Statement Of Work Vocera.docx

Statement of Work Eastern Colorado HealthCare System Rocky Mountain Regional VA Medical Center

1. Purpose:

1.1 The Department of Veterans Affairs (VA), Eastern Colorado Health Care System (ECHCS), requires procurement of new Vocera V5000 Smartbadge equipment and associated licenses, accessories, and OEM warranty/support to replace end-of-life Vocera B3000n Smartbadges.

1.2 This requirement is for approximately 800 new Smartbadge devices, associated software licenses, batteries, chargers, clips, lanyards, and OEM warranty/support services. Installation and construction are not required.

2. Salient Characteristics:

Hands-free clinical communication Secure messaging and wireless calling Nurse call and Code Blue integration FIPS 140-2 compliant encryption Fully compatible with existing Vocera platform

2.1 Nomenclature and Part Number(s):

3. Warranty

3.1 Manufacturer Warranty

The contractor shall provide manufacturer (OEM) warranty coverage for all components beginning on the date of acceptance.

The warranty shall include, at a minimum:

· Coverage for defects in materials and workmanship

· Parts and labor included during the warranty period

· OEM-authorized service and technical support

· Access to OEM software and firmware updates released during the warranty period Warranty coverage shall be no less than the manufacturer’s standard commercial warranty.

4. Delivery:

4.1 All components shall be delivered to FOB Destination within thirty (30) calendar days of award, unless otherwise specified.

4.2 Delivery Location:

4.3 Delivery Hours of Operation: Monday – Friday; 0700hrs – 1500hrs; excluding all Federal Holidays and any other day specifically declared a National Holiday by the President of the United States.

· New Year’s Day

· Dr. Martin Luther King Jr’s Birthday

· Presidents’ Day

· Memorial Day

· Juneteenth

· Independence Day

· Labor Day

· Columbus Day

· Veteran’s Day

· Thanksgiving Day

· Christmas Day

When one of the above designated legal holidays falls on a Sunday, the following Monday will be observed as a legal holiday. When a legal holiday falls on a Saturday, the preceding Friday is observed as a holiday by US Government Agencies.

4.4 Acceptance will occur upon verification of correct quantities delivered and confirmation that equipment is operational and free of damage.

4.5 Delivery Markings: Contractor shall deliver items in manufacturer's original sealed containers with manufacturer’s name marked thereon. Deliveries shall be marked with the following information:

· Purchase Order Number

· Contract Number

· Mark For Attention: Justin Nelson

5. Security Requirements:

5.1 Information Security:

The smart badges will connect to the Department of Veterans Affairs (VA) wireless network and must comply with all applicable VA information security, privacy, and cyber security requirements.

5.2 Encryption and Data Protection:

All smart badges shall support encryption, specifically Federal Information Processing Standards 104-2 (FIPS 104-2), for any transmitted, processed, or stored on the device or across the VA network.