VAMC _ Baltimore Proprietary Letter .pdf
PDF 136 KB Posted
- Solicitation number
- 36C24526Q0841
About this file
This is a proprietary interest statement letter from Tecniplast USA Inc. to the VA Medical Center (VAMC) in Baltimore, dated September 14, 2026. Tecniplast USA seeks to establish itself as the sole source provider for maintenance and service of Tecniplast equipment at the facility. The company manufactures its equipment in Italy using proprietary parts and software, with service provided through a network of Authorized Service Engineers who have undergone specialized training and testing.
Tecniplast USA justifies sole-source justification based on three primary factors: exclusive access to proprietary parts procurement through authorized engineers with confidential OEM identification documentation; requirement for specialized software diagnostic and calibration tools available only through Tecniplast; and safety concerns regarding unauthorized maintenance, which the company states can create dangerous operating conditions and equipment damage. The letter emphasizes that customers assume full responsibility for any issues resulting from unauthorized service activities. The company positions its qualified service engineers as essential to ensuring long-term health, safety, and equipment integrity for the facility and research animals.
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| File | Type | Posted |
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| 36C24526Q0841.docx | DOCX document |
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Text version
TECNIPLAST USA Inc
Tecniplast USA Inc.
1345 Enterprise Drive | West Chester, PA 19380 Phone: 877-669-2243 | Fax: 484-875-0511 www.tecniplastgroup.com
September 14, 2026
VAMC – Baltimore 10 N Greene St 21201
RE: Tecniplast Service
Hello, In response to your request for a statement of “Proprietary Interest”:
Tecniplast equipment is designed, engineered, and manufactured in Italy utilizing proprietary parts and software. Our network of Authorized Service Engineers have been thoroughly trained and tested to ensure an expert level of service proficiency to properly maintain, diagnose, repair and calibrate your equipment.
Utilizing Tecniplast USA as a sole source provider for your maintenance service is essential for the following reasons:
• Proprietary parts procurement; Tecniplast authorized Service Engineers have access to confidential documentation to properly identify and order OEM parts.
• Tecniplast equipment requires specialized software diagnostic and calibration tools.
• Allowing non-authorized and non-qualified maintenance or repair activities can cause dangerous operating conditions resulting in equipment damage and compromising the overall health and safety of facility personnel. Customers are fully responsible for any issues that arise from the result of unauthorized maintenance or service activities.
We hope you value the importance of using Tecniplast qualified Service Engineers to provide the proper care and maintenance of your equipment, thereby helping to ensure the long-term health and safety of your facility and research animals.
Thank you, Kyle Moser Director of Service-Tecniplast USA
File details come from the government source that posted it. Updated .