VCSTR PWS (20 Aug).pdf

Performance Work Statement (PWS)

For

Virtual Combat Support Training Range

20 Aug 2025

1.0 INTRODUCTION

The Air Force Installation and Mission Support Center (AFIMSC) requires refinement and formal accreditation of the Virtual Combat Support Training Range (VCSTR) platform. This AR/VR/XR system supports readiness by delivering immersive, mission-relevant, credentialed virtual training.

This effort stems from AFIMSC’s modernization initiatives, identified in the Air Force Civil Engineering Center (AFCEC) AFWERX Challenge and directed by the AFIMSC Commander.

2.0 DESCRIPTION OF SERVICES

2.1 Objective

The primary objective of this contract is to refine and deliver a Virtual Combat Support Training Range (V-CSTR) platform that meets all requirements, identified and prioritized by the customer, for formal Air Force accreditation in base defense and weapons proficiency training. The contractor shall align V-CSTR modules to Ready Airmen Training (RAT) tasks, Ready Training Areas (RTAs), and Air Force Generation (AFFORGEN) requirements, as identified above, and prepare the supporting documentation required for AFIMSC to submit a formal Certification Request to AETC/A3X in accordance with AFI 10-405. Street Smarts will support AFIMSC throughout the review process with AETC/A3X and the Ready Airman Training Council (RATC), including providing validation data, training effectiveness assessments and scenario-to-task mapping.

Upon HAF/A3T approval, the contractor shall assist AFIMSC in ensuring V-CSTR is incorporated into the annual RAT FRAGORD as an approved training method. Specific credentials to be pursued will be identified and prioritized in close coordination with AFIMSC and other Government stakeholders following contract award.

2.2 Scope of Work

The Contractor shall refine and expand the V-CSTR modules, to achieve formal accreditation for a prioritized set of Air Force training tasks. DAFI 10-405 dictates that only credentialed training methods may be officially recognized for RAT, ART, and Mission Ready Airman (MRA) task completion. Without accreditation, units cannot formally credit V-CSTR toward meeting RAT/ART requirements in the annual RAT FRAGORD, limiting its adoption and integration into the AFFORGEN model. Formal accreditation ensures training content is validated for accuracy, aligned to required RTAs and Air Task Force Training Plan (ATFTP), and delivers measurable readiness outcomes. This is critical for addressing operational demands where traditional training methods, including computer-based training (CBT) and PowerPoint presentations—are ineffective and insufficient.

The first iteration of this effort validated V-CSTR’s feasibility and effectiveness, with confirmation from Air Force subject matter experts. This follow-on contract focuses on implementation of DAFI 10-405 certification processes to enable V-CSTR training to be executed and credited across the

DAF.

The Contractor shall collaborate with Air Force stakeholders to identify and prioritize core training tasks for accreditation. This process shall emphasize operational relevance, virtual training feasibility, alignment with readiness gaps, and provide strategic value to AFIMSC.

The anticipated primary focus for this contract shall be base defense operations, building previously built modules and addressing readiness gaps in live-threat response, foundational training skills, and adaptability to dynamic threats. In addition to base defense and weapons proficiency, this phase will prioritize integration with broader training frameworks such as MRA, RAT, and Advanced Ready Training (ART) requirements. Specific training tasks targeted for accreditation may include, but are not limited to:

● Operation of defensive fighting positions under diverse threat scenarios

○ Provides opportunity to occupy and apply engagement techniques for defensive fighting positions under varied conditions—ranging from small-arms fire to coordinated ground assaults

● Coordination of integrated defensive responses during escalation-of-force incidents

○ Provides opportunity for basic synchronization actions with other defenders, Command and Control (C2) nodes, and supporting elements when a situation escalates

● Tactical countermeasures against drone incursions and emerging threats

○ Provides hands-on practice in detecting, tracking, and neutralizing Small-

Unmanned Aircraft Systems (sUAS)

● Execution of night operations with Night Vision Goggles (NVGs) and mobile illumination systems

○ Simulates low-light and no-light engagements, requiring use of NVGs, illumination tools, and adapted marksmanship techniques to maintain operational effectiveness at night.

