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This is a proprietary interest statement letter from Tecniplast USA Inc. to the VA Medical Center (VAMC) – Baltimore, dated September 14, 2026, responding to a request regarding sole source justification for equipment maintenance services.

Tecniplast USA asserts that sole source procurement is justified based on three primary factors: (1) proprietary parts and software requiring authorized Service Engineers with access to confidential documentation for proper identification and OEM parts procurement; (2) specialized software diagnostic and calibration tools that only Tecniplast-trained engineers can operate; and (3) safety and liability concerns, as unauthorized maintenance or repair activities may create dangerous operating conditions, compromise equipment integrity, and expose facility personnel and research animals to health and safety risks. The company emphasizes that customers are fully responsible for any issues arising from unauthorized maintenance activities. The letter is signed by Kyle Moser, Director of Service for Tecniplast USA, and provides the company's contact information located at 1345 Enterprise Drive, West Chester, PA 19380.

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TECNIPLAST USA Inc

Tecniplast USA Inc.

1345 Enterprise Drive | West Chester, PA 19380 Phone: 877-669-2243 | Fax: 484-875-0511 www.tecniplastgroup.com

September 14, 2026

VAMC – Baltimore 10 N Greene St 21201

RE: Tecniplast Service

Hello, In response to your request for a statement of “Proprietary Interest”:

Tecniplast equipment is designed, engineered, and manufactured in Italy utilizing proprietary parts and software. Our network of Authorized Service Engineers have been thoroughly trained and tested to ensure an expert level of service proficiency to properly maintain, diagnose, repair and calibrate your equipment.

Utilizing Tecniplast USA as a sole source provider for your maintenance service is essential for the following reasons:

• Proprietary parts procurement; Tecniplast authorized Service Engineers have access to confidential documentation to properly identify and order OEM parts.

• Tecniplast equipment requires specialized software diagnostic and calibration tools.

• Allowing non-authorized and non-qualified maintenance or repair activities can cause dangerous operating conditions resulting in equipment damage and compromising the overall health and safety of facility personnel. Customers are fully responsible for any issues that arise from the result of unauthorized maintenance or service activities.

We hope you value the importance of using Tecniplast qualified Service Engineers to provide the proper care and maintenance of your equipment, thereby helping to ensure the long-term health and safety of your facility and research animals.

Thank you, Kyle Moser Director of Service-Tecniplast USA

File details come from the government source that posted it. Updated .