Technical Exhibit 5-AccountRequestProcess.pdf

NGFL REQUEST FOR NETWORK USER ACCOUNTS

1) The person needing the network account must have a CAC and AKO account.

2) Create an ATCTS account at https://atc.us.army.mil/

3) Complete the Cyber Awareness Challenge:

a. PREFERRED: https://cs.signal.army.mil Automatically uploads to ATCTS

b. ALTERNATE: https://jko.jten.mil User must print and attach to Remedy ticket.

4) Read and sign an Acceptable Use Policy (AUP) at https://cs.signal.army.mil

5) The Supervisor creates a "General User" SAAR (use Internet Explorer) https://ngfla0j8svr02.ng.ds.army.mil/SAAR/

a. Use the account candidate's 16 digit PIV

b. Use duty location information, do NOT use home address or phone number.

c. Security Manager must sign.

6) The Supervisor submits a "User Account Request" Remedy ticket at https://itsmrequest.ng.ds.army.mil/kinetic/DisplayPage?name=FL_Catalog

a. Click on the yellow "Popular Requests" tile and choose "User Account Request".

b. In the "Requested for" section choose "Myself"

c. In the "Contact Information" section choose "Myself".

d. The supervisor is the point of contact for the account request until the account is created.

https://atc.us.army.mil/ https://cs.signal.army.mil/ https://jko.jten.mil/ https://cs.signal.army.mil/ https://ngfla0j8svr02.ng.ds.army.mil/SAAR/ https://itsmrequest.ng.ds.army.mil/kinetic/DisplayPage?name=FL_Catalog