The Contractor shall conduct comprehensive gap analyses and iteratively configure the platform to align V-CSTR capabilities with Air Force accreditation requirements. Accreditation will elevate V-CSTR from a supplementary tool to an accredited, operationally deployable training capability, directly addressing readiness gaps identified in RAND studies and aligning with AFFORGEN readiness models as well as the MRA, RAT, and ART frameworks.

3.0 REQUIREMENTS

3.1 Collaborative Credential Selection

Following contract award, the Contractor shall lead structured discovery and design workshops with Air Force subject matter experts (SMEs), training specialists, and key stakeholders to determine and prioritize specific training credentials for V-CSTR accreditation. These workshops shall:

− Identify training credentials directly supporting Air Force base defense operations, weapons proficiency, and other relevant mission areas such as integrated base defense, post-attack reconnaissance, command and control (C2), etc.

− Consider operational relevance, training feasibility within virtual environments, and documented readiness gaps (e.g., those highlighted in RAND studies and AFFORGEN models).

− Establish a prioritization matrix to rank credentials based on factors such as training value, ease of implementation, alignment with Air Force readiness goals, and cost-effectiveness.

− Document specific training requirements, performance expectations, measurable outcomes, and assessment criteria for each selected credential, ensuring they align with Air Force standards.

3.2 Updated VCSTR System(s)

The Contractor shall update VCSTR base systems as work is completed, incorporating all incremental configuration changes. An initial software use license, provided at project start, shall be revised and updated upon completion of accreditation work to reflect the final system configuration. The Contractor shall also establish ongoing maintenance and support services for the updated system. (CDRL A002)

3.3 Gap Analysis and Feature Design

The Contractor shall perform detailed gap analyses comparing the current VCSTR system capabilities to the requirements of the prioritized training credentials. This process shall:

− Assess hardware, software, scenario complexity, and interaction fidelity needed to meet credentialing requirements.

− Identify and document specific system refinements, feature enhancements, and new module generation required for compliance with training standards.

− Design additions and modifications to V-CSTR to provide credentialed, realistic, operationally relevant scenarios that incorporate training elements such as defensive fighting positions, integrated defensive responses, escalation-of-force incidents, CBRN hazard identification and response, drone/robotic threat mitigation, and night operations with NVGs and illumination systems.

− Define measurable performance outcomes and data tracking requirements to demonstrate proficiency and readiness for each training task.

3.4 Iterative Configuration and Accreditation

Based on gap analysis findings and stakeholder input, the Contractor shall:

− Define, scope, and document system customizations and enhancements necessary to meet accreditation requirements for prioritized credentials.

− Design and deliver iterative system updates, providing these as new system configurations, incorporating feedback from periodic stakeholder reviews and validation events (e.g., virtual demonstrations, user testing).

− Implement version control and tracking to ensure each iteration aligns with evolving Air Force training needs and standards.

− Support formal accreditation by coordinating with Air Force credentialing authorities, conducting validation exercises, and delivering complete documentation demonstrating compliance with established Air Force training standards.

3.5 Security Requirements

All contractor personnel assigned to this contract shall comply with USAF and local rules, procedures, and standards of conduct regarding security. The contractor shall adhere to all requirements of the DD Form 254, Department of Defense Contract Security Classification Specification for access to classified material and perform IAW the DoD 5220.22M.

3.6 Service Contract Reporting.

The Contractor shall provide the following reports and documentation to the Government for the duration of the contract:

• Monthly Status Reports detailing progress on all tasks, milestones achieved, issues encountered, and planned activities for the next period.

• Update Reports documenting any configuration changes, system enhancements, or content updates completed during the reporting period.

• Final Report summarizing all work performed under the contract, outcomes achieved, lessons learned, and recommendations for sustainment or follow-on efforts.

• Final Documentation Package containing all deliverables, technical manuals, configuration files, and other materials necessary to operate and maintain the Virtual Combat Support Training Range (VCSTR) system as delivered.

All reports shall be submitted in accordance with the Contract Data Requirements List (CDRL) and in the format specified by the Government.

