Statement of Work v3_JS JAG Reviewed.docx

Statement of Work (SOW) District of Columbia National Guard (DCNG)

Procurement of a Virtual Weapons Training System Use-of-Force, De-Escalation, Crowd Control, and Marksmanship (Dry-Fire) Training

1.0 GENERAL

1.1 Background

The District of Columbia National Guard (DCNG) has identified a critical training gap in preparing service members for high-stress, de-escalation and use-of-force encounters within dense urban environments populated by civilians. Current training methods limit the ability to safely and consistently replicate complex scenarios that are essential for developing critical skills. The absence of a safe, repeatable, and data-driven training methodology restricts DCNG’s capacity to effectively hone de-escalation and split-second shoot/no-shoot judgment techniques, thereby increasing potential risks to both personnel and the public during real-world missions.

The objective of this procurement is to acquire a comprehensive virtual weapons training system that enhances force readiness and safety by providing an immersive, scenario-based training platform.

1.2 Purpose

The purpose of this contract is to plan, manage, deliver, install/configure (as applicable), test, train, warrant, and support one (1) Virtual Weapons Training System (VWTS), including all required accessories, documentation, and sustainment services, in order to provide a complete operational capability for the Government. This contract also establishes requirements for warranty coverage, training, and paid service support options to sustain the system throughout its lifecycle.

2.0 SCOPE OF WORK

The contractor shall plan, manage, deliver, install, test, and support a complete, turnkey VWTS that meets all requirements outlined in this SOW. The scope includes providing all necessary system hardware, software, weapon conversion kits, documentation, comprehensive training for DCNG personnel ("Train-the-Trainer" guidance), and warranty. The system must be semi-permanent, free standing and if the need arises, the system must be able to be moved and set up at alternate DCNG training sites.

3.0 SPECIFIC REQUIREMENTS/TASKS

The proposed VWTS must meet the following minimum requirements:

3.1 System Hardware and Mobility

· Immersive Display: The system shall provide a highly immersive training environment. This must include, but is not limited to, high-definition projection on a single or multi-screen setup (minimum 270-degree field of view) or a fully immersive virtual reality (VR) headset-based solution. Display and audio components must provide sufficient clarity for the discrimination of subjects, objects, environmental cues, and verbal communications.

· Configuration: The system shall be delivered in a configuration that enables transport, storage, and transferability to alternate fixed sites as needed. This includes all necessary ruggedized cases, mounts, and protective packaging. All cases must be clearly labeled with packing lists and content identification.

· Power and Environment: The contractor shall identify all power requirements, extension needs, surge protection, and any special environmental or storage constraints.

3.2 Weapon and Equipment Integration

· Number of Trainers: At a minimum, the system must support five (5) trainees in a single scenario (de-escalation, use-of-force, and marksmanship).

· Weapon Integration: The system must integrate with current DCNG service-issued weapons (e.g., M4 rifle and M17/M18 pistol series). This shall be accomplished via drop-in laser inserts or equivalent technology that replicates the form, fit, and function of the live weapon without permanent modification. The system shall support firearms sustainment training using dry-fire laser weapon integration. The Contractor shall provide all required weapon integration components, inserts, and calibration tools necessary for operation. System shall record shot placement and timing for marksmanship feedback (as supported by system). System shall support skills-builder style drills (static targets, timed engagements, transitions) as available within the VWTS system modes. System shall provide safety guidance for handling training weapons and inserts within indoor training environments.

· Recoil Simulation: The system must offer realistic, non-tethered (wireless) simulated recoil kits as an optional component to strengthen muscle memory under stress inoculation. The Contractor shall provide recoil-enabled components and any required gas/air interfaces, and recoil systems shall be compatible with the delivered weapon platforms. The Contractor shall provide operating instructions, safety guidance, and consumable requirements to include, but not limited to, recommended storage/handling and provide a maintenance schedule for recoil components (if provided).

· Less- than Lethal Options: The system must include and track the use of simulated less-than lethal training devices, including OC (oleoresin capsicum) spray and TASERs (or equivalent electronic control devices).

