Upcoming_Sarasota_County_Solicitation_-_RFP_#262835RM_Customer_Identity_Verification_and_Credit_Check_Services.pdf

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Customer Identity Verification and Credit Check Services
Solicitation number
262835RM
Issued by
Sarasota County, Siesta Key CDP, Florida

About this file

This is a vendor notification email from Sarasota County, Florida's Procurement and Contracts Specialist regarding an upcoming Request for Proposals (RFP #262835RM) for customer identity verification and credit check services. The County seeks a qualified vendor to provide a utility-specific risk management platform for its Public Utilities department, with core deliverables including applicant screening for fraudulent activity, credit report generation, security deposit determination, bad debt prevention, debt recovery and collection services, Red Flags Rule compliance support, and seamless integration with the County's Customer Information System (UMAX) via API and SFTP. The solicitation was posted on March 16, 2026, with proposals due April 10, 2026. Short-listed proposers should prepare for presentations and/or interviews in Sarasota, Florida or virtually at the County's discretion; presentations are required if estimated annual costs exceed $350,000. The anticipated initial contract term is three years, with submissions made through the OpenGov Procurement portal at no cost to vendors.

Proposers must submit itemized pricing including per transaction or per report pricing, monthly or recurring access fees, and any regulatory recovery or passthrough fees, with monthly invoicing required. Vendors must demonstrate experience providing utility-specific credit reporting and fraud prevention systems to governmental or municipal utility clients, with preference given to those with UMAX system experience. All contractors must comply with the Fair Credit Reporting Act (FCRA), Gramm-Leach-Bliley Act (GLBA), Drivers Privacy Protection Act (DPPA), Equal Credit Opportunity Act (ECOA), and applicable state consumer credit reporting laws, and must maintain comprehensive written information security programs. Insurance requirements include Workers' Compensation with $500,000 minimum employers liability, Commercial General Liability of $1,000,000 per occurrence and $2,000,000 aggregate, and Professional Liability or Errors & Omissions coverage of $1,000,000 per claim/occurrence. Local and American business preferences do not apply due to grant funding requirements. Known industry vendors identified in the notification include Privin, Online IS, Socure, Trulioo, and IDmerit; no specific budget range or incumbent contractor is disclosed.

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From: Robert Morandi To: Robert Morandi Bcc: "info@privin.net"; "smunn@onlineis.com"; "salesinfo@socure.com"; "info@trulioo.com"; "inquiry@idmerit.com" Subject: Upcoming Sarasota County Solicitation - RFP #262835RM Customer Identity Verification and Credit Check Services Date: Thursday, March 12, 2026 10:54:00 AM

Greetings, Sarasota County will be releasing a solicitation on OpenGov Procurement for identity verification and credit check services in the upcoming days. We are reaching out to you as a known vendor to make you aware of the upcoming opportunity. We encourage you to visit OpenGov Procurement to review the solicitation.

This solicitation is an Request for Proposals.

To participate in any Sarasota County solicitation, you will need to register with OpenGov Procurement. Once registered, please “subscribe” to the Sarasota County Procurement Portal to receive notifications for Sarasota County solicitations. There is never a fee to participate in Sarasota County solicitations in OpenGov Procurement.

Please read the OpenGov Procurement Vendor Guide for more information on how to set up your account or manage notifications on postings of solicitations. If you have questions pertaining to registration or technical questions relating to the use of OpenGov you may contact their help desk using the blue chat bubble in the bottom right corner of the screen or email them at procurement-support@opengov.com.

Once a solicitation is active, if you have any questions pertaining to that solicitation, please submit those questions via the OpenGov Procurement Q&A.

Thank you for your interest in doing business with Sarasota County and have a wonderful day.

Robert Morandi United States Marine Corps Veteran Procurement and Contracts Specialist Financial Management

o. 941-861-5161 1001 Sarasota Center Blvd., Sarasota, Florida 34240 www.scgov.net

All email sent to and from Sarasota County Government is subject to the public record laws of the State of Florida.

To learn more about Florida's Sunshine Law, click here.

mailto:rmorandi@scgov.net mailto:rmorandi@scgov.net mailto:info@privin.net mailto:smunn@onlineis.com mailto:salesinfo@socure.com mailto:info@trulioo.com mailto:inquiry@idmerit.com https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fprocurement.opengov.com%2Fsignup&data=05%7C02%7Crmorandi%40scgov.net%7C2f6123de3ad244890d2708ddf6ea4a6e%7C9ac90fa4ea4648d79114bbf2fc554d0e%7C0%7C0%7C638938208320136082%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=CfOAGI8ynuvLkc3TIMiHs4q%2BEBshQFV9doUw9uk%2BZeg%3D&reserved=0 https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fprocurement.opengov.com%2Fsignup&data=05%7C02%7Crmorandi%40scgov.net%7C2f6123de3ad244890d2708ddf6ea4a6e%7C9ac90fa4ea4648d79114bbf2fc554d0e%7C0%7C0%7C638938208320136082%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=CfOAGI8ynuvLkc3TIMiHs4q%2BEBshQFV9doUw9uk%2BZeg%3D&reserved=0 https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fprocurement.opengov.com%2Fportal%2Fscgov&data=05%7C02%7Crmorandi%40scgov.net%7C2f6123de3ad244890d2708ddf6ea4a6e%7C9ac90fa4ea4648d79114bbf2fc554d0e%7C0%7C0%7C638938208320149803%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=UTSk6jvYfL9gZH%2FLDxJfc2%2Bd0EQXYPKBMoLrCFvdvJc%3D&reserved=0 https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fhelp.procurement.opengov.com%2Fen%2Fcollections%2F1392366-vendor-guides&data=05%7C02%7Crmorandi%40scgov.net%7C2f6123de3ad244890d2708ddf6ea4a6e%7C9ac90fa4ea4648d79114bbf2fc554d0e%7C0%7C0%7C638938208320162691%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=uD%2BscGD3TQAsqQdWTeqBHrhXQs42ns7xQOIaj8AW2vI%3D&reserved=0 mailto:procurement-support@opengov.com mailto:procurement-support@opengov.com https://scgov.net/ https://www.myfloridalegal.com/open-government/frequently-asked-questions

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