VB M and R PWS - Rev 25 Mar 24.docx
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- Attached to
- Anti-Vehicle Barrier Maintenance - Minot AFB, ND
- Solicitation number
- FA4528-24-SS-TB01
About this file
This document is a Performance Work Statement (PWS) for the Vehicle Barriers (VB) Maintenance and Repair (M&R) Services Contract at Minot Air Force Base (AFB). The PWS details the requirements for the contractor to provide preventive maintenance, inspections, and repairs for the operational vehicle barrier systems at Minot AFB, which include actuators, control systems, structural framework, and other components. Key requirements include quarterly preventive maintenance, emergency and routine service calls, annual reporting, and maintaining a 75% operational rate for the barrier systems. The contractor must provide qualified technicians, develop quality control and maintenance plans, and comply with all applicable safety and environmental regulations. The related federal contract opportunity is a Sources Sought notice for small businesses interested in providing VB maintenance and repair services at Minot AFB, with a 6-hour response time for emergency service calls and a 24-hour response time for routine service calls.
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PERFORMANCE WORK STATEMENT (PWS) TEMPLATE
AIR FORCE VEHICLE BARRIERS
MAINTENANCE AND REPAIR (VB M&R) SERVICES
25 March 2024
Prepared by:
5 CES/CEOE, Minot AFB ND (AFGSC)
Table of Contents
| 1. | PURPOSE, DESCRIPTION OF SERVICES, AND REQUIRED TASKS | 5 |
| 1.1. | PURPOSE | 5 |
| 1.2. | DESCRIPTION OF SERVICES | 5 |
| 1.3. | DESCRIPTION OF REQUIRED TASKS | 5 |
| 1.3.1. | PREVENTIVE MAINTENANCE | 5 |
| 1.3.1.1.TECHNICAL DATA | 6 | |
| 1.3.1.2.BARRIER PITS | 6 | |
| 1.3.1.3. CONTRACTOR HOTLINE | 6 | |
| 1.3.1.4. TELEPHONE SUPPORT | 6 | |
| 1.3.1.5. ANNUAL TRAINING | 7 | |
| 1.3.1.6. PAINT/CORROSION CONTROL | 7 | |
| 1.3.1.7 MINOR REPAIRS | 8 | |
| 1.3.2. | ADDITIONAL IN-SCOPE WORK IDENTIFIED | 8 |
| PREVENTIVE MAINTENANCE | 8 | |
| 1.3.3. | BARRIER SYSTEM CONTROLS SCHEMATIC | 8 |
| 2. | GOVERNMENT RESOURCES | 9 |
| 2.1. | GOVERNMENT PARTS/ITEMS STORAGE ON -SITE | 9 |
| 2.2. | BASE SUPPORT SERVICES | 9 |
| 2.3. | UTILITIES | 9 |
| 3. | CONTRACTOR PERSONNEL AND QUALIFICATIONS | 9 |
| 3.1. | CONTRACTOR AND SUBCONTRACTOR QUALIFICATIONS | 9 |
| 3.2. | LEAD TECHNICIAN | 9 |
| 3.3. | BARRIER TECHNICIAN | 9 |
| 3.4. | WELDING | 10 |
| 3.5. | ELECTRICAL | 10 |
| 4. | SAFETY/ENVIRONMENTAL | 10 |
| 4.1. | GENERAL | 10 |
| 4.2. | BARRIER OPERATIONS | 10 |
| 4.3. | SAFETY DATA SHEET | 10 |
| 4.4. | HAZARDOUS MATERIALS/WASTE SPILLS | 11 |
| 4.5. | ENVIRONMENTAL COMPLIANCE/HAZARDOUS MATERIALS | 11 |
| 5. | REQUIRED MEETINGS AND BRIEFINGS | 11 |
| 5.1. | POST AWARD ORIENTATION/CONFERENCE | 11 |
| 5.2. | PREVENTIVE MAINTENANCE OR SERVICE ORDER IN/OUT BRIEFS | 11 |
| 5.2.1. | GENERAL | 11 |
| 6. | PLANS AND DATABASES | 11 |
| 6.1. | OPERATIONS AND MAINTENANCE PLAN | 11 |
| 6.2. | QUALITY CONTROL PLAN | 12 |
| 6.3. | MAINTENANCE AND REPAIR LOG | 12 |
| 7. | DOCUMENTATION OF MAINTENANCE AND REPAIR | 13 |
| 7.1. | ANNUAL REPORTS | 13 |
| 7.1.1. | ANNUAL REPORT CONTENT | 13 |
| 8. | SERVICE CALLS, SERVICE ORDERS, AND ADDITIONAL IN-SCOPE WORK | 13 |
| 8.1. | SERVICE CALL TYPES | 13 |
| 8.1.1. | EMERGENCY AND ROUTINE SERVICE CALLS | 13 |
| 8.1.2. | EMERGENCY | 14 |
| 8.1.3. | ROUTINE | 14 |
8.1.4. ALTERATION TO REAL PROPERTY…………………………………………………….…14
| 8.2. | SERVICE ORDER | 15 |
| 8.3. | ADDITIONAL IN-SCOPE WORK | 15 |
| 8.3.1. | ADDITIONAL IN-SCOPE WORK IDENTIFIED DURING PREVENTIVE MAINTENANCE AND SERVICE CALLS | 15 |
| 8.3.2. | ADDITIONAL IN-SCOPE WORK/SERVICE ORDER INFORMATION | 15 |
| 8.4. | BARRIER SYSTEM OPERATIONAL RATES | 16 |
| 8.5. | PERFORMANCE METRICS | 17 |
| 9. | GENERAL, ADMINISTRATIVE, AND SECURITY INFORMATION | 17 |
| 9.1. | PUBLIC DISCLOSURES | 17 |
| 9.2. | HOURS OF OPERATION | 17 |
| 9.3. | WORK AREA | 18 |
| 9.4. | REPLACEMENT EQUIPMENT DISPOSITION | 18 |
| 9.5. | WARRANTY | 18 |
| 9.6. | PERFORMANCE OF SERVICES DURING CRISIS DECLARED BY THE NATIONAL COMMAND AUTHORITY | 18 |
| 9.7. | CONTRACTOR MANPOWER REPORTING | 18 |
| 9.8. | GOVERNMENT DATA RIGHTS | 19 |
9.9. COMPLIANCE…………………………….…………………………………………………..19
9.10. BASE ACCES/PASSES..…………………………………………………………………...…19
9.11. MILITARY EXERCISES……………………………………………………………………..19
| APPENDIX B: SAMPLE SCHEMATIC FORMAT, CONTROL LOGIC SIGNS AND SIGNALS | 20 |
| APPENDIX C: REFERENCES | 21 |
| APPENDIX D: SERVICE ORDER TEMPLATE | 22 |
| APPENDIX E: PM EXAMPLE CHECKLIST ITEMS | 23 |
| APPENDIX F: BARRIER SYSTEM RATING CRITERIA | 26 |
| APPENDIX G: MAINTENANCE & REPAIR LOG TEMPLATE | 27 |
1. PURPOSE, DESCRIPTION OF SERVICES, AND REQUIRED TASKS
1.1. PURPOSE
The purpose of the Vehicle Barriers (VB) Maintenance and Repair (M&R) Services Contract is to provide preventive maintenance (PM), inspection, and repairs for operational vehicle barriers on Minot Air Force Base.,
1.2. DESCRIPTION OF SERVICES
The Contractor shall provide all personnel, labor, equipment, supplies, tools, materials, supervision, travel, periodic inspection, minor and major repair, and emergency repair as well as other items and services necessary to provide maintenance for Minot Air Force Base (MAFB) vehicle barrier systems.
