PWS_Stockpicker_Service_Contract_-_Dec_2016_(2).pdf

PERFORMANCE WORK STATEMENT

Service of Stockpicker Forklifts

Al Udeid AB, Qatar

1 January 2017

1. DESCRIPTION OF SERVICES

1.1 General Description. The contractor shall provide all personnel, equipment and tools, materials, supervision, and other items and services necessary to perform inspection, maintenance and/or repair as defined in this Statement of Work. The contractor shall perform to the standards outlined in this agreement.

1.2 Site Clean-Up. All material and debris generated by this contract shall be removed from the base and disposed of legally and properly by the Contractor. Cleanup of the entire job site shall be accomplished daily. It shall be the responsibility of the Contractor to assure proper loading of all vehicles used for transport of materials and debris. Any spillage while in transit on the base shall be recovered and disposed of off base. Items shall be transported in tarp-covered or closed vehicles. Any materials dropped or blown off vehicles shall be immediately picked up by the Contractor. All paper, wrappings, cardboard, etc., shall be placed in tightly closed containers for daily disposal. All work will stop in the event of an emergency response. All doorways will be kept free and clear of debris and materials when work is not taking place. The project site, and work area, will be clean and orderly at the end of each workday, and trash disposed of properly.

The Contractor will coordinate all service appointments, and escort needs through the respective customers in accordance with Table 1 below.

1.3 Location. The Contractor will conduct inspection, maintenance and/or repair at the following locations:

Table 1:

Manufacture Location Contact for Escort Still Forklift ETDC - Building 8404 379 ELRS/LGRVA

Crown Forklift ETDC - Building 8404 379 ELRS/LGRVA Crown Forklift CAPS - Building 5442 379 ELRS/LGRVA

1.4 Damage. The Contractor will exercise the utmost care to prevent damage to the surrounding areas and building during repair and maintenance. Any damages shall be repaired by the contractor at their own expense.

2. MONTHLY PREVENTIVE MAINTENANCE

2.1 Maintenance. Monthly preventative maintenance will consist of the following criteria as required by the customer.

2.1.1 Inspection. The following components will be inspected: batteries & battery connectors, brake operation, horn, contact tips, drive tire, electrical connections, hydraulic lines, hoses & fittings, motor pump, motor steering, motor traction, power units & mast bolts, power unit strobe/flashing lights, steering gears, override switches, shock absorbers, channels, forks, hydraulic lines, lift cylinder, pivot cylinder and hydraulic motor.

2.1.2 Inspection, Lubrication & Adjustment. The following components will be inspected, adjusted and/or lubricated as needed; aisle guide wheels, aisle guides switches, load wheels, cable tension switches, rollers & retainers, column rollers, lift chain, lift cylinder, lift switch cylinder guides, slides & stops, & traverse limit switches, multi task handle left & right, brake switch, chain anchors & retainers, chain slack/break spring collars & switches, gate switches, emergency disconnect, indicator panel lights & switches, floor switches, seat switches, steering tiller control, key switch, electrical connections & height sensors, load wheel axles, cylinder yokes, rollers & pulleys, hoses, lift chain, mast channels, mast pulleys (Nylon), mast rollers, platform & mast column rollers, rear cover hinge, turret head pivot (2 lube fittings), battery rollers, door hinges, drive unit level, drive unit pivot, hydraulic reservoir, steering gearbox, steering gears, side gate pivots & seat telescoping tubes, cylinder yoke, fork slip ring, mast channels, mast pulleys, mast column rollers, pivot chain, pivot cylinder mount, fork slides traverse gears, traverse pinion (4 lube fittings) and traverse racks

2.1.3 Drive Wheels. Check wheels for wear and ensure bolts are tight.

2.1.4 Clean-Up. Clean the machine(s).

2.1.5 Verify. Function test.

3. BREAKDOWN AND EMERGENCY SERVICE

3.1 Emergency Services. Contractor shall perform emergency and breakdown repairs as requested by the CO’s representative. If additional costs are identified during the emergency services a services/repair quote will be submitted to the CO prior to the work being performed. Any work performed without prior approval will be at no cost to the government.

All repairs will be in accordance with the PWS.

4. GOVERNMENT-FURNISHED SERVICES

4.1 Utilities. The government will furnish reasonable amounts of utilities to include electricity, water, sewage, and heating. The contractor shall exercise responsible use of all utilities.

4.2 Communications. The Government (customer) will provide any FAX, land line phone, and escort service. The contractor shall exercise responsible use of all such communication devices.

5. GENERAL INFORMATION

5.1 Contract Manager. The contractor shall provide a contract manager who shall be responsible for the performance of work. The name of the contract manager and an alternate(s), who shall act for the contractor when the manager is absent, shall be designated in writing to the CO prior to the contract start date.

5.1.1 Contact Manager. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to the daily operation of this contract.

5.1.2 English Proficiency. The contract manager and alternate(s) shall be able to read, write, speak, and understand English.

5.2 Service Reports. A copy of all service reports must be presented to the customers for records keeping at the time of provided service.

5.3 Contractor Employees. The CO may restrict the employment under the contract of any contractor employee, or prospective contract employee who is identified as a potential threat to the health, safety, security, general wellbeing or operational mission of the installation and its population.

5.4 Base Access and Badging. Contract personnel shall present a neat appearance and be easily recognized. This may be accomplished by wearing clothing bearing the name of the company or by wearing appropriate badges, which contain the company name and employee’s name.

5.4.1 Timeline. The Contractor is responsible for acquiring an appropriate number of badges to meet their needs at their own expense. The Contractor shall maintain a badged workforce to accomplish the task requirements of this PWS to include proper and timely submission of badging requests. To facilitate a smooth phase-in, a badging matrix report shall be submitted to the COR and CO within thirty (30) days of agreement award. Thereafter, the contractor shall submit a monthly report of all badged personnel that shows the names, type of badge (red or yellow), badge expiration date, and if needed, projected date of badge renewal application submission. Badging for regular work hours access, up to twelve (12) hours a day, may take up to sixty (60) days to complete. Badging for 24/7 access may take up to ninety (90) days to process. The contractor shall ensure that employees have the following current and valid professional certifications before starting work. Vehicle operators shall have a valid Qatari driver’s license.

5.4.2 Conflict of Interest. The contractor shall not employ any person who is an employee of the United States Government if the employment of that person could create a conflict of interest, nor shall the contractor employ any person who is an employee of the Department of the Air Force, either military or civilian, unless such person seeks and receives approval in accordance with DOD 5500.7-R Joint ethics Regulation (JER), Chapter 2. In addition, the contractor shall not employ any person who is an employee of the Department of the Air Force if such employment would be contrary to the policies contained in AFI 64-106, Air Force Industrial Labor Relations Activities, paragraph 3.

5.5 Re-Performance of Service. When service performed does not conform to contract requirements, the contractor shall re-perform the service in conformity with the contract specifications at no additional cost to the Government. Re-performance of the service(s) shall commence immediately upon notification by the CO’s representative; and the contractor shall have a sufficient workforce dedicated to ensure corrections are accomplished by noon the next day without degradation to standard services.

5.6 Remedies for Non-Performance. Procedures for performance that does not meet contract standards shall be as cited IAW FAR 52.212-4, Contract Terms and Conditions— Commercial Items (Feb 2007). The contractor shall only tender for acceptance those items that conform to the requirements of the contract. The government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The government may require repair or replacement of nonconforming supplies or re-performance of nonconforming services at no increase in contract price. If repair/replacement or re-performance will not correct the defects or is not possible, the government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services.

5.7 Standard Duty Hours. The contractor shall maintain the following customer service hours: Standard duty hours will be from 0700 hrs through 1900 hrs. Any deviation from these hours shall be first approved by the CO.

5.8 Security Requirements. All personnel employed by the contractor in the performance of this contract, or any representative of the contractor entering the government installation, shall abide by all security regulations of the installation. The contractor shall sign an agreement stipulating the security requirements of this contract. The contractor shall be responsible for securing and maintaining all passes required for continuous access to Al Udeid Air Base.

5.9 Listing of Employees. The contractor shall maintain a current listing of employees.

The list shall include the employee's name, social security number and type of investigation if contract work involves access to government automated information (AIS), unescorted entry to Air Force restricted areas or other sensitive areas designated by the installation commander, or for access to unclassified sensitive information or sensitive equipment. The list shall be provided to the CO and the sponsoring agency’s Security Manager. An updated listing shall be provided when an employee's status or information changes.

5.10 Traffic Laws. The contractor and its employees shall comply with all base traffic regulations.

5.11 Weapons, Firearms, and Ammunition. Contractor employees are prohibited from possessing weapons, firearms, or ammunition, on themselves or within their contractor-owned or privately owned vehicle while on Al Udeid AB.

5.12 Pass and Registration Items. The contractor shall ensure the pass, registration, and identification items required for contract performance are obtained for employees and non-government owned vehicles.

5.13 Retrieving Identification Media. The contractor shall retrieve all identification media, including vehicle passes from employees who depart for any reason before the contract expires; e.g. terminated for cause, retirement, etc.

5.14 Safety. Safety of personnel and performance shall conform to Office of Safety and Health Administration (OSHA) requirements as specified in AFI 91-203, Air Force Occupational Safety and Health Program.