W15QKN-23-Q-5105 - Draft PWS South Post Facility 5 Obstacle Course Padding.docx

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Facility 5 Safety Padding Replacement - Fort Devens, MA Federal contract opportunity
Solicitation number
W15QKN-23-Q-5105
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Department of the Army Materiel Command Contracting Command Picatinny Arsenal

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Performance Work Statement (PWS)

Facility 5 Safety Padding Replacement

(27 OCT 2022)

Table of Contents

Introduction1
1.1Background1
1.2Objectives1
1.3Climatic Conditions2
1.4Facility Access2
1.5Traffic Flow2
1.6Drainage2
1.7Restoration of Landscape Damage2
1.8Dust Suppression2
2.0Requirements2
2.1Description of Services2
2.1.1Non-Personal Services2
2.1.2General Information.3
2.1.3Place of Performance and Hours of Operation.3
2.1.4Federal Holidays3
2.1.5Travel/Temporary Duty4
2.1.6Emergency Services4
2.1.7Contract Administration and management.4
2.1.8COR/ACOR Functions5
2.1.9Quality Control (QC)6
2.1.10Subcontract Management.6
2.1.11Contractor Employees6
2.1.12Business Relations7
2.2Work Management.7
2.2.1Coordination7
2.2.2General Fund Enterprise Business System (GFEBS).7
2.3As-Builts and Geospatial Information System (GIS).9
2.3.1Maintain As-Builts9
2.3.2Real Property Records Updates9
2.3.3GIS9
2.3.4GIS Support Services9
2.3.5GIS Files10
2.3.6Other Documents10
2.4Historic Property or Archaeological Site10
2.4.1Repair and Replacement10
2.5Special Requirements10
2.5.1Security.10
2.5.2 Security Training.11
2.5.3Safety11
2.5.4 Training, Physical Requirements, or other Expertise Required.12
2.5.5Environmental Requirements.12
2.5.6 Contingency Plans.13
2.6 Job Order Contract (JOC) Quality Assurance (QA)/Inspection Support.13
2.6.1 Project Support.14
3.0Performance Requirements and Standards14
3.1High Level Objectives (HLO).14
3.1.1Performance Task Requirements, Standards and Acceptable Quality Levels (AQLs).14
3.2Transition14
3.3Contractor Manpower Reporting Application (CMRA).14
3.3.1Reporting Labor Hours14
4.0Performance Requirements Summary (PRS) Matrix.15
4.1Quality Assurance16
4.2Quality Control Plan (QCP)17
5.0Common Levels of Service (CLS)17
6.0Deliverables18
7.0Related Documents.22
7.1Definitions and Acronyms22
7.1.1Definitions22
7.1.2Acronyms31
7.2Applicable Directives, Publications.33
7.3 Technical Exhibit (TE).42
7.4 Government-Furnished Material (GFM)/Property (GFP)/Equipment (GFE)42
7.4.1Utilities43
7.3Contractor-Furnished Material (CFM)/Property (CFP)/Equipment (CFE)43
7.5.1 Contractor-Furnished Material and Responsibilities43
7.5.2 Contractor-Furnished Items43
7.5.3.Contractor Facilities43
7.6U.S. Department of Labor (DOL) Wage Determination (WD)44

Introduction. This is a non-personal services contract to provide new safety padding located at Facility 5 Obstacle Course on Devens RFTA. The Government will not exercise any supervision or control over the contract service providers. The Contractor shall perform to the standards specified in this Performance Work Statement (PWS). Contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary as defined in this PWS. They will comply with all Army building regulations for the design of this facility, and all Unified Facility Codes (UFC) in relation to new construction. See Enclosure 1

Background. Devens RFTA needs to update and install safety padding on Facility 5. Devens RFTA is in Massachusetts in the County of Worchester and Middlesex, the facility resides in Devens and consists of approximately 5002 acres and on the Range Complex and 43 buildings. The population base consists of approximately 450 military, Government civilian, and Contactor personnel, as well as 0 resident family members. Fort Devens was realigned after BRAC in the late 90’s. The facility is now a Reserve Force Training area which supports up to 2000-3000 personnel during drill weekends and up to 3000-3500 during Annual Training during the months of May-Aug.

Objectives: The project consists of replacing and adding new padding to 20 obstacles at the Facility 5 Obstacle Course located at Fort Devens, South Post Range. The contractor shall remove all existing padding and replace them with new padding. In addition, the contractor shall cover all wood that is splintering into sharp fragments with new padding. The padding shall be all weather outdoor padding. Durable enough to handle snow, rain, wind, and heat weather conditions. The all-weather heavy-duty outdoor padding shall consist of mildew-resistant polyurethane foam and covered with a durable vinyl fabric. The padding will be a sunfast solid color and the color shall be selected or approved by South Post Engineering. The 8” wide x 1” thick foam wraps are tan or light brown color and can be ordered by the linear foot with standard length of 6’ or in custom lengths. The padding is designed to wrap around the obstacle course wood structure and fastened with full-length heavy-duty Velcro or brass attachment grommets with cable ties. Contractor shall field verify all padding dimensions prior to work. This contract is a Firm Fixed Price.

The Contractor shall compile historical data, prepare required reports, and submit all information as specified by the Deliverables presented in the contract. The Contractor shall ensure all work in support of mission requirements tendered to the Government for acceptance conform to the measurable performance standards of quality, timeliness, and quantity specified in the PWS of this contract.

Climatic Conditions . The average annual rainfall is 48 inches; with the wettest months being Mar - Apr. The average annual snowfall is 56 inches, with snowfall expected during the period of Dec - Feb. The average frost-free period (growing season) during the year is about 122 days. The first killing frost may be expected about November, and the last killing frost generally occurs in March. The average annual maximum and minimum temperatures are approximately 83.7 and 14.4 degrees Fahrenheit, respectively. Monthly normal temperatures ranged from a low of 14.4 degrees in the month of January to a high of 83.7 degrees in July the month of July. Summer temperatures often reach 83.7 degrees Fahrenheit, while sub-freezing weather is common during the winter months.

1.4 Facility Access. The Contractor shall ensure access to all fire detection and suppression systems in case of emergencies or for other Fire Department purposes. The Contractor shall inform the Fire Department point-of-contact (POC), prior to outages that will impact the function of the system, special problems or circumstances, which require Fire Department inspection. The Fire Department will reset alarm systems to operational status.

1.5 Traffic Flow. The Contractor shall maintain the free flow of traffic during surfaced area maintenance. The Contractor shall notify the Contracting Officer (KO), in writing, a minimum of fourteen (14) calendar days in advance of any scheduled closure of streets. Emergency road closures shall be coordinated with the Contracting Officer Representative (COR) or Alternate Contracting Officer Representative (ACOR).

1.6 Drainage. Maintenance work performed under this contract shall not impede drainage. N/A

1.7 Restoration of Landscape Damage. Trees or other landscape features damaged by the Contractor’s operations shall be restored at no additional cost to the Government. The COR/ACOR will decide the method of restoration for trees or whether damaged trees will be removed.

1.8 Dust Suppression. The Contractor shall perform dust suppression as directed by the COR/ACOR.

2.0 Requirements.

2.1 Description of Services. See Section 5.0 for the specific CLS or Functional Area (FA).

2.1.1 Non-Personal Services. The Government and the Contractor understand and agree that the services to be delivered are non-personal services, and both parties recognize and agree that no employer-employee relationships exist between the Government and the Contractor and/or between the Government and the Contractors employees. Contactor personnel performing under this contract shall not be placed in a position where they are employed by a Federal Officer or are under the supervision, direction, or evaluation of a Federal Officer, military or civilian. The Government will neither supervise contractor employees nor control the method by which the contractor performs the required tasks. Under no circumstances will the Government assign tasks to, or prepare work schedules for, contractor employees. It shall be the responsibility of the contractor to manage its employees and to guard against actions that are of the nature of personal services, or give the perception of personal services. If particular actions constitute, or are perceived by the contractor to constitute personal services, it shall be the contractor's responsibility to notify the Procuring Contracting Officer (PCO) or Administrative Contracting Officer (ACO) immediately.

2.1.2 General Information.

2.1.2.1 Period of Performance (PoP). The PoP is not aligned to funding years as this contract was previously in place and to long of break in service would occur to realign. The PoP consists of Three years. The PoP is as follows:

Phase-in/out PeriodN/A
Base Period01 January 2022 to 31 August 2023.

2.1.3 Place of Performance and Hours of Operation.

2.1.3.1 Place of Performance. The work to be performed under this contract will be performed at the locations listed in Technical Exhibit (TE) Yes.

2.1.3.2 Hours of Operation. The Government's regular (normal) hours are from 0700 – 1600 hours, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor shall conduct business during regular hours.

2.1.4 Federal Holidays

. The Contractor’s performance shall not be required on the Federal public holidays listed below. Holidays occurring on weekends will be observed as directed by the Federal calendar (5 U.S.C. 6103).

New Year’s DayLabor Day
Martin Luther King Jr.’s BirthdayColumbus Day
President’s DayVeteran’s Day
Memorial DayThanksgiving Day
Independence DayChristmas Day
June Tenth

2.1.4.1 The Contractor shall provide personnel support within 24 hours of notification outside the normal hours of operation as required, including holidays, to support the Directorate of Public Works (DPW) mission. Prior to performance of services outside the locally established hours of operation, the Contractor shall request and obtain, in writing, approval from the KO. The Program Manager shall be available after normal hours to serve as the central point of contact for Contractor operations. Contractor personnel shall not be scheduled for overtime work.

2.1.4.2 Installation Closures. When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor shall:

a. Reschedule the work to be performed the following day unless the following day is a Saturday, Sunday, a legal public holiday, and when routine work is not scheduled for that day; or

b. Reschedule the work on any day mutually satisfactory.

2.1.4.3 Inclement Weather Delay. If the Contractor determines unsafe weather conditions for continued operations, then the Contractor shall notify the KO if inclement weather suspends operations within 12 hours. The Contractor shall resume operations with KO approval. Also facility can be closed by the Garrison Commander for adverse weather conditions.

2.1.5 Travel/Temporary Duty. N/A

2.1.6 Emergency Services. N/A

2.1.6.1 The Contractor or their employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor shall notify the KO or COR/ACOR immediately, not later than (NLT) two (2) hours of the incident.

2.1.6.2 The Contractor shall be responsible for the emergency medical treatment services for Contractor personnel.

2.1.7 Contract Administration and management.

2.1.7.1 Post Award Conference/Performance Evaluation Meetings. The Contractor shall attend the post award conference convened by the contracting activity or contract administration office IAW FAR Subpart 42.5. The KO and COR/ACOR will meet quarterly with the Contractor to review the Contractor's performance. Written minutes of meetings will be recorded by the Government and signed by both the Program Manager and the KO. The written minutes will be distributed within five (5) workdays after the meeting. If the Contractor does not concur with any portion of the minutes, recorded by the Government, the non-concurrence shall be provided in writing to the KO within two (2) calendar days following receipt of the minutes.

2.1.7.2 Notwithstanding the Contractor’s responsibility for total management during the performance of this contract, the administration of the contract requires maximum coordination and cooperation between the Government and the Contractor.

2.1.7.3 The following provides the roles and their respective authority during the performance of the contract:

2.1.7.3.1 Contracting Officer (KO). The KO is the only person authorized to direct changes in any of the requirements under this contract, and, notwithstanding any provisions contained elsewhere in this contract, said authority remains solely with the KO. In the event the Contractor makes any change at the direction of any person other than the KO, the change shall be considered to have been made without authority and solely at the risk of the Contractor. All contract administration will be effected by the KO. Communications pertaining to contractual administrative matters shall be addressed to the KO. No changes in or deviation from the terms and conditions shall be affected, without a written modification to the contract, executed by the KO authorizing such changes. The KO will approve all submittals and plans required in this PWS.

2.1.7.3.2 Contracting Officer’s Representative (COR). The KO will appoint a COR during the performance of this contract. Additional Government personnel may be assigned to assist in contract oversight IAW AR 70-13, Management and Oversight of Service Acquisitions. Other surveillance personnel may be designated as COR or ACOR, and shall be trained and appointed IAW DoDI 5000.72, DoD Standard for Contracting Officer’s Representative (COR) Certification and DFARS 201.602-2. The ACOR will serve as on-site representatives of the COR in performance of actual contract surveillance, if they meet all COR training, experience requirements, and are appointed by the KO as an ACOR. The COR/ACOR will provide assistance in identification and resolution of problems, conflicts in priority, subtask requirement definitions, and other operations type problems. The COR/ACOR will perform IAW the responsibilities and duties identified in the appointment letter.

2.1.7.3.2.1COR Authority. A letter of designation will be issued to the COR/ACOR by the KO. A copy of the letter will be sent to the Contractor. The letter of designation states the responsibilities and limitations of the COR/ACOR, especially with regard to changes in cost, price estimates, or changes in delivery dates. The COR/ACOR is not authorized to change any of the terms and conditions with regard to cost, quantity, or schedule of the resulting order.
2.1.7.3.3.The Contractor shall not in any way represent the United States (U.S.) Government, or that it has the authority to contract or procure supplies for the account of the United States of America (USA).
2.1.8COR/ACOR Functions. The COR/ACOR monitors all technical aspects of the contract and assists in contract administration. The COR/ACOR is authorized to perform the following functions: assure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements; monitor, document, and report Contractor's performance and notify both the KO and Contractor of any deficiencies; coordinate availability of Government-Furnished Property, and coordinate site entry of Contractor personnel.
2.1.9Quality Control (QC). Quality Control is the responsibility of the Contractor. The Contractor shall provide a Quality Control Plan (QCP) five (5) business days before contract start. The Contractor shall provide and maintain a QCP that is acceptable to the KO. Changes to the Contractor’s QCP shall be submitted to the KO for review and approval within five (5) business days prior to implementation.

2.1.9.1 The Contracting Officer Representative Tracking (CORT) Tool (https://wawf.eb.mil/xhtml/auth/home/home.xhtml#) shall be used for nomination, tracking, documentation, and management of CORs IAW DoDI 5000.72, DFARS 201.602-2 and PGI 201.602-2.

2.1.10 Subcontract Management.

2.1.11 Contractor Employees.

2.1.11.1 Key Personnel.

2.1.11.1.1 The Contractor shall provide a Program Manager who is responsible for the performance of the work. The Program Manager shall have full authority to act for the Contractor on all contract matters relating to daily operation of the contract. The name of the Program Manager shall be provided by the Contractor to the KO. The Program Manager shall be available between 0700 - 1600 hours, Monday through Friday except Federal holidays or when the Government facility is closed for administrative reasons. Contractor personnel performing work under this contract shall have and maintain a (N/A) at time of the contract start date and for the life of the contract. The Program Manager and any individuals designated as key personnel shall be able to understand, speak, read, and write the English language.

2.1.11.1.2 Certain administrative personnel will require a Common Access Card (CAC) to access Government systems. CAC permits installation access to all contract employees. These persons shall have, at a minimum, a favorable National Agency Check (NAC).

2.1.11.1.3 All Contractor employees shall be legal U.S. residents. The Contractor shall immediately remove any employee that is not a legal U.S. resident. The Contractor personnel shall be able to communicate clearly in the English language.

