Technical Security RFI - 70VT1522N00003 (002).pdf

Request for Information (RFI) # 70VT1522N00003 Office of Inspector General (OIG) Facilities and Security Services Division (FSSD)

THIS IS A REQUEST FOR INFORMATION (RFI) ONLY. This RFI is issued solely for information and planning purposes; it does not constitute a Request for Proposal (RFP) or a promise to issue a RFP or Request for Quote (RFQ). Furthermore, those who respond to this RFI should not anticipate feedback with regards to its submission; other than acknowledgment of receipt

– IF a request for an acknowledgement is requested by the submitter. This RFI does not commit the Government to contract for any supply or service. The Department of Homeland Security (DHS), Office of Inspector General (OIG) is not at this time seeking proposals/quotes.

Responders are advised that the U.S. Government will not pay any cost incurred in response to this RFI. All costs associated with responding to this RFI will be solely at the responding party’s expense. Not responding to this RFI does not preclude participation in any future RFP or RFQ. If a solicitation is released, it will be via the Government wide Port of Entry (GPE) at https://www.sam.gov. It is the responsibility of the potential offerors/quoters to monitor the website for any information that may pertain to this RFI. The information provided in this RFI is subject to change and is not binding on the Government. All submissions become the property of the Federal Government and will not be returned.

This is an Request for Information issued under NAICS 561621 Security Systems Services (except Locksmiths). OIG is issuing this RFI to determine if there exists an adequate number of qualified interested contractors capable of providing the technical security support services, to include the development of stands and the maintenance, repair, installation, and inventory of security equipment. The Government may use the responses to this RFI for information and planning purposes. The Draft PWS describes only the currently contemplated possible scope of services and may vary from the work scope in a final PWS included in any Request for Quotations (RFQ).

The results of this market research will contribute to the development of requirements and aid in identifying suitable methods of procurement.

1.0. PURPOSE

The Department of Homeland Security (DHS), Facility and Security Services Division (FSSD), within the Office of Management (OM) is issuing this RFI in support of the need for nationwide, full-cycle, technical security support.

The purpose of this RFI is to:

- Determine the availability and technical capability of industry.

- Receive industry feedback (comments, questions, and suggestions) from vendors on the requirements within this RFI. The input can be in the form of comments, questions, and/or suggestions.

Upon award, the selected vendor will install, replace, repair, troubleshoot, inventory, and maintain all Electronic Security Systems (Access Control, Intrusion Detection, Intercom & CCTV) that are installed in DHS OIG field offices identified below:

• Alexandria, VA • Cherry Hill, NJ • El Centro, CA • McAllen, TX • Tucson, AZ

• Atlanta, GA • Miami, FL • El Paso, TX • New Orleans, LA • Washington, DC

• Bellingham, WA • Chicago, IL • Houston, TX • Oakland, CA

• Biloxi, MS • Dallas, TX • Jersey City, NJ • Orlando, FL

• Boston, MA • Dearborn, MI • Laredo, TX • San Diego, CA

• Buffalo, NY • Denver, CO • Los Angeles, CA • San Juan, PR

NOTE: This list is illustrative and up to five CONUS locations maybe added or removed prior to solicitation.

There are no predetermined number of visits to each site envisioned at this point.

2.0. BACKGROUND

The Department of Homeland Security (DHS), Office of Inspector General (OIG) conducts and supervises independent audits, investigations, and inspections of the programs and operations of DHS, and recommends ways for DHS to carry out its responsibilities in the most effective, efficient, and economical manner possible. OIG seeks to deter, identify and address fraud, abuse, mismanagement, and waste of taxpayer funds invested in Homeland Security.

3.0. MARKET RESEARCH AND REQUIREMENTS

Please prove comments on the three items below as well as to the seven questions that follow. There is no requirement to provide feedback to all items.

A. FSSD would be interested to understand if there are companies with nationwide reach that would be able to implement the full scope of this requirement.

B. FSSD would be interested to receive feedback on the general contract requirements proposed below:

o Have footprint in all markets identified above o All work must be performed by the prime award recipient (except for work taking place in Puerto Rico which may be subcontracted) o Technicians must have an active SECRET clearance and able to be issued a

DHS PIV card o Past performance of similar size and complexity o Less than eight-hour response time to all locations identified above o Able to support existing/legacy equipment as well as potential new/upgrade equipment to include: AccessIt! and CCure, and supporting hardware for access control systems, AiPhones, Digital Watchdog, and various Digital Monitoring Products (DMP).

C. FSSD would be interested in feedback on determining what procurement mechanism and contract type respondents feel would allow the best delivery of service.

4.0. QUESTIONS

1. Does your company meet the requirements identified in A. and B. above?

2. Does your company offer have 24/7 service available?

3. Is your company able to provide this solution on your own or would you need partner with another company (other than for work in Puerto Rico)?

4. What challenges do you foresee with the items outlined herein and what would lessen them?

5. Does your company have the ability to develop and deliver detailed reports, manuals, briefings, and other written products?

5.0. ACQUISITION STRATEGY FOR FINAL SOLUTION

The acquisition strategy is still under development. The acquisition strategy will be partially dependent upon the solutions/alternatives presented as a result of market research.

5.1. RFI RESOPNSE DUE DATE

Interested parties must submit their responses via a single email in pdf format no later than Monday, September 19, 2022, 4 PM EST.

5.2. INQUIRIES

Those who wish to submit questions concerning this RFI may do so by e-mail to the Contract Specialist, Adam Berger at Adam.Berger@oig.dhs.gov and cc’ing Contracting Officer Irfan Ayub at Irfan.Ayub@oig.dhs.gov no later than September 14, 2022, 4 PM EST. Please include the RFI number in the subject line.

Each response shall also include the following:

• A Point of Contact (POC), phone number, and email address of the person (in the body of the email) to be contacted regarding any correspondence between the Government and the Vendor. The POC shall be capable of addressing questions or issues associated with the submission and content of the notice, and;

• Identify your firm’s Small Business Status.

While parties that are interested in this requirement are requested to provide written responses which discuss their technical solutions and the feasibility of their approach, written responses may include other alternatives and solutions for consideration. Written responses will not be returned and become the property of the OIG.

5.3. SUBMISSION INSTRUCTIONS

Responses must be submitted electronically to the Contract Specialist, Adam Berger, at Adam.Berger@oig.dhs.gov and cc’ing Contracting Officer Irfan Ayub at Irfan.Ayub@oig.dhs.gov. The response should be no more than five (5) pages in length, must be no larger than three (3) megabytes, and should use font size 12. Should a vendor experience difficulty in transmitting its response, e.g., file size limitations, one must immediately contact the Contract Specialist.

Proprietary information submitted in response to this RFI will be protected from unauthorized disclosure as required by the Federal Acquisition Regulation (FAR). All proprietary markings should be clearly delineated; the respondent shall identify where data is restricted by proprietary or other rights and mark it accordingly.

Do not submit pricing information in response to this RFI.

This RFI is only for the purpose of identifying potential sources as part of the OIG’s market research. No RFQ/RFP currently exists; therefore, do not request a copy of the RFQ/RFP.

There is no commitment by the Government to issue an RFQ/RFP, make an award or awards, or to be responsible for any monies expended by industry responses to this RFI.

The format for the RFI responses is further described as follows:

Cover Page: The cover page shall contain (1) Company Name, (1a) Company Address, (2) Primary Point of Contact for the RFI, (2a) Phone Number and (2b) Email Address, (3) Cage Code, (4) DUNS, (5) NAICS Code, (6) Business Size, and (7) Federal Supply Schedule (FSS) or other strategic sourcing vehicle contract number, if applicable.

Introduction: Provide a brief description of existing capability to perform the requirements or provide proposed Statement of Work language for the services and/or any proposed solution.

Technical Capability: The respondent's technical ability shall describe the services for the areas described in the Statement of Work. The responses should include an overall description of the proposed services and a demonstrated ability for those areas identified.

The descriptions should include schedule information for delivery of services. Interested parties should provide information on their ability to use existing assets or procure additional assets to provide the technical support needed. Interested parties should also describe technical benefits of their proposed services in terms of existing technologies or resources, improvements/enhancements, cost efficiencies of their specific approach, and any other support capabilities that provide service and/or product excellence or uniqueness.

Organization Experience: Provide a brief description of your organization's experience in providing the same or similar services and/or product solution(s) to both commercial and government organizations; and optionally up to three references for same or similar services and/or any product solution(s) should be provided.

NOTE: Not responding to the RFI does not preclude participation in any future RFP or RFQ.

If a solicitation is released, it will be issued via the Federal Business Opportunities website (www.fbo.gov) or GSA eBuy at www.ebuy.gsa.gov or other Government portal. It is the responsibility of the potential quoters/offerors to monitor this website for any information that may pertain to this RFI or a future RFP. The information provided in this RFI and its amendments are subject to change and are not binding on the Government. Participation in this effort is strictly voluntary. The purpose of this RFI is to assess vendor capabilities and interest. Review of the responses to the RFI will focus on the vendor's response to the Statement of Work, technical capability to provide a quality solution, corporate experience/past performance for same or similar activity with commercial activities or government agencies, and responsiveness to the RFI objectives and requirements.

5.4. CLARIFICATION OF RFI RESPONSES

In order to fully comprehend the information contained within a response to this RFI, there may be a need to seek further clarification from those respondent(s) identified as capable.

This clarification may be requested in the form of brief verbal communication by telephone; written communication; electronic communication; or a request for a presentation of the response. The Government reserves the right to seek additional information from those vendors identified with unique solutions that are determined to be beneficial to the Government.