Synopsis FD2030232176.docx

The United States Air Force through Air Force Sustainment Center (AFSC), Tinker AFB 73145 is contemplating the Remanufacture of B-1 Cylinder Assemblies (Bungees). The contractor shall provide all labor, facilities, equipment and all material to accomplish remanufacture. The work encompasses the disassembly cleaning, inspection, maintenance re-assembly, testing, and finishing actions required to return the item to a like-new condition in accordance with the solicitation requirements and all attachments.

A firm fixed price Indefinite Delivery Requirements type contract is contemplated with a three-year basic \and two one-year option.

The requirements set forth in this notice are defined per Purchase Request FD2030-23-02176 as follows:

Written response is required.

Item 0001: CYLINDER ASSEMBLY, R three-year basic and two-one year option; NSN: 1680011478385RK; P/N L3300048-001; Applicable to B-1 Cylinder Assemblies (Bungees) for a best estimated quantity (BEQ) of 3 Year Basic– 3 each/year and Option Year I-2 each/year, Option Year II – 2 each/year

Item 0002: CYLINDER ASSEMBLY, R three-year basic and two-one-year option; NSN: 1680011597779RK; P/N L5238001-001; Applicable to B-1 Cylinder Assemblies (Bungees) for a best estimated quantity (BEQ) of 3 Year Basic– 3 each/year and Option Year I-2 each/year, Option Year II – 2 each/year

Item 0003: CYLINDER ASSEMBLY, R three-year basic and two-one-year OPTION; NSN: 1680011597779RK; P/N L5238001-001; Applicable to B-1 Cylinder Assemblies (Bungees) for a best estimated quantity (BEQ) of 3 Year Basic– 3 each/year and Option Year I-2 each/year, Option Year II – 2 each/year

Item 0004: CYLINDER ASSEMBLY, R three-year basic and two-one-year OPTION; NSN: 1680011611492RK; P/N L5228001-001; Applicable to B-1 Cylinder Assemblies (Bungees) for a best estimated quantity (BEQ) of 3 Year Basic– 3 each/year and Option Year I-2 each/year, Option Year II – 2 each/year

Item 0005: CYLINDER ASSEMBLY, R three-year basic and two-one-year OPTION; NSN: 1680011793886RK; P/N L3300058-011; Applicable to B-1 Cylinder Assemblies (Bungees) for a best estimated quantity (BEQ) of 3 Year Basic– 3 each/year and Option Year I-2 each/year, Option Year II – 2 each/year

Item 0006: CYLINDER ASSEMBLY, R three-year basic and two-one-year OPTION; NSN: 1680011826325RK; P/N L5248011-001; Applicable to B-1 Cylinder Assemblies (Bungees) for a best estimated quantity (BEQ) of 3 Year Basic– 3 each/year and Option Year I-2 each/year, Option Year II – 2 each/year

Item 0007: CYLINDER ASSEMBLY, R three-year basic and two-one-year OPTION; NSN: 1680011826326RK; P/N L5248021-001; Applicable to B-1 Cylinder Assemblies (Bungees) for a best estimated quantity (BEQ) of 3 Year Basic– 3 each/year and Option Year I-2 each/year, Option Year II – 2 each/year

Item 0008: CYLINDER ASSEMBLY, R three-year basic and two-one-year OPTION; NSN: 1680011835193RK; P/N L5238001-001; Applicable to B-1 Cylinder Assemblies (Bungees) for a best estimated quantity (BEQ) of 3 Year Basic– 3 each/year and Option Year I-2 each/year, Option Year II – 2 each/year

Item 0009: CYLINDER ASSEMBLY, R three-year basic and two-one-year OPTION; NSN: 1680011848663RK; P/N L5238061-041; Applicable to B-1 Cylinder Assemblies (Bungees) for a best estimated quantity (BEQ) of 3 Year Basic– 3 each/year and Option Year I-2 each/year, Option Year II – 2 each/year

Item 0010: CYLINDER ASSEMBLY, R three-year basic and two-one-year OPTION; NSN: 1680011848664RK; P/N; L5228091-001 Applicable to B-1 Cylinder Assemblies (Bungees) for a best estimated quantity (BEQ) of 3 Year Basic– 3 each/year and Option Year I-2 each/year, Option Year II – 2 each/year

