other public relations activities, as required.

· Assist in the development and market IPPS-A articles, advertisements, posters, briefings, and promotional materials.

· Assist with development of an engagement strategy for reaching senior Army leaders to communicate IPPS-A knowledge and information.

· Collaborates closely with the PEO EIS Public Affairs Office (PAO), Army G1 PAO and representatives from the USAR and ARNG.

· Participate and respond to Cross Service Support Group tasking.

· Assist with development of the Army-wide and within- Army Commands, Army Service Component Commands, and Direct Reporting Units strategic communications for the transition of military pay into the integrated pay and personnel environment, and the new supporting organization, methods, and procedures.

· Conduct monthly In-progress Review (IPR) with the IPPS-A leadership as well as a weekly working group with Action Officers across the IPPS-A Divisions.

· Maintain the AKO-based website up to date

· Develop, maintain, and update IPPS-A website

· Conduct research and write Personnel, Group and Program awards as directed by the PMO.

· Conduct onsite surveys at different locations through the U.S. and provide survey results to the PMO

· Collaborate with FMD and stakeholders on Legacy System Analysis (LSA) as directed by the PMO

· Coordinate with IPPS-A community to coordinate and reach out to IPPS-A user communities to promote, facilitate IPPS-A programs and projects.

3.1.4 LIAISON OFFICER (LNO) REQUIREMENTS:

The Liaison Officer (at the locations identified below) will be supporting Operations in:

· HRC – Ft. Knox, Kentucky 2 Full Time Employees (FTE)’s (1 Lead and 1 Analyst )

· Soldier Support Institute (SSI) – Ft. Jackson, South Carolina 1 FTE (1 Analyst)

· DFAS – Indianapolis, Indiana 1 FTE (1 Analyst)

· Ft. Bragg, North Caroline 1 FTE (1 Analyst)

· Alexandria, Virginia 2 FTE’s (2 Analysts)

3.1.4.1 HRC – FT. KNOX LIAISON

Ft. Knox Liaison Lead: Work as an Army Liaison lead to provide support to help prepare for the implementation of IPPS-A. Research, analyze, and document DoD and Army Military service policy and legislation related to Personnel/Pay activities and initiatives. Work on an enterprise-wide transformation project, which includes implementing business process efficiencies and an ERP system as the enabling technology. Apply and document the results of Business Process Reengineering (BPR) and technical and systems evaluation to improve DoD business processes, including data and information exchanges, training initiatives, outreach, and policy implementation. Provide, gather, and manage requirements and recommend implementation strategy based on requirements analysis. Work directly with end users and management to gather requirements, determine tools and capabilities available to meet the requirements, identify opportunities for improvement, create a plan of action, and implement solutions. Comprehend the business implications of the application of technologies to the current and future systems’ environments and participate in the full software development life cycle to design and integrate enterprise strength applications. Solve complex problems and take the initiative to complete tasks without direct supervision.

Ft. Knox Liaison: Work as an Army Liaison to provide support to help prepare for the implementation of IPPS-A. Research, analyze, and document DoD and Army Military service policy and legislation related to Personnel/Pay activities and initiatives. Work on an enterprise-wide transformation project, which includes implementing business process efficiencies and an ERP system as the enabling technology. Apply and document the results of business process reengineering (BPR) and technical and systems evaluation to improve DoD business processes, including data and information exchanges, training initiatives, outreach, and policy implementation. Provide, gather, and manage requirements and recommend implementation strategy based on requirements analysis. Work directly with end users and management to gather requirements, determine tools and capabilities available to meet the requirements, identify opportunities for improvement, create a plan of action, and implement solutions. Comprehend the business implications of the application of technologies to the current and future systems’ environments and participate in the full software development life cycle to design and integrate enterprise strength applications. Solve complex problems and take the initiative to complete tasks without direct supervision.

3.1.4.2 SSI – FT. JACKSON LIAISON

Ft. Jackson Liaison: Perform duties for the Army as a key Human Resource and Training specialist responsible for coordination and processing of all actions associated with the review and development of training plans and material for the IPPS-A project. Reviews and analyzes the functional design of IPPS-A systemic business processes to ensure that they meet Army regulatory and process requirements. Collaborates with Army staff members and the Soldier Support Institute (SSI) to ensure all training material includes processes currently supported by Army legacy systems. Attend and participate in planning meetings and working groups, while representing the Army. Provide read-ahead’s and prepare briefing material for executive level staff meetings. Inform staff leadership weekly of significant issues and progress with the IPPS-A program.

