Statment of Work_SelecT_Service_Agreements_6_23_22-SOW.pdf

PDF 1 MB Posted Jun 23, 2022

Attached to: Service Agreement for the NCATS/SCTL SelecT Compact Automated Cell Culture Systems
Solicitation number: 75N95022R00069
Issued by: Department of Health and Human Services National Institutes of Health National Institute on Drug Abuse

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9.0.0.2.20101008.1.734229 Statement of Work for Services (SOW) General Information:

Title of Project:

Statement of Need and Purpose:

Background Information and Objective:

Period of Performance:

Scope of Work:

General Requirements:

Independently and not as an agent of the Government, the Contractor shall furnish all the necessary services, qualified personnel, material, equipment, and facilities, not otherwise provided by the Government as needed to perform the Statement of Work below:

Specific Requirements:

Level of Effort:

Government Responsibilities:

Delivery or Deliverables:

Reporting Requirements:

Other Considerations:

Travel:

Key Personnel:

Information System Security Plan:

Data Rights:

Section 508:

Publications and Publicity:

Confidentiality of Information:

Service agreement for the NCATS/SCTL SelecT Compact automated cell culture systems Annapurna and Morgan.

The National Center for Advancing Translational Sciences (NCATS) Chemical Genomics Center requires a service agreement for one base year for the SCTL SelecT Compact automated cell culture systems Annapurna and Morgan for one year ARO The National Institutes of Health (NIH) is the nation’s leading medical research agency and the primary Federal agency whose mission is to seek fundamental knowledge about the nature and behavior of living systems and the application of that knowledge to enhance health, lengthen life, and reduce illness and disability, conducting, supporting and making medical discoveries that improve people’s health and save lives.

The National Center for Advancing Translational Sciences (NCATS) is a part of the National Institutes of Health (NIH), which mission it is to catalyze the generation of innovative methods and technologies that will enhance the development, testing and implementation of diagnostics and therapeutics across a wide range of human diseases and conditions.

To establish and move stem cell technologies forward through a more centralized effort, NIH has launched the Stem Cell Translation Laboratory (SCTL) within the NCATS. SCTL goal is to bring iPSC technology closer to clinical application, drug discovery and regenerative medicine.Ongoing research projects in SCTL focus on understanding molecular mechanisms regulating stem cell pluripotency and their multi-lineage differentiation capabilities with a focus on defining optimum culture conditions for maintaining pluripotent stem cells and their conversion to homogeneous and mature population of differentiated cells.

As such, discovering probe molecules that could serve as starting points for therapeutics in rare cancers is of great interest within NCATS. NCATS has several projects that address many aspects of oncology mechanisms and approaches to discovering novel, effective small molecules. The services requested here are fee for service testing that will provide insight on efficacy across many cancers and will help progress and provide critical scientific guidance on projects that NCATS has been working on for many years.

Service is to be initiated within 7-10 days upon receipt of order. Coverage period of service agreement is 12 months, optimally July 5, 2022 through July 4, 2023.

Hardware PM

This contract provides for planned hardware Preventative Maintenance (PM). SSNA recommends at least two PM visits per annum to ensure that efficient operation of theequipment is maintained. These visits are arranged by SSNA for times mutually convenient to all parties concerned. SSNA reserves the right to charge additional hourly rates for weekend work or travel required to reach or depart site according to Customer requests. The services are carried out by SSNA personnel, or authorized and approved contractors, in conjunction with the customer and representatives of other companies supplying major system components. The size and complexity of the system will determine the content and duration of the inspections. The SSNA engineer will follow the Lock Out/Tag Out and any other prescribed Customer safety procedures during any service or repair visit. Examples of activities included in the hardware preventative maintenance services are:

· Checking all wear and tear parts

· Checking that all safety features are operating as intended

· Checking function, alignment and calibration of robots, conveyors and carousels

· Checking Customer spare parts stock levels against recommended lists Software PM

SSNA recommends systems are kept at the most current version of the software. The system software and firmware is under periodic improvement and review, leading to the release of revised versions. If the Customer is entitled to receive updates to the system software and firmware free of charge when they become available (excluding extensions to functionality). SSNA will inform Customer when a relevant release is available, including release notes to enable Customer to assess the changes, and will strive to coordinate the installation of software changes during scheduled hardware PMs. Third-party software is not covered in this contract.

Examples of activities included in the software maintenance services are:

· Assessing and upgrading the system software for the removal of ‘bugs’

· Assessing the suitability of configuration data for the use being made of the system

· Performing checks on operating and network system parameters for efficient function

· Assessing workstation PC’s hard disk usage

The Customer may choose not to accept new or upgraded software but the Customer should bear in mind that in order to provide continued assistance with non-current versions, SSNA will need to apply additional charges to future Service and Support Contracts.

