UN2O - Draft Statement of Work (Dec 2025).pdf

ATTACHMENT A

UNIFIED NETWORK AND NAVIGATION OPERATIONS (UN2O)

STATEMENT OF WORK (SOW)

December 2025

Table of Contents

1.0 INTRODUCTION

2.0 SCOPE

3.0 REQUIREMENTS

4.0 MANAGEMENT

5.0 SECURITY

6.0 SYSTEMS ARCHITECTURE AND ENGINEERING

7.0 SPECIAL STUDIES AND INITIATIVES

8.0 INTEGRATION AND TEST

9.0 OPERATIONS

10.0 CONTINUITY OF OPERATIONS PLANNING (COOP)

11.0 MAINTENANCE

12.0 SUSTAINING ENGINEERING

13.0 FACILITIES

14.0 APPENDICES

APPENDIX A. DEFINITIONS

1.0 Introduction

The Space Communications and Navigation (SCaN) program is responsible for and manages NASA’s communications and navigation capabilities to enable scientific discovery and space exploration. Currently these capabilities are provided through the Near Space Network (NSN) project managed by the Goddard Space Flight Center (GSFC) and the Deep Space Network (DSN) project managed by the Jet Propulsion Lab (JPL). SCaN is evolving their management and operational structure to form an integrated network operations team. Together as a cohesive team, the Program Office and the NSN and DSN projects will provide reliable, efficient, and innovative communication and navigation network services that connect the mission operations team to their spacecraft, a vital link that enables mission success. Missions supported include NASA human spaceflight and scientific programs, non-NASA government agencies, commercial companies, and international partners. The SCaN network will continue to evolve through an increasing use of commercial services across the Earth, lunar, and Mars domains; however, not all capabilities will be fully commercialized. Certain mission-critical functions—particularly within the Deep Space Network (DSN)— will continue to rely on government-owned systems where necessary to ensure performance, resilience, and global coverage. SCaN will pursue the right balance of government and commercial capabilities to efficiently leverage available industry services while sustaining essential government infrastructure.

SCaN is seeking contract support to provide operations, maintenance, and sustainment for the existing networks as they transition and integrate new capabilities. This contract will include support for two areas:

(1) NSN and (2) DSN operations within the continental United States (e.g., Goldstone) as well as selected DSN global logistics activities needed to coordinate with the worldwide DSN footprint. The contractor will play a key role in enabling SCaN’s continued evolution toward a more reliable, efficient, and innovative network

As a single combined end-to-end network, the NSN provides communication and navigation services for missions in the near-space region (defined as zero to two million kilometers above the Earth’s surface) and the DSN provides communication and navigation services for the deep space region (beyond two million kilometers) through a combination of commercial and government space communication infrastructure around the globe and on orbit. The NSN leverages broad capabilities on behalf of its customer missions to offer cost-effective, proficient, and secure services. The NSN and DSN projects operates these networks continuously, 24 hours a day, 7 days a week, providing telemetry, tracking, and commanding (TT&C), high-rate data downlink, and radiometric tracking services through a constellation of Space Relay (SR), Direct-to- Earth (DTE) communications via a global network of NASA and commercial ground stations.

2.0 Scope

2.1 Overview

This contract SOW describes the functions that are needed to support a network. The contract is Indefinite Delivery Indefinite Quantity (IDIQ), and task orders will be created for network support within the framework of the functions defined in this contract SOW. The following networks are envisioned to be supported under this contract

• The SCaN One Network – o Deep Space Network (DSN) o Near Space Network (NSN) o Cross-Cutting Network Management

• NASA Space Geodesy Network (NSGN)

2.2 The SCaN One Network

The SCaN One Network provides missions with an integrated ability to communicate and navigate services for their deep space and near-earth missions. There is a region of overlap for support and SCaN selects the optimal support for each mission based on mission requirements and resources available.