3.1.4.3 DFAS – LIAISON (INDIANAPOLIS, IN)

Indianapolis Liaison: Work as a Liaison to provide support to their respective Army agencies to help them prepare for the implementation of IPPS-A. The liaison shall provide subject matter expertise pertaining to military pay and entitlements, processes and DFAS interface with IPPS-A. The liaison shall communicate with DFAS ensuring that Army issues and concerns are included in the ongoing Pay & Entitlements Business Process Reengineering. Provide recommendations to improve business processes so as to fully take advantage of the COTS capabilities. Research, analyze, and document DoD and Army Military service policy and legislation related to Personnel/Pay activities and initiatives. Additionally, the Pay Subject Matter Expert (SME) Liaison supports the development of Financial Management requirements (funds control, military pay and related audit readiness requirements). As an integrated system development, the data conversion for military pay, business rules and entitlement information is not discrete to the period when pay calculation occurs but is resident throughout the entire system development process requiring support throughout the development life cycle.

3.1.4.4 FT BRAGG, NC – LIAISON (U.S. ARMY RESERVE)

Ft. Bragg Liaison: As liaison, shall analyze requirements and prepare briefings, information papers and presentations, while delivering them to Army Reserve leadership as required. This includes assisting in the resolution of Army Reserve human resource and finance transformation issues, reviewing and providing an executive summary of technical reports issued by the PEO, facilitating dialogue between the Army Reserve and IPPS-A, PEO-EIS and Technology and Business Architecture Integration – Functional Management Division (TBAI-FMD). Advise Army Reserve leadership in the preparation and dissemination of human resource and/or finance policy, while explaining Army Reserve requirements impacted by policy. Prepare weekly summary reports along with a monthly report of liaison activity.

The liaison will coordinate with the USARC staff to develop, deploy and execute the USAR Training strategy aligned with the Army System Training Plan (STRAP). Close coordination shall occur with the Army’s Soldier Support Institute (SSI), Army Reserve G-3/5/7, and the IPPS-A PMO to ensure training materials, job aids and training plans shall include unique USAR requirements. These products will be used by the Army Reserve Readiness Training Center (ARRTC) for sustainment training courses to train USAR personnel. Additionally, the contractor shall staff and coordinate the development and execution of the program requirements to establish a based line of privileged users and validators throughout the Army Reserve Commands.

3.1.4.5 ALEXANDRIA, VA – LIAISON (U.S. ARMY RESERVE)

Alexandria Liaison: Work as an Army Reserve Liaison to provide support to their respective Army Reserve agencies to help them prepare for the implementation of IPPS-A. Research, analyze, and document DoD and Army Military service policy and legislation, related to Personnel/Pay activities and initiatives. The contractor shall be familiar with the following systems: TAADS (The Army Authorization Document System, FMS (Force Management System), FMSWeb (Army Force Management website), GFM DI (Global Force Management Data Initiative), DRRS-A (Defense Readiness Reporting System (Army)). Provide, gather, manage requirements and recommend implementation strategy(s) based on requirements analysis.

3.1.4.6 ALEXANDRIA, VA – LIAISON (U.S. ARMY NATIONAL GUARD)

Alexandria Liaison: Work as an Army National Guard (ARNG) Liaison to provide support to their respective ARNG agencies to help them prepare for the implementation of IPPS-A. Research, analyze, and document DoD and Army Military service policy and legislation related to Personnel/Pay activities and initiatives. Familiar with the following systems: TAADS , FMS , FMSWeb (Army Force Management website), GFM DI and DRRS-A (Army). Provide, gather, manage requirements and recommend implementation strategy(s) based on requirements analysis.

Note: Additional locations may be added if and when the requirement is identified.