Vehicle barrier systems include, but are not limited to, actuators, control systems (including software), control wiring, circuitry, structural framework, heating, lighting, spring assembly, hydraulic-related equipment, safety loops and other vehicle detection systems, switches, corresponding traffic lights, light duty drop arms, associated computerized systems, and control cabinets.
Work shall comply with all applicable commercial and United States (US) military standards/specifications as well as Federal, State, and local laws and regulations (see PWS Appendix C). It is the Contractor’s responsibility to manage the execution of the Performance Work Statement (PWS) requirements in such a manner as to maintain equipment operational rates in accordance with (IAW) PWS Table 2: Service Summary, minimize equipment downtime, and minimize costs per performance requirements listed below.
For the purpose of this contract, a barrier shall be defined as a crash rated system that operates as a single unit regardless of the number of lanes that the barrier restricts. Examples of a one (1) barrier unit include a single drop arm/raising bar regardless of the arm/bar length, a net barrier operated by a single actuator system regardless of the length of the net, a single wedge barrier operated by independent actuators, or a bank of bollards not-to-exceed (NTE) four (4) bollards that operate as a unit (see PWS Appendix C).
1.3. DESCRIPTION OF REQUIRED TASKS
1.3.1. PREVENTIVE MAINTENANCE
The Contractor shall conduct the initial barrier PM service within thirty (30) days of contract award. The Contractor shall provide a total of four (4) each quarterly maintenance, inspections, and minor repair services. The frequency of PM will be identified by the ordering Contracting Officer (CO) or Contracting Officer Representative (COR). PM services include those actions required to preserve and maintain the systems in such a condition to function efficiently. The Contractor must comply with the recommendations of the manufacturer, but the performance frequency shall be as determined by the CO or COR and included in the resultant contract. The Contractor is responsible for obtaining the manufacturer specifications. If the manufacturer specifications are not available, the Contractor shall adhere to the following order of precedence (higher to lower): contents of this PWS, Original Equipment Manufacturer (OEM) requirements, and industry standards. The Contractor shall perform PM and will be responsible for the repair and replacement of all worn or failed components and parts. This includes, but is not limited to, installed additional systems (e.g. over speed and wrong way detection), video processing cards, Programmable Logic Controls (PLCs), relays, and parts which have reached their life expectancy and are prone to fail. Replacement parts shall be commercially available off-the-shelf (COTS) items when available, fully compatible with existing systems, and detailed in the quarterly report (see PWS Section 7.1). All new or replacement PLCs shall be open source programmable code. The Contractor shall identify any additional in-scope repairs during PM (see PWS Section 8.3).
1.3.1.1. TECHNICAL DATA
The Contractor must obtain and provide the OEM’s Operations and Maintenance (O&M) information and provide an electronic copy to the installation/base to accompany their O&M Plan (see PWS Section 6.1)
1.3.1.2. BARRIER PITS
The Contractor must maintain the cleanliness of barrier pits, power units, and shafts, and must remove all debris such as trash, oil, absorbents, dirt, silt, leaves, pine-needles, snow, ice, vermin, and water. Winter weather may cause the barrier systems to become jammed with ice or snow. The Contractor must confirm that all scheduled PMs include procedures to ensure barrier heaters (as applicable), drainage systems, in-ground vehicle detection, and Infra-Red detection systems are operating properly.
1.3.1.3. CONTRACTOR HOTLINE
The Contractor must provide a single customer service hotline phone number that can be accessed 24 hours a day, 365 days a year by contract award to be responsive to Government requests. The Contractor’s customer service function must be managed to ensure responsiveness. To be responsive, Contractor personnel must be available during all hours to respond to Government requests. The Contractor must log all calls received and the response calls made by the Contractor. A Telephone Call Log must include the date, time, caller, brief description of the issue, response time for the Lead Technician, and resolution for each telephone call. The Contractor must have a process for resolving AF installation concerns and following up on unresolved requests.
1.3.1.4. TELEPHONE SUPPORT
The Contractor shall have an appropriate Lead Technician contact the Government within four (4) hours to discuss and attempt to resolve the situation over the telephone, upon official notification by the CO or Contracting Officer Representative (COR) via the Contractor Hotline or other means.
1.3.1.5. ANNUAL TRAINING
The Contractor shall provide annual training sessions to facilitate proper use and operation of barrier systems at each barrier site covered in the contract. The Contractor shall schedule the training session to occur in conjunction with a scheduled PM visit. Training may be accomplished by the Lead Technician and/or the PM crew. No certified manufacturer representative is required to be present to perform training. Training shall be scheduled with the installation at least forty-five (45) days in advance. The Contractor shall record the training session where allowed and provide one (1) copy of the recorded training to the Government on Digital Video Disc (DVD) or other reasonable electronic methods within thirty (30) days of the training session. Instruction and instruction materials shall be provided by the Contractor on the training day to include instruction of all barrier systems operations, troubleshooting, and notification procedures. The Contractor shall summarize operations on laminated placards for placement in guard houses and other appropriate locations not accessible to unauthorized personnel.
1.3.1.6. PAINT/CORROSION CONTROL
The Contractor must re-paint the entire barrier structure during the summer PM session to include all metal parts below grade and the surface of the barrier and surrounding pavement. Summer PM will be established IAW the manufacturer’s recommended temperature and environmental recommendations for application. The Contractor must clean (pressure wash), remove corrosion, and apply primer and topcoat compatible with the barrier surface in compliance with industry and safety standards. Barrier systems, both active and passive, must be maintained and protected from corrosion with high adhesion paint such as Grip-Tite® paint or an equivalent adhesive paint. Paints used for pavement marking and delineation must conform to all Federal, State, and local laws and regulations (see PWS Appendix C).
For hot dipped steel component touch-up, the Contractor shall use zinc-rich paint applied to a clean, dry steel surface by either a brush or spray. Zinc-rich paints must contain either between 65 percent to 69 percent metallic zinc by weight or greater than 92 percent metallic zinc by weight in dry film. Paints containing zinc dust are classified as organic or inorganic, depending on the binder they contain. Inorganic binders are particularly suitable for paints applied in touch-up applications of undamaged hot-dip galvanized areas. The coating thickness for the paint must be 50 percent more than the surrounding coating thickness, but not greater than 4.0 mils (100 μm).
The surface of the barrier and the surrounding pavement requires cross hatched safety markings to warn drivers not to park/stop on the AVB. See SDDCTEA Pamphlet 55-15 for details dimensions of the safety markings.
If the vehicle barriers require sandblasting of non-galvanized surfaces in lieu of pressure washing, the Contractor must submit a Service Order (SO) under the Additional In-Scope Work contract line item number (CLIN X004) for CO evaluation and approval (see PWS Section 8.2). If the vehicle barriers require sandblasting, the Contractor must sandblast bare metal and re-paint the entire barrier structure during summer PM including all metal parts below grade and the surface of the barrier and surrounding pavement, apply primer compatible with surface and topcoat, and apply applicable topcoat for the application in compliance with industry and safety standards. The requirement and frequency of this sandblasting option will be established by the installation and the Contracting Officer.
1.3.1.7 MINOR REPAIRS
The Contractor must, during PM, immediately service any system that is not operating properly as well as supply and install parts to keep the system functional. All labor and work required to perform minor repair shall be included under the firm-fixed-price (FFP) PM CLIN (see CLIN X001). Minor repairs consist of $50 per barrier per PM visit for parts and materials and shall be included in the FFP. The total cost of minor repair parts per PM visit must not exceed the aggregate amount of minor repair parts allowance per PM visit. For example, maintaining and inspecting four (4) barriers each PM visit would provide an aggregate $200 allowance for minor parts each PM visit to be used on any combination of the four (4) barriers within the contract. If the aggregate amount of total repair parts was $400, the Contractor is responsible for the first $200 of minor repair parts and materials. The Contractor must submit a SO to the CO for evaluation and approval for the remaining parts and materials cost under the Additional In-Scope Work CLIN.
Examples of minor repair parts include, but are not limited to, light bulbs, plastic light lenses, hoses, cable/wire, fuses, sump pump, valves, switches, relays, shear pins/bolts, etc. Minor repair parts do not include items identified and required for the quarterly or annual maintenance function identified in the PM O&M Plan (see PWS Appendix E).
If the inoperable system(s) cannot be repaired during PM or requires parts in excess of the aggregate minor repair parts allowance, the Contractor must notify the CO/COR immediately of the irreparable status of the barrier or barrier system.
1.3.2. ADDITIONAL IN-SCOPE WORK IDENTIFIED DURING
PREVENTIVE MAINTENANCE
In-scope tasks for maintenance and repair greater than those required by PM and minor repair are defined as Additional In-Scope Work to ensure equipment operation or to ensure that facilities and equipment can perform per manufacturer’s recommendation over their normal lifecycle. Any Additional In-Scope Work must be documented as a SO (see PWS Sections 8.2 and 8.3).
1.3.3. BARRIER SYSTEM CONTROLS SCHEMATIC
The Contractor must (under CLIN X005), provide MAFB control system schematic and documentation items as follows: 1) Schematics of the PLC for both basic controls and military safety controls; 2) Electrical wiring diagrams for complete control system; 3) Lists of all PLC inputs and outputs; and 4) Lists of PLC control system parts/specs. The detailed control schematic(s) should use Ladder Logic Format for each separate access control point. The format of the schematic(s) will be in Ladder Logic Format (AUTOCAD or Word) using the example provided in PWS Appendix B. Format of the document(s) will be in Microsoft Word.
2. GOVERNMENT RESOURCES
2.1. GOVERNMENT PARTS/ITEMS STORAGE ON -SITE
The Government will provide on-site storage of limited parts/items for AVB repairs in buildings 1001 (South Gate) and 199 (Main gate). As part of the PM task, the Contractor must recommend a list of long lead time parts for the Government’s consideration for storage on-base. The Government is under no obligation to provide on-site storage of any parts/items for AVB repairs or maintenance. However, if the installation decides that it is in their best interest to allow certain parts to be purchased in advance and stored on base the CO may issue a SO for the advanced parts purchase. The part would belong to the Government until such time that they are required for installation by the contractor. No cost will be charged for storage.
2.2. BASE SUPPORT SERVICES
The Government will provide emergency (police, fire, and medical) services contact information at the installation level The Government will provide security oversight in the form of a Government escort for all work taking place within the weapon storage area or as deemed necessary by current base posture.
2.3. UTILITIES
The Contractor shall coordinate with the local CO/COR regarding utility availability such as water and electricity to accomplish the requirements of this contract. Any temporary connection of electrical lines that may be required shall be installed, maintained, and removed by the Contractor, and shall not be attempted until proper approvals are obtained from the local Base Civil Engineer office through coordination with the CO/COR.
3. CONTRACTOR PERSONNEL AND QUALIFICATIONS
3.1. CONTRACTOR AND SUBCONTRACTOR QUALIFICATIONS
The Contractor shall provide personnel possessing the skills, knowledge, and training to satisfactorily perform the services required. Personnel performing work under this PWS shall remain employees of the Contractor (or Subcontractor) and shall not be considered employees of the Government. The PM crew shall contain a minimum of one (1) Lead Technician and one (1) Barrier Technician.
3.2. LEAD TECHNICIAN
The Lead Technician performing the work shall be trained on the specific barrier(s) at the military base and have no less than three (3) years minimum of experience inspecting and maintaining barriers, barrier control systems, and military safety barrier control systems. The Lead Technician’s experience in barrier control systems and safety control systems must include documented experience in troubleshooting, modification, maintenance, and repair of barrier and traffic control systems. The Contractor is required to submit to the CO/COR a list of employees certifying proof of qualifications within five (5) calendar days prior to contract performance. A Lead Technician possessing the required qualifications shall oversee all the work including the work of Barrier Technicians on the site. The Lead Technician must be present when work is being performed for PM, Routine and Emergency Service Calls, and Additional In-Scope Work.
3.3. BARRIER TECHNICIAN
The Barrier Technicians performing the work shall be trained on the specific barrier(s) at the military base and have no less than one (1) year minimum of experience inspecting and maintaining barriers, barrier control systems, and traffic control systems. The Contractor is required to submit to the CO/COR a list of employees certifying proof of qualifications within five (5) calendar days prior to contract performance.
3.4. WELDING
If a Contractor or Subcontractor employee performs welding, they shall be certified in the Shielded Metallic Arc Welding process utilizing the American Welding Society (AWS) Code of AWS D.1.1 in the 3G and 4G positions for 1” thick A-36 structural steel. The Contractor shall produce a current welding certification to the CO/COR for each employee performing welding prior to the commencement of any work involving welding. The Contractor shall coordinate with and obtain an installation-specific welding and cutting permit issued by the local Base Civil Engineer office via coordination with the CO/COR prior to any cutting or welding.
3.5. ELECTRICAL
Each Contractor or Subcontractor employee performing electrical work on barrier systems shall meet fitness/license requirements per the National Electric Code (NFPA 70) and any local State regulations. The Contractor shall ensure a person who possesses a current Cardiopulmonary Resuscitation (CPR) certification be present at all times when electrical work is being conducted.
4. SAFETY/ENVIRONMENTAL
4.1. GENERAL
The Contractor shall comply with all Federal, State, and local laws and safety regulations (see PWS Appendix C). Compliance with Occupational Safety and Health Administration (OSHA) and other applicable laws and regulations for the protection of Contractor employees is exclusively the obligation of the Contractor. The Government will assume no liability or responsibility for the Contractor’s compliance or noncompliance with such responsibilities. The Contractor is responsible for furnishing Contractor employees with all necessary personal protective equipment and site-related safety equipment to perform services.
4.2. BARRIER OPERATIONS
The Contractor shall notify the CO/COR immediately via phone when a barrier or barrier system is unsafe and should be de-energized/shutdown until repairs can be made to return the barrier system back to a safe operating condition. Three (3) conditions that require barrier system shutdown until repaired include:
· A barrier system which does not provide a minimum of four (4) seconds of warning to drivers prior to the engagement of the barrier closing the traffic lane. This minimum safe driver response timed requirement is derived from the SDDCTEA Pamphlet 55-15 Traffic Control Safety Schemes.
· The failure of a vehicle presence detection system to properly detect and prevent the activation of the vehicle barriers while a vehicle is located over the barrier.
· An AVB that engages automatically without human direction to activate.
4.3. SAFETY DATA SHEET
In order for installations to meet the requirements of Air Force Instruction (AFI) 32-7086, Hazardous Materials Management, and IAW FAR 23.302, if hazardous materials are expected to be used during Contract performance, the Contractor is required to submit hazardous materials data per the requirements of Federal Standard No. 313, Hazardous Material Identification and Material Safety Data, so that the materials can be properly authorized, managed, and tracked. The Contractor must identify/list any hazardous material, as defined under the latest version of Federal Standard No. 313, to be delivered under the Contract as part of their Contract proposal submission. Each hazardous material item must be identified on a Safety Data Sheet (SDS, formerly known as a Material Safety Data Sheet or MSDS). All Contractor employees shall have ready access to the SDS while they are on the work site, and there can be no barrier to access to the SDS to any Contractor employees or the Government.
4.4. HAZARDOUS MATERIALS/WASTE SPILLS
The Contractor must take every reasonable precaution to prevent spills of hazardous materials (HAZMAT) in the performance of the Contractor’s tasks. The Contractor shall immediately report any HAZMAT spills to the installation’s fire department at (701)727-1911 or 723-2461 IAW the installation’s Spill Prevention, Control, and Countermeasure (SPCC) Plan. The Contractor shall comply with this plan when handling and storing all oils, fuels, and HAZMAT. The SPCC Plan can be provided to the Contractor by the ordering CO/COR . The Contractor shall clean and dispose of all HAZMAT spills IAW local, state and Federal laws and regulations and the installation’s Environmental Guide. The Contractor shall bear full financial obligation incurred from cleaning and disposing of HAZMAT spills, or release of HAZMAT within the confines of the installation or facility caused by Contractor employees.
4.5. ENVIRONMENTAL COMPLIANCE/HAZARDOUS MATERIALS
The Contractor must dispose of oil cans, oil residue, and any oil soaked material (e.g., rags and/or paper towels, granulated materials and sand) off-base. The Contractor must transport and dispose of all waste IAW Federal, State, and local environmental laws and regulations.
5. REQUIRED MEETINGS AND BRIEFINGS
5.1. POST AWARD ORIENTATION/CONFERENCE
A post award “Kick-Off” orientation/conference shall be held via teleconference or face-to-face within thirty (30) days after the Contract award. The purpose of this conference is for the Government and Contractor to discuss contract administration, Government expectations, and the Contractor’s Quality Control Plan (QCP).
5.2. PREVENTIVE MAINTENANCE OR SERVICE ORDER IN/OUT BRIEFS
5.2.1. GENERAL
Prior to conducting PM or Additional In-Scope Work, the Contractor shall provide an in-brief to the CO/COR five (5) days prior to commencement of work. In-briefs shall be conducted on the phone unless Contractor staff needs to meet with base facility staff on-site. In-briefs may also be combined with the Monthly Project Meeting (see PWS Section 5.2). Out-briefs shall be conducted on-site with the CO/COR upon completion of work to inform the CO/COR of work completed, any information that is relevant to the facility regarding the completed work, and any outstanding issues remaining from the work.
6. PLANS AND DATABASES
6.1. OPERATIONS AND MAINTENANCE PLAN
The Contractor shall develop an Operations and Maintenance (O&M) Plans for each individual ACP. The O&M Plans must be part of the Contractor’s proposal submission to be evaluated by the Government prior to the award of the contract. Each ACP O&M Plan will include, at a minimum, the following:
· PM Checklist tailored specifically for each ACP based on site-specific equipment and the manufacturer’s service manual. (For an example of items that are expected to be on the PM Checklist, see Appendix E)
· Specific ACP test procedures for barrier operations and safety system. (For an example of items that are expected to be on the testing procedure checklist, see Appendix E)
· Reports to be prepared and submitted, and records to be maintained.
· Recommend list of long lead time parts for consideration for storage on-base.
6.2. QUALITY CONTROL PLAN
The Contractor must develop and maintain a Quality Control Plan (QCP) that ensures proper barrier maintenance. The QCP must illustrate an adequate inspection system and inspection plan to ensure contract compliance. The Offeror must maintain inspection records and make them available to the Government. The Government may (but is not required or obligated to) do its own tests and inspections. The plan must include the Contractor’s plan to ensure that all barrier systems are maintained IAW the manufacturer’s product literature, professional commercial standards, and this PWS. The Contractor must develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor’s QCP must address all service requirements to maintain proper barrier functionality, to include a description of the process and the qualifications of any key personnel involved with quality control to ensure all tasks are completed within cost, schedule, and quality. The Contractor’s plan must be approved by the CO/COR.
6.3. MAINTENANCE AND REPAIR LOG
The Contractor must develop and maintain a maintenance and repair log. The Contractor may use the provided Microsoft Excel template/spreadsheet in PWS Appendix G, or the Contractor may use their own format if approved by the CO/COR and as long as the requirements in PWS Appendix G are included at a minimum. The Contractor must maintain and update a Maintenance and Repair Log. The Contractor must provide the Maintenance and Repair Log quarterly to, and upon request by, the CO/COR. A maintenance and repair log must be kept for each facility. For the purpose of this contract, a facility is defined as the collection of equipment at a given gate or location. The log must contain a list of equipment at the facility, the frequency of maintenance on the equipment, the warranty information for all equipment having remaining manufacturer’s warranty, all equipment installed under the contract, and warranty status on new equipment. This list must include vendor, model number, serial number, installation date, warranty start date, the Contractor’s warranty expiration date, and the equipment manufacturer’s warranty expiration date (see PWS Section 10.6). The log shall also contain equipment repair costs (to the system level), deficiencies, and problem areas that need corrective work. Non-serviceable equipment must also be listed on the maintenance log, but will not be counted in performance metrics or covered under PM procedures. Equipment may be added to this list only with approval of the CO/COR. The Contractor must submit any requests to remove equipment from the contract or as determined by repair expenses or other factors for consideration. Records in the log shall be maintained for the duration of the contract and turned over to the Government at completion of the contract. The maintenance and repair log as submitted by the Contractor will be electronically recorded and maintained by the Government in the permanent facility files. The information obtained from the maintenance and repair log will be used to schedule the required maintenance and repair work through Contractor efforts as appropriate and update real property records as necessary.
7. DOCUMENTATION OF MAINTENANCE AND REPAIR
7.1. ANNUAL REPORTS
The Contractor must provide actual dates of completed PMs and SOs since the previous annual report and a list of pending SOs and associated work plans (including work that does not have an assigned SO, i.e. pending subcontractor proposals, warranty, etc.) that have been identified by the CO/COR or the Contractor. The Contractor shall clearly designate if the pending SO was initiated by the Government (CO/COR) or the Contractor.
7.1.1. ANNUAL REPORT CONTENT
The Contractor must include the following in each annual report:
· Executive overview of the condition and work completed on all barriers
· Separate report sections for PM at each gate location
· Separate report section for each SO repair effort (if any)
· Dates, times, and locations of PM performed/SO repairs and when repairs were completed for barrier systems
· Description of parts/materials replaced, actual cost, and names of technicians performing the repairs
· Narrative describing deficiencies and problem areas that need corrective work
· Narrative of the equipment condition and recommendations for proactive minor and routine repair tasks intended to reduce unscheduled barrier downtime
· Maintenance, repair, inspection, and testing findings identified
· Maintenance and Repair Log and completed PM Checklist
· For equipment under warranty, identify any warranty issues that need to be addressed
· Minutes from In-briefs
· Minutes from Out-briefs
· Minutes of Monthly Project Meetings
· Telephone Call Log
· Operational Rate
· Supporting photographs, if requested by the Government.
8. SERVICE CALLS, SERVICE ORDERS, AND ADDITIONAL IN-SCOPE WORK
8.1. SERVICE CALL TYPES
Service Calls shall be separated into two (2) different categories: Emergency and Routine. The difference between Emergency and Routine is the on-site response time of six (6) hours for Emergency Service Calls vs. twenty-four (24) hours or by 1200 hours the next normal duty day for Routine Service Calls. The Government reserves the right to take emergency or routine actions necessary utilizing its own resources to correct any situation that can cause injury, death, or property damage, or impede traffic flow or base security.
8.1.1. EMERGENCY AND ROUTINE SERVICE CALLS
Upon official notification by the CO/COR via the Contractor Hotline or other means, the Contractor must have an appropriate Lead Technician contact the Government within four (4) hours to determine the scope of the problem and to attempt to resolve the situation over the telephone. If it is determined that the situation cannot be resolved via Telephone Support, the Contractor shall contact the CO/COR and request a Service Call approval to dispatch a Lead Technician to the site. The Contractor can request the CO/COR provide the notice to proceed by telephone, text, or e-mail. The Contractor must be proactive in pursuance of immediate repairs during Emergency/Routine Service Calls. For example, if the Contractor knows a GRAB barrier was deployed and the shear pins need replacement, the Lead Technician should travel to the Service Call prepared to make the requisite repairs with known spare parts already in-hand or in-transit.
8.1.2. EMERGENCY
The Service Call must be designated an emergency if a repair is required to correct a situation that can cause injury, death, or property damage, impedes traffic flow at an ACP (example, an AVB stuck in the upright position), or due to security threat levels.
Required Response Time: The Lead Technician will be on-site within six (6) hours from approval by the CO. Within six (6) hours from arrival on-site, the Lead Technician must complete the troubleshooting, make the needed minor repairs (NTE $50)] for parts per barrier per call) and/or system adjustments to return the barrier to operational status, or place the barrier into safe mode where traffic can operate over barriers safely until repairs can be completed. This is included in the FFP for Service Calls. If the barriers cannot be returned to operational status within six (6) hours] and under the $50 minor parts included in the FFP Service Call, the Contractor shall provide the CO/COR with a plan to repair before the Contractor leaves the site. The estimate and schedule for the proposed Service Order are required within forty-eight (48) hours unless otherwise negotiated by the CO.
8.1.3. ROUTINE
All other Service Calls shall be classified as Routine.
Required Response Time: The Lead Technician will be on-site within twenty-four (24) hours or by 1200 hours the next normal duty day starting from approval by the CO/COR. Within six (6) hours from arrival on-site, the Lead Technician shall complete the troubleshooting, make the needed minor repairs (NTE $50 for parts per barrier per call) and/or system adjustments to return the barrier to operational status, or place the barrier into safe mode where traffic can operate over barriers safely until repairs can be completed. This is included in the FFP for Service Calls. If the barriers cannot be returned to operational status within six (6) hours and under the $50 minor parts/call threshold included in the FFP Service Call, the Contractor shall provide the CO/COR with a plan to repair before the Contractor leaves the site. The estimate and schedule for the proposed Service Order are required within forty-eight (48) hours of the Service Call unless otherwise negotiated by the CO.
8.1.4 Alteration to Real Property
If the work being performed requires alterations to existing Real Property (e.g.: permanent installation of equipment, electrical work, digging, etc.) coordination with 5 CES via government provided AF Form 103 is required. Contractor will not proceed with such work until all signatures are obtained and approved by 5 CES Chief of Engineering flight. Contact info: (701) 723-4894
8.2. SERVICE ORDER
Once the qualified Lead Technician arrives on-site and determines the extent of the repair required, the Contractor shall notify the CO/COR of the scope and cost of the repairs. If the repairs cannot be made within the time (six (6) hours) or cost (NTE $50 for parts per barrier per call) limits of the Service Call per PWS Sections 8.1.2 and 8.1.3, the Contractor shall submit a SO for CO/COR evaluation and approval. The official repair SO document shall include the relevant facts and proposed costs for the situation (see PWS Appendix D).
The Contractor shall be proactive in resolving repairs for the SO. For example, if the Contractor knows a GRAB barrier was deployed and the cable spreaders were damaged and the shear pins need replacement, the Lead Technician should travel to the SO prepared to make the requisite repairs with known spare parts already in-hand or in-transit.
8.3. ADDITIONAL IN-SCOPE WORK
When Additional In-Scope Work is required, the CO may issue a modification (Standard Form 30) to the contract using the Additional In-Scope Work CLIN (X004). The COwill evaluate and approve a SO to execute the Additional In-Scope Work identified by the Contractor during scheduled PM or during the performance of a Service Call.
Additional In-Scope Work requests must be determined by the CO to be within the scope of the basic contract. All Additional In-Scope Work shall be authorized prior to performance of the work, and the price of such work must be determined to be fair and reasonable by the ordering CO.
8.3.1. ADDITIONAL IN-SCOPE WORK IDENTIFIED DURING PREVENTIVE MAINTENANCE AND SERVICE CALLS During performance of PM, or as a result of an Emergency/Routine Service Call, unexpected equipment failures in excess of the minor repair parts allowance may be encountered. In this scenario, the Contractor must notify the CO/COR immediately. The notification will include a written statement to identify recommended repairs and recommend corrective action along with a SO indicating the date of completion to make the repair to include labor, material, travel, and incidental costs to accomplish the work. The Contractor shall not continue with any of the additional work discovered unless the CO authorizes it. The additional work authorization must be in the form of a modification to the contract on a Standard Form 30 issued by the CO, using the appropriate Additional In-Scope Work CLIN (X004) and establishing a separate subcontract line item (SubCLIN) for each instance of additional work. All additional work requirements must be determined by the CO within the scope of the contract, and the price of the additional work must be determined to be fair and reasonable by the CO.
8.3.2. ADDITIONAL IN-SCOPE WORK/SERVICE ORDER INFORMATION
The Contractor shall submit a Statement of Work (SOW) and an itemized breakdown of the cost or pricing data which has sufficient enough detail to substantiate all costs proposed for the SO. The breakdown shall describe all repairs involved for the Additional In-Scope Work. The following information shall be included in all SOs (see PWS Appendix D):
· The longest lead time for parts (or services, if applicable) must be indicated on the first page. Authorization shall be requested for long lead items which have a delivery period in excess of two (2) weeks.
· A SOW that is sufficiently detailed such that the work in the estimates provided can be tied back to the scope of the contract. The detailed scope must be provided on the first page.
· Supporting photographs of deficiency being repaired (if applicable and if allowed).
· Identify the gate, lane (inbound or outbound), and priority of the work.
· Separate facilities tracking number for Additional In-Scope Work, if provided.
· Submit the facility request for maintenance on Air Force Form 332 Base Civil Engineer Work Request (http://static.e-publishing.af.mil/production/1/af_a4/form/af332/af332.pdf), if applicable.
· Provide the total cost for labor and material for the Additional In-Scope Work.
Material Pricing: Sufficient information must be provided for each SO material item to substantiate the item’s price. Manufacturer part numbers, key specifications, published catalog pricing, or product descriptions can be submitted to fulfill this requirement. In the case of proprietary equipment, the Contractor shall provide documentation that the prices provided have been charged on other contract numbers or on the General Services Administration’s (GSA) price lists. Pricing shall be considered valid for ninety (90) calendar days after the initial approval unless documentation from the Contractor is provided to verify a price increase has been implemented.
The Contractor must provide parts that are from the OEM or equal and fully compatible for use and do not void any applicable warranties. Replacement parts shall be COTS items when available and fully compatible with existing OEM systems and detailed in the quarterly report. Used or refurbished parts are acceptable if the Contractor’s proposal identified it as providing benefit to the Government.
Work hours, types of personnel performing the work (see PWS Section 3), and a description of the work to be performed shall be provided. The price breakdown shall include sufficient detail to permit an analysis of all costs associated with labor hours. Tasks shall be separated at the request of the Government if it is unclear as to where labor is allocated relative to the scope.
The SO shall be emailed to the ordering CO with the following subject line:
Contract Number, Service Order Number, Priority Level, and Site/Location
8.4. BARRIER SYSTEM OPERATIONAL RATES
Each AVB shall be operational at least seventy five percent (75%) of the time. Operational is defined as all barrier systems or crash beams being fully functional (Green or Yellow Rating) at the ACP. See Appendix F for ratings definitions for barrier systems and details on barrier ratings, which shall be used in the facility assessment. The operational rate is an annual measure beginning after the first instance of PM. Operational downtime shall begin once the Contractor is notified of the non-operational barrier.
Performance Standard and Acceptable Quality Level: ACP operational rate of seventy five percent (75%).
Example: An ACP that has a barrier system for the inbound and outbound lanes must have the barrier systems rated Green or Yellow at the same time, seventy five percent (75%) of the time, to meet this requirement.
8.5. PERFORMANCE METRICS
Performance of a service shall be evaluated to determine whether or not it meets the established performance threshold (see PWS Table 2). Re-performance is the preferred method of correcting any unacceptable performance.
TABLE 2: SERVICES SUMMARY
| SERVICE |
| PWS REFERENCE |
| PERFORMANCE STANDARD AND ACCEPTABLE QUALITY LEVEL |
| SURVEILLANCE METHOD |
| Barrier System Operational Rates |
| 1.2, 1.3, 4.3, 9.3 |
| 75% operational rate as described in PWS Section 9.3 |
| Review of Annual Reports and Periodic Surveillance |
| Full Preventive Maintenance (PM) |
| 1.3.1 |
| 100% performance of PM requirements |
| Review of Annual Reports and Periodic Surveillance |
| Contractor Hotline |
| 1.3.1.3 |
| 100% of calls responded to within the specified timeframe |
| Review of Annual Reports and Periodic Surveillance |
| Telephone Support |
| 1.3.1.4 |
| 100% of calls responded to within four (4) hours by qualified Lead Technician |
| Review of Quarterly Reports and Periodic Surveillance |
| Emergency/ Routine Service Call Repairs |
| 8.1 |
| 100% of Service Call repairs made within specified timeframe without a callback |
| Review of Annual Reports and Periodic Surveillance |
| Emergency/Routine Service Call Response |
| 8.1.2, 8.1.3 |
| 100% of Service Calls responded to within specified timeframe by qualified Lead Technician |
| Review of Annual Reports and Periodic Surveillance |
9. GENERAL, ADMINISTRATIVE, AND SECURITY INFORMATION
9.1. PUBLIC DISCLOSURES
The Contractor shall not make a public announcement or disclosure relative to information contained or developed under this contract, except as authorized by the CO.
9.2. HOURS OF OPERATION
Maintenance, and repair services are normally provided during non-peak hours and working days, excluding legal Federal and National holidays, but may be required to be performed during after hours, weekends, Federal and National holidays if required as determined by force protection or base leadership. Periodic inspections are normally performed on weekends, excluding legal Federal and national holidays. The Contractor shall coordinate the work schedule with the CO/COR identified in the contract.
9.3. WORK AREA
The Contractor shall at all times keep work areas free from any accumulation of debris, waste material, rubbish, tools, scaffolding, equipment, and materials. Upon completion of the job or when away from the work area, the Contractor shall leave the work area and its premises in a clean, neat, safe, and workmanlike condition. The Contractor is responsible for removal and proper disposal of all job-related waste material from the worksite. The Contractor shall be responsible for all work area, traffic barricades, and traffic flagging operations when required.
9.4. REPLACEMENT EQUIPMENT DISPOSITION
The disposition of all replaced equipment including batteries shall be coordinated with the CO/COR as identified in the contract. Unless the CO/COR states in writing that the replaced equipment shall be turned in to the CO/COR, the Contractor shall properly dispose of the equipment or materials off-base.
9.5. WARRANTY
The Contractor shall provide at least the same warranty terms, including offers of extended warranties, offered to the general public in customary commercial practice. At a minimum, the Contractor shall provide a one-year parts and labor warranty for all components installed during the performance of the contract. The warranty shall commence upon replacement of parts or system completion and acceptance. System acceptance is defined as approval by the CO/COR. After being notified of a problem with a component under warranty, the Contractor shall investigate the issue and respond to the CO/COR within twenty-four (24) hours, to include weekends. For warranty documentation, refer to PWS Sections 6.3 and 7.1.1.
9.6. PERFORMANCE OF SERVICES DURING CRISIS DECLARED BY THE NATIONAL COMMAND AUTHORITY Contractors providing services designated as essential by a Department of Defense Component are expected to use all means at their disposal to continue to provide such services, IAW the terms and conditions of the contract, during periods of crisis until appropriately released or evacuated by military authority. The services provided for by this contract are deemed mission-essential during crisis and emergencies and must continue normal operation.
9.7. CONTRACTOR MANPOWER REPORTING
The Contractor must report all Contractor labor hours (including Subcontractor labor hours) required for performance of services provided under this contract for the Air Force via a secure data collection site. The Contractor is required to completely fill in all required data fields using the System for Award Management (SAM) found at the following web address: https://sam.gov/content/entity-reporting. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data must be reported no later than October 31 of each calendar year of the contract. Contractors may direct questions to the SAM help desk.
9.8. GOVERNMENT DATA RIGHTS
The Government will retain rights to all documents, materials, electronic files, and configuration data produced under any resulting Contract. All documents and materials under any resulting contract will be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the CO. All materials supplied to the Government will be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.
9.9 Compliance
The contractor is required to comply with all Minot AFB security regulations and directives.
9.10. Base Access/Passes
The Contractor shall be responsible for obtaining all necessary passes, decals or other items required for access to the areas in which work will be performed. The Contractor shall request contractor passes through the CO/COR by providing the name, social security number, date of birth, work phone, and home phone of employees requiring passes on the contractor's company letterhead. Pass requests will be forwarded by the Contracting Officer to the 5th Security Forces Squadron Visitor’s Control Center for approval and issuance. Upon completion or termination of the contract or an individual’s release from employment, the contractor shall retrieve the identification issued above and surrender it to the 5th Security Forces Squadron Pass and Registration Section located in the Visitor Control Center.
9.111. Military Exercises.
Occasionally, Government forces will conduct various disaster or contingency exercises. Should the contractor be in an area subject to control, they shall immediately comply with the directions of Security Forces personnel. This may include cessation of work and immediate departure from the area. The contractor or their representative shall immediately inform the Contracting Officer/COR and await a clearance to return to the area under work. Disruption of work schedules shall be at no cost to the Government. These military exercises occur 5-10 times per year.
APPENDIX B: SAMPLE SCHEMATIC FORMAT, CONTROL LOGIC SIGNS AND SIGNALS
SHEET E1.04
APPENDIX C: REFERENCES
The following documents are incorporated into the PWS by reference. The Contractor is responsible for incorporating all procedures and policies prescribed by these documents into all work performed under this contract.
References Number Reference
PWS
URL
Federal Highway Administration Manual on Uniform Traffic Control Devices (MUTCD) 1.2 Federal Highway Administration Standards for Configuration and Reflectivity State Department of Transportation 1.2 National Electric Code (NFPA 70) 1.2, 3.6 American Welding Society (AWS) 1.2, 3.5 UFGS 34 75 13.13, Crash Rated Active Vehicle Barriers and Controls 1.2 https://wbdg.org/ffc/dod/unified-facilities-guide-specifications-ufgs UFC 4-022-01, Security Engineering: Entry Control Facilities/Access Control Points 1.2 https://wbdg.org/ffc/dod/unified-facilities-criteria-ufc UFC 4-022-02, Selection and Application of Vehicle Barriers 1.2 https://wbdg.org/ffc/dod/unified-facilities-criteria-ufc SDDCTEA Pamphlet 55-17 1.2 https://www.sddc.army.mil/sites/TEA/Fu nctions/SpecialAssistant/TrafficEngineeri ngBranch/Pages/pamphlets.aspx SDDCTEA Pamphlet 55-15 1.2 https://www.sddc.army.mil/sites/TEA/Fu nctions/SpecialAssistant/TrafficEngineeri ngBranch/Pages/pamphlets.aspx https://muctd.fhwa.dot.gov/index.htm https://muctd.fhwa.dot.gov/index.htm 1.2 https://www.dot.nd.gov https://nfpa.org/codes-and-standards https://www.aws.org
APPENDIX D: SERVICE ORDER TEMPLATE
APPENDIX E: PM EXAMPLE CHECKLIST ITEMS
Preventive Maintenance (PM) Checklist Items expected in the Operations and Maintenance (O&M) Plan: The Contractor shall develop and submit with their contract proposal a work plan that details the guidelines for maintenance and repair activities. This O&M work plan shall include detailed instructions on how PM checks and inspections will be performed and/or tested, how repairs will be affected, troubleshooting guidelines and procedures, and maintenance manuals used.
Services shall be performed quarterly unless otherwise noted in…
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