T53_Tech_Manual_PWS_V3.pdf

PERFORMANCE WORK STATEMENT (PWS) For Preparation and Delivery of Commercial off the shelf (COTS) Manuals for the T53-L-703 Engine.

PREPARATION DATE: 21 Feb 2020 Rev 3 dated 19 Aug 2020

PR FD2030-20-31622

PREPARING ORGANIZATION: AFLCMC/LPSZB TINKER AFB OK 73145

TABLE OF CONTENTS

1 Description Of Services

1.1 General Information

1.2 Subsequent TO/Data Requirements

1.3 Data Rights

1.4 Initial Technical Order Guidance Conference (TOGC)………………….………………………………………..4

1.5 Contracting Officer Representative (COR)………………………………………………………..5

1.6 Contractor Employee General Requirements…………………………………………………….5

1.7 TO Delivery………………….…………………………………………………………….…………….5

1.8 Applicable Documents ………………………………………………………………………………….5

1.9 Perod Of Performance………………………………………………………………………………6

1.10 Place Of Performance…….……………………………………………………………….………..6

2 Service Summary

2.1 Performance Thresholds

2.2 Surveillance Methods

2.3 Honeywell Performance Evaluation………………………………………………………….…….7

3 Contractor Requirements……...…………………………………………………………………….…9

3.1.1 CONTRACTOR IDENTIFICATION…………………………………………………………………………………………………….. 9

3.1.2 Uses and Safeguarding of Information ……………………………………………………………………………………... 9

4 Government Furnished Data and Services

ATTACHMENT A - ACRONYMS

ATTACHMENT B - DEFINITIONS

ATTACHMENT C - APPLICABLE DOCUMENTS

ATTACHMENT D - DATA DESCRIPTION AND DOCUMENTS

ATTACHMENT E - CUSTOMER COMPLAINT RECORD

1 Description of Services

The purpose of this PWS is to specify the requirements for the lease of Commercial-Off-the-Shelf (COTS) manuals. The COTS manuals are needed to perform overhaul and repair maintenance for the T53-L-703 engine. The COTS manuals are those technical publications developed by Honeywell Inc., T53-L-703 Original Equipment Manufacturer

(OEM), to support their commercially available products, and may include user manuals, parts lists, schematics, etc. The Government will review the manuals prior to acceptance to ensure the data meets the Governments requirements. The Commercial Manuals and

Service Bulletins shall be provided in electronic digital format or a CD-ROM when the digital files exceed the email limit, see para 1.1

1.1 General Information

Honeywell shall provide updates to the current baseline of all Organizational-Level, Intermediate-Level, and Depot-Level COTS manuals to support the operations and maintenance of the T53-L-703 engine. All manuals shall be provided to the maximum extent possible without impairing program support objectives. MIL-PRF-32216A will be used as a guide for evaluating the manuals for acceptance. This handbook applies to manuals that support: 1) equipment designed and manufactured for commercial use, and

2) commercial equipment used in commercial or military platforms.

1.2 Subsequent TO/Data Requirements

1.2.1 Honeywell shall propose a process for notifying the Government TOMA when additional TO or source data requirements are identified subsequent to contract award.

This process shall require government review and approval of recommended additional requirements prior to contractual approval.

Contractor Furnished Aeronautical Equipment/Contractor Furnished Equipment

(CFAE/CFE) Notices, Data Item Description (DID) DI-TMSS-80067

(http://dodssp.dpas.dls.mil/assist.htm), may be used to provide recommendation data.

http://dodssp.dpas.dls.mil/assist.htm

1.2.2 Honeywell shall provide all OEM/Contractor generated Revisions and/or Service

Bulletins (SBs) for operations and maintenance of the T53-L-703 engine throughout the term of contract. Each Revision and SB must be provided within 21 calendar days of publication via electronic media to the address cited in paragraph 1.

Honeywell shall have quarterly meetings with the government to discuss issues. A call in number will be provided at the start of the contract.

1.2.3 The AF requests the ability to electronically store, print, distribute, update and decollate the commercial manual(s) to allow for printing. Commercial manuals shall be delivered as Portable Document Format (PDF) unless otherwise specified.

1.3 Data Rights

Government rights in data are specified in the Defense Federal Acquisition Regulation supplement (DFARS), paragraphs 227-7102 through 227-7104. Honeywell shall propose

Unlimited Rights for all source data and TOs prepared specifically for the contract. If some

TOs or source data are copyrighted or contain proprietary data or procedures, Honeywell may propose Limited Rights or Government Purpose License Rights (GPLR) only.

Proposed commercial manuals shall be provided with at least GPLR or Limited Rights.