3.1.5 ADMINISTRATIVE SUPPORT

· Scheduling and coordinating meetings (Calendar Maintenance)

· Answering division leads phone calls and recording accurate messages

· Preparing and typing correspondence including reports and meeting minutes

· Prepare, consolidate, and submit for purchase specific supplies requested by PM IPPS-A staff

· Greeting and receiving PM IPPS-A visitors

· Reproducing Documents

· Maintain daily attendance roster

· Preparing and typing Alert and Phone Rosters, Email Distribution Lists, and Organizational Charts

· Monitor stock levels for a variety of office supplies and coordinate restocking as necessary with the Government credit card holder

· Maintain business travel schedules for Division Chiefs. Maintaining and preparing records of leave, timecards, travel, training and other organizational activities for PM IPPS-A personnel.

· Ensure PM IPPS-A office equipment (e.g., copiers, faxes, and multi-media equipment) is in working order.

· Schedules Conference Rooms/DCOs/Teleconferences

· One Administrative Assistant will support the Inc. II Product Manager (PdM)

· One Administrative Assistant will support the Technical Manager Division

· One Administrative Assistant will support the Lifecycle Manager Division

3.1.6 EXECUTIVE ADMINISTRATIVE (EA) SUPPORT LEAD

Executive Assistant Support shall be provided to the PMO leadership team which may include the Program Manager, Product Managers, Deputies, and Division Chiefs. The Contractor shall designate a member of the Administrative Support team as the lead to ensure consistency and quality of support.

· Maintain business travel schedules.

· Maintaining and preparing records of leave, timecards, travel, training and other organizational activities.

· Scheduling and coordinating meetings (Calendar Maintenance).

· Answering telephone calls and recording accurate messages

· Preparing and typing correspondence including reports and meeting minutes

· Greeting and receiving PM IPPS-A visitors

· Reproducing Documents

· Preparing and typing Alert and Phone Rosters, Email Distribution Lists, and Organizational Charts

· Monitor stock levels for a variety of office supplies and coordinate restocking as necessary with the Government credit card holder

· Ensure PM IPPS-A office equipment (e.g., copiers, faxes, and multi-media equipment) is in working order.

· Schedules Conference Rooms/DCOs/Teleconferences

· Prepare, consolidate, and submit for purchase specific supplies requested by PM IPPS-A staff

3.1.7 ACQUISITION MANAGEMENT SUPPORT

The Deputy Project Manager leads the Acquisition Management Branch and provides oversight of critical acquisition activities to include acquisition milestone documentation development, milestone review planning, defense acquisition reporting and program governance and compliance.

The Acquisition Management Branch is responsible for the planning, management, and coordination of all IPPS-A documents and milestone reviews. The Contractor shall prepare and revise acquisition and acquisition support documents required by DoD, Department of the Army (DA), and the Office of Management and Budget (OMB); in compliance with DoD Directive (DoDD) 5000.1 and DoD Instruction (DoDI 5000.02), giving appropriate consideration to service specific and departmental program objectives.

The Contractor shall support the following acquisition activities:

· Assist in the drafting, revising, maintaining and coordinating of acquisition documentation required by DoD, DA and the OMB in support of program Milestone Decisions.

· Identify/manage Army and Office of the Secretary of Defense (OSD) Review requirements

· Coordinate Milestone Decision Review (MDR) Briefing schedules

· Assist in the prepare/coordination of MDR Briefing slides

· Supports the IPPS-A PMO with the DoD 5000 Series Acquisition Category (ACAT) Statutory and Regulatory compliance.

· Supports the PMO in ensuring that the Program is Clinger-Cohen Compliant

· Ensure consistency across program acquisition documentation.

· Prepare, document, and coordinate with Internal and external organizations for regulatory certifications

· Schedule, coordinate and facilitate the program Acquisition Working Integrated Product Teams (WIPT) and Integrating Integrated Product Teams (IIPT) in support of MDR, which includes meeting slides, minutes, and charter

· Provide input for Monthly Status Review meetings and briefings

· Assist in the development of responses to DoD Inspector General, Army Audit Agency (AAA), and other external audits.

