Surveillance Checklist - Non Emergent Patient Transportation - Detroit VAMC.pdf
PDF 78 KB Posted
- Solicitation number
- 36C25024R0170
About this file
This document is a Surveillance Checklist for a federal contract for Wheelchair/Ambulatory Non-Emergent Transportation services at the John D. Dingell VA Medical Center in Detroit, Michigan.
The key details are:
The contract requires the vendor to provide on-time transportation services to appointments, with passengers arriving 15-30 minutes prior to their appointment time at a 95% compliance rate. The vendor must also provide timely return transportation, with passengers picked up within 30 minutes of calling at a 97% compliance rate. Other requirements include incident reporting within 24 hours at a 97% compliance rate, submitting invoices with required information at a 95% compliance rate, maintaining a fleet of vehicles that meet contract specifications, and ensuring drivers complete required training. The contract is monitored through various surveillance methods like 100% surveillance of patient pickups, customer feedback, and periodic inspections.
The related federal contract opportunity is a solicitation for a three-year Indefinite Delivery Indefinite Quantity (IDIQ) contract for wheelchair van and car for hire transportation services for the John D. Dingell VA Medical Center and its Community Based Outpatient Clinics, with a start date of January 1, 2025. The North American Industry Classification System (NAICS) code is 485991 with a $19 million size standard.
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Text version
Surveillance Checklist
JOHN D. DINGELL VAMC
Contract: Wheelchair/Ambulatory Non-emergent Transportation
Date/Time of Inspection:
Government POC Primary:
Government POC Alternate:
Organization:
John D. Dingell VAMC
Location: 4646 John R ST, Detroit, MI 48201
SS Performance Objective -Task PWS Para Standard Performance
Threshold Method of
Surveillance Met Not Met Remarks
SS 1
Provide on- time transportation service to appointments
Para. 6
Shall ensure all passengers arrive at their designated appointment location 15 to 30 minutes prior to the appointment time.
95% Compliance
100% Surveillanc e of each patient pick-up.
Threshold Method of
Surveillance Met Not Met Remarks
SS 2
Provide on- time transportation service – return trips
Para. 7
Passenger picked up within 30 minutes of call from the
VTS/AOD.
97% Customer Feedback
SS 3
Incident Reporting
Para.
The Contractor shall submit all injury reports within 24 hours of incident to the VTS/COR and AOD for inclusion into the passenger’s administrative chart.
97% Compliance
Random Monitoring
SS4
Invoice Reports
Para.
The Contractor shall submit invoices with required information contained in the
PWS.
95% Compliance
100%
Surveillanc e
SS5
Vehicle Requirements accomplish all services under this contract.
Para. 2
Contractor to maintain fleet of vehicles in accordance with paragraph 2 of the PWS to include providing reports quarterly
95% Compliance
Periodic Inspection
Threshold Method of
Surveillance Met Not Met Remarks and upon request of the COR or CO.
SS6
Drivers shall complete training requirements outlined in this PWS Para. 4
Contractor to ensure drivers meet training requirements of paragraph 4
95% Periodic
Inspection
File details come from the government source that posted it. Updated .