VIDEO WALL SUPPORT

STATEMENT OF WORK (SOW)

1.0 INTRODUCTION

The Naval Surface Warfare Center, Dahlgren Division (NSWCDD), has a requirement for maintenance support of a Video Digital

Display and control system that integrates with the

2.0 APPLICABLE DOCUMENTS

2.1 Original Equipment Manufacturer (OEM) Specifications; and

2.2 Industry Standards

3.0 REQUIREMENTS

3.1 The Contractor shall provide maintenance support for the installed Digital Display Video Wall that includes the following equipment, manufactured by Samsung, Middle Atlantic, Crestron, Peerless, and Chief:

Description Quantity 32:9 0.84MM DVLED WALL 127" x 35.72" 3840 x 1080 2

FLOOR-TO-CEILING MOUNT 2

ENCODER/DECODER, DM NVX 4K60 4:4:4 HDR NETWORK AV 4

LCD, 75" 4K/UHD 500NIT 85LB 4000:1 CONTRAST 24/7 4

MOUNT, CEILING SINGLE-POLE, FUSION X-LARGE (BLACK) 4

EXTENSION ADJUST COLUMN 6" - 9" - BLACK 4

PLATE, OFFSET CEILING, CPA STYLE 4

ENCODER/DECODER, DM NVX 4K60 4:4:4 HDR NETWORK AV 4

GOVERNMENT-FURNISHED SINGLE DVI-D OUTPUT FROM WORKSTATIONS 20

ENCODER/DECODER, DM NVX 4K60 4:4:4 HDR NETWORK AV 20

GOVERNMENT FURNISHED SINGLE LAPTOP W/ HDMI OUTPUT IN ROOM 1

ENCODER/DECODER, DM NVX 4K60 4:4:4 HDR NETWORK AV 1

SWITCH, DIGITALMEDIA XiO DIRECTOR - FOR 80 ENDPOINTS 1

CONTROL SYSTEM, 4-SERIES 1

TOUCH SCREEN, 8.9" WIRELESS - BLACK 1

BATTERY PACK FOR TST-902 1

GATEWAY, infiNET EX & ER, WIRELESS W/POE INJECTOR 1

WALL DOCK FOR TST-902 1

WALL MOUNT BACK BOX FOR TST-902-DSW 1

SWITCH, 24-PORT MANAGED PoE 1

RACK, DEEP GANGABLE 44 SPACE 1

Description Quantity

DOOR, PLEXI-VENTED FRONT (BLACK FINISH) 1

PANEL, SIDE VENTED FOR MRK-4431 & WRK-44-32 2

FAN TOP, INTEGRATED 4 1/2" 1

SKIRTED WHEEL BASE 32" 1

POWER STRIP, 16 OUTLET SINGLE 15 AMP THIN FOR RA 1

POWER MODULE, 20A, 9 OUT, RLK, PR 1

77" H, 1" W, CBL LACER STRIP W/10 CBL MGMT TIE S 1

77" H, 4 3/4" W, CABLE LACER STRIP W/CABLE TIE 1

QUIET FAN PANEL ASSY, 2 FANS, 1 SPACE (BLACK ANO) 2

POWER STRIP, 1RU, 11 OUTS, 20a, 50CFM - FLAT BLACK 1 CABLE LADDER RUNWAY, 18" W x 6' L, BLACK FINISH 1

3.2 The Contractor shall provide maintenance support service agreement plan for the Display and Control units which includes the following:

3.2.1 Provide unlimited onsite technical dispatch.

3.2.2 Provide unlimited remote help desk support – available 24 x 7 x 365.

3.2.3 Facilitate the repair through the replacement programs of manufacturer programs for applicable hardware.

3.2.4 Provide software updates and upgrades for hardware covered by manufacturer program;

and

3.2.5 Provide use of an online incident reporting tool for ticket awareness.

3.3 The Contractor shall provide any additional equipment to ensure the systems are fully operational during the support period.

3.4 The Contractor shall ensure all equipment is installed IAW OEM specifications.

3.5 The Contractor shall provide helpdesk contact to support, track, and resolve issues and failures specific to the Video Display.

3.6 The Contractor shall provide training on training on how to report issues as well as how to access available helpdesk services.

3.7 The Contractor shall provide documentation IAW Industry standards.

3.8 The Contractor shall coordinate with the technical point of contact (TPOC) identified below to complete this work.

4.0 TRAVEL

The contractor will be required to travel in performance of this contract. The number of trips and types of personnel traveling shall be limited to the minimum required to accomplish work requirements and shall be coordinated with the technical point of contact. All travel shall be conducted in accordance with the Federal Travel Regulations (FTR). One (1) personnel throughout the period of performance to Dahlgren, VA.

5.0 TECHNICAL POINT OF CONTACT: