Television Services and Equipment SOW.pdf

SATELLITE TV SERVICES

UNITED STATES PENITENTIARY

(USP) CANAAN

STATEMENT OF WORK

Prepared By:

U.S. DEPARTMENT OF JUSTICE

Federal Bureau of Prisons United States Penitentiary

3057 Eric J. Williams Memorial Drive Waymart, Pennsylvania 18472

SATELLITE TV SERVICES

UNITED STATES PENITENTIARY

(USP) CANAAN

1. SCOPE:

A. INTRODUCTION

The Federal Bureau of Prisons (FBOP), United States Penitentiary in Waymart, Pennsylvania intends to make a single award to a responsible entity to provide all equipment, software, materials, labor, services (including television subscription service(s)), supervision, tools, apparatus, conveyance, permitting (if applicable), technical support, transportation and incidental expenses, unless specified otherwise herein, necessary to complete the project that provides Television Subscription Service services located at the Federal Bureau of Prisons (FBOP), United States Penitentiary (USP) Canaan, located at 3057 Eric J. Williams Memorial Drive, Waymart PA 18472. The contractor is responsible for replacing and installing a fully functioning Television Subscription Service and equipment that meets the approval of the Bureau of Prisons and Federal IT Acquisition Reform Act (FITARA).

B. BACKGROUND

USP Canaan is a government-owned facility with the Bureau of Prisons. USP Canaan houses approximately 1,600 high security inmates. USP Canaan also maintains a population at the satellite camp, housing approximately 150 minimum security inmates.

C. SCOPE OF WORK

Contract is needed for a subscription and installation for a Satellite TV service to various locations throughout the property. This includes but is not limited to the main building (USP) and the satellite prison camp. The contractor will need to install a compatible controller in the USP’s communication room. This controller must be capable sending its signal to all tv’s throughout the property. The current total of TVs at this location is approximately 110 The approximate breakdown is 96 in various housing units, 6 at the satellite prison camp, and the rest in various locations throughout the penitentiary. This is only an estimate, as conditions change often to accommodate the inmate population. The contractor is responsible for ensuring the Television Subscription Service can be programmed into the current televisions on location. Due to security reasons all television channels must be able to be changed by utilizing the factory tv channel change selector/buttons. Remotes will not be acceptable; the television must have the ability to change all channels from the television itself. Program and/or reprograming sets to match virtual number channels at each location shall be approximately 72 channels. The contractor will work with UPS Canaan’s communication technicians to achieve programing of the existing televisions on location. The contractor will provide training to four (4) of USP Canaan’s staff.

This training shall include but not limited to how to program/reprogram existing televisions to incorporate the new channel lineup, any regular maintenance or inspections that are required of their system, and all operational training to utilize the new system. The contractor must supply a complete working system so that all televisions will have the new television service linked to them. The contractor may utilize all existing wire(s) that are currently wired to the televisions. If the wiring cannot be utilized, it will be the contractor’s responsibility to replace it.

Currently all televisions are set up to receive cable as well as 10 Direct TV channels. The proposed system must operate as a stand-alone system, with no internet connection to include for system activation procedures. The system MUST be installed and fully functionally by the start of the subscription service on or about 11/1/2025.

D. SPECIFIC REQUIREMENTS

Contractor shall provide ALL Labor, Parts, Materials, Equipment, Hardware, Software, Programming, Technical Support in addition to; miscellaneous items not listed to ensure Satellite Television Subscription Service connectivity to all televisions (TVs) within the location(s) for a minimum of 72 high definition (HD) television channels. If HD is not offered, then standard definition (SD) may be offered as a substitute only if unavailable through satellite provider. The work identified is to supply television programming services/maintain/troubleshoot as needed by the satellite server and provide monthly subscription fee(s) for all televisions located USP Canaan.

The following channels are mandatory and must be included in the 72-channel lineup:

-Local CBS, Fox, ABC, and NBC affiliates

- Weather Channel -The CW

-ION

-One American News Network -Telemundo -Univision -STARZ Family

-NBA TV

-FOX News

-CNN

-Headline News

-MSNBC

-CNBC

-ESPN

-ESPN2

-MLB Network -Motor Trend -Golf Channel -Discovery -Animal Planet -The Learning Channel (TLC) -A&E -History Channel -truTV

-TBS

-TNT

-Turner Classic Movies (TCM) -OWN: Oprah Winfrey Network

-BET

-BRAVO

-Lifetime -Travel Channel -Game Show Network -TV Land

-USA

-SyFy -Hallmark Channel -Lifetime Movie Network

-FX

-E! Entertainment Television -Comedy Central

-MTV

-VH-1

-CMT

-Paramount Network -National Geographic -NFL Network -FX Movie Channel -Fox Sports 1

-AMC

*The remaining channels will be picked by USP Canaan off the eligible subscription option proposed by contractor submitted with their quote.

• Contractor shall ensure their equipment, channels, hardware and software is compatible with all TVs within USP Canaan.

• USP Canaan shall not furnish parts and or test equipment for the duration of the contract. It is the responsibility of the contractor to provide all essential equipment and supplies necessary to complete all work relevant to the contract.

• The contractor should ensure the television service is capable of producing closed captioning (CC).

• The contractor must ensure If channels within their quote provide R-rated or above movies, USP Canann or the proposed system must have the capability to block out the channel

• Government property shall not be removed from the agency without approval.

• The contractor should thoroughly clean the direct and indirect areas where the work was performed.

• The contractor will be required to ensure during the entire contract that the services are operational and if issues arise the contractor is required to have a service technician dispatched to troubleshooting and correct the issue.

• The contractor will ensure the tv programming lineup is operational 24/7/365.

• The contractor will furnish all equipment needed to have a fully functioning system to USP Canaan. The contractor will not provide any leased equipment. All technical/operating equipment will become property of FBOP/USP Canaan.

• Contractor shall provide specification and warranty documentation related to all equipment installed and placed at the USP Canaan.

• It is the Contractor’s responsibility to repair and/or replace any Government property damaged by contractors/subcontractors’ employees. The damage will be corrected and restored to previous conditions at no cost to the Government.

• The Contractor is also responsible to conduct all structural repairs, patch walls, paint, repair ceiling etc., associated with the installation of the project.

• General Contractor to be always on-site during the installation. If the General Contractor is not available a company representative must be on-site during the project. At no time will the FBOP COR assume responsibility.

• All Bidders are strongly encouraged to attend a scheduled site visit.

• Contractor to label all connections to include new and old associated with the installation of the project.

• If applicable the Contractor shall provide to the COR three (3) copies of the Safety Data Sheets (SDS) on all materials and substances that may be used during the project.

• In the event the material is not approved by the Safety Manager, it shall be the responsibility of the Contractor to locate and procure an alternative product.

• Contractor must notify the COR and Contracting Officer immediately before ANY interruption or disruption of services/utilities. The contractor must give a minimum of two (2) weeks’ notice to the COR and Contracting Officer, as this facility is operated by the Federal Bureau of Prisons and notifications must be made.

• The contractor shall be responsible for this project installation per current industry standards.

• The contractor shall provide written submittals to the COR describing recommended equipment within fifteen

(15) days from receiving the Notice to proceed for approval. The contractor to provide complete narrative description of all system operations.

• Any deviations from this Statement of Work will be considered a Change Order Request and must be authorized through the institution’s Contracting Officer prior to the implementation of the requested change.

• If applicable the installers/technicians shall be qualified and certified by the manufacturer to install, test, and certify the new system. Such a certification must be verified in writing by the manufacturer and submitted to the COR seven (7) days before the project starts.

• If a COR is not appointed the contractor will submit any items and materials that were intended for the COR to the Administrative Contract Officer.

All work shall be in accordance with applicable Federal, State and Local codes. All seismic zone requirements, environmental compliance, Life Safety, NFPA, ADA-ABA, and Federal, State and Local codes and regulations will be considered during all phases of this project. Services and materials provided by the contractor will adhere to and shall be consistent with the most current industry standards. Upon receipt of the contract at award, the contractor will prepare a design plan for all the work stated above. Once the design plan has been reviewed and approved by the FBOP.

The contractor must make immediate notification to the COR and Contracting Officer and receive advanced approval when there is ANY interruption or disruption of services/utilities. USP Canaan staff will ensure a representative is present to allow access to all areas requested by the Contractor. It shall be the Contractors responsibility to obtain all measurements and manufactures installation recommendations. The FBOP will occupy the site during the entire construction period. The Contractor shall perform the work so as to not interfere with the FBOP’s operations as minimal as possible.

E. PERIOD OF PERFORMANCE FOR SUBSCRIPTION SERVICE

The Period of Performance (POP) shall be a Base Year Period of (1) year with the Governments option to extend the contract for four (4) 12-month option periods.

Base Year 11/01/2025 - 010/31/2026 Option Year 1 11/01/2026 - 10/31/2027 Option Year 2 11/01/2027 - 10/31/2028 Option Year 3 11/01/2028 - 10/31/2029 Option Year 4 11/01/2029 - 10/31/2030 Option to Extend Six (6) Months 11/01/2030 to 5/31/2031

**The service MUST be up and running prior to the contract base year starting. These dates are approximate start or end dates. Due to institutional needs the subscription start date can vary due to institutional need by +/- 14 days. The excising service shall remain in place until the official starting date of the new provider.

F. PLACE OF PERFORMANCE

USP CANAAN

3057 Eric J. Williams Memorial Drive Waymart, PA 18472

2. CONTRACTOR SECURITY/WORKING REGULATIONS:

A. WORKING CONDITIONS

1. Work Hours for the contractor are 7:00 AM – 3:30 PM, Monday - Friday, excluding weekends and federal holidays.

Any work required to be completed at any other time than noted above must be requested in writing to the COR five (5) working days prior to the start of the work and must be approved by Warden. In the event of any equipment being replaced that would result in downtime of the normal orderly running of the institution, alternate work hours may be authorized in accordance with the time frame stated above.

2. Controlled Items/Prohibited Items/Worker Dress - All construction materials/tools shall be controlled and stored in a designated area mutually agreed upon between the Contracting Officer’s Representative and the contractor.

The storage area will be a secure lockable gang box or similar that includes a contractor lock and a USP Canaan lock for security purposes, size to be determined by the contractor and the COR.

3. All vehicles on institutional grounds must be removed at the end of each workday. Vehicles not being utilized or operated must be turned off, keys removed and in the possession of escorting staff. Report any missing keys (including personal keys) to the staff escorting officer immediately.

4. Weapons are strictly prohibited. No weapons are allowed on the institution property. All vehicles entering on the property are subject to search procedures. All contract workers shall be instructed to leave all weapons at their homes.

5. Medications/Narcotics are prohibited. If contract workers are required to take prescription medications while at the work site, they shall be instructed to only bring in the amount of medication required for that day.

6. Executive Order 13043 and DOJ Policy requires that contractors and subcontractors adopt and enforce on-the-job seat belt policies and programs for their employees when operating company-owned, rented, or personally owned vehicles.

In addition, it is Pennsylvania Law that all operators of motor vehicles are required to wear their seat belts. This law will be enforced while operating a motor vehicle on Federal Property.

7. The contractor shall provide the COR with all the necessary security clearance documents for all contractors and subcontractor employees accessing the institution and be security cleared for badging within fourteen (14) days of receiving the Notice to Proceed. Security clearance documents will only be accepted from the prime contractor. If submitted by a sub-contractor, they will be rejected. It is the prime contractor’s responsibility to review security clearance submissions to ensure they are complete. The security check-out process will require the completion of an Authority to Release Information form, National Crime Information Check (NCIC), and a Residency Requirement Certification From. Contractor personnel shall wear clothes that are suitable for the work they are performing. No sleeveless shirts (tank tops), or camouflage clothing is allowed. No cell phones, pagers, two-way radios, or communication devices of any kind are permitted while working on the grounds of the institution.

When on federal property belonging to the Bureau of Prisons the following dress is not allowed:

Khaki shirt/pants/outerwear Denim Shirt/jeans Camouflage shirt/pants/outerwear Shorts

8. The Contractor shall adhere to all regulations and guidelines prescribed by the institution, to include guidelines relating to safety, custody, and conduct. The Contractor shall be escorted by institutional staff at all times and will have limited contact with the inmate population.

The Contractor shall not move unescorted through the institution or have unsupervised contact with inmates. Any violations of the institutional rules and regulations regarding inmate contact will result in administrative action.

9. Access to the site will be available during normal working hours except during emergencies. It shall be the responsibility of the Contractor to familiarize himself, his employees, and his subcontractors of the working hours and conditions in the correctional facility, as working hours may not constitute a full eight-hour workday. The Government assumes no responsibility to the Contractor nor to any of his subcontractors for shorter hours due to institutional emergencies or entry and/or exit of workers necessitated by normal institution routines.

10. Contractors should plan for a minimal amount of time accrued for security considerations, i.e., check-in screening, delay due to inmate movements, institution lock-down, institution emergencies, etc.

In the event of an institutional emergency, the Contractor will be instructed to secure all work, secure, and stow all tools, equipment and materials, and the Contractor will be escorted out of the institution. Work will resume once the institution emergency passes.

11. Lunches will be consumed at the work site. The Contractor shall ensure they have everything they need for their lunch when they check in first thing in the morning. The Contractor will have access to utilize the institution restrooms always escorted by institutional staff.

12. The Facilities Department maintains a digital camera that will be utilized by BOP staff to document the project work.

The Contractor may request copies of these documentation photos for record keeping once approved by the institution executive staff.

13. All contractors and their construction staff awarded the project will be required to attend a four (4) hour orientation and security procedures training. The contractors and any subcontract staff are required to attend. This training must be accomplished prior to any contract or subcontract employee being granted access to federal property to start work.

14. In the event a contractor or subcontractor employee cannot pass the security clearance process, it will be the contractor’s responsibility to provide another candidate. By law the BOP cannot, and will not, release any information to the contractor concerning the nature of why a contractors or subcontractor employee was not able to pass the security clearance process.

15. All contractors/subcontractors working at USP Canaan will be issued and required to wear a picture ID/contractor badge provided by the institution. For security reasons, the badge will be worn in a visible manner as directed by the COR. All contractors and subcontractor employees will provide a check list of all employees on site each day to the COR, verifying the number of workers on site each day and that all workers are approved to be on site.

B. Delivery of Materials, Equipment:

All construction materials/equipment required for work on this project are required to be processed by the Contractor and coordinated with the institution COR for temporary storage at the Contractors designated laydown area, or the work site. Any related deliveries which are directly shipped to the contractor can be received between the hours of 7:00 a.m. to 3:00 p.m., Monday through Friday, excluding Federal Holidays. At no point will a USP Canaan staff member receive or sign for a delivery if the contractor or his representative is not present to verify and accept the delivery. The contractor shall be responsible for providing their own means of loading and unloading contractor material or equipment. The contractor shall not use the institution entry/driveway for the loading, unloading, or storage of any materials and equipment. The contractor will not impede/block the driveway at any time during or after the work shift.

The Contractor shall remove and dispose of all debris, and garbage generated during weekly performance of work.

C. Safety and Personal Protective Equipment:

All contractors and employees shall have and wear the required personal protective equipment (PPE) always prescribed by industry standards while on the job site. It is the responsibility of the contractor to provide all PPE equipment. If ladders are required, all ladders regardless of the size shall be stored, and secured to a stationary fixture with a chain and lock in a predetermined area, in a way that they cannot be removed. If ladders are required, immediately consult with the COR to ensure that the COR can make timely notifications to appropriate institution staff. All extension cords regardless of length shall be in good condition with no broken outer insulation and will be secured in a locked construction gang box. Should a system require Lock-out/Tag-out, the system will be required to have both Contractor and USP Canaan locks on the isolation point to prevent shock. All Lock-out/Tag-out procedures will be in compliance with the institution Lock-out program.

E. TESTING AND ACCEPTANCE

The Contractor shall notify the COR three (3) days prior to the final system testing and certification so that arrangements can be made to have BOP required staff available to observe testing.

The Contractor shall operate and monitor the completed work to ensure it is working as intended. The Contractor shall correct or replace any deficient items identified by performance verification testing or the COR at no cost to the government.

F. TRAINING

Upon completion of the installation, testing, and acceptance by the Government, the contractor shall provide the COR with a complete hardcopy printout of the system programming including schematics and ladder logic diagram, along with CD-ROM disk copies of the program. All CD-ROM disks should include all the manufacturers’ software necessary to perform maintenance and adds. The contractor shall provide operation/maintenance manuals for each piece of equipment/system installed. One copy of any required licensed software and associated manuals shall also be supplied to the institution. The contractor shall furnish the manufacturer’s factory-certified training and provide system certification for four (4) Bureau of Prisons employees, thus enabling them to maintain and repair all equipment and systems. Training shall include operations and maintenance of the system.

G. WARRANTY

The Contractor shall deliver to the COR the equipment manufacturer’s standard warranty documentation. In addition, the contractor shall provide pricing (if additional) to include unlimited: Monday thru Friday, 6am‐6pm(EST) weekday coverage for all calls, unlimited # of calls, direct business day response for emergency calls, two (2) business day response for non‐emergency calls. The contractor shall provide additional pricing separately for a three (3) warranty/maintenance agreement and a five (5) year warranty/maintenance agreement if separate from initial quote to include security patched and incremental software updates.

H. UTILITIES

The FBOP will provide 110VAC/60Hz./20Amp utility service to the contractor.

I. PERMITTING

It is the contractor’s responsibility to obtain permitting, should it be required. Copies of all permits must be submitted to the COR upon receipt from local agency.

END STATEMENT OF WORK