Copyrights shall be according to DFARS paragraphs 227-7103, 7105 and/or 7106.

GPLR is the right to use, reproduce, display or disclose technical data, in whole or in part and in any manner, for Government purposes only and to permit others to do so for

Government purposes only. This includes purposes for competitive procurement but does not grant to the Government the right to have or permit others to use technical data for commercial purposes.

1.4 Initial Technical Order Guidance Conference (TOGC). Working thru the TOMA, the

Contractor shall co-host and participate in a guidance conference for this effort. The

TOGC will be held within 60 calendar days after contract award. The Technical Manual

Schedule and Status will be formalized at this conference. The Contractor shall present a briefing on their interpretation of the basic contract, Performance Work Statement (PWS), CDRLs, this document and the planned preparation and delivery of the TOs and related data.

1.5 Contracting Officer Representative (COR) The COR shall be identified in a designation letter. “Contracting Officer's Representative,” means an individual designated in accordance with subsection 201.602-2 of the Defense Federal Acquisition Regulation

Supplement and authorized in writing by the PCO to perform specific technical or administrative functions. If the PCO designates a COR, the CONTRACTOR shall receive a copy of the written designation. It shall specify the extent of the COR's authority to act on behalf of the PCO. The COR is not authorized to make any commitments or changes that shall affect price, quality, quantity, delivery, or any other term or condition of the contract. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is not authorized to change any of the terms and conditions of the resulting order. The COR will be identified during the Guidance Conference.

1.6 Contractor Employee General Requirements

1.6.1 The contractor shall:

- Be responsible for all work performed under this PWS.

- Provide in writing to the PCO, within ten (10) business days after contract award Names and telephone number of Contract Manager.

-Be available, to be contacted by email or telephone during business hours to discuss and resolve any issues.

1.7 TO Delivery The file delivery formats shall be according to applicable CDRLs. Paper delivery is not acceptable for final delivery of COTS manuals. All Portable Document

Format (PDF) files shall be emailed to: cathy.estrada@us.af.mil and all CD-ROMs shall be mailed to:

AFLCMC/LPSZB

ATTN: Cathy Estrada/ (405) 739-7886 3001 Staff Drive, 2AA2 109H Tinker AFB, OK 73145

1.8 APPLICABLE DOCUMENTS

Specifications, Standards, and Handbooks:

The following form a part of this document to the extent specified herein and is referenced for guidance only. Unless otherwise specified, the issue of the documents below will be mailto:cathy.estrada@us.af.mil those listed in, and supplement to, the Department of Defense Index of Specifications and

Standards (DODISS). Refer to Appendix “C”.

1.9 PERIOD OF PERFORMANCE

This Commercial Lease contract is for a total period of five (5) years structured as a one-year (1) basic with four (4) one-year option periods. Each period of performance will be funded annually.

1.10 PLACE OF PERFORMANCE

The Contractor shall perform all contracted services at the Contractor’s Location.

2 SERVICE SUMMARY

Honeywell shall be aware that in the absence of any contract threshold from Service

Summary does not detract from its enforceability nor limit the rights or remedies of the

Government under any other provision of the contract. The government will use the surveillance methods contained in the Quality Assurance Surveillance Plan (QASP) to evaluate the Honeywell’s performance for the performance objective listed below. In the event the performance objective is not met, Honeywell will be given a reasonable time after notification to correct the unacceptable performance, if such correction is possible.

Honeywell shall immediately take corrective action in accordance with the performance threshold(s). In cases where Honeywell fails to implement corrective action, the PCO will take appropriate measures.

2.1 PERFORMANCE THRESHOLDS

Honeywell shall achieve performance thresholds for each required service metric identified in this PWS. The performance thresholds are designed to:

Align contractor performance with objectives.

Focus on critical success factors in meeting performance objectives.

Reflect performance goals.

Promote continuous improvement in performance.

2.2 SURVEILLANCE METHODS

Honeywell shall support the COR surveillance methods. The Government will use the methods contained in the Quality Assurance Surveillance Plan to evaluate Honeywell’s performance for the listed performance objectives. The COR will monitor Honeywell’s performance to determine if it meets the contract thresholds as set forth in the performance measures and this PWS. In the event the performance objective is not met, the PCO will issue written notification to Honeywell. In cases where Honeywell fails to implement corrective action, the PCO will take appropriate measures. A variety of surveillance methods may be used by the COR such as:

Random sampling of recurring service outputs.

One hundred (100) percent inspection of the output.

Periodic inspection of the process or output.

Customer complaints

Technical Orders and AFMC Form 202 disposition

NOTE: The AFLCMC/LPSZB may use a combination of surveillance methods, as defined above, to monitor Honeywell’s performance even though the specific surveillance method is not called out in Table 2-1.