· Marksmanship Training: The system shall support firearms sustainment training, including skills-builder drills such as static and moving targets, timed engagements, and transition drills. The instructor must be able to create custom drills, with a minimum distance of 300 meters for rifle and 25 meters for pistol. The system must offer multiple environments with the ability to fire in both day and night settings and have an simulated/integrated flashlight option to create a low-light course, if enabled by the instructor. The system must record and display shot placement and timing for marksmanship feedback.

3.3 Software, Software License, Scenarios, and Instructor Control

· Scenario Library: The system shall include a substantial library of pre-loaded, high-definition, interactive video scenarios focused on use-of-force, de-escalation, and crowd control. A library of 800+ scenarios is highly desirable.

· Urban & Civil Disturbance Simulation: A significant portion of scenarios must replicate dense urban environments and feature a diverse civilian population. Scenarios must support training objectives for civil disturbance and crowd control, including identifying agitators and managing non-threat actors. The system will also support military combat environments to provide military service members with scenario-based training for the war-fighter function.

· Shoot/No-Shoot Judgment: Scenarios must be interactive and feature complex branching logic that requires trainees to make critical shoot/no-shoot decisions based on evolving verbal and non-verbal threat cues.

· Low-Light Simulation: The system must be capable of simulating various lighting conditions (daylight, low-light, darkness) requiring the use of weapon-mounted or handheld flashlights.

· Instructor Operator Station (IOS): The system shall feature a user-friendly IOS that allows for real-time control of scenarios. The instructor must be able to select scenarios, manage branching decisions and outcomes, pause, restart, and replay segments for instructional purposes.

· Customization: The ability to create or customize scenarios featuring recognizable District of Columbia backdrops (e.g., skyline, landmarks) is highly desirable. Additionally, the system must support realistic military combat environments to simulate and train military service members to engage in use-of-force scenarios in a combat setting.

· Software License: The Contractor shall provide all software licensing required for system operation and shall identify terms for software and scenario updates during the warranty period and for any post-warranty support plans. Contractor shall provide license documentation, version information, and renewal options (if applicable). The contractor shall describe how software updates and scenario updates are delivered and applied. The contractor shall provide change control guidance for updates to avoid downtime during training cycles.

3.4 Data and After-Action Review (AAR)

· Performance Analytics: The system must provide real-time instructor monitoring of the course and weapon feedback data. The instructor must be able to control and monitor marksmanship training, combining weapon sensor and shot results to identify and enhance advanced weapons training and proper firing techniques. The system must capture, record, and report detailed performance data for each training session. At a minimum, this data shall include shot placement, shot timing, reaction times, and all trainee interactions within the scenario.

· After-Action Review: The system must provide an immediate AAR capability, allowing instructors and trainees to review performance with synchronized video and audio playback from the trainee's perspective. The AAR function must overlay graphical data (e.g., shot placement, muzzle trace, safety violations) onto the scenario playback for detailed debriefing.

4.0 TRAINING

· Train-the-Trainer Course: The contractor shall provide a comprehensive "Train-the-Trainer" course for their system. Contractor will provide access to online sustainment training modules and training materials.

· Training Content: Training shall be sufficiently detailed for DCNG personnel to demonstrate proficiency in system setup/teardown, operation, scenario execution, AAR workflow, safety procedures for weapon integration, basic troubleshooting, and day-to-day preventative maintenance.

· Refresher/Advanced Training: The contractor shall provide pricing and availability for optional refresher and advanced training services.

5.0 DELIVERABLES & SUBMITTALS

5.1 Deliverables

The contractor shall provide the following:

· System: One (1) complete Virtual Weapons Training System as described in Section 3.0.

· Documentation: The Contractor shall provide complete documentation for installation/fielding, operation, maintenance, troubleshooting, and support, including documents necessary for property accountability.

· System manuals, technical documentation, and user/instructor guides.

· Setup, teardown, and transport checklists.

· Maintenance and preventive care instructions.

· A detailed equipment list with manufacturer, model, and serial numbers for all property-accountable components, suitable for inventory and property book entry.

· Provide three (3) year warranty documentation and technical support escalation procedures.