2.1.11.1.4 Qualification Standards. The Contractor shall inspect, repair, and maintain systems and components associated with facilities listed in real property records as required throughout this contract utilizing properly trained, skilled, and qualified employees or subcontractor personnel. The Contractor shall provide objective evidence of key personnel qualifications and years of experience to the KO for review and acceptance.

2.1.11.1.5 Contractor Identification. The Contractor shall ensure all personnel be identified as a Contractor to distinguish themselves (e.g., badge, company logo, or uniform) from Government employees. The Contractor shall ensure all correspondence and reports produced are marked as Contractor products or that Contractor participation is disclosed.

2.1.11.1.6 Standards of Conduct. Contractor personnel’s conduct shall not reflect discredit upon the Government. The Contractor shall ensure all personnel present a professional appearance while working on the Government installation. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor shall ensure all Contractor employees, providing services under this contract, conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove, from the job site, any employee for reasons of misconduct or security. The Contractor shall ensure employee conduct complies with 41 USC 423, Procurement Integrity. The Contractor shall also ensure that no Contractor employees conduct political related activities or events on the installation.

2.1.11.1.7 Contractor Hiring Restrictions. The Contractor shall not hire or sub-contract with off duty or former Government employees whose employment would result in a conflict with AR 600-50, Standards of Conduct.

2.1.11.1.8 Organizational Conflict of Interest (OCI). N/A

2.1.12 Business Relations

. The Contractor shall successfully integrate and coordinate all activity needed to execute the requirement of this PWS. The Contractor shall manage the timeliness, completeness, and quality of problem identification to a degree acceptable to the Government. The Contractor shall provide to the COR/ACOR corrective action plans, timely identification of issues, and effective management of subcontractors within 3 days or at a mutually agreed upon date. The Contractor shall ensure customer satisfaction and professional and ethical behavior of all Contractor personnel.

2.2 Work Management. Applicable only for CLS 411, 414, and 420.

2.2.1 Coordination. The Contractor shall schedule and coordinate with the COR/ACOR to minimize disruptions to the facility mission.

2.2.2 General Fund Enterprise Business System (GFEBS). GFEBS is the web-based asset and accounting system that is used as the key component for work that is performed on the Garrison. The Government will use GFEBS as a production scheduling and contract monitoring system for determining the status of work, maintenance, and repair expenditures against individual facilities, as well as minor construction and alteration (new work) project expenditures. The Government will establish and provide the Contractor with work center(s), activity types, and activity rates upon contract award. GFEBS is the official system of record for all Real Property Maintenance Activity (RPMA).

2.2.2.1 GFEBS Certification. The Contractor shall possess a working knowledge of GFEBS and shall complete GFEBS training modules provided by the Government within thirty (30) days of being employed. The Contractor shall provide certificates of completion for all roles required to perform the requirements of the position. The Contractor shall be responsible for GFEBS data entry and reporting. The project status analyst shall have, at a minimum, three (3) years of GFEBS experience, specifically dealing with Property, Plant, and Equipment (PPE), business intelligence, and projects.

2.2.2.2 Preventive Maintenance Orders (PMO). The Contractor shall respond to and complete scheduled PMO work within one (1) week, IAW the PM scheduled work issued by GFEBS, or by the time specified on the GFEBS preventive maintenance plan/work order. PM work shall comply with the local Directorate of Public Works (DPW) and IMCOM GFEBS business rules; and the IMCOM Facility Maintenance Instruction, referenced in TM 03. The PM program will adjust as IMCOM or the local DPW issues subsequent directives or guidance.

2.2.2.3 Operations Work Orders (OWO). The Contractor shall respond to and complete individual tasks related to OWOs. An OWO is recurring maintenance, cyclical in nature, outside of GFEBS scheduled PM, requested demand maintenance, or projects. PM performed under an OWO will migrate to a PMO in GFEBS.

2.2.2.4 GFEBS Support. All Demand Maintenance Orders (DMO), Preventive Maintenance Orders (PMO), Operational Work Orders (OWO), and Project Work Orders (PWO) shall be entered into the applicable modules in GFEBS within established timelines. The Contractor shall enter all approved Work Requests that have not been entered into GFEBS within thirty (30) days after contract award. The Contractor shall enter all labor and material costs into GFEBS within two (2) working days of the DMO or work phase completion. The Contractor shall input, correct errors, and maintain data in the GFEBS database management system. The Contractor shall use GFEBS to export data for reports.

2.2.2.4.1 Database Tasks/Requirements. The Contractor shall accomplish tasks to manage internal and external databases associated with activities created and documented in GFEBS, analyzing to continuously improve efficiency, effectiveness, and quality. The Contractor shall create PMOs and make changes to the GFEBS PMO maintenance plans, as directed by the COR/ACOR. The Contractor shall compile data on performance, prepare recurring and special reports, and respond to a variety of internal and external customer requests to include order creation, status, and general information. The Contractor shall review, verify, and provide feedback to stakeholders and leadership. The Contractor shall correct discrepancies on Labor and Equipment forms within the database prior to final GFEBS submission.