Support

Operations Support

SSNA will provide assistance to answer questions and resolve problems using various methods, examples of which are:

· Advising, helping and assisting operators and supervisors in the day-to-day use of the system

· Advising, helping and assisting technicians in maintaining the system

SSNA will try to assist in all aspects of the system where possible. Should it be necessary to engage an outside vendor to assist in handling integrated components, additional charges may apply. SSNA is not responsible for work performed by customer representatives and may charge hourly rates to repair Customer work except where work is performed under the direction of SSNA personnel. Support provisions and response times are detailed in section 4. Support is limited to SSNA trained operators, and designated personnel within this contract. SSNA reserves the right to deny support to non-SSNA-trained personnel.

Hardware Support

This contract provides Customer with access to SSNA hardware engineers for advice, help and assistance during core hours. Following all service and repair visits and prior to handing the equipment back to the Customer, the SSNA engineer will conduct documented tests to show that there has not been any effect to the system’s functional capabilities. All service actions will be documented, including all test results, and copies of these documents will be passed to the operator/supervisor as notification that the system is now ready to be used.

PM Frequency: 1 per year Service Frequency on As Needed basis NCATS will coordinate with vendor in regards to scheduling maintenance visit/s. NCATS will provide access to the facility and access to the unit/s being serviced. There are no other government responsibilities.

The vendor will perform preventative maintenance service and necessary repair service and suggest further maintenance as needed. Detailed reports of service performed will be provided. The period of performance is one year from the date P.O. is established Service to be billed quartlerly in arrears.

Reports to be sent to the Government Representative designated at the time of award.

N/A N/A N/A N/A N/A N/A N/A

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Enter the title of your project.:

Include a general narrative of the need of the project and the desired results.:

Include a brief history of the project, the importance of the project, and the overall program objectives.:

Specify base period of performance. If applicable, specify option periods (not to exceed sixty (60) months,) or options for additional quantities.:

Include a detailed description of the technical requirements. Provide sufficient detail to accurately reflect the Government’s requirement. State what is to be accomplished without prescribing the method the contractor is to use, and include performance standards, if applicable. See 307.104(b)(2) and FAR 37.602 for guidance on preparation of a PWS. You may include tasks and subtasks. The degree of breakout depends on the size and complexity of the project. Indicate whether the tasks are sequential or concurrent. Specify requirements clearly so all readers can understand them. Reference only the absolute minimum applicable specifications and standards needed. Tailor specifications and other documents. Separate general information from direction.:

Specify labor category, e.g., scientific writer, editor, senior researcher, etc., and estimated number of labor hours for each period of performance.:

List any government-furnished data, property or facilities; describe the government‘s responsibility for reviewing and approving reports and final products generated under the contract. Specify if the government will provide workspace, desktop computers and telephones for contractor personnel. Specify if the contractor will require access to government facilities and identify the facility location and specific area. Identify any federal holidays or other times when access may be restricted.:

Specify all deliverable requirements. Specify a completion time for the government’s review of the draft deliverable, e.g. within ___ calendar days from date of receipt. Specify the number of business days the contractor has to deliver the final deliverable from date of receipt of the government’s comments. Specify that the timely submission of deliverables is essential to successfully completing this requirement. Specify if deliverables are to be submitted in “hard copy” or “electronic copy.” :

Specify as applicable if the contractor is required to provide written progress reports. Specify the frequency of the reports, e.g. monthly, annually, etc. Specify the reporting periods. Specify what the reports will cover, e.g. accomplishments, problems encountered, problem resolution, unresolved problems, etc. Specify the number of copies required.:

Identify if contractor travel is required in the performance of the SOW. Specify locations involved, number of trips, and duration of anticipated travel. Specify responsibility for travel reimbursement, e.g., the contractor or the Government. If the travel will be reimbursed by the Government, discuss the method of reimbursement, e.g., in accordance with Federal/agency travel regulations. If applicable, state the Government official authorized to approve contractor travel, e.g., the Contracting Officer’s Representative (COR).:

Specify any contractor key personnel by labor category that are considered essential to successful performance of the requirement. :

Specify if the statement of work requires the contractor to (1) develop, (2) access, or (3) host and/or maintain a federal information system(s), the information security policies and procedures that are applicable to the requirement. A "federal information system" is defined as an information system used or operated by an executive agency, by a contractor of an executive agency, or by another organization on behalf of an executive agency. [40 U.S.C., Sec. 11331]:

Specify if data is to be produced, furnished, acquired, or used in meeting the requirement of the SOW. Specify the respective rights and obligations of the government and the contractor regarding the use, production, and disclosure of that data. Specify who will have limited or unlimited rights. :

Specify if the contractor is required to develop, procure, maintain, or use Electronic and Information Technology (EIT) in the performance of the SOW. Specify if the EIT will be used by federal employees with disabilities to have access to and use of information and data that is comparable to the access to and use of information and data by other Federal employees. Specify if the public will have access to the EIT. :

Specify if the government will provide to the contractor any information or data of a personal nature about individual(s) or proprietary information or data pertaining to an institution or organization which is confidential. Specify if the contract is expected to generate information or data which is confidential. Specify how the contractor should handle information or data prior to any release, disclosure, dissemination, or publication.:

File details come from the government source that posted it. Updated Jun 23, 2022.