2.3 HONEYWELL PERFORMANCE EVALUATION

Honeywell shall be aware that the evaluation of performance will occur when

AFLCMC/LPSLB evaluates the service to determine whether or not it meets the performance measures of the contract.

Table 2-1

Performance Standards

Performance Objective PWS Paragraph

Performance Threshold

SS-1 Honeywell shall provide current baseline copies of all Organizational-Level, Intermediate-Level, and Depot-Level COTS manuals to support the operations and maintenance of the T53-L-703 engine. All manuals shall be provided to the maximum extent possible without impairing program support objectives. MIL-PRF-32216A will be used as a guide for evaluating the manuals for acceptance. This handbook applies to manuals that support: 1) equipment designed and manufactured for commercial use, and 2) commercial equipment used in commercial or military platforms

1.1 100% delivery of all COTS Manuals for the operation and maintenance of the T53-L-703 engine.

SS-2 Honeywell shall propose a process for notifying the Government TOMA when additional TO or source data requirements are identified

1.2.2 95% of changes/updates are delivered within 21 calendar days of publication.

subsequent to contract award. This process shall require government review and approval of recommended additional requirements prior to contractual approval.

Contractor Furnished Aeronautical Equipment/Contractor Furnished Equipment (CFAE/CFE) Notices, Data Item Description

(DID) DI-TMSS-80067

(http://dodssp.dpas.dls.mil/assist.htm), may be used to provide recommendation data.

SS-3 Honeywell shall provide all OEM/Contractor generated Service Bulletins (SBs) for operations and maintenance of the T53-L-703 engine throughout the term of contract. Each SB must be provided within 21 calendar days of publication

1.2.2 95% of service bulletins are delivered within 21 calendar days of publication.

3 CONTRACTOR REQUIREMENTS

These general requirements apply to this contract unless otherwise stated.

3.1.1 Contractor Identification. Contractor employees shall identify themselves as contractor personnel by introducing themselves or being introduced as contractor personnel and displaying distinguishing badges or other visible identification for meetings with Government personnel. In addition, contractor personnel shall appropriately identify themselves as a contractor employee in telephone conversations and in formal and informal written correspondence.

3.1.2 Uses and Safeguarding of Information. Information from the secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor name and contract number associate with the data.

3.1.3 User Manuals. Data for Air Force service requirements must be input at the Air Force CMRA link. However, user manuals for government personnel and contractors are available at the Army CMRA link at http://www.ecmra.mil

3.1.4 Mission Essential Contractor Services. N/A

4 GOVERNMENT FURNISHED DATA AND SERVICES

There are no Government furnished data nor services provided for this T53-L-703 lease effort.

PWS ATTACHMENT A ACRONYMS

AFB Air Force Base

AFMAN Air Force Manual

AFI Air Force Instruction

AFOSH Air Force Occupational Safety and Health

AFTO Air Force Technical Order

ANSI American National Standards Institute

ASQC American Society for Quality Control

BCU Block Cycle Update

CAP Contractor Acquired Property

CD Computer Disk

CDRL Contract Data Requirements List

CEMS Comprehensive Engine Management System

CGM Computer Graphics Metafile

CO Contracting Officer

COTS Commercial-Off-the-Shelf

CPS Command Publishing System

DOD Department of Defense

DID Data Items Description

DMM Depot Maintenance Manual

DRC Data Repository Collection

DSN Defense Switching Network

DSM Defense Messaging System

DTD Document Type Description

ETIMS Enhanced Technical Information Management System

EAWP Engine Automated Work Package

FAC Functional Area Chief

FOD Foreign Object Damage

FOSI Formatting Output Specification Instance

FSE Field Service Evaluation

FSETM Field Service Evaluation Team Manager

FSG Full Screen Graphics

GFD Government Furnished Data

GFP Government Furnished Property

GIF Graphic Interchange Format

GCSS Global Combat Support System

HAZ-MAT Hazardous Material

HMMP Hazardous Materials Management Program

HTML Hyper Text Markup Language

IAW In Accordance With

IDD Interface Design Document

IPDF Index Portable Document File

IETM Interactive Electronic Technical Manual

IMM Intermediate Maintenance Manual

IPI In-Process Inspection

IPR In-Process Review

IPB/IPD Illustrated Parts Breakdown/Illustrated Parts Data

IT Information Technology

ISO International Standards Organization

ITO Interim Technical Order

JCN Job Control Number

JPG Joint Photographic Group (graphic file/type extension)

LAN Local Area Network

LDD Loss, Damage, or Destruction

MS Microsoft

NAC National Agency Check

NDAA National Defense Authorization Act

NLT No Later Than

OSHA Occupational Safety and Health Administration

PA Property Administrator

PCO Procurement Contracting Officer

PDF Portable Document Format

PLCO Plant Clearance Officer

QA Quality Assessment

PA Property Administrator

PWS Performance Work Statement

QAP Quality Assurance Personnel

QAE Quality Assurance Evaluator

QASP Quality Assurance Surveillance Plan

RAC Rapid Action Change

RID Record of Incorporated Data

RP Real Property

RCM Reliability Centered Maintenance

RFP Request for Proposal

SS Service Summary

SGML Standard Graphics Markup Language

SSN Social Security Number

SRU Shop Replaceable Unit

TAFB Tinker AFB

TAFBI Tinker AFB Instruction

TCTO Time Compliance Technical Order

TIF Tagged Image File

TMS Type Model Series

TMSS Technical Manual Specifications & Standards

TMSM Type Model Series Mission

TO Technical Order

TOD Technical Order Data

TOMA Technical Order Management Agency

TOV Technical Order Viewer

UPS United Parcel Service

USPS United States Postal Service

WA Web Access

WP Work Package

XML Extensible Markup Language

PWS ATTACHMENT B - DEFINITIONS

Contract Manager: Contractor personnel who shall be responsible for the performance of the work and shall have full authority to act for the Contractor on all matters relating to the performance of this contract.

Government Property: All property owned by or leased to the Government or acquired by the

Government under the terms of the contract. It includes both Government-furnished property and

Contractor-acquired property. This includes facilities, material, special tooling, special test equipment, and agency-peculiar property.

Quality Manager: Personnel who are responsible for managing the quality assurance system, scheduling and directing inspections and audit activities, developing and implementing corrective and preventive actions, developing and providing quality inspection and audit metrics, and for executing quality plans.

Quality Systems: Model for Quality Assurance in Production, Installation, and Servicing.

PWS ATTACHMENT C – APPLICABLE DOCUMENTS

A. General Information. Honeywell shall ensure requirements in this PWS are accomplished IAW the latest version of the following documentation if it does not impact cost and delivery schedules or if a conflict does not arise in implementation of the new procedures. If any of the preceding conditions occur, a written evaluation, along with specific backup data and estimated cost data for those changes which impact Honeywell’s performance shall be provided to the PCO within ten

(10) workdays after receipt of an updated publication Honeywell shall not incorporate these publication changes until approved by the PCO. In the event there are conflicts between two or more referenced documents Honeywell shall provide written evaluation, along with specific backup data to the PCO within ten (10) workdays after knowledge of the conflict. Resolution of the conflict will be provided by the PCO. In addition, Honeywell shall immediately implement those publication changes that result in no change in contract price or delivery or have no conflicts.

Table C-1

USAF Technical Publications

Publication

Number

Title Engine

Type

Airframe End User

290.2 Maintenance Manual T53-L-703 TH-1H

290.3 Overhaul Manual T53-L-703 TH-1H

290.4 Illustrated Parts Catalog T53-L-703 TH-1H

72-09-41 Repair Manual T53-L-703 TH-1H

286.2 Standard Practices Manual T53-L-703 TH-1H

290.1 Operating Instructions T53-L-703 TH-1H

ATTACHMENT D – DATA DESCRIPTIONS AND DOCUMENTS

Per 00-5-3:

3.6.5 DIDs. Following is a listing of most of the TO program-related Data Items which may be required:

DI-TMSS-80527, Commercial Off-the-Shelf (COTS) Manual and Associated Supplemental

Data.

3.9.13.11 Commercial Off-The-Shelf (COTS) Manual. When Honeywell recommends use of commercially available SE or end item components, use of manufacturer manuals customarily provided with the commercial article may also be recommended. Copies of the COTS manuals are attached to the CFEN recommendations for government review and approval IAW MIL-PRF-32216. CFENs on COTS manuals must include Honeywell evaluation of suitability based on MIL-PRF-32216. See Section V for additional information when working with COTS programs.

MIL-PRF-32216,

Evaluation of Commercial Off-The-Shelf (COTS) Manuals and Preparation of

Supplemental Data.

PWS ATTACHMENT E – CUSTOMER COMPLAINT RECORD

CUSTOMER COMPLAINT RECORD DATE/TIME OF COMPLAINT:

SOURCE OF COMPLAINT

ORGANIZATION: BUILDING

NUMBER

INDIVIDUAL PHONE NUMBER

NATURE OF COMPLAINT:

CONTRACT REFERENCE:

VALIDATION:

DATE/TIME CONTRACTOR INFORMED OF COMPLAINT:

ACTION TAKEN BY CONTRACTOR:

RECEIVED/VALIDATED BY: