SWIFT PWS_UPDATES 2 AUG 22.pdf

PERFORMANCE WORK STATEMENT (PWS)

FOR

Soldier Wellness and Individual Fitness Training (SWIFT) Contract

1.0 General:

1.1 Scope: 1.1 Scope: The contractor will ensure that currently serving Service Members, their families and federal employees who qualify, receive the specific Support for Wellness and Individual Fitness Training services the New Hampshire National Guard lists in section 5. The scope of these services include; direct education and training, indirect education and training, outreach, and marketing

1.1.1 Reserved

1.2 Background: Primary focus is on Service Members who are currently flagged due to failure of Army Physical Fitness Test (APFT) and/or the Army Body Composition (ABC), however the beneficiaries of this program can include all National Guardsmen, Reservists, Active Duty Service Members and their Families, and Federal Employees who are geographically separated from military installations and live or work in the State of New Hampshire. For data collection and historical reporting, this population is divided into Service Members and Families as defined by the NDAA 2008 (PL 110-181), and further clarified in NDAA 2016 (PL 114-92) and 37 USC 401. All eligible individuals that become enrolled in this program will receive services as prescribed by their individualized wellness plans. Of the recorded 1,344 currently serving NHARNG Soldiers, 14.7% failed their last “for record” APFT. Of the 46% that get measured for height and weight requirements, 5.3% failed. This is representative of the current force and has not accounted for the upcoming change in administration of ACFT. This is representative and not predictive of future caseloads.

1.3 Period of Performance (PoP): The Period of Performance shall be 1 Base Year of 12 months beginning 23 September, 2022 and ending 22 September, 2023 with two option years covering 23 September, 2023 through 22 September, 2024 and 23 September, 2024 through 22 September, 2025.

1.4 General Information:

1.4.1 Place and Performance of Services: The primary duty location is 1 Minuteman Way, Concord NH, 03301. Normal workdays are Monday through Friday except US Federal Holidays. Workers typically work eight (8) hours per day, not to exceed 40 hours per week. Core business hours are from 0800-1600 daily but coverage may be needed between 0600-2000. It is the responsibility of the contractor to ensure that clients are receiving scheduled care within the 40 hour work week and flexibility of schedule is maximized for the employees to meet the requirements of the contract except due to circumstances stemming from Government facility closure or recognized US holidays.

The contractor shall at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS when the Government facility/installation is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential.

1.4.1.1 Telework: Telework is not authorized

1.4.1.2 Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays.

Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

1.4.1.3 The contractor’s employees shall become familiar with and obey the regulations of the installation; including fire, traffic, safety and security regulations while on the installation.

Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall carry proper identification with them at all times, and shall be subject to such checks as may be deemed necessary. The contractor shall ensure compliance with all regulations and orders of the installation, which may affect performance.

The Government reserves the right to direct the removal of an employee from Government property or revoke access to Government systems for misconduct, security reasons, or any overt evidence of communicable disease. Removal of contractor employees for reasons stated above does not relieve the Contractor from responsibility for total performance of this contract.

1.4.2 Recognized Holidays: The following are recognized United States (US) holidays. The contractor shall not perform services on these days:

1.4.2.1 New Year’s Day: January 1st

1.4.2.2 Martin Luther King, Jr.’s Birthday

1.4.2.3 President’s Day

1.4.2.4 Memorial Day

1.4.2.5 Juneteenth

1.4.2.6 Juneteenth National Independence Day; June 20th

1.4.2.7 Independence Day: July 4th

1.4.2.8 Labor Day

1.4.2.9 Columbus Day

1.4.2.10 Veteran’s Day: November 11th

1.4.2.10 Thanksgiving Day

1.4.2.11 Christmas Day: December 25th

1.4.3 Quality Control (QC): The contractor shall develop and maintain an effective QC Plan (QCP) to ensure services are performed in accordance with this PWS.

The contractor shall develop and implement procedures to identify, prevent, and ensure non- recurrence of defective services. The contractor’s QCP is the means by which it assures itself that its work complies with the requirements of the contract. As a minimum, the contractor shall develop QC procedures that address the areas identified in Technical Exhibit 1, Performance Requirements Summary (PRS). A final QCP shall be submitted to the Contracting Officer NLT 10 days after contract award. After acceptance of the QCP, the contractor shall obtain the Contracting Officer’s (KO’s) acceptance in writing of any proposed changes to its

QCP.

1.4.4 Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government will do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) or defect rate(s).

1.4.5 Installation Access and Security Requirements. The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the COR. The contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by the installation Security Office. The contractor shall ensure compliance with all personal identity verification requirements as directed by Department of Defense (DoD), Headquarters Department of Army (HQDA) and/or local policy (see PWS 6.0). Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

1.4.5.1 For contractors requiring Common Access Card (CAC): The CAC is the DoD Federal Personal Identity Verification (PIV) credential. Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated Tier 1 or an equivalent or higher investigation in accordance with Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) physical access to multiple DoD facilities or multiple nonDoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled Tier 1 investigation at the Office of Personnel Management.

Sponsorship and enrollment information about each applicant must be registered in the Defense Enrollment Eligibility Reporting System (DEERS) through either the Real-Time Automated Personnel ID System (RAPIDS) using the DD Form 1172-2 or the Trusted Associate Sponsorship System (TASS).

1.4.5.1.1 Homeland Security Presidential Directive (HSPD)-12 Background Investigation Requirements: The contractor shall ensure that all contractor and subcontractor personnel whose duties require CAC card issuance obtain them, and shall process all CAC card applications. The contractor shall ensure that all employees requiring an initial background investigation complete a Personnel Security Investigation Portal (PSIP) form at Attachment “TBD”, at the earliest possible date and that this form is forwarded to the COR immediately. The COR will review the form for completeness and accuracy and forward it to the National Guard Bureau (NGB) Personnel Security manager who will initiate the investigation process via the PSIP. Contractor personnel will then receive two e-mail messages; the first will confirm that the investigative service provider has received the request, and the second will provide instructions for the completion of the appropriate form via the Electronic Questionnaires for Investigations Processing (e-QIP) system. Upon completion of the e-QIP questionnaire and submittal of all required documents, including fingerprint card to the security manager, the background investigation (BI) will be initiated. The contractor shall ensure immediate compliance with all instructions regarding background investigation processing, including those provided verbally, by e-mail or via a Government system. The contractor is cautioned that the entire process from submittal of the PSIP form to return of the FBI fingerprint check may routinely take from two to six weeks and shall factor this lead time into its hiring/placement process. The contractor shall make all reasonable efforts to ensure that contractor employees meet CAC eligibility standards upon assignment to the contract and shall be held responsible for delays, failure to meet performance requirements or decreases in efficiency in accordance with the applicable inspection clause.

1.4.5.1.2 Trusted Associate Sponsorship System (TASS): The contractor shall process CAC applications through the TASS, the procedures for which are described below. Although there is no requirement for the contractor to designate a “Corporate Facility Security Officer" (FSO) to serve as its single point of contact for the BI, the TASS application process and other CAC and security-related matters, such designation facilitates these processes. If a Corporate FSO is not established, all contractor employees requiring a CAC will be required to process their own applications. The submission process for CAC applications is as follows:

1. The contractor's FSO or contractor employee shall submit requests for a CAC via email to the designated TASS Trusted Agent (which is the COR for the purposes of this contract). The TASS (TBD) for this requirement will be:

2. The Government will establish a TASS application account for each CAC Request and will provide each contractor employee a user ID and password, via email, to the contractor’s FSO or contractor employee. The FSO or contractor employee shall access the TASS account and complete the CAC application (entering/editing contractor information as applicable) at: https://tass.dmdc.osd.mil/tass/. The contractor’s FSO or contractor employee shall follow up to ensure that the TA is processing the request.

3. The Government will inform the contractor's applicant, via email, of one of the following:

a. Approval.* Upon approval, the information is transferred to the DEERS database and an email notification is sent to the contractor with instructions on obtaining their CAC. The contractor proceeds to a RAPIDS station (RAPIDS Site Locator: http://www.dmdc.osd.mil/rsl/).

b. Rejection.* The Government, in separate correspondence, will provide reason(s) for rejection.

c. Return. Additional information or correction to the application required by the contractor employee.

*The contractor shall maintain records of all approved and rejected applications.

1.4.5.1.3 At the RAPIDS station, the RAPIDS Verification Officer will verify the contractor employee by Social Security Number (SSN) and two forms of identification. Identity source documents must come from the list of acceptable documents included in Form I-9, OMB No. 1615-0047, "Employment Eligibility Verification". Consistent with applicable law, at least one document from the Form I-9 list shall be a valid (unexpired) State or Federal Government-issued picture ID. The Identity documents http://www.dmdc.osd.mil/rsl/) will be inspected for authenticity and scanned and stored in the DEERS upon issuance of an ID. The photo ID requirement cannot be waived, consistent with applicable statutory requirements. The Verification Officer will capture primary and alternate fingerprints, picture, and updates to DEERS, and will then issue a CAC. Issued CACs will be valid for no longer than three years, or until the individual's contract end date (inclusive of any options), whichever is earlier.

1.4.3.1.1 The contractor shall manage requests for new or renewal CAC cards in sufficient time to ensure that all contractor employees have them when needed to perform work under this contract. The contractor shall provide at least 10 calendar days advance notice to the TA, unless there are extenuating circumstances approved by the KO.

1.4.3.1.2 The contractor shall return issued CACs to the DEERS office upon departure or dismissal of each contractor employee, and shall obtain a receipt for each card and provide it to the COR.

1.4.3.1.2.1 Failure to comply with these requirements may

result in withholding of final payment.

1.4.3.1.3 The contractor shall obtain an Army Knowledge Online (AKO) email address for each applicant, including subcontractors, who may be deployed or require logical access to a Government computer network.

Note: If employees of a contractor lose the privilege to access AKO, they lose the ability to renew their CAC. Therefore, it is critical that contractor employees maintain their AKO accounts.

1.4.3.2 Reserved

1.4.3.3 Awareness Training (AT) Level 1: All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, and controlled access areas shall complete AT Level 1 training within 30 calendar days after contract start date and within 30 calendar days of new employees commencing performance. The contractor shall submit certificates of completion for each affected contractor and subcontractor employee to the COR within 15 calendar days after completion of training by each employee or subcontractor personnel. AT Level 1 awareness training is available at the following website: https://jko.jten.mil/courses/AT-level1/launch.html

1.4.3.4 iWATCH Training: The contractor and all associated subcontractors with an area of performance within an Army-controlled installation, facilities or area shall brief all employees on the local iWATCH program (training standards provided by the requiring activity Antiterrorism Officer (ATO)). This local developed training shall be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR or the KO. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance. The contractor shall report completion for each contractor employee and subcontractor employee to the COR, within 15 calendar days after completion of training.

1.4.3.5 Communications Security/Information Technology (COMSEC/IT) Security. All communications with DoD organizations are subject to COMSEC review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DoD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations. Therefore, the contractor is advised that any time contractor personnel place or receive a call they are subject to COMSEC procedures. The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DoD information. The contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.

1.4.3.6 Use of Government Information Systems (IS) and access to Government networks is a revocable privilege, not a right. Users are the foundation of the DoD strategy and their actions affect the most vulnerable portion of the Army Enterprise Infostructure (AEI). Contractor employees shall have a favorable background investigation or hold a security clearance and access approvals commensurate with the level of information processed or available on the system. Contractor employees shall:

1.4.3.1.1 Comply with the command's Acceptable Use Policy (AUP) for Government owned IS and sign an AUP prior to or upon account activation.

1.4.3.1.2 Complete initial and/or annual Information Assurance (IA) training as defined in the IA Best Business Practices (BBP) training (https://atc.us.army.mil/iastar/docs/Training_BBP.pdf).

1.4.3.1.3 Mark and safeguard files, output products, and storage media per classification level and disseminate them only to individuals authorized to receive them with a valid need to know.

1.4.3.1.4 Protect IS and IS peripherals located in their respective areas in accordance with physical security and data protection requirements.

1.4.3.1.5 Practice safe network and Internet operating principles and take no actions that threaten the integrity of the system or network.

1.4.5.7 Army Training Certification Tracking System (ATCTS): All contractor employees with access to a Government information system shall be registered in ATCTS (https://atc.us.army.mil/iastar/index.php) at commencement of services, and shall https://atc.us.army.mil/iastar/docs/Training_BBP.pdf https://atc.us.army.mil/iastar/index.php successfully complete the DoD Information Assurance awareness training prior to access to the IS and then annually thereafter. (https://iatraining.us.army.mil/).

1.4.5.8 Information Assurance (IA) Training. All contractor employees and associated subcontractor employees shall complete the DoD IA Awareness Training before issuance of network access and annually thereafter.

1.4.5.9 Reserved

1.4.5.10 Protection of Personally Identifiable Information (PII). The contractor shall protect all PII encountered in the performance of services in accordance with Defense Federal Acquisition Regulation Supplement (DFARS) 224.103 Personally Identifiable Information and Department of Defense Directive (DoDD) 5400.11, Department of Defense Privacy Program, and DoD 5400.11-R. If a PII breach results from the contractor’s violation of the aforementioned policies, the contractor shall bear all notification costs, call-center support costs, and credit monitoring service costs for all individuals whose PII has been compromised.

1.4.5.11 OPSEC Training: In accordance with AR 530-1, Operations Security, new contractor employees shall complete Level I OPSEC training within 30 calendar days of their reporting for duty and annually thereafter. The contractor shall submit certificates of completion for each contractor employee to the COR within 15 calendar days after completion of training. Level 1 OPSEC training is available at https://securityawareness.usalearning.gov/opsec/index.htm.

1.4.5.12 The contractor shall be exposed to, and be required to process, sensitive health-related data relating to members of the New Hampshire Army National Guard.

Therefore the contractor shall be required to maintain annual Health Insurance Portability and Accountability Act of 1998 (HIPPA) standards and guidelines. Contractors will complete HIPPA prior to the start of the performance period. Contractors may access the training at:

https://jkodirect.jten.mil/html/COI.xhtml?course_prefix=DHA&course_number=- US001

1.4.5.13 Reserved

1.4.5.14 Reserved

1.4.6 Physical Security. The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.4.6.1 Key Control. NOTE: All references to keys include both physical keys and key cards. The contractor shall establish and implement methods of ensuring that no keys/key cards issued by the Government are lost or misplaced or are used by unauthorized persons. No keys issued by the Government shall be duplicated. Such procedures shall include turn-in of any issued keys by personnel https://jkodirect.jten.mil/html/COI.xhtml?course_prefix=DHA&course_number=-US001 https://jkodirect.jten.mil/html/COI.xhtml?course_prefix=DHA&course_number=-US001 who no longer require access to locked areas.

1.4.6.1.1 The contractor shall immediately report any occurrences of lost or duplicated keys/key cards to the COR.

1.4.6.1.2 In the event keys, other than master keys, are lost or duplicated, the contractor shall, upon direction by the KO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the Government replaces or re-keys the locks, the Government will deduct the total cost of lock replacement or re-keying from the monthly payment due the contractor. In the event a master key is lost or duplicated, the Government will replace all locks and keys for that system, and will deduct the total cost from the monthly payment due the contractor.

1.4.6.1.3 The contactor shall prohibit the use of the Government issued keys/key cards by any persons other than the contractor’s employees.

The contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contactor employees engaged in the performance of services in those areas, or personnel authorized entrance by the KO.

1.4.6.2 Reserved

1.4.7 Special Qualifications: NOTE: The Government does not provide training to contractors. Contractors must ensure that any personnel performing under a contract are fully trained, licensed, certified, and otherwise qualified to provide services.)

1.4.7.1 Dietician must have a current unrestricted New Hampshire state license for practice and valid driver’s license.

1.4.7.2 The Certified Strength and Conditioning Specialist (CSCS) must be licensed through the National Strength and Conditioning Association (NSCA) as well as have a current driver’s license. The CSCS must also be licensed through the NSCA as a Tactical Strength and Conditioning Facilitator certification (TSAC- F)

1.4.8 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with FAR 42.5. The KO, COR and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the KO will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced. The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

1.4.9 Contract Manager (CM): The contactor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO within 10 days after award. The CM and alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the COR to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.4.10 Identification of Contractor Employees: All contractor personnel attending meetings, answering Government telephones and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are Government employees. The contractor shall ensure that all documents or reports produced by contractor personnel are suitably marked as contractor products or that contractor participation is appropriately disclosed.

The contractor’s status as a “contractor” shall be predominantly displayed in all correspondence types (to include signature blocks on e- mail) and dealings with Government or non-Government entities. Contractor personnel shall wear identification badges distinguishing themselves as such. The badges shall have the company name, employee name and the word “contractor” displayed.

1.4.10.1 The contractor shall retrieve all identification media (including vehicle passes) from its employees who depart employment for any reason. The contractor shall return all identification media (i.e., badges and vehicles passes) to the KO within 14 days of an employee’s departure.

1.4.11. Combating Trafficking in Persons: The United States Government has adopted a zero tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at FAR 22.17.

1.4.12 Contractor Travel:

The contractor shall travel to the locations identified in 1.4.12.1 during the performance of this contract to provide the services described in paragraph 1.1. The contractor will travel to approximately 3-4 of these locations on a quarterly basis. Travel shall not exceed $5,000 per year. All travel requires COR recommendation for approval and/or authorization prior to travel arrangements being made.

1.4.12.1 The contractor shall travel to the below listed locations as well as any other location to support unit meetings, wellness events, yellow ribbons and meetings with clients:

Center Strafford Training Site 11 Academy Avenue, Strafford, NH 03884

Concord Army Aviation Support Facility 26 regional Drive, Concord, NH 03301

Franklin Readiness Center 300 South Main St, Franklin, NH 03235

Hillsborough Readiness Center 140 West Main St, Hillsborough, NH 03106

Lebanon Readiness Center 174 Heater Road, Lebanon, NH 03766

Littleton Readiness Center 350 Meadow St, Littleton, NH 03561

Manchester Readiness Center 1059 Canal St, Manchester, NH 03101

Milford Readiness Center 154 Osgood Road, Milford, NH 03055

Nashua Readiness Center 154 Daniel Webster Highway, Nashua, NH 03060

Pembroke Edward Cross Training Complex/ Pembroke Readiness Center 722 Riverwood Dr, Pembroke, NH 03275

Plymouth Readiness Center 83 McGee Dr, Portsmouth, NH 03801

Rochester Readiness Center 106 Brock St, Rochester NH 03866

1.4.13 Data Rights: The Government has unlimited rights to all data pertaining to Service Members (Soldiers & Airmen) that is collected and produced by the contract. The contractor shall record Soldier information in the electronic case file in eCASE . NOTE: Family data is excluded from eCASE.

1.4.14 Organizational Conflicts of Interest (OCI): The contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO. In the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may impose other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.4.15 RESERVED

2.0 Definitions and Acronyms:

2.1 Definitions:

2.1.1 Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.2 Defective Service: A service output that does not meet the standard of performance associated with the PWS.

2.1.3 Deliverable: Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

2.1.4 Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.5 Physical Security: Actions that prevent the loss or damage of Government property.

2.1.6 Quality Assurance: The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.7 Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.8 Quality Control: All necessary measures taken by the Contractor to ensure that the quality of an end product or service shall meet contract requirements.

2.1.9 Subcontractor: One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.2 Acronyms:

AEI Army Enterprise Infostructure AR Army Regulation AT/OPSEC Antiterrorism/Operational Security BI Background Investigation CM Contract Manager COR Contracting Officer Representative DA Department of the Army DD254 Department of Defense Contract Security Classification Specification DFARS Defense Federal Acquisition Regulation Supplement DoD Department of Defense FAR Federal Acquisition Regulation

GFP/M/E/S Government Furnished Property/Material/Equipment/Services

HQDA Headquarters, Department of the Army HSPD Homeland Security Presidential Directive IA Information Assurance IS Information System(s) KO Contracting Officer NGB National Guard Bureau OCI Organizational Conflict of Interest PII Personally Identifiable Information PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program SCR Service Contract Reporting SSN Social Security Number TE Technical Exhibit USD(I) Under Secretary of Defense for Intelligence

3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S): The Government will provide the property, material, equipment, and/or services listed below solely for the purpose of performance under this contract:

3.1 Desk workspace (at Joint Forces Headquarters, 1 Minuteman Way, Concord, NH)

3.2 Desk telephones

3.3 Cell Phones (1 cell phone per authorized personnel)

3.4 Laptop computers (1 computer per authorized personnel)

3.5 Utilities: All utilities in the facility will be available for the contactor’s use in the performance of this contract. The contractor shall instruct employees in utilities conservation practices. The contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount.

4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E):

4.1 General: Except for those items specifically stated to be Government- Furnished in Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1.

4.2 Reserved

4.3 Reserved

5. Requirements: Contractor Personnel, Disciplines, and Specialties

The contractor shall accomplish the assigned work by employing and utilizing qualified personnel with appropriate combinations of education, training, and experience. The contractor shall ensure the labor categories as defined in the Labor Categories document (see attachment), labor rates, and hours utilized in the performance of each PWS line item issued hereunder will be the minimum necessary to accomplish the task.

The Contractor shall provide the necessary resources and infrastructure to manage, perform, and administer the contract. This includes but is not limited to a HIPAA compliant database for employees to keep track of clients and their progress during enrollment of the program, add in community outreach information and pull reports from. Continuing educations needs to occur to maintain any required licenses

The following section specifies the Performance Objectives and Performance Requirements for the contract. The Contractor shall develop and operate programs of outreach to members of the Armed Forces and their Families to educate them about the assistance and services available to them. The Contractor shall implement and manage a statewide Soldier Wellness and Individual Fitness Training which includes, but is not limited to: Policies; Forms and Procedures; Training Curriculum; Handbook/Guidebook; Reports; and Evaluations of Program Effectiveness.

Services shall be available statewide and allow for local access by Service Members of any branch as well as families of those Service Members and federal employees. The contractors shall provide the following requirements.

5.0 Licensed Dietician. State of NH licensed dietician with extensive experience working with individuals with a wide range of nutritional/dietary concerns. Provides local support to Service Members and Families in the context of a supportive relationship.

Dieticians are knowledgeable, able to develop and help implement nutrition plans and meet the continuing education and licensing requirements to maintain their credentials.

5.0 Must have a current and valid driver’s license

5.0.1 Bachelor’s Degree with four years of relevant experience or Master’s Degree with two years of relevant experience. Relevant experience is defined as developing and executing task and environment specific nutrition programs for groups of athletes or individuals focused on a common sport or mission performance goal and must have been performed within the last 5 years. Employment related to internships or graduate work is not considered as relevant experience.

5.0.2 Ability to effectively communicate in small to large group settings, brief to civilian and military personnel, and deliver presentations at formal events.

5.0.3 The Dietician shall met with service members upon referral from command sections, or self-referral. The Dietician shall met with service members to discuss nutritional needs and develop a comprehensive dietary plan for meeting Army and Air fitness regulations.

Emphasis shall be placed on achieving optimal body mass index and establishing benchmarks to facilitate plan accomplishment. The Dietician shall be prepared for follow-up on a biweekly basis. The Contractor shall record relevant data in eCASE system for Soldiers and other secure media for Airmen and family members of personnel assigned New Hampshire National Guard.

5.0.4 The Contractor shall make services described in 5.0 available to family of service members as well as federal employees (Title 5 U.S.C) of the New Hampshire Army National Guard and NH Air Guard. These individuals shall contact the Contractor directly for self-referral.

5.0.5 The Contractor shall provide programming to clients in both virtual and in-person formats.

5.1 Certified Strength and Conditioning Specialist. Certified strength and conditioning specialists are professionals who provide comprehensive, local support to Service Members and Families in the context of a supportive professional relationship.

Certified personal fitness trainers able to develop and implement service member fitness plans.

5.1.1 Education. Personal Fitness Trainer will have, at a minimum, a Bachelor's

Degree in Exercise Science or related field. Master’s degree preferred but not required.

5.1.2 Three 3 or more years’ experience with group instruction or working with individuals in a wide variety of age groups.

5.1.3 Must be a current certified strength and conditioning specialist (CSCS) or SCCC (Strength and Conditioning Coach Certified) through CSCCA (Collegiate Strength and Conditioning Coaches Association)

5.1.4 TSAC-F (tactical strength and conditioning facilitator) through NSCA is required.

5.1.5 Crossfit Certification Level 1 Trainer must be acquired within 6 months of contract start date.

5.1.6 Must have a current and valid driver’s license.

5.1.7 Ability to effectively communicate in small to large group settings, brief to civilian and military personnel, and deliver presentations at formal events

5.1.8 The strength and conditioning specialist shall meet with service members upon referral from command sections, or self-referral. The specialist shall meet with service members to discuss physical fitness goals and develop a comprehensive fitness to meet Army and Air fitness regulations. Emphasis shall be placed on achieving optimal body mass index and establishing benchmarks to facilitate plan accomplishment. The specialist shall be prepared for follow-up on biweekly basis. The Contractor shall record relevant data in eCASE system for Soldiers and other secure media for Airmen and family members of personnel assigned New Hampshire National Guard.

5.1.9 The Contractor shall make services described in 5.1 available to family of service members as well as federal employees. These individuals shall contact the Contractor directly for self-referral.

5.1.10 The Contractor shall provide programming to clients in both virtual and in-person formats.

5.2 Marketing: The contractor shall conduct a “marketing” campaign throughout the performance period to make these services known throughout the New Hampshire National Guard (Army & Air). The Contractor shall accomplish this using both digital and print media distributed to National Guard facilities throughout the state.

5.3 Healthy Lifestyle Promotion and Education. The contractor shall provide education on specific branch physical fitness and body mass index regulations. The contractor shall meet with the Army and Air Force personnel to educate them on the current regulations. The contractors shall also become familiar with the general service standards of all other branches and the recommended fitness and nutrition guidelines for those military branches.

The contractor will keep a physical or digital record of service standards by branch.

5.3.1 The contractor shall conduct meetings with units, upon request, during scheduled drill & UTA periods. During these training sessions, contractor personnel shall make themselves available to educate personnel on drill weekends (and on weekdays upon request) to provide unit members and families training on these topics. Full time availability will allow generate referrals of Service Members and their families. Promotion of healthy lifestyles include but are not limited to: physical fitness, nutrition education, preparation for service standards, and proper form to avoid injury.

5.3.2 The contractor shall provide support during unit and family events. They shall be to support family and unit events as needed. Contractors will work to build and enhance a general culture that promotes nutritional health and wellness. They will develop and provide information and access to primary prevention services to inform and educate on dynamics, life skills, and behaviors associated with poor nutritional habits.

5.3.3 The contractor shall conduct digital and in person programing for clients to participate in on a weekly basis: Contractor shall provide digital and in person programming for clients to participate in; to include (but not limited to) nutritional education and fitness classes that benefit the designated population and are aimed to improve lifestyle and performance.

5.3.4 The contractor shall collaborate with leadership and medical personnel The contractor shall work with medical leadership at JFHQ/Office of the State Surgeon to ensure compliance with physical profiles. They shall regularly attend food service meetings to advise on healthy and nutritional food choices.

5.4 Reports. The Contractor shall provide monthly reports on the services they provide as follows:

5.4.1 The contractor shall develop a reporting matrix to provide the COR: At a minimum, reports will include: numbers of personnel provided services (education, training, consults), total number of wellness plans for the month (new, updated, total), case by category (unit referred, self-referred, other), hours spent on follow up communication (leadership, clients). Client metrics will be broken down by branch, service members, family members, and federal employees.

6.0 Applicable Publications: Publications applicable to this PWS are listed below:

Publication

(Chapter/Page) Date of

Publication Mandatory or Advisory

Website

Federal Acquisition Regulation https://www.acquisition.gov/?q=browsefar

Defense Federal Acquisition Regulation Supplement http://www.acq.osd.mil/dpap/dars/dfarspgi/current/in dex.html or https://www.acquisition.gov/dfars

Joint Travel Regulation (JTR) https://www.defensetravel.dod.mil/site/travelreg.cfm

DoDM 1000.13-M-V1 DoD Identification (ID) Cards (Enclosure 2, paragraph 3.b)

01/23/2014 (Change 1:

07/28/2020) http://www.esd.whs.mil/Directives/issuances/dodm

Federal Information Processing Standards (FIPS) Publication

201-2 Personal Identity Verification (PIV) of Federal Employees and Contractors

(paragraph 9)

August 2013 http://nvlpubs.nist.gov/nistpubs/FIPS/NIST.FIPS.201 -2.pdf

DoDM 5200.2 Procedures for the DoD Personnel Security Program

(PSP)

04/03/2017 https://www.esd.whs.mil/Directives/issuances/dodm/

DoDI 5200.46 09/09/14 https://www.esd.whs.mil/Directives/issuances/dodi/

DoD Investigative and Adjudicative Guidance for Issuing the

Common Access Card

(CAC)

(Change 1:

05/04/2018)

Homeland Security Presidential Directive (HSPD)-12 Policy for a Common

Identification Standard for Federal Employees and

Contractors

08/27/2004 https://www.dhs.gov/homeland-security-presidential-directive-12

DoDD 8140.01 Cyberspace Workforce

Management

10/05/2020 https://www.esd.whs.mil/Directives/issuances/dodd/

DoD 8570.01-M Information Assurance Workforce

Improvement Program

12/19/2005 (Change 4:

11/10/2015) https://www.esd.whs.mil/Directives/issuances/dodm/

DoD 5220.22-M National Industrial Security Program Operating Manual

(NISPOM)

02/28/2006 (Change 2:

05/18/2016) https://www.esd.whs.mil/Directives/issuances/dodm/

Army Directive 2014- 05 Policy and

Implementation Procedures for Common Access

Card Credentialing and Installation Access for Uncleared

Contractors

03/07/2014 https://armypubs.army.mil/ProductMaps/PubForm/A rmyDir.aspx

AR 25-2

Information Assurance

04/04/2019 http://armypubs.army.mil/ProductMaps/PubForm/AR .aspx https://www.acquisition.gov/?q=browsefar http://www.acq.osd.mil/dpap/dars/dfarspgi/current/index.html http://www.acq.osd.mil/dpap/dars/dfarspgi/current/index.html https://www.acquisition.gov/dfars http://www.defensetravel.dod.mil/site/travelreg.cfm http://www.defensetravel.dod.mil/site/travelreg.cfm http://www.esd.whs.mil/Directives/issuances/dodm http://nvlpubs.nist.gov/nistpubs/FIPS/NIST.FIPS.201-2.pdf http://nvlpubs.nist.gov/nistpubs/FIPS/NIST.FIPS.201-2.pdf https://www.esd.whs.mil/Directives/issuances/dodm/ https://www.esd.whs.mil/Directives/issuances/dodi/ https://www.dhs.gov/homeland-security-presidential-directive-12 https://www.dhs.gov/homeland-security-presidential-directive-12 https://www.esd.whs.mil/Directives/issuances/dodd/ https://www.esd.whs.mil/Directives/issuances/dodm/ https://www.esd.whs.mil/Directives/issuances/dodm/ http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx

AR 530-1

Operations Security

09/26/2014 http://armypubs.army.mil/ProductMaps/PubForm/AR .aspx

AR 525-13

Antiterrorism

12/09/2019 http://armypubs.army.mil/ProductMaps/PubForm/AR .aspx

AR 381-12

Threat Awareness and Reporting

Program (TARP) (Section II, ¶ 2-4.b)

06/01/2016 http://armypubs.army.mil/ProductMaps/PubForm/AR .aspx http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx

TECHNICAL EXHIBIT 1

Performance Requirements Summary (PRS)

This PRS includes performance objectives the Government will use to determine contractor performance and will compare contractor performance to the Acceptable Quality Level (AQL).

Performance

Objective Performance Standard Acceptable Quality

Levels (AQL) Surveillance Method / By

Whom

5.0.3 Dietician services

Entry of data into eCASE 95% Accuracy Monthly surveillance by

COR

5.2 Strength/Conditioning Specialist

Presentable knowledge on physical guidelines and service standard requirements

100% Accuracy provide updated copy quarter/ COR

5.1.8 Strength/conditioning data entry

Entry of data into eCASE 95% Accuracy Monthly surveillance by

COR

5.2 Outreach &

Building Community

Partners

Create and maintain resource catalogue

90% Accuracy Monthly surveillance by

COR

5.4 Reporting

Timeliness of reports at end of month

Fewer than two reports missed during performance period

Monthly surveillance by

COR

TECHNICAL EXHIBIT 2

Deliverables Schedule PWS Reference / Deliverable Title

Frequency Number of Copies

Medium/Format Submit To

1.4.5.1.5 Receipt

for each CAC card returned to the DEERS office

NLT than end of the performance period.

1 each Hard Copy/Originals

COR

1.4.5.6.1 – Acceptable Use Policy (AUP)

Within 15 days of the commencement of the performance period

1 each Electronic Submission

COR

1.4.5.6.2 IA

Training

Within 15 days of the commencement of the performance period

1 each Electronic Submission

COR

1.4.5.3 AT Level 1

Awareness Training Certificates

NLT the commencement of the performance period

1 each Electronic Submission

COR

1.4.5.4 iWATCH Training Certificates

NLT than the commencement of the performance period

1 each Electronic Submission

COR

1.4.5.11 OPSEC

Level I Training Certificates

NLT than the commencement of the performance period

1 each Electronic Submission

COR

1.4.5.12 HIPPA

training certificates

Provide NLT 15 days after employees completed certification

1 each Electronic Submission

COR

1.4.6.1 Keys/Key

Cards

NLT than the end of the performance period

All Hard Copy/originals

COR

1.4.7.2 CSCS

Certificate

NLT the start of the performance period

1 each Hard Copy/Electronic

Submission

COR

1.4.10 Identification

Media

NLT than end of the performance period

1 each Hard Copy COR

3.0 Lap Top

Computers (GFP)

NLT than the end of the performance period

All Originals COR

5.5 Reports Monthly 1 each Hard

Copy/Electronic

Submission

COR

5.5.1 Develop and

provide reporting matrix to include services provided.

NLT 24 hrs. after the end of each month

1 each Electronic Submission

COR