Draft, coordinate, and submit program acquisition reports to include:

· Defense Acquisition Executive Summary (DAES)

· PEO EIS Quarterly Program Review (QPR)

· Acquisition Program Baseline (APB) management and reporting

· Congressional Reporting and Government Accounting Office (GAO) and DoD Inspector General (IG) Inquiries

Draft, coordinate, and submit program Standard Weekly and Monthly Reporting to include:

· Weekly summary (weeksum) Reports

· Weekly Acq & Ops Branch Staff Call Slides

· Weekly Pentagon Briefings List

· PEO EIS Monthly Metrics Reports/Systems Management Server (SMS) Administrator

· Ad Hoc Reporting/Executive Briefs/Information Papers

Draft, coordinate, and submit program Executive Briefings to include:

· General Officer(s) Steering Committee (GOSC)/Human Resources Business Council (HRBC)

· PM Encyclopedia (100+ slides)

· OSD Comptroller Strategic Management Plan (SMP) Briefing

· Program Status Review (PSR) preparation and submission (every 6 weeks)

· Quarterly Tri-Service PM Meeting

3.1.7.1 INCREMENT II PRODUCT MANAGER (PdM) SUPPORT

The Contractor shall provide one Senior Management Analyst to support Increment II Product Manager (PdM) and Deputy PdM with the following activities but not limited to:

· Initiate action items and tracking the action items for the Increment II project office

· Interface with SI and COR in support of the PdM and ensure that all deliverables are being met and tracked.

· Assist in the development of comprehensive plans, programs, special reports (including acquisition documentation), briefing support studies, analysis and plans.

· Assist in the evaluation of the cost-effectiveness of all relevant plans and programs and assess how effectively they meet Increment II and organizational priorities.

· Support in the review and assessment of the impact of revised or new policy guidance and regulations for technical impact on Increment II and the IPPS-A program.

· Attend and support technical meetings, demonstrations, data center visits, working groups including at other designated locations including travel to the IPPS-A data centers in Ft. Knox, KY and Radford, VA.

3.1.8 NETWORK SUPPORT & PERSONNEL SECURITY

The contractor shall provide services to the PMO that are needed for support plans, internal help desk support, network support, hardware, and software.

· Provide on-site support for computer automation equipment (laptops, desktops, LAN, printers, plotters, etc.)

· Perform some research, and evaluation of software tools, hardware and services and breaking technologies.

· Support Infrastructure Management IT equipment and services acquisitions.

3.1.9 PROGRAM INTEGRATED MASTER SCHEDULE (IMS) AND INTEGRATED MASTER PLAN (IMP) OPERATIONS AND ADMINISTRATION SUPPORT

The Contractor shall support the following program schedule operations and support activities:

· Develop and maintain the Program IMS utilizing MS Project

· Provide program scheduling support expertise to monitor, update, and control program activities

· Collaborate and interface with SI and all external stakeholders to review and provide comments to their respective schedules.

· Participate and/or facilitate weekly schedule working group meetings.

· Integrate SI IMS/IMP for Increment II releases, two through five, as well as all external stakeholders schedules to the program IMS/IMP

· Facilitate schedule working group meetings

· Establish and monitor program activities for milestones, key events, and significant accomplishment criteria

· Perform schedule health check and ensure the schedule is in compliance with the GAO schedule best practices and Defense Contract Management Agency (DCMA) schedule assessment guidelines.

· Develop and manage schedules that effectively communicate to all levels of the project team and stakeholders.

· Provide assessment and analysis of the IMS

· Provide management briefing pertaining to the program IMS as needed.

· Provide support to BMD Cost and Schedule branch as needed

· Interface and collaborate with BMD schedule and cost analyst as required.

1. Support Integrated Baseline Review (IBR) as required

1. Develop and maintain IMP

3.1.10 ON-BOARDING PERSONNEL

The Contractor shall facilitate On-Boarding of personnel to the program. The Contractor shall support the following:

· Initiate communications with incoming/checking-in personnel

· Support the On-Boarding process for all military, civil servant, and contractors with the goal of minimizing the time required to gain network access.

· Coordinate with IPPS-A IT support for provisioning IT equipment

· Coordinate with Army Knowledge Online (AKO) Sponsor to ensure and facilitate AKO access and registration process

· Review Joint Personnel Adjudication System (JPAS)/Security Clearance on incoming personnel.

· Providing feedback on security clearances

· Prepare and update a welcome aboard package

· Coordinates with personnel escorts for incoming personnel

· Provides monthly reports for PR and Interim clearance changes and access to JPAS

· Responsible for all in processing and out processing procedures for all IPPS-A personnel

· Conducts weekly program count of all personnel.

