Statement of Work (SOW) - Salesforce Outreach Software.pdf
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- Solicitation number
- W912EQ26FA037
About this file
This is a Statement of Work for the procurement and delivery of web-based outreach customer relationship management software for the U.S. Army Corps of Engineers.
The project requires the provision of five Salesforce-based software licenses for a 12-month base period, with an option for five additional one-year ordering periods under a firm fixed price contract. Specific deliverables include one Government Cloud Plus - Defense license, two Public Sector Foundation - Advanced Enterprise Edition licenses, twelve Employee Experience for Public Sector Enterprise Edition licenses, one Salesforce Shield license, and one GCDP Premier Success license for the Salesforce Platform Enterprise Edition. All items must be delivered to Brian Schneider at the Odell Horton Federal Building, 167 North Main Street, B-202, Memphis, TN 38103. Payment will not be made until all items are delivered and accepted. Deliveries cannot occur on federal holidays including New Year's Day, Martin Luther King Jr.'s Birthday, President's Day, Memorial Day, Juneteenth Day, Independence Day, Labor Day, Columbus Day, Veteran's Day, Thanksgiving Day, or Christmas Day. Contract administration contacts include Contracting Officer Kirk Middleton II at Kirk.a.middleton@usace.army.mil or (901) 544-0786, and Contract Specialist Alexandria Duckett at Alexandria.d.duckett@usace.army.mil or (901) 544-3614. The technical point of contact is Brian Schneider at brian.m.schneider@usace.army.mil or 901-254-5055.
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Statement of Work for Outreach Customer Relationship Management Software
1.1 GENERAL: This project includes the procurement and delivery of web-based, outreach customer relationship management software.
1.2 SCOPE OF WORK: The scope of this performance work statement includes providing the following licenses:
Item Description Order Term Quantity 1 Government Cloud Plus - Defense 12 Months 1 2 Public Sector Foundation - Advanced –
Enterprise Edition - GCPD 12 Months 2
3 Employee Experience for Public Sector – Enterprise Edition - GCPD
12 Months 12
4 Salesforce Shield – GCPD 12 Months 1 5 GCDP Premier Success – Salesforce
Platform – Enterprise Edition 12 Months 1
1.3 PERIOD OF PERFORMANCE: The period of performance for the base period of this contract is twelve (12) months, and there is an option for five (5) additional ordering periods.
1.4 CONTRACT TYPE: This is a firm fixed price contract.
1.5 WORK REQUIREMENTS:
• 1.5.1 EPA Designated (CPG): Not applicable for this action.
• 1.5.2 Safer Choice: Not applicable for this action.
• 1.5.3 Bio-based: Not applicable for this action.
1.6 DELIVERABLES and DELIVERY: The vendor shall deliver all items to the following address:
ATTN: Brian Schneider (brian.m.schneider@usace.army.mil)
Odell Horton Federal Building 167 North Main Street, B-202 Memphis, TN 38103
Payment shall not be made until all items are delivered and accepted.
• Recognized Holidays: Deliveries cannot be made on any federal holidays.
o New Year’s Day o Martin Luther King Jr.’s Birthday o President’s Day o Memorial Day mailto:brian.m.schneider@usace.army.mil o Juneteenth Day o Independence Day o Labor Day o Columbus Day o Veteran’s Day o Thanksgiving Day o Christmas Day
1.7 POINTS OF CONTACT:
• Contracting POCs: Contracting Officer: Kirk Middleton II at Kirk.a.middleton@usace.army.mil or (901) 544-0786, or Contract Specialist: Alexandria Duckett at Alexandria.d.duckett@usace.army.mil or (901) 544-3614.
• Technical POC: Brian Schneider, brian.m.schneider@usace.army.mil, 901-254-5055 mailto:Kirk.a.middleton@usace.army.mil mailto:Alexandria.d.duckett@usace.army.mil mailto:brian.m.schneider@usace.army.mil
File details come from the government source that posted it. Updated .