3.6.2 Data Fields.

The contractor is required to completely fill in all required data fields in SAM.

3.6.3 Use and Safeguarding of Information.

All information entered into a secure website is considered proprietary when associated with the contractor's identity, contract number, direct labor hours, and direct labor dollars. Data will not be released to the public with any identifying details that associate the contractor's name and contract number.

3.6.4 Guidance and Assistance.

Contractors may direct questions to the help desk by clicking "View Assistance for SAM.gov" at the top of the SAM.gov website, then selecting “Contact Our Service Desk”. Additional guidance can be found in the current “Guidebook for Service Contract Reporting” in the System for Award Management. User manuals for government personnel and contractors are available at www.sam.gov.

3.7 Quality Control Plan

The contractor is responsible for contract management and quality control, not the government. To ensure the services outlined in this PWS are delivered to the highest standards, the contractor shall develop and maintain an effective Quality Control Plan (QCP). This program must be documented in a comprehensive QCP, which should detail the quality control processes, procedures, and metrics necessary to meet the PWS requirements, to include: (CDRL A006).

1. Processes and procedures to ensure compliance with contract requirements and Air Force training standards.

2. Quality assurance checks and corrective action protocols.

3. Key performance indicators (KPIs) and metrics to monitor training effectiveness, system stability, and accreditation progress.

4. Submission of the QCP within 30 days of award, with updates submitted within 10 days of any changes.

4.0 PERFORMANCE OBJECTIVES

4.1 Services Summary

The contractor services requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service for each requirement. These thresholds are critical to mission success.

Government surveillance of tasks not listed in the service summary or by methods other than those listed in the service summary (such as provided in the inspection clause) may occur during the performance period of this contract. Such surveillance will be done according to standard inspection procedures or other contract provisions. Any action taken by the Contracting Officer as a result of surveillance will be in accordance with the terms of the contract.

Table 1. Performance Objectives http://www.sam.gov/

No. Performance Objective PWS Para Performance Threshold

1 The contractor shall submit Monthly Status Reports

3.6.1 100% on-time;

≤1 major error

2 The contractor shall configure new V-CSTR scenarios

6.1.2 100% of required scenarios

3 The contractor shall integrate performance tracking and maintain operational systems.

6.1.1 System

operational

≥95% uptime

4 The contractor shall deliver final report and documentation

6.1.3 100% complete and accurate

5 The contractor shall update VCSTR system(s) and provide reports on updates completed.

6.1.2 100% hardware/software updates operational

6 The contractor shall complete Accreditation documentation

6.1.3 Formal accreditation

achieved

5.0 GOVERNMENT FURNISHED ITEMS

The government will provide the facilities, equipment, and supplies necessary for the contractor to perform the requirements of this contract. The contractor shall maintain all government-furnished items in a safe and clean condition and promptly notify the government whenever maintenance or replacement of these items is needed. All government-furnished materials remain the property of the government and must be returned upon contract completion.

5.1 Facilities and Equipment

The government will provide use of available facilities and items required for contract performance.

The contractor shall ensure the facilities and equipment are maintained in a clean, safe, and orderly manner. Government will provide any specialized equipment, such as ladders or cherry pickers to access roofs.

6.0 DELIVERABLES

The contractor shall provide all deliverables in a format mutually agreed upon by the government and the contractor. All deliverables will be reviewed for timeliness, accuracy, and format. If a deliverable due date falls on a weekend or holiday, the contractor shall submit the deliverable on the last duty day prior to the due date. The contractor shall submit all deliverables as specified in this PWS and CDRL. All deliverables shall be submitted electronically to the COR, unless otherwise directed. The contractor shall provide all reports electronically via e-mail in the format listed at Table 2.