2.2.1 DSN

The DSN is comprised of a central management and support function, three global deep space communications complexes (DSCC) strategically placed around the globe to permit constant communication with spacecraft as the Earth rotates and a test function adjacent to the NASA launch complex at KSC. JPL will perform a key role in providing subject matter expertise in all aspects of the DSN work. The DSN locations include:

• Pasadena, CA USA, Central management and support (as applicable)

• Monrovia, CA USA, Global logistics and operations support (Partially in scope of this contract)

• Goldstone, CA, USA DSCC (In scope of this contract) o Four 34-meter Beam Wave guide antennas o One 70-meter Antenna o Signal Processing Center o Power plant (including Uninterruptible Power System and Generators)

• Madrid, Spain DSCC (Operations and Maintenance currently obtained through international agreement and contract)

• Canberra, Australia DSCC (Operations and Maintenance currently obtained through international agreement and contract)

• Merritt Island, FL, USA MIL-71

Each of the three complexes is responsible for the management of the full DSN communication network through NASA’s Follow the Sun Operations (FtSO). FtSO was instituted to allow a single Deep Space Communications Complex (DSCC) to monitor and control all connections in the DSN during its location’s daylight hours. Each complex is therefore only primarily responsible for day prime shift operations support, with a skeleton crew maintained during off-prime hours to monitor the site and provide support to the primary complex in charge.

Additional information on the locations supported can be found at: https://www.gdscc.nasa.gov/

2.2.2 NSN

The NSN is comprised of a Space Relay (SR) Service (previously known as the Space Network) and a Direct to Earth (DTE) Service (previously known as the Near-Earth Network).

Central management and support for the NSN is located at GSFC, Greenbelt, MD.

2.2.2.1 Space Relay Service

The flight segment includes the Tracking and Data Relay Satellites (TDRS). The constellation is positioned in geosynchronous orbit spaced around the globe in the Atlantic Ocean Region (AOR), the Pacific Ocean Region (POR) and the Indian Ocean Region (IOR). The constellation is complete and evolves over time as spacecraft age and are moved to new orbit positions.

https://www.gdscc.nasa.gov/

Presently it includes:

• 1st generation: Flight 3 (F3) (in storage), F5 (in storage) F6 (active), and F7 (active)

• 2nd generation: F8 (active)

• 3rd generation: F11 (active), F12 (active), and F13 (active)

The ground segment includes operation, maintenance and sustainment of four ground stations and several remote support sites. Operations are managed from the Second TDRS Ground Terminal (STGT).

The four SR ground stations are located at:

• White Sands Complex (WSC) (2 stations, STGT and White Sands Ground Terminal (WSGT)) – Las Cruces, NM

• Guam Remote Station (GRS) - Guam

• Blossom Point Remote Station (BPRS) - La Plata, MD

Remote support locations:

• Australia TDRS Facility, Yatharagga, Australia

• Bilateration Ranging Transponder System, (Alice Springs, Australia (ALS)), White Sands Test Facility

(WSTF)

• Guam, Pacific Ocean (GRGT)

• Blue Mesa, NM

The SR is in process of adding commercial service providers for which NASA will administer the contract.

2.2.2.2 Direct to Earth Service

The direct-to-earth (DTE) communications and tracking network that provides TT&C, high-rate data acquisition downlink, and radiometric tracking services.

The DTE service operates and maintains antenna systems located at:

• Wallops Ground Station - Wallops Island, VA

• McMurdo Ground Station – McMurdo, Antarctica

• White Sands 1 Antenna - Las Cruces, NM

• Alaska Ground Station - Fairbanks, AK

• Kennedy Uplink Station – KSC, FL

• Ponce de Leon Station - Ponce Inlet, FL

The DTE Service has a 25-year success of using commercial service providers for which NASA now administers the contract. Increases in support are planned.

2.2.2.3 Cross-Cutting Network Management

SCaN seeks to evolve toward common network management systems, tools and processes to reduce cost, provide a standardize interface experience for missions and to more effectively manage the networks. The contractor is chartered with bringing forth ideas to continuously improve the methods of operations, maintenance and sustainment of the NASA assets and optimizing processes and tools common to all network providers to increase reliability and efficiency. The contractor will do this in coordination with the changes planned by SCaN. The contractor will be responsible for integrating new missions, new providers and new services, processes and tools into the SCaN One Network and will track key performance indicators on network performance.

2.3 NASA Space Geodesy Network (NSGN)

The NASA Space Geodesy Project (SGP) manages the NSGN which is comprised of legacy and next generation assets that support the global geodetic infrastructure. NASA's SGP encompasses the development, deployment, operation, and maintenance of a global network of space geodetic observatories consisting of geodetic and associated instruments, a data collection and transfer system, analysis, and the public dissemination of data products required to maintain a stable terrestrial reference system, measure the Earth Orientation Parameters, and support NASA’s missions and the scientific community. The SGP contributes to the global infrastructure through the deployment, operation, and maintenance of the NSGN including collocated Very Long Baseline Interferometry (VLBI), Satellite Laser Ranging (SLR), Global Navigation Satellite Systems (GNSS), and Doppler Orbitography and Radio positioning Integrated by Satellite (DORIS) stations.

Additional information on the locations supported can be found at: SGP: NASA's Space Geodesy Network

3.0 Requirements

3.1 This contract Statement of Work (SOW) identifies all potential work required to support continuous operations, maintenance, and sustainment of the networks and their evolution toward a future architectural vision.

3.2 Government issued task orders will define the specific work to be performed for the network, including the requirements to be met, the standards(s) of performance, required deliverables or output, government furnished property or information, and specific applicable documents.

****NOTE******

A portion of the contract SOW items will continue to be performed by JPL and will not be assigned through this contract and task order. This will be clarified when the representative task orders are released in the Draft RFP.

4.0 Management

The contractor shall:

4.1 Perform program management functions, including technical, cost, schedule and risk management necessary to manage the work, employ proven and effective management systems, integrated approach, identifying opportunities for efficiencies.

4.2 Supply qualified workforce with training, certification, experience, educational attainments, and security clearances as required.

4.3 Develop and submit Task Implementation Plans including Work Breakdown Structure (WBS) and cost proposals for Task Orders issued by the Government through the NASA Task Order Management System (TOMS).

https://space-geodesy.nasa.gov/NSGN/sites/sites.html

4.4 Develop, compile, prepare, and deliver Technical Memorandum (TM) defined weekly (optional), monthly, quarterly, and annual reports, reviews, presentations, and meetings, providing status, clarification, risks, challenges, issues, and concerns.

4.5 Provide automated reporting of contractor progress, network health, network Discrepancy Reports

(DR), weekly status, monthly status, network metrics, etc. (e.g., JIRA boards or automated metrics collection) to support weekly, monthly, quarterly, and annual reports, reviews, presentations, and meetings.

4.6 Provide and maintain a financial management system for planning, tracking, accumulating, and reporting contract costs and providing other financial support required to meet cost reporting, billing, and disclosure requirements.

4.7 Perform configuration management control and document the configuration of all operational systems in accordance with the Configuration Management Plan (MGT-09). The configuration of underlying layers of hardware, operating systems, applications, scripts, settings, and tailoring shall be similar across all Scan One Network systems to facilitate reuse and eliminate duplication.

Generate and deliver configuration change summary reports.

4.8 Support NASA audits and assessments including but not limited to, Inspector General, IT security, health & safety, International Organization for Standardization (ISO), property.

4.9 Provide, implement, and maintain processes to ensure that the networks and services are available and operating to the required performance and security levels.

4.10 Develop, maintain, and report technical performance metrics which effectively measure the level of performance in execution of the SOW.

4.11 Provide performance metrics which correlate to the Network Proficiency, Availability requirement and additional network operations metrics as requested. Include SR, DTE and NASA Commercial Service Providers.

4.12 Implement and maintain an Environmental Management System (EMS) that complies with all applicable international, Federal, state, and local environmental requirements, environmental Executive Orders, NASA Procedural Requirements, and GSFC environmental directives, procedures, and policies.

4.13 Submit to the appropriate environmental regulatory agencies any required official correspondence

(e.g., permits/permit applications, negotiated agreements, and requests for information to/from regulatory agencies).

4.14 Develop, implement, and maintain Continuity of Operations Planning (COOP) and Emergency

Preparedness and Disaster Recovery Plans for facilities.

4.15 Prepare and present root cause and corrective action, failure investigation, and mishap investigation reviews to the Government and respond to Action Items.

4.16 Support NASA services provided by the Government for NASA employees issued Personal Identity

Verification (PIV) Cards (badges) for computer systems directly connected to a NASA network using NASA Internet Protocol (IP) addresses. Change this to: Use official NASA.gov email to communicate with the Government on all matters pertaining to O&M, contract deliverables, and other non-contractual business that is managed using the TOMS system.

4.17 Deliver documentation developed under the contract to NASA provisioned online systems (e.g., TDMS, TEAMS, box, SharePoint).

4.18 Secure Public Web Services adhering to current National Institute of Standards and Technology @(NIST) guidelines.

4.19 Comply with Federal and NASA export control regulations including International Traffic in Arms

Regulations (ITAR), Export Administration Regulations (EAR) and NASA Export Control Program.

4.20 Control and manage Controlled Unclassified Information (CUI) in accordance with current NASA procedures and policies.

4.21 Comply with software application and code development per applicable NASA policies and procedures.

4.22 Provide the office administration functions necessary to support the management of the networks.

4.23 Comply with NASA Procedural Requirements for any NASA real property transactions (any use of land or buildings).

4.24 Procure all technologies in accordance with Committee on National Security Systems Policy

(CNSSP) No. 11, "National Policy Governing the Acquisition of Information Assurance and IA-Enabled Information Technology Products."

4.25 Produce, control, and maintain contract documentation in accordance with the Data Requirements

Descriptions (DRDs) and the Data Requirements List (DRL). All data shall be prepared, maintained, and delivered to NASA in accordance with the requirements of the task order SOWs and Contract Data Requirements List (CDRL).

4.26 Provide financial and technical detailed reporting for customers.

4.27 Conduct all work in compliance with laws, regulations, policies, procedures, and the terms and conditions of the contract.

4.28 Continuously improve the methods of operations, maintenance and sustainment of the NASA assets and optimizing processes and tools common to all network providers to increase reliability and efficiency. The contractor will do this in coordination with the changes planned by the NASA project.

5.0 Security

The contractors shall:

5.1 Perform physical, personnel, operations, communications, information, and information technology security functions for space and ground systems in accordance applicable Federal, NASA and GSFC regulations, policies, procedures, standards, and guidelines and the Contract Security Classification Specification (Attachment M, Form DD 254), ensure the system is properly secure and managed without incidents.

5.2 On a contingency basis, provide physical security services that require personnel certified as Security Police Officers with Federal Arrest Authority

5.3 Establish effective and comprehensive Communications Security (COMSEC), Personnel Security (PERSEC), Physical Security (PHYSEC), Operations Security (OPSEC), Information Security (INFOSEC), and IT security programs.

5.4 Ensure all facets of operations meet IT and COMSEC current requirements and are responsive to future changes.

6.0 Systems Architecture and Engineering

6.1 Define and maintain the operational systems architecture for the network. The contractor shall analyze proposed changes and provide concepts, architecture domains and views, roadmaps and plans for modernization, enhancement, evolution, and sustainment of new and existing systems that support current and future architectures. This systems architecture work shall include the identification and evaluation of technologies, standards, and concepts which may be incorporated into the network systems to enhance network performance and provide additional capabilities.

