Supplier and Pricing Information v3.xlsx

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LABORATORY EQUIPMENT, MAINTENANCE, SUPPLIES, AND CONSUMABLES
Contract number
UWMSN-2025-3349-Goodsup
Issued by
Wisconsin

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This document is a supplier and pricing information spreadsheet for UW-Madison Contract #UWMSN-2025-3349-Goodsup, which is a renewal of previous UW contracts. The contract covers laboratory equipment, maintenance, supplies, and consumables with cooperative purchasing available to other eligible entities. The document lists 36 approved vendors including major scientific equipment and supply companies such as 10X Genomics, Agilent Technologies, Bio-Rad Laboratories, Thermo Fisher Scientific subsidiaries, Waters Technologies, and others. Contract users include UW campuses (C), state agencies (SA), municipalities (M), the Morgridge Institute for Research, and the Wisconsin Department of Justice State Crime Lab.

The contract is organized into three lots: Laboratory Glassware and Plastics Consumables (Lot 1), Laboratory Equipment and Related Supplies with Maintenance (Lot 2), and Laboratory Consumables including Reagents, Biologicals, and Chemicals (Lot 3). The contract term runs from November 1, 2024 through October 31, 2027 with automatic renewal extensions available through October 31, 2029. Vendor discounts range widely from 0% to 100% depending on the supplier and lot category. Most vendors offer NET30 payment terms with FOB destination or supplier location shipping. Standard return policies typically allow 30 days for items ordered in error with universities paying return shipping costs. Warranty terms vary by manufacturer, with most offering standard commercial warranties. Some vendors impose restrictions on usage, with certain suppliers limiting access to specific campuses or requiring separate account establishment.

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25-3349 PUB

UW-MADISON Contract #UWMSN-2025-3349-Goodsup
(Renewal of UW Contracts 20-5700, 20-5916, 20-5562)
COMMODITY:LABORATORY EQUIPMENT, MAINTENANCE, SUPPLIES, AND CONSUMABLES
LOT 1Laboratory Glassware and Plastics Consumables
LOT 2Laboratory Equipment, Related Supplies, and Maintenance
LOT 3Laboratory Consumables: Reagents, Biologicals, and Chemicals
CONTRACT TERM:NOVEMBER 1, 2024 - OCTOBER 31, 2027 WITH AUTOMATIC RENEWAL EXTENSIONS TO OCTOBER 31, 2029
UW CONTACT:JENNIFER TOPP QUINN (jenn.quinn@wisc.edu)
COOPERATIVE PURCHASING:YES
VENDOR NAMEUW SUPPLIER ID#FEINSALES REPRESENTATIVESALES REP EMAILSTREET ADDRESSCITY, STATE, ZIPVENDOR WEB ADDRESSORDER SUBMISSION EMAILINVOICING CONTACTRETURNS CONTACTLOT 1
DISCOUNT %LOT 2
DISCOUNT %LOT 3
DISCOUNT %F.O.B.PAYMENT TERMSWARRANTYRETURN POLICYWHO MAY USE CONTRACT:NOTES
110X GENOMICS000110777545-5614458Bryan Albrightbryan.albright@10xgenomics.com6230 Stoneridge Mall RdPleasanton, CA 94588https://www.10xgenomics.com/customerservice@10xgenomics.comcustomerservice@10xgenomics.comcustomerservice@10xgenomics.com5%ENET30Contact Jenn Quinn for warranty information.Contractor should provide for return of items shipped in error for up to 30 calendar days from receipt with the Contractor paying the return shipping costs.C, SA, M
2AB SCIEX LLC000103950327-1082047Amanda Souzaamanda.souza@sciex.com1201 Radio RdRedwood City, CA 94065www.sciex.comsales.americas@sciex.comaccounting@sciex.comcustomercare@sciex.com15-25%ENET30Manufacturer StandardContractor should provide for return of items shipped in error for up to 30 calendar days from receipt with the Contractor paying the return shipping costs.C, SA, M
3AGILENT TECHNOLOGIES INC000107380777-0518772Carolyn Steelecarolyn.steele@agilent.com2850 Centerville RdWilmington, DE 19808www.agilent.comLSCAINSTRUMENTSALES@agilent.comLSCAINSTRUMENTSALES@agilent.comLSCAINSTRUMENTSALES@agilent.com3-28%DNET30Manufacturer StandardContractor should provide for return of items ordered in error for up to 30 calendar days from receipt with the University paying only the return shipping costs.C, SA, M