Table 2. Contract Data Requirements List

CDRL No. Data Item PWS Para

Format/Media Submission Frequency/ Timing

Delivery Location

Remarks

A001 Monthly Status Report

6.1.1 Word/PDF No later than

the 10th calendar day of each month

COR, CO Summarizes work completed, upcoming tasks, issues, and risk mitigation

A002 Initial License. 3.2 Digital/On-Site One-time at start of performance

COR, CO Includes software licenses for modules previously developed

A003 Accreditation Documentation

6.1.2 Word/PDF As per

milestone schedule

COR, CO Formal documentation verifying accreditation achievement

A004 Training Guides and User Manuals

6.1.3 Word/PDF Upon system

delivery

COR, CO Comprehensive guides for training and system use

A005 Meeting Minutes

6.1.4 Word/PDF Within 3 duty

days of meetings

COR, CO Documenting decisions and action items

A006 Quality Control Plan (QCP)

6.1.5 Word/PDF Initial: within

30 days of award;

Updates: within 10 days of change

COR, CO Includes quality control measures and processes

A007 Updated

VCSTR

System(s) & License

3.2 Digital/On-Site Within 10 days

of completion of accreditation

COR, CO Initial software use license shall be revised and updated upon completion of accreditation work

6.1 Description of Deliverables.

6.1.1 Monthly Status Report.

The contractor shall provide a Monthly Status Report (MSR) summarizing the activities conducted during the reporting month and outlining plans for the following month. The report shall detail performance under each task of this PWS, in accordance with (IAW) paragraph 3.6.1, addressing completed tasks and the status of ongoing tasks. The report shall detail performance against government assigned schedule/due dates, that is whether assigned documents, reports, reviews, briefings, etc. were satisfactorily completed within established timelines.

For tasks in progress, the contractor shall identify accomplishments for the month, identify planned accomplishments for the coming month and potential risks that might negatively impact performance and/or schedule and proposed mitigation plans. Monthly progress report detailing work performed over the past month, project work to be accomplished over the next month, issues or concerns (CDRL A001).

6.1.2. Accreditation Documentation.

The Contractor shall deliver documentation demonstrating how the VCSTR system meets formal Air Force training credentialing standards, in alignment with the DAFI 10-405 certification processes. This will include validation results, performance data, system configurations, and task-to-requirement mapping required for AFIMSC to submit a formal Certification Request.

Through this process, the documentation package will serve as the official record that VCSTR has been reviewed, validated, and approved as an authorized method for accomplishing designated RAT, ART, or MRA training tasks. The specific format and content will be shaped by the Government’s selected accreditation pathway and procedures for VCSTR. (CDRL A003)

6.1.3 Training Guides and User Manuals

The contractor shall provide user manuals, training guides and any other documentation for training or system use upon delivery. Guides and manuals must also provide details regarding training plans, and updates to previous modules incorporating changes to the VCSTR system (CDRL A004).

6.1.4 Meeting Minutes

After each official meeting or conference, the contractor shall submit a copy of the meeting minutes to the COR within three (3) business days of the meeting. The minutes should include a list of participants, key discussion points, decisions made, and action items. (CDRL A005).

6.1.5 Quality Control Plan (QCP)

The contractor shall develop and maintain an effective QCP to ensure compliance with the standards of this PWS. The QCP must include quality control processes and procedures and be submitted to the CO for acceptance no later than thirty (30) calendar days after contract award.

Any updates to the QCP must be submitted to the CO for acceptance no later than ten (10) calendar days after implementation (CDRL A006).

6.1.6 Updated VCSTR System(s) & License

The contractor shall provide updated software use licenses upon completion of accreditation work (CDRL A007).

7.0 GENERAL INFORMATION

7.1 Contractor Identification

All contractor personnel shall identify themselves as government contractor personnel during all forms of communication, including but not limited to business meetings, telephone conversations, electronic mail, attendance sheets, coordination documents, reports, and signature blocks used in all correspondence. Contractor and subcontractor personnel shall wear picture identification badges when working in any government workspace. If a contract requires government workspace, the contractor and subcontractor personnel shall wear a picture identification badge and identify their workspace area with their name and company affiliation.

7.1.1 Common Access Card.

The government will provide Common Access Card (CAC) and installation access credentials as needed. The contractor shall immediately return all issued items, including CACs, identification badges, and installation access credentials, upon contract expiration, termination, or when an individual no longer requires access. The contractor shall comply with all requirements of Department of the Air Force Federal Acquisition Regulation Supplement (DAFFARS) Clause 5352.242-9001, Common Access Cards (CACs) for Contractor Personnel.

