TAB 3 - statement of work.pdf

STATEMENT OF WORK

FOR

LAUNDRY & DRY CLEANING SERVICES

AT

INSCRIPTION HOUSE HEALTH CENTER

SHONTO, ARIZONA

October 20, 2022

KAYENTA SERVICE UNIT

1. Introduction:

1.1. Inscription House Health Center is a member of Kayenta Service Unit representing three health center facilities (Kayenta Health Center, Inscription House Center and Dennehotso Health

Center). A contractor provides laundry and dry cleaning services for ten (10) Navajo Area Indian

Health Service (NAIHS) medical facilities. These facilities include ambulatory health centers and hospitals that range in size from 13 to 100 beds and produce a total of approximately 1.5 million pounds of laundry and 7,000 pounds of dry cleaning on an annual basis. Inscription

House Health Center (IHHC) is located off one mile North of Junction Highway 98 and Navajo

Route 16 and is at a remote location; the nearest town is a one‐hour drive.

2. PROJECT BACKGROUND

2.1. The NAIHS is the primary provider of comprehensive inpatient care, ambulatory care, dental care, preventive and community health services, and environmental health services for members of the Navajo Nation (Tribe) and San Juan Southern Paiute Tribe.

2.2. The objective is to obtain laundry and dry cleaning services for medical facilities.

2.3. Contractor to provide annual laundry and dry cleaning services to include pick‐up of soiled laundry and delivery of clean laundry for the NAIHS medical facilities.

2.4. Contractor must be knowledgeable in The Joint Commission “Surveillance, Prevention, and

Control of Infection” standard, Centers for Disease Control and Prevention “Recommendations for Isolation Precautions in Hospitals”, Centers for Disease Control and Prevention “Guidelines for Laundry in Healthcare Facilities”, The Facility Guidelines Institute “Guidelines for Design and

Construction of HEALTH Care Facilities”, and The Healthcare Laundry Accreditation Council the

Accreditation Standards for Processing Reusable Textiles for use in Healthcare Facilities, 2011

Edition (or most recent edition).

3. PROJECT DESCRIPTION:

3.1. The contractor shall prepare a proposal, and upon award, shall provide an accurate timeline to complete services and following will perform the work to completion.

3.2. The contractor shall provide all management, supervision, quality control, labor, facilities, equipment, transportation, scales and supplies (example: laundry detergent, packaging and labeling materials, dry cleaning solutions, etc.) necessary to preform laundry and dry cleaning services to include pick‐up of soiled laundry and delivery of clean laundry.

3.3. Laundering Process:

a. The Contractor shall sort and wash laundry to maintain color and durability of laundered items accordance with industry standards.

b. The Contractor shall consider manufacturer’s recommendations (if available) in selecting appropriate laundering processes, products and accessories, based on fabric content and nature of soil, to ensure cleanliness, soil and stain removal, color retention and fabric durability.

c. The Contractor will select laundering processes, products and procedures that comply with all applicable federal, state and local standards of health and safety regulations pertaining to healthcare laundry and facilities.

d. The Contractor shall handle all soiled laundry as if potentially contaminated with blood or body fluids, as defined by the Centers for Disease Control and Prevention (CDC).

e. The Contractor shall ensure NAIHS medical facilities’ laundry is completely separated from all other laundry during processing.

3.4 Finished Laundry:

a. The Contractor shall ensure all finished laundry is clean, dry, folded, and pressed (as needed)

b. The Contractor shall replace broken or missing buttons, zippers or snaps, and mend torn items according to color and material.

c. The Contractor shall prevent contamination of finished laundry.

d. The Contractor shall ensure no two articles are folded together.

e. The Contractor shall ensure that machine and hand‐finished articles are smooth, without wrinkles, and the original shape and dimension are related.

f. The Contractor shall collect and return articles damaged beyond repair or otherwise no longer serviceable to the specific medical facility for disposal.

3.5 Packaging:

a. The Contractor shall group, package, label, and place all finished laundry in linen carts to prevent contamination during transportation and delivery to the specific medical facility.

b. The Contractor shall ensure finished laundry is:

‐ Grouped by type of articles(s) e.g. sheets, pillowcases, blankets, patient gowns, surgery scrubs.

‐ Packaged and labeled to identify contents type or articles(s), unless clear plastic wrap is used and the type of laundry is obvious.

‐ Placed in clean linen carts that are sealed at the top to protect the finished packaged laundry from contamination.

4. CRITERIA:

4.1. The Contractor’s facility shall meet the requirements of the most current edition of The Facility

Guidelines Institute “Guidelines for Design and Construction of Health Care Facilities” that pertains to hospital laundry facilities and dis infection of laundry carts. The Contracting Officer shall approve any exceptions.

4.2. Environmental Compliance:

a. The Contractor shall comply with all applicable local, state, and federal environmental regulations.

b. The Contractor shall provide an annual report indicating an evaluation of existing work‐ practices environmental compliance, and opportunities to reduce environmental impact as related to the following topics: potable water consumption, hazardous chemical usage, air emissions, solid waste generation, and energy consumption.

5. GENERAL REQUIREMENTS:

5.1. The Contractor shall coordinate all laundry pick‐ups and delivery schedules with the facility.

5.2. The Contractor shall furnish a schedule of the dates agreed upon with the project officer and the facility manager at least two weeks in advance.

5.3. The Contractor shall deliver once‐a‐week service on Mondays, excluding holidays, between the hours of 8:00am and 5:00pm. Alternate hours work must be requested and approved with

IHHC.

5.4. The Contractor shall not retain any laundry: except for items that must be mended or soaked as a pre‐cleaning step need not be returned as finished laundry the following day.

5.5. Any foreseen or unplanned costs, workhours or changes that will effect or incur extra costs to KSU, needs to be brought to the attention of the IHHC project representative before proceeding with this matter.

5.6. The Contractor must be mindful of keeping normal business activity uninterrupted.

5.7. Contractor is expected to be professional and efficient with his work.

5.8. Contractor to follow all safety policy and regulations.

6. SPECIAL REQUIREMENTS

6.1. Contractor Employee Identification:

a. Contractor employees shall wear easily visible photo identification badges while on government property that identifies the employee by photograph, name and company.

6.2. Contractor shall wear ID badge on KSU premises and check in with security every day.

7. Period of Performance

7.1. Period of Performance: January 01, 2023 to December 31, 2023.

8. Contact information:

8.1. Timothy Stover, EVS Supervisor, 928‐672‐3118

8.2. Billy Elliott HSA, 928‐672‐3117

9. Warranty

10.1 Workmanship warranty one years.