TowFLEXX - Performance Work Statement (PWS) - revision 23AUG2024.pdf

PERFORMANCE WORK STATEMENT (PWS)

51st Maintenance Group (MXG)

23 August 2024

Part 1

General Information

1. GENERAL: This is a non-personal services contract to provide servicing and maintenance of the 51st

Maintenance Group (51 MXG) Government owned TowFLEXX Series 5 fleet of remote tow vehicles.

The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the

Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform maintenance and servicing of TowFLEXX remote tow vehicles as defined in this

Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2 Background: The 51 MXG owns a fleet of 14 TowFLEXX series 5 remote tow vehicles manufactured by TowFLEXX Inc. The vehicles assist in aircraft tow operations, and greatly reduce personnel and time requirements needed to tow aircraft. These were procured in 2018 and have required various servicing and maintenance actions to keep them fully operational.

1.3 Objectives: Enter into a contract agreement with a certified TowFLEXX maintenance provider to provide maintenance and upkeep of the U.S. Air Force’s existing fleet of equipment on Osan Air Base in accordance with the manufacturer’s agreement and extend the lifespan of the same equipment.

1.4 Scope: The contractor shall accomplish an annual service inspection onsite at Osan Air Base, South

Korea and the inspection will be performed either by TowFLEXX or a certified Servicing Company of

TowFLEXX. Any components or parts that have experience massive corrosion, beyond purely cosmetic corrosion, shall be replaced during the onsite inspection. Cosmetic corrosion is that which does not cause any mechanical or structural degradation.

1.5 Period of Performance: The period of performance shall be 1 year with 4 option years.

Base Period:15 Sep 2024 - 14 Sep 2025

Option Year 1: 15 Sep 2025 – 14 Sep 2026

Option Year 2: 15 Sep 2026 – 14 Sep 2027

Option Year 3: 15 Sep 2027 – 14 Sep 2028

Option Year 4: 15 Sep 2028 – 14 Sep 2029

1.6 General Information

1.6.1 Quality Control: IAW standard commercial practices.

1.6.2 Place of Performance: The work to be performed under this contract will be performed at Osan Air

Base, South Korea.

1.6.3 Lock Combinations: The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations.

1.6.4 Special Qualifications: Must be a Certified TowFLEXX Service Provider.

1.6.5 Contracting Officer Representative (COR): The COR will be identified by a separate letter. The

COR monitors all technical aspects of the contract and assists in contract administration. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. The COR is authorized to perform the following functions:

(1) Assure that the Contractor performs the technical requirements of the contract

(2) Perform inspections necessary in connection with contract performance

(3) Maintain written and oral communications with the Contractor concerning technical aspects of the contract

(4) Issue written interpretations of technical requirements, including Government drawings, designs, specifications

(5) Monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies

(6) Coordinate availability of government furnished property and provide site entry of Contractor personnel

1.6.6 Key Personnel: The Contractor shall provide a Point of Contact (POC) who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the Contractor when the manager is absent shall be designated in writing to the Contracting Officer. The POC or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract.

1.6.7 Identification of Contractor Employees: All contract personnel attending meetings, answering

Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.6.8 Contractor Travel: Contractor shall be required to travel to the Republic of Korea (South Korea) during the performance of this contract to attend meetings and training if it’s in the best interest of the

Government agency. Contractor will be reimbursed for expenses incurred in accordance with the guidance listed under FAR Part 31.205-46 Travel costs. All travel requires prior Government approval and authorization.

1.7 ENVIRONMENTAL CONTROLS

1.7.1 Compliance with Laws and Regulations: The contractor shall be knowledgeable of, and comply with, all applicable Federal and Local laws, regulations, and requirements regarding environmental protection. In the event environmental laws or regulations change during the term of this contract, the contractor is required to comply as such laws come into effect. If there is an increase or decrease in cost as a result of the change, the contractor shall inform the Contracting Officer pursuant to notice requirements and negotiate a modification to the contract.

1.7.2 Notification of Environmental Spills: If the contractor spills or releases any substance contained in

40 CFR 302 into the environment, the contractor or its agent shall immediately report the incident to

COR. The liability for the spill or release of such substance’s rests solely with the contractor and its agent.

1.8 SAFETY REQUIREMENTS: The contractor shall take safety precautions during the performance of this contract to protect the lives of contractor personnel, the property of the U.S. Government and the

Republic of Korea, as well as the private individuals and firms who may be exposed to or endangered by the contractor’s actions to maintain minimal accidents and incidents, zero loss of life, and minimal damage to property.

1.8.1. The following scenarios require immediate accident notification and written accident report:

(1) A fatality

(2) A permanent total or permanent partial disability

(3) The hospitalization of three or more people resulting from a single occurrence

(4) Property damage of $200 or more

1.8.2 If the government elects to conduct an investigation of the accident or mishap, the Contractor shall cooperate fully and assist government personnel in the conduct of the investigation until the investigation has been completed.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime contractor.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has the authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS.

When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12. WORKDAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.12. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

ACOR Alternate Contracting Officer's Representative

COR Contracting Officer Representative

COTS Commercial-Off-the-Shelf

DA Department of the Army

DD250 Department of Defense Form 250 (Receiving Report)

DFARS Defense Federal Acquisition Regulation Supplement

DOD Department of Defense

FAR Federal Acquisition Regulation

KO Contracting Officer

ODC Other Direct Costs

POC Point of Contact

PRS Performance Requirements Summary

PWS Performance Work Statement

QA Quality Assurance

QAP Quality Assurance Program

QASP Quality Assurance Surveillance Plan

QC Quality Control

QCP Quality Control Program

TE Technical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services: The Government will perform the following maintenance checklist on each TowFLEXX

Series 5 unit, at the respective intervals.

Component Work to be Performed Tools/Resources Interval

Batteries

Min. one Full Charge per Month Charger 10h Monthly

Check Battery Connection Plug

Function & Fit 25h Annually

Lighting Lighting Function Check 50h Annually

Tire

Check Drive Wheels for Wear and

Damages 50h Quarterly

Tighten the Wheel-Nuts 220Nm 25h Half-Yearly

Check Castor Wheels for Wear and Damages 50h Annually

Turntable

Lubricate Flange Roller NSN TBA 25h Half-Yearly

Check Turntable Gate Function, adjust if necessary 25h Half-Yearly

Apply Grease on the Turntable

Gate NSN TBA 25h Half-Yearly

Visual Inspection Circle Drive

Pinion and Ring Gear 25h Half-Yearly

Lifting Platform

Visual Inspection and Function

Check 25h Annually

Check Steel Cable and Grease if necessary NSN TBA 10h Quarterly

Check if the steel cable is still correctly winded on the winch drum

10h Half-Yearly

Drive Chain

Lubricate Drive Chain NSN TBA 25h Half-Yearly

Visual Inspection and Tension

Check 50h Annually

Frame

Visual Inspection 25h Annually

Check bolts on tight Fit 25h Annually

Check Readability and Quality of

Labels 50h Quarterly

Functional Tests

Testing all Commands on the

Remote 25h Half-Yearly

Driving Test 25h Annually

Brakes Check Brakes without Load 25h Annually

3.2 Facilities: The Government will provide the necessary workspace for the contractor staff to provide the support outlined in the PWS to include desk space, telephones, computers, and other items necessary to maintain an office environment as applicable.

3.3 Utilities: The Government will provide all utilities within the facility for the contractor’s use in performance of tasks outlined in this PWS. The Contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment.

3.4 Equipment: N/A

3.5 Materials: N/A

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities, and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2 Secret Facility Clearance: N/A

4.3. Materials. The Contractor shall provide all materials not specified in Part 3 of this PWS, unless agreed upon by both parties in advance of performance.

4.4. Equipment. The Contractor shall provide all equipment not specified in Part 3 of this PWS, unless agreed upon by both parties in advance of performance.

PART 5

SPECIFIC TASKS

5. Specific Tasks:

5.1. Basic Services. The contractor shall provide service, maintenance, refurbishment and operator training for TowFLEXX Aircraft Tugs. Service includes constant remote support throughout the entire contract period, 1x annual service visit, on-site operator training during the service visit, consumables such as grease, lubricating oil and cleaners which are necessary for carrying out the service. All other necessary spare parts shall be quoted with travel costs prior to performance of maintenance/refurbishment. The contractor shall submit all expenses to the Contracting Officer for approval prior to incurring the expense. All expenses must be approved in writing.

5.2. Annual Inspection on Site Service:

Component Work to be Performed

Batteries Check Conditions of Batteries, Load Test and Charge

Check Battery Connection Plug Function & Fit

Replace Batteries, if degraded at owner’s (51 AMXS) expense.

Lighting Lighting function check replace if any lighting functions are inoperative or degraded.

Tires

Check Drive Wheels for Wear and Damages

Tighten the Wheel-Nuts

Check Castor Wheels for Wear and Damages

One-time Exchange of Tires within the four-Year Period

Turntable

Lubricate flange roller

Check Turntable Gate Function, adjust if necessary

Apply Grease

Visual Inspection Circle Drive Pinion and Ring gear

Lifting Platform

Visual Inspection and Function check. Check Steel Cable and grease. If the steel cable shows a defect beyond the manufacturer’s classification of “safe operation”, then replace Said steel cable. Exchange of the Nosewheel Strap if it is frayed or functionally impaired.

Drive Chain

Lubricate Drive chain

Visual Inspection and Tension Check

One-time Exchange of Drive chain within the four-Year Period

Frame

Visual Inspection

Check screws for Tightness

Check Readability and Quality of Labels

Functional Tests

Testing all Commands on the Radio Remote Control

Inspect Remote Cable for fraying, chafing and operability

Driving test

Nosewheel Assembly Check Brakes without Load. Repair if they are functionally impaired.

Software Calibration and update to the latest Software Version

PART 6

APPLICABLE PUBLICATIONS

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS)

TowFLEXX Series 5 manual

PART 7

ATTACHMENT/TECHNICAL EXHIBIT LISTING

7. Attachment/Technical Exhibit List:

7.1. Technical Exhibit 1 – Performance Requirements Summary

7.2. Technical Exhibit 2 – Deliverables Schedule

7.3 Technical Exhibit 3 – Equipment List

TECHNICAL EXHIBIT 1

Performance Requirements Summary

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective

(The Service required— usually a shall statement)

Standard Performance Threshold

(This is the maximum error rate. It could possibly be “Zero deviation from standard”)

Method of

Surveillance

PRS # 1.

The contractor shall provide an Annual Inspection as per the Site Service Checklist in

PWS 5.2.

The contractor provided services to be for all items listed in the checklist.

95% Validated Customer

Complaint received by COR

PRS #2

Updated Software during

Calibration as applicable

Provide software updates as applicable.

100% 100 Percent

Inspection

TECHNICAL EXHIBIT 2

Deliverables Schedule

Deliverable Frequency # of Copies Medium/Format Submit To

Annual Test Report of All Equipment

Service Annually

Annually, No Later

Than 30 Days After

Final Inspections

1 Copy Electronically, CD, or Hard Copy

Agency COR

TECHNICAL EXHIBIT 3

Equipment List

Description Type S/N Assigned To

TowFLEXX Series 5 TF5.5 TF5210927 25 FGS

TowFLEXX Series 5 TF5.5 TF5210928 36 FGS

TowFLEXX Series 5 TF5.4 TF50S18001 25 FGS

TowFLEXX Series 5 TF5.4 TF50S18002 25 FGS

TowFLEXX Series 5 TF5.3 TF50S18003 25 FGS

TowFLEXX Series 5 TF5.4 TF50S18004 25 FGS

TowFLEXX Series 5 TF5.4 TF50S18006 36 FGS

TowFLEXX Series 5 TF5.3 TF50S18007 36 FGS

TowFLEXX Series 5 TF5.3 TF50S18009 36 FGS

TowFLEXX Series 5 TF5.3 TF50S18010 36 FGS

TowFLEXX Series 5 TF5.3 TF50S18012 36 FGS

TowFLEXX Series 5 TF5.3 TF50S18013 25 FGS

TowFLEXX Series 5 TF5.3 TF50S18014 36 FGS

TowFLEXX Series 5 TF5.3 TF50S18015 36 FGS