7.1.2 Contractor Identification in Government Workplace.

Contractor personnel shall ensure they are easily distinguishable from government employees.

When conversing with government personnel during business meetings, over the telephone, or via electronic mail contractor and subcontractor personnel shall identify themselves as such to avoid situations arising where sensitive topics might be better discussed solely between government employees. Contractor personnel must comply with any additional security or identification requirements established by the government for specific locations or tasks.

7.2 Contractor Training.

All contractor and subcontractor personnel are required to complete several mandatory government training courses to ensure compliance with Department of Defense (DoD) regulations and effectively perform all their duties. This includes the DoD Cyber Awareness Challenge, which must be completed annually by all personnel accessing DoD networks or handling government information. Additionally, all personnel must complete Controlled Unclassified Information (CUI) training in accordance with (IAW) DoD Instruction (DoDI) 5200.48, Controlled Unclassified Information (CUI) to understand the requirements for safeguarding and handling sensitive but unclassified information. Operations Security (OPSEC) training is also mandatory to ensure the protection of sensitive information related to military operations and activities.

All contractor personnel must also complete safety training IAW applicable USAF, federal, state, and local regulations. This training includes compliance with Occupational Safety and Health Administration (OSHA) standards and, if relevant, hazardous material handling and safety training.

Personnel performing FCA must complete OSHA Fall Protection Training. Personnel who require access to classified information are obligated to complete training on safeguarding classified material IAW DoD 5220.22M, The National Industrial Security Program Operating Manual (NISPOM) (This is now included in Part 117 of Title 32, Code of Federal Regulations (CFR)), This may include specific training for handling information on secure networks, such as the Secret Internet Protocol Router Network (SIPRNet).

The government reserves the right to mandate additional training specific to the tasks performed under this contract. This could include mission-specific, or emergency response training as needed.

The contractor is responsible for coordinating with the Contracting Officer’s Representative (COR) to ensure compliance with all training requirements.

7.3 Contractor/Government Communication.

The contractor shall designate a Contractor’s Focal Point (CFP) to serve as the single point of contact for all correspondence between the contractor and the government. The CFP shall provide clear and consistent written and verbal response to government-initiated communications, such as return phone calls, emails, or other forms of communication, within twenty-four (24) hours. The CFP will be responsible for coordinating all communication, ensuring that responses are timely, accurate, and meet all contractual requirements.

The CFP shall meet with the government team on a quarterly basis to discuss the progress of contract activities, address any issues or concerns, and provide updates as required. Additional meetings may be requested by either the government or the contractor to address specific needs or emerging issues.

The Contracting Officer (CO), CFP, COR and/or other designated government representatives will provide periodic performance feedback to the contractor.

7.4 Period of Performance

The period of performance shall be 12 months from the date of contract award, with the potential for extension via an option year based on future requirements and available funding. If the contract is awarded prior to the conclusion of the VCSTR base contract, the period of performance for this phase may run concurrently with the base contract to ensure seamless transition and continuity of efforts.

7.5 Place of Performance

At designated contractor locations unless onsite locations are required.

44 Wall St Suite 703, New York, NY 10005

317 h St, San Antonio, TX 78215

7.6 Duty Hours

Contractor personnel shall perform their duties during normal working hours, which are defined as 0730 to 1630, Monday through Friday. The government may designate specific down days when minimal staffing is required, or liberal leave is authorized.

FSRs may be required to adjust their duty hours based on the operational needs of the 36th Wing, or other supported units. Duty hours may vary during periods of contingency operations, exercises, or other mission-essential activities. FSRs are expected to provide support on-site during the unit’s operating hours and may be required to work beyond the standard duty hours, including evenings, weekends, and holidays, to meet mission requirements. Overtime is not authorized unless otherwise approved in writing by the CO

Contractor personnel shall be prepared to work flexible hours to support mission requirements, including periods of high operational tempo or during emergencies. The contractor shall ensure that all personnel are available during designated duty hours unless otherwise authorized by the CO

In the event of an unplanned closure of the government facility due to natural disasters, military emergencies, or severe weather, the government will notify the contractor as soon as possible.