· Services:

· On-site installation, system calibration, and acceptance testing.

· "Train-the-Trainer" course and training materials.

· Warranty: Three (3) year minimum warranty on all parts, labor, and technical support, commencing upon final system acceptance by the Government. The contractor shall provide pricing and ordering mechanisms for optional extended warranty/support plans.

5.2 Deliverable Requirements and Submission Timelines

Deliverable

Completion Date

approved)

Initial Equipment Lists & Inventories (Ref.

2.2.2) Within 15 business days after Initial Assessment / Delivery

Post Award Conference Participation (Ref.

2.2.3)

As scheduled by CO

Acceptance Test Results (Ref. 2.3.x / Annex B)

At time of acceptance demonstration

5.3 Submittals (Additional Information)

The Contractor shall provide the following submittals at a minimum:

· Project plan and delivery/installation schedule.

· Initial Assessment report (if applicable).

· Detailed equipment list and property-accountable inventory with serial numbers.

· Warranty documents, support plan descriptions, and service escalation procedures.

· Training agenda, training materials, and training completion roster.

· Acceptance test plan and acceptance test results (aligned to Annex B).

· Software license documentation and update procedures.

6.0 TESTING AND ACCEPTANCE

The contractor shall conduct an on-site functional evaluation and acceptance test to verify 100% functionality of all delivered capabilities. Acceptance will be contingent upon the system passing a Government-approved acceptance, which will verify all requirements in this SOW. The contractor shall correct any deficiencies found during testing at no additional cost.

6.1 Pre-Test Notification

Prior to any system testing, installation verification, or acceptance demonstration, the Contractor shall notify the COR/TPOC and coordinate a test schedule. The Contractor shall provide a written acceptance test plan aligned to Annex B (Acceptance Test Checklist).

6.2 Functional Evaluation and Verification

The Contractor shall perform on-site functional evaluations of the VWTS system per manufacturer specifications and Government requirements. The Contractor shall verify 100% functionality of all active, installed, and programmed system capabilities delivered under this contract, including instructor controls, scenario execution, weapon tracking, audio/visual performance, and AAR playback.

6.3 Deficiency Correction and Repair Authorization

If any component(s) are found to be in need of repair, replacement, configuration correction, or remediation during initial setup or acceptance testing, the Contractor shall notify the COR/TPOC. Repairs or replacements requiring additional cost beyond the awarded scope shall be quoted and shall not be performed without written approval by the CO (or COR within delegated authority). The Contractor shall complete repairs to the fullest extent possible while on-site.

6.4 Preventative Maintenance (PM)

The Contractor shall provide recommended preventative maintenance (PM) procedures and intervals for all system components. Where PM visits are available as paid services, the Contractor shall provide PM visit scope, pricing, and scheduling process. PM shall be conducted in accordance with manufacturer specifications and industry’s best practices.

6.5 Warranty Requirements

The Contractor shall provide manufacturer warranty coverage for a minimum of three (3) years commencing upon Government acceptance (e.g., receipt/acceptance documentation). Warranty coverage shall include parts and labor, technical support, and on-site corrective service when required by the warranty terms. The Contractor shall provide written warranty documentation describing coverage, exclusions, response processes, and points of contact.

6.6 Paid Service and Sustainment Support (Post-Warranty and As Needed) The DCNG will procure service, maintenance, and sustainment support as needed to maintain system availability. The Contractor shall provide pricing and ordering mechanisms for: (a) extended warranty/support, (b) preventative maintenance visits, (c) software/scenario update support and services, and (d) corrective maintenance service calls. The Government reserves the right to exercise service support options during the Period of Performance and/or option periods if included.

7.0 DELIVERY

All equipment shall be delivered to and installed at a facility designated by the District of Columbia National Guard. The Contractor shall coordinate all on-site visits through the COR/TPOC.

Shipping Address: TBD Install Address: TBD

8.0 TRAINING

8.1 Initial Training (Train-the-Trainer)

Training shall be provided for newly installed/delivered equipment and/or software. Training shall be delivered at the contract site unless otherwise approved. Training shall be sufficiently detailed such that Government personnel can demonstrate proficiency in system setup, operation, scenario execution, safety procedures for weapon integration, basic troubleshooting, and day-to-day maintenance operations.