4BECTON, DICKINSON & CO000107439022-0760120Kristin Elmerkristin.elmer@bd.com155 N McCarthy BlvdMilpitas, CA 95035www.bdbiosciences.comResearchApplications@bd.com;
InstrumentOrders@bd.comBDBCustomerService@bd.comResearchApplications@bd.com;
InstrumentOrders@bd.com0-10%0-40%LOT2 = E
LOT3 = SNET30See Contract for all warranty information.N/AC, SA, M
5BIO RAD LABORATORIES INC000107263294-1381833Kimberly Werblowkimerly_werblow@bio-rad.com1000 Alfred Nobel DrHercules, CA 94547www.bio-rad.comusorders@bio-rad.comar@bio-rad.com
invoicing@bio-rad.comkimberly_werblow@bio-rad.com5-48%0-100%DNET30Products are warranted to work as stated in the Instructions for Use Insert provided with all products through the stated expiration date.Contractor should provide for return of items ordered in error for up to 30 calendar days from receipt with the University paying only the return shipping costs. If errors or damage occur in shipment, Customer will report to Supplier immediately. Customer will report shipping damage to the carrier and will keep containers and packing materials until an inspection is made. If it is necessary for Customer to return a product, Customer will contact Supplier Customer Service Department at 1-800-224-6723. This will prevent delays and allow satisfactory resolution. Supplier cannot accept returns without prior authorization. There may be a nominal restocking fee on returned products. Customer should be prepared to supply the Information necessary for Supplier to identify the order, including account number, address, purchase order number, invoice number, shipping date, product description, and catalog number.LOT 2: C, SA, M

LOT 3: Madison only

6BIOLEGEND000103824873-1647967Leesa Pennelllpennell@biolegend.com8999 BioLegend WaySan Diego, CA 92121www.biolegend.comcs@biolegend.comcs@biolegend.comcs@biolegend.com0-25%PNET30Manufacturer StandardContractor should provide for return of items ordered in error for up to 20 calendar days from delivery with the University paying only the return shipping costs and 20% restocking fees if error was made by University. If error was made by Contractor, no return shipping or restocking fees will apply.C, MMust have own account with Biolegend.
7BRINKMANN INSTRUMENTS INC
DBA METROHM USA INC000116560826-0130818Amy Furrenessamy.furreness@metrohmusa.com9250 Camden Field PkwyRiverview, FL 33578https://www.metrohm.com/en_us.htmlcustomersupport@metrohmusa.comcustomersupport@metrohmusa.comcustomersupport@metrohmusa.com5-20%DNET30Manufacturer StandardContractor should provide for return of items ordered in error for up to 30 calendar days from receipt with the University paying only the return shipping costs.C, SA, M
8BRUKER BIOSPIN CORPORATION000107190104-2559285Justin Mobleyjustin.mobley@bruker.com15 Fortune DrBillerica, MA 01821https://www.bruker.com/en/products-and-solutions/mr.htmlcustomersupport@bbio.amer@bruker.comcustomersupport@bbio.amer@bruker.comcustomersupport@bbio.amer@bruker.com5-10%DContractor’s standard payment terms are 90% upon delivery, 10% upon demonstration of specifications (i.e. acceptance) – all terms Net 30 Days after receipt of a properly submitted invoice. For accessory orders, standard payment terms are 100% upon delivery of item, Net 30 days after receipt of a properly submitted invoice.1 yearNot allowedC, SA, M
9BRUKER SCIENTIFIC LLC000105895404-3275192Christopher Kellychristopher.kelly@bruker.com40 Manning RdBillerica, MA 01821www.bruker.comorders.bopt.us@bruker.comorders.bopt.us@bruker.comchristopher.kelly@bruker.com0-10%DNET30Manufacturer StandardContractor should provide for return of items ordered in error for up to 30 calendar days from receipt with the University paying only the return shipping costs.C, SA, M
10CERES NANOSCIENCES INC000121760326-2105210Emily Milichsales@ceresnano.com9460 Innovation DrManassas, VA 20110www.ceresnano.comsales@ceresnano.comsales@ceresnano.comsales@ceresnano.com12-27%DNET30Manufacturer StandardContractor should provide for return of items ordered in error for up to 30 calendar days from receipt with the University paying only the return shipping costs.C, SA, M
11DAI SCIENTIFIC EQUIPMENT000107229836-3360761Brad Bakerbrad.baker@daiscientific.com25677 Hillview CtMundelein, IL 60060www.daiscientific.comcustomerservice@daiscientific.comlisa.theis@daiscientific.combrad.baker@daiscientific.com5-30%DNET30Manufacturer StandardContractor should provide for return of items ordered in error for up to 30 calendar days from receipt with the University paying only the return shipping costs.C, SA, M
12EPPENDORF NORTH AMERICA000107204711-2994494Nate Vossvoss.n@eppendorf.com175 Freshwater BlvdEnfield, CT 06082https://www.eppendorf.com/us-en/eorders@eppendorf.comap@eppendorf.comcustserv@eppendorf.com9-30%5-30%DNET30Manufacturer StandardContractor should provide for return of items ordered in error for up to 30 calendar days from receipt with the University paying only the return shipping costs. Some items ordered in error may be returned if in new and unused condition with all packaging intact. Some items are not returnable for any reason due to safety concerns. Return authorization is required.C, SA, MSupplier requests that State of Wisconsin agencies and municipalities that wish to utilize the contract notify Eppendorf in advance in writing to allow us the opportunity to link pricing to the correct account. All University of Wisconsin system campuses will be proactively linked to contract pricing in the event of an award.
13GENESSE SCIENTIFIC000108759187-2567202Amy Sommersasommers@geneseesci.com900 Vernon Way, Suite 101San Diego, CA 92120www.geneseesci.comasommers@geneseesci.comkwu@geneseesci.comlalderete@geneseesci.com2-72%1-64%0-68%DNET30Manufacturer StandardAs a policy Contractor accepts all returns for credit regardless of reason within thirty (30) days for equipment, and (60) days for consumable items, from confirmed Delivery of Product. The products must be unused and in its original packaging. Client is held liable for any freight charges that incur in shipping returns back,when Contractor is not at fault, and a 20% restock fee will be applied to the final invoice. Damaged or defective products shall be replaced by Contractor within three (3) business days after notification at no cost to the University. No restocking charge or additional shipping charges will be applied unless the following circumstances apply: 1) the purchase involves a piece of equipment that was specially ordered for the customer AND the manufacturer charges a re-stocking fee and Contractor provides documentation of said fee. All products must be in new and resalable condition. In the case where expedited shipping is requested, the end user shall incur the cost of shipping. Credit Memos for returns will be issued by Contractor to the University within five (5) business days and will reference the original invoice and purchase order number. For orders made with a credit card, the credit must be issued to the same credit card.C, SA, M
14GILSON INC000102965739-1081537Chris Olmsteadcolmstead@gilson.com3000 Parmenter StMiddleton, WI 53562www.gilson.comatraxler@gilson.comtbyas@gilson.comatraxler@gilson.com10-20%DNET30Manufacturer StandardContractor should provide for return of items ordered in error for up to 30 calendar days from receipt with the University paying only the return shipping costs.C, SA, M
15INNOVATIVE LABORATORY SYSTEMS INC000115574447-0722880Nick St. Martinnick@innovlab.com5821 Tower StRockford, MN 53373www.innovlab.comnick@innovlab.comnick@innovlab.comnick@innovlab.com20%DNET30Manufacturer StandardContractor should provide for return of items ordered in error for up to 30 calendar days from receipt with the University paying only the return shipping costs.C, SA, MMay charge additional fees for external users.
16JANGOCELL000125291485-3824797Tina Gonzalestina@jangocell.com2997 Yarmouth Greenway DrFitchburg, WI 53711www.jangocell.cominfo@jangocell.comlloosaustin@jango.bioinfo@jangocell.com20-25%DNET30Manufacturer StandardContractor should provide for return of items ordered in error for up to 30 calendar days from receipt with the University paying only the return shipping costs.C, SA, MCourier delivery only for Dane County, all other users to pay shipping.
17LABORATORY AGENTS LLC000125072227-1962244Tracey Fadersupport@lab-agents.comPO Box 408Fontana, WI 53125www.lab-agents.comsupport@lab-agents.comsupport@lab-agents.comsupport@lab-agents.com35%DNET30Manufacturer StandardContractor should provide for return of items ordered in error for up to 30 calendar days from receipt with the University paying only the return shipping costs.C, SA, M
18LIFE TECHNOLOGIES CORPORATION000107340633-0373077Lennie BaneLennie.Bane@thermofisher.com5781 Van Allen WayCarlsbad, CA 92008www.thermofisher.comcustomercare@thermofisher.comcustomercare@thermofisher.comcustomercare@thermofisher.com0-10%0-25%EThe University will pay Contractor’s properly submitted, undisputed invoices within thirty (30) days of receipt of invoice in the currency specified in the invoice.Manufacturer StandardReturn Policy for Catalog Products: Contractor wants the University to receive the products in good condition. The University can return products that are damaged or defective on delivery, or correct any shortages, if the University contacts Contractor’s Customer Services (1-800-955-6288 USA) within five (5) days from the day the University receives the products. Upon contacting Customer Services, the University will receive instructions on returning the products and obtaining replacements. If the University does not contact Contractor’s Customer Services within this five-day period, the products will be deemed accepted, although the University will retain all warranty rights. All product returns must be approved by Customer Services, and the University must obtain a return authorization number before returning the products. Not all items will be authorized for return. Items authorized for return must arrive at Contractor’s facilities in a condition satisfactory for resale to be eligible for product credit. Any return not due to Contractor’s error is subject to a restocking charge of 25% of the sale price. Shipping charges will not be credited.C,

Morgridge Inst for Research, WI Dept of Justice State Crime Lab, State Crime Lab

19METTLER-TOLEDO RAININ, LLC000107338506-1632971Kathy Lohmeierkathy.lohmeier@rainin.com7500 Edgewater DrOakland, CA 94621www.shiprainin.comcs@rainin.comcs@rainin.comkathy.lohmeier@rainin.com0-65%0-39%DNET30Manufacturer StandardContractor should provide for return of items ordered in error for up to 30 calendar days from receipt with the University paying only the return shipping costs.C, SA, MUsers to pay expedited shipping charges if requested.
20MIDWEST SCIENTIFIC000107393343-1395185Scott Sesolakscott.sesolak@midsci.com115 Cassens CtFenton, MO 63026https://midsci.com/custserv@midsci.comcustserv@midsci.comcustserv@midsci.com10-15%5-10%33%DNET30Manufacturer StandardContractor should provide for return of items ordered in error for up to 30 calendar days from receipt with the University paying only the return shipping costs.C, SA, M
21MILTENYI BIOTEC INC000115553168-0277164Morgan Littlemorganl@miltenyi.com2303 Lindbergh StAuburn, CA 95602https://www.miltenyibiotec.com/UW-en/orderdesk@miltenyi.comCustomer_Service_USA@miltenyi.comCustomer_Service_USA@miltenyi.com0-10%0-10%SPayment terms are net 30 days from the date of invoice, and invoices are issued upon shipment.Limited Warranty based on product specifications.All returns of products must be made freight prepaid by University and must have a Return Goods Authorization (RGA) Products must be returned in their original packaging and in resalable condition. Special orders or non-stocked items may not be returned unless defective. Discontinued products may not be returned.C, SA, M
22NEW ENGLAND BIOLABS INC000107227204-2631963James DeBoejdeboe@neb.com240 County RdIpswich, MA 01938www.neb.comcustomerservice@neb.comaccountsreceivable@neb.comcustomerservice@neb.com20%EAll invoices will be paid in United States (“U.S.”) dollars within thirty (30) days of from the date of receipt of a properly completed invoice unless NEB is otherwise notified promptly by the University. NEB accepts payment by check, a valid credit card at the point of sale (POS), bank wire transfer including ACH. University’s Purchasing Card is not an acceptable method of payment for Product purchases.In accordance with the provisions of Section 22.0 of the DOA Standard Terms and Conditions (Request for Bids/Proposal), as amended by NEB, NEB will provide only the following warranty in connection with University’s purchases of Products under a Replacement Agreement: NEB will warrant the Products will conform to the technical specifications for such Products as provided in NEB’s catalogues and literature accompanying the Products until their respective expiration dates (if stated) or up to their respective number of uses, as the case may be. If an expiration date is not specified, number of uses, or warranty period for a Product, then NEB warrants the Product will conform to its technical specifications for twelve (12) months from the date of receipt of the Product. THE WARRANTY IN THIS SECTION IS EXCLUSIVE, AND NEB MAKES NO OTHER REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OF NON-INFRINGEMENT, OR REGARDING RESULTS OBTAINED THROUGH THE USE OF ANY PRODUCT, WHETHER ARISING FROM A STATUTE OR OTHERWISE IN LAW OR FROM A COURSE OF PERFORMANCE, DEALING OR USAGE OF TRADE, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. NEB’s warranty will not be effective if NEB determines that University has altered or misused the Products or have failed to use or store them in accordance with NEB’s instructions, or if the defects to the Products result from neglect or accident caused by University or any third-party. NEB’s sole and exclusive liability, and University’s exclusive remedy with respect to Products returned within the warranty period in NEB’s discretion, is either: (i) the replacement of the Product free of charge (ii) a Product credit or (iii) a Product refund, inclusive of any shipping charges attributable thereto. Warranty claims must be made within thirty (30) days from the date University discovers that the Products does not conform.University may return any damaged or defective Products or correct any shortages or delivery errors, within ten (10) days from the date of receipt of the Products by contacting NEB by phone: (800) 632-5227 or email: customerservice@neb.com; provided, however, the Products are returned to NEB not later than twenty (20) days after the date of receipt. If University does not notify NEB within the aforementioned ten (10) day period, the Products will be deemed accepted, provided, however, University will not lose any warranty rights. Subject to the foregoing, NEB in its sole discretion, may either (i) replace all properly rejected and returned Product(s) with the same Product(s) at no additional cost, or issue either (ii) a refund or (iii) credit, each, for the purchase price of such defective or damaged Product(s) inclusive of any shipping charges attributable thereto. NEB may apply refund amounts to any outstanding past due balances. Product credit not used within six (6) months of the date of issue will no longer be valid.C, SA, MNEB agrees to enable other Third Parties to purchase Products from NEB subject to the following: (a) prior written request by a Third Party and acceptance by NEB to access the terms and conditions of the Replacement Contract; and (b) a separate written agreement containing modified or additional terms and conditions, including but not limited to pricing and discounts, that is mutually agreed to by NEB and such other Third Party. Notwithstanding, pricing and discounts for the Products available for purchase by any Third Party will be determined in NEB’s discretion at the time a request is made by a Third Party. If such Third Party participation is enabled by NEB, any subsequent Product purchase transactions will be executed between NEB and such Third Party as principals.
23PACIFIC STAR CORPORATION000125291520-3860421Desita Nataliacustomer@pfstar.com4350 S Wayside Dr #106Houston, TX 77087www.pfstar.comcustomer@pfstar.comar@pfstar.comcustomer@pfstar.com10%10%DNET30Manufacturer StandardContractor should provide for return of items ordered in error for up to 30 calendar days from receipt with the University paying only the return shipping costs.SA
24PROMEGA CORPORATION000107280439-1388811Nicolle Duplernicolle.dupler@promega.com2800 Woods Hollow RdMadison, WI 53711https://www.promega.comorders@promega.comacctsrec@promega.comorders@promega.com5%5%DNET30Manufacturer StandardNot allowedC, SA
25QIAGEN LLC000107362695-4141306Mark Dahlquistmark.dahlquist@qiagen.com19300 Germantown RdGermantown, MD 20874www.qiagen.comcustomercare-us@qiagen.comcustomercare-us@qiagen.comcustomercare-us@qiagen.com9%0-37%DNET30Manufacturer StandardUniversity must obtain authorization for all returns of products from a Contractor’s Customer Relations or Technical Services Representative. A Returned Good Authorization number shall be assigned and must be included in the shipping documentation. Some products may not be eligible for return due to regulatory or storage requirements. A) Returns due to Nonconforming product. If University chooses to return nonconforming (i.e., does not conform to Specifications) products under the product Warranty, QIAGEN will assess the product to verify the nonconformance. If the product is found to be non- conforming, QIAGEN shall send a replacement within 48 hours for all stocked items. If University is asked by QIAGEN to return the nonconforming product, QIAGEN will pay for the return shipping charges as well. B) Returns due to University Ordering Error. Products ordered in error are returnable within thirty (30) days after shipment was started by QIAGEN; provided that the products being returned remain unopened and suitable for resale, as determined by QIAGEN in its sole discretion. University must pay for the return freight. A credit shall be issued for the invoice price of the returned product less (1) a restocking fee of the greater of 20% of the return value or $30.00. Special orders, non-stocked items, and discontinued reagents may not be returned.C, WI Dept of Justice
26RPI CORP000111612436-2693661Rhea Drewsrhea@rpicorp.com410 E Business Center DrMt. Prospect, IL 60056https://www.rpicorp.com/orders@rpicorp.comservice@rpicorp.comservice@rpicorp.com12%20%DNET30Manufacturer StandardContractor should provide for return of items ordered in error for up to 30 calendar days from receipt with the University paying only the return shipping costs.C, SA, M
27SANTA CRUZ BIOTECHNOLOGY000103645777-0289144Technical Servicescbt@scbt.com10410 Finnell StDallas, TX 75220www.scbt.comcc@scbt.comarmanager@scbt.comscbt@scbt.com0-3%ENET30Contractor is committed to providing the highest level of quality and service. Any product that does not meet the performance standards indicated in product literature will be replaced at no charge. This policy is valid for one year from the date of purchase, unless otherwise stated in the product datasheet.Contractor does not accept product returns, however any product that does not meet the performance standards indicated in product literature will be replaced at no charge. This policy is valid for one year from the date of purchase, unless otherwise stated in the product datasheet.C, SA, MState Agencies and WI Municipalities may incur additional charges.
28SARSTEDT INC000111544722-2004363Aaron Brockmeieraaron.brockmeier@sarstedt.com1025 St James Church RdNewton, NC 28658https://www.sarstedt.com/en/customerservice.us@sarstedt.comcustomerservice.us@sarstedt.comcustomerservice.us@sarstedt.com5-10%DNET30Manufacturer StandardContractor should provide for return of items ordered in error for up to 30 calendar days from receipt with the University paying only the return shipping costs.C, SA, M
29SHIMADZU SCIENTIFIC INSTRUMENTS000107361752-1035956Greg Robinsongjrobinson@shimadzu.com7102 Riverwood DrColumbia, MDwww.ssi.shimadzu.comgjrobinson@shimadzu.com;
(800) 477-1227 x1819(800) 477-1227 x1831(800) 477-1227 x18310-28%DNET30Manufacturer StandardContractor should provide for return of items ordered in error for up to 30 calendar days from receipt with the University paying only the return shipping costs.C, SA, M
30SO-LOW ENVIRONMENTAL EQUIPMENT CO INC000107439631-0644724Nick Henslernick@so-low.com10310 Spartan DrCincinnati, OH 45215www.so-low.comsales@so-low.comsales@so-low.comsales@so-low.com15%DNET30Manufacturer StandardContractor should provide for return of items ordered in error for up to 30 calendar days from receipt with the University paying only the return shipping costs.C, SA, M
31SONY BIOTECHNOLOGY000113711027-0041915Stephen LockwoodStephen.Lockwood@sony.com1730 N First StSan Jose, CA 95112https://www.sonybiotechnology.com/us/steffanie.atwood@sony.comsteffanie.atwood@sony.comsteffanie.atwood@sony.com10-15%DNET30Manufacturer StandardContractor should provide for return of items ordered in error for up to 30 calendar days from receipt with the University paying only the return shipping costs.C,SA, M
32TA INSTRUMENTS-WATERS LLC000107395951-0389767Ashley HoughAshley_Hough@waters.com159 Lukens DrNew Castle, DE 19270https://www.tainstruments.comMelinda_Snodgrass@waters.comMelinda_Snodgrass@waters.comMelinda_Snodgrass@waters.com1-20%DNET30Manufacturer StandardContractor should provide for return of items ordered in error for up to 30 calendar days from receipt with the University paying only the return shipping costs.C, M
33THERMO ELECTRON NORTH AMERICA LLC000100452643-1992201Julie Sawickijulie.sawicki@thermofisher.com1400 Northpoint Pkwy, Suite 10West Palm Beach, FL 33407www.thermoscientific.comusmadorderprocessing@thermofisher.comcmd.fssc.collections@therofisher.comusmadorderprocessing@thermofisher.com3-30%DNET30Contractor’s standard commercial warranty as contained in the terms of each quotation or product documentation shall govern.Contractor should provide for return of items ordered in error for up to 30 calendar days from receipt with the University paying only the return shipping costs.C, SA, M
34THOMAS SCIENTIFIC HOLDINGS LLC000105229961-1853692Elijah Festingerelijah.festinger@thomassci.com1654 High Hill RdSwedesboro, NJ 08085customerservice@thomassci.comar@thomassci.comreturns@thomassci.com1-30%2-30%1-35%DNET30Manufacturer StandardContractor should provide for return of items ordered in error for up to 30 calendar days from receipt with the University paying only the return shipping costs.C, SA, M
35USA SCIENTIFIC INC000103653259-2244579Emma Gannonegannon@usascientific.comPO Box 3565Ocala, FL 34478www.usascientific.comorders@usascientific.comusaar@usascientific.comcustomerservice@usascientific.com1-26%D/ENET30Our products come with a user manual, which includes the Limited Warranty agreement for that specific item. The warranty length will depend upon the category of the item, as some items have a longer warranty coverage than others.Contractor should provide for return of items ordered in error for up to 30 calendar days from receipt with the University paying only the return shipping costs.C, SA, M
36WATERS TECHNOLOGIES CORPORATION000106240204-3234558Erica Manandharerica_manandhar@waters.com34 Maple StMilford, MA 01757www.waters.comcustomerservice@waters.comcustomerservice@waters.comcustomerservice@waters.com11-15%11%ENET30Manufacturer StandardContractor may, in its sole discretion, authorize product returns in appropriate circumstances, subject to such conditions as Contractor may specify. Any such returns will be in accordance with Contractors' standard Return Policy as outlined in the Licenses, Warranties and Support Services document, a copy of which is incorporated by reference and made part of this Contract herewith. In accordance with Contractor’s Licenses, Warranties, and Support Services policies attached herein: No returns may be made without prior written notification and authorization from Contractor. If it is necessary to return products to Contractor, contact Contractor Customer Service, the Contractor subsidiary nearest you, or your Contractor’s representative for a return merchandise authorization (RMA) number and forwarding address. Contractor’s Service and Repair Service and repair of the Equipment will be provided by an authorized Contractor Service Representative. Contractor may use one or more of the following service options to replace or repair Equipment: (a) dispatch a Contractor service representative to the University's facility; or (b) provide for repair or replacement of the Equipment at Contractor’s repair facility; or (c) provide delivery of replacement components to the University, with instructions for installation of the components by the University. In providing service under the Plans, Contractor may, at its option, use components that are reconditioned, i.e., assemblies and parts which have been re-manufactured by Contractor to meet current hardware and firmware revisions as well as the product quality and performance testing requirements for new products. Contractor may, while performing service on the Equipment, replace outdated hardware, firmware and software with current revisions. Contractor cannot guarantee the continued availability of outdated assemblies.C, SA, M

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