3.1.11 STRATEGIC PLANNING

The Contractor shall be capable of increasing or decreasing personnel by skill mix in support of Program Office requirements scope increase. The Program office will subsume additional DOD projects that will be at different lifecycle stages, e.g. Milestone A (MSA), MSB, etc. during this PoP. These projects are undefined and unknown at this time, however, these projects will fall under the IPPS-A Program Office and the contractor must be able to support the increase in Acquisition support, Program Office Systems Engineering and Program Management support, and other technical assistance type of support services once the new projects and their requirements are identified.

The Contractor shall assist in the preparation and revision of program management strategies and plans including program/project scheduling, milestone identification, strategic planning and lifecycle support services and techniques for both near and long-term support of these additional anticipated projects.

3.2 TECHNICAL MANAGEMENT SUPPORT

The Contractor shall provide Technical Management Support in the areas of software configuration & implementation, systems development & integration, systems engineering and architecture, infrastructure management, Information Assurance (IA), data management and support for the program acquisition engineering requirements. In addition to the support specified below, the Contractor shall assist with the planning, coordination, and facilitation of the associated IPTs, WIPTs, and working groups. The Contractor shall assist in the development and distribution of any meeting agendas, invites and results that the Government hosts.

The Contractor shall support Continuous Process Improvement (CPI) by identifying CPI initiatives and performing analysis for all support tasks performed. The Contractor shall support Branch Chiefs and Task Leaders by identifying CPI opportunities; defining improved processes, and participating in Lean Six Sigma events as necessary.

3.2.1 SYSTEMS ENGINEERING AND ARCHITECTURE SUBJECT MATTER EXPERTISE (SME) AND SUPPORT The Contractor shall support the PMO Systems Engineering and Architecture activities and processes to include the architecture, engineering analysis, design, and engineering plans and processes to achieve the IPPS-A program objectives and meet the associated Defense Acquisition Program requirements. The Contractor shall also identify, assess, and track program metrics for quality assurance of engineering and architecture performance.

The Contractor shall support Systems Engineering and Architecture in the following activities:

· Monitor DoD and Army sites for new standards, regulations, policies, etc. that may affect IPPS-A and recommend changes as deemed necessary.

· Review and provide impact analysis of the related architectural artifacts, Technical Authority (TA) memorandums, technical requests for information, and compliance inputs.

· Provide support to IPPS-A program IT portfolio management and compliance efforts by assisting the IPPS-A program with regular updates.

· Assist the IPPS-A program in reviewing systems engineering Contract Deliverables Requirements List (CDRLs).

· Provide oversight support to the IPPS-A program.

· Support of technical reviews (e.g., Preliminary Design Reviews, Critical Design Reviews, In Progress Reviews, etc.) to include development of reports, recommendations, analysis and risk mitigation plans prior to or after the reviews.

· Support the Government in the review of SI deliverable documents, development and management of milestone deliverable documents such as the Information Support Plan (ISP), the Systems Engineering Plan (SEP), and Program Protection Plan (PPP).

· Assist the Government in the implementation, monitoring, and continuous improvement of Systems Engineering processes (e.g. change control processes, agile processes, etc.).

· Creation and maintenance of program metrics, including but not limited to tracking Key Performance Parameters (KPPs).

3.2.2 CYBERSECURITY ENGINEERING AND MANAGEMENT SUPPORT

The Contractor shall support the following Cybersecurity Engineering and Management activities with respect to all IPPS-A requirements and releases:

· Risk Management Framework Compliance SME and Support

· Personnel Security (Access Control) Support

· Application Security SME and Support

· Security Engineering SME and Support

3.2.2.1 RISK MANAGEMENT FRAMEWORK (RMF) COMPLIANCE SME AND SUPPORT

The Contractor shall support the full range of RMF compliance activities, including strategic and operational planning for internal IPPS-A program operations, RMF program planning for mission execution activities, and assessment of activities in accordance with DoD Instruction (DoDI) 8510.01 RMF for DoD (IT).

The Contractor shall support the following RMF support activities:

· Review and assess all RMF plans and procedures.

· Support the development and review of RMF plans for compliance with security certification and accreditation IAW the RMF.

· Monitor cybersecurity processes for conformance to security initiatives, such as the Network Security Improvement Program and the Army Networthiness Program.

· Assess Information Assurance Vulnerability Alert (IAVA) management plans and processes.