· System setup, tear-down, and transport procedures (mobile operations).

· Instructor Operating Station (IOS) use, scenario selection, and scenario control (pause/rewind/replay).

· De-escalation and communication facilitation techniques within scenarios.

· Weapon laser insert installation/removal, calibration, and safe handling procedures.

· AAR playback and coaching workflow.

· Basic troubleshooting steps and ‘quick fixes’ for common issues.

8.2 Refresher Training and Advanced Training (As Needed)

The Contractor shall provide pricing and availability for refresher training and advanced training services, including additional instructor courses, new user onboarding, and training associated with software/scenario updates or system upgrades.

9.0 CONTRACTOR PERSONNEL AND CONDUCT

9.1 Staffing and Qualifications

The Contractor shall ensure the project is staffed adequately to provide installation/fielding support, training support, and technical assistance. Personnel shall be qualified on VWTS and capable of performing the required tasks.

9.2 Personnel Access and Eligibility

Contractor personnel shall comply with installation access requirements and any badging/escort procedures. Contractor personnel shall be U.S. citizens or lawfully permitted to work in the United States and shall possess any required credentials for base access as specified by the Government.

9.3 Non-Disclosure and Information Protection

The Contractor shall not disclose sensitive operational information obtained during contract performance. If required, Contractor personnel shall execute a Government-provided Non-Disclosure Agreement (NDA) prior to receiving access to sensitive information.

10.0 ON-SITE PROCEDURES

10.1 Scheduling and Check-In/Check-Out

The Contractor shall coordinate all on-site work with the COR/TPOC. Contractor shall check in upon arrival and check out upon departure per installation procedures.

10.2 Keys/Access Controls (If Applicable)

If Government-issued keys/key cards are required for access to training areas, the Contractor shall comply with Government procedures for issue, control, non-duplication, reporting loss, and return each day. The Contractor shall ensure access items are not used by unauthorized persons.

11.0 CONTRACTOR LIABILITY

The Contractor shall be liable for and shall indemnify and hold harmless the Government against actions or claims for loss of or damage to property or injury or death of persons resulting from negligence, wrongful act, or omission of the Contractor, its agents, or employees.

12.0 SAFETY and ACCIDENT PREVENTION

The Contractor shall ensure employees have all required safety training when engaged in activities involving Government facilities, personnel, or equipment. The Contractor shall immediately notify the COR/TPOC of accidents or incidents involving employee use of or damage/injury to facilities, equipment, or personnel.

13.0 PROJECT ADMINISTRATION

13.1 General

No work shall be initiated without written approval of the Contracting Officer. Any request for changes in scope and/or additional requirements shall be approved in writing by the Contracting Officer prior to the Contractor proceeding. Changes performed without written approval shall be at the Contractor’s expense.

13.2 Special Scheduling Requirements

The Contractor shall conduct operations in a manner causing the least possible interference with Government operations. The Contractor may be required to work after hours or on weekends as necessary to meet contract deliverables, subject to Government approval and installation access rules.

14.0 GOVERNMENT ACCEPTANCE PERIOD

14.1 Acceptance Review

DCNG will review deliverables prior to acceptance. If acceptable, DCNG will notify the Contractor in writing that deliverables are accepted. If unacceptable, DCNG will provide documented reasons for non-acceptance, and the Contractor shall correct deficiencies and resubmit per delivery instructions within 72 hours.

14.2 Acceptance Method

Acceptance will be performed via Government inspection of deliverables and on-site inspection/demonstration of system operation, including successful completion of the acceptance checklist in Annex B.

15.0 GOVERNMENT FURNISHED RESOURCES

The Government will provide adequate training space for system setup and operation, access coordination as required, and Government POCs for scheduling and acceptance.

16.0 SECTION 508 REQUIREMENTS

To the extent the deliverables include Information and Communications Technology (ICT), as defined by applicable standards, the Contractor shall ensure applicable Section 508 accessibility requirements are addressed for documentation and electronic content delivered under this contract. If requested by the Government, the Contractor shall provide accessibility conformance documentation for applicable ICT deliverables.

