Vendor Questions for Industry Day Electrotherapeutic Modalities.docx
DOCX document 23 KB Posted
- Solicitation number
- 36C79126Q0004
About this file
This file is a vendor questionnaire for an industry day event focused on electrotherapeutic modalities. The Department of Veterans Affairs, through its National Acquisition Office and Veterans Health Administration's Prosthetic Sensory Aid Services, is conducting market research via industry days scheduled for the last week of February 2026. This is a pre-solicitation Request for Information (RFI) and Sources Sought announcement with no binding contractual intent; responses are not offers and vendors bear all associated costs.
The questionnaire requests vendors to provide detailed information about electrotherapeutic devices currently available or in development, specifically excluding in-clinic devices for hospital or outpatient settings. Required information includes FDA clearance indications, unique product features, delivery and mechanism of action, peer-reviewed published studies on efficacy and effectiveness, electrode specifications, usage restrictions and contraindications, customer feedback on useful features, product advancements and pipeline items, troubleshooting capabilities, portability, manufacturing location, supply chain resilience, expedited delivery capabilities, recall processes, warranty terms and replacement timelines, loss and damage procedures, return shipping processes, trial period availability, and clinician and patient education resources. The underlying procurement is a recompete for Department of Veterans Affairs Transcutaneous Electrical Nerve Stimulation (TENS) devices and related electrotherapeutic modalities, classified under NAICS 334510 (Electromedical and Electrotherapeutic Devices) and PSC 6515 (Medical and Surgical Instruments, Equipment, and Supplies).
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We are interested in current and new products currently in development At this time, we are not seeking interest in devices for in-clinic use in hospital or outpatient care settings.
Vendor Questions for Industry Day: Electrotherapeutic Modalities Vendor:_______________________________ Device:_______________________________ FDA Cleared indications of use:_____________________________________________________
In addition to product literature provided, we are interested in the following:
What (unique) features does your product have?
What is the mechanism of delivery?
What is the proposed mechanism of action for your device?
Are there any independent peer reviewed published studies regarding evidence (efficacy and/or effectiveness) on your product?
If your device requires electrodes. Are they proprietary?
Are there any restrictions or settings where the device can be used by the patient?
What are the contraindications for use of this device?
What are the features of your device your customers find the most useful?
What advancements have you seen in this category of device/equipment?
What products in this category do you have in development?
What are common troubleshooting issues if there is a malfunction?
Is your device portable?
Where are your products manufactured?
Have you had supply chain issues, and if so, how did you adapt?
What are your capabilities for expedited delivery?
What is your company’s process for recalls?
Do you have any open recalls?
What is the length of warranty?
What is your warranty process and how does that work?
What are your capabilities for warranty replacement and delivery from time of notification that the device is inoperable?
Do you have a standard commercial practice for loss and damage?
How is return shipping of device for warranty replacement handled? Does your company offer a trial period?
What clinician and patient education resources do you provide?
What customer service and tech support do you offer?
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