2.3 As-Builts and Geospatial Information System (GIS). Applicable only for CLS 411, 414, and 420.

2.3.1 Maintain As-Builts. The Contractor shall maintain as-built drawings. The Contractor shall be provided one (1) hard copy and an electronic connection to GIS for the detailed installation maps in TE N/A. The maps to be provided are the following: Heating & Cooling System, Installation Grounds, and Nature Trails System. Utility repairs, component replacements, modifications, alterations, and additions to all systems and components shall be electronically redlined as well as on the hard copy maps upon completion of work. The Contractor shall redline annotate all components replaced during the period of the contract and annotate all items removed from service.

2.3.1.1 Support. Hard copy markups and electronic redlines shall be delivered to the COR/ACOR at the completion of each major project as identified by the COR/ACOR or, at a minimum, at the end of each contract-year quarterly cycle. The changes shall be integrated into the master data set of GIS, maintained by the DPW, printed and returned to the Contractor as a revision of the Contractor information set. The Contractor shall validate all maps for accuracy and content. The Contractor shall be responsible for provision of all computer hardware as required to prepare, supervise, and record redline drawings using Intergraph™ GIS software, which the DPW will provide.

2.3.1.2 Training. The COR/ACOR will provide copies of software to the Contractor for use on client computers in conjunction with this contract. The Government will provide up to forty (40) hours training on the use of the software to Contractor employees over a one-week period. The purpose of this software and training shall be to provide the Contractor with the ability to accomplish electronic redline markups and conduct analyses of information relevant to ongoing work projects, anticipated work projects, and the ability to assist in evaluating operational impacts as a result of system failure. All electronic data and hard copy maps remain the property of the DPW and shall be turned over to the COR/ACOR upon completion of the contract.

2.3.2 Real Property Records Updates. When the Contractor is provided plans or drawings as part of a DMO or PWO, the Contractor shall be responsible for providing two (2) copies of marked up red lines drawings reflecting the changes, to the COR/ACOR. The Contractor shall submit these drawings prior to closing out the DMO or PWO.

2.3.3 GIS. The Contractor shall have trained personnel for the GIS and maintain records compatible with the existing file format for electronic/digitized versions of drawings, “blueprints”, and integrated GIS databases.

2.3.4 GIS Support Services. The Contractor shall provide GIS support to the DPW. GIS support includes, but is not limited to, updating both the electronic/digitized drawings and GIS related databases. The Contractor shall maintain a state-of-the-art archive as directed by the COR/ACOR.

2.3.5 GIS Files. GIS drawings and database files shall remain the property of the DPW. The Contractor shall turn over GIS drawings and database files to the COR/ACOR as requested.

2.3.6 Other Documents. The Contractor shall update and maintain other documents, which include the following: invoices and special requests.

2.4 Historic Property or Archaeological Site. Historic properties and archaeological sites are subject to the provisions of the National Historic Preservation Act (NHPA). The Contractor shall maintain the historic properties on the installation IAW the NHPA, 54 United States Code (U.S.C) § 300101, National Preservation; 36 Code of Federal Regulations (CFR) Part 800, Advisory Council on Historic Preservation; and United Facilities Guide Specifications (UFGS). The Contractor shall comply with all applicable Federal historical structure and archeological laws. TE provides more detail on historic family housing properties at USCG Fort Devens. Location maps can be found at the local DPW.

2.4.1 Repair and Replacement. The Contractor shall report damages to the COR/ACOR within 8 hours. The Contractor shall repair or replace parts with products similar in appearance to the original. Repairs, renovation, or replacement to historic buildings must be approved by the KO. The Contractor shall coordinate work through the Cultural Resources Manager. The Contractor shall comply with the appropriate provisions and stipulations of the Secretary of Interior's "Standards for Rehabilitation and Guidelines for Rehabilitating Historic Buildings" (Revised 1983) and the Integrated Cultural Resources Management Plan (TE). Location maps are available at the DPW.

2.5 Special Requirements

2.5.1 Security.

2.5.1.1 Access and General Protection/Security Policy and Procedures. The Contractor and all associated subcontractors’ employees shall comply with applicable installation, facility, and local security policies and procedures. The Contractor workforce shall comply with all personal identity verification (PIV) requirements as directed by Department of Defense (DOD), Headquarters Department of the Army (HQDA), and local policy. The COR/ACOR will request changes in Contractor security matters or processes if the Force Protection Condition (FPCON) at any individual facility or installation changes.

2.5.1.2 Motor Vehicle Operators. Contractor’s personnel, whose tasks involve operation of any vehicles, shall possess a valid driver’s license, certificates, and permits applicable for the type and class of vehicle being operated.

2.5.1.3 Contractor Vehicle Registration

. The Contractor shall register all Contractor-owned or operated vehicles and trailers operating on the installation within 07 working days of contract start date. The Contractor shall complete all applications with the Provost Marshal Vehicle Registration section located in Building 681. Evidence of vehicle ownership and vehicle liability insurance must be presented upon application of vehicle registration.

2.5.1.4 The Contractor shall provide all information required for background checks to meet installation access requirements, to be accomplished by the installation Provost Marshall Office, Director of Emergency Services, or Security Office.

2.5.1.5 Physical Security. The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use. The Contractor shall maintain a physical security checklist or log (e.g., Standard Form (SF) 701, Activity Security Checklist), which will be forwarded to the COR/ACOR, NLT the tenth (10th) of each month, following the month of surveillance. The Contractor shall secure Government facilities, equipment, and materials at the close of each work period.

The Contractor will be provided a Government furnished on-site staging area for necessary equipment and materials. The Contractor shall secure the area at the close of each work period. The Contractor shall be solely responsible for any loss or damage of equipment and material. The Contractor shall ensure debris of any type will be disposed of according to local policies and directives. (N/A)

2.5.2 Security Training.

2.5.2.1 iWATCH Training. The Contractor shall brief the local iWATCH program (training standards provided by the RA’s Anti-Terrorism Officer (ATO)) to all of the Contractor’s employees and associated subcontractors. This training is used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR/ACOR. The Contractor shall complete the training within thirty (30) calendar days of contract award and within five (5) calendar days of new employees commencing performance with the results reported to the COR/ACOR NLT thirty (30) calendar days after contract award.

2.5.3Safety. The Contractor shall safeguard and maintain all Government and Contractor property, as well as provide for the safety and well-being of personnel employed under this contract. The Contractor shall comply with AR 385-10, The Army Safety Program.
2.5.3.1Safety Plan. The Contractor shall develop and implement a safety program for its employees. The Contractor shall submit the Safety Plan to the KO for review and acceptance within ten (10) days of commencement of work. Revisions shall be submitted five (5) calendar days prior to the effective date of change.
2.5.3.2Occupational Safety and Health. The Contractor shall comply with the Occupational Safety and Health Administration (OSHA) standards. The Contractor shall comply with all applicable Federal, State, and local laws, regulations, and directives.

2.5.4 Training, Physical Requirements, or other Expertise Required.

2.5.4.1The Contractor shall ensure all Contractor’s employees and associated subcontractors are certified or licensed in the specific areas required by the State of Massachusetts. The Contractor shall ensure employees are certified or licensed in the appropriate Environmental Protection Agency (EPA) areas required. The Contractor shall ensure all required documentation of certification or licensure for Contractor personnel are filed with the COR/ACOR within twenty-four (24) hours prior to employees commencing performance.
2.5.5Environmental Requirements.

2.5.5.1 Green Procurement. Section 6002 of the Resource Conservation and Recovery Act of 1976 (RCRA) requires the use of recycled and recovered products identified in the EPA’s Comprehensive Procurement Guidelines.

2.5.5.2 The Contractor shall use these recycled or recovered products unless they cannot be procured within a reasonable period of time not to exceed seven (7) calendar days; at prices not to exceed five (5) percent of prevailing rates; or the product(s) does not meet technical or performance standards. EPA Guidelines are the minimum requirement. The Contractor shall use materials and products commonly used in industry. The Contractor shall maintain records and submit an annual report to the COR/ACOR, along with the annual certification required by FAR 52.223-9 (Certification and Estimate of Percentage of Recovered Material Content for EPA Designated Items), upon completion of the base year and each option year.

2.5.5.3 Environmental Compliance. The Contractor shall comply with all Federal, State, local, and installation environmental laws, rules, plans, and policies. The Contractor shall use and store all materials, chemicals, and equipment used in the performance of services on the installation IAW with industry standards, local, State and Federal laws, and according to manufactures' recommendations. The Contractor shall be financially responsible for all fines and associated costs for hazardous waste management, transportation, and disposal of waste due to the Contractor's non-compliance. The Contractor shall submit Safety Data Sheets (SDS) for approval on all materials, five (5) days before delivery of the material, to the COR/ACOR. The Contractor shall provide upon request from the COR/ACOR all required data to meet environmental-mandated reporting requirements (e.g., air emission data, hazardous material storage/usage, herbicide/pesticide usage, solid/hazardous waste generation). The Contractor shall provide data to meet reporting deadlines and during compliance inspections upon request from the COR/ACOR.

The contractor will obtain a NPDES permit through the EPA (Construction General Permit – please note: the NPDES permit is a requirement of the contractor and will be staffed and submitted by the contractor. This is the Contractor’s responsibility to obtain the NPDES permit prior to constriction, once obtained a copy will be furnished to the USGA Fort Devens environmental office for filing.

2.5.5.4 Spill Plan. The Contractor shall notify the COR/ACOR within one (1) hour, if the Contractor spills or releases any hazardous substances, i.e., substances listed in 40 CFR 302, Designation, Reportable Quantities, and Notification. The Contractor shall submit a Spill Plan to the KO for approval within thirty (30) days of contract award IAW Spill Prevention Control and Countermeasure Plan.

2.5.6 Contingency Plans.

2.5.6.1 General. The Contractor shall establish, maintain, and implement contingency plans for mobilization, disaster, and labor dispute contingencies. The plans shall assume no Government support to the Contractor workforce. The Contractor shall, within thirty (30) days of contract award, designate in writing a single contact Designated Contingency Coordinator (DCC) within the Contractor’s organization. The DCC shall participate and coordinate with the installation contingency and mobilization planning activities. The DCC shall participate in the installation mobilization planning and execution conferences; and shall modify and maintain appropriate Contractor contingency plans to compliment or enhance corresponding installation plans. The Contractor shall submit all plans to the KO for approval.

2.5.6.2 Mobilization Contingency Plan. This plan shall establish procedures, personnel, and means of maintaining or expanding performance of all PWS requirements in the event of rapid deployment or sudden build-up of military forces. The Contractor shall submit a Mobilization Contingency Plan within (30) days of contract award.

2.5.6.3 Disaster Contingency Plan. This plan shall establish procedures, identify personnel, document essential PWS disaster services and identify the means of maintaining essential PWS services during disasters. Disaster means natural disaster (e.g., earthquake, major storm, flash flood, or hurricane), utility outage, terrorist attack or other special circumstances identified by the Government. The Contractor shall submit a Disaster Contingency Plan within thirty (30) days of contract award.

2.5.6.4 Dispute Contingency Plan. This plan shall establish procedures and identify responsible personnel to provide the services below, with no interruption in the event of a labor dispute:

a. Identify and address critical Preventive Maintenance and inspection tasks,

b. Maintain electrical emergency generators, and

c. Process and execute emergency and urgent service and work orders.

The plan shall establish procedures and time frame to secure replacement personnel in the event of a strike; and shall also record the Contractor’s experience with and establish Contractor procedures for collective bargaining. The Contractor shall submit a Labor Contingency Plan NLT contract start date.

2.5.6.5 Plan Updates. The Contractor shall update these plans as changes occur and shall submit a copy of the proposed plan to the KO for approval at least thirty (30) days prior to the proposed effective date of the updated plan.

2.6 Job Order Contract (JOC) Quality Assurance (QA)/Inspection Support. Applicable only for CLS 411 and 420.

2.6.1 Project Support. (N/A) The Contractor shall provide the DPW with QA/Inspection support on JOC projects. TE XX provides JOC workload requirements for this service and historical data from FY XX and FY XX.

3.0 Performance Requirements and Standards.

3.1 High Level Objectives (HLO).

3.1.1 Performance Task Requirements, Standards and Acceptable Quality Levels (AQLs).

3.1.1.1 Damage Caused by Contractor. Damages caused by Contractor employees shall be repaired at no cost to the Government. The Contractor shall notify the COR/ACOR and return the damaged area to its previous condition. The Contractor shall furnish all labor, materials, and equipment to perform the repair work including cultivating and applying seed, sprigging, or placing sod. The Contractor shall maintain all turf repair work to ensure successful growth.

3.1.1.1.2 Damage Report. The Contractor shall submit a monthly damage report to the COR/ACOR that annotates the damage, corrective action, and date corrected.

3.2 Transition (Phase In/Phase Out). The Contractor shall prepare and submit a Phase In/Phase Out Plan to be implemented by the Contractor. The Contractor shall have key personnel on board, during the 7 day transition period. The plan shall specify a training program and a date for transferring responsibilities for the work and shall be subject to the KO's approval. The Contractor shall provide sufficient experienced personnel during the phase-in and phase-out period to ensure that the services are maintained at the required level of proficiency.

3.3 Contractor Manpower Reporting Application (CMRA).

3.3.1 Reporting Labor Hours. The Office of the Assistant Secretary of the Army (Manpower and Reserve Affairs) operates and maintains a secure Army data collection site where the Contractor shall report all Contractor manpower (including subcontractor manpower) required for performance of this contract. The Contractor shall completely fill in all the information in the format using the following web address: https://CMRA.ARMY.MIL.

The required information includes the following:

a. Names of the KO and COR;

b. Contract number, including task and delivery order number;

c. Beginning and ending dates covered by reporting period;

d. Contractor's name, address, phone number, e-mail address, identity of Contractor employee entering data;

e. Estimated direct labor hours (including subcontractors);

f. Estimated direct labor dollars paid this reporting period (including subcontractors);

g. Total payments (including subcontractors);

h. Predominant Federal Service Code (FSC) reflecting services provided by Contractor (and separate predominant FSC for each subcontractor if different);

i. Estimated data collection cost;

j. Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (RA) (the Army RA is responsible for providing the Contractor with its UIC for the purposes of reporting this information);

k. Locations where Contractor and subcontractors perform the work (specified by zip code in the U.S. and nearest city, country, when in an overseas location, using standardized nomenclature provided on website);

l. Presence of deployment or contingency contract language; and

m. Number of Contractor and subcontractor employees deployed in theater this reporting period (by country).

As part of its submission, the Contractor shall provide the estimated total cost incurred to comply with this reporting requirement.

Reporting period shall be the PoP not to exceed twelve (12) months ending thirty (30) September of each Government FY and must be reported by 31 October of each calendar year. The Contractor shall use a direct data transfer to the database server or fill in the fields on the website. The direct transfer is a format for transferring files from a Contractor’s system to the secure website without the need for separate data entries for each required data element at the website. The Contractor shall report the required information to the CMR system’s secure database.

The COR/ACOR is responsible for verifying that the Contractor has reported the required data.

4.0 Performance Requirements Summary (PRS) Matrix.

Required Services

Performance Standard
Acceptable Quality Level (AQL)
Method of Surveillance
Incentive (Positive and/or Negative)

# 1.

Contractor shall ensure all work accomplished meets all maintenance and repair standards listed in TE and all applicable Federal, State, and local laws, regulations and directives to include, but not limited to applicable publications in Section 7, Related Documents.

The Contractor shall provide services IAW PWS, para. 1.2.
2% Deviation from performance Standard;

% calculated by dividing the number of defects by the number of observations.

Random Sampling and Customer Complaints; Inspections and complaint validations performed by the COR/ACOR.
Contractor compliance rate shall be utilized as objective evidence of contract compliance and documented into the CPAR System; Contractor shall re-perform the service.

# 2.

The Program Manager shall be available after normal duty hours to serve as the central point of contact for Contractor operations.

The Contractor shall provide a central point of contact IAW PWS, para. 2.1.4.1.
Zero Deviation from performance standard
100% daily and verification/confirmation by the COR/ACOR.
Non-conforming services will result in Non-Conforming Reports issued to Contractor and potential negative CPARS report.

#3.

The Contractor shall develop and maintain a Quality Control Plan approved by the KO.

The Contractor shall provide a QCP IAW PWS, para, 4.2.
Zero Deviation from performance standard.
Review and acceptance by the by the KO on submission of QCP and each revised QCP.
Non-conforming services will result in Non-Conforming Reports issued and a potential negative CPARS narrative.

# 4.

The Contractor shall remove, from the job site, any employee for reasons of misconduct or security.

Employee conduct complies with 41 U.S.C. 423, Procurement Integrity, IAW PWS para. 2.1.11.1.6.

Zero Deviation from performance standard.

The COR/ACOR will review 100% of Contractor reported occurrences of Contractor employee misconduct, including but not limited to violations of any provision indicated at 41 U.S.C. 423, and/or security violation to ensure the offending employee is removed from the job site.
Non-conforming services will result in Non-Conforming Reports issued to Contractor and potential equitable adjustment by the Contracting Officer.

#5.

Damages caused by Contractor employees shall be repaired at no cost to the Government.

The Contractor shall notify the COR/ACOR and return the damaged area to its previous condition AW PWS, para. 3.1.1.1.
Zero Deviation from performance standard
COR/ACOR will review 100% of damage reports.
Non-conforming services will result in Non-Conforming Reports issued and a potential negative CPARS narrative.

#6.

The Contractor will ensure that the licenses or certificates and training of Contractor personnel are kept current. Copies of these licenses or certifications will be provided to the COR/ACOR.

The Contractor shall perform IAW PWS, para. 2.3.4.1.

Zero Deviation from performance standard (Risk assessed high risk)

100 Percent Inspection of copies of these licenses or certifications
Non-conforming services will result in Non-Conforming Reports issued and a potential negative CPARS narrative

4.1 Quality Assurance

. The Government will evaluate the Contractor’s performance under the contract IAW the Government’s Quality Assurance Surveillance Plan (QASP). QASPs are considered to be "living documents," dynamic, adaptable, and subject to modification based on Contractor performance surveillance results. The QASP is not part of the PWS and will not be issued with the solicitation. The QASP focuses on the procedures and processes the Government will implement to assure the Contractor is performing IAW the performance standards within the PWS. The Government plan defines the criteria of how the Contractor’s performance will be evaluated, the frequency of surveillance, and the items to be inspected. Although the Government will develop a QASP, Government surveillance of Contractor performance is not limited to the QASP, or the performance objectives, outlined in the Performance Requirements Summary (PRS). The Government retains the right to evaluate all services required by the contract. The Government will perform inspections and tests in a manner that will not unduly delay the work. If any of the services performed do not conform to contract requirements, the Contractor shall perform the services again at no additional cost to the Government.

4.2 Quality Control Plan (QCP)

. Quality control is the responsibility of the Contractor. The Contractor shall develop, implement, and maintain an effective quality control program which shall be documented in a QCP to ensure services are performed IAW this PWS. The Contractor shall develop and implement procedures to identify and prevent the recurrence of defective services. The Contractor’s QCP is the means by which they assure themselves that the work conforms to contract requirements. The basic principle of the plan is that the Contractor is responsible for quality control. The QCP shall be constructed in such a manner that each CLS service can be extracted and used for that function only and not contain extraneous information. The Contractor's QCP shall include a separate section, which addresses the Contractor's method of managing quality of work. The QCP shall include a description of the inspection system to address services listed in this PWS, and a description of the methods to be used for identifying and preventing defects in the quality of services performed. The plan shall include a description of the Contractor’s inspection system to include specifics as to areas to be inspected on a scheduled and unscheduled basis, frequency of inspections, and the title and organizational placement of the Contractor’s inspectors. No lead person or first line supervisor shall be considered a Quality Control Inspector. The Contractor shall develop, maintain, and submit a QCP to the KO for acceptance within thirty (30) calendar days fter the contract is awarded. The Contractor shall submit any proposed changes in the QCP to the KO for written approval five (5) working days prior to implementation.

after the contract is awarded. The Contractor shall submit any proposed changes in the QCP to the KO for written approval five (5) working days prior to implementation.

5.0 Common Levels of Service (CLS)

The Contractor shall provide overall management, supervision, personnel, labor, generalized or specialized equipment necessary to maintain, repair, operate, and…

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