17.0 OCIO/CYBER-SUPPLY CHAIN RISK MANAGEMENT (C-SCRM) AND SECTION 889 COMPLIANCE

The Contractor shall comply with all applicable cyber-supply chain risk management requirements and shall provide only new equipment unless otherwise approved in writing by the Contracting Officer. The Contractor shall certify compliance with Section 889 of the National Defense Authorization Act (NDAA) and shall not provide covered telecommunications equipment or services prohibited by law.

· Contractor shall provide manufacturer name, model, serial number, and country-of-origin information for property-accountable items upon request.

· Contractor shall notify the Government of any changes to suppliers for major components if applicable.

· Contractor shall employ accountable delivery procedures with tamper-evident packaging and tracking information.

· Contractor shall provide shipping notices to Government recipients with item descriptions and tracking numbers.

18.0 PROPERTY BOOK ACCOUNTABILITY (JFHQ)

18.1 Property Accountability Requirement

Upon delivery and Government acceptance, the VWTS shall be added to the JFHQ property book. The Contractor shall provide an inventory packet suitable for property book entry, including serial numbers, manufacturer/model data, and any required supporting documentation. The Government will assign property responsibility consistent with applicable Army property accountability procedures.

18.2 Receiving, Acceptance, and Warranty Start

The three (3) year warranty commencement shall be tied to documented Government acceptance (e.g., receiving report/acceptance documentation). The Contractor shall coordinate acceptance events and provide all documentation required to validate acceptance and initiate warranty coverage.

19.0 DELIVERABLE ANNEXES

Annex A – System Configuration and Inventory Template Annex B – Acceptance Test Checklist (PVT/Operational Demo) Annex C – Recommended CLIN Structure (Base + Options) Annex D – Property Book Inventory Packet Requirements

ANNEX A – SYSTEM CONFIGURATION AND INVENTORY TEMPLATE

The Contractor shall provide an inventory list using a format similar to the table below (or Government-approved equivalent).

Item # Component Manufacturer Model Serial Number Qty

ANNEX B – ACCEPTANCE TEST CHECKLIST (PVT/OPERATIONAL DEMO)

The following minimum acceptance checks shall be executed and documented. Government acceptance requires passing all applicable checks.

1. System powers on and boots to operational state without errors.

2. Instructor Operating Station launches and can select a scenario and start the scenario.

3. Instructor can pause, restart, and replay a scenario segment.

4. Audio output is functional and clearly audible; volume controls operate correctly.

5. Display/projection is functional with adequate clarity and alignment.

6. Weapon laser insert(s) or tracking device(s) register properly and are detected by the system.

7. Dry-fire shot events are detected; shot placement feedback is displayed (as supported).

8. AAR playback functions and allows review of key training run elements.

9. System can be shutdown safely and restarted without configuration loss.

10. Contractor provides complete documentation packet and inventory/serial number list.

If optional recoil systems are delivered, include additional checks:

· Recoil system cycles properly and does not create unsafe conditions.

· Consumable requirements and safety guidance are provided and briefed.

ANNEX C – RECOMMENDED CLIN STRUCTURE (BASE + OPTIONS)

The following CLIN structure is recommended for contracting clarity and sustainment planning. Contracting may adjust as required.

ANNEX D – PROPERTY BOOK INVENTORY PACKET REQUIREMENTS (JFHQ)

The Contractor shall provide a property book inventory packet at delivery/acceptance containing, at minimum:

· Complete equipment list with manufacturer, model, and serial number for each property-accountable item.

· Quantity of each line item and identification of accessories/components included.

· Warranty documents and warranty start trigger statement (acceptance-based).

· Software license documentation (license keys/entitlements as applicable).

· Packing list(s) and shipping documentation with tracking details.

· Point-of-contact list for warranty and service support escalation.

· Any calibration certificates or technical certifications provided with system components.

The Government will use the inventory packet to complete receipt actions and property book entries. Missing serial numbers or incomplete inventory documentation may delay acceptance.