During such closures, contractor personnel may be authorized to telework, subject to prior coordination with the CO. If teleworking is authorized, contractor personnel must maintain continuity and timeliness in completing tasks and respond to any inquiries from the COR or designated government official within two (2) hours. If teleworking is not feasible, contractor personnel may perform duties at alternate locations identified by the government, subject to the contractor's discretion and company policies.

7.7 Federal Holidays

Federal offices are closed on federal holidays as established by Federal Law (5 U.S.C. 6103) and any other holidays declared by executive order. Contractor personnel are not required to work on recognized federal holidays unless otherwise directed by the CO.

Holidays are documented by year on the Office of Personnel Management (OPM) website for Federal employees located at:

https://www.opm.gov/policy-data-oversight/pay-leave/federal-holidays/#url=Overview.

If a federal holiday falls on a Saturday, it will be observed on the preceding Friday. If a federal holiday falls on a Sunday, it will be observed on the following Monday. In addition to the documented federal holidays, the government may declare additional holidays by executive order or other official directives. All holiday observation time-off will be determined by specific location and operational needs.

If the contractor is required to provide services on any holidays due to mission-essential needs, the CO will provide notification in advance, whenever possible.

7.8 Facility Closures

In the event of a facility closure at any designated work site, or other assigned locations, the government will notify the contractor as soon as possible. Facility closures may occur due to training holidays, administrative leave granted to the entire staff, weather emergencies, natural disasters, military emergencies, or other unforeseen circumstances.

7.8.1 Planned Facility Closures.

For planned closures, such as training holidays or administrative leave, the government will provide the contractor with at least five (5) business days' notice. During planned closures, contractor personnel may be authorized to telework, subject to prior coordination with the CO.

If teleworking is not feasible, contractor personnel may take leave IAW their company policies.

No additional compensation will be provided for planned closures unless specifically authorized by the CO.

7.8.2 Unplanned Facility Closures.

In the event of an unplanned facility closure, such as a natural disaster, severe weather, or military emergency, the government will notify the contractor as soon as possible. During such closures, contractor personnel may be authorized to telework or report to an alternate work location, as coordinated with the COR. If neither telework nor alternate location work is feasible, the contractor shall implement their internal policies for managing personnel availability and work disruptions, while considering any relevant information provided by the government.

7.8.3 Notification Process.

The government will notify the contractor of any facility closures through the designated point of contact, using telephone, email, or other forms of communication as appropriate. The contractor is responsible for ensuring that all personnel are promptly informed of any closures and follow the directions provided by the CO or COR.

https://www.opm.gov/policy-data-oversight/pay-leave/federal-holidays/#url=Overview

7.8.4 Contractor Responsibilities During Closures.

During any facility closure, whether planned or unplanned, the contractor shall ensure that all essential personnel are aware of their responsibilities and any instructions provided by the government. Contractor personnel may be required to remain on standby or be available for telework or alternate assignments, depending on the nature of the closure and the operational needs of the government. If the government facility reopens before the end of the normal duty hours, contractor personnel shall be required to return to the facility to resume work, unless otherwise directed by the CO or COR. Any work performed during closures must comply with all applicable contract terms and conditions.

7.9 Conduct of Contractor Personnel.

All contractor and subcontractor personnel performing work under this contract are expected to always conduct themselves in a professional and respectful manner. Contractor personnel shall comply with all applicable rules, regulations, and policies established by the government and the host facility, including but not limited to FAR part 3.1002(a) concerning the standards of conduct.

7.9.1 Professional Behavior.

Contractor personnel shall display professional behavior in all interactions with government personnel, other contractors, and third parties. This includes, but is not limited to, maintaining a courteous and respectful demeanor, using appropriate language, and adhering to the ethical standards set forth in the contract. The use of profane, loud, or abusive language is strictly prohibited while on duty or within any government facility.

