Unit Customer Comment Form.pdf
PDF 259 KB Posted
- Attached to
- MCoE Heavy Equipment Transport
- Solicitation number
- W911SF-23-R-0005
About this file
This document contains a request for proposal and customer comment form related to heavy equipment transport services. The Army Materiel Command Mission and Installation Contracting Command at Fort Eustis is soliciting proposals for heavy equipment transport services to be provided at Fort Benning, Georgia in accordance with the attached performance work statement. The contract will be awarded as a single award to the offeror that can fulfill all requirements. The NAICS code for this opportunity is 484220 for Specialized Freight Trucking, Local. This is a small business set aside with a size standard of $27.5 million. Proposals are due by the date and time specified with any technical questions due by December 14th. The customer comment form collects feedback on courtesy, professionalism, timeliness, cooperation and satisfaction regarding heavy equipment transport services on a scale of one to five, and includes an area for comments and the option to provide the name of an employee who provided exceptional service.
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Text version
CONTRACTOR CUSTOMER COMMENT & RATING FORM:
Company’s Name Heavy Equipment Transport Operations Fort
Benning, Georgia 000-000-0000
CUSTOMER COMMENT & RATING FORM
Our goal is to serve your need in the most efficient, effective, and safest manner possible. Your comments will assist our company to better understand how we are meeting your needs.
Please take a moment of your time to answer the following questions by placing an "x" in the appropriate box.
Date:
QUESTIONNAIRE
Poor 2 3 4
Fair Average Good
Excellent
1 The courtesy of Company’s Name
2 Professionalism and willingness to serve the customer
3 Timeliness of service
4 Staff cooperation to work with the customer
6 Satisfaction of services rendered
7 Overall experience with Company’s Name/Staff
Other Comments: (Company Name) encourage you to identify any of our employees who have provided you with exceptional service so that we may recognize their efforts and provide examples of excellence.
If you would like a response or would like to speak with a member of management from C o m p a n y ’ s N a m e , please provide your name, unit and daytime telephone number.
Name Unit Phone Number
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