· Control communications security material in accordance with AR, Army Knowledge Management (KM) and IT, AR 25-2, Information Assurance, AR 380-40 Policy for Safeguarding and Controlling Communications Security (COMSEC) Material, and DA Pamphlet (PAM) 25-380-2 Security Procedures for Controlled Cryptographic Items, etc.

· Assist in the periodic review of system audit logs as required for security accreditation.

· Assisting with external security testing such as STEP 4 and 5.

· Development and maintenance of Plan of Actions and Milestones (POA&Ms) for security related activities.

· Assist the IPPS-A program in reviewing CDRLs related to Cybersecurity, RMF compliance and IAVA reporting & resolution.

3.2.2.2 PERSONNEL SECURITY (ACCESS CONTROL) SUPPORT

The Contractor shall support personnel security (access control) activities including ensuring that individuals requiring access to IPPS-A PMO and IPPS-A development documentation have the proper background investigations and necessary training. The Contractor shall support the following:

· Maintain and track all security (DA Form 2875 System Authorization Access Request (SAAR) forms and training for all IPPS-A Program Office support staff and other individuals who require access to IPPS-A program management tools, LAN, etc.

· As part of the SAAR process review JPAS/Security Clearance for all program personnel.

· Support classified visit requests.

3.2.2.3 APPLICATION SECURITY SME AND SUPPORT

The Contractor shall support Application Security activities related to the configuration and implementation of software applications supporting a HR ERP system (e.g. PeopleSoft, Computer Associates (CA) software, etc.) and the related infrastructure to ensure DoD and Army Security procedures and policies. The Contractor shall support the following:

· Work with the stakeholders to develop roles for individuals who access the system.

· Assist in the development of an application security methodology to ensure that individuals are able to manage and oversee the records they are responsible for.

· Support of the alignment of the application security methodology with the security architecture to ensure that security requirements are satisfied and support the IPPS-A program needs.

· Assist the IPPS-A program in reviewing Application Security CDRLs.

· Support the development and evolution of a Provisioning Concept of Operations (CONOPS) that defines how user level access is to be implemented and maintained including:

· Access Management,

· Identity Management, and

· Governance, Risk, and Compliance (GRC) Management CONOPS to ensure that segregation of duties and both DoD, Army HR, Pay policies are enforced and auditable.

· Develop, submit, and track to approval Certificates of Networthiness (CoN) as required.

· Develop, submit, and track to approval any waivers required to install COTS on government networks as required.

3.2.2.4 SECURITY ENGINEERING SME AND SUPPORT

The contractor shall provide service to the IPPS-A program to support Security Engineering. IPPS-A will be the System of Record (SOR) for military personnel and pay for the Army. The Contractor shall review the IPPS-A design and implementation to ensure that the software is built and the systems is configured using the best security engineering industry practices to ensure that no vulnerabilities are introduced during development. The Contractor shall provide personnel that have knowledge of NIST 800.53, System Administration, Networking and Security (SANS) Top 20 controls, Common Weakness Enumeration, etc. The Contractor shall support the following:

· Support of the development of security architecture to ensure that security requirements are satisfied and support the IPPS-A program needs.

· Support the program office in periodic updates of the PPP

· Review security engineering CDRLs developed by other PMO contracts

· Support and facilitate the periodic Source Code Reviews (SCR) to comply with PEO EIS policies

· Provide Security Engineering SMEs in operating systems, networking and software development to assist in the engineering analysis during design reviews.

· Provide Security Engineering SMEs in Cross-Domain Solutions to assist in the technical requirements development and during design reviews.

3.2.3 DATA SERVICES SMES AND SUPPORT

Contractor shall provide services to the IPPS-A program to support the development and management of the data architecture, engineering, and management for IPPS-A. IPPS-A will become the SOR for military personnel and pay for the Army requiring a robust data management strategy. The activities in this area include:

· Data Engineering,

· Data Architecture and Services

3.2.3.1 DATA ENGINEERING

The contractor shall provide staff that has experience in modern services based architecture (such as Data Warehousing, big data analytics, Service Oriented Architecture (both l SOAP and Representational State Transfer (REST), and Enterprise Service Bus (ESB). The contractors shall provide SMEs to assist in the review of Extract Transform, and Load (ETL) and other data services tools and methodologies.

The Contractor shall provide Data Engineering SMEs to:

· Monitor and support updates to the legacy systems…