7.9.2 Compliance with Professional Relationship Standards.

The contractor shall comply with Air Force Instruction (AFI) 36-2909, Air Force Professional Relationships and Conduct, and take immediate action to resolve any violations of the prohibition on unprofessional relationships. Unprofessional relationships include, but are not limited to, relationships involving faculty, staff, and trainees. Contractor personnel must maintain a professional boundary in all interactions and avoid any conduct that could be perceived as creating a conflict of interest or undermining the integrity of the work environment.

7.10 Personnel Staffing

The contractor shall provide qualified personnel to perform all tasks and responsibilities outlined in this PWS. The contractor is required to maintain adequate staffing levels to ensure continuous and effective support for the 36th CES.

7.10.1 Qualifications and Training.

All personnel assigned to this contract must meet the minimum qualifications outlined in this PWS. This includes completing any mandatory training required by the government, such as DoD Cyber Awareness Challenge, CUI training, and specific training related to L3Harris technologies and equipment. The contractor shall ensure that all personnel maintain currency in their training and certifications throughout the performance period.

7.10.2 Replacement of Personnel.

The contractor shall promptly notify the CO and COR within five (5) calendar days of any projected vacancy or personnel absence exceeding ten (10) calendar days. The contractor shall ensure that replacement personnel meet all required qualifications, and are available to begin work, no later than ten (10) calendar days after notification, or immediately after the departure, of the incumbent personnel, whichever is earlier.

7.10.3 Staffing Stability.

The contractor shall maintain staffing stability and continuity of services by ensuring that personnel turnover does not exceed 30% across all contracted positions over the performance period. The contractor is responsible for managing and retaining qualified personnel to minimize disruptions to contract performance. In the event of unforeseen circumstances that may affect staffing stability, the contractor shall immediately notify the CO and COR and provide a plan to mitigate the impact.

7.10.4 Continuation of Services.

The contractor shall ensure the continuation of services during personnel absences due to sickness, leave, or voluntary or involuntary termination from employment. The contractor shall provide substitute personnel to fulfill all contract requirements, ensuring that position vacancies do not exceed ten (10) calendar days. The government will not pay for services not rendered if a vacancy exceeds ten (10) business days, and the contractor shall maintain a filled rate of at least 95% for all required positions.

7.10.5 Documentation and Reporting.

The contractor shall maintain accurate records of personnel staffing levels, qualifications, and training certifications. These records shall be made available to the government upon request and must be kept current throughout the period of performance. The contractor shall provide quarterly staffing reports to the COR, detailing personnel assignments, turnover rates, and any vacancies or staffing changes.

8.0 ABBREVIATIONS & PUBLICATIONS

8.1 List of Abbreviations

- AFIMSC: Air Force Installation and Mission Support Center

- CUI: Controlled Unclassified Information

- AR/VR/XR: Augmented Reality/Virtual Reality/Extended Reality

- AFCEC: Air Force Civil Engineer Center

- AFFORGEN: Air Force Generation

- CBT: Computer-Based Training

- ATF: Air Task Force

- V-CSTR: Virtual Combat Support Training Range

- SMEs: Subject Matter Experts

- CBRN: Chemical, Biological, Radiological, and Nuclear

- C2: Command and Control

- NVGs: Night Vision Goggles

- NIST: National Institute of Standards and Technology

- QCP: Quality Control Plan

- KPIs: Key Performance Indicators

- GFE: Government Furnished Equipment

- CDRL: Contract Data Requirements List

- COR: Contracting Officer Representative

- CO: Contracting Officer

- MSR: Monthly Status Report

- SMS: Safety Management System

- BCAMP: Budget Change Approval Management Process

- IPL: Integrated Priority List

- Xplan: Execution Plan

- DoD: Department of Defense

- OPSEC: Operations Security

- CFP: Contractor Focal Point

- CLINs: Contract Line Item Numbers

- AFI: Air Force Instruction

- DoDI: Department of Defense Instruction

- DoDM: Department of Defense Manual

8.2 Publications

- AFI 10-405, Ready Airman Training Program

- AFCEC Operations Engineering Playbook

- DoDI 5200.48, Controlled Unclassified Information

- DoDM 5200.01 Vol 1 & Vol 3, Information Security Program