TAB 10 SOW PolicyManagementProgram_Mar2020.pdf

Statement of Work

Policy Management Services

FY2020

I. Location: Chinle Comprehensive Health Care Facility, Off Highway 191 & Hospital Drive, Chinle, Arizona, Quality Management Division.

II. Period of Performance: 1 April 2020 – 31 March – Annual Appropriation

III. Deliverable Schedule: Daily 24/7 access to cloud policy system

IV. Major Duties and Responsibilities:

a. Contractor shall upload all policies to central location on cloud base system

b. Contractor shall ensure all policies are available for use by all employees 24/7

c. Contractor shall provide the means for Government staff to review, update develop and maintain all needed policies that meet all regulatory requirements.

d. Contractor shall assign a dedicated Implementation Consultant for regular status calls.

f. Contractor shall create and configure a policy application website, branded with IHS logo

g. Contractor shall use conversion services team to bring Government documents into the tool

h. Contractor shall provide on-going support via a learning center without fee

i. Contractor shall provide regular enhancements to the service at no additional fee

j. Contractor shall ensure all policies are kept current and establish a systematic review process

k. Government will have full access to store and manage their documents within their document library within the software solution provided by the Contractor to include but not limited to:

• Advancements in streamlining document management processes

• Advanced, Google-like searching

• Ongoing full archival history

• Edit and collaborate within the tool

• All revision redlines tracked

• Approval routing & Workflows

• Electronic signature signoff

• Robust document status reporting

• Assign required readers.

V. Supervision: Functions under the Supervision of the Director of Quality, Beverly K. Luce 928-674- 7023, Alternate: Dante Halleck, Safety Officer 928-674-7604.

VI. COR II: Mr. Myrl (Nick) Bird, Supervisory Nurse CAM 928-674-7803