Item 0011: CYLINDER ASSEMBLY, R three-year basic and two-one-year OPTION; NSN: 1680011848993RK; P/N: L5228101-001; Applicable to B-1 Cylinder Assemblies (Bungees) for a best estimated quantity (BEQ) of 3 Year Basic– 3 each/year and Option Year I-2 each/year, Option Year II – 2 each/year

Item 0012: CYLINDER ASSEMBLY, R three-year basic and two-one-year OPTION; NSN: 1680012037400RK; P/N L3400172-001; Applicable to B-1 Cylinder Assemblies (Bungees) for a best estimated quantity (BEQ) of 3 Year Basic– 3 each/year and Option Year I-2 each/year, Option Year II – 2 each/year

Item 0013: CYLINDER ASSEMBLY, R three-year basic and two-one-year OPTION; NSN: 1680012037401RK; P/N L3400176-001; Applicable to B-1 Cylinder Assemblies (Bungees) for a best estimated quantity (BEQ) of 3 Year Basic– 3 each/year and Option Year I-2 each/year, Option Year II – 2 each/year

Item 0014: CYLINDER ASSEMBLY, R three-year basic and two-one-year OPTION; NSN: 1680012658447RK; P/N L5228091-011; Applicable to B-1 Cylinder Assemblies (Bungees) for a best estimated quantity (BEQ) of 3 Year Basic– 3 each/year and Option Year I-2 each/year, Option Year II – 2 each/year

Item 0015: CYLINDER ASSEMBLY, R three-year basic and two-one-year OPTION; NSN: 1680013427689RK; P/N L5228101-011; Applicable to B-1 Cylinder Assemblies (Bungees) for a best estimated quantity (BEQ) of 3 Year Basic– 3 each/year and Option Year I-2 each/year, Option Year II – 2 each/year

Item 0016: CYLINDER ASSEMBLY, R three-year basic and two-one-year OPTION; NSN: 1680011850838RK; P/N L5228121-001; Applicable to B-1 Cylinder Assemblies (Bungees) for a best estimated quantity (BEQ) of 3 Year Basic– 3 each/year and Option Year I-2 each/year, Option Year II – 2 each/year

Item 0017: CYLINDER ASSEMBLY, R three-year basic and two-one-year OPTION; NSN: 1680011848667RK; P/N L5238081-001; Applicable to B-1 Cylinder Assemblies (Bungees) for a best estimated quantity (BEQ) of 3 Year Basic– 3 each/year and Option Year I-2 each/year, Option Year II – 2 each/year

Item 0018: CYLINDER ASSEMBLY, R three-year basic and two-one-year OPTION; NSN: 1680011848666RK P/N L5238071-001; Applicable to B-1 Cylinder Assemblies (Bungees) for a best estimated quantity (BEQ) of 3 Year Basic– 3 each/year and Option Year I-2 each/year, Option Year II – 2 each/year

Item 0019: CYLINDER ASSEMBLY, R three-year basic and two-one-year OPTION; NSN: 1680011848665RK; P/N L5228141-001; Applicable to B-1 Cylinder Assemblies (Bungees) for a best estimated quantity (BEQ) of 3 Year Basic– 3 each/year and Option Year I-2 each/year, Option Year II – 2 each/year

Item 0020: CYLINDER ASSEMBLY, R three-year basic and two-one-year OPTION; NSN: 1680012266249RK; P/N L3400092-001; Applicable to B-1 Cylinder Assemblies (Bungees) for a best estimated quantity (BEQ) of 3 Year Basic– 3 each/year and Option Year I-2 each/year, Option Year II – 2 each/year

Item 0021: CYLINDER ASSEMBLY, R three-year basic and two-one-year OPTION; NSN: 1680012041964RK; P/N L5228041-011; Applicable to B-1 Cylinder Assemblies (Bungees) for a best estimated quantity (BEQ) of 3 Year Basic– 3 each/year and Option Year I-2 each/year, Option Year II – 2 each/year

Item 0022: CYLINDER ASSEMBLY, R three-year basic and two-one-year OPTION; NSN: 1680012041966RK; P/N L5228031-011; Applicable to B-1 Cylinder Assemblies (Bungees) for a best estimated quantity (BEQ) of 3 Year Basic– 3 each/year and Option Year I-2 each/year, Option Year II – 2 each/year

Item 0023: Over and Above. TBN (To Be Negotiated).

Item 0024: Data NSP (Not Separately Priced)

NSN: 1680011478385RK:

Function: APPL: B-1B NHA:AIRCRAFT;ITEM DESCRIPTION:LOCATION-MAIN LANDING GEAR UPLOCK-STRUCTURAL Dimensions: 1.5” h x 1.5” w x 5.0” l and weighs 1.0 lbs. Other Dimensions: S Cylindrical; 1.50 O/D Material: Steel, Aluminum Alloy.

Delivery: 1-unit(s) 1EA EVERY 30 DAYS ARO FUNDED ORDER OR REPAIRABLES, WHICHEVER IS LATER. Early delivery is acceptable

NSN: 1680011597779RK:

Function: The Bungee Assembly, Artificial Feel, Forward Roll Control (L5238001-001) is a single-acting, single-rate, push type unit. Used in control systems for overriding or holding a mechanism over center or for returning a control after it has been operated Dimensions: 3.0” h x 3.0” w x 9.25” l and weighs 1.17 lbs. Material: Steel, ALUMINUM Delivery: Deliver 1-unit(s) Deliver unit(s) 1EA EVERY 30 DAYS ARO FUNDED ORDER OR REPAIRABLES, WHICHEVER IS LATER. Early delivery is acceptable

NSN: 1680011607171RK

Function: Maintains a nearly constant preset cable tension by compensating for changes due to temperature variations and structural deflections of the fuselage.

Dimensions: 3.0” h x 3.0” w x 29.0” l and weighs 5.0 lbs. Material: Steel alloy, aluminum alloy Delivery: Deliver 1-unit(s) 1EA EVERY 30 DAYS ARO FUNDED ORDER OR REPAIRABLES, WHICHEVER IS LATER. Early delivery is acceptable

NSN: 1680011611492RK

Function: Used in control systems for overriding or holding a mechanism over center and can also be used for returning a control after it has been operated.

Dimensions: 4.25” h x 3.0” w x 9.25” l and weighs 1.5 lbs. Material: Steel.

Delivery: Deliver 1-unit(s) 1EA EVERY 30 DAYS ARO FUNDED ORDER OR REPAIRABLES, WHICHEVER IS LATER. Early delivery is acceptable

NSN: 1680011793886RK:

Function: Acts as a stop and prevents the main landing gear from retracting beyond the required travel position.

Dimensions: 1.5” h x 1.5” w x 4.0” l and weighs 1.1 lbs. Other Dimension: Cylindrical Material: Steel and Aluminum Alloy Delivery: Deliver 1-unit(s) 1EA EVERY 30 DAYS ARO FUNDED ORDER OR REPAIRABLES, WHICHEVER IS LATER. Early delivery is acceptable

NSN: 1680011826325RK:

Function: Bungee Assembly, Artificial Feel, Yaw Control is a double-acting, single-rate type and is designed as two bungees mounted end to end in a common union, as a single bungee. The purpose is to store and release energy at a linear rate.

Dimensions: 3.0” h x 3.0” w x 29.53” l and weighs 4.06 lbs. Material: Aluminum, Steel Delivery: Deliver 1-unit(s) Deliver unit(s) 1EA EVERY 30 DAYS ARO FUNDED ORDER OR REPAIRABLES, WHICHEVER IS LATER. Early delivery is acceptable

NSN: 1680011826326RK:

Function: Bungee Assembly Overload Yaw Control stores and releases energy at a linear rate that is in direct proportion to the increase or decrease of the spring deflection.

Dimensions: 11.5” h x 18.0” w x 35.11” l and weighs 97.83 lbs. Material: Steel.

Delivery: Deliver 1-unit(s) Deliver unit(s) 1EA EVERY 30 DAYS ARO FUNDED ORDER OR REPAIRABLES, WHICHEVER IS LATER. Early delivery is acceptable

NSN: 1680011835193RK:

Function: Bungee Assembly Overload Yaw Control, SCAS Control stores and releases energy. It is a double-acting single rate type which extends or retracts. The bungee absorbs excess input forces and protects mechanical linkage.

Dimensions: 3.0” h x 3.0” w x 22.50” l and weighs 4.82 lbs. Other Dimensions: ITEM IS CYLINDRICAL Material: ALUMINUM, STEEL Delivery: Deliver 1-unit(s) Deliver unit(s) 1EA EVERY 30 DAYS ARO FUNDED ORDER OR REPAIRABLES, WHICHEVER IS LATER. Early delivery is acceptable

NSN: 1680011848663RK:

Function: The Bungee Artificial Feel Pitch Control stores and releases energy. It is a double-acting, single-rate Type I extends or retracts. This type is primarily used for artificial feel.

Dimensions: 2.5” h x 2.5” w x 14.00” l and weighs 97.83 lbs. Material: ALUMINUM ALLOY, STEEL ALLOY Delivery: Deliver 1-unit(s) 1EA EVERY 30 DAYS ARO FUNDED ORDER OR REPAIRABLES, WHICHEVER IS LATER. Early delivery is acceptable

NSN: 1680011848664RK:

Function: Bungee Assembly Overload Yaw Control stores and releases energy at a linear rate that is in direct proportion to the increase or decrease of the spring deflection Dimensions: 3.0” h x 3.0” w x 14.0” l and weighs 2.5 lbs. Material: STEEL ALLOY, ALUMINUM ALLOY Delivery: Deliver 1-unit(s) 1EA EVERY 30 DAYS ARO FUNDED ORDER OR REPAIRABLES, WHICHEVER IS LATER. Early delivery is acceptable

NSN: 1680011848993RK:

Function: Bungee Assembly, Centering Nonlinear Pitch Control, is a double-acting, single-rate type bungee providing spring-loaded force to center pitch control linkage to a neutral (level) position.

Dimensions: 3,0” h x 3.0” w x 15.5” l and weighs 3.5 lbs. Other Dimension: ITEM IS CYLINDRICAL Material: STEEL ALLOY, ALUMINUM ALLOY Delivery: Deliver 1-unit(s) 1EA EVERY 30 DAYS ARO FUNDED ORDER OR REPAIRABLES, WHICHEVER IS LATER. Early delivery is acceptable

NSN: 1680012037400RK:

Function:

Bungee Assembly - Wheel Door Over center Down lock, Nose Landing Gear, is a single-acting, single-rate, push type unit.

Dimensions: 2.0” h x 2.0” w x 11.00” l and weighs 97.83 lbs. Other Dimension: ITEM IS CYLINDRICAL Material: STEEL ALLOY, ALUMINUM ALLOY Delivery: Deliver 1-unit(s) Deliver unit(s) 1EA EVERY 30 DAYS ARO FUNDED ORDER OR REPAIRABLES, WHICHEVER IS LATER. Early delivery is acceptable.

NSN: 1680012037401RK:

Function: Bungee Assembly, Wheel Door Over center, Lock Nose Landing Gear, is a single-acting, single-rate, push type unit.

Dimensions: 2.0” h x 2.0” w x 11.00” l and weighs 1 lb. OTHER DIMENSIONS ITEM IS CYLINDRICAL Material: STEEL ALLOY, ALUMINUM ALLOY.

Delivery: Deliver 1-unit(s) Deliver unit(s) 1EA EVERY 30 DAYS ARO FUNDED ORDER OR REPAIRABLES, WHICHEVER IS LATER. Early delivery is acceptable

NSN: 1680012658447RK:

Function: The Bungee Artificial Feel Pitch Control stores a release energy Dimensions: 3.0” h x 3.0” w x 14.00” l and weighs 2.5 lbs. Material: ALUMINUM; STEEL Delivery: Deliver 1-unit(s) 1EA EVERY 30 DAYS ARO FUNDED ORDER OR REPAIRABLES, WHICHEVER IS LATER. Early delivery is acceptable

NSN: 1680013427689RK:

Function: It is a large spring that reduces the shock to the flight controls. The Nonlinear Pitch Control Centering Bungee Assembly stores and releases energy at a linear rate in direct proportion to spring deflection.

Dimensions: 3.0” h x 3.0” w x 15.5” l and weighs 2.6 lbs. Material: ALUMINUM; STEEL Delivery: Deliver 1-unit(s) 2EA EVERY 60 DAYS ARO FUNDED ORDER OR REPAIRABLES, WHICHEVER IS LATER. Early delivery is acceptable

NSN: 1680011850838RK:

Function: Bungee Assembly Override Nonlinear Pitch Control stores and releases energy at a linear rate in direct proportion to the increase or decrease of the bungee spring deflection.

Dimensions: 3.5” h x 3.5” w x 34.5” l and weighs 10.08 lbs. Material: ALUMINUM, STEEL Delivery: Deliver 1-unit(s) 1EA EVERY 30 DAYS ARO FUNDED ORDER OR REPAIRABLES, WHICHEVER IS LATER. Early delivery is acceptable

NSN: 1680011848667RK:

Function: Bungee Assembly, Centering, Spoiler Control is a single-acting, single-rate, pull type unit Dimensions: 3.5” h x 3.5” w x 22.0” l and weighs 9.5 lbs. OTHER DIMENSIONS ITEM IS CYLINDRICAL Material: STEEL ALLOY, ALUMINUM ALLOY Delivery: Deliver 1-unit(s) 1EA EVERY 30 DAYS ARO FUNDED ORDER OR REPAIRABLES, WHICHEVER IS LATER. Early delivery is acceptable

NSN: 1680011848666RK

Function: Bungee Assembly, Centering, Spoiler Control is a single-acting, single-rate, pull type unit.

Dimensions: 3.5” h x 3.5” w x 15.0” l and weighs 6.5 lbs. OTHER DIMENSIONS ITEM IS CYLINDRICAL Material: STEEL ALLOY, ALUMINUM ALLOY Delivery: Deliver 1-unit(s) 1EA EVERY 30 DAYS ARO FUNDED ORDER OR REPAIRABLES, WHICHEVER IS LATER. Early delivery is acceptable.

NSN: 1680011848665RK:

Function: MAIN LANDING GEAR UPLOCK BUNGEE ASSY IS A SINGLE-ACTING, SINGLE RATE, PUSH TYPE UNIT.

Dimensions: 3.0” h x 3.0” w x 27.0” l and weighs 5.0 lbs. Material: Steel.

Delivery: Deliver 1-unit(s) 3EA EVERY 30 DAYS ARO FUNDED ORDER OR REPAIRABLES, WHICHEVER IS LATER. Early delivery is acceptable

NSN: 1680012266249RK:

Function: The Bungee Assembly, Wheel Door Spin Stop, Nose Landing Gear stores and releases energy in direct proportion to the increase or decrease of the spring deflection. It is a single-acting, single-rate, push type unit.

Dimensions: 2.0” h x 2.0” w x 15.0” l and weighs 3 lbs. OTHER DIMENSIONS ITEM IS CYLINDRICAL Material: ALUMINUM ALLOY, STEEL ALLOY Delivery: Deliver 1-unit(s) 1ea 30 days ARO funded order or repairable assets, whichever is LATER. Early delivery is acceptable

NSN: 1680012041964RK:

Function: Bungee Assembly, Override Roll Control is a double-acting, single-rate type which stores and releases energy at a linear rate in proportion to the increase or decrease of the bungee spring deflection.

Dimensions: 3.0” h x 3.0” w x 24.0” l and weighs 3.65 lbs. Material: ALUMINUM, STEEL.

Delivery: Deliver 1-unit(s) 1ea every 30 days ARO funded order or reparable assets, whichever is LATER. Early delivery is acceptable

NSN: 1680012041966RK:

Function: The Bungee Assembly, Centering, Pitch and Roll Control stores and releases energy. It is a double-acting, single-rate, that extends or retracts. This type is primarily used for centering the pitch and roll control.

Dimensions: 3.0” h x 3.0” w x 17.0” l and weighs 2.5 lbs. OTHER DIMENSIONS ITEM IS CYLINDRICAL Material: ALUMINUM ALLOY, STEEL ALLOY Delivery: Deliver 1-unit(s) 1ea every 30 days ARO funded order or reparable assets, whichever is LATER. . Early delivery is acceptable

All NSNs - Ship To:

SW3211

DLA DISTRIBUTION DEPOT OKLAHOMA

3301 F AVE CEN REC BLDG 506 DR 22

TINKER AFB OK 73145-80

Duration of Contract Period: 5 Year Requirements Contract (Three-Year Basic with Two – 1 Year Option)

Qualification Requirements: QUALIFICATION REQUIREMENTS APPLY. Interested vendors that have not been previously qualified for this acquisition must submit a Source Approval Request (SAR) package to the Source Development, Small Business Office at 405-739-7243. As prescribed in FAR 9.202(e), the contracting officer need not delay a proposed award in order to provide a potential offeror with an opportunity to demonstrate its ability to meet the standards specified for qualification.

Part requires engineering source approval by the design control activity in order to maintain the quality of the part. Existing unique design capability, engineering skills, and manufacturing knowledge by the qualified source(s) require acquisition of the part from approve sources.

In order to receive any technical data related to this acquisition, offerors must send an email request to Merry Curry @ merry.curry.1@us.af.mil, or Jacqueline West @ jacqueline.west@us.af.mil. Release of any data is subject to applicable data rights. The request shall be on company letterhead and include the applicable solicitation number, the specific data needed (including TO and/or drawing numbers), and a copy of the current, approved DD Form 2345. The form, including instructions for completing the form, is available at: http://www.dtic.mil/whs/directives/infomgt/forms/forminfo/forminfopage2220.html.

The Government is not responsible for incomplete, misdirected, or untimely requests.**

Some units of items listed in Section B may, upon disassembly and/or inspection, be determined to be beyond repairable limits specified in the Work Specification and/or Technical Orders. Any cost for work performed by the Contractor, prior to determination that such equipment is beyond repairable limits, shall be included in the unit price(s) of the listed item(s). Condemned units will not be counted as production.

Export Control: N/A

This is a competitive requirement to approved Small Businesses.

The RMC is R2/C and R1/C.

Set-aside: Set-Aside to approved Small Businesses.

The Government intends to issue solicitation FA8118-25-R-0006 on or about 20 Jan 25 with a closing response date of 20 Feb 25 and estimated award date of on or about 19 Jun 25. This notice does not in itself represent the issuance of a formal request for proposal and is not intended to be taken as such.

Based upon market research, the Government will not be using policies contained in Part 12, Acquisition of Commercial Items, in its solicitation for the described supplies or services. However, interested parties may identify to the contracting officer their interest and capability to satisfy the Government's requirement with a commercial item within 15 days of this notice.

All questions regarding this notice are to be submitted in writing via E-mail. All questions submitted to this office are subject to be posted in this notice along with the appropriate response(s). Vendor identities will not be disclosed. Prospective offerors must comply with all the requirements of the solicitation and any attachments thereto to be considered responsive. All offerors are to specify in their response whether they are a large business, small business, small disadvantaged business, 8(a) concern, women-owned small business, HUBZone small business, veteran-owned small business or service-disabled veteran-owned small business. Also, offerors must specify whether they are a U.S. or foreign-owned firm.

APPLICABLE TECHNICAL ORDERS

Specific Technical Orders

PART NUMBER

REMANUFACTURE MANUAL/TO

NUMBER

TITLE/REVISION AND/OR OTHER DIRECTIVES (AFTO FORM 252)

General Technology Information

INVESTIGATION AND RESOLUTION

OTHER PUBLICATIONS FOR INFORMATION PURPOSES ONLY

NOTE: These publications are for information purposes only.

Air Force Manuals

PROCEDURES

DoD/AF Forms

DD1577-2

DD1577-3

UNSERVICEABLE (REPAIRABLE) TAG – MATERIEL

UNSERVICEABLE (REPAIRABLE) LABEL – MATERIEL

DD1577

DD1577-1

UNSERVICEABLE (CONDEMNED) TAG – MATERIEL

UNSERVICEABLE (CONDEMNED) LABEL – MATERIEL

DD1694

AFMC FORM 158

REQUEST FOR VARIANCE (RFV)

PACKAGING REQUIREMENTS

CONTRACTOR DOCUMENTS

OMBUDSMAN (AUG 2005) (An Ombudsman has been appointed to hear concerns from offerors or potential offerors during the proposal development phase of this acquisition). The purpose of the Ombudsman is not to diminish the authority of the program director or contracting officer, but to communicate contractor concerns, issues, disagreements, and recommendations to the appropriate government personnel. When requested, the Ombudsman will maintain strict confidentiality as to source of the concern. The Ombudsman does not participate in the evaluation of proposals or in the source selection process. Interested parties are invited to call the Ombudsman at 405-736-3273. DO NOT CALL THIS NUMBER FOR SOLICITATION REQUESTS.

Electronic procedures will be used for this solicitation. No telephone requests. Only written or emailed requests received directly from the requestor are acceptable.