Vendor Questions.docx

Vendor Questions & DMA Answers to DMA-RFP-329

1. Food Options/ Snacks: Are we allowed to provide some of the same food options or snacks that the current vendors are offering?

Answer: Yes, include options in meals submittal of proposal.

2. Staffing/ Employees: Would you be able to share how many staff members/employees are being utilized by your current vendor?

Answer: Slower season 7-10, busy season up to 15. Mix of part and full time, depending on the volume of foot traffic and scheduled training events.

3. Meal Service Times: Are there specific times we must provide breakfast, lunch, and dinner? Or are we able to determine the operating hours?

Answer: The dining facility is open from 7 AM till 2 PM, 7 days a week.

4. HVAC Maintenance: The RFP mentions that we are responsible for routine HVAC maintenance on a quarterly basis. Could you please elaborate on what exactly this entails?

Answer: No, the facility maintenance will be the responsibility of CBJTC Maintenance Staff. You will only be responsible for the maintenance of your own equipment within the facility.

5. Section E (DMA Property):

· What kitchen supplies (excluding equipment) will the DMA provide?

Answer: DMA will not provide kitchen supplies; current supplies belong to the current vendor. Only the stove and ice maker will be supplied by DMA. If the stove and ice maker breaks down it will be the responsibility of the vendor to replace them.

· How many days will we have to make repairs before the DMA takes over and charges the contractor?

Answer: Awarded Vendor would be expected to start on April 1, 2025.

6. Section 5.4.2 Financial Requirements (Section B): The percentages listed appear to refer to the revenue split between the contractor and DMA. Do these percentages include rent as well, or is rent separate? If separate, what is the monthly rent amount?

Answer: No rent will not be charged, Vendor is only expected to pay to DMA the percentage of monthly sale as posted in Section 5.4.2.

7. Foot Traffic: Could you provide any estimates on the foot traffic the facility receives per month, including factors such as:

· Emergency surges Answer: See Question 19 Answer on weekly averages (multiple those number by 4 to get a monthly average).

· Summer training Answer: See Question 19 Answer on weekly averages (multiple those number by 4 to get a monthly average).

· Other events or variables Answer: See Question 19 Answer on weekly averages (multiple those number by 4 to get a monthly average).

8. Current Vendor’s Financial Statement: Would it be possible to review the current vendor's financial statement to get a sense of potential revenue?

Answer: No, those records are not maintained as a public record by the DMA.

9. Military Spending Amount for Meals: Could you confirm how much the military is given to spend on breakfast, lunch, and dinner?

Answer: The current Per Diem is $6 for breakfast, $11 for lunch and $19 for dinner. Please note that the dining facility is currently only open for breakfast and lunch.

10. Surveys: Are there any surveys that have been conducted with staff, military personnel, or families regarding food preferences? If so, could you share those results with us?

Answer: No surveys have been conducted at the facility or Post.

11. Meal Service Style: Is food service always provided buffet-style, or is there flexibility to offer individually served or packaged meals?

Answer: Currently a buffet and short order services are provided at the facility. The Vendor may make recommendation as part of their meal plan provided in the proposal.

12. Marketing to Outside Patrons: Is there an opportunity to market our services to outside patrons (non-base individuals)?

Answer: No, the Post/Base is not open to outside patrons, only Civilian and Military personnel on Post have access to the facility.

13. Vegan/Vegetarian Demand: Is there a demand for vegan and vegetarian options in the current food offerings?

Answer: A salad bar is provided as part of the buffet, there have been no separate demands for Vegan/Vegetarian meals.

14. Email Marketing: Are there any limitations to using email marketing to reach people on the base?

Answer: Advertisement on Post is by Word-of-Mouth and Message Board posted in the facility, there is no access to email marketing on Post by the Vendor.

15. Curbside, To-Go, and Delivery Services: Would it be possible to offer curbside, to-go pickup, and delivery services for patrons?

Answer: Yes, make recommendation as part of meal plan submittal to proposal.

16. Transition Period: How long will we have to transition into the facility before the start date to set up equipment, train staff, etc.?

Answer: To Be Determined with the Awarded Vendor. However, the contract must start on April 1, 2025.

17. Licensing: Will we be licensed through DBPR, or will we be regulated by Military Occupational Health?

Answer: The facility is only inspected by the Military Occupational Health Inspector.

18. Net Sales: Could you clarify your definition of "Net Sales"?

Answer: Net Sales are the Monthly Sales Amount received by the Vendor.

19. Daily Sales: Were you able to get average daily sales? Or any type of numbers to go off of?

Answer: The numbers provided by the current Vendor are recent daily average tickets:

This Week 100-175 Sunday expected 200 to 250 tickets expected for Fri and Sat 181 Thursday 165 Wed 103 Tuesday 70 Monday 77 Sunday 71 Saturday

Nov 5th week - Holiday Week 100 Monday 112 Tuesday 104 Wednesday 27 Thursday 14 Friday 5 Sat 3 Sun

Sun Monday Tuesday, and Wednesday average 70-100 tickets Thur, Fri, Sat 150 - 225 tickets

Thats between 7 am to 2 pm

Holiday Weeks Slow less than 75 tickets Holiday weekends slow around 25 or less tickets each weekend day AT Weeks - 150-250 tickets each day

20. Dining Room Furnishings: Do all the furnishings such as tables and chairs and tv's on the wall stay with the conference center? Do the plates stay? or do they belong to the existing contract holder?

Answer: Tables, chairs, TVs and Plates stay with the facility.

21. Outside Construction: When I was leaving, I noticed some construction happening just beside the conference center, is whatever they are building adding to or not involved with our interest?

Answer: CBJTC Logistics is building a satellite fried/freezer location to assist with their operations which will belong to CBJTC Logistics. The new construction is part of a Post expansion project and will not be part of the dining facility and will not be made accessible to the Vendor.