V3142115 - SOW 04-15-24.pdf

Procurement Request No. V3142115

STATEMENT OF WORK

Human Factors Locomotive Cab Simulator Software Support

Background The Volpe National Transportation Systems Center's (Volpe) conducts locomotive cab simulator research sponsored by the Federal Railroad Administration (FRA) (Volpe project #RR04AB20 AAK298). Volpe does this work using the FRA’s Cab Technology Integration Laboratory (CTIL), which is a locomotive cab simulator that runs Corys simulation software. As part of this research, the Volpe Center conducts activities such as programming simulations, collecting experimental data, and integrating 3rd party technologies into the simulated cab.

The FRA acquired the original locomotive cab simulator from Alion Sciences and Technology in 2010 after a competitive procurement. As a result of several challenges with the simulator that could not be adequately addressed by Alion, FRA procured a new software system from Corys three years later. In subsequent years, the CTIL expanded to include additional hardware and software purchases from Corys: two different simulated positive train control systems, one simulated energy management system, as well as a passenger control stand with the corresponding software needed to run the passenger train simulation.

Volpe requires a software maintenance support contract to facilitate Volpe staff in addressing questions and challenges related to using Corys software in the CTIL simulator. Such a contract would include addressing an existing issue with one of the Corys passenger simulation software functions that must be addressed immediately for an in-progress research project. Additionally, Volpe staff require assistance developing data interfaces to integrate 3rd party systems so they can be used with CTIL’s existing Corys simulation.

Objective

The objective is to acquire a Corys software support contract that would provide general software support, including remedy the existing issue with Corys’s passenger simulation software, and provide support for creating interfaces between 3rd party systems and the CTIL.

Procurement Request No. V3142115

Tasks

Task 1: Technical and Maintenance Software Support

The contractor shall provide software support. The deliverables for this task will be:

• Support shall be provided for help desk requests received by phone or email during regular business hours (i.e., 8 AM to 5 PM EST Monday through Friday, except national holidays).

• An initial site visit shall be provided, at no additional cost, at the beginning of the contract to identify and document any existing issues.

• Up to 20 hours of support shall be provided to facilitate the development of custom interfaces between third party applications and CTIL’s existing Corys software.

• The base support contract will be from contract inception for a period not to exceed 1 year. Three 1-year options shall be included that would continue the contract through 4/30/2028 if all three options were exercised.

Deliverables and Period of Performance

The period of performance for the base contract will begin on 05/01/2024. Three additional option years can bring the period of performance out to April 30, 2028. The deliverables are described below, including format and specific period of performance.

CLIN Task # Deliverable Deliverable Format Period of Performance 0100 1 Software Support As needed At award (start May 01, 2024) through April 30, 0200 1 Software Support (option, year 2; 12 months)

As needed May 01, 2025 through April 30, 2026

0300 1 Software Support (option, year 3; 12 months)

As needed May 01, 2026 through April 30, 2027

0400 1 Software Support (option, year 4; 12 months)

As needed May 01, 2027 through April 30, 2028

Points of Contact Gina Melnik gina.melnik@dot.gov 617-494-2629

Andrew Kendra andrew.kendra@dot.gov 617-494-2362 mailto:gina.melnik@dot.gov mailto:andrew.kendra@dot.gov