6.2 Perform work involving all phases of the systems engineering lifecycle including studies, technology evaluations, prototyping, customer planning, concept development, requirements definition, design, verification, validation, and transition to operations.

6.3 Perform communication and navigation engineering analyses and shall perform network loading analyses.

6.4 Perform Electromagnetic Spectrum Management (ESM) engineering analyses and per provide technical recommendations and documentation for local, national, and international spectrum matters.

6.5 Manage all aspects of government-provided IT systems including planning, acquisition, integration, security, maintenance, sustainment, and remediation.

6.6 Conduct formal systems configuration management.

6.7 Ensure a solid baseline of specifications, processes, and procedures are in place and are consistently applied to support all lifecycle phases including systems transitioning into operations, day-to-day mission success and future evolutionary planning.

7.0 Special Studies and Initiatives

7.1 Conduct studies on the continuous improvement of the network and new capabilities. This may include the following: analyze and assess needs, conduct trade studies, create operational concepts, derive and control requirements, develop preliminary and detailed designs, implement and/or procure hardware, software, and firmware components, integrate subsystems and elements, conduct tests and inspections, verify and validate requirements, generate operational and maintenance documentation, and transition systems to operations.

8.0 Integration and Test

8.1 Integrate and test new missions and changes to network services including those provided by commercial service providers, partner service providers, and the Contractor, to provide the complete set of communications and tracking services required by customer missions.

8.2 Assess and document new mission support requirements and identify new or mission-unique service capabilities or configurations.

8.3 Conduct interface compatibility analysis and testing to verify and validate that customer mission interfaces are compatible with network interfaces.

8.4 Conduct integrated networks testing to validate and verify new customer requirements for services from the integrated networks.

8.5 Integrate, test, verify, validate, and transition to operations configuration changes, upgrades, enhancements, interface changes, and new customer data flows.

8.6 Operate, maintain and sustain systems used for testing and simulation.

9.0 Operations

9.1 Operate networks proficiently and efficiently as specified in the Task Orders.

9.2 Safely and securely operate the TDRS spacecraft and network ground systems to provide communications and tracking services to maximize their potential lifetime.

9.3 Schedule services and observations, configure and monitor systems, identify and address discrepancies, and generate operational reports.

9.4 Manage government property and provide logistical services.

9.5 Provide computing, local area network, administrative, and library services.

9.6 Ensure the reliability, availability, and maintainability of operations and mission data delivery.

10.0 Continuity of Operations Planning (COOP)

10.1 Manage network systems and facilities to ensure continuity of operations in accordance with:

a. NASA Procedural Directive (NPD) 1040.4C: NASA Continuity of Operations (COOP).

b. NASA Procedural Requirements (NPR) 1040.1: NASA Continuity of Operations (COOP)

Planning Procedural Requirements. (Revalidated with Change 3, 9/13/2012)

10.2 Implement, maintain, and deliver updates to the SCaN One Network continuity of operations plan.

10.3 Implement, maintain, and deliver updates to the Emergency Preparedness and Disaster Recovery

Plan.

10.4 Support any required resolution of unusual or emergency situations.

10.5 Assist NASA in preparation for, rehearsal of, or in response to emergencies. Obligations under this requirement shall only arise when one or more of the criteria in Federal Acquisition Regulation (FAR) 18.001, enabling NASA to utilize “Emergency Acquisition Flexibilities,” are met.

11.0 Maintenance

11.1 Maintain space and ground systems in accordance with the task orders.

11.2 Maintain custom and Commercial Off-The-Shelf (COTS) software, firmware, hardware, and mechanical components.

11.3 Perform preventative and corrective maintenance to meet contract performance requirements and retain government property value.

11.4 Calibrate test equipment.

12.0 Sustaining Engineering

12.1 Perform sustaining engineering for space and ground systems in order to meet customer needs, achieve contract performance requirements, and minimize lifecycle costs.

12.2 Perform space systems sustaining engineering including monitoring spacecraft telemetry, tracking parameter trends, assessing the health of spacecraft systems, supporting anomaly resolution, planning constellation configurations, and planning end of mission activities.

12.3 Perform ground systems sustaining engineering including identifying, evaluating, planning, designing, and implementing system and configuration changes needed to sustain system operations.

12.4 Implement a discrepancy reporting and tracking process and systems configuration management process.

12.5 Provide sustainability plan for all systems.

13.0 Facilities

13.1 Operate and/or maintain ground system facilities including buildings, grounds, antennas, heating, ventilation, and air conditioning (HVAC) systems, electrical power plants, uninterruptable power systems, vehicles, mechanical systems, locks, plumbing, environmental systems, lighting systems, supervisory control and data acquisition systems, security systems, and fire protection systems.

13.2 Coordinate with facility host organizations to ensure compliance with local requirements and plan for host organization driven changes.

13.3 Provide custodial services and utilities at ground system sites.

13.4 Provide Architect-Engineer (A&E) services in support of Construction of Facilities projects including preliminary engineering reports, design packages, minor and major construction, modification/rehabilitation construction, and repair construction. These services shall include safety, reliability, and maintainability studies, engineering, project management, construction, supervision, inspection, documentation, commissioning, training, activation, and validation.

13.5 Conduct Environmental Baseline Survey.

13.6 Outfit facilities with workstations, equipment, signage, and materials required for the facility to be fully functional in support of personnel and equipment.

13.7 Safely and efficiently operate, maintain, modify, design, and build facilities.

13.8 Implement and maintain a property management system approved by a delegated NASA property administrator.

13.9 Maintain accurate accountability of government property

13.10 Provide logistics services in support of maintenance activities at the facilities, stations and other remote locations as required.

13.11 Maintain all government-furnished resources to ensure continued service delivery at required performance levels and reasonable retention of government property value.

14.0 Appendices

Appendix A. Definitions

The following terms and definitions are used throughout this contract.

The term “applicable documents” denotes Government prepared and controlled documents and industry standards documents that levy requirements on the Contractor. the comply with the documents.

The term “reference documents” denotes documents that amplify or clarify the information presented in this document, and the Contractor is not required to meet any requirements listed within these documents.

The term “CDRL” refers to the Contract Deliverable Requirements List. A specific deliverable on that list will be identified by reference that begins with the phrase “CDRL-” and will be followed by a CDRL identifier. A specific CDRL referenced within the requirement or statement will have an associated Data Requirements Document (DRD) that specifies the requirements for that particular

CDRL.

The term “DRD-” will be followed by an identifier and is a Data Requirements Document that specifies the requirements for the content and delivery of the associated CDRL.

The term “shall” designate a requirement. The terms “will” and “is” designate statements of fact.

The term “(TBS)” is an acronym for “to be supplied” and identifies missing or incomplete information, values, or data needed to fulfill a requirement.

The term “(TBD)” is an acronym for “to be determined” and identifies a missing requirement.

The terms “Government” and “Government personnel” means Federal Government employees.

The term “Government representatives” means Federal Government employees and support contractors.

The term “support contractors” means Government Federally Funded Research and Development Centers (FFRDC) and Systems Engineering and Technical Assistance (SETA) support contractors.

The term “On-Site” refers to work being performed on Government-owned facilities.

The term “Off-Site” refers to work being performed on Contractor and non-Government facilities.

The term “Mission” refers to a user mission platform/system that utilizes communication and navigation services.

The term “Customer” refers to any entity requiring communications and navigation services.

The term “Mission Support” refers to the nominal/routine activities, processes and procedures required to provide service to a mission.

The use of the term “Electromagnetic Spectrum” instead of “Radio Frequency” (RF) or “Optical” in reference to communication science and technologies is intended to broaden the potential for use of other spectrum in addition to the traditional frequencies.

• Preventive maintenance – activities to prevent errors, problems or failures before they occur

• Corrective maintenance – fixes needed as a result of system discrepancies