TH 73-A POWERPLANT ENGINE ESS PWS.docx

Attachment #1

PWS

3 June 2024

PERFORMANCE WORK STATEMENT

TH-73A POWERPLANT ENGINE 9PT6B-37A) for NAVY TRAINING HELICOPTER TH-73A ENGINEERING SUPPORT SERVICES

FLEET READINESS CENTER SOUTHEAST (FRCSE)

Submitted by Francesca Taylor, Contracting Officer’s Representative, JAX HJ45000Digital Signature:

Approved by: Digital Signature:

DISTRIBUTION STATEMENT C: DISTRIBUTION AUTHORIZED TO U.S. GOVERNMENT AGENCIES AND THEIR CONTRACTORS FOR ADMINISTRATIVE OR OPERATIONAL USE, 15 OCTOBER 2018. OTHER REQUESTS SHALL BE REFERRED TO FLEET READINESS CENTER SOUTHEAST (FRCSE), ACQUISITION AND PROCUREMENT GROUP, NAS JACKSONVILLE, 101 WASP STREET, BLDG. 229, JACKSONVILLE, FL 32212. 

1. SCOPE

The Government has determined that Original Equipment Manufacturer (OEM) support is necessary to provide the Government the technical data required to assist in maintaining the performance, safety, and reliability of the Navy’s TH-73A series aircraft engine (PT6B-37A). This engine is manufactured and repaired by Pratt & Whitney Canada Corp. (PWC, also Contractor) at their facility in Longueuil, QC, Canada.

2. APPLICABLE DOCUMENTS

a. Occupational Safety and Health Administration (OSHA) Standards IAW 29 CFR 1910 https://www.osha.gov/laws-regs/regulations/standardnumber/1910 Note:

3. REQUIREMENTS

3.1 GENERAL REQUIREMENTS

The contractor shall provide the following:

· Technical Data Access and Usage via My P&WC Power Customer Portal

· Maintenance Manual Collection (P/N: 3077078)

· Engineering Services

· Local Engineering Services Support

· Special Instruction (SI) letters

3.1.1 WORK LOCATIONS AND FACILITIES

ESS services shall be provided at the Contractor’s facility, at Naval Air Station Whiting Field (NASWF), Milton Florida or surrounding facilities.

3.1.2 TRAVEL

No travel is required.

3.1.3 RESERVED

The Contractor shall provide the services and staffing necessary to successfully perform tasks specified in this PWS. Hours will be scheduled as needed. This is not a full-time requirement.

Core Work Hours (CWH): (not including a 30-minute lunchbreak), to start as early as 0600 and end as late as 1800 Monday-Friday.

3.1.4.3 Federal Holidays:

Normally, the contractor will not provide services on the following Federal Holidays:

FEDERAL GOVERNMENT HOLIDAYS:

When a holiday occurs on a Saturday, Federal employees are normally granted the previous Friday as the holiday observance. When a holiday occurs on a Sunday, Federal employees are normally granted the following Monday as the holiday observance.

3.1.4.4 Installation Closure:

When Federal facilities are closed by the Government, or when Federal employees are officially excused from work due to a holiday or a special event, severe weather, a security threat, or any other Government facility related problem that prevents Federal personnel from working at the Government facility, contractor personnel assigned to work at that facility in support of such Federal employees shall follow their parent company’s policies.

While generally contractor personnel may not perform work on-site at a government facility without oversight from Federal personnel, in very limited circumstances, work being performed by contractor personnel may be deemed mission essential and performance of such mission essential work may be authorized to continue at the Government facility despite the facility being otherwise closed for normal operations. The circumstances permitting work being performed by contractor personnel to be deemed mission essential are extremely limited and generally only apply to performance of efforts related to public health, safety, or matters related to national security. The cognizant Contracting Officer must concur with any determination that work being performed by contractor personnel is mission essential.

3.1.5 SUBCONTRACTORS

Provisions stated herein shall be clearly and effectively communicated to all subcontractors providing support under this contract. All provisions of this PWS shall flow down to subcontractors providing support under this contract.

3.1.6 MANAGEMENT OF CONTRACTOR PERSONNEL

The Government will neither supervise contractor employees, nor control the method by which the contractor performs the required tasks. The contractor shall manage its employees and guard against any actions that are of the nature of personal services or give the perception of personal services.

3.1.7 RESERVED

3.1.7.1 POST AWARD CONFERENCE (PAC)

The contractor shall participate in a PAC which will be held after contract award. The PAC date shall be coordinated between the contractor and the PCO. The contractor shall be prepared to discuss its proposed mobilization approach with the government team. The purpose of the PAC is to introduce contractor and government personnel, discuss details of the upcoming effort and resolve any concerns that may arise as a result of the discussion. The conference will be held virtually.

3.2 SECURITY

All Contractor personnel must be eligible to perform Non-Critical Sensitive work as defined by SECNAVINST 5510.30C. All Contractor personnel are required to have a favorably adjudicated Tier-3 investigation from the Defense Counterintelligence and Security Agency. The Contractor will initiate the Contractor's Electronic application (eAPP) through the National Background Investigation System (NBIS). The Contractor shall provide FRCSE Security Office with the applicable forms for CAC application once contractor is eligible. The FRCSE Security Office may deny the Contractor access to Government facilities and information and may prohibit the Contractor from performance of sensitive duties for failure to provide requested information or when derogatory or adverse information is present on the Contractor's eAPP or existing Defense Information Security System (DISS) record, in such cases, the Contractor employee may not perform work on the Contract.

The Contractor Facility Security Officer (FSO), or equivalent, (if applicable) shall pre- screen all potential employees for the contract in DISS. The Contractor shall not submit to the Government for processing documents concerning an individual with a past unfavorable determination or denied/revoked eligibility. Furthermore, if the Contractor submits documents concerning an individual with “No Determination Made” recorded in DISS, the individual, if employed by the Contractor, will not be granted a Common Access Card (CAC), but instead will be issued a 30-day visitor pass for access to the base. The pass will need to be renewed until final adjudication by Defense Counterintelligence and Security Agency (DCSA) Consolidated Adjudication Services (CAS). If it is determined that the “No Determination Made” will result in extended delays in CAC issuances; The Government Security Office may determine the individual ineligible for access within FRCSE facilities and the Contractor will need to provide a suitable replacement. In the event a prospective Contractor employee has an incident report on record in DISS, the Contractor shall exercise due diligence and investigate the underlying basis for the incident report, and the Contractor shall use sound judgment to determine whether the individual is trustworthy and suitable to provide support under the contract, thereby warranting submission of the required documents to the Government for processing immediately. If change in personnel occurs, the Contractor shall provide updated Visit Authorization Letter (VAL) or DISS visit request. The Contractor shall implement and maintain security procedures and controls to prevent unauthorized disclosure of controlled unclassified information and to control distribution of controlled unclassified information in accordance with NISPOM Rule (32 CFR Part 117), National Industrial Security Program Operating Manual (NISPOM), and SECNAVINST 5510.36B. All Contractor facilities shall provide an appropriate means of storage for controlled unclassified information and materials. All controlled unclassified information shall be appropriately identified and marked as Controlled Unclassified Information in accordance with DoD Instruction 5200.48, Controlled Unclassified Information (CUI).

Controlled Unclassified Information including Covered Defense Information (meeting the definition of 48 CFR 252.204–7012(a)) generated and/or provided under this contract shall be marked and safeguarded as specified in DoD Instruction 5200.48, Controlled Unclassified Information (CUI). available at https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodi/520048p.PDF. Any product containing Covered Defense Information shall be assigned a distribution statement (distribution statements B through F) using the criteria set forth in DoDI 5230.24 (Distribution Statements on Technical Documents); and have this statement displayed per DoDI 5230.24, Enclosure 3.

All controlled unclassified technical information shall be appropriately identified and marked with the following distribution statement(s):

PUBLIC RELEASE. Any controlled unclassified information pertaining to this contract shall not be released for public dissemination, including posting to any social media sites such as Facebook or Twitter, unless it has been approved for public release by appropriate U.S. government authority. Proposed public releases shall be submitted for approval prior to release through: Commander, FRCSE Security Office, 101 Wasp Street, Building 229 NAS, Jacksonville, FL 32212.

3.2.1 CITIZENSHIP REQUIREMENT

All contractor personnel performing work for the FRC shall provide proof of United States citizenship.

3.2.2 INVESTIGATIVE REQUIREMENTS

After providing citizenship proof, the individual shall submit to a full security back- ground check prior to being given access to the FRC computer network IAW DODM 5200.02 Procedures for the DOD Personnel Security Program of 3 April 2017, SECNAVINST 5510.30C DON Personnel Security Program, FRCSEINST 5510.14 Information, Personnel and Industrial Security Procedures and FRCSEINST 5510.15B Electronic Key Management System Documentation and Storage.

Unclassified: All Contractor personnel shall be eligible to perform Non-Critical/ Sensitive work as defined by DoDM 5200.02 Personnel Security Program and SECNAVINST 5510.30C DON Personnel Security Program. All Contractor personnel are required to have a favorably adjudicated Tier-3 investigation from the DCSA. The Contractor shall initiate the Contractor’s e-APP through NBIS The Contractor shall provide FRCSE Security Office with the applicable forms for CAC application once contractor is eligible. The Government Security Office may deny the Contractor access to Government facilities and information and may prohibit the Contractor from performance of sensitive duties for failure to provide requested information or when derogatory or adverse information is present on the Contractor’s e-APP, in such cases, the Contractor employee may not perform on the Contract.

Classified: The Contractor is responsible for ensuring that all personnel receive the requisite investigation and are favorably adjudicated IAW DoD 5220.22-M, National Industrial Security Program Operating Manual. Contractor employees who fail to meet security clearance requirements may not access classified information or perform sensitive duties. In such cases, the Contractor employee may not perform on the contract.

3.2.3 COMMON ACCESS CARD (CAC) / PUBLIC KEY INFRASTRUCTURE (PKI), SYSTEM AUTHORIZATION ACCESS REQUEST NAVY (SAAR-N)

3.2.3.1 SAAR-N:

All contractor personnel requiring access to Government IT systems shall have approved forms on file, and complete required Annual Information Awareness Training pursuant to applicable clauses.

3.2.3.2 COMMON ACCESS CARD (CAC) / FRC BADGES:

Only authorized Contractors will receive U.S. government Common Access Card (CAC) and FRCSE badge. This is verified by the submission of the VAL containing all first, middle and last names of all eligible Contractors assigned to perform contract duties within FRCSE facilities or a Defense Information System for Security (DISS) visit request. The CAC shall be the principal identity credential for supporting interoperable access to installations, facilities, buildings, controlled spaces and government IT systems. Upon receipt of the DEERS Enrollment DD Form 1172, the Contractor will initiate the request for the contractor to complete a Standard Form 86 (SF 86, Questionnaire for National Security Positions). An SF 86 will not be required for an individual currently holding a valid national security clearance. A Tier 3 background investigation or equivalent is required for issuance of the CAC with full access. The CAC and FRC Badge may be issued granting facility access only upon favorable return of the Federal Bureau of Investigation (FBI) fingerprint check, confirmation of no existing adverse information in the DISS and submission of a completed SF 86 application. The CAC will be updated with full access (facility and IT systems) upon return of a favorable determination on the Tier 3 background investigation from the DCSA CAS.

3.2.4 INFORMATION SECURITY (INFOSEC):

Information or data that the contractor accesses shall be handled at the appropriate classification level, including unclassified information, which shall be handled as “Controlled Unclassified Information (CUI)”. Distribution is authorized to the FRCSE and supported Activity only. The contractor shall safeguard all Sensitive Information, and CUI. The contractor shall implement and maintain security procedures and controls to prevent unauthorized disclosure of controlled unclassified information and to control distribution of controlled unclassified information in accordance with DoD 5220.22-M, National Industrial Security Program Operating Manual (NISPOM), and SECNAVINST 5510.30C DON Personnel Security Program. All contractor facilities shall provide an appropriate means of storage for CUI and materials. All CUI shall be appropriately identified and marked as ”Controlled Unclassified Information” in accordance with DoDM 5200.01, Information Security Program: Controlled Unclassified Information (CUI) Volume 4 (enclosure 3).

3.2.4.1 Marking:

All documents shall have the appropriate distribution statement in accordance with DoD Instruction 5230.24, Distribution Statements shall be referred to FRCSE Security Office, 101 Wasp Street, Building 229 NAS, Jacksonville, FL 32212.

3.2.4.2 Public Release:

Any CUI pertaining to this contract shall not be released for public dissemination, including posting to any social media sites such as Facebook or Twitter, unless it has been approved for public release by appropriate U.S. government authority. Proposed public releases shall be submitted for approval prior to release through FRCSE Security Office, 101 Wasp Street, Building 229 NAS, Jacksonville, FL 32212.

3.3 DETAILED SUPPORT REQUIREMENTS

This effort requires personnel who have experience working at an Aviation Depot facility and are familiar with the peculiarities inherent to its operations. The contractor shall provide fully qualified and competent employees to perform the scope of the effort set forth in the PWS.

The scope of work associated with each of these task activities may vary slightly by program precedent and volume throughout the performance period. The Contractor shall be responsible for providing suitable engineering and technical support of the ongoing responsibilities delineated in this PWS.

3.3.1 Technical Data

a. Technical data access shall be provided by PWC to the Government in support of the program via the My P&WC Power Customer Portal. This agreement shall be in effect throughout the life of the contract to include all ordering year periods.

b. Technical data usage shall be in accordance with PWC’s technical data agreement. Technical data usage will be limited in scope to the maintenance manual level for engine maintenance and repair. This includes access to the Engine Maintenance Manual, Illustrated Parts Catalog, Service Bulletins, and Service Information Letters at a minimum. It does not include depot-level engine repair data.

c. A Technical Data User Lot represents a group of licenses provided to the Government, for disbursement among their support staff. All users will require access to the My P&WC Power Customer Portal and will abide by the terms of the PWC technical data agreement found in Appendix A of this PWS.

d. The Contractor will provide uninterrupted technical data account access throughout the performance period for all license holders within the Technical Data Users Lots. New user account requests shall have their completed technical data agreements processed and accounts created within three (3) business days upon receipt of a completed agreement form.

e. The Contractor shall provide responses to direct requests for technical assistance within two (2) business days or, in lieu of a completed formal response, an estimated time of completion to such request within that time. Provisions for alternate support representatives shall be made if the primary Contractor support representative is unavailable. The Contractor shall provide copies of PWC or their sub-vendor furnished reports pertaining to Government-owned equipment within three (3) business days of request. Examples of such reports include but are not limited to sub-vendor test bench and calibration reports on engine controls or accessories, engine test cell reports, investigation teardown reports, and investigation findings reports.

3.3.2 Engineering Services

a. Engineering services will be provided in the form of technical support products. These products include local engineering services support, as well as formal maintenance directions by means of Special Instruction (SI) letters.

b. Local engineering services are defined as technical support provided by the Contractor to the Government for issues pertaining to operations at NASWF. These services may be rendered by the Contractor while on-site at NASWF or surrounding facilities, or they may be in the form of remote support (telework, phone calls, or email). Travel expenses are not billable for services rendered in support of operations at NASWF or surrounding facilities. Examples of local engineering services include but are not limited to: requests that require research and clarification to PWC maintenance manuals, to provide information on potential engine technical and reliability issues that may arise in the Fleet related to the engine, assist with troubleshooting and addressing of technical issues with the engine and root cause analysis, and provide field support at NASWF as reasonably required by the Government and agreed between the parties to support AOG situations or technical issues that cannot be resolved remotely.

3.3.3 Special Instruction (SI) Letters

a. SI letters are documents that convey specific maintenance instructions applicable to the USN inventory of PT6B-37A engines. These instructions supersede those of the Engine Maintenance Manual. PWC will be required to draft SI letters for the USN TH-73 platform at the Government’s request.

b. SI Letters billable to the Government shall be provided within ten (10) business days upon notification of a maintenance issue that will require such a letter.

3.4 GENERAL SAFETY REQUIREMENTS:

The contractor shall comply with applicable federal, state and local codes and standards, including safety and occupational health requirements. The basis for safety will be technical OSHA Rules, Regulations & Instructions related to equipment and contractor employee health and safety as per the Department of Labor (DoL) and local state OSHA Rules, Regulations & Instruction, including 29 CFR 1910, and any other directive related to employee safety. The contractor is responsible for ensuring its employees comply with safety requirements.

3.5 RESERVED

3.6 INCIDENT REPORTING AND INVESTIGATION

In the event of an incident, the contractor shall immediately contact appropriate local emergency responders.

3.8 QUALITY CONTROL PROGRAM

3.8.1 QUALITY

a. The contractor shall ensure quality service is maintained throughout the life of the contract.

b. The Government will evaluate the Contractor’s performance under this contract IAW the Quality Assurance Surveillance Plan (QASP). This plan is a “Government only” document primarily focused on what the Government must do to ensure the Contractor has performed IAW the requirements of the contract. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable deficiency rate(s) as illustrated within the PWS and Performance Requirements Summary (PRS). The Government reserves the right to conduct compliance surveillance of any contractual requirement of this acquisition.

3.9 PERSONNEL AND TRADE SPECIALTY REQUIREMENTS

The contractor shall employ personnel having at least the minimum level of education, training, experience, and security clearance as stated under each labor category specified herein.

Employee experience and education level definitions. Note: If required, specialized experience and associated years of that experience are specified under the applicable labor category qualifications.

Service Contract Act (SCA) Labor Qualifications. The following lists the SCA labor categories required for this effort. Functional descriptions of the labor category is listed in the Department of Labor (DOL) Directory of Occupations by SCA code number.

Bureau of Labor and Statics (BLS) Codes

PERFORMANCE STANDARDS

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